4100 Manual
4100 Manual
User’s Manual
Version 5.41
PHONETICS, INC.
LIT-0006
Sensaphone Model 4100 Instruction Manual
Every effort has been made to ensure that the information in this document is com-
plete, accurate and up-to-date. Phonetics, Inc. assumes no responsibility for the
results of errors beyond its control. Phonetics, Inc. also cannot guarantee that
changes in equipment made by other manufacturers will not affect the applicability
of the information in this manual.
PHONETICS, INC.
901 Tryens Road
Aston, PA 19014
www.sensaphone.com
IN ADDITION, WHERE PERMITTED BY THE APPLICABLE LAW, YOUR INSTALLATION AND/OR USE
OF THE PRODUCT CONSTITUTES FULL ACCEPTANCE OF THE TERMS AND CONDITIONS OF THIS
LIMITED WARRANTY (HEREINAFTER REFERRED TO AS "LIMITED WARRANTY OR WARRANTY"). IF
YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS WARRANTY, INCLUDING ANY
LIMITATIONS OF WARRANTY, INDEMNIFICATION TERMS OR LIMITATION OF LIABILITY, THEN YOU
SHOULD NOT USE THE PRODUCT AND SHOULD RETURN IT TO THE SELLER FOR A REFUND OF
THE PURCHASE PRICE. THE LAW MAY VARY BY JURISDICTION AS TO THE APPLICABILITY OF
YOUR INSTALLATION OR USE ACTUALLY CONSTITUTING ACCEPTANCE OF THE TERMS AND
CONDITIONS HEREIN AND AS TO THE APPLICABILITY OF ANY LIMITATION OF WARRANTY,
INDEMNIFICATION TERMS OR LIMITATIONS OF LIABILITY.
1. WARRANTOR: In this Warranty, Warrantor shall mean "Dealer, Distributor, and/or Manufacturer."
2. ELEMENTS OF WARRANTY: This Product is warranted to be free from defects in materials and crafts-
manship with only the limitations and exclusions set out below.
3. WARRANTY AND REMEDY: One-Year Warranty — In the event that the Product does not conform to
this warranty at any time during the time of one year from original purchase, warrantor will repair the
defect and return it to you at no charge.
This warranty shall terminate and be of no further effect at the time the product is: (1) damaged by extra-
neous cause such as fire, water, lightning, etc. or not maintained as reasonable and necessary; or (2)
modified; or (3) improperly installed; or (4) misused; or (5) repaired or serviced by someone other than
Warrantors’ authorized personnel or someone expressly authorized by Warrantor’s to make such service
or repairs; (6) used in a manner or purpose for which the product was not intended; or (7) sold by original
purchaser.
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Sensaphone Model 4100 Instruction Manual
INDEMNIFICATION AND COVENANT NOT TO SUE: YOU WILL INDEMNIFY, DEFEND AND HOLD
HARMLESS WARRANTORS, THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS,
SUPPLIERS OR AFFILIATED COMPANIES, AGAINST ANY AND ALL CLAIMS, DEMANDS OR
ACTIONS BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT
LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUEN-
TIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE
INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SER-
VICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR
CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE.
YOU AGREE TO RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE WARRANTORS,
THEIR OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR AFFILIATED
COMPANIES, FOR ANY AND ALL LIABILITIES POTENTIALLY ARISING FROM ANY CLAIM, DEMAND
OR ACTION BASED UPON ANY LOSSES, LIABILITIES, DAMAGES OR COSTS, INCLUDING BUT NOT
LIMITED TO DAMAGES THAT ARE DIRECT OR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUEN-
TIAL, AND INCLUDING ATTORNEYS FEES AND LEGAL COSTS, THAT MAY RESULT FROM THE
INSTALLATION, OPERATION, USE OF, OR INABILITY TO USE WARRANTORS’ PRODUCTS AND SER-
VICES, OR FROM THE FAILURE OF THE WARRANTORS’ SYSTEM TO REPORT A GIVEN EVENT OR
CONDITION, WHETHER OR NOT CAUSED BY WARRANTORS’ NEGLIGENCE, EXCEPT AS NECES-
SARY TO ENFORCE THE EXPRESS TERMS OF THIS LIMITED WARRANTY.
It must be clear that the Warrantors are not insuring your premises or business or guaranteeing that there
will not be damage to your person or property or business if you use this Product. You should maintain
insurance coverage sufficient to provide compensation for any loss, damage, or expense that may arise in
connection with the use of products or services, even if caused by Warrantors’ negligence. The warran-
tors assume no liability for installation of the Product and/or interruptions of the service due to strikes,
riots, floods, fire, and/or any cause beyond Seller’s control, further subject to the limitations expressed in
any License Agreement or other Agreement provided by Warrantors to purchaser.
The agreement between the Warrantors and the Purchaser, including but not limited to the terms and
conditions herein shall not be governed by the Convention for the International Sale of Goods. Where
applicable, the Uniform Commercial Code as adopted by the State of Delaware shall apply.
4. PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: In the event that the Product
does not conform to this warranty, the Product should be shipped or delivered freight prepaid to a
Warrantor with evidence of original purchase.
5. LEGAL REMEDIES AND DISCLAIMER: Some jurisdictions may not allow, or may place limits upon,
the exclusion and/or limitation of implied warranties, incidental damages and/or consequential damages
for some types of goods or products sold to consumers and/or the use of indemnification terms. Thus,
the exclusions, indemnification terms and limitations set out above may not apply, or may be limited in
ii
their application, to you. If the implied warranties can not be excluded, and the applicable law permits lim-
iting the duration of implied warranties, then the implied warranties herein are to be limited to the same
duration as the applicable written warranty or warranties herein. The warranty or warranties herein may
give you specific legal rights that will depend upon the applicable law. You may also have other legal
rights depending upon the law in your jurisdiction.
6. CHOICE OF FORUM AND CHOICE OF LAW: In the event that a dispute arises out of or in connec-
tion with this Limited Warranty, then any claims or suits of any kind concerning such disputes shall only
and exclusively be brought in either the Court of Common Pleas of Delaware County, Pennsylvania or the
United States District Court for the Eastern District of Pennsylvania.
Regardless of the place of contracting or performance, this Limited Warranty and all questions relating to
its validity, interpretation, performance and enforcement shall be governed by and construed in accor-
dance with the laws of the State of Delaware, without regard to the principles of conflicts of law.
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Sensaphone Model 4100 Instruction Manual
iv
Table of Contents
WARRANTY...........................................................................................i
CHAPTER 1: INTRODUCTION..............................................................7
ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
CHAPTER 2: INSTALLATION.................................................................9
OPERATING ENVIRONMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
MOUNTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
POWER SURGE PROTECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
POWER SUPPLY AND BACKUP BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
BATTERY CONNECTION ..........................................................................................10
TURNING THE MODEL 4100 ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
STRAIN RELIEF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
PHONE LINE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
TEMPERATURE SENSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
THE MICROPHONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
ALERT INPUTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
MULTIPLE SENSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
AUXILIARY TEMPERATURE / ALERT INPUT 4 ..........................................................15
OUTDOOR WIRING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
DISCONNECTING THE MODEL 4100 (FOR SEASONAL USE OR STORAGE) . . .16
FCC REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
CHAPTER 3: COMMUNICATIONS PROGRAMMING .........................19
DIAL-OUT TELEPHONE NUMBERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
TONE OR PULSE DIALING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
SPECIAL DIALING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
RINGS UNTIL ANSWER & TAD COMPATIBILITY . . . . . . . . . . . . . . . . . . . . . . . .22
LISTEN-IN TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
THE SECURITY CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
THE UNIT ID NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
LOCAL VOICE MUTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
PRE-PROGRAMMED COMMUNICATIONS FEATURES . . . . . . . . . . . . . . . . . . . .27
CHAPTER 4: ALARM PROGRAMMING ..............................................29
ENABLE/DISABLE INPUTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
CONFIGURE INPUT NORMALITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
TEMPERATURE LIMITS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
ENABLE/DISABLE TEMPERATURE INPUTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
AC POWER MONITORING ENABLE / DISABLE . . . . . . . . . . . . . . . . . . . . . . . . .32
AC POWER FAILURE RECOGNITION TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
POWER-OFF TIME ACCUMULATOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
HIGH SOUND ALARM ENABLE / DISABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
SOUND ALARM MONITORING SENSITIVITY . . . . . . . . . . . . . . . . . . . . . . . . . . .34
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Sensaphone Model 4100 Instruction Manual
vi
Chapter 1: Introduction
CHAPTER 1
INTRODUCTION
Dry contact sensors can be wired to the inputs to monitor a variety of conditions including:
Intrusion into premises
Water leaks or floods
Temperature in remote locations
Humidity
Equipment operation
When an alarm condition occurs, the Sensaphone® Model 4100 will call out to 4
user-programmed phone numbers to advise key personnel of the condition. You may also
call in to the unit at any time to obtain a status report. The unit works with either pulse or
touch-tone phone systems. There is an output terminal on the 4100 that can be used in
combination with the FGD-0012 Output Controller to activate an alarm horn or light.
Whenever an alarm condition occurs, the alarm horn/light will be activated.
The Sensaphone Model 4100 has nonvolatile memory. When AC power and the battery
backup fail, the unit will still retain all of its programmed parameters, except for the time,
the security code, and the power-off time accumulator.
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Sensaphone Model 4100 Instruction Manual
PHONETICS, INC.
901 Tryens Road
Aston, PA 19014
Phone: 610.558.2700 FAX: 610.558.0222
www.sensaphone.com
8
Chapter 2: Installation
CHAPTER 2
INSTALLATION
This chapter provides information on how to install the Sensaphone Model 4100. Please
read the entire chapter before starting installation.
Within the packaging will be a Warranty Registration Card. Please take the time to fill this
out and mail. The One Year Limited Warranty is explained in the back of this manual.
CAUTION: The Model 4100 is a sensitive electronic device. Do not install the Model
4100 near strong electrostatic, electromagnetic or radioactive fields.
OPERATING ENVIRONMENT
The Model 4100 should be installed and operated in a safe environment. Do not place the
unit where it can be exposed to fumes or corrosive vapors. The vapors may damage the
unit, thus voiding the warranty. The temperature range that the 4100 can operate in is 32° F
to 120° F.
MOUNTING
The Model 4100 is designed to be wall mounted using 4 bolts. Drill holes to mount the
enclosure according to the diagram below (9" apart horizontally; 7" apart vertically):
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Sensaphone Model 4100 Instruction Manual
BATTERY CONNECTION
A metal jumper is attached to terminal 16 (marked BATTERY) and the screw below it. See
Figure 2A. Remove the metal jumper and attach it to both BATTERY terminal screws
(terminals 15 and 16). (See Figure 2B) This will connect the rechargeable battery to the
4100. When the unit is in operation, this jumper must be connected to terminals 15 and 16
to ensure battery backup during a power failure.
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Chapter 2: Installation
STRAIN RELIEF
A strain relief clamp is provided in the Model 4100 enclosure to prevent wiring from being
pulled from the circuit board or damaged when passing through the enclosure. To use the
strain relief, thread wires through the clamp and clear rubber bushing. Position the bushing
in the clamp and tighten the screws on either side so that the wiring does not move.
See Figure 2:
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Sensaphone Model 4100 Instruction Manual
If you do not have a modular telephone extension at the Model 4100’s location, you must
contact your local telephone company to have one installed (there may be a charge for this
service). If you have four-pin jacks, adapters are available to convert them to the modular
plugs. Contact your local telephone company or electronics parts store.
CAUTION: Never install telephone wiring during a lightning storm. Never install
telephone jacks in wet locations unless the jack is specifically designed for wet
locations. Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface. Use caution when installing or
modifying telephone lines.
The telephone line is wired to terminal screws 1 and 2 (marked PHONE) and threaded
through the strain relief clamp. To install the telephone line with your phone system, plug
the provided modular telephone jack into any standard RJ11 phone outlet. See Figure 3:
You may also use the 4100 on the same line with a telephone. To do this, simply install a
splitter in your RJ11 phone outlet and plug both the 4100 and the telephone into it. It is not
necessary to hook up a telephone for the Model 4100 to operate.
TEMPERATURE SENSORS
The Model 4100 is provided with one 2.8K Remote Temperature Assembly (25' wire)
pre-wired to the TEMP screw (#11) and COMMON (#10). It is used to monitor
temperature. The Model 4100 evaluates the measurement to see if it exceeds the user-
programmed high and low limits. The temperature reading is also given in the status report.
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Chapter 2: Installation
THE MICROPHONE
The 4100 is provided with a microphone on a 25' cable to monitor high sound level at your
location. It is pre-wired to screw terminals 13 and 14. The microphone will continuously
listen for a high sound level that increases approximately 10 decibels over the normal sound
level at a frequency of about 1000 Hertz or more. (NOTE: The sensitivity of the
microphone can be changed. See Chapter 4, “Sound Alarm Monitoring Sensitivity.”) If this
sound level exists for 8 consecutive seconds or longer (such as with a smoke alarm or
burglar alarm), the Model 4100 will dial out with an alarm message.
NOTE: The location of the audible alarm in relation to the microphone is extremely
important. Normally, the 4100 and the audible alarm must be in the same room. The
maximum distance can vary considerably depending on the alarm, the acoustics, and the
size of the room.
During an alarm dial out, the microphone allows four 4-second intervals to listen-in to the
Model 4100’s location.
During a call in for a status report, the microphone allows you to listen to on-site sounds for
the user-programmed time interval.
ALERT INPUTS
The Sensaphone Model 4100 can monitor up to 4 dry contact inputs. (The fourth input is
the AUX TEMP terminal. See page 11 for details). Each input connection consists of two
terminal screws. One marked: INPUT 1 (screw #3), INPUT 2 (screw #4), INPUT 3 (screw
#5), or AUX TEMP (screw #12). The other marked: COMMON (screws #6, #10, or #14).
See figure 4:
An alert input can be used with any normally open (N.O.) or normally closed (N.C.) device.
Open is when there is no contact and closed is when a contact exists. The Model 4100 will
adapt to N.O. or N.C. sensors when the unit’s ID number is programmed (see Chapter
3,“Unit ID Number,” or Chapter 4, “Configure Input Normality”). You must determine what
type of sensor will be connected to each alert input.
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Sensaphone Model 4100 Instruction Manual
NOTE: Before wiring, you may disable the input to prevent accidentally tripping an
alarm. See Chapter 4, page 25.
After you have selected the sensor, loosen the screw of the alert input and COMMON. Two
wire leads are used to connect any monitoring sensor. Fasten one lead to an input screw and
the other lead to a COMMON. Tighten both screws. (See Figure 6.) If the input was not
disabled, the Model 4100 may recite its “Alert Condition exists” message as you connect the
sensor. If it does, just press any key to stop it. Re-enable the input after wiring. See Figure 6
for a diagram on connecting a sensor to an alert input.
MULTIPLE SENSORS
The Model 4100 may have more than one sensor connected to the same alert input.
However, the normal condition for each sensor on the same alert input must be identical
(either all N.O. or all N.C.).
To wire more than one normally closed sensor on one input, they must be connected in
series. Connect one lead from the first sensor to the screw of the alert input. Next, take the
other lead from the first sensor and connect it to one lead from the next sensor. Continue
connecting sensors end-to-end until you have connected all of your sensors. Take the second
lead from the last sensor and connect it to a COMMON screw on the Sensaphone. See
Figure 7. Multiple N.C. inputs are typically magnetic reed switches to monitor the security
of windows and doors.
14
Chapter 2: Installation
15
Sensaphone Model 4100 Instruction Manual
OUTDOOR WIRING
When wiring sensors outdoors, DO NOT let your wiring run freely in open air. This will
surely damage your Sensaphone during a lightning storm. Depending on how far your
outdoor wiring must travel, serious consideration should be given to using shielded wire
inside a metal conduit. The shield and conduit should both be connected to earth ground.
This will prevent any lightning induced voltage from damaging your Sensaphone.
WHAT SET
IS #
PM
16
Chapter 2: Installation
FCC REQUIREMENTS
PART 68 - The Sensaphone® Model 4100 complies with Part 68 of the FCC rules. On the
inside cover of the unit enclosure there is a label that contains, among other information, the
FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment.
You must, upon request, provide this information to your local telephone company.
The REN is useful to determine the quantity of devices that you may connect to your
telephone line and still have all of those devices ring when your telephone number is called.
In most, but not all areas, the sum of the RENs of all devices connected to one line should
not exceed five (5.0). To be certain of the number of devices that you may connect to your
line, you may want to contact your local telephone company to determine the maximum REN
for your calling area.
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.
Should the Model 4100 cause harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible, they will notify you in advance. But if
advanced notice is not practical, the telephone company may temporarily discontinue service
without notice and you will be notified as soon as possible. You will be informed of your right
to file a complaint with the FCC. The telephone company may make changes in its facilities,
equipment, operations, or procedures where such action is reasonably required in the
operation of its business and is not inconsistent with the rules and regulations of the FCC that
could affect the proper functioning of your equipment.
If you experience trouble with this equipment, please contact:
PHONETICS, INC.
901 Tryens Road
Aston, PA 19014
610.558.2700
Fax: 610.558.0222
for information on obtaining service or repairs. The telephone company may ask that you
disconnect this equipment from the network until the problem has been corrected or until you
are sure that the equipment is not malfunctioning.
PART 15 - This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio frequency
energy and if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
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Sensaphone Model 4100 Instruction Manual
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage of
the total load to be connected to a telephone loop which is used by the device to
prevent overloading. The termination on a loop may consist of any combination of
devices subject only to the requirement that the total of the Load Number of all the
devices does not exceed 100.
18
Chapter 3: Communications Programming
CHAPTER 3
COMMUNICATIONS PROGRAMMING
This chapter explains the keyboard functions for the communications operations for the
Model 4100. This includes programming, interrogation, and/or resetting of:
Dial-out telephone numbers
Special dialing
Tone or pulse dialing
Rings until answer & Telephone Answering Device compatibility
Listen-in time
Security code
Unit ID number
Local voice mute
Pre-programmed communications features:
Call delay time
Intercall delay time
Voice repetitions
Maximum number of calls
All programming is done using the local keypad. Below is a representation of the Model
4100 keypad.
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Sensaphone Model 4100 Instruction Manual
(phone number)
NOTE: This command also indicates whether the input (1-4) is enabled or disabled. If
the 4100 says “Off ” before reciting the phone number, it means that the input has been
disabled. See Chapter 4, “Enable/Disable Inputs.”
To erase a Phone number:
1. Press the SET key
2. Press the number key (1-4) of the Phone number you want to erase
3. Press ENTER. The 4100 will say “Enter.”
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Chapter 3: Communications Programming
(phone number)
When you interrogate, the tone will be represented by a beep at the beginning of the Phone
number. NOTE: TONE is counted as one digit toward the total 32 digits allowed.
SPECIAL DIALING
The Model 4100 has provisions for special dialing sequences. There are three keys that
represent special functions when used within a Phone number. The PAUSE key represents a
4-second pause in dialing. It is used mainly when you must first dial an access number, such
as 9, to reach an outside line. The SET key represents the pound (#) tone and the WHAT IS
key represents the asterisk (*) tone. A pound or asterisk tone may be required when calling
some phone or beeper systems.
To incorporate a PAUSE:
1. Press the SET key
2. Press the number key (1-4) of the Phone number
3. Press the TONE key (if applicable)
The 4100 will beep.
4. Enter the access digit (i.e. 9)
The 4100 will recite the digit.
5. Press the PAUSE key
The 4100 will beep.
6. Enter the Phone number using the number keys
The 4100 will recite the digits as you press them.
7. Press ENTER. The 4100 will say “Enter.”
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Sensaphone Model 4100 Instruction Manual
NOTE: Each pause, pound (#) or asterisk (*) tone is counted as one digit toward the
total of 32 digits allowed.
Below is an example of a dialout phone number calling to a beeper. Note that more than one
pause may be needed. It is advisable to test a phone number dialing to a beeper more than
once.
Beeper example:
(enter value)
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Chapter 3: Communications Programming
TAD Compatibility stands for Telephone Answering Device Compatibility. This means that
the Model 4100 can be used on the same telephone line with telephone answering devices,
such as answering machines and modems. In normal operation (see NOTE below), when
your phone is called, the answering machine will always answer first and take a message.
The TAD feature provides a method for you to bypass the answering machine and access the
4100 when you call in for a status report. This feature is used in conjunction with RINGS
UNTIL ANSWER.
To use TAD:
1. Program the rings until answer (see above) to a greater number than the rings
until answer on your answering device. For example, 4100 rings = 5,
device rings = 3.
2. Press the SENSOR ON/OFF key
3. Press the TAD key
The 4100 will say “On.” (If the 4100 says “Off,” repeat steps 2 and 3.)
4. Using the above example, when you call in, let the phone ring twice and then
hang up. The 4100 recognizes that a call was made and activates a 3-minute
internal timer. This allows you 3 minutes to call back and get the unit instead
of the answering machine.
5. Call back within 3 minutes. The 4100 will override the answering device on
the callback and answer the phone on the first ring.
NOTE: When you are calling the unit back to acknowledge an alarm and the TAD is
enabled, the Sensaphone will answer on the first ring. See Chapter 5, “Alarm
Acknowledgement..”
To interrogate rings until answer and TAD:
1. Press the WHAT IS key
2. Press the RINGS/TAD key
If TAD is enabled, the 4100 will simply recite the rings until answer value.
(Above example: “Five.”) If TAD is disabled, the 4100 will say “Off ” and then
recite the rings until answer value. (Above example: “Off. Five.”)
LISTEN-IN TIME
The listen-in time is the amount of time you can listen to sounds at the unit site during a
status call in. The programmable range is 1 to 199 seconds. The default value is 10 seconds.
NOTE: The microphone is also used to monitor high sound level. See Chapter 4, “High
Sound Alarm Enable/Disable.”
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Sensaphone Model 4100 Instruction Manual
(enter seconds)
To interrogate:
1. Press the WHAT IS key
2. Press the SOUND key
If the High Sound Alarm is ON (see page 30), the 4100 will recite the listen
time in seconds programmed. If the High Sound Alarm is OFF, the 4100 will
say “Off,” and then will recite the time in seconds programmed.
The keyboard is now locked. Anyone who tries to alter the programming will receive the
message: “Error two.”
24
Chapter 3: Communications Programming
NOTE: Unauthorized personnel are prevented from changing any of the Model 4100's
programming. However, they are not stopped from using WHAT IS to find out any
information. Additional protection may be necessary.
To unlock the keyboard:
1. Press the WHAT IS key
2. Press the KEY button
The 4100 will say “Enter security code.”
3. Using the number keys, enter the digits of the programmed code
The 4100 will recite the digits as they are pressed.
4. Press ENTER
If the correct code is entered, the 4100 will say “OK.” If the wrong code is
entered, the 4100 will say “Error two.”
(enter number)
To interrogate:
1. Press the WHAT IS key
2. Press the ID# key
The 4100 will say “This is telephone number,” then recite the ID number and provide
a status report. (See Chapter 5, “Status Report,” for more information.)
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Sensaphone Model 4100 Instruction Manual
(enter number)
When you interrogate the ID number, the 4100 will say “Hello, this is telephone number,”
and then beep to indicate that the mute is programmed. It will then continue with the rest of
the status report.
TIME
The Model 4100 has a built-in clock. The power-up time is 12 AM. The clock will keep
time from 12 AM until you program the current time. It will then keep time from your
programmed time. If the AC power fails, the clock will continue to keep time until the
battery backup fails. It will then reset to 12 AM when power is restored. An incorrect time
is a good indication that the power has failed and the battery has been expended.
To program the time:
1. Press the SET key
2. Press the TIME key
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Chapter 3: Communications Programming
(enter number) [ ]
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Sensaphone Model 4100 Instruction Manual
28
Chapter 4: Alarm Programming
CHAPTER 4
ALARM PROGRAMMING
This chapter explains the monitoring capabilities and keyboard commands to program the
monitoring functions of the Model 4100. This includes:
Enable/disable inputs
Input recognition time
Configure input normality (The ID Number)
Enable/disable temperature input
Temperature limits
AC power monitoring enable/disable
AC power recognition time
High sound monitoring
Disable high sound alarm
De-sensitize sound monitoring
ENABLE/DISABLE INPUTS
This function allows you to enable or disable an input (1-3, AUX TEMP) from dialing out
during an alarm. An enabled input will respond to an alarm and allow dialout. A disabled
input will not initiate a dialout. This command is useful while you are wiring your inputs
(see pages 9-10), or at any other time you would like the alarms to be ignored. The default
setting for all inputs is enabled (on).
To enable/disable inputs:
1. Press the SENSOR ON/OFF key
2. Press the number of the input to enable/disable (1, 2, 3, or 4 for AUX TEMP)
The unit will say “Off ” to indicate disabled or “On” to indicate enabled.
3. Repeat key sequence to change
To interrogate:
1. Press the WHAT IS key
2. Press the number of the input (1-4)
If the input is enabled, the 4100 will recite the Phone number programmed for that
digit. If it is disabled, the unit will say “Off ” and then recite the Phone number.
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Sensaphone Model 4100 Instruction Manual
See Chapter 5, page 34 for a more detailed description of the status report.
INPUT RECOGNITION TIME—The input recognition time is the length of time an input
must have an alarm continuously before the Model 4100 will recognize the condition. If an
alarm exists and then clears within the recognition time, it is never considered an alarm.
Inputs 1, 2, and 3 have a recognition time of 200 milliseconds. If the alarm exists for 200
milliseconds, the Model 4100 will recognize it as an alarm and initiate a dialout. The
recognition time for the AUX TEMP/input 4 is 3 seconds.
TEMPERATURE LIMITS
The temperature limits are the high and low readings at the temperature sensor that will
cause the Model 4100 to dial out with an alarm message. The range of the temperature input
to measure temperature is -20° F to 150° F.
To program the high temperature limit:
1. Press the SET key
2. Press the HIGH TEMP key
The 4100 will say “Enter high temperature limit.”
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Chapter 4: Alarm Programming
3. Using the number keys, enter the value for the high temperature limit
The 4100 will recite the digits as they are pressed.
4. Press ENTER. The 4100 will say “Enter.”
(enter value)
(enter value)
NOTE: Do not set the limits too close the normal room temperature. Minor changes in
temperature would cause frequent and unnecessary alarm dialouts.
To interrogate the temperature limits:
1. Press the WHAT IS key
2. Press the HIGH TEMP key to check the high temperature limit. Press the LOW
TEMP key to check the low temperature limit.
If the high or low temperature alarm is enabled (see below), the 4100 will recite the
programmed limit in degrees. If the high or low temperature alarm is disabled, the 4100 will
say “Off ” and then recite the programmed limit in degrees.
(or)
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Sensaphone Model 4100 Instruction Manual
The 4100 will say “Off ” to indicate that the high temperature alarm is disabled, or
“On” to indicate that it is enabled.
3. Repeat key sequence to change
To interrogate:
1. Press the WHAT IS key
2. Press the HIGH TEMP key to check the high temperature alarm. Press the LOW
TEMP key to check the low temperature alarm.
If the high or low temperature alarm is enabled, the 4100 will recite the programmed limit
in degrees (see Temperature Limits above). If the high or low temperature alarm is disabled,
the 4100 will say “Off ” and then recite the programmed limit in degrees.
(or)
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Chapter 4: Alarm Programming
To interrogate:
1. Press the WHAT IS key
2. Press the ELECT key
If the power alarm is enabled, the 4100 will simply recite the programmed power
recognition time (see below). If the power alarm is disabled, the 4100 will say “Off ” and
then recite the programmed recognition time.
(enter seconds)
To interrogate:
1. Press the WHAT IS key
2. Press the ELECT key
If the power alarm is enabled (see AC Power Monitoring), the 4100 will recite the
programmed power recognition time. If the power alarm is disabled, the 4100 will say
“Off ” and then recite the programmed power recognition time.
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Sensaphone Model 4100 Instruction Manual
To interrogate:
1. Press the WHAT IS key
2. Press the SOUND key
If the high sound alarm is enabled, the 4100 will recite the listen-in time programmed. If
the high sound alarm is disabled, the 4100 will say “Off ” and then will recite the listen-in
time programmed.
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Chapter 4: Alarm Programming
levels. The sensitivity range for sound alarm monitoring is 0 to 62 and is changed in
increments of 2. The value 2 makes the microphone the MOST sensitive to sound changes.
(NOTE: The value 0 is invalid.) The value 62 makes the microphone the LEAST sensitive
to sound. The default value is 8.
To increment the sound alarm sensitivity by 2:
1. Press the SENSOR ON/OFF key
2. Press the ID# key
The 4100 will recite a number value. When the value reaches 62, the next value is set
to 0. NOTE: Do not use 0. Set to the value 2.
3. Repeat key sequence to change.
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Sensaphone Model 4100 Instruction Manual
36
Chapter 5: Call-in Commands
CHAPTER 5
CALL-IN COMMANDS
The following two functions are call-in commands. This means that to utilize them you
must call the Model 4100 to execute the command. These features are: alarm
acknowledgment and the status report. You may use either a pulse (rotary) or touch-tone
phone.
ALARM ACKNOWLEDGMENT
When the Model 4100 dials out with an alarm message, it will request acknowledgment
before hanging up. Acknowledgment indicates to the unit that the alarm message has been
received. Upon acknowledgment, the Model 4100 will cease the dialout sequence.
There are three ways that an alarm can be acknowledged: locally, by touch-tone phone, or
by callback acknowledgment.
1. Local acknowledgment: To acknowledge an alarm locally, press any key on the
keypad. Avoid pressing the OFF key because that will disable the unit.
2. Touch-tone acknowledgment: This method can only be used on a touch-tone
telephone. At the end of the alarm dialout message, the Model 4100 says “Indicate
you have received warning message ...” You have 5 seconds to enter the code “555.”
To do this, press the number key 5 on the touch-tone phone keypad three times. The Model
4100 will say: “Warning message received by telephone number (last number dialed).” The
unit will then hang up and stop the dialout sequence.
If you enter the wrong code or did not enter it within 5 seconds, the 4100 will say: “Dial
telephone number (programmed unit phone number) within 60 seconds.” The 4100 will
hang up. The alarm will not be acknowledged. You have 60 seconds to call the unit back to
acknowledge the alarm. Hang up, get a dial tone and dial the 4100’s phone number.
3. Callback acknowledgment: This feature allows you to call in to the Model 4100 from
a touch-tone or pulse phone to acknowledge the alarm.
To use callback acknowledgment, call the unit back within 60 seconds after receiving the
alarm call. If you have TAD enabled (see Chapter 3, “Rings Until Answer & TAD
Compatibility”), the Model 4100 will answer the phone on the first ring before the
answering device. If TAD is disabled, the phone must ring 10 times. This is a precaution
against a random alarm acknowledgment. When the 4100 answers the callback, it will give a
status report, then say “Warning message received by ...” and recite the telephone number
that it last dialed. It will stop the dialout sequence for this alarm.
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Sensaphone Model 4100 Instruction Manual
STATUS REPORT
The status report feature allows you to call in to the Model 4100 and check the temperature,
alarm and power status. The unit will answer after the programmed rings until answer. If
any alarm conditions exist, the alarm message will be recited. You can also listen in to
on-site sounds.
The following is an example of what the unit will recite during a status report:
Hello
This is telephone number 555-1234 (User-programmed unit phone number)
The time is 12:15 PM (Current time)
Alert condition OK (Alarm status. Other responses: 1 EXISTS, 2 EXISTS, 3 EXISTS, 4
EXISTS)
The temperature is 70 degrees (Current temperature)
OK (Temperature alarm condition. Other responses: The temperature is high/low.)
Two (Says this only if a remote temperature sensor is attached to the AUX TEMP
input.)
The temperature is 70 degrees (Says this only if a remote temperature sensor is
attached to the AUX TEMP input.)
The electricity is ON (Power status. Other response: OFF)
Battery condition OK (Backup battery condition. Other responses: Battery condition
low, replace battery.)
Sound level OK (Sound level status. Other response: HIGH)
NO NUMBER (Says this only if no dialout phone numbers have been programmed.)
Listen to the sound level for 10 seconds (User-programmed listen-in time)
The Model 4100 repeats the status report once more and then hangs up.
Have a good day.
38
Chapter 6: The Output
CHAPTER 6
THE OUTPUT
The Model 4100 has one TTL, low current signal output. It is used to control a relay device
such as a horn or light and is primarily to be used for additional local indication or warning.
The output can sink a maximum of 10 mA and source a maximum of 1 mA.
When the Model 4100 begins the dialout alarm sequence, the output will be switched ON.
When the alarm is acknowledged, the output is switched OFF. We recommend that you use
the Ouptut Controller (FGD-0012) that was specifically designed for use with the Model
4100. The Output Controller provides one dry contact output and a manual override switch
for the output signal and LED status. See Appendix B for accessory information.
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Sensaphone Model 4100 Instruction Manual
40
Chapter 7: Programming Summary
CHAPTER 7
PROGRAMMING SUMMARY
After the Model 4100 has been completely installed, you are ready to begin programming
the unit. The following is a recommended sequence for the programming commands. Refer
to the programming chapters 3 and 4 for explanation on how to use each command. This
section is intended to help you understand the commands and organize your programming.
MONITORING FUNCTIONS
1. Disable inputs 1-3, 4 (AUX TEMP). This action will allow you to wire the dry
contact inputs without tripping an alarm dialout.
2. Wire inputs 1-4. See INSTALLATION.
3. Configure inputs as normally opened or normally closed. This command determines
what will be the normal or alarm state for each input 1-4. When you set the ID
number, the present open/closed state of your sensors will be considered normal.
For example, if you have input 1 wired as a closed input, setting the ID number will
make it normally closed. If the input is opened, an alarm will result.
4. Enable inputs 1-4. The inputs are now operational and monitoring chosen conditions.
5. Disable high/low temperature inputs. This will allow you to set limits without
causing an alarm dialout.
6. Set high and low temperature limits. Be careful not to set the temperature limits too
close to normal room temperature to avoid dialouts for minor/temporary changes in
temperature.
7. Enable temperature inputs. The temperature inputs are now operational.
8. Enable or disable AC power monitoring. The Model 4100 is capable of monitoring
AC power failure. This feature is built-in, no external wiring is required. You can
enable or disable the power detection. When enabled, the Model 4100 will dial out for
a power failure. When disabled, the 4100 will not dial out if a power failure occurs.
9. Power recognition time. This is the length of time a power failure must exist before
the 4100 considers it an alarm.
10. Enable or disable high sound level alarm. The Model 4100 monitors sound through
the built-in microphone. When the current sound level suddenly exceeds the normal
sound level, the high sound alarm causes the Model 4100 to dial out. When disabled,
the 4100 will not dial out for high sound.
11. Sensitize/desensitize sound monitoring. This command allows you to make the micro
phone more sensitive or less sensitive to sound at the unit location. This helps to
eliminate false sound alarms if the sound level is normally high.
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Sensaphone Model 4100 Instruction Manual
COMMUNICATIONS FUNCTIONS
The Model 4100 is now prepared for alarm monitoring. Next, you must program your
phone numbers and related dialing specifications.
1. Dialout telephone numbers. The Model 4100 can dial up to 4 phone numbers,
32 digits each. These phone numbers are dialed sequentially, so program the first
number you want called as Phone #1, the second as Phone #2, etc.
2. Tone or pulse dialing. The Model 4100’s phone numbers can be dialed out in either
Tone or pulse. This feature is programmed directly into your dialout Phone numbers.
3. Special dialing. The 4100 is capable of dialing out to some special phone and beeper
systems that require pound (#) or asterisk (*) tones as part of the phone number.
Remember that each # or * counts as one digit toward the total of 32 digits.
4. Rings until answer. This parameter determines how many times the 4100 will allow
the phone to ring before answering. For example, if you set this to 4, the 4100 will
wait 4 rings and then answer when you call in. This feature is also used in
conjunction with the Telephone Answering Device (TAD) compatibility.
5. TAD compatibility. The Model 4100 can operate on the same phone line as other
telephone answering devices such as a modem or answering machine. Enable this
feature only if an answering device in on the same phone line as the 4100.
See pages 18 -19 for more information.
6. The unit ID number. This 32-digit number should be programmed as the unit phone
number. Programming this number also establishes the normal condition of the alert
inputs.
7. Local voice mute. This parameter allows you to mute the local voice when the Model
4100 dials out for an alarm or is called for a status report. When the mute is on, the
dialout alarm messages and call-in status messages will not be heard at the monitor
site. When the mute is off, the Model 4100 will repeat the message locally as well as
over the phone.
8. Time. This command allows you to set the 4100’s built-in clock.
9. Listen-in time. The Model 4100 allows you to listen in to sounds at the monitor site
through its built-in microphone when you call in for a status report. This parameter
allows you to determine the amount of time for sound monitoring.
10. Security code. You may program a 4-digit security code to prevent unauthorized
access to the 4100’s programming. The security code locks the keyboard for
programming but allows interrogation.
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Chapter 8: Operation
CHAPTER 8
OPERATION
After installation and programming have been completed, the Model 4100 is fully
operational. This chapter explains the sequence of events that occur during an alarm dialout
to illustrate how the Model 4100 operates. Part One outlines the basic dialout sequence.
Part Two provides a sample programming strategy and details how the 4100 responds in
common monitoring applications.
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Sensaphone Model 4100 Instruction Manual
answering machine, the 4100 will be talking during your outgoing message, so you will
not get the full alarm message when the machine begins to record incoming messages.
Below is an example of what the 4100 says during an alarm call:
“Hello, this is telephone number 555-5674. Alert condition one exists.
(4-second listen in time)
Hello, this is telephone number 555-5674. Alert condition one exists.
(4-second listen in time)
Hello, this is telephone number 555-5674. Alert condition one exists.
(4-second listen in time)
Hello, this is telephone number 555-5674. Alert condition one exists.
(4-second listen in time)
Hello, this is telephone number 555-5674.
Indicate you have received warning message.”
Acknowledgment:
1. The 4100 will wait 5 seconds for the touch-tone acknowledgment code “555” to be
entered. If the code is entered within 5 seconds the 4100 will say:
“Warning message received by telephone number 555-1111.”
The alarm has been acknowledged and the dialout will CEASE.
2. If the 4100 does not receive the touch-tone code within 5 seconds, it recites the
following and then hangs up:
“Dial telephone number 555-5674 within 60 seconds.”
If the call was answered, the receiver must call the unit back within 60 seconds to
acknowledge the alarm. If local voice mute is off, the unit will beep locally during
the 60-second wait time.
3. When you call the unit back to acknowledge the alarm, the unit waits 10 rings before
answering to protect against random acknowledgment. If you have an answering
device on the same line as the 4100 and you have TAD enabled, the 4100 will answer
on the first ring. When it answers, the 4100 will recite a status report and then say:
“Warning message received by telephone number (last number dialed).
Have a good day.”
The unit will hang up. The alarm has been acknowledged and the dialout sequence
stopped.
4. If the call was not answered, was received by an answering machine or FAX, or was
not acknowledged by the receiver within 60 seconds, the 4100 will continue the
dialout sequence. It waits 60 seconds before dialing the next phone number. It will
dial Phone #2 and repeat the message, dial Phone #3 and repeat the message, dial
Phone #4 and repeat the message, dial Phone #1 again, etc. until the alarm is
acknowledged.
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Chapter 8: Operation
5. The alarm may also be acknowledged locally by pressing any key on the keypad at
any time before or during the dialout sequence to stop the dialout. If acknowledged
locally, 4100 will state in the status report:
“Warning message received by telephone # (ID#).”
NOTE: It is important that your dialout Phone numbers will be answered by responsible
humans (not answering devices) who will be able to acknowledge the call and take
appropriate action to correct the situation.
Acknowledging the alarm does not correct the alarm situation! The alarm condition will
still exist until the sensor is restored to its normal state.
Monitoring programming
INPUT CONDITION SENSOR ENABLED/DISABLED OPEN/CLOSED
Input 1 water seepage water detection sensor enabled N.C.
Input 2 humidity humidistat enabled N.O.
Input 3 intrusion magnetic reed switch enabled N.C.
AUX/4 temperature Temp°Alert enabled N.O.
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Sensaphone Model 4100 Instruction Manual
EXAMPLES
Each example is divided into three parts: Alarm Recognition, Dialout, and
Acknowledgment. Alarm Recognition refers to the events that occur when the monitored
condition changes to exceed acceptable limits. The sensor’s normality changes state (i.e.
normally open to closed) and the 4100 recognizes the condition. Dialout enumerates what
happens during the dialing sequence when an alarm condition exists. Acknowledgment
illustrates how an alarm is acknowledged.
EXAMPLE 1:
Alarm Recognition:
A water main breaks and begins gushing water into the basement of your building. The
water detection sensor placed on the floor detects this and trips an alarm. Input 1 is
enabled, so the unit enters the dialout sequence.
Dialout:
1. The Model 4100 waits 30 seconds (preprogrammed call delay time). During this time,
the unit recites the message: “Alert condition one exits.” (Local mute disabled.)
2. After 30 seconds, the unit dials Phone #1 (555-1111).
3. The unit receives no answer and hangs up.
4. The 4100 waits one minute (preprogrammed intercall delay time) and then dials
Phone #2 (555-1222)
5. The call is answered.
6. The 4100 recites the following message four times:
“Hello. This is telephone number 555-5674.
Alert condition one exists.”
(4-second listen in time)
7. After the fourth repetition, the 4100 will request acknowledgment:
“Hello, this is telephone number 555-5674.
Indicate you have received warning message.”
Acknowledgment:
1. You received the alarm call at a rotary (pulse) phone, so you cannot enter the 555
code to acknowledge the alarm.
2. After 5 seconds, the 4100 says:
“Dial telephone number 555-5674 within 60 seconds.”
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Chapter 8: Operation
3. You call the unit back within 60 seconds. After 10 rings (TAD disabled), the 4100
answers and says:
“Hello, this is telephone number 555-5674.
The time is 1:15 AM.
Alert condition one exists.
The temperature is 70 degrees.
OK.
The electricity is ON.
Battery condition OK.
Sound level OK.
Listen to sound level for 10 seconds (listen).
Warning message received by telephone number 555-1222.
Have a good day.”
4. Once the alarm has been acknowledged, the dialout sequence is stopped.
NOTE: The 4100 will not dial out for alert condition one until after the sensor is
returned to its normal state (N.C.) and is re-tripped.
EXAMPLE 2:
Alarm recognition:
Input #2 is monitoring humidity in the greenhouse. The humidifier malfunctions causing
the moisture level to drop below programmed safe levels, endangering delicate ferns. The
condition causes the humidistat to trip an alarm. The alert on input #2 causes the 4100 to
dial out.
Dialout:
1. After the 30-second call delay time, the 4100 dials Phone #1 (555-1111).
2. The call is answered. The 4100 repeats the following alarm message:
“Hello. This is telephone number 555-5674.
Alert condition two exists.”
(4-second listen in time)
3. After the fourth repetition, the 4100 requests acknowledgment:
“Hello, this is telephone number 555-5674.
Indicate you have received warning message.”
Acknowledgment:
1. The call is to a touch-tone phone. You enter the code “555” within the 5 second time
limit. The 4100 says:
“Warning message received by telephone number 555-1111.”
2. The unit will then hang up. The alarm has been acknowledged and the dialout
sequence stopped.
NOTE: The 4100 will not dial out for alert condition two until after the sensor is
returned to its normal state (N.O) and is re-tripped.
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Sensaphone Model 4100 Instruction Manual
EXAMPLE 3:
Alarm Recognition:
A magnetic reed switch monitors entry and exit on the back door of a warehouse. After
hours, one of your employees returns to the warehouse to complete some unfinished work.
He accidentally trips the alarm on the back door. To prevent an unnecessary dialout, he
locally acknowledges the alarm by pressing a key on the keypad.
EXAMPLE 4:
Alarm Recognition:
You are monitoring the temperature in your greenhouse using a Temp°Alert wired to the
AUX TEMP input. (Note: The Temp°Alert is a dry contact sensor. It is not the same as a
remote temperature sensor and does not provide an exact temperature reading.) The
temperature rises above the set high limit on the sensor and triggers an alarm. The
condition lasts longer than 200 milliseconds, so the 4100 recognizes it as a valid alarm. It
recites the alert message locally for 30 seconds. The alarm is not acknowledged, so it
continues with the dialout sequence.
Dialout:
1. The unit dials Phone #1. It recites its message and requests acknowledgment. It does
not receive the touch-tone code within five seconds. The unit requests callback
acknowledgment and hangs up.
2. The unit waits 60 seconds but does not receive callback acknowledgment.
3. The unit dials Phone #2 and repeats the alert message-acknowledgment request. It
receives no touch-tone acknowledgment or callback acknowledgment.
4. The unit dials Phone #3 and repeats the alert message-acknowledgment request.
Again, it receives no acknowledgment.
5. The unit continues and dials Phone #4. This call is to a beeper. The 4100 sends the
touch-tone code 1234 to the beeper. You read the code 1234 on your beeper and know
to call the 4100 back. Although you cannot hear the recitation, the 4100 repeats its
alarm message and requests acknowledgment.
Acknowledgment:
1. Since you received the message on a beeper, you have 60 seconds to call the unit back
to acknowledge the alarm and stop the unit from dialing the next number.
2. You manage to get to a phone and call the unit back but not within 60 seconds. The
unit waits 10 rings and then answers (TAD disabled).
3. The 4100 provides a status report and then says:
“Warning message received by telephone number 555-1111.
Have a good day.”
4. Because you did not call within 60 seconds, the unit dialed the next number,
Phone #1. When it receives the callback, it always indicates that the message was
received by the last dialed number.
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Chapter 8: Operation
5. The alarm is acknowledged and the dialout sequence stopped. The unit will not
dial out for an alarm on AUX/input 4 until the condition is cleared and the sensor
re-tripped.
EXAMPLE 5:
Alarm Recognition:
The 4100 is installed in an unheated telecommunications switching station. The
temperature at night drops below the programmed low temperature limit (60°F). The built-
in temperature sensing has been disabled, so the unit does not dial out. (If you called into
the unit for a status report, the unit would indicate that a low temperature condition exists.)
EXAMPLE 6:
Alarm Recognition:
A frayed wire sparks and sets off a small fire. The smoke alarm goes off and produces a
loud, high-pitched squeal. The 4100 is positioned near the smoke alarm. The noise causes
a high sound alarm. The condition lasts the recognition time. For 30 seconds the 4100
recites the high sound alarm message locally and then begins the dialout.
Dialout:
1. The 4100 dials Phone #1 and repeats the following alarm message four times:
“Hello, this is telephone number 555-5674.
Sound level high.”
(4-second listen in time)
2. Then it requests acknowledgment:
“Hello, this is telephone number 555-5674.
Indicate you have received warning message.”
3. The unit does not receive a response.
4. The 4100 dials Phone #2 and recites the above alarm message-acknowledgment
request. Again, the unit does not receive a response.
5. The 4100 dials Phone #3 and the call is answered.
Acknowledgment:
1. You received the call at Phone #3 but were unable to enter the touch-tone code within
5 seconds. So, you call the unit back within 60 seconds to acknowledge the alarm.
The 4100 provides a status report and says:
“Warning message received by telephone number 555-1333.
Have a good day.”
2. The unit hangs up. The dialout is stopped. The unit will not dial out again for a high
sound alarm until the condition is cleared and re-tripped.
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Sensaphone Model 4100 Instruction Manual
EXAMPLE 7:
Alarm Recognition:
The building power blacks out at 7:25 AM. One minute later (7:26 AM) the power is
restored. Because the power failure did not last for 180 seconds (programmed recognition
time), the 4100 does not recognize it as a valid alarm. There is no alarm, therefore there is
no dialout.
50
Appendix A: Checking for Proper Operation
APPENDIX A
CHECKING YOUR 4100 FOR PROPER OPERATION
We recommend that you test your Sensaphone weekly to be sure it is functioning properly.
This will ensure that when a problem arises the Sensaphone will be ready to alert the
appropriate personnel. Phonetics, Inc. provides a blank test log for your use at the end of
this manual.
There are several tests that can be performed:
1) Call the unit and listen to the Status Report. This will test the unit’s ability to answer
the phone and speak a message. It will also verify that all of the inputs are reading
properly, the alarm conditions are OK, the electricity is on, the microphone is
functioning, and the battery is OK.
2) Create an alarm on each input and allow the unit to contact all programmed telephone
numbers. This will make sure that the Sensaphone is programmed properly. It will
also prepare personnel to respond appropriately when they receive a call from the
Sensaphone.
3) Test the battery by unplugging the AC adapter and making sure that the Sensaphone
continues to function. Press WHAT IS, then STATUS on the keypad, and listen to the
status report. Make sure the report states that “the electricity is off ” and “battery
condition OK.” Keep the AC adapter unplugged so that a Power Failure alarm occurs.
Allow the unit to dial all programmed telephone numbers while running on battery
backup. Plug in the AC adapter after the unit has finished dialing all of the telephone
numbers.
4) If you are using your Sensaphone to listen for a smoke alarm, then be sure to test the
smoke alarm to make sure that the Sensaphone picks up the audible signal and
triggers a high-sound-level alarm. Allow the unit to dial all programmed telephone
numbers.
5) Keep a log of your tests, noting the date and whether the 1104 passed in each category
tested. An example of such a log is shown below. (See “Test Log” at the end of this
manual.)
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Sensaphone Model 4100 Instruction Manual
52
Appendix B: Troubleshooting
APPENDIX B
TROUBLESHOOTING
Problems with the Model 4100 can range from simply making sure the unit is plugged in to
lightning damage. This appendix is provided to help you pinpoint and solve functioning
problems. It is divided into the common areas where problems occur.
They are:
Communications / Dialout problems
Incorrect temperature readings
Microphone problems
Monitoring problems
The following pages describe problems in these areas, possible causes and solutions. If the
unit still does not work after you have tried the following solutions, call our Technical
Service Department at 610-558-2700 or follow the guidelines for sending the unit in for
repair.
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Sensaphone Model 4100 Instruction Manual
Unit won’t answer Incorrect programming of rings When used on a proper extension line,
phone. until answer. some phone systems won’t let the
phone ring past 4 rings. If rings until
answer is greater than 4, you cannot get
to the unit. Try setting the rings to less
than 4 (see Chapter 3). If it still does not
work, then the phone line may be
incompatible (see below).
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Appendix B: Troubleshooting
Microphone Problems:
Problem Possible Cause Solution
False high sound alarms. Remote microphone too close Move assembly or adjust sound
to high sound, unit too sensitive sensitivity. See Chapter 4.
for environment.
Sound alarm not tripping. Remote microphone not close Move remote microphone closer or
enough to high sound, unit adjust sound sensitivity. See
not sensitive enough. Chapter 4.
Monitoring Problems:
Problem Possible Cause Solution
Alarm status of alert Incorrect input normality. Reset input normality. See Chapter 4,
input incorrect. “Configure Input Normality.”
False power out alarms. Power recognition time too short. It is common for the power to have
brief interruptions. To prevent a false
alarm, increase the power failure
recognition time. See Chapter 4.
Does not recognize Battery incorrectly installed Make sure the battery jumper is
power failure. or no good. properly connected to the battery
terminals. See Chapter 2. To verify
proper battery function, unplug unit
and verify continued operation
running on battery only. If the unit
does not work, the battery may need
servicing. Contact Sensaphone
Technical Service Dept.
Unit does not recognize Inputs disabled for alarm. Enable the inputs for alarm. See
any alarm. Chapter 4.
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Sensaphone Model 4100 Instruction Manual
Battery drains prematurely. Unit turned off and unplugged. The battery is still drained and the unit
consumes full power when the unit is
shut off and unplugged. If you are not
using the unit, disconnect the battery
jumper. See Chapter 2.
Unit does not seem to Various causes. Try starting from scratch. Disconnect
respond properly. the battery jumper and unplug the unit.
Allow the unit to rest for a few
minutes. Plug the unit back in and
reconnect the battery jumper. If the
unit still does not work, call
Sensaphone Technical Service.
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Appendix C: Accessories
APPENDIX C
ACCESSORIES
The sensors listed are the most commonly used input devices for the Sensaphone Model
4100. However, there is a nearly unlimited variety of sensor/switch input devices available at
commercial or industrial electrical supply houses, providing a device to monitor virtually
any condition that might be required for your business or residential needs.
Contact Phonetics, Inc. at 610.558.2700 for more information.
FGD-0027 Humidistat
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Appendix D: Error Messages
APPENDIX D
ERROR MESSAGES
There are four possible error messages that the Sensaphone Model 4100 will give you if you
make a detectable error in programming.
The model 4100 cannot detect all errors, especially ones dependent upon your
programming. For example, it has no way of recognizing whether you have programmed
the correct telephone numbers. Work carefully and check each entry by using WHAT IS.
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Sensaphone Model 4100 Instruction Manual
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Appendix E: Applications
APPENDIX E
APPLICATIONS
There are many ways to apply the Sensaphone Model 4100 to your needs. Listed below are
some of the ways our customers have used the model 4100, employing the built-in sensors
for power failure, high sound level, and temperature, as well as the additional sensors listed
in Appendix C.
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Sensaphone Model 4100 Instruction Manual
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Appendix F: Returning the 4100 for Repair
APPENDIX F
RETURNING UNIT FOR REPAIR
In the event that the Model 4100 does not function properly and you cannot reprogram it,
we suggest that you do the following:
1) Carefully write down your observations of the Model 4100’s malfunctioning.
2) Call Sensaphone Technical Service at 610-558-2700 if any instructions are not clear or
if you have any questions.
1) Unplug the AC power supply from the wall outlet, disconnect the battery jumper at
screws numbered 15 and 16, and disconnect all sensors from the alert inputs. Insert
the jumper under screw number 16 and hanging over the post screw beside it. Tighten
screw number 16 to hold the jumper in place during shipping. Do not try to unscrew
or tighten the post screw.
2) Carefully pack unit into its original container or a sturdy shipping box. Be certain to
use sufficient cushioning material to avoid damage in transit.
5) Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with
recourse for damage or replacement in the event of loss or accident.
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Test Log
Test Log
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