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Amended Covid 19 Waiver DT 21may2021

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In case of passenger falling sick and is diagnosed as COVID-19 positive

necessitating a change in confirmed travel plan, passenger will be allowed to avail


one free date change and or No-Show for his/her confirmed ticket.

Applicability For all 098 documents across the Air India network.

Passenger type Valid for all passengers.

Passengers are required to produce a COVID-19 positive


certificate not older than D-15 days from date of
scheduled flight departure.

The waiver would be extended to Immediate Family Member


or Passenger, who also needs to complete mandatory
government formalities such as Quarantine, in case of
passenger or family member tested COVID-19 positive.

Immediate family shall be limited to spouse/children


including adopted children/ parents/brothers/ sisters/ grand-
parents/ grandchildren/father in law/ mother in law/ sister in
law/ brother in law/ son in law/ and daughter in law.

Travel date Confirmed New Travel date should be in the next 90


days.

To avoid no-show, booking needs to be cancelled on time as per


fare rules.
One Free Date change and/Or Free No-Show.
Change and/or No charges for same booking class available even if fare is
No-Show higher, however, difference of fare will be charged in case of
Waiver benefit higher booking class.
No-Show charges will be waived only in case of Covid Test is
done within 72hrs of departure and Covid-19 positive report
received within the ambit of No-Show definition of
respective sector fare rule.
Cancellation In case of refund, cancellation fees will only be waived on
/Refund
very special cases, else applicable charges will apply.

Documentation Covid-19 positive certificate from an authorised diagnostic


centre is a MUST.

In case, waiver is sought for Passenger or family member in


case of Family Member or Passenger respectively tested
positive, proper documentation asserting the relationship and
Covid-19 positive certificate is a must.

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