User Manual - Acer - 1.0 - A - A
User Manual - Acer - 1.0 - A - A
User Manual - Acer - 1.0 - A - A
User Guide
Copyright © 2019. Acer Incorporated.
All Rights Reserved.
Changes may be made periodically to the information in this publication without obligation
to notify any person of such revisions or changes. Such changes will be incorporated in new
editions of this manual or supplementary documents and publications. This company makes
no representations or warranties, either expressed or implied, with respect to the contents
hereof and specifically disclaims the implied warranties of merchantability or fitness for a
particular purpose.
Record the model number, serial number, purchase date and place of purchase information
in the space provided below. The serial number and model number are recorded on the
label affixed to your computer. All correspondence concerning your unit should include the
serial number, model number and purchase information.
Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies’
product names or trademarks are used herein for identification purposes only and belong to
their respective companies.
Information for your safety and
comfort
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Safety instructions
Read these instructions carefully. Keep this document for future reference. Follow all
warnings and instructions marked on the product.
Acer monitor is purposed for video and visual display of information obtained from electronic
devices.
Safe listening
To protect your hearing, follow these instructions.
• Gradually increase the volume until you can hear it clearly and comfortably and without
distortion.
• After setting the volume level, do not increase it after your ears have adjusted.
• Limit the amount of time listening to music at high volume.
• Avoid turning up the volume to block out noisy surroundings.
• Turn the volume down if you can’t hear people speaking near you.
Warnings
• Do not use this product near water.
• Do not place this product on an unstable cart, stand or table. If the product falls, it could
be seriously damaged.
• Slots and openings are provided for ventilation to ensure reliable operation of the
product and to protect it from overheating. These openings must not be blocked or
covered. The openings should never be blocked by placing the product on a bed, sofa,
rug or other similar surface. This product should never be placed near or over a radiator
or heat register, or in a built-in installation unless proper ventilation is provided.
• Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short-out parts that could result in a fire or electric shock.
Never spill liquid of any kind onto or into the product.
• To avoid dmage of internal components and to prevent battery leakage, do not place the
product on a vibrating surface.
• Never use it under sporting, exercising, or any vibrating environment which will probably
cause unexpected short current or damage internal devices.
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• Do not overload a power outlet, strip or receptacle by plugging in too many devices. The
overall system load must not exceed 80% of the branch circuit rating. If power strips are
used, the load should not exceed 80% of the power strip’s input rating.
• This product’s power cord is equipped with a three-wire grounded plug. The plug only
fits in a grounded power outlet. Make sure the power outlet is properly grounded before
inserting the power cord plug. Do not insert the plug into a non-grounded power outlet.
Contact your electrician for details.
Note: The grounding pin also provides good protection from unexpected
noise produced by other nearby electrical devices that may interfere with
the performance of this product.
• Use the product only with the supplied power supply cord set. If you need to replace the
power cord set, make sure that the new power cord meets the following requirements:
detachable type, UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE
approved or its equivalent, 4.6 meters (15 feet) maximum length.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltage points or other risks. Refer all servicing to qualified service
personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel
when:
• the power cord or plug is damaged, cut or frayed
• liquid was spilled into the product
• the product was exposed to rain or water
• the product has been dropped or the case has been damaged
• the product exhibits a distinct change in performance, indicating a need for service
• the product does not operate normally after following the operating instructions
Note: Adjust only those controls that are covered by the operating
instructions, since improper adjustment of other controls may result in
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Disposal instructions
Do not throw this electronic device into the trash when discarding. To minimize
pollution and ensure utmost protection of the global environment, please recycle.
For more information on the Waste from Electrical and Electronics Equipment
(WEEE) regulations, visit http://www.acer-group.com/public/Sustainability/
sustainability01.htm
LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless,
some pixels may occasionally misfire or appear as black or red dots. This has no effect on
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the recorded image and does not constitute a malfunction.
This product has been shipped enabled for power management:
• Activate display’s Sleep mode within 5 minutes of user inactivity.
• Wake the monitor when it is in Active Off mode,move the mouse or press any keyboard
key.
Eyes
• Rest your eyes frequently.
• Give your eyes regular breaks by looking away from the monitor and focusing on a
istant point.
• Blink frequently to keep your eyes from drying out.
Display
• Keep your display clean.
• Keep your head at a higher level than the top edge of the display so your eyes point
downward when looking at the middle of the display.
• Adjust the display brightness and/or contrast to a comfortable level for enhanced text
readability and graphics clarity.
• Eliminate glare and reflections by:
• placing your display in such a way that the side faces the window or any light source
• minimizing room light by using drapes, shades or blinds
• using a task light
• changing the display’s viewing angle
• using a glare-reduction filter
• using a display visor, such as a piece of cardboard extended from the display’s top
front edge
• Avoid adjusting your display to an awkward viewing angle.
• Avoid looking at bright light sources, such as open windows, for extended periods of
time.
Declaration of Conformity
We,
Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan
And,
Acer Italy s.r.l.
Viale delle Industrie 1/A, 20020 Arese (MI), Italy
Tel: +39-02-939-921 ,Fax: +39-02 9399-2913
www.acer.it
We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in
conformity with the relevant Union harmonization legislations as below Directive and following harmonized
standards and/or other relevant standards have been applied:
EMC Directive: 2014/30/EU
EN 55032:2012/AC:2013 Class B EN 55024:2010
EN 55032:2015/AC:2016 Class B EN 61000-3-3:2013
EN 61000-3-2:2014
-3- Class D
LVD Directive: 2014/35/EU
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013
RoHS Directive: 2011/65/EU
EN 50581:2012
ErP Directive: 2009/125/EC
Regulation (EC) No. 1275/ 2008; EN 50564:2011
_______________________________ Oct.30,2019
Oct.30,2019
RU Jan / Sr. Manager Date
Acer Incorporated (Taipei, Taiwan)
Acer America Corporation
333 West San Carlos St., San Jose
Suite 1500
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CA 95110, U. S. A.
Tel : 254-298-4000
Fax : 254-298-4147
www.acer.com
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
VG240Y xxxxxx
SKU Number:
(“x” = 0~9, a ~ z, or A ~ Z)
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Cleaning your monitor 3
Accessibility 4
Safe listening 4
Warnings 4
Using electrical power 4
Product servicing 5
Potentially explosive environments 6
Additional safety information 6
IT Equipment Recycling Information 6
Disposal instructions 6
LCD pixel statement 7
Tips and information for comfortable use 7
Finding your comfort zone 7
Taking care of your vision 8
Developing good work habits 8
Federal Communications Commission 10
Supplier's Declaration of Conformity 10
Unpacking 12
SCREEN POSITION ADJUSTMENT 13
Connecting the adapter and AC Power cord 14
Power saving 14
Display Data Channel (DDC) 15
19-pin color display signalcable* 15
20-pin color display signal cable* 16
Standard timing table 17
Installation 18
Troubleshooting 29
HDMI /DP Mode (Optional) 29
Unpacking
Please check that the following items are present when you unpack the box, and save the
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packing materials in case you need to ship or transport the monitor in the future.
USER GUIDE
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• Attaching the Base
Note: Remove the monitor and monitor base from its packaging.Carefully place the monitor
face-down on a stable surface -- use a cloth to avoid scratching the screen.
• Tilt
Please see the illustration below for an example of the tilt range.
Only at the highest point can 20 degrees of recline be offered for the angle of elevation.
-5° 20°
Connecting the adapter and AC Power cord
• Check first to make sure that the power cord you use is the correct type required for
your area.
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• The monitor has a universal power supply that allows operation in either 100/120 V AC
or 220/240 V AC voltage area. No user-adjustment is required.
• Plug one end of the AC power cord to the Adapter, and plug the other end into an AC
outlet.
• For units using 120 V AC:
Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.
• For units using 220/240 V AC:
Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V. The cord set
should have the appropriate safety approvals for the country in which the equipment will
be installed.
Power saving
The monitor will be driven into "Power Saving" mode by the control signal from the display
controller, as indicated by the amber-color power LED.
The power saving states will be kept until a control signal has been detected or the keyboard
or mouse is activated. The recovery time from Active OFF state back to ON state is around
3 seconds.
Display Data Channel (DDC)
To make installation easier, so long as your system supports the DDC protocol, the monitor
is able to plug-and-play. The DDC is a communication protocol through which the monitor
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automatically informs the host system about its capabilities; for example, supported
resolutions and corresponding timing. The monitor supports the DDC2B standard.
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MODE Resolution
1 VGA 640x480 60Hz
2 MAC 640x480 66.662Hz
3 VESA 720x400 70Hz
4 SVGA 800x600 56Hz
5 SVGA 800x600 60Hz
6 XGA 1024x768 60Hz
7 XGA 1024x768 70Hz
8 VESA 1152x864 75Hz
9 SXGA 1280x1024 60Hz
10 VESA 1280x720 60Hz
11 WXGA 1280x800 60Hz
12 WXGA+ 1440x900 60Hz
13 WSXGA+ 1680x1050 60Hz
14 UXGA 1920x1080 60Hz
144Hz(Recommended
15 UXGA 1920x1080
resolution)
16 UXGA 1920x1080 165Hz *
* VG240Y S can be overclocked to a higher refresh rate than advertised by the panel
specification.This function can be use the system control panel to set the maximum refresh
rate.
Important: This device is designed to support refresh rate overclocking. However,
overclocking may result in system instability. If you experience instability, try reducing the
overclock to a lower refresh rate through the on-screen display settings.
Installation
1. Turn off your computer and unplug your computer's power cord.
2. Connect the signal cable to the HDMI (optional) and /or DP (optional) input socket of the monitor, and the HDMI
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(optional) and /or DP (optional) output socket of the graphics card on the computer.
3. Insert the monitor power cable into the power port at the back of the monitor.
4. Plug the power cords of your computer and your monitor into a nearby electrical outlet.
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Note: Audio output is only for audio output model. Please check user manual for more instruction.
FreeSync:
It can allow a FreeSync supported graphics source to dynamically adjust display refresh rate based on
typical content frame rates for power efficient, virtually stutter free and low-latency display update.
User Controls
1
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2
3
4
External controls
1 Power button Turns the monitor on/off.Blue indicates power on. Amber indicates
standby/ power saving mode.
2 Function key a. Press to view Main page. Press again to enter hotkey1 function.
/ b. When the Function Menu is active, press this key to view the basic
information for your monitor and current input or reset the custom
color settings to the factory defaults.
3 Function key a. Press to view Main page.Press again to enter hotkey2 function.
b. When the Function Menu is active, press this button to select
/
select scenario mode or game mode .
4 Function key a. Press to view Main page.Press again to enter Input select
/X function.
b. When the Function Menu is active, this button will quit the OSD.
5 Function key a. Press to view Main page.Press again to enter next function in
/ the Function Menu.
b. The single toggle button on the backside of the Display bezel
operates like a joystick. To move the cursor, simply toggle the
button in four directions. Press the button to select desired option.
Bright gray indicates operable. Dark gray indicates inoperable.
Using the Shortcut Menu
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Note: The following content is for general reference only. Actual product specifications
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may vary.
The OSD (onscreen display) can be used to adjust the settings of your LCD monitor. Press
the MENU key to open the OSD. You can use the OSD to adjust the picture quality and
general settings. For advanced settings, please refer to following page:
Main page
1. Menu OSD
2. Hot Key1 (Modes, Volume, Brightness,Gamma,
Mode Contrast, Blue Light, Over Drive)
Standard
3. Hot Key2 (Modes, Volume, Brightness,Gamma,
Brightness Contrast, Blue Light, Over Drive)
80
4. Input selection
Input
HDMI(2.0)
Menu
Modes
Move OK
Brightness
80
Adjust OK
Selecting the input
Open the Input control and select HDMI 1, HDMI 2, DP or Auto Source. When you are done,
press the joystick to exit current page and store.
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Input
Input HDMI 1
Auto Source On
Move OK Exit
Picture
Mode - User
Picture Brightness 80
Color Contrast 50
OSD ACM Off
System HDR Off
Super Sharpness Off
Move Enter
a lower value.
9. ACM: Turn ACM on or off. The default is off.
10. Super Sharpness: Turn the Super Sharpness On or Off. Super Sharpness technology
can simulate high-resolution images by boosting the pixel density of the original source
to make images sharper and clearer.
HDR function
• Hot Key of Mode:
Mode
Standard
Brightness Modes
80
Input
HDMI(2.0) Action Racing Sports User
Menu
Move OK
Picture Brightness 80
Color Contrast 50
OSD ACM Off
System HDR Off X
Super Sharpness Off
Move Enter
• HDR Status:
Information
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Main Source
DP
Mode - HDR
Resolution
1920x1080
Picture Brightness 80
H/V Frequency
Color Contrast 50 H:66KHz V:60Hz
Audio Black Boost 9
Mode
Gaming Blue Light Off HDR
OSD ACM Off
S/N: MN53035032682018TPV888
System HDR Auto X
Exit
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Note:
1. HDR = (Auto), The source signal content is SDR, the brightness can to
adjustment, but content is HDR the brightness is fixed at 100 and gray out.
2. HDR = (Auto), features: (ACM/Gamma/Contrast/Blue Light/Color Temp/Black
Boost/6-axis Hue & Saturate) is gray out and unavailable, default parameter please
refer to "Modes".
3. HDR = (Auto), Color Page only shows the adjustable function, other functions
(Gamma and Color Temp are hidden).
Color
Mode - User
Audio R Gain 50
Gaming G Gain 50
OSD B Gain 50
System
R Bias 50
G Bias 50
Move Enter
Mode - User
Picture Modes
Gaming
6-axis Hue
System
Move Enter
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Picture Volume 70
Color Mute Off
Audio
Gaming
OSD
System
Move Enter
Gaming
Mode - User
VRB Off
Audio
Ultra-Low Latency Off
Gaming
Move Enter
6. VRB: To choose whether to support dynamic picture more clean control, default is Off.
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Note:
1. HDR setting: "Auto" is not support VRB.
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2. VRB set "On", when to turn on FreeSync, will auto set VRB is "Off".
3. VRB set "On", when to adjustment (Brightness, Blue Light, ACM), will auto
set VRB is "Off".
4. VRB function does not affect the (Logo, Aim Point, Message and Input Icon)
brightness.
5. VRB setting "On", when detection of Input Timing <75Hz, will auto off the
VRB and gray out to disable.
6. VRB = (Normal or Extreme), because the IC control dynamic picture is
cleaner, so the overall Brightness will be dark, "Extreme" will be darker than
“Normal”.
7. Refresh rate num: Display the panel’s current refresh rate on the screen.
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Note: If FreeSync set "On" you can see the V Frequency to changes in the OSD.
8. Ultra-Low Latency: Set to On to speed up the processing time of the display switching
process.
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Note:
1. F
reeSync is On, the Ultra-Low Latency automatic set to On and gray
out unavailable.
2. Ultra-low latency is not supported at resolutions below 800x600.
9. Aim point: Show an Aim point on the screen for shooting games.
‑----------------------------------------------------------------------------------------------------------
Note: In PBP mode the Aim point not displayed.
OSD
Mode - User
Audio Transparency Off
OSD
System
Move Enter
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6. Transparency: Select the transparency when using gaming mode. The transparency
can be 0% (OFF), 20%, 40%, 60%, or 80%.
7. OSD Lock: To choose OSD lock on/off.
Note:
OSD Locked:
• Set the OSD Lock to "On" by the OSD option and press "Enter" to execute the
All Key lock function.
• The "OSD Locked" message will be displayed in the middle of the screen.
• LED lights will be changed from blue light to orange light.
• Press any Key screen to prompt "OSD Locked" message.
OSD Unlocked:
• In normal display condition to press the "Navi Key" in the middle of more than 3
seconds to trigger "OSD Unlock".
• The "OSD Unlock" message will be displayed in the middle of the screen.
System
Mode - User
DP Format DP1.2
Audio
Wide Mode Full
Gaming
PIP/PBP
OSD
Hot Key Assignment
System
DDC/CI On
Move Enter
Mode - User
Picture
Quick Start Mode Off
Color
Audio
Gaming
OSD
System
Move Enter
5. Auto Source:The default is “On”, can support auto search for signal source in order.
‑----------------------------------------------------------------------------------------------------------
Note: Surround application must set Auto Source is “Off”.
6. DP Format: Default is DP1.2, can selection support DP1.1, or DP1.2 format.
7. Wide mode: You can select which screen aspect you are using. The options are Full,
Aspect .
8. Hotkey Assigment: Select the function of shortcut key 1(Modes, Volume, Brightness,
Gamma, Contrast, Blue Light, Over Drive) and shortcut keys 2 (Modes, Volume,
Brightness, Gamma, Contrast, Blue Light, Over Drive)
9. DDC/CI: Allows the monitor settings to be set through the software on the PC.
‑----------------------------------------------------------------------------------------------------------
Note: DDC/CI, short for Display Data Channel/Command Interface, which allows
monitor controls to be sent via software.
10. HDMI Black level setting.
11. Quick start mode: Select Off or On. Turn on to speed up boot speed.
Pertormance
OSD
System
Move Enter
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to see if you can self-diagnose the problem.
Regulatory Compliance
217186
60950-1