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    Julia Forsberg: Skills

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    Julia Forsberg: Skills

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    Julia Forsberg: Skills

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    Julia Forsberg

    4269 Inverness Drive


    Pittsburg, CA, 94565
    (925) 964-3864
    tealtwilight@gmail.com

    SKILLS
    I work very well with people and have excellent communication skills. I’m
    outgoing and patient and use this to the best of my abilities to accomplish the
    goal in every role I’ve filled. I’ve developed good team building and
    multitasking skills by working at previous and current establishments.

    EXPERIENCE
    Baskin Robbins, San Ramon, Ca- Customer Sales Representative
    June 2015 - July 2016
    ● Greeting and serving customers
    ● Making card and cash transactions
    ● Opening and closing the store
    ● Making/writing on cakes
    ● Handling cash for closing tasks
    ● Quality Attributes: Optimistic attitude, organization, creativity

    Longboards, Huntington Beach, Ca- Hostess


    September 2016 - January 2017
    ● Greeting and seating guests
    ● Handing out raffles
    ● Answering customer questions
    ● Taking phone calls
    ● Organizing reservations
    ● Rolling silverware
    ● Cleaning the restrooms
    ● Setting tables
    ● Quality Attributes: Positivity, patience, and efficiency

    Starbucks, Walnut Creek, Ca- Barista/Barista Trainer/Shift Leader


    February 2017 - Present
    ● Greeting customers and taking their order
    ● Making handcrafted beverages and food
    ● Training new baristas
    ● Making heartfelt connections with customers
    ● Completing morning, mid-day, and closing tasks/routines
    ● Completing shift leader duties
    ○ Delegating tasks, time breaks, handling cash for closing tasks,
    resolving problems with customers, fixing equipment, and
    protecting the store in the event of an emergency
    ● Quality Attributes: Energetic, organized, patient, & warm

    EDUCATION
    Monte Vista High School, Danville, Ca- Diploma
    August 2013 - June 2016
    Honor Roll Student

    Golden West College, Huntington Beach, Ca


    August 2016 - December 2017
    Major in Early Childhood Education

    Diablo Valley College, Pleasant Hill, Ca


    January 2018 - February 2019
    Major in Early Childhood Education

    Arizona State University (Online)


    March 2019 - Present
    Major in Educational Studies, Dean’s List Student, 3.79 GPA

    SPECIAL SKILLS AND CERTIFICATES


    ● Food Handlers Card
    ● Drivers License
    ● Cash Handling
    ● Bilingual (Swedish and English)
    ● Navigating technology and social media
    ● Trained Barista
    ● Certified Barista Trainer
    ● POS System (Register)
    REFERENCES
    Available upon request

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