Service Manual: Model: C400 Series

REV.
06
Service Manual
Model : C400 Series
2011. 03. 21
Copy Rightⓒ2011 LG Electronic inc, DigitalMate Co,.Ltd.

(LGE Internal use only)
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Contents
Ch 1. Service information
Ch 2. Locations
Ch 3. System information
· Specification
· Model configuration
· System Block Diagram
· Fn key combinations
· Status indicators
· BIOS Flash
· BIOS Setup
Ch 4. Symptom-to-part index
· Power system checkout
· Numeric error codes
· Error messages
· LCD-related symptoms
· Indeterminate problems
Ch 5. Removing and replacing a part (FRU)
Ch 6. Part list
· Part list
· Exploded view
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Ch1. Service information
Chapter 1. Service information

1-1. Important service information
Strategy for replacing parts (FRU-Field Replaceable Units)
Before replacing parts

Make sure that latest BIOS and drivers are installed before replacing any parts (FRUs) listed in this
Use the following strategy to prevent unnecessary expense for replacing and servicing parts
1. If you are instructed to replacing a part but the replacement does not correct the problem, reinstall the
original part before you continue.
2. Some computers have both a processor board and system board. If you are instructed to replace either
the processor board or the system board, and replacing one of them does not correct the problem,
reinstall that board, and then replace the other one.
3. If an adapter or device consists of more than one part, any of the parts (FRUs) may be the cause of the
error. Before replacing the adapter or device, remove the parts (FRUs), one by one, to see if the
symptoms change. Replace only the part that changed the symptoms.
Caution
The BIOS configuration on the computer you are servicing may have been customized.
Running Automatic Configuration my alter the settings. Note the current configuration settings;
then, when service has been completed, verify that those settings remain in effect.
Strategy for replacing a hard-disk drive

You have to get a User’s approval before formatting or replacing a hard-disk drive. You must let the User
know that the user is responsible for the loss data
Caution
The drive startup sequence in the computer you are servicing may have been changed. Be
extremely careful during write operations such as copying, saving, or formatting. If you select an
incorrect drive, data or programs can be overwritten.
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1-2. Safety notices
Warning
Before the computer is powered-on after part (FRU) replacement, make sure all screws, springs,
and other small parts are in place and are not left loose inside the computer. Verify this by
shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause
electrical shorts.
Warning
some standby batteries contain a small amount of nickel and cadmium. Do not disassemble
a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery
as required by local ordinances or regulations. Use only the battery in the appropriate parts
listing. Use of an incorrect battery can result in ignition or explosion of the battery
Warning
The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or
water, or short-circuit it. Dispose of the battery pack as required by local ordinances or
regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
Use of an incorrect battery can result in ignition or explosion of the battery.
Warning
If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands,
immediately was the affected areas with water for at least 15 minutes. Seek medical care if any
symptoms from the fluid are present after washing.
Warning
To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.
Warning
Though the main batteries have low voltage, a shorted or grounded battery can produce enough
current to burn personnel or combustible materials.
Warning
Before removing any part (FRU), turn off the computer, unplug all power cords from electrical
outlets, remove the battery pack, and then disconnect any interconnecting cables.
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1-3. Safety information
General safety
Follow these rules to ensure general safety
· Observe good housekeeping in the area of the machines during and after maintenance.
· When lifting any heavy object
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles
(This action removes the strain from the muscles in your back.)
· Do not attempt to lift any object weights more then 16kg(35lb) or object that you think are too heavy for you.
· Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
· Before you start the machine, ensure that other service representatives and the customer’s personnel are
not in a hazardous position.
· Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the
machine.
· Keep your tool box away from walk areas so that other people will not trip over it.
· Do not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your
sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
· Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately
8 centimeters(3 inches) from the end.
· Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for you clothing.
· Wear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might be hazardous to your eyes.
· After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that
is worn or defective.
· Reinstall all covers correctly before returning the machine to the customer.
Caution
Metal objects are good electrical conductors.
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Electrical safety
Observe the following rules when working on electrical equipment.
Important
Use only approved tools and test equipment. Some hand tools have handles covered with a soft
material that does not insulate you when working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that contain small conductive
fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from
electrical shock.
· Find the room emergency power-off switch, disconnecting switch, or electrical outlet. If an electrical outlet.
If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.
· Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
· Disconnect all power before
1. Performing a mechanical inspection
2. Working near power supplies
3. Removing or installing main units
· Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.
· If you need to work on a machine that has exposed electrical circuits, observe the following precautions :
Ensure that another person, familiar with the power-off controls, is near you.
Caution
Another person must be there to switch off the power, if necessary.
· Use only one hand when working with powered-on electrical equipment. Keep the other hand in your
pocket or behind your back
Caution
An electrical shock can occur only when there is a complete circuit. By observing the above rule,
you may prevent a current from through your body.
· When using testers, set the controls correctly and use the approved probe leads and accessories for that
tester
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· Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal
floor strips and machine frames.
· Observe the special safety precautions when you work with very high voltages. These instructions are in
the safety sections of maintenance information. Use extreme care when measuring high voltages.
· Regularly inspect and maintain your electrical hand tools for safe operational condition.
· Do not use worn or broken tools and testers.
· Never assume that power has been disconnected from a circuit. First check that it has been powered off.
· Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,
non-grounded power extension cables, power surges, and missing safety grounds.
· Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is
conductive such touching can cause personal injury and machine damage.
· Do not service the following parts with the power on when they are removed from their normal operating
places in a machine.
1. Power supply units
2. Pumps
3. Blowers and fans
4. Motorgenerators
and similar units. (This practice ensure correct grounding of the units.)
· If an electrical accident occurs
1. Use caution ; do not become a victim of yourself.
2. Switch off power.
3. Send another person to get medical aid.
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Safety inspection guide

The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions.
As each machine was designed and built, required safety items were installed to protect users and service
personnel from injury. This guide addresses only those items. You should use good judgment to identify
potential safety hazards due to attachment of non-LG features or options not covered by this inspection
guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem.
· Consider these conditions and the safety hazards they present

1. Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal
electrical shock)
2. Mechanical hazards, such as loose or missing hardware
Refer to the following checklist and begin the checks with the power off, and the power cord disconnected.
· Checklist
1. Check exterior covers for damage (loose, broken, or sharp edges)
2. Power off the computer. Disconnect the power cord.
3. Check the power cord for :
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity
for 0.1 or less between the external ground pin and frame ground.
b. The power cord should be the type specified in the parts list.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-LG alterations. Use good judgment as to the safety of any non-LG
alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screw or rivets) have not been removed or tampered with.
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Handling devices that are sensitive to electrostatic discharge

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to
electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between
objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat,
and the person handling the part are all at the same charge.
Note
Use product-specific ESD procedures when they exceed the requirements noted here.
Make sure that the ESD protective devices you use have been certified (ISO9000) as fully effective.
· When handling ESD-sensitive parts :

1. Keep the parts in protective packages until they are inserted into the product.
2. Wear a grounded wrist strap against your skin to eliminate static on your body.
3. Prevent the part from touching your clothing. Most clothing retains a charge even when you are wearing
a wrist strap.
4. Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
5. Select a grounding system, such as those listed below, to provide protection that meets the specific
service requirement.
Note
The use of a grounding system is desirable but not required to protect against ESD damage.
a. Attach the ESD ground clip too any frame ground, ground braid, or green-wire ground.
b. Use an ESD ground or reference point when working on a double-insulated or battery-operated
system. You can use coax or connector-outside shells on these systems.
c. Use the round ground-prong of the AC plug on AC-operated computers.
Grounding requirements
Electrical grounding of the computers is required for operator safety and correct system function.
Proper grounding of the electrical outlet can be verified by a certified electrician.
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1-4. Laser compliance statement

When a CD-ROM drive, DVD drive or the other laser product is installed, note the following :
Caution
Use of controls or adjustments or performance of procedures other than those specified here in
might result in hazardous radiation exposure.
Opening the CD-ROM drive, DVD-ROM drive or the other optical storage device could result in exposure
to hazardous laser radiation.
There are no serviceable parts inside those drives. Do not open
Danger
Emits visible and invisible laser radiation when open. Do not stare into the beam , do not view
directly with optical instruments, and avoid direct exposure to the bean.
1-5. Backup (Standby) RTC battery safety information
When replacing or disposing of the backup (standby) RTC battery, note the following :
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1-6. Read this first

Before you go to the checkout guide, be sure to read this section.
Important Notes
· Only trained personnel certified by LG should service the computer.

· Read the entire FRU removal and replacement page before replacing any FRU.
· Use new nylon-coated screws when you replace FRUs.
· Be extremely careful during such write operations as copying, saving, formatting.
Drives in the computer that you are servicing sequence might have been altered. If you selected an
incorrect drive, data or programs might be overwritten.
· Replace FRUs only for the correct mode.
· When you replace a FRU, make sure the model of the machine and the FRU part number are correct by
referring to the FRU parts list.
· A FRU should not be replaced because of a single, irreproducible failure. Single failures can occur for a
variety of reasons that have nothing to do with a hard ware defect, such as cosmic radiation,
electrostatic discharge, or software errors.
· Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the
error log and run the test again. If the error does not recur, do not replace the FRU.
· Be careful not to replace a non-defective FRU.
What to do first
You must fill out the record form first.
During the warranty period, the customer may be responsible for repair costs if the computer damage was
caused by misuse, accident, modification, unsuitable physical or operating environment, or improper
maintenance by the customer. The following list provides some common items that are not covered under
warranty and some symptoms that might indicate that the system was subjected to stress beyond normal
use. Before checking problems with computer, determine whether the damage is covered under the
warranty by referring to the following :
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The followings are not covered under warranty :

· CD panel cracked from the application of excessive force or from being dropped
· Scratched (cosmetic) parts
· Distortion, deformation, or discoloration of the cosmetic parts
· Cracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive
force
· Damage caused by liquid spilled into system
· Damage caused by improper insertion of a PC Card or the installation of an incompatible card
· Damage caused foreign material in the diskette drive
· Diskette drive damage caused by pressure on the diskette drive cover or by the insertion of a diskette
with multiple labels
· Damaged or bent diskette eject button
· Fusses blown by attachment of a non-supported device
· Forgotten computer password (making the computer unusable)
· Sticky keys caused by spilling a liquid onto the keyboard
The following symptoms might indicate damage caused by non-warranted activities :

· Missing parts might be a symptom of unauthorized service or modification.
· If the spindle of a hard-disk drive becomes noisy, it may have been subjected to excessive force, or
dropped.
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Ch2. Locations
Chapter 2. Locations
■ Left View
1. Fan louvers
2. VGA Port
3. LAN Port
4. HDMI Port
5. e-SATA / USB-combo Port
6. USB Port
7. Headphone Port
■ Right View
8. Optical Disk Drive
9. USB Port
10. Power Port
11. Kensington lock
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Ch2. Locations
■ Front View
① ② ④
③
1. Smart Cam
2. Power Button
3. Keyboard
4. Touchpad
5. Multi Card Slot
6. Stereo Speaker
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Ch3. System information
Chapter 3. System information

Specification
Available Processors
• Intel ®Core™ i7 / i5 / i3 / Intel ®Pentium® processors (L3 cache memory: 3 MB ‐ 8 MB) are supported.
※ L3 cache memory size differs depending on the CPU, which in turn differs depending on the model.
※ The user must not replace or expand the CPU capacity.
Main Memory
• C400 and A510, A505 series provide 2 memory slots.
• Each socket supports 1024 MB to 4096 MB, and the maximum capacity of the main board is 8 GB.
※ We recommend 2 GB (2048 MB) or 4 GB (4096 MB) memory for the main memory upgrade.
※ Memory of 4 GB or more is supported only in 64 bit O/S. 32 bit Windows Vista®, Windows® XP, and
Windows® 7 do not support memory of 4 GB or more.
※ Memory types and capacity may differ depending on the model. When you want to use both memory sockets,
you need to use the memory manufactured by the same company.
Secondary Storage Devices

• 6.35 cm (2.5 inch) Hard Disk Drive(SATA)
※ The capacity of the storage device or the hard disk type may differ depending on the model.
LCD
• 35.5 cm(14.0 inch) HD LED (1366 x 768) TFT Color LCD
※ Some models are equipped with Glare Type LCD. This model is enhanced the sharpness compare to the
other types of LCD. So, it may appears glaring a lot but this is the normal status.
※ The size and the resolution rate of the LCD depend on the notebook PC model.
Bluetooth/Wireless LAN
• 802.11bgn w/ BT Combo (1x1)
• Intel Centrino Advanced‐N 6200(AGN, 2x2) w/ Discrete BT Module
• BT 3.0(w/ Combo Card) or BT 2.1(w/ Intel WLAN)
※ A510, A505 and C400 Series supports Bluetooth 3.0. Depending on the model, a wireless LAN Bluetooth
combo module or a separate Bluetooth module may be provided.
※ Models with Intel Wireless LAN support both Bluetooth 2.1 and 3.0.
※ The Bluetooth device is optional and may not be available depending on the model. The Bluetooth module
you can use may differ depending on the model.
Smart Cam
• 0.3 Mega pixel Smart Cam (C400 Series)
• 1.3 Mega pixel Smart Cam (A410, A405 Series)
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External I/O Interface

• External VGA Monitor Port: 1
• HDMI Port: 1
• Microphone (Stereo): 1
• Headset Output Port : 1
• USB 2.0 Ports: 2
• e‐SATA (USB Combo) Port: 1
• Multi‐card Slot: 1
• RJ 45 (LAN) Port: 1
Video
• NVIDIA® Geforce® 310M DDR3 512 MB with TurboCache 256 MB ‐ 2559 MB
※ TurboCache ‐ This technology actively utilizes part of the System Memory when processing large graphic
data like 3D graphics. The size of the utilized memory is determined by the Video Memory and System
Memory sizes.
※ If TurboCache technology is applied to the Graphics Memory, the System Memory can allot up to 576 MB
out of 512 MB and up to 2815 MB out of 4096 MB for large graphic data.
• Mobile Intel® GMA HD (Dynamic Video Memory Technology)
※ The DVMT actively utilizes part of the system memory when processing large graphic data like 3D graphics.
Therefore, the size of the graphic memory is displayed as the sum of the actual graphic memory size and the
utilized amount of memory, which is decided by the size of system memory.
※ Applications (graphics program, game, etc.) requiring strong graphic processing power may not work
properly.
※ Specifications may differ by model type.
Sound
• Realtek High Definition Audio Codec (AL269Q)
• Built‐in Stereo Speakers
※ Simultaneous speaker output while using the built‐in microphone is not supported.
LAN
• Realtek RTL8111E (Gigabit, 1000 Mbps)
• RJ 45 Jack
※ The LAN specifications may differ depending on the model.
Weight
• Full Installation: About 2.3 kg (six‐cell battery included)
• Battery: 317.5 g (6 cells) / 457g (9 cells)
※ Weight descriptions may differ by model type.
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■ System Block Diagram
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Fn key combinations
The following table shows the function of each combination of Fn with a function key.
Function of Fn keys has nothing to do with Operating System.
Fn + F1 Customizable hot keys. (Configurable through OSD settings)
Fn + F2 Customizable hot keys. (Configurable through OSD settings)
Fn + F3 Magnifying hot keys.
Windows Executes the mode defined in the Power Save Mode. (Example: Standby Mode, Maximum
Fn + F4
Power Saving Mode)
When the user presses Fn + F5 keys, the touchpad mode toggles from Touchpad Disable, to
Fn + F5 Touchpad Auto‐Disable (upon connection of external USB mouse), to Touchpad Enable in
order. (Initialization takes 1 ‐ 2 seconds. It is recommended to use after the initialization.)
Turns the wireless devices (incl. Wireless LAN and Bluetooth) on and off ( Bluetooth is optional, and
so it may not be installed in some models.)
Through hot key settings in the OSD Tray menu, the user can customize [Fn]+[F6] features. Default
setting is, for all wireless devices (incl. Wireless LAN and Bluetooth), ON/Off.
Fn + F6 If you turned off the wireless device by pressing [Turn off WiFi] in Intel(R) WiFi Utility, you
may not be able to turn on the wireless device by pressing the hot key. You need to turn on
the wireless device by clicking the icon on the bottom right side of the task bar and pressing
[Turn on WiFi] to be able to use the hot key. (This applies only to the models equipped with
Intel Wireless LAN)
The following screen appears when you press Fn + F7 keys. (Windows 7 Starter does not support
Fn + F7 the Monitor Extension mode)
Select the mode you want to use and press [Enter] to switch the monitor.
Switches between the SRS Off, SRS WOW HD, SRS TruSurround HD modes for each pressing the
Fn + F8
Fn + F8 keys. (C400 series does not support the SRS function.)
Fn + F9 Mute (Sound ON / Sound OFF)
Fn + F10 System Information. System summary information will be displayed.
Fn + ▲ Increases LCD brightness, which can have eight different levels.
Fn + ▼ Decreases LCD brightness, which can have eight different levels.
Fn + ◀ Turns down the volume.
Fn + ▶ Turns up the volume.
Fn + F11 Fan Control feature. Switches the cooling fan mode between Normal and Silent for each pressing.
Fn + F12 Hibernates (When OSD is installed)
Allows you to enter numbers (0 ‐ 9) using the embedded numeric keys. If you press [Fn]+ + [Num
Fn + Num LK
Lk]+ again, you can enter text characters (C400 and A410, A405 series).
Fn + Scr Lk Works as Num Lk (C400 and A410, A405 series).
Fn + Delete Works as Insert (C400 and A410, A405 series).
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Status indicators
The system status indicators show the status of the computer
1 . Power Lamp:
• Blinking: System Standby
• On: The system is running on the AC power or battery.
• Off: The system is turned off or in Hibernates.
2. AC Power and Battery Status Lamp

• Off: The AC adapter is not connected.
• On: The AC adapter is connected.
• Blinking: The battery is charged less than 10 %.
• If you try to turn on the system that has entered the Hibernates mode or been turned
off after a low‐battery alarm, the system will not be turned on but the lamp will blink
three times.
3. Hard Disk Drive Indicator Lamp

• The lamp is turned on when the HDD is running.
※ Do not turn off the power forcibly while the hard disk drive lamp is on. Otherwise, the
data may get impaired.
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■ BIOS Flash
You Can update BIOS using USB Device (FDD/USB Memory)

Because this system is not equipped with any USB Device, you have to use an external USB Device
for a BIOS update.
In order to boot up with an USB Device, please set Removable Device as the
first boot up drive in the boot menu of BIOS Setup.
· How to update flash Rom in Dos
1. Create ‘boot up’ flash update USB Device (FDD/USB Memory).

2. Copy BIOS Flash software to the flash update USB Device (FDD/USB Memory).
3. Connect the USB Device for USB Port.
4. Press F12 Key while the "LG LOGO" appears.
5. A while later, the system setup home screen appears.
6. Type in “go.bat ”. (x_xxx is Model Name & BIOS version)
7. You can see the BIOS flash process as below.
8. After flashing is completed, The computer turn off with automatic movement. .
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10. Press [F2] Key, then you can see the BIOS SETUP UTILITY screen as below.
11. It selects the :” Load Optimal Dafault” and it summons a BIOS settings at initial value.
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12. It selects the “Exit Saving Changes” and it stores system a settings and the reboot
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BIOS Release Process and Making Bootable CD
1. LGE(Korea) will upload BIOS Image(*.iso) to GCSC(Global Cyber Service Center:http://biz.lgservice.com)

when BIOS should be updated.
2. BIOS will include both System BIOS and EC(Embedded Controller) BIOS.
3. Service center can download BIOS file from GCSC and update BIOS according to below procedure.
4. Service center will make Bootable Image CD with Image file(*.iso) as below
a. Insert empty disc to CD-RW Drive and start Nero “StartSmart”.
b. Select “Nero Express”.
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c. Select “Disc Image or Saved Project”
d. Select File Format as "Image Files(*.iso)".
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e. Open Image File(*.iso) which is sent from LGE
f. Tab Burn then burning will be started
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g. Burn process completed as below, and tab “OK
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BIOS/EC Flash Process
1. Insert Bootable CD in PC, and Turn it on, then PC will boot by DOS mode as below
(If the EC is not correct or old version, then automatically update EC first and reboot again)
2. Select Boot mode, then press “Enter” Key.
3. Type in LOGO SETTING at the “WIP ID :” then press Enter key (You must use Capital Letter)
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4. Type in Mode Name at the “WIP ID :” then press Enter key (You must use Capital Letter)
(You can see the Model Name in ID Label at the bottom Case of PC: “M/N: LMXX-XXXX”)
5. Type in Serial No at the “WIP ID :” then press Enter key (You must use Capital Letter)
(You can see the Serial No in ID Label at the bottom Case of PC: “S/N: 412KIXXXXXXXX”(13digits))
6. You can see the BIOS flash process as below
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7. After flashing is completed, you can see the “PASS” on your screen, and reboot your PC
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BIOS Setup
BIOS (Basic Input and Output System) Setup saves the system configuration in CMOS RAM, and
check the configurations during startup. Use the BIOS Setup Utility to change and save the system
environment, hardware configurations, power saving mode, etc.
· Open the BIOS Setup Utility in the following situations :
1. to change the BIOS setup

2. to replace the backup battery
3. system configuration error occurs
4. to change the boot order
5. to set/change a password
Press the power button.

When the LG logo appears on the screen, press and enter the BIOS Setup Utility.
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Using the keys

The keys used in the BIOS Setup Utility and their functions are described at the bottom.
· , + : General Help
Display the descriptions of the keys used in the setup utility.
· , : Select Item
Navigate and select items in the setup utility. The selected item becomes highlighted.
· , : Select Menu
Move to another menu.
· / , : Change Values
Change the value of a selected item.
· : Load Default Configuration

Display Setup Confirmation window. Press Enter to load default configuration.
· : Select Sub-Menu
Some items have sub-menus. Display the sub-menu for a selected item.
· : Save and Exit

Display Setup Confirmation window. Press Enter to save and exit.
· : Exit
In a sub-menu, press Esc to move to the previous window. In Main menu, click Esc to move to Exit menu.
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Main menu
· System Time
Current time. To change the value, press <+> or <−> key.
· System Date
Current date. To change the value, press <+> or <−> key.
· SATA Hard Drive

This shows the description of the drive connected to the SATA port.
To change the settings of the connected drive, click <Enter> after selecting this option.
· CD-ROM/DVD-ROM
This shows the description of the drive connected to the ODD drive port.
To change the settings of the connected drive, click <Enter> after selecting this option.
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Advanced menu
· S4 Long Run & WOL in S4 · Mute button option
This is for the menu to supply Wake on Lan. Set whether or not to support the Mute function (Fn +
You can push the “enable” when you want to use F9) during the system startup.
the Wake on Lan.
· CMP Support
Set whether or not to support for CMP.
· USB BIOS Legacy Support
This enables to use the USB devices in the MS · Use XD Capability
DOS environment.
XD Bit (Execute Disable Bit) secure function
based on hardware is decreasing exposure
· HDC Configure As against virus and attack of malignant code and
also is preventing the execute of malware and the
This configures the compatibility settings for the
spread to network or other computers.
SATA controller.
· AC Mode Fan always on · Internal Devices Configurations
Select any of Normal, Silent, and Cool for the Set whether or not to use the devices such as Auiod,
operating speed of CPU cooling fan (for AC LAN, Wireless, Card reader, Express carder, and
power). such.
· DC Mode Fan always on

Select any of Normal, Silent, and Cool for the
operating speed of CPU cooling fan (for DC
power).
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Security menu
· Supervisor Password
The password setting prevents not allowed users from using the notebook computer. The password is
not set when starting the system for the first time. When the system is turned on, any other user cannot
change the BIOS settings without entering the specified password.
· User Password
Set User Password is for setting the password lower than the one set in Set Supervisor Password. Set
User Password is active only when the supervisor password is set.
· Set Supervisor Password

Set Supervisor Password.
· Set User Password

Set User Password.
· Set All Hdd Password

Set the HDD password.
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Boot menu
· Boot Menu
Set whether or not to use Booting Device
· PXE Boot to LAN

Set whether or not to use PXE Boot to LAN
· Boot Device Priority

Select the desired device drive by using the arrow buttons and change its booting sequence by using
the [+] or [-] key.
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Info menu
· BIOS Version · L2 Cache RAM

This shows the Version of BIOS. This shows the size of L2 Cache RAM for the CPU.
· KBC Version
· L3 Cache RAM
This shows the Version of KBD firm ware.
This shows the size of L3 Cache RAM for the CPU.
· Serial Number
· Total Memory
This shows the serial number of the product.
This is for display only. This shows size of system
memory.
· Intel ME Version
There is a small and low electric Intel management
· Slot 1–2 Memory
engine (intel ME) in the lower system.
This shows the size of the memory installed in the
The lower system can perform various works during
memory slot.
dormant, processing of the boot, and running on the
system.
· SLP 2.1
The Vista OS protection device will be able to use
from LG.
· Processor Type
This shows the type of the CPU installed in the
system.
36
Exit menu
· Exit Saving Changes

Save the changes you have made and exit the utility.
· Save Change Without Exit

Save the changes you have made.
· Exit Discarding Changes

Exit the utility without saving the changes you have made.
· Load Optimal Defaults

This changes the parameters in the Setup menu to the factory default settings. When it is selected or
[F9] key is pressed, the confirmation message appears. Click [Yes] to change the settings.
· Load Custom Defaults

This returns the user-defined settings for the parameters in the Setup menu.
· Save Custom Defaults

This saves the desired values for each parameter in the Setup menu.
· Discard Changes
This returns to the factory default settings for each parameter in the Setup menu.
37
■ Backup and Restore Security Platform Data
Security Platform Backup includes all data required in case of emergency. After a hardware or storage
media failure or a Trusted Platform Module failure, Security Platform Restoration reestablishes access to
Security Platform Features for all users.
In addition you can backup and restore your Personal Secure Drive data. Data from other applications
using the Security Platform Solution (e.g. Secure e-mail) is not included in Security Platform backup.
■ Backup scope
Security Platform backup comprises the following data:
Security Platform Credentials and Settings

Backup Contents A copy of the user-specific credentials and settings which are stored on the Security
Platform.
Purpose Restoration of user-specific credentials and settings after a hardware or storage
media failure.
Otherwise users could not access Security Platform Features anymore and user
data would be lost.
Archives
• Automatically written Backup Archive ("System Backup Archive", e.g. file
SPSystemBackup.xml and folder SPSystemBackup): Set up by Security Platform
Administrator. Contains credentials and settings of all Security Platform Users (for
one or multiple Security Platform computers). Also contains computer
identification and user identification, which are used to match computers and
users during the restoration process.
• Manually written Backup Archive (e.g. SPBackupArchive.xml): Created by
Security Platform User. Contains credentials and settings of one Security Platform
User (for one Security Platform computer). Also contains computer identification
and user identification, which are used to match computer and user during the
restoration process.
Emergency Recovery
Backup Contents All Security Platform Basic User Keys, encrypted specifically for Emergency
Recovery.
Purpose Re-encryption of all Basic User Keys after a Trusted Platform Module failure. In
this case a new Security Platform has to be set up and a new owner key is
created. Emergency Recovery allows the re-encryption of Basic User Keys from
the old owner key to the new one.
Otherwise users could not access Security Platform Features anymore and user
data would be lost.
Archives
• Emergency Recovery data is included in automatically written Backup
Archives.
• Emergency Recovery Token (e.g. SPEmRecToken.xml): Created by Security
Platform Administrator. Protected with a dedicated password. Is required for a
restoration of Emergency Recovery data.
38
Personal Secure Drive

Backup Contents A copy of the PSD encrypted data and configuration settings.
Purpose Restoration of PSD encrypted data and configuration settings after a hardware
or storage media failure.
Otherwise users could not decrypt their PSD data anymore.
Notes:
• In contrast to the PSD Backup, standard hard disk backup tools produce
unencrypted backups.
• Lost PSD credentials can only be restored via Personal Secure Drive Recovery.
Archives
• PSD configuration settings are included in both automatically written Backup
Archives and manually written Backup Archives.
• PSD backup file (e.g. SpPSDBackup.fsb): A backup copy of the PSD image file
may be created during a Security Platform User's manual backup.
■ Restoration Cases
Depending on the type of emergency there are different restoration cases
Restoration Case Affected Restoration Scope
Broken hard disk or lost data Security Platform Credentials and Settings, Personal Secure
Drive
New Trusted Platform Module Emergency Recovery
New Security Platform to be initialized Emergency Recovery, Security Platform Credentials and
Settings, Personal Secure Drive
39
■ How to Backup and Restore
How to configure automatic backups ("System Software Component to use

Backup")
Administrative Task: Configure automatic backups If Security Platform is not yet initialized: Initialization Wizard
for all users (including Security Platform Credentials If Security Platform is already initialized: Settings Tool -
and Settings, Emergency Recovery and PSD Backup - Configure...
configuration settings).
How to backup ("Manual Backup") Software Component to use
User Task: Run backup manually for the current Settings Tool - Backup - Backup...
user.
How to restore Software Component to use
Administrative Task: Prepare restoration for certain Settings Tool - Backup - Restore...
users.
User Task: Run restoration manually for current
user. If restoration has been prepared for current
user, then complete the restoration.
If a manually written Backup Archive is available
and no Emergency Recovery data needs to be
restored, then a user can perform restoration
without preparation by an administrator.
■ Backup
With this page you can configure automatic Security Platform backups.
The following table gives hints on how to use this wizard page.
Wizard Page Element Explanation

Backup location: Security Platform credentials and settings will be regularly saved to a Backup
Browse... Archive.
Type in path and file name or browse for it. An automatically written Backup Archive
consisting of an XML file and a folder with the same name will be created, e.g. file
SPSystemBackup.xml and folder SPSystemBackup.
Please use the extension *.xml.
Schedule... A scheduled backup will be created.
Click here to view and modify the backup scheduling.
Please note that automatic backups are only executed if your PC is not shut down at
the scheduled time.
Please note that the user account chosen for the scheduled backup must be
member of the group "Administrators" or "Backup Operators".
40
■ Infineon Platform Security Backup
With this page you can backup and restore Security Platform credentials, Security Platform settings and
Personal Secure Drives.
If Enhanced Authentication is enabled, you can also create backups of your authentication device.
Availability of page: This page is only available on an initialized Security Platform, if one of the following
conditions is fulfilled:
•The current user has administrative rights.

•The current user is an initialized Security Platform User, and the policy Allow User Enrollment is enabled.
Buttons:
•Buttons for administrative tasks are disabled for users without administrative rights.
•Buttons are disabled, if corresponding functions are not available in a certain Security Platform state.
The following table describes all backup and restore functions.
Explanation
Click here to set up automatic Security Platform backups.
Infineon Security Platform Initialization Wizard will be started.
This feature is only available, if the current user account has administrative rights.
Click here to start a manual backup of your Security Platform Settings and credentials. If you have configured
Personal Secure Drive (PSD), you can backup your PSD too.
The Infineon Security Platform Backup Wizard will be started.
This button is disabled, if the Infineon Security Platform is disabled, not yet set up or the user is not set up.
Click here to start a manual restore of archived Security Platform Settings and credentials. If you have a backup of
your Personal Secure Drive (PSD), you can restore your PSD too.
The restore part of the Infineon Security Platform Backup Wizard will be started.
This button is disabled, if the Infineon Security Platform is disabled or not yet set up.
Click here to create a backup authentication device.
This feature is only available, if Enhanced Authentication is enabled.
41
Ch4. Symptom-to-part index
Chapter 4. Symptom-to-part index

The symptom-to-part index in this section lists symptoms and errors and their possible causes.
The most likely cause is listed first.
Note
If replacing a part (FRU) does not solve the problem, put the original part back in the computer.
Do not replace a non-defective FRU.
Power system checkout

· To verify a symptom, do the following :
1. Power off the computer.
2. Remove the battery pack.
3. Connect the AC adapter.
4. Check that power is supplied when you power on the computer.
6. Disconnect the AC adapter and install the charged battery pack.
7. Check that the battery pack supplies power when you power on the computer.
· If you suspect a power problem, see the appropriate one of the following power supply checkouts :
1. Checking the AC adapter
2. Checking the operational charging
3. Checking the battery pack
4. Checking the backup battery
· Checking the AC adapter

If the power-on indicator does not turn on, check the power cord of the AC adapter for correct continuity
and installation.
If the computer does not charge during operation, go to “Checking operational charging.”
42
To check the AC adapter, do the following :
1. Unplug the AC adapter cable from the computer. Pin Voltage (V dc)
2. Measure the output voltage at the plug of the
1 +18.05 ~ +19.95
AC adapter cable. See the following figure : 2
2 Ground
3. If the voltage is not correct, remove the power code
1
form AC adapter.
4. 10 seconds later, connect the power code, then measure the output voltage.
5. If the voltage is not correct, change the AC adapter.
43
· If the voltage is not correct, replace the AC adapter.
· If the voltage is acceptable, do the following :

1. Replace the system board.
2. If the problem persists, check the AC adapter whether it is correct product or not.
Note
Noise from the AC adapter does not always indicate a defect.
· Checking operational charging

1. To check whether the battery charges properly during operation, use a discharged battery pack or a
battery pack that has less than 50% of the total power remaining when installed in the computer.
Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery
does not turn on, replace the battery pack.
2. If the charge indicator still does not turn on, replace the system board.
Then reinstall the battery pack.
Note
Do not charge battery pack, when its temperature is below 0 or above 75 .
· Checking the battery pack

1. Open the Power Meter window by clicking Start Control Panel Power Options and then;
check the total power remains. Battery charging does not start until the power Meter shows that less
than 95% of the total power remains; under this condition the battery pack can charge to 100% of its
capacity. This protects the battery pack from being overcharged or from having a shortened life.
2. To check the status of your batter, move your cursor to the Power Meter icon in the icon tray of the
Windows taskbar and wait for a moment (but do not click), and the percentage of battery power
remaining is displayed. To get detailed information about the battery, double-click the Power Meter icon.
Note
If the battery pack becomes hot, it may not be able to charge. Remove it from the computer and
Leave it at room temperature for a while. After it cools down, reinstall and recharge it.
44
· The Characteristics of the battery pack

1. Self-discharge
The battery gradually loses its power over time without ever being used.
2. Periodic full discharge / charge
Frequent recharge of the battery pack can reduce the capacity of the battery pack. When this happens,
you can perform the full discharge / charge to improve the capacity. You should perform periodic full
discharge /charge once every 30~60 days.
You should always use the battery until its power is low; then fully charge the battery.
3. Trickle charge
If the temperature of the battery pack drops below 10 , the trickle charging begins.
The trickle charging may take 32 hours for the battery pack to be fully charged.
45
· To check the battery pack, do the following :

2. Remove the battery pack and measure the voltage between battery terminals 7(+) and 9(-).
See the following figure :
Terminal Voltage (V dc)
9 Ground(-)
1(+) 2 3 4 5 6 7 8 9(-)
+0V ~ +16.8V
1
(8-cell)
3. If the voltage is still less than 14.6Vdc after recharging, replace the battery.
4. If the voltage is more than 14.6Vdc, measure the resistance between battery terminals 7 and 9.
The resistance must be 470ohm.
5. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system
board.
Note
Charging will take at least 3 hours.
Note
Battery is an expendable supplier, so its capacity and used time can be reduced by using the computer.
46
Numeric error codes
Symptom / Error FRU or action, in sequence
0200 1.Reset the hard-disk drive.

Fixed disk failure 2.Load Setup Defaults in BIOS Setup Utility.
(The hard disk is not working) 3.Hard-disk drive.
4.System board.
0210 1.Check the keyboard if it is pressed.

Stuck Key error 2.Replace the keyboard.
0211 Run interactive tests of the keyboard and the auxiliary

Keyboard error input device.
0212 System board.

Keyboard Controller Failed
0220 Load Setup Defaults in BIOS Setup Utility.

Monitor type error - Monitor type does not
match the one specified in CMOS.
0230 1.DIMM
System RAM error - System RAM Failed at 2.System board
offset.
0231 System board

Shadow RAM error - Shadow RAM failed at
offset
0232 1. DIMM
Extended RAM error - Extended RAM Failed 2. System board
at address line
0250 Replace the backup battery and run BIOS Setup

System battery error – System battery is dead Utility
to reset the time and date.
47
0251 Replace the backup battery and run BIOS Setup

System CMOS checksum bad Utility
– System CMOS checksum is not correct. to reset the time and date.
– Default configuration used.
0252 Reset the password by running BIOS Setup Utility.

Password checksum bad – The password is
cleared.
0260 1. Replace the backup battery and run BIOS

System timer error Setup Utility to reset the time and date.
2. System board.
0271 Run BIOS Setup Utility to reset the time and date.
Check date and time settings – Date and time
error.
0280 1. Load “Setup Default” in BIOS Setup Utility.

Previous boot incomplete 2. DIMM.
- Default configuration used 3. System board.
0281: Memory Size found by POST differed Load Setup Defaults in BIOS Setup Utility.
from EISA CMOS
02B0 Set up the diskette type in BIOS Setup Utility.

Diskette drive A error
02B1 Set up the diskette type in BIOS Setup Utility.

Diskette drive B error
02B2 1. Floppy diskette drive.

Incorrect drive A type – Floppy diskette drive 2. External FDD cable.
error 3. I/O card.
02B3 1. Floppy diskette drive.

Incorrect Drive B type 2. External FDD cable.
3. I/O card.
02D0 1. Load “Setup Default” in BIOS Setup Utility.

System cache error – Cache disabled 2. System board.
(RAM cache failed and BIOS disabled)
02F4 1. Load “Setup Default” in BIOS Setup Utility.

EISA CMOS not writable 2. Replace the backup battery.
3. System board.
02F5 1. DIMM
DMA test failed 2. System board
02F6 1. DIMM
Software NMI failed 2. System board
48
02F7 1. DIMM
Fail – Safe timer NMI failed 2. System board
0611 1. Load Setup Defaults in BIOS Setup Utility.

IDE configuration changed 2. System board.

IDE configuration error 2. System board.

Com A configuration changed 2. System board.

Com A configuration error 2. System board.

Com B configuration changed 2. System board.

Com B configuration error 2. System board.

Floppy configuration changed 2. System board.

Floppy configuration error 2. System board.

Parallel port configuration changed 2. System board.
061A 1. Load Setup Defaults in BIOS Setup Utility.

Parallel port configuration error 2. System board.
49
Error message
Device address conflict. 1. Load Setup Defaults in BIOS Setup Utility.

2. Backup battery.
3. System board.
Allocation error for device. 1. Load Setup Defaults in BIOS Setup Utility.
2. Backup battery.
3. System board.
Failing bits: nnnn. 1. DIMM.

2. System board.
Invalid System Configuration Data. 1. DIMM.

2. System board.
I/O Device IRQ Conflict. 1. Load Setup Defaults in BIOS Setup Utility.
2. Backup battery.
3. System board.
Operating System not found. 1. Check that the operating system has no failure and
is installed correctly.
2. Enter BIOS Setup Utility and see whether the hard
-disk drive and the diskette drive are properly
identified.
3. Reset the hard-disk drive.
4. Reinstall the operating system.
5. Diskette drive.
6. Hard-disk drive.
7. System board.
Hibernation error. 1. Restore the system configuration to what it was

before the computer entered hibernation mode.
2. If memory size has been changed, re-create the
hibernation file.
FAN error. Fan.
Thermal sensing error. System board.
50
LCD-related symptoms
Note
Before removing or disassembling LCD, power off the computer, unplug all power cords from electrical
outlets, remove the battery pack also.
LCD screen becomes dark suddenly. Check out Battery Miser.
Nothing displayed on LCD screen. 1. Check out Battery Miser.

2. Choose Never in the Turn off Monitor item on
Power Options Properties.
3. Check the power save mode switch if it is pressed
by something.
4. Check the System is in standby or hibernation
mode.
LCD backlight not working. 1. Reconnect inverter to the board connector.

LCD too dark. 2. Replace inverter.
LCD brightness cannot be adjusted. 3. LCD Assembly.
4. System board.
LCD color cannot be adjusted. 1. Reset all LCD connectors.

LCD screen abnormal. 2. Replace LCD cable.
Characters missing pixels. 3. LCD Assembly.
LCD screen unreadable. 4. System board.
Wrong color displayed.
Horizontal or vertical lines displayed LCD Assembly.

on LCD
Power-on indicator on, and a blank\LCD LCD Assembly.

during POST. System board.
51
Indeterminate problems
· You are here because the diagnostic tests did not identify which adapter or device failed, wrong devices
are installed, a short circuit is suspected, or the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
· Verify that all attached devices are supported by the computer.
· Verify that the power supply being used at the time of the failure is operating correctly.
1. Power off the computer
2. Visually check each FRU for damage. Replace any damaged FRU.
3. Remove or disconnected all of the following devices :
a. Non-LG devices.
b. Printer, mouse, and other external devices.
c. Battery pack.
d. PC cards.
e. ODD (CD-ROM, Combo) drive or FDD drive in the Bay.
f. Hard-disk drive.
Note
Use the other memory card because it needs when operating computer.
4. Power on the computer.

5. Determine whether the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRUs one at a time.
(do not replace a non-defective FRU)
a. LCD Assembly (Check external monitor whether the same problem recurs or not).
b. Keyboard.
c. Keydeck (TouchPad and Scroll Button Assembly).
d. System board.
52
Ch5. Removing and replacing a part
Chapter 5. Removing and replacing a part (FRU)
Danger
Before removing any FRU, power off the computer, unplug all power cords from electrical
outlets, remove the battery pack, and then disconnect any interconnecting cables.
Caution
Before the computer is powered on after FRU replacement, make sure that all screws, springs,
and other small parts are in place and are not loose inside the computer. Verify metal flakes can
cause electrical short circuits.
Note
-As for the screw, every Torque 3 0.2Kgfcm(0.196Nm)
-For further information on Removing and Replacing a Part(FRU), refer to Explore view.
53
■ 1010 Battery Pack
1. Push the battery latch in the direction shown below; then slide the battery pack out of the slot.
2. Remove the Battery Pack.
54
■ 1020 HDD
※ Remove the following parts in order before replacing this part

a. Battery Pack(1010)
1. Remove the 3 screw.
2. Remove the HDD cover.
55
3. Remove the HDD.
No. FRU No. Specification Qty

1 FAB30479801 M3x3 4EA
56
5. Remove the HDD Shield.
57
■ 1030 Memory Cover

2. Remove the memory cover.
58
■ 1040 ODD

a. Battery Pack(1010) / Memory / ODD Cover(1020)

1 FAB30248901 M2.5x6.5 1EA
2. pushes separates with arrow ticket direction.
59
3. Remove the ODD.
4. Remove the 2 screw and ODD Bezel.
Bezel
1 FAB30255001 M2x3 2EA
60
■ 1050 Wi-Fi Cover

2. Remove the Wi-Fi cover.
61
■ 1060 WLAN Module

a. Battery Pack(1010), b. Wi-Fi Cover(1050)
1. Remove the 2 antenna cable and 1 screw.
Cable

1 FAB30255101 M2.5x3 1EA
2. Remove the WLAN module.
62
■ 1070 SD

1. After pressing according to the arrow, remove the SD Card.
63
■ 1080 Keyboard


1 FAB30248901 M2.5x6.5 1EA
2. Remove from the KBD KBD hook.
64
3. Remove the keyboard cable.
Cable
4. Remove the keyboard.
65
■ 1090 Keydeck

a. Battery Pack(1010), b. Keyboard (1080)
1 FAB30248901 M2.5x6.5 9EA

2. Remove the 3 cable and 3 screw.
Cable
Cable Cable

1 MS25050I048 M2.5x5 3EA
66
3. It uses JIG and it removes the keyboard deck.
4. Remove the keyboard deck.
67
■ 1100 Touch Pad

a. Battery Pack(1010), b. Keyboard(1080), c. Keydeck(1090)
1. Remove the 2 screw and cable.
Cable

1 FAB30255101 M2.5x3 2EA
2. Remove the touch pad.
68
3. Remove the touch pad cable.
69
■ 1110 Power Bottom


1 FAB30255101 M2.5x3 1EA
2. Remove the power bottom.
70
■ 1120 Sub Board

1. Remove the 1 cable and 1 screw.
Cable

1 FAB30484001 M2.5x5 1EA
2. Remove the sub board.
71
■ 1130 Mainboard

a. Battery Pack(1010), b. Keyboard(1080), c.Keydeck(1090)
1. Remove the 5 connector/cable and 2 screw.
Cable

1 FAB30484001 M2.5x5 2EA
2. Mainboard from the Bottom case and remove it.
72
3. Remove the Mainboard Case.
73
■ 1140 ODD Cable

a. Battery Pack(1010), b. Keyboard(1080), c.Keydeck(1090)

1 FAB31140401 M2x6 2EA
2. Remove the ODD Cable.
74
■ 1150 CPU/GPU Fan Assembly

a. Battery Pack(1010), b. Memory Cover(1030)
1. Remove the 1 antenna cable and 6 screw.
2. Remove the CPU/GPU Fan Assembly.
75
■ 1160 CPU

a. Battery Pack(1010), b. Memory Cover(1030), c. CPU/GPU Fan Assembly(1150)
1. It uses screwdriver and it removes the CPU.
76
■ 1170 Memory

a. Battery Pack(1010), b. Memory Cover(1030)
1. Remove the Hook.
Hook Hook
Hook Hook
2. Remove the Memory.
77
■ 1180 AC Connector

a. Battery Pack(1010), Keyboard(1080), c. Keydeck(1090)

1 FAB30484001 M2.5x5 2EA
2. Remove the AC Connector.
78
■ 1190 Speaker

a. Battery Pack(1010), b Keyboard(1080), c. Keydeck(1090), d. Mainboard(1130)
1. Remove the Speaker.
79
■ 1200 Display Module

a. Battery Pack(1010), b. Keyboard(1080), c. Keydeck(1090), d. Sub Board(1120), e. Mainboard(1130)
1. Remove the 4 Screw.

1 FAB30484001 M2.5x5 4EA
2. Remove the Display Module.
80
■ 1210 Hinge Cap

a. Battery Pack(1010), b. Keyboard(1080), c. Keydeck(1090), d. Sub Board(1120), e. Mainboard(1130)
f. Display Module(1200)
1. Uses sharp Pinset separates the both sides sticker.
2. Remove the sticker.
81

1 FAB30208501 M2x3 4EA
4. Remove the Hinge Cap.
82
■ 1220 LCD Front Case

a. Battery Pack(1010), b. Keyboard(1080), c. Keydeck(1090), d. Display Module(1200), e.HingeCap(1210)
1. Remove the 4 rubber and 4 screw .

1 FAB30484001 M2.5x5 4EA
83
2. It uses JIG and it removes the LCD Front Case.
84
■ 1230 LCD Assembly

a. Battery Pack(1010), b. Display Module(1200), c. HingeCap(1210), d. LCD Front Case(1220)

1 MS25050I048 M2.5x5 4EA
2. Remove the LCD Assembly.
85
■ 1240 LCD Panel Bracket

a. Battery Pack(1010), b. Display Module(1200), c. HingeCap(1210), d. LCD Front Case(1220),
e. LCD Assembly(1230)

1 FAB30208501 M2x3 4EA
2. Remove the LCD Panel Bracket.
86
■ 1250 LCD Cable

1. Remove the 1 cable.
Cable
2. Remove the LCD Cable.
87
■ 1260 Web Cam Module

1. Remove the Web Cam Module.
88
Ch6. Part lists
Chapter 6. Part lists REV.06

Category Loc. No. LG P/N Description Remark
NMLB01 EBR72762201 QL7 MB (HM55,UMA, PIM)WO CPU 35W
NMLB01 EBR72762211 QL7 MB (HM55,UMA, PDT)WO CPU 35W

Mainboard
NMLB01 EBR72762221 QL7 MB (N11M-GE2,SAM 512,DIS)WO CPU 35W
NMLB01 EBR72762231 QL7 MB (N11M-GE2,HYN 512,DIS)WO CPU 35W
NSUB01 EBR72762301 Power SUB-BD (with cable) USB Board (include power button)
SUB B/D
NSUB02 EBR72762311 LED BD (with cable)
NCVR01 ACQ85327101 CPU,Memory DOOR assy
Cover NCVR02 ACQ85327201 HDD DOOR assy
NCVR03 ACQ85300501 WI-FI DOOR assy
NODD01 EAZ60881801 ODD Super Multi GT32N
NODD02 ACQ85301201 ODD BEZEL ASSY(Super Multi)
ODD NODD03 MAZ63031801 ODD Bracket
NODD04 EAD61651101 ODD connection cable AX1 ODD(13P/13P,R3A)30V,FOX
NODD04 EAD61651102 ODD connection cable AX1 ODD(13P/13P,R2A)30V,ANR
NHDD01 EAZ60666002 250GB HGST
NHDD01 EAZ60841902 250GB TSDK
HDD NHDD01 EAZ60666004 500GB HGST
NHDD02 MAZ63031901 HDD Bracket ASSY
NHDD03 EAG62811401 HDD Connector
10/8 LG P/N
NKBD01 AEW73049802 KB(USA)QL7(AEQL7U00,R3A)CNY change, same
as C500
NKBD01 AEW73049801 KB(KOR)QL7(AEQL7Y00,R3A)CNY
NKBD01 AEW73049808 KB(ARAB)QL7(AEQL7Q00,R3A)CNY
Keyboard NKBD01 AEW73049807 KB(BRZL)QL7(AEQL7600,R3A)CNY
NKBD01 AEW73049806 KB(TUR)QL7(AEQL7A00,R3A)CNY
NKBD01 AEW73049805 KB(FRA)QL7(AEQL7F00,R3A)CNY
NKBD01 AEW73049804 KB(SPAN)QL7(AEQL7P00,R3A)CNY
NKBD01 AEW73049803 KB(HEBREW)QL7(AEQL7V00,R3A)CNY
NMINI01 EBM60841501 Azurewave AW-NB041H (BGN 1X1)
NMINI01 EBM60901401 ASKEY WLL6100B-D95 (BGN 1X1)

MiniCard
NMINI01 EBM60681601 Intel Centrino Advanced-N 6200(AGN, 2x2) HMWG Minicard
89
Ch6. Part lists
NMINI02 EAT61054101 BLUETOOTH2.1+EDR USB MODULE(QBT410UB-04)
MiniCard NMINI03 EAD61651304 Bluetooth Cable QL7 BT(6/6,3A)300V NEI
NMINI03 EAD61651301 Bluetooth Cable LX9 BT(6/6,1A)300V FOX
NMRY01 EAN51348905 Hynix DDR3-1066 2G
Memory NMRY01 EAN61148302 A-Data DDR3-1066 2G
NMRY01 EAN61148202 A-Data DDR3-1066 1G
NMRY01 EAN61607001 Hynix DDR3-1333MHz 4GB 3/17 add (11')
NBATT01 EAC60898301 BATT LI,916T2035F,3S2P,5.2A Simplo-SDI(Black)
Battery NBATT01 EAC60938401 BATT LI,911600005,3S2P,5.2A Celxpert-LGC (Black)
Webcam NWEBC01 EBP61281901 Camera 0.3M W/stereo Mic for Chicony
Dummy
NDSO01 MCK66558801 SD Card Dummy
Socket
NFAN01 MED62211901 QL7 THERMAL MODULE ASSY 35W GM (CCI)
NFAN01 MED62211902 QL7 THERMAL MODULE ASSY 35W GM (FCN)
NFAN01 MED62211903 QL7 THERMAL MODULE ASSY 35W GM (TWE)

Thermal
Module
NFAN01 MED62212001 QL7 THERMAL MODULE ASSY 35W PM (CCI)
NFAN01 MED62212002 QL7 THERMAL MODULE ASSY 35W PM (FCN)
NFAN01 MED62212003 QL7 THERMAL MODULE ASSY 35W PM(TWE)
NKDECK01 ABQ73501901 kdeck assy - black
NKDECK02 EBR72762321 Touchpad button B/D (with Finger B/D cable)

Keyboard
Deck
NKDECK03 EAD61651401 Touchpad Cable QL7 TP(69*6.5,12P,1A)60V HMB
NKDECK03 EAD61651402 Touchpad Cable QL7 TP(68*6.5,12P,1A)30V PTI
NBOTM01 ABQ73502001 Bottom Case assy -black
A510 common
NBOTM02 MJH62334601 DC-Jack Cable
use
Bottom
NBOTM03 MDP62246801 Bottom Rubber (2ea) - big
NBOTM04 MDP62246701 Bottom Rubber (2ea) - small
NLCD01 ABQ73502101 rear case assy - black
NLCD01 ABQ73502102 rear case assy - blue
NLCD01 ABQ73502103 rear case assy - Red
12/28 add
LCD NLCD01 ABQ73602602 rear case assy - black UV
(10')
NLCD02 ABQ73482901 front case (LG_w/ webcam)
NLCD02 ABQ73482902 front case (Xnote_w/ webcam)
NLCD03 EAJ60682802 LCD 14'' HD LGD (1366X768) LP140WH1-TLC6
90
Ch6. Part lists
NLCD03 EAJ61788601 LCD 14'' HD LGD (1366X768) LP140WH4-TLA1
NLCD03 EAJ60890202 LCD 14'' HD BOE (1366X768)
NLCD04 EAD61650801 QL7 LCD(40/40/6P,1A)200V MEC - LCD Cable & Webcam cable
NLCD04 EAD61650802 QL7 LCD(40/40/6P,1A)200V HLN - LCD Cable & Webcam cable
NLCD04 EAD61650803 QL7 LCD(40/40/6P,2A)200V FOX - LCD Cable & Webcam cable
NLCD05 AEH73596501 LCD Bracket&Hinge_Left-SZS_QL7(FBQL7010,REV3A)
NLCD05 AEH73596502 LCD Bracket&Hinge_Left-JAR_QL7(FBQL7012,REV3A)
NLCD05 AEH73596503 LCD Bracket&Hinge_Left-AJP_QL7(FBQL7014,REV3A)
LCD NLCD06 AEH73596601 LCD Bracket&Hinge_Right-SZS_QL7(FBQL7011,REV3A)
NLCD06 AEH73596602 LCD Bracket&Hinge_Right-JAR_QL7(FBQL7013,REV3A)
NLCD06 AEH73596603 LCD Bracket&Hinge_Right-AJP_QL7(FBQL7015,REV3A)
NLCD07 MCQ66470801 Front Rubber
NLCD08 MCK66539701 LCD Hinge Cap_Left (C400 black)
NLCD09 MCK66539702 LCD Hinge Cap_Right (C400 black)
NLCD10 MCR64351301 LCD Hinge Cap hole Sticker (C400 black)
NLCD11 MEZ63392101 name Label C400
NLCD11 MEZ63392103 name Label CD400
NCPU01 EAN60916607 i3-370 2.40GHz
NCPU01 EAN60916610 i3-380 2.53GHz
NCPU01 EAN60916611 i5-460 2.53GHz
NCPU01 EAN60916612 i5-560 2.66GHz
CPU NCPU01 EAN60916613 i5-580 2.66GHz 3/17 add (11')
NCPU01 EAN60916614 P6100 2.0GHz
NCPU01 EAN60916615 P6200 2.13GHz
NCPU01 EAN60916619 i5-480M (2.66 GHz) 1/6 add (11')
NPWCD01 EAD55718606 PWR CORD VA02S31161218505 US-110V,3P (90W 3PIN)
NPWCD01 EAD55718601 POWER CORD KOR 3P 1.8M(FM0I0008-018) (90W 3PIN)
NPWCD01 EAD55718603 POWER CORD(EU) 1.8M 3PBLACK FM010008-010 (90W 3PIN)
NPWCD01 EAD55718604 PWR CORD V3N5B30161218006 UK (90W 3PIN)
NPWCD01 EAD55718607 PWCRD(ISR)1.83M 3P 250V S606B30161218307 (90W 3PIN)
NPWCD01 EAD50479201 PWR CORD US 2P 1.8M 125V FA0V0005-038 (65W 2PIN)

Power code NPWCD01 EAD50476201 POWERCORD1.83M(UK,2P,BLK)FWO-I0008-006EP (65W 2PIN)
NPWCD01 EAD30750802 PWR CORD(ISR1.83,2P250V)S637B201312183DF (65W 2PIN)
NPWCD01 EAD50481701 POWERCORD1.83M(EU,2P,BLK)FW0-I0008-005EP (65W 2PIN)
NPWCD01 EAD50485502 PWR CORD LS-7H 1.8M South Africa (65W 2PIN)
NPWCD01 EAD55718614 PWR CORD LS-15 1.83M South Africa (90W 3PIN)
Plug, LP-26A Connector, LS-15 1.8M NONE 250V 10A H03VV-F

NPWCD01 EAD55718611 Brazil
0.75mm^2 x 3C BLACK. INMETRO(Brazil) NBR 14136 N
91
Ch6. Part lists
NADT01 EAY61689501 ADP 19V 4.74A 90W(100-240V)SLS0455A19QK (3Pin)
NADT01 EAY61770401 ADP 19V 4.74A 90W (3pin)
Adapter NADT01 EAY61689401 ADP 19V 3.42A 65W(100-240V)PA-1650-65GQ (2Pin)
NADT01 EAY60685801 ADP 19V 3.42A 65W(100-240V)ADP-65JH ABB (400V, 2pin)
NADT01 EAY61771501 ADP 19V 3.42A 65W(100-240V)PA-1650-68GQ (3Pin) GM Brazil
NSCR01 FAB30248901 SCREW 2.5x6.5 (bottom*10)
NSCR02 FAB30208501 SCREW 2.0*3mm (odd*2,lcd bkt*4,hinge cap*4)
SCREW NSCR03 FAB30479801 SCREW 3.0*3mm (hdd*4)
NSCR04 FAB30255101 SCREW 2.5x3mm (w/lan*1,led b/d*1
NSCR05 FAB30484001 SCREW 2.5*5mm (k/deck*3,main b/d*2,front*4,hinge*4,usb b/d*1
Window7 OS Label NT model Windows 7 Starter Logo (0.69 X

NLAB01 MEZ62370102
0.69)
NLAB02 MEZ62085802 CPU Label All model Intel Pentium Processor (2009) 320797-001
NLAB02 MEZ62580802 CPU Label All model Core i3
NLAB02 MEZ62580801 CPU Label All model Core i5
NLAB03 MEZ63332501 POP LABEL KOREA
NLAB03 MEZ63332502 POP LABEL GLOBAL
NLAB03 MEZ63332503 POP LABEL FREE-DOS

LABEL
NLAB04 MEZ62675101 ulna label
NLAB05 MEZ57758001 energy star label
NLAB06 MEZ63555701 ID Label KOREA 90W
NLAB06 MEZ63555702 ID Label GLOBAL 90W
NLAB06 MEZ63555703 ID Label GLOBAL 65W
NLAB06 MEZ63555704 ID Label MEXICO 90W
NLAB06 MEZ63555705 ID Label MEXICO 65W
NLAB07 3858BZ9833D NVIDIA GRAPHIC CHIP LABEL with CUDA('09.02~) 3/17 add (11')
92
NLCD07
NLCD07
NLCD07
NLCD07
NLCD11
NLCD02
NLCD05
NWEBC01
NLCD06
NLCD03
NLCD04
NLCD10
NLCD01
NLCD08
NLCD09
NLCD10
LCD

Webcam NWEBC01 EBP61281901 Camera 0.3M W/stereo Mic for Chicony
NLCD01 ABQ73502101 rear case assy - black
NLCD01 ABQ73502102 rear case assy - blue
NLCD01 ABQ73502103 rear case assy - Red
12/28 add
NLCD01 ABQ73602602 rear case assy - black UV
(10')
NLCD02 ABQ73482901 front case (LG_w/ webcam)
NLCD02 ABQ73482902 front case (Xnote_w/ webcam)
NLCD03 EAJ60682802 LCD 14'' HD LGD (1366X768) LP140WH1-TLC6
NLCD03 EAJ61788601 LCD 14'' HD LGD (1366X768) LP140WH4-TLA1
NLCD03 EAJ60890202 LCD 14'' HD BOE (1366X768)
NLCD04 EAD61650801 QL7 LCD(40/40/6P,1A)200V MEC - LCD Cable & Webcam cable
NLCD04 EAD61650802 QL7 LCD(40/40/6P,1A)200V HLN - LCD Cable & Webcam cable
NLCD04 EAD61650803 QL7 LCD(40/40/6P,2A)200V FOX - LCD Cable & Webcam cable
LCD
NLCD05 AEH73596501 LCD Bracket&Hinge_Left-SZS_QL7(FBQL7010,REV3A)
NLCD05 AEH73596502 LCD Bracket&Hinge_Left-JAR_QL7(FBQL7012,REV3A)
NLCD05 AEH73596503 LCD Bracket&Hinge_Left-AJP_QL7(FBQL7014,REV3A)
NLCD06 AEH73596601 LCD Bracket&Hinge_Right-SZS_QL7(FBQL7011,REV3A)
NLCD06 AEH73596602 LCD Bracket&Hinge_Right-JAR_QL7(FBQL7013,REV3A)
NLCD06 AEH73596603 LCD Bracket&Hinge_Right-AJP_QL7(FBQL7015,REV3A)
NLCD07 MCQ66470801 Front Rubber
NLCD08 MCK66539701 LCD Hinge Cap_Left (C400 black)
NLCD09 MCK66539702 LCD Hinge Cap_Right (C400 black)
NLCD10 MCR64351301 LCD Hinge Cap hole Sticker (C400 black)
NLCD11 MEZ63392101 name Label C400
NLCD11 MEZ63392103 name Label CD400

NKDECK02
NKDECK03
NSUB02
NKDECK01
NKBD01
Key deck

SUB B/D
10/8 LG P/N
NKBD01 AEW73049802 KB(USA)QL7(AEQL7U00,R3A)CNY change, same
as C500
NKBD01 AEW73049801 KB(KOR)QL7(AEQL7Y00,R3A)CNY
NKBD01 AEW73049808 KB(ARAB)QL7(AEQL7Q00,R3A)CNY

Keyboard NKBD01 AEW73049807 KB(BRZL)QL7(AEQL7600,R3A)CNY
NKBD01 AEW73049806 KB(TUR)QL7(AEQL7A00,R3A)CNY
NKBD01 AEW73049805 KB(FRA)QL7(AEQL7F00,R3A)CNY
NKBD01 AEW73049804 KB(SPAN)QL7(AEQL7P00,R3A)CNY
NKBD01 AEW73049803 KB(HEBREW)QL7(AEQL7V00,R3A)CNY
NKDECK01 ABQ73501901 kdeck assy - black
NKDECK02 EBR72762321 Touchpad button B/D (with Finger B/D cable)

Keyboard
Deck
NKDECK03 EAD61651401 Touchpad Cable QL7 TP(69*6.5,12P,1A)60V HMB
NKDECK03 EAD61651402 Touchpad Cable QL7 TP(68*6.5,12P,1A)30V PTI

NFAN01
NHDD02
NHDD03
NHDD01
NCPU01
NMRY01
NMRY01
NMINI01
NODD04
NMLB01
NSUB01
Main

NMLB01 EBR72762201 QL7 MB (HM55,UMA, PIM)WO CPU 35W
NMLB01 EBR72762211 QL7 MB (HM55,UMA, PDT)WO CPU 35W

Mainboard
NMLB01 EBR72762221 QL7 MB (N11M-GE2,SAM 512,DIS)WO CPU 35W
NMLB01 EBR72762231 QL7 MB (N11M-GE2,HYN 512,DIS)WO CPU 35W
SUB B/D
HDD NHDD01 EAZ60666004 500GB HGST
NHDD02 MAZ63031901 HDD Bracket ASSY
NHDD03 EAG62811401 HDD Connector
NMINI01 EBM60841501 Azurewave AW-NB041H (BGN 1X1)
NMINI01 EBM60901401 ASKEY WLL6100B-D95 (BGN 1X1)
NMINI01 EBM60681601 Intel Centrino Advanced-N 6200(AGN, 2x2) HMWG Minicard

MiniCard
NMINI02 EAT61054101 BLUETOOTH2.1+EDR USB MODULE(QBT410UB-04)
NMINI03 EAD61651304 Bluetooth Cable QL7 BT(6/6,3A)300V NEI
NMINI03 EAD61651301 Bluetooth Cable LX9 BT(6/6,1A)300V FOX
Memory NMRY01 EAN61148302 A-Data DDR3-1066 2G
NMRY01 EAN61148202 A-Data DDR3-1066 1G
NMRY01 EAN61607001 Hynix DDR3-1333MHz 4GB 3/17 add (11')
NFAN01 MED62211901 QL7 THERMAL MODULE ASSY 35W GM (CCI)
NFAN01 MED62211902 QL7 THERMAL MODULE ASSY 35W GM (FCN)
NFAN01 MED62211903 QL7 THERMAL MODULE ASSY 35W GM (TWE)

Thermal
Module NFAN01 MED62212001 QL7 THERMAL MODULE ASSY 35W PM (CCI)
NFAN01 MED62212002 QL7 THERMAL MODULE ASSY 35W PM (FCN)
NFAN01 MED62212003 QL7 THERMAL MODULE ASSY 35W PM(TWE)

Main

NCPU01 EAN60916607 i3-370 2.40GHz
NCPU01 EAN60916610 i3-380 2.53GHz
NCPU01 EAN60916611 i5-460 2.53GHz
NCPU01 EAN60916612 i5-560 2.66GHz
CPU NCPU01 EAN60916613 i5-580 2.66GHz 3/17 add (11')
NCPU01 EAN60916614 P6100 2.0GHz
NCPU01 EAN60916615 P6200 2.13GHz

NCVR02
NCVR01
NCVR03
NBOTM04
NDSO01
NBOTM03
NBOTM03
NBOTM01
NBOTM04
NODD03
NODD01
NBATT01 NBOTM02
NODD02
Etc.

NCVR01 ACQ85327101 CPU,Memory DOOR assy
Cover NCVR02 ACQ85327201 HDD DOOR assy
NCVR03 ACQ85300501 WI-FI DOOR assy
Battery NBATT01 EAC60938401 BATT LI,911600005,3S2P,5.2A Celxpert-LGC (Black)
Dummy
NDSO01 MCK66558801 SD Card Dummy
Socket
NBOTM01 ABQ73502001 Bottom Case assy -black
A510 common
NBOTM02 MJH62334601 DC-Jack Cable
Bottom use
NBOTM03 MDP62246801 Bottom Rubber (2ea) - big
NBOTM04 MDP62246701 Bottom Rubber (2ea) - small

Service Manual: Model: C400 Series

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REV.

Copy Rightⓒ2011 LG Electronic inc, DigitalMate Co,.Ltd.

· Numeric error codes

Ch 5. Removing and replacing a part (FRU)

Chapter 1. Service information

 Strategy for replacing parts (FRU-Field Replaceable Units)

Before replacing parts

 Strategy for replacing a hard-disk drive

1-2. Safety notices

1-3. Safety information

 Safety inspection guide

· Consider these conditions and the safety hazards they present

 Handling devices that are sensitive to electrostatic discharge

· When handling ESD-sensitive parts :

1-4. Laser compliance statement

1-5. Backup (Standby) RTC battery safety information

1-6. Read this first

· Only trained personnel certified by LG should service the computer.

The followings are not covered under warranty :

The following symptoms might indicate damage caused by non-warranted activities :

5. e-SATA / USB-combo Port

8. Optical Disk Drive

10. Power Port

11. Kensington lock

5. Multi Card Slot

Chapter 3. System information

Secondary Storage Devices

External I/O Interface

■ System Block Diagram

Fn + F1 Customizable hot keys. (Configurable through OSD settings)

Fn + F2 Customizable hot keys. (Configurable through OSD settings)

Fn + F3 Magnifying hot keys.

Fn + F9 Mute (Sound ON / Sound OFF)

Fn + F10 System Information. System summary information will be displayed.

Fn + ▲ Increases LCD brightness, which can have eight different levels.

Fn + ▼ Decreases LCD brightness, which can have eight different levels.

Fn + ◀ Turns down the volume.

Fn + ▶ Turns up the volume.

Fn + F12 Hibernates (When OSD is installed)

Fn + Scr Lk Works as Num Lk (C400 and A410, A405 series).

Fn + Delete Works as Insert (C400 and A410, A405 series).

The system status indicators show the status of the computer

2. AC Power and Battery Status Lamp

3. Hard Disk Drive Indicator Lamp

You Can update BIOS using USB Device (FDD/USB Memory)

· How to update flash Rom in Dos

1. Create ‘boot up’ flash update USB Device (FDD/USB Memory).

 BIOS Release Process and Making Bootable CD

1. LGE(Korea) will upload BIOS Image(*.iso) to GCSC(Global Cyber Service Center:http://biz.lgservice.com)

a. Insert empty disc to CD-RW Drive and start Nero “StartSmart”.

b. Select “Nero Express”.

c. Select “Disc Image or Saved Project”

d. Select File Format as "Image Files(*.iso)".

e. Open Image File(*.iso) which is sent from LGE

f. Tab Burn then burning will be started

g. Burn process completed as below, and tab “OK

 BIOS/EC Flash Process

6. You can see the BIOS flash process as below

· Open the BIOS Setup Utility in the following situations :

Strategy for replacing parts (FRU-Field Replaceable Units)

Strategy for replacing a hard-disk drive

Safety inspection guide

Handling devices that are sensitive to electrostatic discharge

BIOS Release Process and Making Bootable CD

BIOS/EC Flash Process

Using the keys

Power system checkout

Numeric error codes