LUQMAN ARIF RAHMAN HAKIM

Project manager – Support Manager – Operation Manager

PROFILE
Contact Address : Perumahan Relife Greenville
cluster flowerviller blok H11,
Phone : +62-818-591059 (Call/WA)
Email : callmetedd@gmail.com

Nationality : Indonesian
Place/Date of Birth : Jember /June 27, 1987
Gender/Marital : Male/Married
status
Religion : Moslem
Linkedin : bit.ly/linkedin-luqman

Objective:
Seeking for a creative, challenging career and growth orientated position in highly reputed industry
Personality:
Highly Self motivated, fast learner, strong analytical skill, good communication skills, good leadership,
customer satisfaction orientated, good attitude, enjoy to work in team or independently.

EDUCATION
2005 Undergraduate Program (Bachelor’s Degree)
2010  STMIK AMIKOM, Jogjakarta-Indonesia
www.amikom.ac.id
 Major : Informatics Engineering
 GPA : 3.22 (out of 4.00 scale)

Member of :
 Cisco Network Laboratory

2003 Senior High School Degree

2005  SMU Muhammadyah 3 Jogjakarta-Indonesia
 Major : Science (IPA)

LUQMAN ARIF RAHMAN HAKIM | CURICULLUM VITAE | 2021

TECHNICAL COMPETENCIES
Project Management  Project Management Methode (Waterfall, Agile)
Frameworks  Project Management Tools
 Microsoft Visio
 Microsoft Project
 Teamwork
 Issue tracking and ticketing
 Jira
 Os Ticket
 Bugzilla

Networking  Protocol Suites

Technologies  Routing concept
 Switching concept
 Firewall concept
 Network monitoring : Zabbix, Alienvault
 Hands-on experience :
 Router : Cisco 2600 series
Juniper M-Series, J-Series, MX-Series
 Switch : Cisco 2900 series
Juniper EX-Series
 Firewall : Cisco ASA
Juniper SRX-Series, ISG-Series,
Netscreen , SSG- Series, Fortigate
 Access Point : Cisco Aeronet series, Cisco Meraki
 Cloud server : Vcloud

Banking Software  E-channel Business concept

Technologies  Hands-on experience :
 Internet Banking (personal & corporate)
 Mobile Banking (IOS & Android)
 ATM Switching with NDC protocol
 Middleware (ISO 8583 and web service)
 Hard token (securemetric & velis/vasco)
 Integration with artajasa, prima, & alto network as issuer and acquirer
 Integration with merchant vendor

Office Application Microsoft Office Suite, Open Office Suite, Adobe Acrobat Suite

Design Application Adobe Photoshop, Corel Draw, Adobe XD, Balsamiq, Zeplin

Programing HTML, PHP, Vue, Javascript,

Application MySQL, Postgresql, SQL server
OS Linux, OS windows, Putty, Filezilla

Language Bahasa Native

English Passive

LUQMAN ARIF RAHMAN HAKIM | CURICULLUM VITAE | 2021

PROFESIONAL EXPERIENCE
Nov 2020 Operation Manager
Now PT Aplikanusa Lintasarta, Jakarta–Indonesia

- Build network dan server architecture

- Preparing Operational monitoring tools
- Support PCIDSS audit needs
- Documented all changes and new request
- Coordinating with delivery team
- Coordinating with support team

Nov 2019 Project Manager

May 2020 PT Jati Piranti Solusindo, Jakarta–Indonesia

- Defining schedule and man power requirement

- Defining project requirement
- Leading team of project
- Conduct SIT and UAT
- Monitoring delivery
- Regular reporting
- Defining administration need for closing project

Aug 2019 IT Support Manager

Nov 2019 PT Sarana Pactindo, Jakarta–Indonesia

- Maintaining SLA ticketing for 30 PAC’s Customer (Bank)

- Defining procedure of Apps patching
- Release official root cause of analysis document for any issue
- Conduct IT support team
- Coordination with delivery team
- Weekly review meeting
-Regularly reporting to management

Sept 2015 Project Manager

Aug 2019 PT Sarana Pactindo, Jakarta–Indonesia

- Defining schedule and man power requirement

- Defining project requirement
- Leading team of project
- Conduct SIT and UAT
- Monitoring delivery
- Regular reporting
- Defining administration need for closing project

Aug 2014 Account Manager

Feb 2015 PT Bagus Harapan Tritunggal, Jakarta–Indonesia

- Getting user requirement

- Defining Bill of Quantity
- Making Quotation

LUQMAN ARIF RAHMAN HAKIM | CURICULLUM VITAE | 2021

Mar 2012 Project Manager
Aug 2014 PT Widtech Indonesia, Jakarta–Indonesia

- Defining schedule and man power requirement

- Defining project requirement
- Leading team of project
- Coordinating with vendor and supplier
- Monitoring delivery
- Regular reporting
- Defining administration need for closing project

Jan 2011 Project manager

Mar 2012 PT Kirana Solusi Utama, Jakarta–Indonesia

- Defining schedule and man power requirement

- Defining project requirement
- Leading team of project
- Coordinating with vendor and supplier
- Monitoring delivery
- Regular reporting
- Defining administration need for closing project

Jan 2010 Network Engineer

Jan 2011 PT Kirana Solusi Utama, Jakarta–Indonesia

- Staging new device

- Config and testing
- Conduct Uwith user

Nov 2009 Engineer On Site (EOS)

Jan 2010 PT Kirana Solusi Utama, Jakarta–Indonesia

- Monitoring backbone network

Troubleshooting handling with user per call or per email basis
- Make sure the internet bandwith not bottleneck
- Follow up and rise up issue to 2nd level

LUQMAN ARIF RAHMAN HAKIM | CURICULLUM VITAE | 2021

LAST PROJECT PORTFOLIO
2020 Third Party Card Management System
Project Manager, PT Aplikasnusa Lintasarta

Credit card core system as Saas product joint with artajasa and wordline

2020 Enhancement fitur nasabah prioritas I-wealth Bank Tabungan Negara (BTN)
Project Manager, PT Jati Piranti Solusindo

Enhancement fitur daily update enabling or disabling status nasabah prioritas

2020 Enhancement fitur Settlement I-wealth Bank Tabungan Negara (BTN)

Project Manager, PT Jati Piranti Solusindo

Enhancement fitur settlement from offline transaction to online transaction

2020 Enhancement fitur reporting I-wealth Bank Tabungan Negara (BTN)

Project Manager, PT Jati Piranti Solusindo

Enhancement fitur data customer reporting and email alert for dormant customer

2020 I-Reksadana Bank Tabungan Negara (BTN)

Project Manager, PT Jati Piranti Solusindo

Implementing mobile apps for BTN customer to buy, switch dan redeem fixed income product

2019 E-Banking Bank BPD Papua

Project Manager, PT Sarana Pactindo

Implementing KASDA Cash Management System, interconnecting to collega core system, switching Aratajasa
and Prima, local merchant and PEMDA

2019 Customer on Boarding dan Lakupandai Bank Multiarta Sentosa (BANK MAS)
Project Manager, PT Sarana Pactindo

Implementing COB interconnecting with Temenos24 core system and also lakupandai interconnecting with
ARO core system and switching Aratajasa, ALTO, many merchant

2018 Mobile Banking Bank Multiarta Sentosa (BANK MAS)

Project Manager, PT Sarana Pactindo

Implementing mobile banking interconnecting with Temenos24 core system, switching Aratajasa, ALTO, MPN,
and many merchant

2018 E-Banking Bank Capital

Project Manager, PT Sarana Pactindo

Implementing Internet banking, mobile banking, corporate banking, interconnecting with Temenos24 core
system, GlobalX switching for IBFT , many merchant, and integrating with vasco hard token

2018 E-Banking and ATM switching Bank BPR Sejahtera Batam

Project Manager, PT Sarana Pactindo

Implementing Internet banking, mobile banking, corporate banking, interconnecting with in house core
system and integrating many merchant

LUQMAN ARIF RAHMAN HAKIM | CURICULLUM VITAE | 2021

 2018 ATM switching Bank Agris
Project Manager, PT Sarana Pactindo

Enhancement ATM switching for Acquirer Bank integrating with artajasa and prima network

2017 ATM Switching Bank Multiarta Sentosa (BANK MAS)

Project Manager, PT Sarana Pactindo

Implementing ATM switching issuer aqcuirer NPG ready , Reconcile apps, interconnecting with Temenos24
core system, switching Aratajasa, ALTO, MPN, many merchant

2017 E-Banking Bank Index Selindo

Project Manager, PT Sarana Pactindo

Implementing Internet banking, mobile banking, corporate banking, Home banking, interconnecting with
AS400 core system, GlobalX switching for IBFT , many merchant, and integrating with vasco hard token

2017 E-Banking Bank Ganesha

Project Manager, PT Sarana Pactindo

Implementing Internet banking, mobile banking, corporate banking, interconnecting with inhouse switching to
core system, inhouse switching for IBFT , many merchant, and integrating with securemetric hard token

2016 E-Banking Bank Woori Saudara (BWS)

Project Manager, PT Sarana Pactindo

Implementing Internet banking, mobile banking, corporate banking, interconnecting with MCI switching to
Korean core system, ITM switching for IBFT , many merchant, and integrating with vasco hard token

2015 E-Banking Bank Multiarta Sentosa (BANK MAS)

Project Manager, PT Sarana Pactindo

Implementing Internet banking, corporate banking interconnecting with Temenos24 core system, switching
Aratajasa, ALTO, MPN, many merchant, and integrating with securematric hard token

LUQMAN ARIF RAHMAN HAKIM | CURICULLUM VITAE | 2021

OTHER PROJECT PORTFOLIO
2015 WIFI outdoor GENTING OIL KASURI
Account Manager, PT Bagus Harapan Tritunggal

2014 IT Office Infrastructure LBE-SURALAYA

Account Manager, PT Bagus Harapan Tritunggal

2014 IT Office Infrastructure GENTING OIL KASURI

Account Manager, PT Bagus Harapan Tritunggal

2013 Public Wifi Indonesia KPU-USO WIFI KEMKOMINFO

Project Manager, PT Widtech Indonesia

2012 Public Wifi Indonesia KPU-USO WIFI KEMKOMINFO

Project Manager, PT Kirana Solusi Utama

2011 Campus Network Access switch KUMHAM

Project Manager, PT Kirana Solusi Utama

2011 Campus Network STKIP SURYA

Project Manager, PT Kirana Solusi Utama

2011 Data center Core switch Telin chace

Project Manager, PT Kirana Solusi Utama

2011 Data center Distribution switch Perusahaan Uang Republik Indonesia

Project Manager, PT Kirana Solusi Utama

2011 Office Network Koperasi Megah Nusantara

Project Manager, PT Kirana Solusi Utama

2011 Data Center Core switch Mazda Motor Indonesia

Network Engineer, PT Kirana Solusi Utama

2010 Content Firewall for Data center Motricity

Network Engineer, PT Kirana Solusi Utama

2010 Enterprise Networks Mazda Motor Indonesia

Network Engineer, PT Kirana Solusi Utama

2010 Firewall for Internet Gateway SMART telecom

Network Engineer, PT. Kirana Solusi Utama

2009 Engineer On Site (EOS) Jardiknas Backbone

Junior Engineer, PT. Kirana Solusi Utama

2008 Jardiknas Network Operation Center (NOC) Migration Project

On Training Job, PT. Duta Sarana Abadi Jaya

2008 Physical Acceptance Test PT.Telkom Multimedia Balikpapan and Semarang

On Training Job, PT. Duta Sarana Abadi Jaya

2008 Assist Engineer On Site (EOS) Jardiknas Backbone

On training Job, PT. Duta Sarana Abadi Jaya

LUQMAN ARIF RAHMAN HAKIM | CURICULLUM VITAE | 2021

CERTIFICATION
Cisco Networks 2014 Designing and Implementing Cisco Unified Communications on UCS

Cisco Networks 2014 Advance Collaboration Architecture Sales Specialist

Cisco Networks 2014 Cisco Sales Expert

Juniper Networks 2011 Juniper Authorized Design Specialist - Branch

Juniper Networks 2011 Juniper Networks Sales Specialist Enterprise Firewall

Juniper Networks 2011 Juniper Networks Sales Specialist Enterprise Routing

Juniper Networks 2011 Juniper Networks Sales Specialist Enterprise Switching

Juniper Networks 2010 Juniper Networks Certified Internet Specialist Security (JNCIS-SEC)

Juniper Networks 2009 Juniper Networks Certified Internet Associated Juniper OS (JNCIA-JUNOS)

SEMINAR AND TRAINING

2020 PMP Exam Preparation
 Organized by Greycampus, Jakarta-Indonesia

2018 IACSS for Dummies

 Organized by DSI, Jakarta-Indonesia

2017 1000 Startup Indonesia

 Organized by Kibar, Jakarta-Indonesia

2017 Mentoring Inspirasi Bisnis

 Organized by TDA, Jakarta -Indonesia

2016 Smart Business Map

 Organized by OIM, Jakarta-Indonesia

2014 Cisco Collaboration Revolution

 Organized by Cisco Indonesia, Batam-Indonesia

2014 Indonesia Collaboration Day – Partner Sales Update

 Organized by Cisco Indonesia, Jakarta-Indonesia

2010 JNCIP – M track Boot camp

 Organized by Juniper Network, Jakarta-Indonesia

2009 High level technical discussions

 Organized by Juniper Network, Jakarta-Indonesia

2008 Configuring Juniper Networks Router, ISG

 Organized by Telkom (Jardiknas), Bandung–Indonesia

2007 Cisco Networking Academy

 Organized by Cisco Network Laboratory
 STMIK AMIKOM, Jogjakarta–Indonesia

I declared the details stated to be true and complete

Jakarta, 2021 Luqman Arif Rahman Hakim

LUQMAN ARIF RAHMAN HAKIM | CURICULLUM VITAE | 2021