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    Rian Rahmat R IT Engineer Resume

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    herymartua0113
    The document provides a resume for Rian Rahmat Ranjani. It details their contact information, summary of skills and experience, work history in IT support roles, education, and certifications. Their experience includes system administration, helpdesk support, live streaming monitoring, and IT support roles.

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    © All Rights Reserved
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    Rian Rahmat R IT Engineer Resume

    Uploaded by

    herymartua0113
    21 views10 pages
    The document provides a resume for Rian Rahmat Ranjani. It details their contact information, summary of skills and experience, work history in IT support roles, education, and certifications. Their experience includes system administration, helpdesk support, live streaming monitoring, and IT support roles.

    Original Title

    Rian Rahmat R IT Engineer Resume (1)

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    The document provides a resume for Rian Rahmat Ranjani. It details their contact information, summary of skills and experience, work history in IT support roles, education, and certifications. Their experience includes system administration, helpdesk support, live streaming monitoring, and IT support roles.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    21 views10 pages

    Rian Rahmat R IT Engineer Resume

    Uploaded by

    herymartua0113
    The document provides a resume for Rian Rahmat Ranjani. It details their contact information, summary of skills and experience, work history in IT support roles, education, and certifications. Their experience includes system administration, helpdesk support, live streaming monitoring, and IT support roles.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 10

    RIAN RAHMAT RANJANI Mobile : +62 0895-0928-9126 E-mail : rianrahmat112996@gmail.

    com

    Address : Gang Sawo Jaya Cimanggis Depok

    SUMARRY
     fast learner, efficient at work, and also flexible in all field of work
     A dynamic individual experience in Windows and Debian GNU Linux system
    Administration
     Well-versed with installation, configuration & administrations of microsoft windows,
    Debian, Ubuntu, Zimbra Mail, Nas Synology, and CCTV
     Adept in analyzing evaluation and user requirmentz, solution and troubleshooting
    complex information system management
     Exceptional work ethic ; routinely use available time to solve organizational problem,
    ability in multi-tasking and timely completion off all assigments
     Adept in handling end users, troubleshooting and providing first level support on use of
    the device or application use in users

    SKILLS
     Interpersonal Skills
     Communication
     Strong problem-solving
     Analytical skills
     Problem Solving
     Critical thinking
     Attention to detail

    WORK EXPERIENCE
    PT Mega Manunggal Property Tbk – Jakarta
    Senior IT Support • 2022 – Present

     Installing and configuring standart operating system and standart application


     Supporting user in using IT pheriperal device
     Monitoring and maintenance computer system and network
     Troubleshooting system and network problem, diagnosa and solving hardware and
    software fault
     Replacing parts as required
     Coordination with team for problem solution
     Escalate problem to leader support
     Setting up new user's accounts and profile and dealing with password issues
     Responding ticket in system and solving problem and request base on SLA

    1|Page
    PT Cyber Network Indonesia – Jakarta
    IT Helpdesk • 2021- 2022

     Handle every customer complaint by ticket and solving problem and request base on SLA
     Monitoring customer netowrk in applicaiton the dude (Mikrotik)
     Coordinating with external teams and internal teams when customer networks
    interuption
     Create Reason for Outage (RFO) after customer network interupsion
     Create report monitoring MRTG customer

    PT Bigo Tecnology PTE.LTD – Jakarta


    Monitoring Live Streaming • 2017– 2018

     Monitoring content live streaming user in country Indonesia & Rusia


     Banned or stop live streaming content not standart comunity bigo live
     Coordinate with superiors if the live streaming is abnormal or does not comply with the
    punishment
     Create recap daily report of banned list live streaming and send to superior

    PT Matsumita Sinergi Indonesi – Jakarta


    (Based On Project in KSO Pertamina EP Energi Tanjung Tiga )
    IT Support • 2016 – 2017

     Responsible for generating maintaining operating system, supporting entire software and
    hardwarebanned or stop live streaming content not standart comunity bigo live
     Data Center and server maintenance
     Maintaining network stabilities including tecnologies, internet, and ethernet system
     Create data cabling by crimping a straight arrangement
     Create daily report send to client and superior by email

    EDUCATION
    Bachelor of Information Technology from Indraprasta University PGRI (Certified),
    DKI Jakarta
    2017–2021

    Vocational School of Computer and Network Engineering from Insan Kreatif


    (Certified),
    Cibinong Bogor
    2011–2014

    2|Page
    CERTIFICATION
     Ubuntu Server Setup by mindluster (2023)
     Zabbix Network Monitoring by mindluster (2023)
     Fttx Optical System by Comscope (2022)
     Semnasristek “Speaker” (2022)
     Cyber Security Awarenes by APJII (2021)
     Internet Resource Management by APJII (2021)

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    10 | P a g e

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