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    MohamedDIAGNE Profile

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    MohamedDIAGNE Profile

    Uploaded by

    ajaysrawat01
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    4 views3 pages

    MohamedDIAGNE Profile

    Uploaded by

    ajaysrawat01

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    of 3

    Mohamed DIAGNE

    Certified PMP® , ITIL® OSA , MCP (MCTS 70-243 , 74-409), CEH-v9, CCSA-R77, HYTERA®
    WSA

    Summary
    More than 10 years of experience applying people, process, problem-solving, and technical skills to improve
    individual, team and organizational performance. Designed, developed, implemented technical infrastructure
    projects according to the business vision and goal that comply with the updated solutions that drive
    improvement, competitive advantage and bottom-line gain.

    My forte are Project planning & Team Building, Direction & Vision, Problem solving, Customer facing,
    technology skills.

    Experience
    IT Coordinator at Teranga Gold Corporation
    January 2017 - Present
    Direct and manage IT Projects, and day-to-day Network and System teams operations.
    Manage IT Budget (CAPEX, OPEX).
    Review and strengthen IT policies and procedures.

    IT Network Supervisor at Teranga Gold Corporation


    July 2013 - December 2016 (3 years 6 months)
    Leading, coaching and mentoring network team.
    Planning, directing and coordinating the design, purchase, installation and connectivity of computer systems,
    network infrastructure and facilities to ensure operation of the organization’s IT assets across SMC, SGO,
    Dakar and Kedougou offices.
    Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion
    detection systems.
    Establish service level agreement with end users and provide ownership of problem management up to final
    resolution.
    Prepare and follow-up RFPs, scope and other documentation for projects and associated efforts.
    Perform continuous improvement of IT service desk performance.

    Site ICT at Teranga Gold Corporation


    May 2008 - June 2013 (5 years 2 months)
    Provide support to end users (first and second level support).
    In charge of deployment during IT projects.
    Core, Distribution and Access Network layer administration.

    Page 1
    Configure routing and switching technologies (VLAN, ACL, DHCP, NAT and VPN).
    Administration of Microsoft Servers (Active Directory, Exchange, SCCM, DFS, Data Base).
    Administration of telephony over IP on Asterisk and two-way radio system.
    Assure compliance to safe work practices, disaster recovery plan and backup policy.

    Customer Support at SONATEL


    June 2007 - April 2008 (11 months)
    In charge of tracking and solving internet TV/ADSL issues reported by customers and coordinate with
    internal department to escalate unsolved tickets to the appropriate resources up to final resolution.

    Student Trainee
    December 2005 - December 2005 (1 month)

    Education
    Assam Don Bosco University (India)
    Master of Business Administration (M.B.A.), Technology Management, 2015 - 2017
    Sup'Management (Senegal)
    Post Graduate Degree, Computer Networks & Information Systems Engineering, 2009 - 2010
    ISI (Senegal)
    Bachelor’s Degree, Computer Network, 2003 - 2006

    Page 2
    Mohamed DIAGNE
    Certified PMP® , ITIL® OSA , MCP (MCTS 70-243 , 74-409), CEH-v9, CCSA-R77, HYTERA®
    WSA

    Contact Mohamed on LinkedIn

    Page 3

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