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    CV-of-Md.-Naim-Hasan-Tarif

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    CV-of-Md.-Naim-Hasan-Tarif

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    2 views9 pages

    CV-of-Md.-Naim-Hasan-Tarif

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    MD.

    Naim Hasan Tarif


    Dhaka, Bangladesh
    Phone: +880 1521316137
    Email: hasantarif33@gmail.com
    LinkedIn: linkedin.com/in/naimtarif

    Professional Summary
    Personable tech support engineer with 1.5+ year experience in well-known ISP company. Skilled in delivering technical support,
    managing network operations, and maintaining enterprise-wide area networks devices (MikroTik Router, OLT,) across multi-
    platform. I possess excellent analytical and critical thinking capabilities and use them to address complex challenges and consider
    market needs. My ability to communicate well helps me be a great team player and work effectively with my clients to identify
    objectives and requirements.

    EDUCATION

    Bachelor of Science — Independent University Bangladesh April 2016 – April 2021


    Major: Computer Science and Engineering
    Minor: Anthropology

    Result: CGPA 2.55 (Out of 4)

    Higher Secondary School Certificate (HSC) — Rural Development Academy Laboratory School &
    college, Bogura February 2016 - March 2016
    Group: Science

    Result: GPA 5 (Out of 5)

    Secondary School Certificate (SSC) — Rural Development Academy Laboratory School & college,
    Bogura June 2013 - January 2016
    Group: Science

    Result: GPA 5 (Out of 5)

    EXPERIENCE

    Amber IT LTD
    A leading internet service provider (Home & SME) in Dhaka, Bangladesh.

    Assistant Support Engineer (Team Leader) June 2022- Present

     Installing. Configuring, implementing, maintaining networking devices, like Mikrotik Router, Cisco Router, Switch,
    OLT, Access point, and diagnosing problems. Meeting new cultured people.
     Work with L2 and L3 devices.
     Ensure technical support to clients according to the online ticketing system.
     Provide support to clients by answering questions and replying to emails, and following up on client's problem
     Provide Remote Desk support like any desk and TeamViewer
     Provide physical support to the client end, if need
     Configure LAN, WAN, Wireless Router, Mikrotik Home Router like TP-Link, Mesh Router, D link, etc.
     MAC Binding client router for ARP user and create secret for PPPOE user.
     Logical installation/Handover for a new client (HOME & SME) and ensure per-client bandwidth and manage their
    bandwidth.
     Corresponding with IIG (BDHUB) for latency issues, games ping high, and site access-related problems.
     Other responsibilities are provided by management from time to time

    Training

    Fullstack Web Development November 2020


    Shikhbe Shobai

    Skills:
    ● Networking: VLAN, , DHCP, Routing(Static, Dynamic & Default),
    ● Configurations: MikroTik Router, Home Router, IP phone, printer, CCTV.
    ● Operating System: Windows 7, 8, 10;
    ● Tools: Cisco Packet Tracer, VMware.
    ● Others: Basic Programming, (HTML,CSS3, BOOTSTRAP 4, PHP, MySQL)
    ● Expertise in PSD to HTML Design

    Extra-Curricular Activities:
    ● Volunteer of Robin Hood Army Bangladesh
    ● Volunteer in Rufaida Research Foundation (RRF)
    ● Member at Jukti Club
    ● Actively participated in various sports competitions.

    Reference

    MD. Shahed Siraji Mohammad Noor Nabi


    Senior Manager Support Senior Lecturer,
    Department of Computer Science and Engineering
    Amber IT LTD, (CSE),
    Independent University Bangladesh (IUB)
    Mobile: +880 1766674475
    Dhaka, Bangladesh Email: mnnabi@iub.edu.bd

    Email: shahed@amberit.com.bd

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