Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
Scribd Logo
Upload

Welcome to Scribd!

  • 44 views

    Letter SECTION 1

    Uploaded by

    bariah bidin
    The document contains two sections. Section 1 is a letter from Abdul Rahman Bin Brahim, Purchasing Manager of Jane Martin Apparel Sdn. Bhd, to Casa De Moda Wholesale Sdn. Bhd regarding expanding their previous garment order for an upcoming Hari Raya celebration due to high demand. Section 2 is a letter from Abdul Rahman Bin Brahim, Manager of Goodwin Furniture and Electrical Store Sdn Bhd to customer Harith Bin Lazim regarding complaints about products and services, apologizing and offering a refund and increased membership discount.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Letter SECTION 1

    Uploaded by

    bariah bidin
    44 views3 pages
    The document contains two sections. Section 1 is a letter from Abdul Rahman Bin Brahim, Purchasing Manager of Jane Martin Apparel Sdn. Bhd, to Casa De Moda Wholesale Sdn. Bhd regarding expanding their previous garment order for an upcoming Hari Raya celebration due to high demand. Section 2 is a letter from Abdul Rahman Bin Brahim, Manager of Goodwin Furniture and Electrical Store Sdn Bhd to customer Harith Bin Lazim regarding complaints about products and services, apologizing and offering a refund and increased membership discount.

    Original Description:

    assignment

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document contains two sections. Section 1 is a letter from Abdul Rahman Bin Brahim, Purchasing Manager of Jane Martin Apparel Sdn. Bhd, to Casa De Moda Wholesale Sdn. Bhd regarding expanding their previous garment order for an upcoming Hari Raya celebration due to high demand. Section 2 is a letter from Abdul Rahman Bin Brahim, Manager of Goodwin Furniture and Electrical Store Sdn Bhd to customer Harith Bin Lazim regarding complaints about products and services, apologizing and offering a refund and increased membership discount.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    44 views3 pages

    Letter SECTION 1

    Uploaded by

    bariah bidin
    The document contains two sections. Section 1 is a letter from Abdul Rahman Bin Brahim, Purchasing Manager of Jane Martin Apparel Sdn. Bhd, to Casa De Moda Wholesale Sdn. Bhd regarding expanding their previous garment order for an upcoming Hari Raya celebration due to high demand. Section 2 is a letter from Abdul Rahman Bin Brahim, Manager of Goodwin Furniture and Electrical Store Sdn Bhd to customer Harith Bin Lazim regarding complaints about products and services, apologizing and offering a refund and increased membership discount.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Jj221

    Section 1

    Abdul Rahman Bin Brahim,


    Purchasing Manager,
    Jane Martin Apparel Sdn. Bhd,
    88640 Kota Kinabalu,Sabah.
    014-5609559

    18/02/2022.

    Management,
    Casa De Moda Wholesale Sdn. Bhd.

    Sub ; Garments supplier for Sedondon Raya Collection.

    Dear Mr Rezza,

    The above matter are refered.

    Our company is planning to expand the collection that we purchased


    from your company before for our Hari Raya Sedondon Collection.
    Due to the high demand of sedondon clothes nowadays,especially for
    this coming Hari Raya celebration. We are planning to purchase a
    large quantities of clothes from your company.

    Hence,the company are very confident that you can provide us what
    is needed while continuing the cooperation between the companies
    over the years. We hope your company able to send us the quantity
    and further details of our orders are stated in the next attachment.

    Thank you.

    Yours Sincerely,

    ……………tt……………..
    Abdul Rahman Brahim
    Purchasing Manager Of Jane Martin Apparel Sdn.Bhd.
    Jj221

    Section 2

    Abdul Rahman Bin Brahim,


    Goodwin Furniture and Electrical Store Sdn Bhd,
    212 Lebuh Bandar Utama,
    Bandar Utama City Centre,
    47800 Petaling Jaya,
    Selangor Darul Ehsan.

    18/02/2022

    Harith Bin Lazim,


    101 Persiaran Bukit Utama,
    Bandar Utama,
    47800 Petaling jaya,
    Selangor Darul Eshan .

    Sub; Respond Of Complaints

    Dear Customer,

    Firstly, we would like to appologize for inconvenience and


    disappointment that you experienced in dealing with our store
    recently. I am responding to the complaints regarding to your
    dissatisfaction on the products and services of our store
    employees.Due to that mentioned issues, I had monitored and took
    serrious action of this matters by running a few investigation through
    interviews from intended employees.

    We are sorry for what happened to you. Through investigation and


    interviews I have made, I found that there were some misconducted
    on our side. On that condition, I will surely guarantee this kind of
    issues would not going to happened again in the future.Your
    complaint and feedback will give the opportunity to remedy any
    problem that may exist and help to improve our service futher.

    As a sign of apology and regrets from us, our company would like to
    send you a refund of Ringgit Malaysia Two Hundred of transport
    charges that you have paid before. The company was very regrets for
    this unwanted issues that happened to you.We will make sure to give
    the best service in the future.
    Jj221

    In addition to that, our store also has a policy related to this issues
    stated that, you are entitled to compensation and all that will be
    borne by our store. And since you are the loyal customer of the store,
    your membership discount will be raised from 10% to 20%. with
    good intentions so that you do not prolong this issue.

    For your concern, I am glad if you are available on stated date to


    come to see me at my office. The meeting will be on 01/03/2022 on
    the 1st floor at Abdul Rahman Brahim manager room, Goodwin
    Furniture and Electrical Store Sdn Bhd. I hereby,enclosed an
    invitation notice from us to you.

    ……………RB……………..
    Abdul Rahman Brahim,
    Manager ,
    Goodwin Furniture and Electrical Store Sdn Bhd.

    You might also like