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SOP For Handling of Deviations

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SOP for Handling of Deviations

1. OBJECTIVE

To lay down the investigation and control procedure for deviation, which can affect the quality of the
product, to enable a suitable and prompt action.

2. SCOPE:

This procedure is applicable to any deviations reported in any department at XXXX.

3. RESPONSIBILITIES

Department / Designation Responsibility


Concerned Department Executive/ To raise the deviation.
Officer/ Operator
Concern Department Head/Designee To review the description and reason for deviation.
To provide justification/ rationale for deviation.
To facilitate for investigation of Unplanned deviation and root
cause analysis.
To provide target completion date of deviation.
To perform risk assessment.
To give justification for extension of deviation if applicable.
Head - Quality Control (QC)/ To review investigation and root cause of unplanned deviation.
Designee To review impact analysis of deviation on product quality and
give approval for proposed deviation.
To classify deviation.
To review target completion date.
To evaluate risk assessment.
To review implementation status of Corrective Actions.

4. PROCEDURE:

4.1. Deviations:

4.1.1. Planned Deviation: Planned deviations are those, which are planned before it
happens or executed or which are observed as going to be occurred. These are pre-
identified and pre-approved with proper justification and covering a specified period of
time or number of batches. Example: Calibration or validation delayed due to various
reason.
4.1.2. Unplanned Deviation: The deviation, which is not, identified when they occur and
which is detected post occurrence. These deviations may be uncontrolled event in the
form of non-compliance to the designed system or procedure. This can be critical,
major or minor in nature due failure of (but not limited to) machine, personnel,
material, product quality, safety, efficacy, and regulatory compliance and appropriate
actions to correct the impact of deviation.
4.1.3. Minor Deviation: Deviation that do not have direct impact on product safety, identity,
strength, purity, quality and processes involved in the product manufacturing and
testing. Example: Dealer sample wrongly printed with price.
4.1.4. Major Deviation: Deviation that may have significant impact on product safety,
identity, strength, purity, quality and process involved in the product manufacturing
and testing. Example: Manometer reading in the sampling booth cross the action limit.
SOP for Handling of Deviations

4.1.5. Critical Deviation: Deviations has direct impact on product safety, identity, strength,
purity and quality.

4.2. Handling of Deviation:

4.2.1. Deviations shall be intimated to quality assurance department by the initiator


department immediately.
4.2.2. Officer Quality or designee shall issue the “Deviation form” with assigning a deviation
report no. as per point number 4.3.4 and log the deviation in “Deviation log”.
4.2.3. Deviations shall be initiated for as the following situations:
– Human error
– Malfunctioning of an equipment or instrument
– Deviation from any written procedure
– Change in FIFO order for Raw materials or packaging materials or finished
goods.
– Change of process steps / control limits.
4.2.4. For all other deviations, SOP for Change Control shall be followed.

4.3. Initiation of Deviation:

4.3.1. The concerned department officer/executive/chemist shall fill all the details regarding
deviations like Description of the event that caused the deviation, Reference
SOP/Document, Description of the proposed deviation and Justification for the
deviation.
4.3.2. The concerned department head/designee shall review and write the comment on
product impact analysis likely to be caused by the Deviation.
4.3.3. Quality Head/Designee shall then review the Deviation jointly with concerned
Department Head/Designee and classify the Deviation.
4.3.4.Specify the unique number of the Deviation as DN/YYYY/ZZZ
Where, DN stands for Deviation Number.
YYYY stands for Year (Like for year 2020)
ZZZ stands for Sequential Number Like, 001,002 ..... etc..

4.4. Evaluation of proposed deviation:

4.4.1. Quality Head/Designee shall evaluate the proposed deviation along with concerned
Department Head/Designee and other personnel, as may be required to analyse the
effect of deviation in their respective work area and on the product quality and safety.
4.4.2. Based on the recommendations of above evaluation, Quality Head/Designee shall
give approval / non approval for the proposed deviation.
4.4.3. In case the proposed deviation is not approved, it shall be informed to initiating
department and the deviation shall be canceled.

4.5. Risk Assessment:

4.5.1. Based on the investigation of Deviation, concerned Department Head/Designee along


with Quality Head/Designee shall review the risk assessment and update the same as
necessary.
4.5.2. Quality Head/Designee shall then approve the Risk Assessment.
4.5.3. Quality Head/Designee may initiate necessary correction action(s) and/or corrective
action(s) based on the investigation of Deviation.

4.6. Closure of Deviation:


SOP for Handling of Deviations

4.6.1. Quality Head/Designee shall review the action and close out the deviation after
obtaining satisfactory results. Deviation shall be closed within 30 working days, if not
closed within target completion date. Initiating department head shall give proper
justification for the same and time line for closing of deviation. Photocopy of the
required documents shall be attached with deviation form by initiating departments.
4.6.2. Deviation related to product shall be closed before release of the batch. Once the
Corrective action(s) shall be agreed, deviation report shall be closed.

4.7. Deviation log:

4.7.1. After approval of deviation, Quality Executive/ designee shall update After approval of
deviation, QA designee shall update “Deviation log” as per “Deviation log” with status
and maintained in Quality department.
4.7.2. Deviation log shall be maintained as per calendar year.

5. DISTRIBUTION:

5.1. This SOP (Controlled Copy) shall be distributed to following Department of the
Plant.

5.1.1. Quality.
5.1.2. Production
5.1.3. Warehouse.
5.1.4. Engineering
5.1.5. HR & Admin.

5.2. Master Copy remains with Quality Department.

6. ANNEXURES:

Annexure – I Deviation Form


Annexure – II Deviation Log

7. FORMATS:

Sr. No. Document No. Title

8. REFERENCE DOCUMENTS:

Sr. No Reference Detail


ISO 22716 – Cosmetics – Good Manufacturing Practices – Guidelines on Good
1.
Manufacturing Practices
2. ISO 9001 – Quality Management Systems – Requirements
3. MNG-PRO-004-00 SOP for Change Control

9. REVISION HISTORY:

Revision No. Effective Date Details of changes


SOP for Handling of Deviations

00 01/11/2020 New SOP

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