Course Structure - Housekeeping NC Ii Basic Competencies: 37 Hours
Course Structure - Housekeeping NC Ii Basic Competencies: 37 Hours
Course Structure - Housekeeping NC Ii Basic Competencies: 37 Hours
Basic Competencies
37 Hours
CBLM
Module Title Content Learning Outcomes Nominal
Duration
1 Participating in 1.1.1 Obtain and 1 Effective verbal and nonverbal 2 hours
workplace convey communication
communication workplace
information
2 Different modes of
communication
3 Medium of communication in
the workplace
4 Organizational policies
5 Communication procedures
and systems
6 Lines of Communication
8 Workplace etiquette
11 Participating in workplace
meetings and discussions
12 Preparing work-related
documents
18 Active-listening skills