CQI-IRCA CERTIFIED PR328:

(COURSE ID:17929)
ON SUCCESSFULLY COMPLETING THE COURSE, • Completion of secondary education.
• An understanding of report writing is desirable.
STUDENTS WILL BE ABLE TO: • The students are expected to have acquired the following prior knowledge:
a) Knowledge of the following:
Understand key elements of • The Plan, Do, Check, Act (PDCA) cycle.
Perform an audit as per
the ISO 19011:2018 and • The relationship between quality management and customer satisfaction.
the requirements of the
ISO/IEC 17021-2015 • Commonly used quality management terms and definitions and the 7 Quality Principles as given in ISO 9000.
ISO 9001:2015 Standard
Standards IAF MD 1 & MD 5 • The process approach used in quality management.
• The model of a process-based Quality Management System, the structure and content of ISO 9001.

Have knowledge of Plan an audit against a set b) Knowledge of the requirements of ISO 9001, which may be gained by completing an CQI-IRCA certified QMS
key quality issues of audit criteria Foundation Training course or equivalent.

Successfully execute a Create clear, concise and REFRESHMENTS

quality management relevant audit reports
systems audit Bureau Veritas Certification arranged course.
Refreshments and lunches are provided throughout the course. For accommodation and evening meal arrangements,
please contact your local Bureau Veritas Certification office.
Communicate the audit
findings to a client

The course uses a variety of learning methods including taught sessions,

discussions and practical exercises and roles plays to achieve its aims. The
practical exercises are based upon a contiguous case study. However, the
procedures, work instructions and data are typical and could relate to many
What to look What to
different enterprises equally. The practical exercises have been carefully designed for in Quality look for in
to focus upon issues that commonly arise during QMS audits. Management “Support”
Quality System
Management What to look Determining
COURSE VENUE Systems for in Audit time
overview “Leadership” (IAF MD5)
What to look
Our training courses are designed for delivery in a:
Audit for in
• Classroom Mode: at the training venues arranged by Bureau Veritas, or “Context of
Techniques
venues at your premises, or premises of your choice. the
• Live Virtual Mode: remotely with participants/delegates logging into a specific Organization” Auditor
There is a two-hour examination for What to look
web link created and shared by Bureau Veritas. This arrangement can be made Competence
this course. Electronic devices, for in (ISO 19011,
exclusively for your organisation’s exclusive courses. including laptops and mobile phones, “Planning for CQI-IRCA
are not permitted in the examination QMS” norms)
PRE-COURSE STUDY MATERIALS What to look Accreditation
room. Delegates will also be Process
for in
assessed on the basis of their (ISO 17021,
To enable students to achieve this prior knowledge, Bureau Veritas Certification “Operation”
progress throughout the exercises. What to look IAF MD1)
will provide pre-study material in advance. Students are required to study the
for in
material and also complete all assignments and test quizzes and come prepared ‘Performance
Delegates who successfully Role plays
to the venue. evaluation &
complete both the examination and
Improvement’
the continuous assessment will be
ADDITIONAL INFORMATION awarded a certificate of Successful Practical Exercises
Completion and will satisfy the and Feedback
The maximum number of delegates for this course is 20 and the minimum is 4. training requirements for initial
certification as an CQI-IRCA QMS
The course is certified by CQI-IRCA. Auditor.
 E-LEARNING PROGRAMS

Our e-learning courses are a flexible

training solution that allow your
employees to learn at their own pace. Our
team of industry experts have designed
some of the most specialized courses on
the market. The Bureau Veritas e-learning
system is user-led and accessible from
any place and at any time, thanks to our
24/7 online infrastructure.

BLENDED TRAINING

A blended course combines online digital

media with the traditional classroom method.
With our blended training, you will benefit from
classroom interaction with our global experts,
as well as a totally flexible online training
system, giving you scope and autonomy. This
is an attractive option if you want the personal
input of our experts and the flexibility of
e-learning.

Our digital courses and resources are a flexible, convenient

solution to your specific training needs. No matter how
geographically scattered your teams may be, our digital
options ensure that your employees receive the highest
VIRTUAL CLASSROOM COURSES
quality, consistent training. You can choose from our
comprehensive catalogue of digital training courses, or we Our Virtual Classroom is an ideal
can partner with you to create a customized digital training alternative to the traditional classroom
program suited to your particular objectives. setting for professionals who may not
have the budget or time for travel, or
prefer the convenience of attending a
course online. This is a live tutor-led
experience where the trainer and
delegates can interact with each other
and share materials as if they were all in a
room together.

A flexible, Detailed and clear Actionable insights Optimize organizational

user-led explanation on your organization’s control
digital learning of the latest industry best obligations and by ensuring your employees
experience practices, regulations and responsibilities receive relevant, consistent
requirements training

3
Bureau Veritas is a Business to Business to Society Bureau Veritas is one of the world’s leading
company, contributing to transforming the world we certification bodies. We support clients on every
live in. A world leader in testing, inspection, continent to continuously improve their management
certification and technical services, we help clients systems and organizational performance, in order to
across all industries address challenges in quality, mitigate risk, achieve compliance, increase
health & safety, environmental protection and stakeholder confidence and achieve excellence.
social responsibility.

Bureau Veritas Dubai, UAE

P.O. Box: 9110 | DUBAI
United Arab Emirates
Tel : +971 (4) 307 44 00
training.dubai@bureauveritas.com
https://www.bureauveritastraining.com/dubai/