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Elevate and Certify Your Planners, Supervisors and Maintenance Coordinators To Peak Performance Levels and Best Practices

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ABB Reliability Consulting

ABB Certification
Elevate and certify your planners, supervisors and maintenance
coordinators to peak performance levels and best practices

ABB Certification offers plants the ability to ensure that key roles in maintenance
and operations are being filled by individuals with the highest level of skills, job
knowledge and role performance. From assessment through classroom training, field
coaching and audits, ABB builds effectiveness that culminates with a certification of
achievement recognized across industries.
ABB Certification process

Results &
Assessment Classroom training In field coaching Written exam Process audits
certifications

Well-defined process with verified steps of achievement for predictable future performance.

Benefits on-one coaching and audits to identify areas of opportunity.


−− Work order management control and coherence Lastly, tests are administered to certify individuals as
− − Precise job role execution best-practice maintenance planners.
−− Successful integration of new work practices
− − Maintenance performance increase Maintenance Supervisor Certification
−− Maintenance cost reduction Supervisor training often consists of the issuance of a white
− − Documented results hard hat and the occasional seminar. ABB First-Line Supervisor
(FLS) training is an approach designed to take new or even
The Natural Team Element seasoned maintenance and operations supervisors to the
Gaining the highest efficiency in planned maintenance revolves level necessary to not only better manage their area resources
around a “Natural Team” consisting of planners, maintenance (people, processes and assets) and also become vital members
supervisors and production’s maintenance coordinators. Too of the Natural Team. Supervisors from maintenance and
often, positions in this team are not filled or are left to “find their operations learn best practices using SPLs followed by field-
own way” because of minimal training. Consistency across job supported coaching. An assessment is then given to determine
roles is marginal and “best practices” look more like accepted if the supervisor qualifies for ABB’s FLS Certification.
practices.
Maintenance Coordinator Certification
ABB’s Certification Training tilts the playing field in favor of site Maintenance Coordinators are typically the voice of Operations
management and employees by defining, training, coaching for coordinating work within the unit. ABB’s Maintenance
and verifying the success of each role. Every position in the Coordinator Certification clearly defines the role, responsibility
Natural Team receives focused training that is separate but and action of best practice coordinators. SPLs spell out the
directly linked to the critical needs of the overall Natural Team. necessary actions for coordinators and explain how they need
The certification process converts costly “break-in” work into to interact with the Natural Team. Personal field coaching
planned maintenance jobs, leading to increased routine work, helps coordinators apply new skills and prepares them for
where jobs can be executed right the first time – week in and the final testing and audits of their roles and responsibilities.
week out. Certified Maintenance Coordinators are ready to bring enhanced
maintenance cost controls and reliability improvements to their
Maintenance Planner Certification production units.
ABB’s Certification for maintenance planners covers all aspects
of the job from defining responsibilities to capturing completed
work history. The certification process uses well-constructed
classroom training, proven Single-Point Lessons (SPLs), one-
Three levels of certification each certified as stand-alone capable. ABB can meet the

USCS 1575
Gold Silver Bronze desired certification goals of the whole team or specific roles.
Audit score +80% Audit score +70% Audit score +60%
Not certified: audit score <60% Training Options:
− − By category (Planner, Maintenance or Operations Supervisor,
Build by Role or by Entire Natural Team Maintenance Coordinator)
The three unique positions of planner, maintenance supervisor − − By Natural Team (all of the above)
and maintenance coordinator are separate training programs, − − Train the Trainer
− − With multi-site continuity
− − Include re-assessments for sustainability

Site Classroom Improvement Formal


Coaching
Assessment Training Period Audit

Additional
Formal Improvement Certification
coaching based NO
Audit Period Achieved
on deficiencies

YES

Certification
YES ABB Certification
Achieved

NO Plant management review options / alternatives

ABB combines classroom training, audits, field coaching and best practices to attain certification status.

ABB Inc.
579 Executive Campus Drive
Westerville, Ohio 43082
USA
Phone: 877 234 6756
Fax: 614 818 6557
E-Mail: reliability.services@us.abb.com

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