Mckinsey 7'S Framework: The Soft Elements Are As Follows
Mckinsey 7'S Framework: The Soft Elements Are As Follows
Mckinsey 7'S Framework: The Soft Elements Are As Follows
The 7S Model specifies seven factors that are classified as "hard" and "soft"
elements. Hard elements are easily identified and influenced by management, while
soft elements are fuzzier, more intangible, and influenced by organizations. The hard
elements are as follows:
Strategy
Structure
Systems
Shared values
Skills
Style
Staff
o Shared values are the commonly accepted standards and norms within the
company that both influence and temper the behaviour of the entire staff and
management. This may be detailed in company guidelines presented to the
staff. In practice, shared values relate to the actual accepted behaviour within
the workplace.
o Staff refers to the personnel of the company, how large the workforce is,
where their motivations reside, as well as how they are trained and prepared
to accomplish the tasks set before them.
The McKinsey 7-S Model is applicable in a wide variety of situations where it's useful to
understand how the various parts of an organization work together. It can be used as a tool to
make decisions on future corporate strategy.
The framework can also be used to examine the likely effects of future changes in the
organization or to align departments and processes during a merger or acquisition. Elements
of the McKinsey Model 7s can also be used with individual teams or projects.
The strength of the Porter’s Value Chain Analysis is its approach. The Porter’s Value Chain
Analysis focuses on the systems and activities with customers as the central principle rather
than on departments and accounting expense categories. This system links systems and
activities to each other and demonstrates what effect this has on costs and profit.
Consequently, it (Value Chain Analysis) makes clear where the sources of value and loss
amounts can be found in the organization.
Porter’s Value Chain Analysis consists of several activities, namely primary activities and
support activities. Primary activities have an immediate effect on the production,
maintenance, sales and support of the products or services to be supplied. These activities
consist of the following elements:
Inbound Logistics
These are all processes that are involved in the receiving, storing, and internal distribution of
the raw materials or basic ingredients of a product or service. The relationship with the
suppliers is essential to the creation of value in this matter.
Production
These are all the activities (for example production floor or production line) that convert
inputs of products or services into semi-finished or finished products. Operational systems
are the guiding principle for the creation of value.
Outbound logistics
These are all activities that are related to delivering the products and services to the customer.
These include, for instance, storage, distribution (systems) and transport.
These are all processes related to putting the products and services in the markets including
managing and generating customer relationships. The guiding principles are setting oneself
apart from the competition and creating advantages for the customer.
Service
This includes all activities that maintain the value of the products or service to customers as
soon as a relationship has developed based on the procurement of services and products.
Support activities within the Porter’s Value Chain Analysis assist the primary activities and
they form the basis of any organization. In the figure dotted lines represent linkages between
a support activity and a primary activity. A support activity such as human resource
management for example is of importance within the primary activity operation but also
supports other activities such as service and outbound logistics.
Firm infrastructure
This concerns the support activities within the organization that enable the organization to
maintain its daily operations. Line management, administrative handling, financial
management are examples of activities that create value for the organization.
This includes the support activities in which the development of the workforce within an
organization is the key element. Examples of activities are recruiting staff, training and
coaching of staff and compensating and retaining staff.
Technology development
These activities relate to the development of the products and services of the organization,
both internally and externally. Examples are IT, technological innovations and improvements
and the development of new products based on new technologies. These activities create
value using innovation and optimization.
Procurement
These are all the support activities related to procurement to service the customer from the
organization. Examples of activities are entering into and managing relationships with
suppliers, negotiating to arrive at the best prices, making product purchase agreements with
suppliers and outsourcing agreements. Organizations use primary and support activities as
building blocks to create valuable products, services and distinctiveness.