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5S Motivation

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1/18/2014 5S motivation

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Do employees desire 5S?


► 5S Housekeeping
► Motivation
► 5S Lean Manufacturing
As a matter of preference, most employees desire to work in a fresh, clean and well- Next 5S article:
functioning workplace. Benefits of a housekeeping programme

A cluttered and filthy work area undoubtedly mirror the kind of attitude and mindset the All WCM's free 5S resources
workers, as well as the managers, have in giving importance to their jobs.

On the other hand, a clean and tidy environment reflects how the employees (and supervisors) Newsletter
care about their jobs and work hard with due concern and consideration. Therefore, these Sign up for the WCM Newsletter

people are more inclined to do their jobs better and are more productive compared to those
who work in a messy and disorganized work areas. E-mail

Submit

OSKAR OLOFSSON
I am a Swedish-based
Lean consultant, and the
owner of the World-Class-
Manufacturing.com web
site.

However, there are companies who refuse to acknowledge their part in keeping the workplace
more people-friendly and instead put the blame on the perceived laziness of employees when
it comes to housekeeping.

Well, I have gathered different views on housekeeping based on my experience as a 5S System


coach.

Whenever I conduct 5S System trainings, I meet employees from all kinds of businesses. I
would always pose a rhetorical question: "What would change if your workplace would be clean
and in good order?"

The answers vary but what surprised me is that everyone shares a common desire: to have a
clean and orderly work atmosphere.

It would save a lot of time, a staff commented.

I would be less irritated at work, said one.

According to another staff: I think we would be prouder about our workplace.

These are some typical comments coming from ordinary employees - and to my mind, it is
clear that almost everyone wants the work facilities to be in good tip-top shape.

http://world-class-manufacturing.com/5S/motivation.html 1/2
1/18/2014 5S motivation

Messy workplaces and employees who want order


One explanation to this contradiction is: it is acceptable for most people to take care of their
own trash, but few people like to take care of somebody else's waste.

A shift worker would certainly not be pleased if, one day, he would find his workplace dirty and
all messed up. The first time it happens, he might clean it up. The second time, probably he'll
ignore the mess and clean it up again anyway-but the next time he will not be that generous to
lift a finger. Soon he will stop playing hero and say: It seems like no one else cares about this
place, so why should I?

This means that the overall level of "housekeeping consciousness" will gradually deteriorate. If
we do nothing, we will end up in a situation where the least interested employee will implicitly
impose a poor sense of housekeeping standard for everybody else.

The way I see it, a cluttered and dirty workplace is not a worker's choice; it is a result of a bad
system where a few lazy people can tear down the very fabric of industry convenience and
labor satisfaction for all the rest.

This is, of course, unacceptable.

The more disorganized and unkempt the company is, the more reason why we need discipline,
policies, rules and systems to maintain consistent standards of quality and safety free from
wastes, errors, defects and accidents.

With these scenarios, this is where the "5S" approach can be implemented and put into
system.

By Oskar Olofsson

Next article: Benefits of a housekeeping programme

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