The document outlines hardware recommendations for workstations, tablets, and laptops for different roles in a medical office including front office staff, nurses, and physicians. It also provides server and peripheral device requirements for hosting eClinicalWorks electronic health record software.
For workstations, Intel P4 or dual-core processors with 1GB or more of RAM are recommended. Tablets and laptops should have Intel Pentium M processors with 1GB or more of RAM. Specific models of printers, scanners, routers, access points, and card scanners are also listed.
For 10-25 providers, the minimum is a dual quad-core server with 32GB RAM and RAID1 configured drives running VMware ESX. For virtual servers, specifications are provided for application, test, FTP, interface, database, and read servers.
1. Workstation for each Front office Staff 2. Workstation or Tablet PC for each nurse 3.
urse 3. Workstation, laptop, or Tablet PC for each physician
WORKSTATIONS
Processor Intel P4 (2.6 GHz), Intel Dual-Core (1.6GHz) or higher configuration Memory 1GB 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 100MB Note: Billing computers may require a separate modem and separate dedicated analog phone line based on the clearinghouse OR direct claim submissions to payors. No VOIP or DSL Lines. No splitter or filter.
TABLETS/LAPTOPS
Processor Intel Pentium M with Centrino Mobile Tech 1.0 GHz Memory 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Tablet Edition 2005 SP3/Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (3/64-Bit), Professional (32/64-Bit) Network 802.11 G or N Wireless
PERIPHERALS
Printers Laser Printer must support PCL5 or higher (All-in-one devices CANNOT be used as a scanner but can be used as printing devices ONLY) Scanner Twain v1.2 Compatible drivers required. Recommended Model(s): Fujitsu fi-6130C or fi-6230C, Panasonic KVS10xxx Router Secure encrypted connectivity for communication between facilities is required --- Recommended models: Linksys RV042, Linksys RV082, SonicWALL TZ190, SonicWALL TZ210, Cisco ASA 5505 Access Point 802.11G Compatible or higher. Recommended Model(s): Cisco Aironet, SonicWALL TZ190 Card Scanner MedicScan OCR supported. (OCR works for some Driver's license not for insurance cards) Please check website for details http://store.card-reader.com/t-eclinicalworks.aspx Analog Modems Mainpine IQ Express (PCI-E slot required) Network Backbone Switched Network backbone must support 100 Mbps or Higher
Last update 07-01-2010
Office Work Station Hardware Requirements
1. Workstation for each Front office Staff 2. Workstation or Tablet PC for each nurse 3. Workstation, laptop, or Tablet PC for each physician WORKSTATIONS Processor Intel P4 (2.6 GHz), Intel Dual-Core (1.6GHz) or higher configuration Memory 1 GB 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 100MB NOTE: Billing computers may require a separate modem and separate dedicated analog phone line based on the clearinghouse OR direct claim submissions to payors. No VOIP or DSL lines. No splitter or filter.
TABLETS/LAPTOPS Processor Intel Pentium M with Centrino Mobile Tech 1.0 GHz Memory 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Tablet Edition 2005 SP3/Windows XP Pro SP3 / VISTA Business, Enterprise, Ultimate, Windows 7 Ent, Ultimate, Professional 32/64-Bit only Network 802.11 G or N Wireless
PERIPHERALS Printers Laser Printer must support PCL5 or higher (All-in-one devices CANNOT be used as a scanner but can be used as printing devices ONLY) Scanner Twain v1.2 Compatible drivers required. Recommended Model(s): Fujitsu fi-6130C or fi-6230C, Panasonic KVS10xxx Router Secure encrypted connectivity for communication between facilities is required --- Recommended models: Linksys RV042, Linksys RV082, SonicWALL TZ190, SonicWALL TZ210, Cisco ASA 5505 Access Point 802.11G Compatible or higher. Recommended Model(s): Cisco Aironet, SonicWALL TZ190 Card Scanner MedicScan OCR supported. (OCR works for some Driver's license not for insurance cards) Please check website for details http://store.card-reader.com/t-eclinicalworks.aspx Analog Modems Mainpine IQ Express (PCI-E slot required) Network Backbone Switched Network backbone must support 100 Mbps or Higher
SERVER REQUIREMENTS Application # of Servers # of Processors CPU Memory Disk Space OS 1 Combined with APP, DB, FTP, RPT 1 Quad Core 1.6Ghz 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) 1 Data: 30GB / 60 GB Server(s) for eClinicalWorks software should not play any other role such as Active Directory, RAS, and/or Terminal server Clients with multiple tenant architectures will require an eCW Technical Architect to specify hardware requirements An SSL Security certificate for FTP and APP is required if using the eClinicalWorks SSL client
FAX SERVER REQUIREMENTS Analog Fax 1 Port 1 2 1 2.6GHz 1GB 10GB Microsoft Windows XP Pro SP3 (32 / 64-Bit only), MS Windows Foundation 2008 Analog Fax requirements (above) are only applicable to standard 1 Port Mainpine IQ Express --- PCI-E slot required Analog Fax 2 / 4 Port 1 2 1 2.6GHz 4GB 10GB Microsoft Windows Server 2003 2008 32 / 64-Bit (Standard / Enterprise) MS Windows Foundation 2008 Analog Fax requirements (above) are only applicable to standard 2 / 4 Port Mainpine IQ Express --- PCI-E slot required Fax servers require a separate modem and separate dedicated analog or digital phone line based on the solution type. No VOIP or DSL lines. No splitter or filter. Analog Fax Server software is not supported on any version of Windows Vista.
Digital Fax High performance: Cantata Brooktrout TR1034 / Aculab (Requires: Microsoft Windows 2003 Server 32-Bit) Refer to Digital Fax Server Requirements
NOTES 1 Requires a separate physical drive (RAID strongly recommended for the backups and logs) 2 Min of (1) server required. The number of fax servers will depend on the type of Fax Solution (Analog or Digital) 3 Database/EBO/Read average 3GB each per FTE over 3 Years. FTP Average 8GB - 10GB per FTE over 3 Years. OS drives should always be on separately configured RAID 1 sets. For the best performance the DATA drive should be on a RAID 10 partition NOTE: eClinicalWorks server can be a virtual machine if desired. Physical hardware for application server is not required Contact Sales for virtual configuration of a single server eClinicalWorks deployment Last update 07-01-2010 1-2 Providers / 4-8 Users Physical Hardware Requirements
1. Workstation for each Front office Staff 2. Workstation or Tablet PC for each nurse 3. Workstation, laptop, or Tablet PC for each physician WORKSTATIONS Processor Intel P4 (2.6 GHz), Intel Dual-Core (1.6GHz) or higher configuration Memory 1 GB 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32-/64), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 100MB NOTE: Billing computers may require a separate modem and separate dedicated analog phone line based on the clearinghouse OR direct claim submissions to payors. No VOIP or DSL lines. No splitter or filter.
TABLETS/LAPTOPS Processor Intel Pentium M with Centrino Mobile Tech 1.0 GHz Memory 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Tablet Edition 2005 SP3/Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 802.11 G or N Wireless
PERIPHERALS Printers Laser Printer must support PCL5 or higher (All-in-one devices CANNOT be used as a scanner but can be used as printing devices ONLY) Scanner Twain v1.2 Compatible drivers required. Recommended Model(s): Fujitsu fi-6130C or fi-6230C, Panasonic KVS10xxx Router Secure encrypted connectivity for communication between facilities is required --- Recommended models: Linksys RV042, Linksys RV082, SonicWALL TZ190, SonicWALL TZ210, Cisco ASA 5505 Access Point 802.11G Compatible or higher. Recommended Model(s): Cisco Aironet, SonicWALL TZ190 Card Scanner MedicScan OCR supported. (OCR works for some Driver's license not for insurance cards) Please check website for details http://store.card-reader.com/t-eclinicalworks.aspx Analog Modems Mainpine IQ Express (PCI-E slot required) Network Backbone Switched Network backbone must support 100 Mbps or Higher
SERVER REQUIREMENTS
# of Servers # of Processors CPU Memory Disk Space OS Application 1 Combined with APP, DB, FTP, RPT 1 Quad Core 1.6Ghz 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) 1 Data: 30GB / 60 GB Server(s) for eClinicalWorks software should not play any other role such as Active Directory, RAS, and/or Terminal server Clients with multiple tenant architectures will require an eCW Technical Architect to specify hardware requirements An SSL Security certificate is required for FTP and APP if using the eClinicalWorks SSL client
FAX SERVER REQUIREMENTS Analog Fax 1 Port 1 2 1 2.6GHz 1GB 10GB Microsoft Windows XP Pro SP3 (32/ 64 - Bit only) MS Windows Foundation 2008 Analog Fax requirements (above) are only applicable to standard 1 Port Mainpine IQ Express --- PCI-E slot required Analog Fax 2 / 4 Port 1 2 1 2.6GHz 4GB 10GB Microsoft Windows Server 2003 2008 32 / 64-Bit (Standard / Enterprise) MS Windows Foundation 2008 Analog Fax requirements (above) are only applicable to standard 2 / 4 Port Mainpine IQ Express --- PCI-E slot required Fax servers require a separate modem and separate dedicated analog or digital phone line based on the solution type. No VOIP or DSL lines. No splitter or filter. Analog Fax Server software is not supported on any version of Windows VISTA.
Digital Fax High performance: Cantata Brooktrout TR1034 / Aculab (Requires: Microsoft Windows 2003 Server 32-Bit) Refer to Digital Fax Server Requirements
NOTES 1 Requires a separate physical drive (RAID strongly recommended for the backups and logs) 2 Min of (1) server required. The number of fax servers will depend on the type of Fax Solution (Analog or Digital) 3 Database/EBO/Read average 3GB each per FTE over 3 Years. FTP Average 8GB - 10GB per FTE over 3 Years. OS drives should always be on separately configured RAID 1 sets. For the best performance the DATA drive should be on a RAID 10 partition NOTE: eClinicalWorks server can be a virtual machine if desired. Physical hardware for application server is not required Contact Sales for virtual configuration of a single server eClinicalWorks deployment Last update 07-01-2010 3-9 Providers / 12-36 Users Physical Hardware Requirements
1. Workstation for each Front office Staff 2. Workstation or Tablet PC for each nurse 3. Workstation, laptop, or Tablet PC for each physician
WORKSTATIONS Processor Intel P4 (2.6 GHz), Intel Dual-Core (1.6GHz) or higher configuration Memory 1GB 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 100MB NOTE: Billing computers may require a separate modem and separate dedicated analog phone line based on the clearinghouse OR direct claim submissions to payors. No VOIP or DSL lines. No splitter or filter.
TABLETS/LAPTOPS Processor Intel Pentium M with Centrino Mobile Tech 1.0 GHz Memory 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Tablet Edition 2005 SP3/Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 802.11 G or N Wireless
PERIPHERALS Printers Laser Printer must support PCL5 or higher (All-in-one devices CANNOT be used as a scanner but can be used as printing devices ONLY) Scanner Twain v1.2 Compatible drivers required. Recommended Model(s): Fujitsu fi-6130C or fi-6230C, Panasonic KVS10xxx Router Secure encrypted connectivity for communication between facilities is required --- Recommended models: Linksys RV042, Linksys RV082, SonicWALL TZ190, SonicWALL TZ210, Cisco ASA 5505 Access Point 802.11G Compatible or higher. Recommended Model(s): Cisco Aironet, SonicWALL TZ190 Card Scanner MedicScan OCR supported. (OCR works for some Driver's license not for insurance cards) Please check website for details http://store.card-reader.com/t-eclinicalworks.aspx Analog Modems Mainpine IQ Express (PCI-E slot required) Network Backbone Switched Network backbone must support 100 Mbps or Higher
SERVER REQUIREMENTS
# of Servers # of Processors CPU Memory Disk Space OS Application 1 Server Combined with FTP 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 30GB / 60GB FTP F Drive: 120GB Database 1 1 Quad Core 1.6Ghz 16GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit), RedHat Ent 4.5, Debian 5 (64-Bit) Data: 1 and 3
Reads/Replica 1 1 Quad Core 1.6Ghz 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit), RedHat Ent 4.5, Debian 5 (64-Bit) Data: 3
Server(s) for eClinicalWorks software should not play any other role such as Active Directory, RAS, and/or Terminal server Clients with multiple tenant architectures will require an eCW Technical Architect to specify hardware requirements An SSL Security certificate is required for FTP and APP if using the eClinicalWorks SSL client
FAX SERVER REQUIREMENTS Analog Fax 1 Port 1 2 1 2.6GHz 1GB 10GB Microsoft Windows XP Pro SP3 (32/64-Bit only) MS Windows Foundation 2008 Analog Fax requirements (above) are only applicable to standard 1 Port Mainpine IQ Express --- PCI-E slot required Fax servers require a separate modem and separate dedicated analog or digital phone line based on the solution type. No VOIP or DSL lines. No splitter or filter. Analog Fax Server software is not supported on any version of Windows VISTA.
Analog Fax 2 / 4 Port
1 2
1 2.6GHz 4GB 10GB Microsoft Windows Server 2003 - 2008 32 / 64-Bit (Standard / Enterprise) MS Windows Foundation 2008 Analog Fax requirements (above) are only applicable to standard 1 Port Mainpine IQ Express --- PCI-E slot required
Digital Fax High Performance: Cantata Brooktrout TR1034 / Aculab (Requires: Microsoft Windows 2003 Server 32-Bit) Refer to Digital Fax Server Requirements
NOTES 1 Requires
a separate physical drive (RAID strongly recommended for backups and logs) 2 Min of (1) server required. The number of fax servers will depend on the type Fax Solution (Analog or Digital) 3 Database/EBO/Read average 3GB each per FTE over 3 Years. FTP Average 8GB 10GB per FTE over 3 Years. OS drives should always be on separately configured RAID 1 sets. For the best performance the DATA drive should be on a RAID 10 partition
1. Workstation for each Front office staff member 2. Workstation or Tablet PC for each nurse 3. Workstation, laptop, or Tablet PC for each physician WORKSTATIONS Processor Intel P4 (2.6 GHz), Intel Dual-Core (1.6GHz) or higher configuration Memory 1GB 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 100MB NOTE: Billing computers may require a separate modem and separate dedicated analog phone line based on the clearinghouse OR direct claim submissions to payors. No VOIP or DSL Lines. No splitter or filter.
TABLETS/LAPTOPS Processor Intel Pentium M with Centrino Mobile Tech 1.0 GHz Memory 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Tablet Edition 2005 SP3/Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 802.11 G or N Wireless
PERIPHERALS Printers Laser Printer must support PCL5 or higher (All-in-one devices CANNOT be used as a scanner but can be used as printing devices ONLY) Scanner Twain v1.2 Compatible drivers required. Recommended Model(s): Fujitsu fi-6130C or fi-6230C, Panasonic KVS10xxx Router Secure encrypted connectivity for communication between facilities is required --- Recommended models: Linksys RV042, Linksys RV082, SonicWALL TZ190, SonicWALL TZ210, Cisco ASA 5505 Access Point 802.11G Compatible or higher. Recommended Model(s): Cisco Aironet, SonicWALL TZ190 Card Scanner MedicScan OCR supported. (OCR works for some Driver's license not for insurance cards) Please check website for details http://store.card-reader.com/t-eclinicalworks.aspx Analog Modems Mainpine IQ Express (PCI-E slot required) Network Backbone Switched Network backbone must support 100 Mbps or Higher
SERVER REQUIREMENTS
# of Servers # of Processors CPU Memory Disk Space OS
2 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40 GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Application Data: 30GB / 60GB Test 1 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 120GB Database 2 1 2 Quad Core 1.6Ghz 16GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit), RedHat Ent 4.5, Debian 5 (64-Bit) Data: 2 and 3
FTP 1 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 4
Interface 1 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 120GB Reads/Replica 1 2 Quad Core 1.6Ghz 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit), RedHat Ent 4.5, Debian 5 (64-Bit) Data: 4
Server(s) for eClinicalWorks software should not play any other role such as Active Directory, RAS, and/or Terminal server Clients with multiple tenant architectures will require an eCW Technical Architect to specify hardware requirements An SSL Security certificate is required for FTP and APP if using the eClinicalWorks SSL client
FAX SERVER REQUIREMENTS Analog Fax 1 Port 1 3 1 2.6GHz 1GB 10GB Microsoft Windows XP Pro SP3 (32/64-Bit only) Analog Fax requirements (above) are only applicable to standard 1 Port Mainpine IQ Express --- PCI-E slot required
Analog Fax 2 / 4 Port 1 3 1 2.6GHZ 4GB 10GB Microsoft Windows Server 2003 - 2008 32/64-Bit (Standard / Enterprise) Analog Fax requirements (above) are only applicable to standard 2 / 4 Port Mainpine IQ Express --- PCI-E slot required Fax servers require a separate dedicated analog or digital phone line based on the solution type. No VOIP or DSL lines. No splitter or filter. Analog Fax Server software is not supported on any version of Windows VISTA.
Digital Fax High performance: Cantata Brooktrout TR1034 / Aculab (Requires Microsoft Windows 2003 Server 32-Bit) Refer to Digital Fax Server Requirements NOTES 1 Two (2) Node OS clustering 2 Requires a separate physical drive (RAID strongly recommended for the backups and logs) 3 Min of (1) server required. The number of fax servers will depend on the type Fax Solution (Analog or Digital) 4 Database/EBO/Read average 3GB each per FTE over 3 Years. FTP Average 8GB 10GB per FTE over 3 Years. OS drives should always be on separately configured RAID 1 sets. For the best performance the DATA drive should be on a RAID 10 partition Last update 07-01-2010 26-50 Providers / 101-200 Users Physical Hardware Requirements
1. Workstation for each Front Officer staff 2. Workstation or Tablet PC for each nurse 3. Workstation, laptop, or Tablet PC for each physician
WORKSTATIONS Processor Intel P4 (2.6 GHz), Intel Dual-Core (1.6GHz) higher configuration Memory 1GB 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 100MB NOTE: Billing computers may require a separate modem and separate dedicated analog phone line based on your clearing house OR direct claim submissions to payers. No VOIP or DSL lines. No splitter or filter.
TABLETS/LAPTOPS Processor Intel Pentium M with Centrino Mobile Tech 1.0 GHz Memory 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (3/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 802.11 G or N Wireless
PERIPHERALS Printers Laser Printer must support PCL5 or higher (All-in-one devices CANNOT be used as a scanner, but, can be used as printing devices ONLY) Scanner Twain v1.2 Compatible drivers required. Recommended Model(s): Fujitsu fi-6130C or fi-6230C, Panasonic KVS10xxx Router Secure encrypted connectivity for communication between facilities is required --- Recommended models: Linksys RV042, Linksys RV082, SonicWALL TZ190, SonicWALL TZ210, Cisco ASA 5505 Access Point 802.11G Compatible or higher. Recommended Model(s): Cisco Aironet, SonicWALL TZ190 Card Scanner MedicScan OCR supported. (OCR works for some Driver's license not for insurance cards) Please check website for details http://store.card-reader.com/t-eclinicalworks.aspx Analog Modems Mainpine IQ Express (PCI-E slot required) Network Backbone Switched Network backbone must support 100 Mbps or Higher
SERVER REQUIREMENTS # of Servers # of Processors CPU Memory Disk Space OS Application 1
3+ 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 30GB / 60GB Test 1 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 120GB Database 2 2 2 Quad Core 1.6Ghz 32GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit), RedHat Ent 4.5, Debian 5 (64-Bit) Data: 4 and 5
FTP 2 2 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 4
Interface 1 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 120GB Reads/Replica 1 2 Quad Core 1.6Ghz 16GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit), RedHat Ent 4.5, Debian 5 (64-Bit) Data: 4
Server(s) for eClinicalWorks software should not play any other role such as Active Directory, RAS, and/or Terminal server Clients with multiple tenant architectures will require an eCW Technical Architect to specify hardware requirements An SSL Security certificate is required for FTP and APP if using the eClinicalWorks SSL client
FAX SERVER REQUIREMENTS Analog Fax 1 Port 1 3 1 2.6GHz 1GB 10GB Microsoft Windows XP Pro SP3 (32/64-Bit only) MS Windows Foundation 2008 Analog fax requirements (above) are only applicable to standard 1 Port Mainpine IQ Express --- PCI-E slot required
Analog Fax 1 3 1 2.6GHz 4GB 10GB Microsoft Windows 2003 - 2008 32/64-Bit (Standard / Enterprise) MS Windows Foundation 2008 2 / 4 Port Analog fax requirements (above) are only applicable to standard 2 / 4 Port Mainpine IQ Express --- PCI-E slot required Fax servers require a separate modem and separate dedicated analog or digital phone line based on the solution type. No VOIP or DSL lines. No splitter of filter. Analog fax server software is not supported on any version of Windows VISTA.
Digital Fax Plah erformance: CanLaLa 8rookLrouL 181034 / Aculab (8equlres MlcrosofL Wlndows 2003 Server 32-blL) 8efer Lo ulalLal lax 8equlremenLs
NOTES 1 Add One Application server for every additional 100-150 Users. Hardware Load Balancer Required for 3 or more application servers 2 (2) Node OS Clustering 3 Min of (1) server required. The number of fax servers will depend on the type Fax Solution 4 Database/EBO/Read average 3GB each per FTE over 3 Years. FTP Average 8GB - 10GB per FTE over 3 Years. 5 Requires a separate physical drive (RAID strongly recommended for the backups and logs) OS drives should always be on separately configured RAID 1 sets. For the best performance the DATA drive should be on a RAID 10 partition Last update 07-01-2010
Brooktrout TR1034 Card : $ 14,000 (if purchased through eCW); $17,000 is the list price eCW offers Aculab that will work with eClinicalWorks. Please indicate the quantity that you need for the following device(s).
Product Number Description Unit Price Quantity ACS5740 Prosody X PCIe DSP card with one rich media DSP & one T1 $10,060 ACS5730 Prosody X PCIe 1 rich media DSP, 2 E1/T1 trunks $11,005 ACS5710 Prosody X PCIe 2 rich media DSP, 2 E1/T1 trunks $13,806 ACS5700 Prosody X PCIe 2 rich media DSPs and 4 T1s $15,676 ACS2610 Prosody X PCI 4 rich media DSPs and 8 T1s $24,478
For simplicity, parts listed are intended for ISDN (most common) installations. CAS/SS7 signaling require cards with PMXC module and are marginally more expensive. If CAS/SS7 signaling is required please request the information. There may, in the future, be a requirement for cards in IP only environments with no T1 interface. Those are available, but not listed here, again for simplicity. Please request quote if IP-only requirement occurs.
Terms and Conditions: 100% of payment due upfront for order to be placed Delivery: FOB Milton Keyneys, UK Price quoted excludes shipping, taxes and duties Brooktrout or Aculab standard terms and conditions of sale apply. 2. Install & Config. of Fax Server with the digital card $1000 per day (minimum 3 days required) Total $3000 3. Install & Config. for Individual practice 2 hours of Install Time for updating setup and providing configuration file for Digital setup
! Page 2 of 3! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Network Architecture if hosted by client ! Page 3 of 3! ! ! ! eClinicalWorks offers digital faxing solutions accessible directly from the eCW EMR/PM solution
DIGITAL FAX SERVER REQUIREMENTS
Option 1: Practice to host the digital fax solution
Hardware Requirements Component Specifications / Models Estimated Cost T1 Line E1 ISDN PRI/ ISDN BRI/T1 ISDN PRI only/E1 R2/ T1 Robbed-Bit $300-400/Month Fax Server OS: Windows 2003 SP2 (32 Bit) CPU: Dual processor - dual core - good cache (8GB) RAM: 4 GB memory Disk : RAID 5 - 140GB $5000-6000 Digital Fax Board TR 1034 $17000 List Price
Software Requirements Drivers for TR1034 fax board. 5.0.2 Tomcat 6.0.13 JDK6 MY SQL 5.1 Classic FaxServer(Fax Man) War file of WebFax
eClinicalWorks charges a onetime configuration fee of $3000
Option 2: eClinicalWorks to host the digital fax solution
eClinicalWorks charges a onetime fee of $750 for configuration; $0.08 per fax; and actual charges for usage time for long distance calls.
Last update 07-01-2010
OPTIONAL COMPONENT PHYSICAL SERVER HARDWARE REQUIREMENTS
PRODUCT NO. OF USERS NO. OF SERVERS NO. OF PROCESSORS CPU MEMORY DISK OS eBO 1 10 1 1 Quad Core 1.6GHz 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-bit) Data: 80GB 10 20 1 eBO App 1 eBO DB 1 Quad Core 1.6GHz 20GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-bit) Data: **** 20+ An eClinicalWorks Technical Architect will design a custom architecture for practices with more than 20 users NOTES **** eBO database growth averages 3GB per FTE over a 3 year period
eEHX 50 1 1 Quad Core 1.6GHz 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-bit) 100 2 2 150 3 3 Data: 80GB
An eClinicalWorks Technical Architect will design a custom architecture for community projects, hospital networks, and eEHX deployments for more than 20 providers
Lab Hub N/A 1 1 Quad Core 1.6GHz 8GB
OS: 20GB / 40GB
Microsoft Windows 2003/2008 Server / 2008 R2 (64-bit) Data: 60GB An eClinicalWorks Technical Architect will design a custom interface architecture for practices with more than 20 users
Last update 07-01-2010
Optional Items Physical Hardware Requirements
OPTIONAL COMPONENT VIRTUAL SERVER HARDWARE REQUIREMENTS
PRODUCT NO. OF USERS NO. OF SERVERS VIRTUAL CPU MEMORY DISK OS eBO 1 10 1 2 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: *** 10 20 1 eBO App 1 eBO DB 2 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: *** 20+ An eClinicalWorks Technical Architect will design a custom architecture for practices with more than 20 users NOTES *** eBO database growth averages 3GB per FTE over a 3 year period
eEHX 50 1 2 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) 100 2 2 Data: 80GB 150 3 3
An eClinicalWorks Technical Architect will design a custom architecture for community projects, hospital networks, and eEHX deployments for more than 20 providers
Lab Hub N/A 1 2 8GB
OS: 20GB / 40GB
Microsoft Windows 2003/2008 Server / 2008 R2(64-Bit) Data: 60GB An eClinicalWorks Technical Architect will design a custom interface architecture for practices with more than 20 users
1. Workstation for each Front Office Staff 2. Workstation or Tablet PC for each nurse 3. Workstation, laptop, or Tablet PC for each physician WORKSTATIONS Processor Intel P4 (2.6 GHz), Intel Dual-Core (1.6GHz) or higher configuration Memory 1GB 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 100MB NOTE: Billing computers may require a separate modem and separate dedicated analog phone line based on the clearinghouse OR direct claim submissions to payors. No VOIP or DSL lines. No splitter or filter.
TABLETS/LAPTOPS Processor Intel Pentium M with Centrino Mobile Tech 1.0 GHz Memory 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Tablet Edition 2005 SP3/Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 802.11 G or N Wireless
PERIPHERALS Printers Laser Printer must support PCL5 or higher (All-in-one devices CANNOT be used as a scanner, but, can be used as printing devices ONLY Scanner Twain v1.2 Compatible drivers required. Recommended Model(s): Fujitsu fi-6130C or fi-6230C, Panasonic KVS10xxx Router Secure encrypted connectivity for communication between facilities is required --- Recommended models: Linksys RV042, Linksys RV082, SonicWALL TZ190, SonicWALL TZ210, Cisco ASA 5505 Access Point 802.11G Compatible or higher. Recommended Model(s): Cisco Aironet, SonicWALL TZ190 Card Scanner MedicScan OCR supported. (OCR works for some Driver's license not for insurance cards) Please check website for details http://store.card-reader.com/t-eclinicalworks.aspx Analog Modems Mainpine IQ Express (PCI-E slot required) Network Backbone Switched Network backbone must support 100 Mbps or Higher
SERVER REQUIREMENTS
# of Servers # of Processors CPU Memory Disk Space OS Application 1
3 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 30GB / 60GB Test 1 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 120GB Database 1 2 2 Quad Core 1.6Ghz 32GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit), RedHat Ent 4.5, Debian 5 (64-Bit) Data: 4 and 5
FTP
1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Serve / 2008 R2 (64-Bit) 1 Data: 5
Interface 1 1 Quad Core 1.6Ghz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit) Data: 120GB Reads/Replica 2 2 Quad Core 1.6Ghz 16GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server / 2008 R2 (64-Bit), RedHat Ent 4.5, Debian 5 (64-Bit) Data: 5
Server(s) for eClinicalWorks software should not play any other role such as Active Directory, RAS, and/or Terminal server Clients with multiple tenant architectures will require an eCW Technical Architect to specify hardware requirements An SSL Security certificate is required for FTP and APP of using the eClinicalWorks SSL client FAX SERVER REQUIREMENTS Analog Fax 1 Port 1 3 1 2.6GHz 1GB 10GB Microsoft Windows XP Pro SP3 (32/64-Bit only) MS Windows Foundation 2008 Analog Fax requirements (above) are only applicable to standard 1 Port Mainpine IQ Express --- PCI-E slot required Analog Fax 2 / 4 Port 1 3 1 2.6GHz 4GB 10GB Microsoft Windows Server 2003 - 2008 32/64-Bit (Standard / Enterprise) MS Windows Foundation 2008 Analog Fax requirements (above) are only applicable to standard 2 / 4 Port Mainpine IQ Express --- PCI-E slot required Fax servers require a separate modem and separate dedicated analog or digital phone line based on the solution type. No VOIP or DSL lines. No splitter or filter. Analog Fax Server software is not supported on any version of Windows VISTA.
Digital Fax High performance: Cantata Brooktrout TR1034 / Aculab (Requires: Microsoft Windows 2003 Server 32-Bit) Refer to Digital Fax Server Requirements NOTES 1 Add One Application server for every additional 100-150 Users. Hardware Load Balancer Required for 3 or more application servers 2 Two (2) Node OS clustering 3 Min of (1) server required. The number of fax servers will depend on the type of Fax Solution (Analog or Digital) 4 Requires a separate physical drive (RAID strongly recommended for the backups and logs) 5 Database/EBO/Read average 3GB each per FTE over 3 Years. FTP Average 8GB - 10GB per FTE over 3 Years OS drives should always be on separately configured RAID 1 sets. For the best performance the DATA drive should be on a RAID 10 partition Last update 07-01-2010
WORKSTATIONS Processor Intel P4 (2.6 GHz), Intel Dual-Core (1.6GHz) or higher configuration Memory 1GB eCW + MSOffice 2003 2007 2GB eCW + MS Office 2003 2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) NOTE: Billing computers may require a separate modem and separate dedicated analog phone line based on your clearing house OR direct claim submissions to payers. No VOIP or DSL lines. No splitter or filter.
TABLETS/LAPTOPS Processor Intel Pentium M with Centrino Mobile Tech 1.0 GHz Memory 1GB eCW + MS Office 2003-2007 2GB eCW + MS Office 2003-2007 + Dragon Medical V. 10 Hard Drive 10 GB of free space Operation System Windows XP Tablet Edition 2005 SP3/Windows XP Pro SP3 / VISTA Business (32/64-Bit), Enterprise (32/64-Bit), Ultimate (32/64-Bit), Windows 7 Enterprise (32/64-Bit), Ultimate (32/64-Bit), Professional (32/64-Bit) Network 802.11 G or N Wireless
PERIPHERALS Printers Laser Printer must support PCL5 or higher (All-in-one devices CANNOT be used as a scanner but can be used as printing devices ONLY) Scanner Twain v1.2 Compatible drivers required. Recommended Model(s): Fujitsu fi-6130C or fi-6230C, Panasonic KVS10xxx Router Secure encrypted connectivity for communication between facilities is required --- Recommended models: Linksys RV042, Linksys RV082, SonicWALL TZ190, SonicWALL TZ210, Cisco ASA 5505 Access Point 802.11G Compatible or higher. Recommended Model(s): Cisco Aironet, SonicWALL TZ190 Card Scanner MedlcScan CC8 supporLed. (CC8 works for some urlver's llcense noL for lnsurance cards) lease check webslLe for deLalls hLLp://sLore.card-reader.com/L-ecllnlcalworks.aspx
FAX SERVER REQUIREMENTS Analog Fax 1 Port 1 1 1 2.6GHz 1GB 10GB Microsoft Windows XP Pro SP3 (32/64-Bit only) MS Windows Foundation 2008 Analog fax requirements (above) are only applicable to standard 1 Port Mainpine IQ Express --- PCI-E slot required
Analog Fax 1 1 1 2.6GHz 4GB 10GB Microsoft Windows 2003 2008 32/64-Bit (Standard / Enterprise) MS Windows Foundation 2008 2 / 4 Port 1 Analog fax requirements (above) are only applicable to standard 2 / 4 Port Mainpine IQ Express --- PCI-E slot required Fax servers require a separate modem and separate dedicated analog or digital phone line based on the solution type. No VOIP or DSL lines. No splitter of filter. Analog fax server software is not supported on any version of Windows VISTA.
Digital Fax eCW Lo hosL dlalLal fax soluLlon.
CONNECTIVITY Alternative Connectivity Methods VPN (B2B):SonicWALL TZ Series, Cisco ASA , Netscreen firewalls, Linksys RV series or any business class 3DES compatible device capable of creating site-to-site hardware VPN tunnels SSL Client: eClinicalWorks web-based Secure encrypted client Remote Desktop (RDC) - used for remote anywhere access outside of the office. Redundant Internet Access All practices are required to have redundant ISP internet access or sign waiver acknowledging risks involved in single point of failure on internet connection to the data centers. Minimum network performance requirements eClinicalWorks evaluates minimum network requirements based on the following parameters: Latency: Minimum 50MS latency round trip on a standard ping packet Packet Loss: Less than 1% packet loss Bandwidth: Bandwidth requirements will vary on number of users per location. Please contact your sales coordinator for details.
Last update 07-01-2010
SaaS Hardware Requirements ! !
MINIMUM HOST SERVER REQUIREMENTS
# of CPUs CPU Memory NIC Drive Configuration ESX Server # 1 2 Quad Core 1.6Ghz 32GB 4 port GB RAID1 for ESX OS GUEST SERVER REQUIREMENTS
Virtual Servers # of Virtual CPU Reserved CPU Memory Disk Space OS
Application/FTP 2 100 MHz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data: 30GB / 60GB
Database 2 100 MHz 16GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data: 120GB
Read/Replica 2 100 MHz 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data: 1
NOTES
1 Database / eBO / Read average 3GB each per FTE over 3 years. FTP average 8GB - 10GB over 3 years.
eClinicalWorks does not support the over subscription of any of the physical machine's resources.
# of CPUs CPU Memory NIC Drive Configuration ESX Server # 1 2 Quad Core 1.6Ghz 64GB 4 port GB RAID1 for ESX OS GUEST SERVER REQUIREMENTS
Virtual Servers # of Virtual CPU Reserved CPU Memory Disk Space OS
Application 2 100 MHz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data: 30GB / 60GB
Test 1 - 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data: 120GB
FTP 1 - 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data: 1
Interface 1 - 4GB / 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data:120GB
MINIMUM HOST SERVER REQUIREMENTS
# of CPUs CPU Memory NIC Drive Configuration ESX Server # 2 2 Quad Core 1.6Ghz 64GB 4 port GB RAID1 for ESX OS Virtual Servers GUEST SERVER REQUIREMENTS
Database 4 400Mhz 16GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit), RedHat Ent 4.5
Data: 1
Reads / Replica 4 400Mhz 8GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit), RedHat Ent 4.5 16GB Data: 1
NOTES
1 Database / eBO / Read average 3GB each per FTE over 3 years. FTP average 8GB - 10GB over 3 years. eClinicalWorks does not support the over subscription of any of the physical machine's resources.
Last update 07-01-2010 VMWare Hardware Requirements 26 50 Providers ! ! VMWARE ESX Requirements # of CPUs CPU Memory NIC Drive Configuration ESX Server # 1 2 Quad Core 1.6Ghz 64GB 4 port GB (plus dual port motherboard) RAID1 for ESX OS GUEST SERVER REQUIREMENTS
Virtual Servers # of Virtual Machines # of Virtual CPU Reserved CPU Memory Disk Space OS
Application 4 2 100 MHz 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data: 30GB / 60GB
Test 1 1 - 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data: 120GB
FTP 1 1 - 4GB OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit) Data: 1
Reads / Replica 2 2 400Mhz 16GB
OS: 20GB / 40GB Microsoft Windows 2003/2008 Server (64-Bit), RedHat Ent 4.5 Data: 1
VMWARE ESX Requirements # of CPUs CPU Memory NIC Drive Configuration ESX Server # 2 2 Quad Core 1.6Ghz 32GB 4 port GB (plus dual port motherboard) RAID1 for ESX OS Virtual Servers GUEST SERVER REQUIREMENTS Virtual Servers # of Virtual CPU Reserved CPU Memory Disk Space OS
Interface 2 1 - 4GB / 8GB OS: 20GB / 40GB Data:120GB Microsoft Windows 2003/2008 Server (64-Bit)
Reads / Replica 2 400Mhz 16GB
OS: 20GB / 40GB Data: 1
Microsoft Windows 2003/2008 Server (64-Bit), RedHat Ent 4.5
Physical Server Requirements (Cluster Optional for HA) Server Type # Of Servers # Of Processors CPU Memory Disk Space OS Database 2 2 Quad Core 32 OS 20GB/40GB Data: 1
Microsoft Windows 2003/2008 Server (64-Bit), RedHat Ent 4.5
NOTES
1 Database / eBO / Read average 3GB each per FTE over 3 years. FTP average 8GB - 10GB over 3 years.
2 Total number of interfaces may increase this number eClinicalWorks does not support the over subscription of any of the physical machine's resources. Last update 07-01-2010 VMWare Hardware Requirements 51 - 150 Providers