CURRICULUM VITAE

MIRZA ABBAS RAZA

CAREER OBJECTIVE

Keen to work in an organization where innovativeness would be given great opportunity and I can develop along with the company applying my skills for the growth of the company.

KEY RESULT AREAS

Target Achiever Result oriented Proactive and go-getter Well versed with Computers Always commanded respect from juniors & seniors alike

ACADEMIC PURSUIT Bachelor of Commerce 2002. (MADURAI KAMARAJ UNIVERSITY), INDIA HDSE (Higher Diploma in Software Engineering) APTECH, HYDERABAD, INDIA Computerised Accounting Package course from NTCC, HYDERABAD, INDIA

EXPERIENCE PROFILE Over 10 years of total experience.

PROFESSIONAL EXPERIENCE # 1. Company name Company Profile :- Kharafi National - Kuwait :- KHARAFI NATIONAL, founded as, THE NATIONAL COMPANY FOR MECHANICAL AND ELECTRICAL WORKS LTD. was formed in 1976. In the following years the company expanded from a local contracting company to a worldclass Pan Arab player in engineering, construction, maintenance and multidiscipline contractor with diversified operations.

URL

:- www.kharafinational.com :- Ardiya, Kuwait :- Human Resources Officer (Recruitment & Selection Unit / Turnover Control) :- July-2005 :To :Till date

Area of working Designation From Job Description

Independently manage the entire recruitment process from screening to selection and hiring in iRecruitment module of Oracle 11i (ERP) system for managerial to junior level staffs. Coordinate with line managers for manpower requirements Negotiating the salary and issues if any with the candidates. Releasing advertisement in the newspaper, posting job vacancies in the Recruitment Portals. Writing interview summary forms, assessment reports and interview summary reports whilst checking the authenticity of the candidate. Coordinating with Placement Consultants for specific requirements and arranging overseas recruitment trip when required. Sourcing the resumes in existing database, conducting written test (Aptitude & Skill test), organizing and scheduling interviews, provide candidates by screening, interviewing and testing applicants for final selection by the concerned division heads. Notifying existing staff of internal opportunities. Negotiating salary & package with candidates. Preparing Interview Summary Reports to Management for approval. Preparation of Appointment Letter, Contracts, Visa Application Forms and other HR related correspondences. Independently handling Mobilization and Demobilization of employees. Handling Inter Company and Country to Country Transfer of employees. Conducting Exit Interviews with employees. Preparing Turnover Control reports. Active member in developing / amending the companys policies and procedures.

# 2. Company name Company Profile :- Carrier Kuwait Air Conditioining K.S.C :- Carrier is the first air conditioning company to be present in Kuwait way back in 1946. Mr.Morad Yusuf Behbehani was appointed as authorized distributor and the first air conditioner was delivered to the then Emir of Kuwait in the year 1946. :- http://www.carrier.com.kw :- Shuwaikh, Kuwait :- HR Coordinator :- Aug-2004 :To :July - 2005

URL Area of working Designation From Job Description

Coordinate with the department concerned and plan as to when the vacancy is to be filled and take appropriate action in fulfilling that objective. Maintain applicant databse for speedy search of candidates and acknowledge the applications. Invite the selected candidates for test and interview, to attend interview sessions, to prepare job offer, employment contract, and to follow up the recruitment procedure of selected candidates. Arrange to conduct Job Evaluation as and when required prepare necessary documentation and implementation of result. Coordinate with concerned authorities related to staff Grievances as per the policy and procedure. Prepare reports as and when required. To handle all correspondence relating to Human Resources. To Liase with partners with regards to residence and other HR matters. To maintain employee leave details. Organize new employee recruitment and new employee orientation program. Coordinate with HR Manager for year-end performance appraisals. To prepare hiring requests and send for approval after review of HR Manager. To send periodic reports to the HR Director Middle East. To Audit whether company provided accommodation to employees are as per Company Standards. To coordinate with HR Manager and organize employee quarterly and annual meetings.

# 3. Company Name Company Profile :- Ernst & Young :- Ernst & Young Middle East is a leading professional services firm dedicated to helping companies identify and capitalise on business opportunities throughout the world. Our practice areas include accounting and auditing, tax and corporate finance. With 17 offices in 13 different countries/regions we contribute most to the success of our people and our clients by creating value and confidence. A collection of Ernst & Young's views on a variety of business issues can be found at our new ey.com.

URL

:-www.ey.com/global/Content.nsf/Middle_East/About_Us_Kuwait :- Souk As Safat, Kuwait :- Assistant HR Coordinator (HR Clerk) :- Dec-2003 :To:- Aug-2004

Area of working Designation From Job Description

Worked as a Assistant HR Coordinator job involved, Prepares job descriptions and job specifications as part of job analysis Develops and administers job evaluation programs for the entire company/branches Conducts training courses and evaluates the results Oversees the over-all Human Resources operations with the following Focus Areas: Recruitment, Testing and Selection Records Management Payroll and Remittance Wage, Salary and Benefits Administration Training and Development Performance Management System Labor Relations Quality and Employee Productivity Coordinate with HR Manager and HR Professional for year-end performance appraisals. Coordinate with HR Manager and HR Professional for Employees Quarterly and Annual Counseling Co ordinate and conduct interviews. Co ordinate with concerned authorities related to staff Grievances as per the policy and procedure. Employees Health Insurance Coordinate with HR Manager and HR Professional for Employees Promotions Coordinate with HR Manager and HR Professional for Employees Bonus Coordinate with HR Manager and HR Professional for Employees Salary Revisions Also successfully organized seminars for the office and client pupils

#4 Company Name

:- Ma Foi Management Consultants Ltd

Company Profile

:- Established in 1992, Ma Foi Management Consultants Ltd. has a sound reputation for a systematic and hands-on approach to Human Resources Consulting. In the 13 years since our inception, we have steadily grown to become India's largest HR services provider. Since May 2004, we are part of Vedior NV, a 6.85 billion Euro staffing company and the third largest in the world. Ma Foi has a network of 70 Offices across 44 locations in India, as well as 8 overseas subsidiaries in the India, UK, UAE, Singapore, Sri Lanka, Malaysia, Oman and the USA. The company is a global one-stop-shop to meet all HR requirements Executive Search, Staffing Solutions, Consulting, Automation and Outsourcing Solutions, and Career Training. : - http://www.mafoi.com/ :- Hyderabad, India :- HR Associate :- Nov-2002 :To- Nov 2003

URL Area of working Designation From Job Description

Understanding the job profile and seriousness of the requirement, drawing a plan or an estimate towards meeting the requirement. Maintaining the database of the candidates and segregating the databases as per the respective categories. Preparing , updating and maintaining MIS reports. Handling the Help Desk for Ma Foi Managements single handedly. Interviewing candidates for the call centers and closed more than 90 position at entry level and more than 40 position at the Team Lead level. Understanding the psychology and mind sets of candidates accordingly counseling them on career options and helping them decide upon.

#5 Company Name

:- TATA TELESERVICES LTD. formerly TATA INDICOM LTD.

Company Profile

:- Tata Teleservices is part of the INR 76,930 Crore (US$17.10 billion) Tata Group, that has over 90 companies, over 220,000 employees and more than 2 million shareholders. With an investment of over INR 9,000 Crore (US$ 2 billion) in Telecom, the Group has a formidable presence across the telecom value chain. : - http://www.tataindicom.com :- Hyderabad, India :- Customer Service Associate (Call Center and Front Office) :- Nov-2000 :To:- Nov-2002

URL Area of working Designation From Job Description #6 Company Name Company Profile

Involved into a lot of customer care activity, where we had to interact with customers in understanding their queries on Billing, Connection, Leasing facilities, etc. on phone as well as up-front. Educating the customer on various services provided by the company like Line Billing, Shifting Telephone connections, Installing new connections, migration, transfer of owner ships, clearing disturbances in connections, etc. Understanding customers technical, service related queries and forward the same to the concerned person in respective departments. Was also involved in selling lease lines.

:- Tata Retail Enterprises Ltd. :- Established in 1998, Trent operates Westside, one of India's largest and fastest growing chains of retail stores. The company has a turnover of Rs 246.1 crore (FY 2004-2005) and currently operates 21 stores in the major metros and mini metros of India.

URL

:- http://www.mywestside.com :- Hyderabad, India :- Senior Sales Associate :- Nov-1998 :To:- Nov-2000

Area of working Designation From Job Description

Held the designation of a Senior Sales Associate, wherein my responsibilities were maintaining stocks like new arrivals, damaged material, monthly stock , warehousing. Handling the billing department and having an update on the sales department. Educating my team members on new arrivals and products, offers and train them on selling the same to the customers. Highest sales made in a single day and thereafter.

SKILLS & COMPETENCIES

SKILL CERTIFICATIONS:- Online courses done from Human Soft E-Learning - Kuwait. Recruiting and Retention : Internet Recruiting Interviewing Skills : Preparing for an Interview Interviewing Skills : Conducting an Interview Exit Interviewing Skills : Conducting an Exit Interview

PERSONAL PROFILE

FATHERS NAME
PERMANENT ADDRESS PRESENT ADDRESS PASSPORT RESIDENCY DATE OF BIRTH AND PLACE MARITAL STATUS LANGUAGES KNOWN HOBBIES LICENCE

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Mirza Hyder Raza

(MIRZA

ABBAS RAZA)