Gagandeep Singh

E-Mail: singhgagand@gmail.com; gagandsingh30@gmail.com, Mobile: 647-771-2033 Domain Specialist: Ecommerce, Web 2.0 & 3.0
Objective: Blend of Managerial and Technical Position which will always give me obsession of Growing. I am an

enthusiastic individual that has strong knowledge of usability principles, as well as business and IT process

Career Overview
Technical and Business Knowledge

Strong knowledge of usability principles, issues and techniques and test strategies on both client and server
software.

Create automated tests to test both Client and Server functionality Technical Consultant for modernization system Solutions through automation & manual test suits SME for Automation Testing Tool (QTP) designing frameworks, libraries, reusable action scripts for easy
regression use.

Excellent knowledge of web design, online publishing tools, and MS office applications
Consultation and Project Management Skills

Comfortable in Agile process following SCRUM approach, while handling multiple projects in CMMI level 5
company.

Develop, document, and maintain test deliverables including test strategies, test plans, test cases, defect
logs, status reports and test metrics, and test result summaries.

Hands on experience in integration, testing, verification & validation of specifications, manual test case

scripting, test case review, test case execution, test automation, defect and issue reporting, defect tracking and follow up. agreements Other Essential Skills

Consultation and negotiation skills to act as advisor with senior management and negotiate service level

Management Role for Effort Estimation, Risk Analysis, Vulnerability of software, Bug Triage Meetings,
Prioritising Bugs, Making presentations, Training.

Maintain Project Report to keep Senior Management apprised of project details and status Good problem solving, analytical, technical writing and data extraction abilities Result Oriented Professional with 11 + years experience in Information Technology in Development/
Testing / Quality Assurance / Project Management & Planning

Familiar with International exposure and work environment

Technical Skill Set

Database PMP Approach(s) Languages Automation Tools Bug Tracking Version Control Manual Document Specialization Traceability Matrix PMP Tools Other Automation tools : : : : : : My SQL, SQL Agile (SCRUM), Waterfall, V&V, SDLC/STLC HTML and JS, VB Script VSTS, QTP, Load Runner Jira, Bugzilla, Empirix SharePoint, SVN (Tortoise), Perforce, Technical Document and User

: SRS/FRD verification, Test Plan, Test Cases, Bug Reports, : IPMS (integrated project management tool), MPP : In-Spyder, Link Runner, HTTP watch, Selenium, J Meter

Organisational Experience
Organization Name Volt Information Science Current Role Transition QA Lead to Asst.QA Mgr Tenure Oct09

ISANGO, UK-India Sept09 Infoedge Ltd, India July08 Vectone Telecommunication, U.K May05 World Health Organization, Geneva-New Delhi Nov04 Majestic Software ltd., Noida

QA Lead QA Lead Test Analyst Web Programmer Web designer

Aug08July06 Jan04 Sept00

Sept99-

Aug-00

Scholastics
Degree in Bachelors in Commerce, 1996-1999, Delhi University Computer Science Engineering diploma, 1996-1999, A.I.C.T.E P.G.Diploma (Mass communication), 2004, Sardar Patel University

Professional Certifications
IBM net commerce certification Six-Sigma Green Belt Certification {British Standards Institute} Certified Software Training (Manual & Automated) {WebTek Labs}

Projects

Achievements

Awarded as 2009-2010 Quality Buster Award by Arctern Consulting. Awarded as emerging leader award in 2007 by Infoedge Ltd. Overseeing smooth implementation of the application lot of written appreciations from
Client

Monitoring and ensuring customer delivery during the transition period First youngest United Nations Technical Employee to join the organization

Projects Experience
Consol (Procure staff)
Current Status: Tools Used: Max. Team Size: Synopsis: workflow and data

(in order of Complexity)

At Volt Information Science

New version launch & maintenance QTP, VSTS, Load Runner 22, (2 leads and 20 Testers) Consol is a web-based software application that enables electronic Management throughout the services procurement lifecyclefrom creation of your requirements, to paying vendors for services and materials delivered. ERP, PeopleSoft related back-end application.

KPIs:

1.
2. 3. 4.

5.

6. 7. 8.

Work with analysts to define the scope and coverage of the test effort Analyze application requirements, functional and/or technical specifications. Execute test cases, track defects and resolutions and report status. Prioritize testing tasks based on goals and risks of projects and ensure testing milestones, activities and tasks are completed as scheduled. Leads project team(s) and day to day planning, management and control of application development and maintenance of a project(s), including the selection of methodologies, techniques and tools that are appropriate to the project(s). Oversee day-to-day support desk operations to ensure requests are addressed quickly Test planning and Execution (Test plan creation and review test cases). Daily status calls & Client interaction for FRD Approvals & trainings.

9. Introduction of new automation tool for cost cutting benefits. 10. Resource allocation, project estimation, Contingency plans, work distribution, release notes. 11. Manage requests from stakeholders assist with the launch of their strategic initiatives 12. Involvement in sanity testing & UAT testing. Updating automation scripts. 13. Ensure business satisfaction by communicating with them in a timely manner regarding release status, escalating and resolving issues as they arise 14. Act as a role model, to mentor employees to promote a high performance technical and business focused team

At ISANGO Ltd
Travel E-Commerce Website
Website: Team Size: Tools used: Synopsis: Isango.com, Isango.de 3-4 Index Tool, J.Meter, QTP, My SQL, HTTP Watch Multilingual & Multicurrency e-commerce portal for search and upload of tours and excursions. These tours can be bought online through payment gateway, which involved 1-way security testing to be vulnerable on website.

Projects:
Manual: Entire CRM module: Registration form, My Account, Dynamic Vouchers testing, Search Engine (Cross Platform) Search filters- based on country, region, theme, budget, persons, and duration Payment Module and Cookies (Security testing) Localization & Globalization (Language and Currency) Gold and Silver Labels websites Functional & Logical Testing: Shopping cart and Discount policies (basis child and person visiting) Recommended tours, must dos, multi-save, hotels discount Integration testing: Travel Studio & CRM-Backend application to upload tours and control dynamic fields to be visible during search (e.g. duration, budget) WEB 2.0 Platform: Website allows users to give feedback regarding the tour and their experience, share their snaps, which is searchable on website and shared with other users. Features: GUI testing, Suppliers XML schema testing, Payment Gateway Testing (One way) Gateway provider Wire Card, Error Message Handling, Backend CRM, MY-SQL queries, Multilingual Content Verification, Light box Management: Ensure day-to-day support to the project, and support teams for successful overall delivery Effort Estimation, Risk Analysis, Vulnerability of software, Bug Triage Meetings, Prioritising Bugs Lead and motivate a team of web design specialists/analysts in their delivery of exceptional client service and operational excellence Automation: 1. QTP: Test Scripts Creation for Web Forms and functional flow testing 2. J-Meter performance script

At Infoedge Ltd.
Job Portal for INDIA
Website: Current Status: Tools used: Synopsis: Naukri.com Ongoing-Creation and Maintenance QTP, MS SQL, I.E, Mozilla, Http Watch, Firebug The mentioned web portal provides services to Job Seekers in the form of Registration, Job Search and Apply. It also provides services to Recruiters to access and search candidates resume and Send Bulk Emails, SMSes to candidates.

Automation & Manual 1. QTP: Framework Designing (writing control files, test case file, Start up script, driver script, utility script) Test Scripts creation of web forms, search engine, jobs applies (through Descriptive Programming) Object Repository Creation Creating Test Script for Usability and Functional Flow of entire Registration, Search and Apply Modules using descriptive programming Ensure complete test coverage for the assigned project. 2. Firebug for Performance testing & HTTP watch for testing elements on webpage 3. IN-spyder and Link Runner for Daily Monitoring of web pages 4. Work with product managers and developers to define and understand product functionality --------------------------------------------------------------------------------------------------------------------------- Resume Manager, Search Engine, Registered and New User Apply Duration: Team Size: Synopsis Details Aug05-Nov05 4-6 Allows New users to register on website, search for a job and apply Testing web forms, functional flow to search and apply for job. Testing Legacy and new users login flow, Content Management.

----------------------------------------------------------------------------------------------------------------------Refactoring/Re-engineering of Entire Website Synopsis: Portal Testing (for web forms of resume manager, job posting forms) & code optimization (cross platform), Refactoring/Re-engineering of website Duration: Nov05-July06 Team Size: 4-5 Details: Search Engine Testing (Logical Algorithm Based Testing), Skeleton based, search with-in search, user based criteria, search clusters, top jobs, recommended jobs, already applied jobs. Entire Logical Flow functional testing: Registration, Search, Apply, Account Maintenance Dashboard testing (all logical flows) Payment Gateway testing Mobile Application testing through XML SEO, content management Database testing (MY-SQL) AKAMAI & code optimization Features tested: GUI testing(templates & WebPages), Location mapping, Keyword Suggestions, Error Message Handling, Benchmarking, MMM email testing, Content Verification, SQL injection, AJAX features, Session Maintenance Management: Effort Estimation, Risk Analysis, Vulnerability of software, Bug Review Meetings, Prioritising Bugs, training, Focal Point between PRODUT, DEV and TESTING TEAM

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Job Portal for Middle East

Website Duration Team Size Synopsis : Naukrigulf.com : July06-Dec06 : 1-3 : Allow registered users to apply and search for jobs (JOBSEEKERS), allows recruiters to view resumes posted on website (RESDEX) Details : Testing Registration Module (web form testing) Search Engine Module (Based on logical algorithms) Database testing (posting jobs to check correct visibility on search engine)

RESDEX (Field-based search to find resumes for a particular cadre) Testing Paid Services for Jobseekers on ICICI Gateway Mobile APIs testing (WAP Site of naukri gulf.com) Email testing, Search agent jobs in email, content management Dashboard to check the count of users in particular flow -----------------------------------------------------------------------------------------------------------------------

Matrimonial Match Website

Website : Jeevansathi.com Duration : Jan07-April07 Team Size : 1-3 Synopsis : Registration of New contact, Initialization of contacts, Search: Basic, Advanced, Keyword, Special criteria, Payment Gateway to accept Subscription online Details : Register a new user, UI Testing Cross Platform Search based on user defined criterias & fixed criteria (logical algorithm) Initiate contacts based on Logical Algorithm Testing CRM Module (Interface to approve/reject/deprecate the profile) Database testing to check if search is based on selected fields on a profile. -----------------------------------------------------------------------------------------------------------------------

Property Watch Website

Website : 99acres.com Duration : Apr07-July07 Team Size : 1-3 Synopsis : Posting new properties to be searched by users (without registering), search based On Different user defined criteria, option to see contact details of the seller/buyer Details : Posting new properties on website for buy/sell/rent a property Uploading new ads, photos of properties Search Clusters by location, budget BMS (banner management system) to upload new banner ads and tracking the hits Testing Mini-sites made for different property consultants & make them searchable -----------------------------------------------------------------------------------------------------------------------

At Vectone Telecommunication
PC to Call and Barablu Phone Dialler
Tools used:
Current Status:

Manual Testing, HTML Validator, Link runner, Dream weaver

Completed

Synopsis: Manual:

To test VoIP phone dialler & application software to be used on different web platforms and cross platform functionality testing. GUI and functional testing of Barablu phone dialer and its features, compatibility testing of installing dialer on various Operating systems and different platforms.

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At World Health Organization

Website Builder Tool
Type of project:
Current Status: Team Size:

GUI, Stress & Volume, Black box Testing, Functional

Completed

Synopsis:

Client-server based application, Outsourced Developed which is tested In-house to find defects in Automated Tool, helpful to make inter department websites with the import of word documents and PDF Files. Project Highlights: Maintaining AIDS/TB/DAF department websites Actively created & updated websites for on Critical health disasters & Calamities like Bird Flu, Mad Cow Disease, Bhuj Earthquake.

Performing Stress testing by importing heavy docs on Tool and on server to check load on websites UI testing of application and Functional testing of the tool by converting word documents in different versions Functional testing of entire web flow. Testing PDF conversion and PDF upload versions through OCR Successful completion of all phases of the project(s) from the analysis to the implementation. Day-to-day project activities of one or more unrelated complex projects or a mix of related projects.

Personal Dossier
Address
Interests and Hobbies

:
:

49, Woodhall Road, Markham

Gaming, research web application new methods.