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6.5 M/D/1, M/M/1, & M/M/N Queuing

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6.

5 M/D/1, M/M/1, & M/M/N Queuing


M/D/1 Queuing
Assumes exponentially distributed arrival times, deterministic departures, with one
departure channel.
It also assumes that the arrival times of successive units in a queue are exponentially
distributed (i.e. Poisson arrivals)

Equations:

Traffic Intensity:

Probability of no units in the system:

Mean number in the waiting line (queue length):

Mean number in the system:

Mean Waiting time (in the queue):

Mean waiting time in the system:

Example:
Customers arrive at the ticket counter of a local movie theater at a rate of 165 customers
per hour until the movie starts, while the service rate is 3.25 persons per minute.
Compute the characteristics of this system.
Given:

Solution:
First, we have to solve for the traffic intensity (ρ),

Probability of no units in the system:

Mean number in the waiting line (queue length):

Mean number in the system:

Mean Waiting time (in the queue):

Mean waiting time in the system:

M/M/1 Queuing
Assumes both exponentially distributed arrivals and departure times, with one departure
channel.

Equations:

Mean number of units in the system:


Mean number of units in the queue:

Mean time in the system (for each unit):

Mean waiting time:

Percentage server’s idle time:

Example:
A movie theater ticket booth has a mean arrival rate of 3 persons/minute, and the service
rate is 4 persons/minute. Calculate the characteristics of this queuing system applying the
M/M/1 model.

Given:

Solution:
First, we have to solve for the traffic intensity (ρ),

Mean number of units in the system:


Mean number of units in the queue:

Mean time in the system (for each unit):

Mean waiting time:

Percentage server’s idle time:

M/M/N Queuing
Assumes the same characteristics as M/M/1 except that it has multiple (N) departure
channels.
Also, it still assumes Poisson arrivals and exponential service times.
The mean service rate is determined by N(µ), where N is the number of services.

Equations:

Probability of having no units in the system:

where: nc = departure channel number

Probability of having n vehicles in the system:


Average length of queue (in units):

Mean time in the system (for each unit):

Average waiting time in the queue:

Probability of waiting in the queue:


The probability that the number of units in the system, n, is greater than the number of
departure channels, N):

Examples:
An entrance to a tollway has four tollbooths. Vehicles arrive at an average of 1800 veh/hr
and take 6.67 seconds to pay their tolls. Both arrivals and departures can be assumed to
be exponentially distributed. Compute the average queue length, the time in the system,
and the probability of waiting in the queue.

Given:

Solution:
First, we have to solve for the traffic intensity (ρ),
Probability of having no units in the system:

Average length of queue (in units):

Mean time in the system (for each unit):

Average waiting time in the queue:

Probability of waiting in the queue:

2. In the previous example, if the tollway administration now feels that the delays to
vehicles are excessive and that a fifth booth should be opened, compute:

a. P0

b. L

c. W

d. Pn>N

Given:
Solution:
First, we have to solve for the traffic intensity (ρ),

Probability of having no units in the system:

Average length of queue (in units):

Mean time in the system (for each unit):

Average waiting time in the queue:

Probability of waiting in the queue:


Discussion: Did the additional tollbooth significantly reduce the delay of the vehicles
on the highway? Explain how and why.

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