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    Psda Communication Sidhant

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    sidhant sharma
    This document provides information about communication skills and ways to improve two skills - listening skills and critical thinking skills. It discusses that listening skills and critical thinking are important for work and relationships. It then outlines specific ways to improve listening skills, such as maintaining eye contact, keeping an open mind, using active listening techniques, and focusing on what the speaker is saying rather than rehearsing a response. For critical thinking, it discusses posing questions, challenging assumptions, understanding mental biases, considering alternative perspectives, and assessing existing evidence on a topic.

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    Psda Communication Sidhant

    Uploaded by

    sidhant sharma
    50 views7 pages
    This document provides information about communication skills and ways to improve two skills - listening skills and critical thinking skills. It discusses that listening skills and critical thinking are important for work and relationships. It then outlines specific ways to improve listening skills, such as maintaining eye contact, keeping an open mind, using active listening techniques, and focusing on what the speaker is saying rather than rehearsing a response. For critical thinking, it discusses posing questions, challenging assumptions, understanding mental biases, considering alternative perspectives, and assessing existing evidence on a topic.

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    This document provides information about communication skills and ways to improve two skills - listening skills and critical thinking skills. It discusses that listening skills and critical thinking are important for work and relationships. It then outlines specific ways to improve listening skills, such as maintaining eye contact, keeping an open mind, using active listening techniques, and focusing on what the speaker is saying rather than rehearsing a response. For critical thinking, it discusses posing questions, challenging assumptions, understanding mental biases, considering alternative perspectives, and assessing existing evidence on a topic.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    50 views7 pages

    Psda Communication Sidhant

    Uploaded by

    sidhant sharma
    This document provides information about communication skills and ways to improve two skills - listening skills and critical thinking skills. It discusses that listening skills and critical thinking are important for work and relationships. It then outlines specific ways to improve listening skills, such as maintaining eye contact, keeping an open mind, using active listening techniques, and focusing on what the speaker is saying rather than rehearsing a response. For critical thinking, it discusses posing questions, challenging assumptions, understanding mental biases, considering alternative perspectives, and assessing existing evidence on a topic.

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    AMITY UNIVERSITY MOHALI, PUNJAB

    Topic-what are communication skills and communication


    Skills that you lack and what ways to improve it
    Research Project Report
    Submitted in partial fulfillment of the requirements for
    MASTER OF BUSINESS ADMINISTRATION
    By
    SIDHANT SHARMA
    A25601921010

    Batch of 2020-23
    Under the supervision of
    <PROF-Pallavi Goswami >
    <P &Bc>
    20 June 2022
    Communication
    Meaning-a cycle by which data is traded between people through a typical arrangement of
    images, signs, or conduct
    the capability of pheromones in bug correspondence
    additionally : trade of data

    communication skills
    Meaning-Relational abilities empower people to grasp others and to be figured out
    themselves. Different angles are significant with regards to these abilities, like tuning in,
    talking, noticing and sympathy.

    In day to day existence, these abilities are expected to convey thoughts to other people, foster
    a certain disposition, regard for other people and public talking. Fostering these abilities
    assists many individuals with gaining ground in the work environment.

    The importance of communication skills


    Compelling correspondence is fundamental for both business and worker.

    The progress of making a point understood, for instance, can be the distinction between
    making an arrangement and passing up a fair setup. It is likewise pivotal that organization
    strategy is painstakingly cleared up for clients and representatives and that everybody inside
    the association is on a similar frequency.

    A solid correspondence environment likewise further develops resolve and productivity


    overall. Different techniques are utilized to advance the correspondence environment inside
    associations, for example, Communication Strategy Framework (CSF), correspondence plans,
    discourse planning and the 7Cs or correspondence model.

    Types of communication skills


    There are various sorts of relational abilities and techniques that can be utilized in an
    individual's expert life. Similarly as with numerous abilities, it is vital that correspondence is
    effectively polished. A notable idea in correspondence studies is undivided attention. We are
    likewise acquainted with various sorts of tuning in, like empathic tuning in, grateful tuning in
    and logical tuning in.
    Various styles or kinds of correspondence are required relying upon an individual's
    circumstance. In the articles on relational abilities, realize when and where to utilize a
    specific correspondence style.

    One more significant component in correspondence is giving and getting criticism. This is
    likewise the piece of listening that permits an individual to work on their abilities.

    Two skills that I lack in communication


    1. Listening skills
    2. Critical thinking

    How to improve these communication


    skills
    Listening skills-Having compelling listening abilities implies having the option to
    show interest in the point talked about and comprehend the data gave. In the present
    society, the capacity to impart successfully is turning out to be progressively
    significant. Albeit the capacity to talk successfully is a profoundly sought-after
    expertise, creating powerful listening abilities is much of the time not respected in a
    similar regard.

    Listening is similarly as significant as talking, truth be told. Being a decent audience


    tackles issues, resolve clashes, and further develop connections. In the working
    environment, viable listening adds to less blunders, less sat around idly, and further
    developed exactness. Powerful listening helps fabricate kinships and professions

    Four ways to improve your listening skills

    1. Face the speaker and give them your attention

    It is difficult to talk to someone who is constantly looking around. Make sure to


    face the speaker, maintain eye contact, and give them your undivided attention.
    In Western cultures, eye contact is necessary for effective communication.
    Although shyness, uncertainty, or cultural taboos may inhibit eye contact, try
    your best to make sure the speaker knows that they have your full attention.
    2. Keep an open mind

    Do not judge or mentally criticize what the speaker is telling you. Doing so can compromise
    your ability to take in what is being said. Never exhibit judgmental behavior, as it
    compromises your effectiveness as a listener. You can evaluate what was said after the
    speaker is finished talking, but don’t do so while you are still listening to them.

    Let the speaker finish what they are saying and don’t be a sentence-grabber. Interrupting the
    speaker or prohibiting them from finishing what they are saying can indicate disrespect to the
    speaker. Often, interrupting the speaker mid-sentence interrupts their train of thought and can
    easily destroy a productive conversation.

    3. Active listening

    Active listening shows the speaker that you’re interested and is an important business
    communication skill. Using active listening techniques helps to ensure that you correctly
    understand what is said.

    Active listening techniques:

     Paraphrasing back to the speaker what was said, to show understanding


     Nonverbal cues (nodding, eye contact, etc.)
     Verbal affirmations (“I understand,” “I know,” “Thank you,” etc.)
     Demonstrating concern and establishing rapport
    4. just listen

    Create a mental model of the information, whether it be a picture or an arrangement of


    abstract concepts. Listen to keywords and phrases and do not rehearse what you are going to
    say after the speaker is done talking. Think about what the other person is saying rather than
    what you are going to respond with. It is difficult to think of what you are going to say while
    also listening to the speaker. Be attentive and relaxed – don’t get distracted by your own
    thoughts and feelings.

    The Importance of Listening

    Viable listening is an expertise that is as often as possible underestimated in our general


    public. Great relational abilities require both viable talking and tuning in. By being a mindful
    audience, you can see more and further develop connections.

    Make a point to:

    Keep in touch and face the speaker to focus on them

    Try not to critical while tune in


    Try not to intrude on the speaker

    Utilize undivided attention methods

    Contemplate what the other individual is talking about and not what you ought to answer
    with

    Critical thinking-"Decisive reasoning is the mentally focused course of effectively and


    handily conceptualizing, applying, examining, integrating, as well as assessing data
    accumulated from, or produced by, perception, experience, reflection, thinking, or
    correspondence, as a manual for conviction and activity.

    7 Ways to Think More Critically


    1. Pose Basic Inquiries

    "The world is muddled. Yet, does each issue require a convoluted arrangement?"

    - Stephen J. Dubner

    Once in a while a clarification turns out to be complicated to the point that the first inquiry get lost.
    To stay away from this, consistently return to the fundamental inquiries you posed when you set off
    on a mission to take care of the issue.

    2. Question Basic Assumptions

    "At the point when you expect, you embarrass you and me."

    The above saying turns out as expected while you're thoroughly considering an issue. it's very simple
    to embarrass yourself essentially by neglecting to scrutinize your fundamental suppositions.

    Probably the best trailblazers in mankind's set of experiences were the people who essentially gazed
    upward briefly and contemplated whether one of everybody's overall suspicions was off-base. From
    Newton to Einstein to Yitang Zhang, addressing presumptions is where development occurs.

    3. Know about Your Mental Processes

    Human idea is astonishing, yet the speed and robotization with which it happens can be a hindrance
    while we're attempting to fundamentally think. Our minds normally use heuristics (mental easy
    routes) to make sense of what's going on around us.

    This was valuable to people when we were hunting enormous game and warding off wild creatures,
    however it tends to be heartbreaking while we're attempting to choose who to decide in favor of.
    A basic scholar knows about their mental inclinations and individual biases and how they impact
    apparently "objective" choices and arrangements.

    We all have predispositions in our reasoning. Becoming mindful of them makes decisive reasoning
    conceivable.

    4. Take a stab at Reversing Things

    An incredible method for getting "unstuck" on a difficult issue is to have a go at switching things. It
    might appear glaringly evident that X causes Y, yet imagine a scenario in which Y caused X.

    The "chicken and egg issue" an exemplary illustration of this. From the outset, clearly the chicken
    needed to start things out. The chicken lays the egg, all things considered. However at that point you
    rapidly understand that the chicken needed to come from some place, and since chickens come
    from eggs, the egg probably start things out. Or on the other hand right?

    Regardless of whether incidentally, the opposite isn't correct, taking into account it can show you
    the way to tracking down an answer.

    5. Assess the Existing Evidence

    "In the event that I have seen further it is by remaining on the shoulders of goliaths."

    - Isaac Newton

    While you're attempting to tackle an issue, it's consistently useful to take a gander at other work
    that has been finished in a similar region. There's no great explanation to begin tackling an issue
    without any preparation when somebody has laid the basis.

    It's significant, be that as it may, to assess this data fundamentally, or, more than likely you can
    undoubtedly arrive at some unacceptable resolution. Pose the accompanying inquiries of any proof
    you experience:

    6. Make sure to Think for Yourself

    Try not to get so hindered in examination and perusing that you neglect to think for yourself-here
    and there this can be your most amazing asset.

    Expounding on Einstein's paper "On the Electrodynamics of Moving Bodies" (the paper that
    contained the well known condition E=mc2), C.P. That's what snow saw "maybe Einstein 'had arrived
    at the resolutions by unadulterated idea, independent, without paying attention to the assessments
    of others. To a shockingly enormous degree, that is exactly the thing he had done'"(121).

    7. Comprehend That No One Thinks Critically always


    "Decisive reasoning of any sort is rarely general in any individual; everybody is dependent upon
    episodes of disorderly or unreasonable idea."

    - Michael Scriven and Richard Paul

    You can't think fundamentally constantly, and that is not a problem. Decisive reasoning is an
    instrument that you ought to send when you want to pursue significant choices or take care of
    troublesome issues, yet you don't have to contemplate everything.

    And, surprisingly, in significant issues, you will encounter slips in your thinking. What is important is
    that you perceive these slips and attempt to stay away from them later on.

    Indeed, even Isaac Newton, virtuoso that he was, accepted that speculative chemistry was a real
    pursuit.

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