FOOD COMPANY

DUTCH LADY AND NESTLÉ

Name:

1. Muhammad Firdhauze Bin Nasaruddin (2019250752)

2. Muhammad Hazdaniel Bin Roslan (2019400062)
3. Nur Erisha Shazrin Binti Khairi (2019263582)
4. Muhammad Helmi Bin Haris (2019448046)
5. Muhammad Izlan Hanif Bin Muhammad Zamri Kamil (2019234272)
Group:
BA1193E
Program: Diploma in Banking Studies
Date of Submission: 23th December 2020
ACKNOWLEDGEMENT
In preparation of our assignment, we had to take the help and guidance of some
respected persons, who deserve my deepest gratitude. As the completion of this assignment
gave us much pleasure, we would like to show our gratitude Madam Nik Rozila, our lecturer,
on UiTM Malacca Campus Alor Gajah for giving us a good guidelines for assignment
throughout numerous consultations. We would also like to expand our gratitude to all those
who have directly and indirectly guided us in writing this assignment.

Many people, especially our classmates also have made valuable comment
suggestions on our assignment which gave us an inspiration to improve the quality of the
assignment.

2
TABLE OF CONTENT

NO Content Page Number

1 Acknowledgement 2

2 Table of content 3

3 Introduction 4

4 Product 6

5 Financial analysis 9

6 Issues of Dutch lady 15

7 Conclusion 18

8 References 20

9 Appendix 21

INTRODUCTION

3
 For Dutch Lady company, since 1960, Dutch Lady Milk Industries Berhad has been a
producer of cow's milk and dairy products in Malaysia. It was formerly part of Royal
Friesland Foods, a multinational cooperative based in the Netherlands. Currently, Dutch Lady
Malaysia is a subsidiary of Friesland Campina, which was established as a result of the
merger between Friesland Foods and Campina in December 2008. Growing up milk, UHT
milk, pasteurized milk, sterilized milk, family powdered milk, low-fat and 0 % fat drinking
yogurt, and low-fat yogurt are its latest products.

The company began on 28 May 1963 as Pacific Milk Industries (Malaya) Sdn Bhd,
where it was contracted to manufacture sweetened condensed milk in its Petaling Jaya plant,
becoming the first manufacturing facility outside the Netherlands for Friesland Foods. It was
incorporated as a private limited joint stock company and began producing only condensed
milk before expanding into dairy products. Many of its goods started to be shipped to
neighbouring countries in Asia and Oceania prior to the expansion.

The company became the first milk company to be listed on the stock exchanges of
Kuala Lumpur and Singapore on 24 September 1968 and changed its name to Dutch Baby
Milk Industries (Malaya) Berhad in 1975. It changed its name to Dutch Lady Milk Industries
Berhad in 2000 after the modernization of the company and has been using ultra-high-
temperature processing (UHT) and packaging technology to manufacture milk in the country
since the 1970.

Sterilized milk was locally produced and sold in plastic bottles in 1983, production of
chilled milk products began in 1986, and fruit yoghurt and rising milk were introduced into
the market in 1988. The company continued to manufacture and introduce new products into
the Malaysian market. In 2011, with the Dutch Lady brand holding 40 percent of the national
market share, Dutch Lady Malaysia was reported as the market share leader in the growing
milk segment. In 1999, Dutch Lady won the first of nine Reader’s Digest Super Brands Gold
Award for the Preferred Brand of Milk Products in Malaysia.

Dutch Lady Milk Industries Berhad obtained ISO 9001 certification in 1995, which
guarantees customers the strict systems required to manufacture quality products. In 2006, we
were awarded the Environmental Management System (EMS) ISO 14001:2004, a structured
management approach to the organisation's environmental issues, i.e. Control of water &
wastewater, quality of air, waste management. The OHSAS 18001:2007 has also been
achieved, helping to reduce work-related accidents, disabilities, ill health, illnesses, near-

4
misses and fatalities. All Dutch Lady processing and packaging plants have earned the
Hazard Analysis and Critical Control Point (HACCP) certification. In 2014, Dutch Lady
Malaysia was awarded the FSSC 22000 Food Safety Management System.

Dutch Lady company competitors is Nestlé. Nestlé has been cultivating Malaysians
through our quality brands and products since 1912, while preserving our excellence and
integrity in Halal. This is in line with our goal to enhance the quality of life and lead to a
healthy future, as well as our promise to provide everybody with GOOD FOOD, GOOD
LIFE.

The dedication of Nestlé is to provide Malaysians with high quality goods dating back
more than 100 years ago. Nestlé started as the Anglo-Swiss Condensed Milk Company in
Penang in Malaysia in 1912, and later due to growth and development, in 1939, a move to
Kuala Lumpur was required.

Following the independence of the country in 1957, there was a need for expanded
employment prospects and more options for goods. Following this, Nestlé opened its
Culinary Products Division in the mid-1960, producing exciting culinary solutions under the
well-loved MAGGI name. This led to their first manufacturing plant being set up in
Malaysia.

Nestlé Malaysia currently operates six factories and hires more than 4,600 workers
nationwide, manufacturing over 500 products approved by Halal. For generations, including
Malaysian favourites such as MILO, MAGGI, NESCAFÉ and KITKAT, many of their main
brands have now become part of Malaysian households. They are strongly committed to
providing the very best in quality, nutrition and taste, having been present in the country and
in the hearts of Malaysians for over a century.

In ensuring regulatory compliance for all Nestlé products, research and development
is important. By integrating regulatory affairs into all its R&D activities, from start to finish,
Nestlé can launch new products quickly and efficiently in countries all over the world. Nestlé
scientists also play their part in communicating the health and wellness benefits of products
to consumers. Nestlé nutritionists world-wide work to ensure that all nutrition
communication, both on and off pack, is locally relevant, as well as scientifically sound.

5
PRODUCT

The first is that the product sold by Dutch Lady is growing up milk. There are three
forms of milk, namely Dutch Lady 123, Dutch Lady 456 and, ultimately, Dutch Lady 6+. It is
a healthy and adequate intake of nutrients that is essential for children's growth and
development. At this point, the growth of the brain is also crucial. In infants, DHA plays a
significant role in the brain. Whereas protein helps to repair body tissues and promotes
development. On the other side, calcium supports the development of healthy bones and
teeth. 5X DHA, protein and 20 vitamins and minerals such as iron, calcium, magnesium,
iodine, vitamins A, B, D and selenium are found in Dutch Lady 123. In promoting the overall
growth and development of infants, all these nutrients are important. For this Dutch Lady
grow up milk it comes with flavors namely plain, chocolate and honey. For Dutch lady 6+ it
does not come with honey flavor. Dutch lady 123, plain flavor comes in sizes 350 g, 600 g,
900 g. While the honey flavor comes in two sizes only, namely 900g and 600g. As for the
chocolate flavor, it comes in only 900g size. Dutch Lady 456, plain and honey flavors come
in sizes 900g and 600g respectively except chocolate flavors with only size 900g. And finally,
Dutch Lady 6+, it only comes with a variation of plain and 900g chocolate.

Low Fat Yoghurt and 0% Fat Yoghurt Drink produce by Dutch Lady can help to
maintain goof natural defences. It is because these yoghurt drinks contain vitamins A, C, E,
and active live cultures. It is also a delicious snack which can provide good nutrition for you
and your family. Now, Dutch Lady 0% Fat Yoghurt Drink comes with 25% less sugar. We
need to keep our daily sugar intake in check because high sugar intake will damage your
body, especially your kidney. So, I think it is wise of Dutch Lady to reduce sugar in their

6
healthy yoghurt drink. Dutch Lady Low Fat Yoghurt available in 5 packaging with 4 different
flavours which are natural 500g and 140g, mixed berries 140g, strawberry 140g, and
blueberry 140g. Next, Dutch Lady 0% Fat Yoghurt Drink comes with 5 different flavours
which are strawberry 700g, grape 700g, orange mango 700g, strawberry 700g, and cranberry
700g. With the 35 days shelf life, you can consume these healthy yoghurt drinks anytime in
your daily life if you keep it chilled between 0-4 °C to retain its freshness.

Furthermore, Dutch Lady also produce their dairy products in marvel pack and Disney
pack. These two pack have the same size of packaging which are the small one 125 milliliters
and the bigger one is 180 milliliters. The available flavor are full cream milk, strawberry and
chocolate. These Dutch lady pack have protein, carbohydrate and full of calcium. It also has a
lot of vitamin such as vitamin A, D3, B2 and B12. Once the pack is opened refrigerate it and
consume within three days. In addition, the healthier choice is applied only to strawberry and
chocolate where it is 25% higher in calcium and lower in saturated fat compared to regular

flavoured liquid milk.

Besides, Dutch Lady has four main flavoured milks. First is chocolate flavoured, second
is strawberry flavoured. Then, coffee flavoured and the last is kurma flavoured. For
strawberry and chocolate flavoured, they have same size of packaging which are the small
one is 200 millilitres, 225 millilitres, 450 millilitres and the bigger size is 1 litre. In addition,

7
for Chocolate Flavoured, they also have mini size which is 125 millilitres. Dutch Lady
Chocolate Flavoured Milk is an indulgent blend of smooth, have a creamy milk and rich taste
of chocolate flavour. For Strawberry flavoured, it has a delicious mix of smooth, creamy milk
and the strong fruity taste of the strawberry flavour. Also, for Coffee flavoured, it has a
perfect blend of aromatic coffee and rich with a creamy milk. The size packaging for coffee
flavour is only for 200 millilitres. Last but not least, Kurma flavoured has pairs real date

extract with smooth, creamy milk to create a delightful drink for everyone to enjoy. It has two
size packaging which is 200 millilitres and 1 liter.

Fresh milk is filled with nutrients such as vitamin B2, calcium and protein. Next, Full
Cream Milk and Low Fat Hi Calcium Milk is packed with nutrients like Protein. It’s also
added with more calcium and Vitamin A & D3 to cater to your nutritional needs. For
everyone to be strong and stay active throughout the day, it's the perfect breakfast option. So,
whether you’re drinking it as is, dipping in your sweet cookies, or mixing it with cereal in the
morning, milk is the ideal drink. All this Milk is available in 3 formats (UHT Milk, Sterilized
Milk and Pasteurized Milk) and in various pack sizes to meet the requirements of each
household for any occasion. Also, once you opened it, you must refrigerate and consume
within 3 days. Furthermore, all this milk also has shelf life of 10 months only and you all
must drink it before expired date.

8
 FINANCIAL ANALYSIS

Financial analysis 2019 for Dutch Lady

Liquidity Ratio

No
1 Current Ratio Total Current Asset 314460000
= =1.08׿
Total Current Liabilities 292043000

2 Quick Ratio Total Current Asset−Inventories+ Prepaid Expenses 314460000−1

=
Total Current Liabilities 29
¿ 0.61׿

3 Cash Ratio Cash+ Short Term Investment 33532000+28000000

× =0.21׿
Total Current Liabilities 292043000

4 Net Working Capital Current Asset – Current Liabilities = 314460000 – 292043000 =

RM 22417000

Activity Ratio

No COGS 661942000
ITO= = =4.90׿
1 Inventory 135024000
Inventory Turnover

2 Average Collection Period Account Receivable 112852000

ACP= ×360= ×360=38 D
Sales 1066662000

3 Fixed Asset Turnover Net

Sales 1066662000
¿ Asset ¿= 127459000 =8.37׿

4 Total Asset Turnover Sales 1066662000

= =2.4׿
Total Asset 443594000

9
 Profitability Ratio

No Gross Profit 404720000

×100= × 100=37.94 %
1 Sales 1066662000
Gross Profit Margin

2 Operating Profit Margin EBIT 140842000

×100= ×100=13.20 %
Sales 1066662000

3 Net Profit Margin Net Profit 102958000

×100= ×100=9.65 %
Sales 1066662000

4 Return on Asset/Investment Net Income 102958000

×100= ×100=23.20 %
Total Asset 443594000

5 Return on Equity Net Income 102958000

× 100= ×100=71.29 %
Total Equity 144417000

Leverage Ratio

No Debt Ratio (DR) Total Debit 299177000

× 100= ×100=67.44 %
1 Total Asset 443594000

2 Debt to Equity Ratio Long Term Debt (4.19+0.082)

× 100= ×100=12.26 %
Total Equity 34.83

3 Times Interest earned EBIT 33.97

= =38.10׿
Interest −0.89

10
 FINANCIAL ANALYSIS 2019 FOR NESTLE
Liquidity Ratio

No
1 Current Ratio Total Current Asset 35663000
= =0.86׿
Total Current Liabilities 41,615,000

2 Quick Ratio Total Current Asset−Inventories+ Prepaid Expenses 35663000−9,3

=
Total Current Liabilities 41,6
¿ 0.64׿

3 Cash Ratio Cash+ Short Term Investment 7469000+2794000

= =0.25׿
Total Current Liabilities 41,615,000

4 Net Working Capital Current Asset – Current Liabilities = 35,663,000 – 41,615,000 =

RM -5952000

Activity Ratio

No COGS 46647000
ITO= = =5׿
1 Inventory 9,343,000
Inventory Turnover

2 Average Collection Period Account Receivable 12534000

ACP= ×360= ×360=49 Da
Sales 92568000

3 Fixed Asset Turnover Net

Sales 92568000
¿ Asset ¿= 28762000 =3.22׿

4 Total Asset Turnover Sales 92568000

= =0.73׿
Total Asset 127490000

Profitability Ratio

No

11
1 Gross Profit Margin Gross Profit 13674000
×100= ×100=14.77 %
Sales 92568000

2 Operating Profit Margin EBIT 16267000

×100= ×100=17.57 %
Sales 92568000

3 Net Profit Margin Net Profit 12904000

×100= ×100=13.94 %
Sales 92568000

4 Return on Asset/Investment Net Income 12904000

×100= × 100=10.12 %
Total Asset 127490000

5 Return on Equity Net Income 12904000

× 100= ×100=24.80 %
Total Equity 52035000

Leverage Ratio

No Total Debit 75078000

× 100= ×100=58.89 %
1 Total Asset 127490000
Debt Ratio (DR)

2 Debt to Equity Ratio Long Term Debt 23132000

× 100= ×100=43.76 %
Total Equity 52862000

3 Times Interest earned EBIT 16267000

= =15.85׿
Interest 1026000

Comparison between performance Dutch Lady and Nestle can see through liquidity
ratio, activity ratio, profitability ratio, and leverage ratio. Firstly, in liquidity ratio, it has
current ratio, quick ratio, cash ratio, and net working capital. For current ratio, Dutch Lady

12
company is good because the company earn 1.08 times compare to Nestle’ which is 0.86
times. With that, Dutch Lady company can pay short term debt. Secondly, for quick ratio,
Dutch Lady company is poor because only earn 0.61 times compare to Nestle 0.64 times. The
company is difficult to get short term loan and credit from creditors. Thirdly, cash ratio for
this company is 0.21 times compare to its competitors which is 0.25 times. This company is
difficult to repay its short-term debt with cash or near-cash resources. Last for liquidity ratio,
the company is good at their net working capital because earn RM 22417000 compare to
Nestle which is RM -5952000. This company is able to pay its short-term obligations.

Besides, activity ratio has included inventory turnover, average collection period,
fixed asset turnover, and total asset turnover. Firstly, for inventory turnover, Dutch Lady
company is poor because it gets 4.9 times lower than Nestle company which is 5 times. It
means the company hold more inventory than its competitors to generate sales. Next, average
collection period for Dutch Lady company is 38 days compare to Nestle company which is
49 days. Its means that the company is good in collecting debt compare to its competitors.
Also, the company is good in fixed assets turnover. Dutch Lady company fixed assets
turnover is 8.37 times compare to Nestle company which is 3.22 times. It shows the
efficiency of fixed assets utilization in producing sales. Last for activity ratio, total asset
turnover for Dutch Lady company is good because has turnover 2.4 times, while Nestle
company has turnover 0.73 times.

For next ratio, profitability ratio, there have gross profit margin, operating profit
margin, net profit margin, return on asset/investment, and return on equity. Firstly, for gross
profit margin the company is good because it gets 37.94% higher than Nestle company,
14.77%. Then, the company operating profit margin is 13.20% compare to its competitors,
17.57%. It’s good to this company because higher ratio indicates better productivity for
example of their operations. Next, net profit margin for this company is less than its
competitors, which is 9.65% than 13.94%. It shown that the company has poor in sales and
higher of operations cost than Nestle company. Moreover, for return on assets the company is
obtain 23.20% compare to Nestle company which is 10.12% is better. Its means that the
company is able to get RM 0.232 from each RM1 on its total assets. Additionally, return of
equity for this company is also good as 71.29% then its competitors 24.80%. Higher ratio
indicates higher return to shareholders.

13
 Finally, the last ratio is leverage ratio, which has the debt ratio, debt to equity ratio,
and the times interest earned. The first leverage ratio is debt ratio, higher ratio reflects the
higher amount of debt to finance assets. As we can see to this company, they have 67.44% for
debt ratio. It shows the company is worse since have high risk of bankruptcy compare to its
competitors which is 58.89%. Afterwards, debt to equity ratio for this company is lower than
to its competitors, which is 12.26% than 43.76%. Therefore, this company is good because
has lower amount of debt. Last of all, times interest earned by this company is 38.10 times
while its competitors are 15.85 times. It is good to this company because not having difficulty
pay interest payment.

ISSUES OF DUTCH LADY

14
 Dutch Lady Milk Industries Berhad is a company manufactures dairy products in
Malaysia since 1990. The good tastes and good nutrients will always make people choosing
to drink the Dutch Lady brand. As a bigger company in Malaysia, Dutch Lady supply chain at
many companies and it can be founded at any stores such as 99 Speedmart, Mydin, and any
grocery shop. Since Dutch Lady is famous around the world, it must also have issues and
problems during its growth. Based on share price on 2019, it has fallen 6%, warns that its
profits could take a hit in its financial year ending Dec 31, 2019 because of rising raw milk
prices and a weaker ringgit against the US dollar. Dutch Lady Industries stick with providing
high quality and nutritious milk products and they have suffered losses in the first half of
2019 for net profit which is dropped 21.3% year on year to RM51.09 million while revenue
fell 2.3% year on year to RM508.59 million owing to higher raw material prices and forex
woes. Besides, Dutch Lady Milk Industries Berhad net profit also keep fell by 56.5% quarter-
on-quarter to RM9.24 million or 14.4 sen per share in the third quarter ended Sept 30, 2020
from RM21.23 million in the preceding quarter. On a year on year basis, the net profit fell
sharper by 63.3% from RM25.2 million or 39.4 sen per share, while revenue grew by 3.8%
from RM276.31 million. It gives an affect to Dutch Lady Industries to get back the good
reputation.

Target market for Dutch Lady Milk Industries Berhad is for both children and adults or
family. The first main issue that must be force by Dutch Lady is competitors which produce
same product as them such as Nestle and Enfagrow A+.

Nestle is a global food and beverage company that serve many various products. For
example, for Dairy Milk Nestle such as Nestle Nestum, Nestle Just Milk and Nestle Everyday
have similarity as Dairy Milk Dutch Lady which each of it have theirs good nutrient such as
having 13 vitamins and minerals in it for health and well-being. They also have a same flavor
with Dutch Lady which is low fat drink and full cream milk. Also, for kids, nestle have Nestle
Lacktokid which is in powder same as Dutch Lady Nutriplan with 5X DHA products. Besides
that, Enfagrow A+ also is well-known as one of Dutch Lady Milk Industries Berhad
competitors because of the nutrient and specialty milk that they used to make the dairy milk.
The flavor and nutrient also mostly the same as Dutch Lady because it has calcium on the
other hand helps the growth of strong bones and teeth. In addition, Enfagrow A+ also more
have products. For example, for pregnant woman such as Enfamama A+ that helps to
maintain the growth and development of the fetus.

15
 All of the competitors also have the same packaging which are in powder and drink.
For example, Enfagrow Mind Pro is in powder and Enfagrow Ready-To-Drink in packaging
of drink. All of them mostly have same flavor as Vanilla, Strawberry and Chocolate since it
was favorite drinks for children. In addition, Nestle and Enfagrow A+ also have same target
market with Dutch Lady which is all targets for children and family. Since they have more
same product as Dutch Lady, they will compete with each other to attracted costumers by
putting the lower price in market while using the best high quality and nutritious milk
products with maintain and increase the revenue on ratio.

Next issues that forced by Dutch Lady Industries is on February 13, 2018,
Kementerian Kesihatan Malaysia (KKM) has informed the media that they will investigate
the case about Dutch Lady Curious (900g) being harm to children. This news has been blown
up since one Facebook user upload his child’s rashes, claims that it was resulted after his
child consume the milk. Not only that, but the child also has other symptoms such as
diarrhea, cough, and mild fever. Similar case has been found in Petaling Jaya involving a
baby being ill after consuming the product. Managing director Tarang Gupta said the
company has sent samples of its baby formula for laboratory testing. “Upon receiving the
complaint, Dutch Lady launched immediate action to contact the consumer and conduct
internal checks, “In line with our procedure, a sample was obtained from the consumer and
sent to both our internal lab as well as a certified independent laboratory for testing,” he said
in a statement. The company said it is also cooperating closely with the Health Ministry to
resolve the issue.

The company is investigating the product Dutch Lady Curious (900g) with the
specific batch number of 1023C7WA. “Our findings from the internal quality control process
show that there are no quality deviations in the product and our milk is safe to be consumed,”
Gupta said. He also addressed social media speculation over Dutch Lady packaging details,
which Gupta said have been mistakenly identified as counterfeit indicators. He said all
authentic products begin with the batch codes of 100, 101, 102 and 103, expiry dates ending
with (R), (W1), (W2) and (W3), spellings of both “Calcium” and “Kalsium”, and the
Friesland Campina logo with and without a white box. “The public is advised to refrain from
spreading false information which could cause unnecessary public distress. “We take such
incidents seriously and reassure our customers their health and welfare are our highest
priority,” he said. The incident went viral on Sunday when it was alleged that a baby began

16
vomiting and experiencing diarrhea after drinking from a Dutch Lady pack with the “102”
label, which was also claimed to be colored differently.

On February 28, 2018, the Health Ministry said that milk products from Dutch Lady
are safe for consumption after receiving the results of laboratory tests today. Health director-
general Datuk Dr Noor Hisham Abdullah said the ministry's Food Safety and Quality
Division had investigated Dutch Lady's Curious 900gm product for one- and two-year old,
following a February 13 complaint in which a child suffered rashes on its neck and groin,
coughing, diarrhea, and fever after consuming the product.

“The division has determined the manufacturing factory of the product follows a food
safety guarantee program, and analyses also revealed the product as being safe to consume,”
he said in a statement on the ministry’s Facebook page. Dutch Lady Malaysia managing
director Tarang Gupta said he was pleased with the Health Ministry’s announcement, adding
that it corroborated independent tests conducted by other laboratories in Malaysia and
Singapore that its products meet local and international food safety standards. “The ministry's
statement supports our initial findings that there are no product quality deviations, and our
milk is safe to be consumed. We are also happy to share that our investigations also
confirmed all Dutch Lady products sold in Malaysia are authentic, “With 55 years of
operations in Malaysia, our consumers' health and well-being remains our highest priority.
We thank them for their support and continuous trust in our brand,” he said in a separate
statement.

17
CONCLUSION
In manufacturing goods, there are a lot of opportunities to outperform our rivals. Next,
we will give exceptional customer support. Customers will have a lot of commitment to a
corporation that offers exemplary customer support. They are also much more likely to
suggest to families and friends the business. Effective customer support involves listening to
customer requests immediately and making the clients sound like humans, not figures. That
also involves supplying the clients with a variety of ways to get in touch. Many like to make
a phone call, others would email and even others want to get in touch via social media. First,
we will develop our brand as well. We're making customer decisions every day. We're faced
with a wide range as we head to the store. Like low fat yoghurt, for instance. What one we
choose isn't really down to a rigorous taste search. It's down to the product and our
perceptions of the industry behind it. The colors of our logo, the architecture of our website,
social media style and marketing materials express our brand. Build a brand picture that is
consistent and welcoming and consumers are far more likely to buy into our hype. In
addition, we will build a fantastic website and user interface as well. When we arrive on a
badly built website, we have all encountered that sense of annoyance. We don't know where
to find what we're searching for, slowly load pages and take an age for the checkout process.
We would be losing clients along the way if this looks like our website. Check and refresh
our website periodically so that it runs as efficiently as it can reasonably do. And to figure out
why and when consumers want to exit the website, use Google analytics. It can offer input
into the modifications you should make.

Nutrition diseases, or food-borne diseases, are described as the diseases with which
people are affected by the food they consume. This disorders are a common problem for
public health and are costly to manage. Foodborne illnesses arise from the ingestion of foods
and items which are affected. Food exposure creates bacteria, viruses, fungi, chemical agents
and toxins at any point, from development to consumption, and ultimately induces foodborne
illnesses. Ultimately, food safety concerns the intake process, where the presence and level of
foodborne disease are of primary concern. A basic imperative is the observance of stringent

18
control protocols in the food chain, provided that risks to food safety will surface at any point
of the chain. Thus, the responsibility for ensuring food quality is shared by all those
participating in the food chain. Numerous factors are involved in the implementation of a
food safety scheme. Beginning with the implementation of basic hygiene requirements by
laws and legislation, food suppliers shall apply food safety policies and practices, and official
authorities must supervise and audit firms in the food industry to ensure that they work in a
manner compliant with the regulations in effect. Cases of food poisoning that endanger public
health worldwide emerge as a consequence of food pollution at any point, from processing to
consumption. Whereas in theory, the factors jeopardizing food safety seem to be easy to
control, research and recent practices show that in reality there is still a long way to go. In
addition, storage temperatures and processes can also be upgraded. Dairy goods must be kept
at temperatures between 2 °C and 4 °C (36 ° to 39 °F) in the refrigerator. We have these rules
to follow. In dairy products, the fat helps to absorb heavy fumes from the storage atmosphere.
Store dairy goods in waterproof coverings in their own region to minimize the risk of this
occurring. We also do not store milk items in a cooler for vegetables. The fridge is far more
appropriate if we detach it. We must still keep the fridge tidy as well. First, as fresh products
come, we would rotate dairy products as well. It is not appropriate to order dairy products so
far in advance of when they will be used. These goods should preferably be delivered on a
regular basis.

19
REFERENCES

Dutch Lady [Advertisement]. (n.d.).

Hermans, T. (2015). Miracles in translation: Lipsius, Our Lady of Halle and two Dutch
translations. Renaissance Studies, 29(1), 125-142. doi:10.1111/rest.12117

Nestle. (n.d.). Frankfurt a. M.: Deutsche A. G. f. Nestle Erzeugnisse.

Malay Mail. (2018, February 13). After vomiting baby, Dutch Lady says no issues with milk
batch: Malay Mail. Retrieved December 20, 2020, from
https://www.malaymail.com/news/malaysia/2018/02/13/after-vomiting-baby-dutch-
lady-says-no-issues-with-milk-batch/1576965

Journal, W. (n.d.). NSRGY | Nestle S.A. ADR Annual Balance Sheet - WSJ. Retrieved
December 20, 2020, from https://www.wsj.com/market-
data/quotes/NSRGY/financials/annual/balance-sheet

Journal, W. (n.d.). NSRGY | Nestle S.A. ADR Annual Income Statement - WSJ. Retrieved
December 20, 2020, from https://www.wsj.com/market-
data/quotes/NSRGY/financials/annual/income-statement

Malay Mail. (2018, February 28). Health Ministry: Lab tests show Dutch Lady products safe
for consumption: Malay Mail. Retrieved December 20, 2020, from
https://www.malaymail.com/news/malaysia/2018/02/28/health-ministry-lab-tests-show-
dutch-lady-products-safe-for-consumption/1587581

2019, C. (n.d.). Nestle Financial Statement [PDF].

Dutchlady.com.my. (2020, July 30). Products Listing. Retrieved December 21, 2020, from
https://www.dutchlady.com.my/all-products/products-listing/

Journal, W. (n.d.). NSRGY | Nestle S.A. ADR Annual Balance Sheet - WSJ. Retrieved
December 20, 2020, from https://www.wsj.com/market-
data/quotes/NSRGY/financials/annual/balance-sheet

Journal, W. (n.d.). NSRGY | Nestle S.A. ADR Annual Income Statement - WSJ. Retrieved
December 21, 2020, from https://www.wsj.com/market-
data/quotes/NSRGY/financials/annual/income-statement

20
Malay Mail. (2018, February 28). Health Ministry: Lab tests show Dutch Lady products safe
for consumption: Malay Mail. Retrieved December 20, 2020, from
https://www.malaymail.com/news/malaysia/2018/02/28/health-ministry-lab-tests-show-
dutch-lady-products-safe-for-consumption/1587581

Subramanyam, K. R. (2014). Financial statement analysis. New York: McGraw-Hill

Education.

21
Appendix 1 Statement Of Final Position Nestle

22
Appendix 2 Statement of Profit or Loss and Other Comprehensive Income Nestle

23
Appendix 3 Financial Statement of Dutch Lady from WSJ Markets

Appendix 4 Nestle Income Statement

24

Appendix 5 Statement of Financial Position Of Dutch Lady

Appendix 6 Statement of Profit or Loss and Other Comprehensive Income Dutch Lady

25
26