Blazon Pro (AFAS)
Blazon Pro (AFAS)
Blazon Pro (AFAS)
Key Features:
Automate Event Triggered Messages - for timely zone based communication/ announcements. It can make N numbers of different
simultaneous announcement to different zone be it for security check-in, boarding/ final boarding calls, gate information, flight arrival
message, baggage, belt delayed/ cancelled departure/ arrival or any customized message at the airport
Automated Pre-Boarding & Boarding Announcements - help streamline boarding processes, saves gate agents' time, and creates
consistency as a result of standardized messaging
Simultaneous Audible & Visual Presentation - ensures that all passengers are informed through the flight information display system
(FIDS), passenger information display system (PIDS) and the public address (PA) system
Emergency Messaging & Notifications - integrates with emergency systems for mass alerts
Comprehensive Reporting & Diagnostics - what is being announced when, from where, and by whom
Support for System Redundancy - ensures optimum uptime through network, hardware, software redundancy and 24/7 support
Input Options - microphones, pre-recorded messages, emergency systems, automated triggers and more
Outputs - speakers, visual messaging, emergency messaging etc.
Interfaces with -
EPABX / IP-PBX
Communicates with other modules by XML data packet over TCP/IP network
Industry Standard Text to Speech Softwares
Integration with AODB, other protocol, FIDS / PIDS system
API for integration with third party applications
Uses industry standard Voice Boards
Security - password & access based controls ensure secure access and usability for all user levels and job functions within the airport
Other Tools - multi - language support, system administration, maintenance, monitoring and user/ client operations tools
Operating System & Database Supported
Server Operating System: Microsoft Windows Server 2012 (64 bit edition) or above with
Internet Information Server 7.0 or above & .Net Framework Ver. 4.0 or above
Client Operating System: Microsoft Windows 7 or above / Ubuntu Linux
Database: supports industry standard RDBMS systems like Microsoft SQL & MySQL
Benefits:
Ensures that passengers receive timely information
Facilitates automatic messaging which allows agents to focus on important
customer service functions
Provides equal access to disabled passengers and provides clarity in dynamic
airport environments
Empowers the airport with full control over zoning, volume, message
management, and functionality
Improves message intelligibility and improves the overall ambience of the facility
Increases overall passenger satisfaction
IMPLEMENTATIONS OPTIONS
CENTRAL SERVER WITH LOCAL REDUNDANT SERVER LOCAL SERVER WITH FAILOVER REDUNDANCY
LOCAL FIDS / AFAS NETWORK 1
Primary IVR
Central Server
Arrival Departure AFAS Redundant FIDS Server
Secondary IVR
About Us :
Incorporated in 1995, Teckinfo Solutions Pvt. Ltd. is a leading product company in messaging & communication space. We provide
Contact Center Software, Helpdesk Software, Lead Management System, Information Display Systems & CRM products. Our products
are highly scalable & flexible thus empowering organizations to engage with their customers & enhance their customer experience.
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