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2024 Catalog Digital Services Telkom DWS

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#ExpandingConnectivity

HOW CAN YOUR BUSINESS BENEFIT FROM

DIGITAL SERVICES
TECHNOLOGY
IN THIS ERA

PT TELKOM INDONESIA, Tbk


DIVISI WHOLESALE SERVICES
TELKOM WHOLESALE SERVICE DIVISION
Profile and Products

STREAM & PRODUCTS


DWS is one of the functions of PT. Telekomunikasi
Indonesia under the CFU WIB which plays a role in: DIGITAL SERVICE
Executing domestic wholesale portfolio Big Data, AI Vision, API Customer Insight,
business management activities Video On Demands, IPTV, UPoint,
CPaaS/Omnichannel, IoT for Wholesales,
The wholesale customer segment refers to SMS A2P, 2FA OTP, 3FA Phone Number
Verification, Payment Services, Video
Carrier Provider Provider Jasa Khusus
Conference, Digital Office tools, Cloud
Provider Added Services Digital Players
Gaming, SaaS, XaaS

Multimedia Provider CDN, Cloud, Content Provider


DIGITAL PLATFORM
MOBILE OPERATOR NETWORK SERVICE
Centre neuCentrIX, neuCloud, NCIX
PROVIDERS PROVIDERS
(Internet Exchange), CDN, Internet
Ekosistem, IaaS, PaaS

VAS, CONTENT & SERVICE OTT, SISTEM INTEGRATORS, CONNECTIVITY INFRASTRUCTURE


PROVIDER CONTENT PROVIDERS
Astinet, MetroE, IP Transit, SCC, CAC, SL
DWDM, Colocation, Dark Fiber, 5G
Wholesales, Sarpen, IPLC, SIP Trunk, SD
WAN, DDoS, IP Paid Peering
2
Smart home, smart business, and smart mobility ecosystem platform solution
integrated with with multiple types, models & device manufacturers, along with
cloud services that provide flexibility, convenience and comfort in managing smart
Leading IoT Platform & Connectivity Provider devices.

WHY ANTARES EAZY?


Antares smart manufactur would be able
to track downtime in machine and Current existing smart devices and
enhance the productivity performance monitoring platform,
15x than unplaned downtime
Only support devices from their own brands
(focus on device not application)

Lack of data security

Limited app development

Scattered Apps

Eazy offers users flexibility in connecting


devices from various brands, store
recording safely in Private Cloud Server

Give users convenience and comfort in


managing smart devices for their Home and
Business through application without
unnecessary alerts.
SaaS Network Monitor Automation
WHO we help? IT Team who…
Need Monitoring Solution

Confused to Process & Monitor Data

Seek partner to enhance monitoring capability

NetMonk Basic

• Monitor general Parameter from SNMP devices


• Sorting and selection Important parameter value
• Notification setting
• Regression setting
Rest API

NetMonk Monitoring

• Monitor Parameters Wifi from WLC


SNMP NetFlow • Amount of Client per-AP
/IPFix/SFlow. • Uplink and Downlink traffic per-AP atau per-SSID

GPON Monitoring Traffic Flow Monitoring

Custom Solution
OCA Interaction

OCA Blast

SMS Blast

WHY
OCA? System CRM ALL IN ONE

Interaksi perusahaan-pelanggan bisa dilakukan


secara
REAL TIME ANYWHERE ANYTIME

Melalui BERBAGAI macam CHANNEL

Kemudahan mengontrol seluruh saluran hanya dengan


satu dashboard yang dilengkapi dengan berbagai fitur
untuk memudahkan aktivitas komunikasi dengan
pelanggan.
OCA Interaction

OCA Blast

SMS Blast

Pengiriman pesan melalui berbagai saluran komunikasi kepada


jutaan pelanggan secara instan dan otomatis. Dilengkapi dengan
fitur-fitur yang dapat membantu meningkatkan CX penerima
pesan.
OCA Interaction

OCA Blast WITH OCA, YOU CAN…


SMS Blast / A2P Menyalurkan trafik SMS ke entitas lain
Mendapatkan data trafik SMS
Layanan SMS berupa notifikasi, verifikasi, kata sandi, pengingat jadwal,
Mendapatkan data billing
pelacakan pengiriman dari suatu aplikasi ke pelanggan seluler sebagai (Hak/Kewajiban dari transaksi SMS)

respon yang dimanfaatkan oleh kalangan bisnis dari berbagai segmen. Mendapatkan informasi laporan performansi trafik
SMS secara near real time, melalui web

Mempercepat time to market


REGULER PREMIUM

SMS LBA
SMS berisi informasi umum SMS berisi informasi
confidential digunakan untuk
SDR*: Not Available & Retry memvalidasi dan atau Fitur untuk memasarkan produk/jasa
Mechanism High mengidentifikasikan pengguna LOCATION BASED
Co: Notifikasi, Promo/Product aplikasi / media online. ADVERTISING melalui penyebaran SMS sesuai dengan
offer, Info diskon, Ucapan selamat
ulang tahun, Broadcast informasi SDR*: Not Available & Retry jangkauan tower BTS provider di lokasi
Mechanism High
Co: Kode validasi, OTP, area tersebut.
Login Password dan Reset
Password
Target konsumen tepat sasaran dalam
konteks geografis
Informasi akan diterima apabila calon
konsumen berada di area/lokasi yang
relevan/tidak jauh dengan produk dari
pengguna layanan LBA

*Spesifikasi Delivery Report: laporan ketika handset pelanggan berhasil menerima


SMS content secara lengkap (complete)
GameQoo adalah platform layanan streaming untuk bermain game di cloud. Dengan Platform ini, gamers dapat
memainkan game-game berkualitas dan berlisensi resmi dari berbagai publisher ternama dunia secara optimal dengan PC/ Laptop
berspesifikasi biasa sekalipun

150+ High Quality Games (soon to be 600+)


15+ publisher global telah menjadi mitra gameQoo. Deep Silver, codemasters, Milestone, CI Games, Focus Home
Interactive, Plug in Digital, Bigben, 34BigThings, BadLand Games, Microïds, dan sebagainya

What is GameQoo?
GameQoo | Telkom Indonesia | 2022
Phone Number Verifications Telkomsel
Phone Number Verifications
Rate Card
Mobile Insight MSIGHT Telkomsel
Cloud IaaS: neuCloud

● Dedicated Private Cloud ● Elastic Virtual Private Cloud ● Multi-Cloud Orchestration


● Elastic Virtual Private Cloud ● Self-Service IaaS ● Self-Service Integration
● Multi-Cloud Orchestration ● 10 Minutes RFS ● Payu With Monthly Min
● Advance Cloud Service ● Monthly Pay - As - You - User With Commitment
Minimum Commitment

BizTech Physical to VM Cloud to Cloud


End-to-End MS XaaS
Consultation Conversion Migration
IoT Fleet Management
Data Analytics Tools

Data Analytics one step ahead process after capture raw data from IoT Equipment & Systems into create unlock
Insight Data to lead Decision Making in Client Business “Kimia Farma”
Data Analytics IoT Smart Manufacture Use Case
Descriptive >> Diagnostic >> Predictive >> Prescriptive

1 Power Consumption Monitoring

2 Water Purifying Process Monitoring

“Comtelindo”
Data Analytics IoT Fleet Management Use Case

1 Real Time Monitoring

2 Open Pit Prediction


SaaS Project Monitoring: TOMPS
● We help to create value to your project

Step 3. Monitoring & Easy in viewing various of


Step 1. Input Project Planning, execute, evaluate
Reporting Safer and simple data
Initiation Data projects in one integrated projects
storing in an integrated
system
Monitor progress and get report system
Plan and initiate your project
fast and accurately

Real-time project activity Business-fit Management


Full control to your budget monitoring system
Step 2. Update Status &
Evidence

Attach evidence, update status,


get notification from your
gadget
Langit Musik
● Langit Musik is a digital music platform service for listening to songs or music streaming
● Langit Musik service can be installed on Android or iOS, and can be enjoyed on Pay TV Set Top Boxes
● This feature gives customers access to be able to listen to songs either streaming or offline
● More than 8 million songs from local and international musicians.

Service Music Karokean Application

Performance Update
The Indihome Karaoke application
Langit Musik service can be is a Karaoke service based on
accessed through two channels, Android TV. Currently karaoke
Mobile Application and for STB. content has reached tens of
thousands of content.
10. SMS Domestik

SMS A2P SMS LBA


(Application to Person) (Location Based Advertising)
SMS TARGETED
SMS A2P
Layanan SMS berupa notifikasi, verifikasi, kata
sandi, pengingat jadwal, pelacakan
pengiriman dari suatu aplikasi ke pelanggan
seluler sebagai respon yang dimanfaatkan oleh
kalangan bisnis dari berbagai segmen.

Benefit
• Dapat menyalurkan trafik SMS ke entitas lain
• Mendapatkan data trafik SMS
• Mendapatkan data billing (Hak/Kewajiban dari transaksi SMS)
• Mendapatkan informasi laporan performansi trafik SMS secara
near real time, melalui web
• Mempercepat time to market
Jenis SMS A2P
A2P REGULAR A2P PREMIUM
❖ SMS yang berisi informasi
❖ SMS yang berisi informasi rahasia (confidential
umum. information) yang digunakan
untuk memvalidasi dan atau
mengidentifikasikan pengguna
❖ Spesifikasi Delivery dalam aplikasi atau media
Report* : Not Available & online.
Retry Mechanism High
❖ Spesifikasi Delivery Report* :
❖ Contoh penggunaan SMS : Available & Retry Mechanism
⮚ Notifikasi High
⮚ Promo offer
❖ Contoh penggunaan SMS:
⮚ Product offer
⮚ Informasi diskon
⮚ Ucapan selamat ulang ⮚ Kode validasi
tahun ⮚ One Time Password
⮚ Broadcast informasi (OTP)
⮚ Login Password dan
Reset Password
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*Delivery Report adalah laporan ketika handset pelanggan berhasil menerima SMS content secara lengkap (complete).
SMS LBA
SMS Location Based Advertising menawarkan fitur
kepada pelanggan untuk memasarkan produk atau jasanya
melalui penyebaran SMS sesuai dengan jangkauan tower
BTS provider di lokasi area tersebut.

Benefit
Informasi akan diterima jika calon konsumen berada di 21
area/lokasi yang relevan, atau tidak jauh, dengan
produk dari pengguna layanan LBA. Sehingga target
konsumen tepat sasaran dalam konteks geografis.
SMS TARGETED
Layanan SMS Masking yang digunakan untuk menyampaikan SMS
berdasarkan profil yang telah ditentukan terlebih dahulu.

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SMS TARGETED
Layanan SMS Masking yang digunakan untuk menyampaikan SMS
berdasarkan profil yang telah ditentukan terlebih dahulu.

Penggunaan Big Data sebagai


referensi dengan target yang Penggunaan Big Data ini
akan di-blast menghasilkan efektifitas
▪ Based on gender dan efisiensi target calon
▪ Based on usia konsumen
Untuk referensi tertentu akan
dikenakan biaya tambahan

23
SMS TARGETED
Layanan SMS Masking yang digunakan untuk menyampaikan SMS
berdasarkan profil yang telah ditentukan terlebih dahulu.

24
SMS TARGETED
Layanan SMS Masking yang digunakan untuk menyampaikan SMS
berdasarkan profil yang telah ditentukan terlebih dahulu.

25
FAQ
(Frequently
Asked
Questions)
#ExpandingConnectivity

Look forward to hearing from you!

THANK YOU
Feel free to contact us for further considerations

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