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    Banking Operations Management

    Uploaded by

    Prabhav Groh
    This document outlines a 3-credit postgraduate course on Banking Operations Management. The course aims to analyze bank functions, operations, and products. It will use interactive sessions, case studies, group assignments, and newspaper articles. Students are expected to have basic commercial banking knowledge beforehand. The 45-hour course covers topics like liability and asset products, KYC compliance, account operations, payment systems, bills, delivery channels, and retail banking cases. It recommends several textbooks and notes similar courses offered at other universities.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Banking Operations Management

    Uploaded by

    Prabhav Groh
    334 views2 pages
    This document outlines a 3-credit postgraduate course on Banking Operations Management. The course aims to analyze bank functions, operations, and products. It will use interactive sessions, case studies, group assignments, and newspaper articles. Students are expected to have basic commercial banking knowledge beforehand. The 45-hour course covers topics like liability and asset products, KYC compliance, account operations, payment systems, bills, delivery channels, and retail banking cases. It recommends several textbooks and notes similar courses offered at other universities.

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    banking operation

    Original Title

    Banking Operations Management (1)

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    This document outlines a 3-credit postgraduate course on Banking Operations Management. The course aims to analyze bank functions, operations, and products. It will use interactive sessions, case studies, group assignments, and newspaper articles. Students are expected to have basic commercial banking knowledge beforehand. The 45-hour course covers topics like liability and asset products, KYC compliance, account operations, payment systems, bills, delivery channels, and retail banking cases. It recommends several textbooks and notes similar courses offered at other universities.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    334 views2 pages

    Banking Operations Management

    Uploaded by

    Prabhav Groh
    This document outlines a 3-credit postgraduate course on Banking Operations Management. The course aims to analyze bank functions, operations, and products. It will use interactive sessions, case studies, group assignments, and newspaper articles. Students are expected to have basic commercial banking knowledge beforehand. The 45-hour course covers topics like liability and asset products, KYC compliance, account operations, payment systems, bills, delivery channels, and retail banking cases. It recommends several textbooks and notes similar courses offered at other universities.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Sub Committee for Curriculum Development

    Banking& Finance Specialization


    Post Graduate

    Course Name: Banking Operations Management

    Number of Credits: 3 Credits

    Level:

    Learning Objective(s)

    The student will be able to:


    1. Analyse the various functions and the operations of a bank.
    2. Analyseproducts offered by the bank

    Pedagogy:
    1. Interactive classroom session
    2. Case study
    3. Group assignment/presentation
    4. Newspaper Clippings

    Pre-learning:
    Knowledge of basic commercial banking

    Page 1 of 2
    Course Outline
    S.No. Topic Hours
    Overview of Banking in India
    1 2
    Types of customers
    2 2

    3 Banker customer relationship 2

    4 Liability Products offered by banks 6

    5 Assets Products offered by banks 6


    6 KYC compliance/AML rules 2

    7 Account operations and Cash management services 6

    8 Collection and payments of cheque and payment system infrastructure 3


    Currency chest mechanics of interbank clearing cheque truncation
    9 3
    system and NECS
    10 Commercial bills and remittances 2
    11 Alternate Delivery Channels 3
    12 E-wallets 1

    13 Frauds in banking operations and Preventive vigilance 2


    Introduction, Functions and Growth to Retail Banking
    14 1
    Third Party Products
    15 2

    16 Cases in Retail Banking 2


    Total Hours 45

    Books Recommended
    1. Retail Banking, Keith Pond, Financial World Publishing, 2012
    2. Retail Banking in India, O P Agrawal, Skylark Publishers, India
    3. Retail Banking, IIBF, 2010, Macmillan Publishers India
    4. Banking principles and Operations, M N Gopinath ,Snow white Publications
    5. Principles and Practices of Banking, IIBF, McMillan India
    6. Fundamentals of Modern Banking, N C Majumdar, NCBA Kolkata

    Benchmark:
    1. Andhra University - Retail Banking offered as elective
    2. IBS Business School - Retail Banking - Elective

    Page 2 of 2

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