Business Plan

Travel Tour Agency

Proposed MA.KYLA VICTORIA M. GAGASA

Business Type Travel Agency

Name of the Company FC Travel & Tour

Subject SOC 104 ENTREPRENEURAL MIND

Teacher PROF. HUBERT LORESTO

Identity

Fc Travel & Tour Agency is a destination and tour packages travel agency in Marinduque Province
specializing in ticketing, leisure, and tour package arrangements to Philippines and worldwide. It is a full
service travel agency dedicated in providing totally reliable and practical tour and travel solutions as it
offers most competitive rates in the market. The FC Travel & Tour we expertly handle local and
international travel services; including airline reservations, special and customized tours from simple to
unique destinations for business or pleasure trips, hotel accommodations as well as car rentals. We have
highly qualified dedicated professionals and experts in the travel business that will cater to all needs and
demands of various market segments, we are equipped with multi-lingual staff providing a holistic
package of travel services. FC Travel & Tours holding a limited operates as a holding company The
company through its subsidiaries, provide hotels,flights,and ticket booking services, as well as other
travel services FC Travel & Tour holding serves customer over the country.

Facebook page: FC Travel & Tour

Location/Country: Bahi, Gasan Marinduque Philippines

Type: Private

Sector: Consumer Services

Categories: Travel

Tags: Cheap, Flights, Tickets, Train, Bus, Hotel, Booking, Travel, Internet,

Information Technology, Vacation, Holidays, Online, Mobility, Flight

Entertainment

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Problem & Solution

In order to understand the challenges that every travel agency faces, it is important to know some tricks
that can help manage them as well.

Building and Maintaining the Credibility of Online Presence

You should develop a responsive website having a user-friendly interface and traveler-centric
features.Make more investment in organic SEO and content marketing.Have a partnership with a
famous taxi aggregator having a powerful web presence and a successful mobile app.

Maintaining own Service Standard

You need to have a structured training schedule for all drivers. You must ensure that your cab condition
is appropriate by having a periodic check and creating a checklist for better evaluation.Hire experienced
drivers and train them as per their individual problems.

Make Booking Procedure more Convenient

Have a partnership with those service providers giving online booking facilities by means of apps or
websites. You can also get your customized Travel agency invoice software as per your agency needs
which can be integrated in your booking portals.Keep multiple options available for customers to choose
one as per their convenience.

Dealing with Duplicate Data Entries

Have an advanced system that can indicate duplicated data immediately on detection, Your system must
be advanced enough to let know when you are about to send an advertisement to a single prospect
twice to prevent you from doing

Coping with a Flood of Enquiries

Bank on artificial intelligence-powered chat bots to deal with uncountable enquiries at the same time.
Don’t forget to teach your employees that they must talk to customers like human beings, and while
talking they must show it. They can use some jokes if required, and talk in an energetic and changing
tone, not like a robot speech, which sounds monotonous.

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The Competition

The competition between travel agencies is not very high, since they do not possess the same services
agencies ecotourism, which is characterized by specific activities and more personalized experiences.
But the FC TRAVEL & TOURS Agency this ecotourism agencies it is very high, because this agencies
providing the nature tourism services in all country. In the ecotourism industry, the success of each
agency is to provide different packages with competitive prices, have coverage throughout the country,
and be reliable. Of these qualities it depends on the customer's decision to choose one or another
company.

Marketting Activities

Understand your audience

Understanding your audience is the utmost key to create a new and manipulate the existing strategies.
When you understand your customer’s travelling whims, you give them a chance to feel special.

Optimize your website

A website designed to attract travel lovers should have an element of jazz and coolness. Creating a
striking website is the foremost step to grab the attention of your audience. Secondly, you must
optimize your site in the most luring way possible.

The power of social media

Social media is indeed the best platform to create your brand awareness. It is probably the cheapest and
the most effective medium to increase sales, engage customers, and create a presence among your
audience base.

Partner with the local business

Business partnerships are the most affordable and intelligent ways to enhance your business. Partnering
with the local companies or travel agents will get the word out in the markets.

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Invest in content marketing

Distributing valuable and reliable content in the market is a crucial strategy for travel agencies. It
attracts the audience, generates sustainable growth, produces leads, and motivates customers.

Email newsletters are still in the trend

Creating a short email is an efficient and easy way to keep your audience aware of your updates. It can
act as a foundation stone of your digital marketing journey.

Provide quality services

Quality is what creates trust and makes an individual come running back for your services. Thus,
providing the best of services should be your top priority. If people find your service satisfying, they will
write it on their social media, they will tell their friends, and indirectly that would start an advertisement
campaign on your behalf. You can take a step closer to build a perfect brand by the power of ‘word-of-
mouth.

Target Market

Target marketing offers the following benefits, A higher acceptance. Companies can focus more
marketing efforts on specific consumer needs. Knowing better about consumers' tastes and needs, they
can develop more appropriate products, promotions, pricing, and distribution.

Business Travelers

Business travelers access the internet, with 87% turning to their mobile device to go online. They make
travel plans and business purchases, and track investments and trade stocks, bonds, and mutual funds.
Business Travelers are three times more likely to book their trip less than three months in advance.

Family Vacationers

Family vacationers are internet users, with 79% turning to their phone to go online. They pay bills, get
the latest news and current events, and look for recipes.Family Vacationers plan their trip three to six
months in advance. They prefer to vacation during the summer months.

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Friends’ Getaway

Travelers access the internet, with 77% using their mobile device to go online. They make travel plans,
visit blogs, and get financial information.Friends’ Getaway Travelers are making their travel plans more
than six months in advance.

International Jetsetters

are internet users, with 77% turning to their mobile phone to go online. They make travel plans, track
investments, and trade stocks, bonds, and mutual funds, and also get real estate information.
International Jetsetters plan their trips three to six months in advance.

The Competition

The competition between travel agencies is not very high like the other small retailer, since they do not
possess the same services agencies ecotourism, which is characterized by specific activities and more
personalized experiences. But the FC TRAVEL & TOURS Agency this ecotourism agencies it is very high,
because this agencies providing the nature tourism services in all country. In the ecotourism industry,
the success of each agency is to provide different packages with competitive prices, have coverage
throughout the country, and be reliable. Of these qualities it depends on the customer's decision to
choose one or another company.

Revenue Stream

FC Travel & Tour used the Transaction based revenue which to Proceeds from sales of goods that are usually one
time customer payments and also the Service revenue that are generated by providing service to customers and are
calculated based on time. For example, the number of hours of consulting services provided. For Recurring revenue
FC TRAVEL & TOUR Earnings from ongoing payments for continuing services or after-sale services to customers. The
recurring revenue model is the model most commonly used by businesses because it is predictable and it assures
the company’s source of revenue as ongoing.

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Team & Key Roles

Tour Operator

Use operations management skills, use sales and marketing skills, manage human resources, develop
products, use financial management skills.

Tour Director

Provide general knowledge of attractions and destinations, develop and maintain an information file,
prepare and deliver commentary, prepare for tour by making arrangements and confirming
reservations, conduct tours, complete tour reports, daily logs and expense reports, assist special needs
clients, escort passengers.

Reservations Sales Agent

Provide travel information, itineraries and prices, use selling techniques to promote packages,
insurance, etc. handle customer complaints or concerns, counsel clients on terms and conditions of
travel, e.g. cancellation policies, book reservations and send out confirmation notices process payments
and refunds.

Local Tour Guide

Provide general knowledge of an attraction, event or destination, develop and maintain an information
file, prepare and deliver commentary, answer and/or research questions, complete tour reports, assist
special needs clients, respond to emergencies.

Expenses
Having an understanding of your expenses can be a challenge. However, running a travel company
requires that you have adept knowledge of each and every cost in order for you to accurately set

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pricing, pay staff, and gain a profit. Expenses include anything and everything from software to fuel to
taxes,

FC Travel & Tour Materials

Office Equipment

• Fax machine

• Desktop computer

• Telephone set

• Office desk & chair

• Filling Cabinet

Basic Office Supply

• Printed form receipt

• Envelopes

Craft fair and Travel cost

From MARINDQUE To Cost for Php From MARINDQUE To Cost Php

Legaspi 1,000 Ilo-ilo 2,300
Masbate 1,500 Kalibo 1,770
Naga 1,770 Roxas 1,658
Puerto princesa 1,658 Bohol 1,658
Tuguegarao 1,882 Butuan 1,000
Bacolod 2,106 Cagayan de oro 1,000
Caticlan 1,882 Cotabato 800
Cebu 1,608 General santos 900
Dumageutte 1,770 Ozamis 800
Dipolog 1,882 Zamboanga 1,000

International Craft fair and Travel cost

From Manila To Cost $ From Manila To Cost $

Hongkong $99 Singapore $159
Macau $99 Bangkok $189
Taipei $199 Guam $189
Kuala lumpur $139 Jakarta $199
Ho chi minh $149 Bali $199

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FC Travel & Tour Income Statement

Revenue
Service revenue $50,000
Operating system
Advertising $2,600
Depreciation $400
Income tax $1,800
Salaries & wage $11,000
Utilities $400
$15,900
Net income $34,000

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Milestone
A business plan and strategy can't turn into a real business without milestones. Milestones are
what you use to convert your business strategy and tactics into action.

STARTUP TOUR & TRAVEL AGENCY BUSINESS KEY MILESTONE

EVENTS Q1 Q2 Q3 Q4 YEAR

1. Find Location 2023

2. Secure Funding 2023

3. Hire $ Train Initial Staff 2023

4. Set up Business Bank Account 2023

5. Campaign Page 2023

6. Choose Legal Structure 2023

7. Digital Branding 2023

8. Cross Promotion 2023

9. Hire & Train Staff 2023

10. Grand Opening 2023

11. Ticket Booking & Visa Processing 2023

12. Hotel Booking & Travel Insurance 2023

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 Q1 January, February, March
Q2 April, May, June
Q3 July, August, September
Q4 October, November, December

Here is the milestone of my Business which is the Travel & Tour Agency and the first quarter of
the year I will finalized to find a location, secure funding, and Set up Business Bank Account,
and making a Campaign Page and also to choose legal structure. At the same time this in the
first quarter also I would choose the legal structure for my Business. And the second quarter I
would hire and train the initial staff who work my Travel Agency at the same time in the second
quarter for my grand opening. So by the fourth quarter I will take a Cross Promotion for my
Company.

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