Notes Organizational Development
Notes Organizational Development
2. Why is it that an OD practitioners should know how to diagnose and understand inter
group relations?
The OD practitioners should know how to diagnose and understand the inter group relation
because it helps groups often must work with and through other groups to accomplish their goals,
understanding how the organization is currently functioning, and it provides the information
necessary to design change interventions. By to facilitating cooperation and efficiency between
different groups within an organization. This activity involves collection of all the pertinent
information about the state of the organization team building, sensitivity training, and process
consultation. Determine organizational issues to focus on, how to collect and analyze data to
understand them, and how to work together to develop action steps from the diagnosis. If an OD
practitioner are good in diagnosis increases the motivation and action level of the group.
3. How is inter group relations interventions can be apply in the organization?
The Inter group relation intervention can apply in the organization because it promotes
constructive conflict may involve reducing conflict in relations. Interventions involves efforts to
disrupt a cyclical process produced by the interaction of attitudes, behavior and structures. In
addition, inter group development seeks to change the attitudes stereotypes and perceptions that
groups have of each other. In this method each groups meets independently to develop lists of its
perception of itself, the other group and how it believes the other group perceives it.
2. What are the different organizational structure design? Differentiate each one of them.
The different organizational structure design is the functional structure, divisional structure,
matrix structure, process structure, customer-centric structure, network structure. The difference
each structure functional structure is divided into functional units, such as marketing, operations,
research and development, human resources and finance. This structure is based on early
management theories regarding specialization, line and staff relations, span of control, authority
and responsibility. The major functional units are staffed by specialist from such disciplines as
engineering and accounting. Divisional structure as a product or self-contained-unit structure, it
groups organizational activities on the basis of products, services, customers or geography. The
matrix structure focuses on product coordination on a vertical functional structure teams that
form for special projects. Process structure form multidisciplinary teams around processes
emphasize lateral rather than vertical relationships., such as product development, order
fulfillment, sales generation and customer support and emphasize lateral rather than vertical
relationships. The customer-centric structure focuses subunit on the creation of solutions and the
satisfaction of key customers or customer group. Network structure manages the diverse,
complex and dynamic relationships among multiple organizations or units, each specializing in a
particular business function or task, in addition network structures include shamrock
organizations and virtual, modular or cellular corporations.
3. Define reengineering and how does it work?
Reengineering is the fundamental rethinking and radical redesign of business processes to
achieve dramatic improvements traditionally produce and deliver goods and services. Business
process reengineering seeks to break from current processes and to devise new ways of
organizing tasks, organizing people and making use of IT systems so that the resulting processes
will better support the goals of the organization. This activity is done by identifying the critical
business processes, analyzing these processes and redesigning them for efficient improvement
and benefit.