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Underwriting Guidelines - Lance Edwards

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The key takeaways are how to evaluate properties using financial documents like rent rolls and P&L statements to determine cash flow and value.

The documents needed are current and recent rent rolls, recent P&L statements, trailing 12-month financials, and the offering memorandum.

Other questions to ask are why the property is being sold, the market cap rate, required rehab, call for offers deadline, recent improvements, loan details, and anything notable about the area.

CONTENTS

Evaluating Properties with Positive Cash Flow ............................................................................... 1


Gathering the Documents You Need ....................................................................................... 1
Completing the Analysis Sheet: A CHECKLIST .......................................................................... 2
Sidebar: Market Rents vs. Lease Rents .......................................................................................... 4
How to Read a Rent Roll .......................................................................................................... 5
sorting out common RENT Terminology............................................................................. 6
Sample Page from Rent Roll illustrating economic vacancy ............................................... 7
Sample Page from Rent Roll showing totals ....................................................................... 8
How to Read the Profit and Loss Statement ........................................................................... 9
Sample PageS from financial documents ......................................................................... 10
Why is Rehab so Important to Us? ........................................................................................ 14
Understanding ‘All Bills Paid’ – Why We Have to Know! ...................................................... 14
Using the MAO Formula for Low Occupancy Deals ...................................................................... 15
Other Questions to be Answered ................................................................................................. 16
Sidebar: Subsidized housing ........................................................................................................ 17
Sample Paper analysis sheet for a performing property .............................................................. 18
Sample electronic sheet for the same performing property ........................................................ 19
Sample Paper analysis sheet for MAO deal .................................................................................. 20

This is a good time to note that there are some deals that may be more difficult to close for
various reasons. These are:
 Short Sales (too many hoops to jump through)
 Auctions (must have money quickly, and Due Diligence time is too short)
 Deals that are subject to the approval of bankruptcy or divorce court (too risky)
 Deals in areas where the population is less than 50,000 (unless the small town is
considered a bedroom community of, or reasonable commuting distance to, a
larger city)
 Deals in severely economically distressed areas (fewer potential end buyers)
 Condos (you might not control all the units)

Now it’s time to get down to the details!


EVALUATING PROPERTIES WITH POSITIVE CASH FLOW

GATHERING THE DOCUMENTS YOU NEED

These are the documents you’ll need to get the information for filling out your deal sheet.

You will need:


Current and Recent Rent Rolls
Recent Profit and Loss Statements (might be called Income and Expense statements)
Trailing 12 Month Financials (12-month financials at a glance)
Offering Memorandum (Marketing Package)

We use the rent rolls and financial statements to fill out the Unit Mix, Annual Operating Expense
Analysis, and Total Income Analysis sections on the deal analysis sheet.

The Offering Memorandum (OM) is valuable for getting a sense of what the property is like. It will likely
tell us if the property is All Bills Paid or not, what kind of debt is currently on the property, area
demographics and such. There will often be pictures. You can find out how the property is situated
physically in the area. It might give information about recent improvements or rehab that is still
needed. It might tell you what class of property this is, and what the area class is.

The OM is generally not good for getting the rents to use in the Unit Mix section. Those are Market
Rents, and may bear little resemblance to the actual lease rents. More on that later! If the property is
currently performing, the OM is not the place to get most of the expense amounts. You need the
financial documents for that.

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COMPLETING THE ANALYSIS SHEET: A CHECKLIST

We’re happy to provide both the paper sheet and the Excel analysis form. If you’re submitting a deal
analysis on the paper form for our review, please be sure that the information is legible. Include as
much helpful information as you can, even if it’s in the margins or white space.

For your reference, there are samples of a completed paper analysis sheet and a completed Excel sheet
at the end of this document. It’s very important to note that the deal analysis sheet is a tool. That’s all
it is! Each deal is different, and sometimes the deal sheet may seem inadequate. Well, sometimes, it is.
That’s where the knowledge of what Lance teaches, common sense, and lots of explanations come into
play. Let’s fill out that deal sheet!

1. ____ If you’re sending us the paper form, be sure your name and email address are listed.

2. ____ Enter the property address and name of the property.

3. ____ Enter the asking price, if there is one. If you’re using the paper form, circle ‘Asking’. If
you’re suggesting an offer price, include that too, and indicate that it’s an offer price.

4. ____ Be sure to enter the number of units, and if you’re using the paper copy, the per unit
amount.

5. ____ Be sure to indicate if this is a Class A, B, or C deal. Make a note of the area class, too.

6. ____ Include Owner/broker information.

7. ____ Enter the current mortgage information, especially if it’s assumable. If it MUST be
assumed, note that, too. If it’s unknown, that’s okay. Skip it.

8. ____ Enter how many units are subsidized, or approved for subsidies.

9. ____ Make sure to note if it’s All Bills Paid (ABP) or not. This JUST applies to the electricity.
There are some apartments where only the efficiencies are ABP, or only the units in older
buildings, or only the HUD units, for example. When it’s mixed like this, just make a notation of
‘mixed’ or ‘some’ or something that describes the situation.

10. ____ Enter the unit mix information. It’s okay to combine line items with a weighted average of
the rent amounts, as long as the total amount approximates the actual amount of the lease
rents. More on this later, too!

11. ____ Enter the annual expenses. On the paper sheet, you may have to cross out and re-label
descriptions or combine items. Some things to pay close attention to are:
TAXES DUE NEXT YEAR : Even if the seller didn’t pay his taxes and it’s not listed on the
financials given to you, it is probably in the Offering Memorandum. This is one of those times
when it’s okay to use the Pro Forma figure, if you have nothing else.
INSURANCE: Insurance for a Class C property may be in the $150 to $300 per unit range in most

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places, if you have no figures to go on. Coastal areas may be much more, possibly up to $500
per unit.
UTILITIES: Most financials break these down, and if they do, you should, too. If you are only
given a lump sum for all the utilities, use that.
MANAGEMENT and PAYROLL AND BENEFITS: The Excel sheet has a line for each of these. If
you are using the paper form, combine the amounts and enter that in the MANAGEMENT FEES
line. We expect the management and payroll amounts together to be around 10% to 12% of the
Gross Scheduled Income (GSI).

If Maintenance salaries are listed, include them with REPAIRS AND MAINTENANCE rather then
with MANAGEMENT/PAYROLL.

REPAIRS AND MAINTENANCE: We expect these to be about 10% of the GSI. If they are lower, it might
be a clue that the property wasn’t taken care of and there might be rehab to do. Or, it might just be
because the seller performed a lot of maintenance himself. That’s important to know because a new
owner will likely not be doing the work himself. Another reason it might be low is because the salaries
for maintenance personnel may be included with other salaries.
CONTRACT SERVICES: Many financials lump all third-party expenses into this category. It may include
pest control, accounting, legal, yard or pool maintenance, trash removal, labor costs for repair, etc. The
Excel sheet has a line for it. If you have room, enter it on an unused line on the paper form, or lump it
into OTHER. Again, if the financial documents break down the contract services, you should, too,
especially if you’re using the Excel sheet.
Don’t list Capital Expenditures in the expenses. We only want to list items that would be recurring or
would be expected expenses for a new owner.

When you’ve entered all the operating expenses, check your total against their P&L totals.

12. ____ If you’re using the paper form, make sure you figure the Total Gross Yearly Rental Income and
enter that. Double check it against the Gross Potential Rent (or the appropriate total) on the P&L.

13. ____ Enter Other Income. You want to be conservative here. Enter only the items you would
expect to be recurring dependably year after year. Don’t enter 1-time expenses.

14. ____ Enter the economic vacancy. Also make a note of the physical vacancy. If you’re using the
paper form, make a note of both the economic and physical vacancy percentages, then enter the
economic vacancy amount in the amount field. Never use less than 10% for economic vacancy.
More on economic vacancy to come!

15. ____ Bring the Total Operating Expenses over from the right side of the page. The Excel sheet does
this for you. Important note! If the expenses are less than the national average, you’ll need to
calculate and enter the appropriate amount on the paper sheet, or enter the appropriate
percentage on the Excel sheet and let it calculate the amount.

16. ____ On the paper sheet, subtract the vacancy amount and the Total Operating Expense amount
from the GSI and enter the remainder in the Net Operating Income line.

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17. ____ Skip down and enter the Rehab Costs in the DEBT SERVICE ANALYSIS AREA. We use that when
we calculate the cap rate.

18. ____ If you’re using the paper form, calculate the cap rate this way: NOI divided by (price + rehab
amount).

19. ____ The only field required in the DEBT SERVICE ANALYSIS AREA is the rehab. The rest of this
section is useful for doing financial modeling, and together with the Cash Flow Analysis section, to
ultimately determine if this will be a good deal.
A good estimate for Closing Costs is 3% of the price. Your mileage may vary.
If the note MUST be assumed, go ahead and enter the loan information.

20. ____ Cash Flow Analysis: This area can help you learn how much cash flow to expect annually. To
calculate the Cash on Cash Return (CCR), divide the Yearly Cash Flow by (down payment + closing
costs + rehab).

21. ____ Be sure to use the Value Play area to explain anything noteworthy and list the value plays.

That’s it! You’re done with the deal sheet! Want a little more information and insight? Keep reading!

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SIDEBAR: MARKET RENTS VS. LEASE RENTS

Why NOT use Market Rents in the Unit Mix?

It’s very tempting to use the market rents in the Unit Mix area, but
there are (at least) two very good reasons not to do it.

1) Doing so can artificially inflate the economic vacancy.

If the market rent is $500 and the lease rent is $480, that’s
not too big a difference, and you might actually be okay
using the market rent amount.

But we’ve seen some cases where the market rent is listed
as $500 and the lease rent is only $350. That’s a big
difference! Now remember that we use the Low Occupancy
Maximum Allowable Offer (MAO) formula if the economic
vacancy is around 40% or more. If all the units were similar
to that one we described … well, let’s do the math.

350 / 500 = .7 That means there’s a 30% difference


between the market rent and the lease rent. (By the way,
this is called the ‘Loss to Lease’.)

Can we really call that an economic vacancy when we don’t


expect to receive that $500 in the first place? No.

2) Doing so can also artificially lower your expense ratio.

If you use the higher market rents to calculate the GSI, then
the total expense amount will be a smaller percentage of the
GSI.

Do you want to calculate your expense ratio using a phantom


number you know won’t be collected in the first place? No
again!

We need to know the expenses in relation to the ACTUAL


amount we expect to receive in revenue.

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HOW TO READ A RENT ROLL

Deciphering a rent roll can sometimes be a challenge. It doesn’t help that they come in all different forms and with varying
degrees of detail. Sometimes they only list the resident’s name and amount of rent. That’s not helpful!

We are looking for some specific things in the rent roll.

 We want to know how much rent is expected from the resident: we call this the Lease Rent. Most rent rolls produced
by software packages also list the Market Rents. For our purposes right now, we don’t care about market rents.

 We want to know the physical vacancy

 We want to see if there are any balances due equal to a month’s rent or more. In other words, we want to see what
was actually collected. We consider any units with delinquencies (DQ) of a month or more to be economically vacant.
(NOTE: This is only one method of figuring the economic vacancy. You might also simply take the Total Balance amount
and divide by the Total Lease amount, and get an economic vacancy that way. It’s a judgment call.)

 We want to find out if there are any non-revenue units. Are any units being used for an office? For model units? For
maintenance or storage? If there are, be sure to include them in the unit mix without a rent amount, so we won’t
calculate our figures expecting income from them.

 We want to see if any residents have been given a Notice to Vacate (NTV). If there are a lot of them, then perhaps the
management is trying to clean up a bad resident base. If there are a lot of delinquencies but no NTV’s, it might be an
indication of poor management practices. There’s a value play for us!

 We want to know if there are any down units. A down unit is a vacant one that needs more than typical turnover to be
inhabitable. It might be down simply because it needs a new sink and dishwasher, or it might be down to the studs and
needs everything. If you see any down units, be sure to ask the broker to give you the rehab info.

 Always try to get the most recent month-end rent roll. A rent roll produced during the first few days of the month will
not be helpful for figuring collections. Many residents simply will not have made their payments yet, but they shouldn’t
be considered DQ.

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SORTING OUT COMMON RENT TERMINOLOGY

Few things can be as confusing as the terminology used when dealing with rent amounts. Not all brokers use them the same
way, so it’s very hard impossible to give definitive definitions. In an effort to demystify them, here’s a guide… that’s right
some of the time!

1. ACTUAL RENT (ALSO CALLED THE LEASE RENT) This one is *golden* and very likely the only place you'll find it is on a
current rent roll. This is what we should use in the unit mix area of the analysis sheet when calculating the NOI and thus, the
cap rate. It’s the amount that’ll be received if the resident pays as contracted.

2. SCHEDULED RENT This might refer to what the rent should have been, but concessions have been given that bring down
the actual amount the resident will pay. For example, maybe the month they signed, there was a special that reduced rent by
$25 for 6 months. In this case, the scheduled rent was $450, but their actual rent those months was $425.

3. PROJECTED RENT This might be used to describe what the rents would be after the repair is done on vacant/down units.
It could also describe the rents that are used in the calculation of future projections. Often lenders will want to see 5 year
financial projections. What is commonly done is to add 3% to the previous year’s numbers in the projections.

4. PROFORMA RENT This is typically what you'll see in the marketing brochures. It might be synonymous with market rent
or projected rent in some cases. It almost always is more than the current actual rents, or even scheduled rents.

5. STABILIZED RENT We generally consider a property to be stabilized at around 80 to 85% occupancy. This could be used
to describe the rents that might be collected after a property has been rehabbed or repositioned and the clientele is of a
better overall quality and quantity. And by quantity, we mean that if the property had to be repositioned, it might mean that
there is a considerable drop in tenancy while the undesirables are being evicted. It's hard to get one bad apple out and one
good apple in, until you have all the bad apples out.

5. MARKET RENT This might be used to describe what the rents are (well, theoretically) at the apartments across the street
or down the street. Think about it being what the broker thinks the rents should be in this market in general. Be wary of the
listed market rents in an Offering Memorandum. Not all brokers arrive at them the same way, and there seems to be a lot of
optimistic speculation used when coming up with these amounts. We've also seen it used to describe what the rent would be
to John Doe if he walked into our apartments today, and didn’t receive any discounts.

The difference between the market rent and the actual lease amount is called the ‘Loss to Lease’ or ‘Loss to Market’. In the
rare cases where the actual lease amount is higher than the market rent, that difference is called the ‘Gain to Lease’ or ‘Gain
to Market’.

6. CURRENT RENT This could be used to mean actual rent, lease rent, scheduled rent, stabilized rent, or market rent as
described above! If your broker uses this term, simply ask if he means actual lease rent.

This brings up another point to be aware of - when the broker tells you the current rent is $500, remember that many of
those existing leases were signed before the $500 may have been in place. At most complexes, especially larger ones,
residents of like units will not all be paying the same rent at any given time. That's why it's so critical to get the rent rolls to
see what each resident is paying now. And once you examine the rent rolls, compare the amounts received to the P&L's, just
to be sure you’re on the right track.

The bottom line is, always try to find out the lease rent amounts. You may have to do some digging to find them! That’s what
is actually expected as income, and that’s what you need to evaluate your deal.

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SAMPLE PAGE FROM RENT ROLL ILLUSTRATING ECONOMIC VACANCY

Notice the differences between the Market Rent, Lease Charges, Gross Possible, and Actual Potential Charges in
the middle of the page.

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SAMPLE PAGE FROM RENT ROLL SHOWING TOTALS

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HOW TO READ THE PROFIT AND LOSS STATEMENT

If only all financial statements were the same… Alas, they are not. You’ll see some that are created from scratch without using any
software package or spreadsheet. You’ll see some that are several pages long, some that are only several lines long, maybe written
on a yellow legal pad. Some are created by the mom and pop owner, some by a manager or management company, some by a
bookkeeper, some by a CPA. Even among the ones done by a CPA, you might receive financials done using an accrual basis, or a cash
basis – and those don’t include all the same things.

You may receive one or more monthly Profit and Loss statements. You may receive one or more 12-month trailing statements. That
trailing statement might include the most recent 12 months, but most often you’ll receive the previous calendar year 12-month
document and then individual documents for the previous months of the current year. You may receive a Profit and Loss Variance
report.

Just keep it in mind that we are looking for some specific things in the financial documents.

 We want to know how much rent was actually collected. Compare this amount to the rent roll to double check it.
Theoretically, it should be the same. You might be amazed how often it isn’t. This discrepancy might be due to accounting
practices, or the fact that you have last month’s rent roll, but financials from 2 months ago. On a few occasions, we’ve
found math errors in their financials. When these things happen, just use logic and common sense to see if it’s in the
ballpark.

 We want to identify ‘Other Income’ that we can conservatively and reliably include on our deal sheet.

 On the trailing financials where they show several months side by side, check for trends. For example, if you notice that
occupancy increases dramatically in recent months, make sure the new residents went through a normal screening process.
Many times, sellers will do whatever they can to get bodies in the units in order to increase the occupancy. Sometimes
these units are being filled with undesirable residents, and with very large concessions. This will not only affect the buyer’s
bottom line, but will cost the buyer to correct the situation.

 We want to find the management fees and the payroll and benefit amounts. Remember, these together should be around
10% to 12% of the GSI.

 Find all the information you need to list the expenses on the deal sheet.

 Check the last lines of the trailing financials to see if any months had a negative cash flow.

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SAMPLE PAGES FROM FINANCIAL DOCUMENTS

This example is a Profit and Loss Variance Report. It shows the actual numbers and compares them to the
predicted budget amount for the month and the year to date. This example also shows the yearly budgeted
amount.

This is a common general format for income and expense statements. They start with the Gross Potential rent
amount, then individually list and subtract (or add) the items that affect that amount.

Notice the bad debt write-off of over $11,000. That lessened the Total Income for that month considerably.
But based on the Yearly Budgeted write-off amount, we assume they don’t expect to do that on a monthly
basis.

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This is page 2 of the same report. Notice the NET INCOME line beside the arrow. They had a positive cash
flow of $8.16.

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This is an example of a 12-month Income and Expense statement. These are very helpful for spotting trends
and forming questions to ask the broker.

Look at the VACANCY line highlighted in orange. The vacancy has gone down remarkably during the year. It
appears they spent 2011 repositioning the property.

Notice the LATE /NSF FEES highlighted in yellow. They have also gone down significantly. For one thing, this
indicates to us that we shouldn’t expect as much in late fee income collection in the next year as they received
in 2011.

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On this page, notice that the utilities for May and June are far less than the other months. This doesn’t appear
to be a seasonal fluctuation, or the difference would be more gradual and spread over more months. This is a
question for the broker.

Also notice that the ON SITE PAYROLL and PROPERTY MANAGEMENT FEE were included in the category of
GENERAL & ADMIN. When you submit your spreadsheet and paperwork, don’t leave it ‘lumped’ in this
category. If you’re using the paper form, add these together and list them on the Management Fees line. The
Excel spreadsheet has line items for each one individually.

Always check the NET OPERATING INCOME line, usually at the end. Notice in this example that there was a
negative NOI in March, then two months later in May, there is a substantial increase. This is surely related in
part to the low expenses in May and June, but it would be a good idea to see if you can figure out the reason,
and confirm it with the broker.

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WHY IS REHAB SO IMPORTANT TO US?

We take into account the rehab when calculating both the cap rate and the MAO amount (when the vacancy is more than about
40%). To find the true cap rate on a property that is currently income producing, we divide the NOI by (asking price plus rehab
amount) to get the cap rate. Brokers NEVER do this, and it's one reason why the cap rates they claim as 'actual' are often much
better than they really are when you take the rehab into consideration.

Read more about the MAO formula below.

UNDERSTANDING ‘ALL BILLS PAID’ – WHY WE HAVE TO KNOW!

One thing we must know is whether or not it's All Bills Paid (ABP). The term ‘All Bills Paid’ is a little misleading. We’re really only
talking about the electric bill. The reason it's so important has to do with the expense ratio.

The national averages for expense ratios are 45% where the tenants pay the electric bill, and 55% where it's all bills paid (where the
owner pays the electric bill). So if our actual expenses are less than 45%, we throw out the actual amount and calculate what 45%
of the GSI would be, and use that amount as the expenses on the left side of the sheet. What we’re trying to do is figure out what
the expenses would be for a new owner. It would be added risk if we used an expense ratio less than the average.

We use 55% if it's all bills paid, because the owner's expenses are higher if he has to pay the electric bills, and the extra 10% is about
the average cost of the added expenses.

(Note: if the property is in the Houston area, we add another 5%. So if it's not ABP in Houston, we would use at least a 50% ratio. If
it is ABP in Houston, we would use 60%. In other coastal areas where insurance may be excessively high, consider increasing the
amount there, too.)

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USING THE MAO FORMULA FOR LOW OCCUPANCY DEALS

We use the MAO formula when the economic vacancy is more than around 40%. In that circumstance, the cap rate method isn’t
helpful because the results are unrealistic – the numbers are incomplete. The MAO method is a carryover from the single family
residence world of rehabbing distressed properties. It works for apartments, too!

Here’s the formula:

MAO = (70% * ARV) - Rehab Cost


Where ARV = proforma NOI / market cap

MAO = (70% * ARV) minus Rehab Cost


Where ARV = proforma NOI / market cap

MAO= (70% * $1,666,667) – rehab


MAO= 1,166,667 - $75,000
MAO= $1,091,667

1. The cap rate no longer applies, so we use the MAO formula


2. MAO assumes 10% vacancy
3. MAO assumes average expenses of 45% or 55% (for ABP), plus 5% more for Houston
4. Using 10% vacancy and 45% (or 55% or 60%) expenses, you get the pro forma NOI
5. Use MAO formula to calculate the maximum amount you would offer

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OTHER QUESTIONS TO BE ANSWERED

The data on the deal analysis form is only part of the information we need to evaluate a deal. There are
some very important questions we need to have answered by the broker or seller.

In addition to the information we’ve already discussed on the deal sheet, find out these things:

 Why are they selling? This will give us a clue about how motivated the seller is. (This only applies to
privately owned deals. If it’s an REO, we know why they’re selling.)
 What’s the area market cap rate?
 What class of area is this in? If they say it’s a Class C or D, you might go to spotcrime.com and check
the address for reported crimes.
 What is the nature of the rehab that needs to be done?
 Is there a Call-for-Offers date we need to know about?
 Have there been recent improvements? How much and what were they?
 If there’s an assumable loan, when does it mature or balloon?
 If the seller has lots of equity in it, or if it’s free and clear, is he willing to do any financing?
 If there’s anything noteworthy about the area, include that. For example, it is next door to a major
university and the residents are primarily students? Or, is it near a major employer that is expanding?
Are these the only apartments in the area?
 Is there a Resident Utility Billing System (RUBS) in place to charge any utilities back to the resident?
 If there are subsidized units, is there any available information such as when the subsidy contract
expires or if/when/how it is renewable?

The main thing here is to learn anything about the property that will help you understand the overall picture.

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SIDEBAR: SUBSIDIZED HOUSING

Is Subsidized Housing Good or Bad?

This little question will generate lots of opinions industry-wide.

There are some owners who will tell you they prefer not to allow
any subsidized units in their properties. Their experience has
been that when some residents are getting their home for next to
nothing out of their own pockets, they tend not to respect the
property. Vandalism and damage go way up.

Then there are others who will tell you that they love subsidized
units because once the subsidy starts, they receive the rent money
like clockwork and rarely have to worry about delinquencies.

Our experience is that it boils down to the resident screening


process done by the manager. If you have an inadequate process
in place to screen out undesirable applicants, you will have
undesirable results.

If on the other hand you have some excellent screening processes


in place, you may be very happy with the results.

One added happy fact is that very often, the approved subsidy
amount is more than the other lease rents for the same type unit.

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SAMPLE PAPER ANALYSIS SHEET FOR A PERFORMING PROPERTY

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SAMPLE ELECTRONIC SHEET FOR THE SAME PERFORMING PROPERTY

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SAMPLE PAPER ANALYSIS SHEET FOR MAO DEAL

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