Compatibility Charts

Enterprise Vault™
Compatibility Charts
11.0, 12
February 28, 2019

Enterprise Vault™: Compatibility Charts
Last updated: 2019-02-28.
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Contents
Chapter 1 About this guide ................................................................... 8

Introduction ................................................................................... 8
End of support policy for Veritas software ............................................ 8
Enterprise Vault and Microsoft products .............................................. 9
Original releases and service packs ................................................... 9
Key ........................................................................................... 10
Chapter 2 Enterprise Vault core dependencies ............................ 11

Introduction ................................................................................. 12
Operating system ......................................................................... 12
Standalone Enterprise Vault Administration Console ............................ 13
Enterprise Vault API Runtime .......................................................... 14
Enterprise Vault Server support for Add-Ins ....................................... 16
Domain and forest functional levels .................................................. 16
Microsoft SQL Server .................................................................... 17
.NET Framework .......................................................................... 18
Microsoft Forefront TMG ................................................................ 19
Microsoft Outlook on the Enterprise Vault server ................................. 20
Microsoft Management Console (MMC) ............................................ 21
Web browsers ............................................................................. 21
Server virtualization ...................................................................... 22
Clustering ................................................................................... 23
Citrix .......................................................................................... 24
Microsoft Operations Manager (MOM) and System Center Operations
Manager (SCOM) ................................................................... 25
Veritas backup agents for Enterprise Vault ......................................... 26
FIPS 140-2 compliance ................................................................. 27
IPv6 support ................................................................................ 27
Chapter 3 Storage devices, appliances, and software ............... 29

Introduction ................................................................................. 29
Storage devices: CIFS/SMB ........................................................... 30
Storage devices: streamer API ........................................................ 33
Dell EMC Centera and Atmos ......................................................... 35
Contents 4
Dell EMC Centera SDK, CentraStar, and Atmos ........................... 35

Storage software: NTFS ................................................................ 36
Secondary storage devices ............................................................ 37
Secondary storage software ........................................................... 39
Chapter 4 Exchange archiving .......................................................... 41
Introduction ................................................................................. 41
Exchange Server .......................................................................... 42
Exchange Online .......................................................................... 44
Enterprise Vault Data Classification Services ..................................... 44
Exchange Server 2003 OWA control file versions ................................ 45
Enterprise Vault OWA Extensions compatibility with Enterprise Vault
Server .................................................................................. 45
Enterprise Vault Office Mail App for OWA compatibility with Enterprise
Vault Server .......................................................................... 45
Chapter 5 Exchange archiving client compatibility ...................... 47

About Exchange archiving client compatibility ..................................... 47
Windows operating systems for Outlook Add-In .................................. 48
Windows email clients ................................................................... 49
Web browsers ............................................................................. 50
Browser support for Enterprise Vault Office Mail App for Exchange
2013 and Exchange 2016 ........................................................ 50
Mac client operating systems .......................................................... 51
Mac email clients .......................................................................... 52
Mac client browsers ...................................................................... 53
Desktop search utilities .................................................................. 54
Windows Search (WS) ............................................................ 54
X1® Content Connector for Enterprise Vault ................................ 55
Screen reader .............................................................................. 55
Chapter 6 File System Archiving (FSA) .......................................... 56

Content platforms ......................................................................... 56
Support for FSA Agent ............................................................ 56
Unix, Linux, and NFS .............................................................. 58
Support for Dell EMC Celerra, VNX, and Unity Series .................... 59
Support for NetApp Data ONTAP ............................................... 59
Support for IBM N series .......................................................... 60
Unsupported content platforms .................................................. 61
Client access ............................................................................... 62
Supported client access ........................................................... 62
Contents 5
Unsupported client access ....................................................... 63

Content protocols ......................................................................... 64
Supported content protocols ..................................................... 64
Unsupported content protocols .................................................. 65
Supported Windows components ..................................................... 66
Cluster support for FSA services ..................................................... 69
Supported applications .................................................................. 71
Enterprise Vault server and FSA Agent/Placeholder service component
........................................................................................... 73
Chapter 7 Domino mailbox archiving and journal archiving

........................................................................................... 75
Notes client on the Enterprise Vault Server ........................................ 75

Enterprise Vault Domino Gateway .................................................... 76
Enterprise Vault extensions for Notes and iNotes/DWA clients ............... 77
Enterprise Vault web applications .................................................... 77
Chapter 8 SharePoint archiving ........................................................ 78
SharePoint server versions ............................................................. 78

Windows SharePoint Services (WSS) ............................................... 79
SharePoint indexing ...................................................................... 79
Office Online Server ...................................................................... 80
OneDrive for Business ................................................................... 80
Enterprise Vault for SharePoint support in an RBS environment ............. 81
Chapter 9 SMTP archiving .................................................................. 82

About SMTP archiving ................................................................... 82
Chapter 10 Skype for Business Archiving ........................................ 83
About Skype for Business Archiving ................................................. 83

Communication platform ................................................................ 84
Chapter 11 Enterprise Vault Search ................................................... 85

About Enterprise Vault Search ........................................................ 85
Desktop ...................................................................................... 86
Windows client operating systems ............................................. 86
Browser versions supported on Windows .................................... 87
Mac client operating systems .................................................... 88
Browser versions supported on Mac ........................................... 88
Tablet ......................................................................................... 89
Contents 6
iOS operating systems ............................................................ 89

Browser versions supported on iOS ........................................... 89
Android operating systems ....................................................... 90
Browser versions supported on Android ...................................... 90
Windows operating system ....................................................... 91
Mobile ........................................................................................ 91
iOS operating systems ............................................................ 92
Browser versions supported on iOS ........................................... 92
Android operating systems ....................................................... 92
Browser versions supported on Android ...................................... 93
Windows operating systems ..................................................... 93
Chapter 12 Compliance Accelerator and Discovery

Accelerator .................................................................... 94
Supported versions of Enterprise Vault in Accelerator environments

........................................................................................... 94
Compatibility of Accelerator client and server components .................... 95
Compliance Accelerator ................................................................. 95
Compliance Accelerator compatibility with Enterprise Vault ............. 95
Compliance Accelerator compatibility with other server components
..................................................................................... 96
Compliance Accelerator compatibility with other client components
..................................................................................... 99
Server virtualization ............................................................... 101
Discovery Accelerator .................................................................. 101
Discovery Accelerator compatibility with Enterprise Vault .............. 101
Discovery Accelerator compatibility with other server components
.................................................................................... 102
Discovery Accelerator compatibility with other client components
.................................................................................... 105
Server virtualization ............................................................... 107
eDiscovery Platform .................................................................... 107
Chapter 13 Antivirus software ............................................................ 108
About antivirus software ............................................................... 108
Chapter 14 Third-party integrations .................................................. 110
Provided by Veritas ..................................................................... 110

Provided by Veritas Technology Partners ......................................... 111
Contents 7
Chapter 15 Localization ........................................................................ 113

Enterprise Vault localization .......................................................... 113
Appendix A Changes to prerequisite software for Enterprise

Vault 12 ......................................................................... 115
Changes to prerequisite software for Enterprise Vault 12 .................... 115
Appendix B Revision history ................................................................ 118
February 28, 2019 ...................................................................... 118

January 25, 2019 ........................................................................ 119
December 21, 2018 .................................................................... 120
November 30, 2018 .................................................................... 121
Chapter 1
About this guide
This chapter includes the following topics:
■ Introduction
■ End of support policy for Veritas software
■ Enterprise Vault and Microsoft products
■ Original releases and service packs
■ Key
Introduction
The Compatibility Charts provide information about the compatibility of Enterprise
Vault, Compliance Accelerator, and Discovery Accelerator 11.0 and 12.
To obtain the Compatibility Charts for older versions of Enterprise Vault, click the
following links:
■ Enterprise Vault 10.0
End of support policy for Veritas software

Note that Enterprise Vault 11.0.x reached its End of Support Life on February 1,
2019. For details, see the following article on the Veritas Support website:
https://www.veritas.com/docs/100038896
About this guide 9
Enterprise Vault and Microsoft products
Information about Enterprise Vault 11.0.x will not be included in future editions of
this guide, but this edition will be available for reference.
For information about the end of life policy for Veritas software, see:
■ Veritas End of Life Policy
■ Veritas Product End of Life
Enterprise Vault and Microsoft products

Veritas is committed to ensuring that Enterprise Vault works effectively with the
various products found in a typical Microsoft collaboration environment. We are
committed to ensuring that Enterprise Vault adds value to the latest releases from
Microsoft in the following product families:
■ Exchange
■ Office and Outlook
■ Windows
■ SQL Server
■ SharePoint
■ Skype for Business
To this end, we try to provide support for new releases from Microsoft in those areas
within 90 days after the general availability of the releases from Microsoft. In some
cases, support may take longer than this, but we try to meet this objective to provide
our customers the best interoperability with Microsoft products.
Microsoft update rollups and hotfixes are supported unless otherwise stated.
Original releases and service packs

Where a table shows a specific version of Enterprise Vault, for example 11.0, support
is on Enterprise Vault 11.0 OR and all its service packs unless stated otherwise.
For example, in the table in the "Windows email clients" section, Outlook 2013 OR
is supported by all versions of Enterprise Vault 11.0 and 12.
See “Windows email clients” on page 49.
We implicitly support all minor releases and cumulative updates (CUs) unless stated
otherwise. For example, if we support version X.Y we implicitly also support version
X.Y.n. This support assumes that only minor changes such as defect fixes are
included in these releases. When there are more significant changes in functionality,
About this guide 10
Key
we reserve the right to explicitly remove our support if these changes affect the
product’s integration with Enterprise Vault.
Key
The values in the tables in this guide have the following meanings.
CU Cumulative Update.
OR Original Release.
OSR OEM Service Release.
SP Service Pack.
Y Use of the combination of products is supported.
N Use of the combination of products is not supported.
P Pending. Use of the combination of products is not currently supported. Following

testing, this value will change to Y or N.
Chapter 2
Enterprise Vault core
dependencies
■ Introduction
■ Operating system
■ Standalone Enterprise Vault Administration Console
■ Enterprise Vault API Runtime
■ Enterprise Vault Server support for Add-Ins
■ Domain and forest functional levels
■ Microsoft SQL Server
■ .NET Framework
■ Microsoft Forefront TMG
■ Microsoft Outlook on the Enterprise Vault server
■ Microsoft Management Console (MMC)
■ Web browsers
■ Server virtualization
■ Clustering
■ Citrix
■ Microsoft Operations Manager (MOM) and System Center Operations Manager

(SCOM)
Enterprise Vault core dependencies 12
Introduction
■ Veritas backup agents for Enterprise Vault
■ FIPS 140-2 compliance
■ IPv6 support
Introduction
The core dependencies comprise the following:
■ Enterprise Vault Server support for Enterprise Vault Add-Ins for email clients
■ Features and services that Enterprise Vault needs to function
The dependencies listed are not the same as prerequisites, as not all features are
needed in every installation of Enterprise Vault.
Operating system
The following table shows the supported combinations of server operating system
and the Enterprise Vault Server.
Table 2-1 Operating system
Item Version Enterprise Vault
11.0 12
Windows Core Server 2008, 2012, 2016 N N
Windows Small 2008, 2012 N N

Business Server
Windows Storage 2008, 2012, 2016 N N

Server
Windows Server 2008 All versions N N
Windows Server 2008 SP1, SP2 N N

x64 edition (using
WOW64) R2, R2 SP1 Y [1] N

x64 edition
Windows Server 2012 OR Y [2,3] Y [2,3,4]
R2 Y [3] Y [3,4]
Standalone Enterprise Vault Administration Console
Table 2-1 Operating system (continued)
11.0 12
Windows Server 2016 OR N Y [5,6]
Windows Server 2019 OR N Y [5,6]
1 If Windows Server 2008 R2 or R2 SP1 is installed on an Enterprise Vault 11.0.1

server, you must install the Microsoft hotfix KB2698365.
2 Requires Microsoft hotfix KB2878182.
3 Enterprise Vault Servers on Windows Server 2012 require additional
configuration before you use Enterprise Vault Search. See KB2803161.
4 If Windows Server 2012 OR or R2 is installed on an Enterprise Vault 12.3 or
later server, you must install a Microsoft update rollup. See KB2973337.
5 Requires Enterprise Vault 12.3 or later.
6 Enterprise Vault classification with the Microsoft File Classification Infrastructure
is not supported.
Standalone Enterprise Vault Administration

Console
The following table shows the supported client operating systems for the standalone
Enterprise Vault Administration Console, which runs on a separate computer from
the Enterprise Vault server.
The standalone Enterprise Vault Administration Console version must be the same
as the Enterprise Vault server.
Table 2-2 Standalone Enterprise Vault Administration Console
Item Version Standalone Administration Console
11.0 12
Windows Vista OR, SP1 or later N N
Windows 7 All versions Y Y [1,2,3]
Windows 8 OR Y Y [3]
Windows 8.1 OR Y Y [3]

Enterprise Vault API Runtime
Table 2-2 Standalone Enterprise Vault Administration Console (continued)
Item Version Standalone Administration Console
11.0 12
Windows 10 OR, Anniversary Update Y [4] Y

1607, Creators Update 1703,
Fall Creators Update 1709,
April 2018 Update 1803,
October 2018 Update 1809
1 Requires the Microsoft hotfix KB2640696 for Windows 7 OR.

2 Requires an activation configuration file.
3 Enterprise Vault 12.3 or later requires a Microsoft update rollup. See
KB2973337.
4 Requires Enterprise Vault 11.0.1 Cumulative Hotfix 4.

The following table shows the supported combinations of operating system and the
Enterprise Vault API Runtime.
Table 2-3 Enterprise Vault API Runtime
Item Version Enterprise Vault API Runtime
11.0 12
Windows Vista x86 and OR, SP1, SP2 N N

x64 editions
Windows 7 x86 and x64 OR, SP1 Y Y [1]

editions
Windows 8 x86 and x64 OR P Y [1]

editions
Windows 8.1 x86 and OR Y [2] Y [1]

x64 editions
Table 2-3 Enterprise Vault API Runtime (continued)
11.0 12
Windows 10 x86 and OR, Anniversary Update Y [3] Y

x64 editions 1607, Creators Update 1703,
April 2018 Update 1803
October 2018 Update 1809 P P
Windows Server 2003, OR, SP1 N N

2003 R2 x86 and x64
editions SP2 N N
Windows Server 2008 OR, SP1, SP2 N N

x86 and x64 editions
Windows Server 2008 OR, SP1 Y [4] N

R2
R2 Y [2,6] Y [1,6]
Windows Server 2016 OR N Y [7]
Windows Server 2019 OR N P

KB2973337.
2 Requires Enterprise Vault 11.0.1.
4 If Windows Server 2008 R2 or R2 SP1 is installed on the Enterprise Vault
11.0.1 server, you must install the Microsoft hotfix KB2698365.
6 Enterprise Vault Servers on a Windows Server 2012 require additional
configuration before you use Enterprise Vault Search, see KB2803161.
The following table shows the supported combinations of Enterprise Vault server
and API Runtime.
Enterprise Vault Server support for Add-Ins
Table 2-4 Supported combinations of Enterprise Vault server and API

Runtime
11.0 12
Enterprise Vault Server 11.0 Y Y
12 Y Y
Enterprise Vault Server support for Add-Ins

The following table shows the supported combinations of Enterprise Vault Server
and Enterprise Vault Add-Ins for email clients.
Table 2-5 Enterprise Vault Server support for Add-Ins
Item Version Enterprise Vault Server
11.0 12
Enterprise Vault Add-Ins 10.0 Y N
11.0 Y Y
12 Y Y
Domain and forest functional levels

Enterprise Vault supports all Active Directory (AD) and Active Directory Domain
Services (AD DS) functional levels for the following:
■ Windows Server 2008
■ Windows Server 2008 R2
■ Windows Server 2012 R2
Microsoft SQL Server
Microsoft SQL Server

Note: Enterprise Vault supports SQL databases only at their default compatibility
levels. For more information about SQL database compatibility levels, see
http://msdn.microsoft.com/en-us/library/bb510680.aspx.
Table 2-6 Microsoft SQL Server
11.0 12
SQL Server 2008, All versions N N

Enterprise and Standard
SQL Server 2008 x64 OR, SP1, SP2, SP3, SP4 N N

edition, Enterprise and
Standard R2, R2 SP1, R2 SP2, R2 SP3 Y N
SQL Server 2012, OR N N

Enterprise, Business
Intelligence, and
Standard
SQL Server 2012 x64 OR, SP1, SP2, SP3 Y [1,2] Y [2,3]
edition, Enterprise,
Business Intelligence, SP4 Y [1,2,4] Y [2,3]
and Standard
SQL Server 2014, OR, SP1, SP2, SP3 N N

Intelligence, and
Standard
SQL Server 2014 x64 OR, SP1, SP2 Y [1,2,4] Y [2,3]

Business Intelligence, SP3 P P
and Standard
SQL Server 2016 x64 OR, SP1, SP2 N Y [2,5]

Standard
SQL Server 2017 x64 OR N Y [2,5,6]

Standard
.NET Framework
Table 2-6 Microsoft SQL Server (continued)
11.0 12
SQL Server 2017 on OR N N

Linux
1 AlwaysOn Availability Groups are not supported.

2 Enterprise Vault does not support certain double-byte supplementary characters
in the U+10000 to U+10FFFF unicode range and does not support SQL
collations that include the supplementary character (SC) flag.
3 AlwaysOn Availability Groups are not supported on SQL Server 2012 SP2
CU3, CU4, and 2014 CU5. If you already have these versions of SQL Server
installed, see KB3034679 for the hotfix.
6 FSA Reporting is supported only with Enterprise Vault 12.3 or later.
.NET Framework
Note: The System Status display requires .NET Framework 3.5 SP1 to be installed
on the computer that is running the Administration Console.
Microsoft Forefront TMG
Table 2-7 .NET Framework
11.0 12
.NET Framework 2.0 SP2, 3.0, 3.0 SP1, 3.5 N N
3.5 SP1 Y [1] Y [1]
4.0 Y [1,2] Y [1]
4.5 Y [1,2] Y [1]
4.6 Y [2] Y [2]
4.7 Y [2] Y [2]
1 Enterprise Vault 11.0.1 or later require .NET Framework 4.5.2 or later as well
as .NET Framework 3.5 SP1.
2 Enterprise Vault requires .NET Framework 3.5 SP1 even if a later version is
already installed.
Microsoft Forefront TMG

Note that Microsoft Forefront TMG 2010 has reached end of life. See Microsoft
Lifecycle Policy for more information.
Table 2-8 Microsoft Forefront TMG
11.0 12
Forefront TMG 2010 OR, SP1 Y Y

Standard and Enterprise
editions
Microsoft Outlook on the Enterprise Vault server
Microsoft Outlook on the Enterprise Vault server

Table 2-9 Microsoft Outlook on the Enterprise Vault server
11.0 12
Outlook 2003 OR, SP1 N N
SP2 Y [1,2] N
SP3 Y [1,2] N
Outlook 2007 [3] OR, SP1 N N
SP2 Y [4,5,6] N
SP3 Y [4,7,8] N
Outlook 2010 OR, SP1, SP2 N N
Outlook 2013 OR N N
[9,10,11,12]
SP1 Y [13] Y
Outlook 2016 OR N Y [16,17,18]

[9,14,15,19]
Outlook 2019 OR P P
1 Supports Exchange Server archiving of Exchange Server 2007 or older targets

only.
2 Support is dropped for Outlook 2003 on Enterprise Vault 11.0.1.
3 See https://www.veritas.com/docs/100001480.
4 Set the registry entries described in the Microsoft Knowledge Base article
KB952295. The recommended registry value is 0xFFFFFFFF.
5 This is the minimum supported service pack of Outlook 2007 for Exchange
Server archiving of Exchange Server 2010 targets. However, we recommend
you install Outlook 2007 SP3.
7 To target Exchange Server 2013, you must install Outlook 2007 SP3 with
update package KB2596598 or later update.
8 This is the minimum supported service pack of Outlook 2007 for Exchange
Server archiving of Exchange Server 2013 targets.
Microsoft Management Console (MMC)
9 Supports only 32-bit version of Outlook.

10 The use of Outlook 2013 on the Enterprise Vault server is not supported for
Exchange Server 2003 targets.
11 To run Enterprise Vault archiving with MAPI over HTTP on Exchange Server
2013 SP1 or later service packs, see https://www.veritas.com/docs/100040583.
12 Click-to-Run version is not supported.
16 Does not support Exchange Server 2010.
17 Supports only MAPI over HTTP on Exchange Server 2013 SP1 and Exchange
Server 2016. Does not support Outlook Anywhere and RPC connection
methods.
18 Public folder archiving requires Enterprise Vault 12.3 or later. Performance of
public folder archiving is affected if Outlook 2016 is installed on the Enterprise
Vault server.
19 Enterprise Vault 12.4 and later support Outlook 2016 Click-to-Run, 32-bit
version.
Microsoft Management Console (MMC)

Table 2-10 Microsoft Management Console (MMC)
11.0 12
MMC 2.0 N N
3.0 Y Y
Web browsers
The following table shows web browser support for Enterprise Vault legacy web
applications (that is, Archive Explorer, Browser Search, and Integrated Search),
opening archived items in HTML view (View Original Item), and Enterprise Vault
OWA Extensions for OWA 2010 and earlier. The browsers may be installed on any
supported Windows operating system. Internet Explorer must be installed, even if
a different browser is used.
Server virtualization
For compatibility with Enterprise Vault Search, which was introduced in Enterprise
Vault 11.0, see About Enterprise Vault Search.
Table 2-11 Web browsers
11.0 12
Internet Explorer 7.0, 8.0 Y N
9.0, 10.0 Y [♦] Y [♦]
11.0 Y [♦] Y [♦]
Edge OR N N
Google Chrome All versions N N
Mozilla Firefox All versions N N
Safari All versions N N
◆ Supported only in Compatibility View. For more information, see

https://www.veritas.com/docs/100031459.
Enterprise Vault supports the use of all virtualization technologies that run supported
versions of the Windows operating system.
When you deploy Enterprise Vault on virtual servers, you should consider the
performance limitations of each virtualization platform relative to the information in
the Enterprise Vault Performance Guide. See
Enterprise Vault supports VMware High Availability, and the VMware vCenter
Converter Standalone tool.
Clustering
Clustering
Table 2-12 Clustering
11.0 12
Microsoft Server Windows Server 2008 N N

clustering [1]
Windows Server 2008 R2, Y [2] N
x64 edition (using WOW64),
OR, SP1
Windows Server 2012 Y [3,4] Y [3,4,5]
Windows Server 2012 R2 Y [4] Y [4,5]
Windows Server 2016 N Y [6,7]
Windows Server 2019 N Y [6,7]
Veritas Cluster Server 5.1 N N

(VCS) [1,8,9]
6.0, 6.0.1 Y N
6.0.2 Y [10] N
6.1 Y [10,11] Y [10,11]
Veritas InfoScale Cluster 7.0 Y [10,11] Y [10,11]

Server (VCS) [1,8,9,14]
7.1 Y [10,12] Y [10,12]
7.2 N Y [10,12]
7.3 N Y [10,12,13]
7.4 N Y [6,10,12]
1 Active/passive clusters, in which one or more active nodes can fail over to a
passive node, are supported. Active/active clusters are not supported.
2 If Windows Server 2008 R2 or R2 SP1 is installed on the Enterprise Vault
11.0.1 server, you must install the Microsoft hotfix KB2698365.
Citrix
5 If you cluster Enterprise Vault 12.1 or earlier versions in a Windows Server

failover cluster, you must deploy the 64-bit DLLs to all the nodes in the cluster.
See https://www.veritas.com/docs/100032928.
7 Enterprise Vault classification with the Microsoft File Classification Infrastructure
is not supported.
8 Enterprise Vault supports only non-secure clusters.
9 Excludes support for Enterprise Vault SCOM pack for clustering.
10 If a clustered MSMQ instance fails to come online, see
11 VCS agent for MSMQ is supported only on Windows Server 2008 R2 and
Windows Server 2012. You cannot configure MSMQ on systems running
Windows Server 2012 R2.
14 Select "Enterprise Vault Cluster Setup Wizard" from the Veritas InfoScale
Solutions Configuration Center to configure the EV service group.
Citrix
Veritas provides client support for Citrix-based thin client provisioning. This support
is limited to the installation and use of the Enterprise Vault client for Outlook. Support
for Vault Cache and Virtual Vault is included if the following criteria are satisfied:
■ Vault Cache and Virtual Vault must be configured in header-only mode (no
content caching).
■ The network connecting the Citrix server and file server hosting the Vault Cache
and Virtual Vault files must offer high speed and low latency.
■ Servers must be Windows 2008 R2 or later.
■ Outlook 2010 or later is required.
■ Enterprise Vault Outlook Add-In 11.0, 11.0.1, 12 or later is required.
Veritas does not currently support any aspect of its Enterprise Vault server
infrastructure provisioned via Citrix.
Microsoft Operations Manager (MOM) and System Center Operations Manager (SCOM)
Microsoft Operations Manager (MOM) and System

Center Operations Manager (SCOM)
Table 2-13 Microsoft Operations Manager (MOM) and System Center
Operations Manager (SCOM)
11.0 12
MOM 2005 N N
SCOM 2007 OR N N
2007 R2 Y [1,2] N
2012 OR Y [2,3] Y [4]
2012 R2 Y [2] Y
2016 Y [5] Y
1 Requires Cumulative Update 6 available from KB2626076.

2 On the Enterprise Vault 11.0.1 server, the minimum version of SQL Server that
you need to monitor database disk space through SCOM is SQL Server 2008
R2 SP1. The minimum version of SQL Server required for SCOM SMTP reports
is SQL Server 2008.
3 Requires Cumulative Update 3 available from KB2756127.
4 Requires SCOM 2012 SP1 or later.
Veritas backup agents for Enterprise Vault
Veritas backup agents for Enterprise Vault

Table 2-14 Veritas backup agents for Enterprise Vault
11.0 12
Veritas Backup Exec [1] 2012 N N
2014 Y [2] P
15 Y Y [3,4,5]
16 Y Y [5,6,7]
20 Y Y [5,8]
Veritas NetBackup [9] 7.5 N N
7.6 Y [10] N
7.7 Y N
8.0 Y Y [5,11]
8.1 Y Y [5,12,13,14]
1 Veritas Backup Exec does not support Enterprise Vault in an environment

clustered using VCS.
2 Enterprise Vault 11.0.1 requires Backup Exec 2014 Service Pack 2 or later.
3 Requires Backup Exec 15 FP4 or later.
4 Enterprise Vault 12.1 or later is not supported.
6 Enterprise Vault 12.2 is supported with Backup Exec 16 FP2 and later.
7 Enterprise Vault 12.3 is not supported.
8 Enterprise Vault 12.3 or later requires Backup Exec 20.1.
9 Veritas NetBackup Agent for Enterprise Vault does not support Enterprise Vault
in an environment clustered using VCS. See
10 Requires NetBackup 7.6.0.4 or later.
11 Enterprise Vault 12.2 or later is not supported.
FIPS 140-2 compliance
12 Enterprise Vault 12.2 is supported with NetBackup 8.1 with Emergency

Engineering Binary (EEB). See https://www.veritas.com/docs/100040487.
13 Enterprise Vault 12.3 or later requires NetBackup 8.1.1.
14 In Enterprise Vault 12.3 or later, multiple "smart" partitions can be open for
archiving at the same time. However, the NetBackup Agent for Enterprise Vault
can back up data from the most recently opened partition only. See
http://www.veritas.com/docs/100042794.
FIPS 140-2 compliance

Federal Information Processing Standards (FIPS) 140-2 is a standard for
cryptographic modules in computer systems.
The table in this section shows the versions of Enterprise Vault, Compliance
Accelerator, and Discovery Accelerator that are FIPS 140-2-compliant.
Where the Enterprise Vault documentation states that a version of Enterprise Vault
is FIPS 140-2-compliant, it means that:
■ Enterprise Vault uses FIPS 140-2-validated instances of algorithms and hashing
functions in all instances where data is encrypted or hashed.
■ Enterprise Vault manages cryptographic keys and message authentication in a
secure manner, as required of FIPS 140-2-validated cryptographic modules.
Information about Enterprise Vault compliance with the FIPS 140-2 standard is
available for Enterprise Vault 11.0 and 12.
Table 2-15 FIPS 140-2 compliance
Item Enterprise Vault
11.0 12
Enterprise Vault Y Y
Compliance Accelerator Y Y
Discovery Accelerator Y Y
IPv6 support
General support for IPv6 was introduced in Enterprise Vault versions 9.0.3 and
10.0.1.
IPv6 support
Note that SMTP archiving is supported in an IPv6 environment with the new version
of Enterprise Vault SMTP Archiving in 11.0.1 and later. The legacy SMTP archiving
is not supported in an IPv6 environment.
We recommend that you specify the hostname or the fully qualified domain name
(FQDN) of the server as input.
For details about the Enterprise Vault IPv6 Support Matrix, see
Chapter 3
Storage devices,
appliances, and software
■ Introduction
■ Storage devices: CIFS/SMB
■ Storage devices: streamer API
■ Dell EMC Centera and Atmos
■ Storage software: NTFS
■ Secondary storage devices
■ Secondary storage software
Introduction
This chapter contains information about compatibility between Enterprise Vault and
the storage products to which it can archive data.
Where appropriate, the tables in this chapter indicate the specific third-party product
version that was tested with Enterprise Vault.
If there is a subsequent minor release that provides fixes without changing existing
functionality, Veritas supports use of Enterprise Vault with that minor release unless
stated otherwise.
Veritas supports archiving from Enterprise Vault to any high-performing disk storage
that is:
■ A directly attached or Storage Area Network (SAN) attached volume formatted
as NTFS.
Storage devices, appliances, and software 30
Storage devices: CIFS/SMB
■ Network Attached Storage (NAS) that is accessible over the CIFS/SMB protocol.
For more information, see https://www.veritas.com/docs/100038067.
■ Supported by an Enterprise Vault Storage Streamer API implementation.
■ A Network File System (NFS) share. For more information, see
Veritas does not support cloud storage (direct or via cloud storage gateways) as a
primary storage location to store archived data. You can only use cloud storage as
a secondary storage location to store data.
See “Secondary storage devices” on page 37.

The following table shows Enterprise Vault support for primary storage devices
using access over the CIFS/SMB protocol.
Table 3-1 Storage devices: CIFS/SMB
11.0 12
Dell EMC Celerra DART 5.5, 5.6.38 or later N N

service pack
Dell EMC VNX Series OE for File 7.0.12 or later Y [1,3] N

[2]
OE for File 7.1.47.5 or later Y [1,3] Y [1,3]
OE for File 8.1 Y [1,3] Y [1,3]
Dell EMC Unity OE [2] 4.2 P Y [4]
4.3 P Y [4]
Dell EMC Data Domain DDOS 5.1, 5.2, 5.4, 5.5, 5.7 Y [1] Y [1]
[5] [6] or later
DDOS 6.0, 6.1, 6.2 Y [1] Y [1]
Dell EMC Isilon OneFS 7.1, 7.2 Y [1] Y [1]

Scale Out Storage [7]
8.0, 8.1 Y [1] Y [1]
Fujitsu ETERNUS CS8000 P Y [1,8]
Hitachi Content Platform 8.0 or later N Y [4]

Table 3-1 Storage devices: CIFS/SMB (continued)
11.0 12
HP StoreAll Storage 6.5, 6.6 Y [1] P
HP X9000 Systems 6.0, 6.1 N N

(IBRIX)
HPE 3PAR OS 3.3.x [9] N Y [10]
Huawei FusionStorage V100R006 and later [11] Y [1,12] Y [1,12]
Huawei OceanStor 9000 [11] Y [1,12] Y [1,12]
V3, V5 Y [1,12] Y [1,12]
IBM N series running 7.3 [13] Y [1] N

Data ONTAP
8.0, 8.1 [13] Y [1] Y [1]
8.2 [13,14,15] Y [1] Y [1]
iTernity Compliant 3.6 or later Y [10] Y [10]

Archive Solution
NEC HYDRAstor 3.1.2 or later service pack P P
NetApp ONTAP 7.3.n [13] Y [1] N
8.0, 8.1 [13] Y [1] Y [1]
8.2 [13,14,15] Y [1] Y [1]
8.3 [13] Y [4] Y [4]
9.0 [16] Y [4] Y [4]
9.1, 9.2, 9.3, 9.4 Y [1] Y [1]
Oracle Pillar Axiom — P P
Oracle ZFS Storage ZS3 and 7000 series Y [4] P

Appliance
Quantum StorNext 5.3.1 or later [17] Y [4] Y [4]

Appliances
Symantec Cluster File 6.2 or later service pack Y [4,18] P

System
Table 3-1 Storage devices: CIFS/SMB (continued)
11.0 12
Veritas Access [19, 20] 7.2.1 Y [4] Y [4]
7.3, 7.4 Y [1] Y [1]
Veritas Access 3340 7.3.2 P Y [1]

Appliance [19, 20]
7.4.2 P Y [1]
Veritas InfoScale 7.x P P

Storage (Cluster File
System)
1 Both WORM and non-WORM features supported.

2 Select "Dell EMC Celerra Unified Storage Platforms" in the Enterprise Vault
Administration Console while creating a partition.
3 The Enterprise Vault PST Locator task does not find PST files on a Dell EMC
Celerra or VNX Series device.
4 Non-WORM only.
5 Partition rollover is not supported from this version onward.
6 Requires Enterprise Vault 12 or later.
7 See Dell EMC Isilon share configuration for Enterprise Vault.
8 Requires specific device configuration. Contact the storage vendor at
storage-pm@ts.fujitsu.com for more information.
9 See http://h20565.www2.hpe.com/hpsc/doc/public/
display?docId=a00021465en_us.
10 WORM only.
11 See http://support-open.huawei.com/ready/pages/user/compatibility/
support-matrix.jsf.
12 Requires specific device configuration. Contact the storage vendor for more
information.
13 The Enterprise Vault PST Locator task will not find PST files on a MultiStore
(vFiler) system. The PST Locator task will find PST files on a NearStore system
that is running ONTAPI 1.4 or above.
Storage devices: streamer API
14 Does not support collection and migration of files on primary partition on

Clustered Data ONTAP.
15 Supports Data ONTAP 7-mode and Clustered Data ONTAP.
16 WORM is supported with ONTAP 9.0 P1 and later.
17 Quantum StorNext Appliances were formerly known as Quantum Artico.
18 For more information, see https://www.veritas.com/product/
software-defined-storage/infoscale-enterprise.

The following table shows Enterprise Vault support for primary storage devices that
use the Enterprise Vault Storage streamer API.
Contact the storage vendor to obtain the appropriate streamer software and any
additional configuration documentation for your storage device, which you must
install before you create the partition.
Table 3-2 Storage devices: streamer API
11.0 12
Caringo Swarm [1,2] 6.5 or later Y [3] N
7.x or later Y [4] N
9.x or later P Y
Cloudian HyperStore 7.0.6 N P
Dell DX Object Storage — Y [1,3] N

platform
Dell EMC ECS (Elastic Cloud 2.2 Y [7] Y [7]

Storage) [5,6]
3.0, 3.1, 3.2 Y [1,8] Y [1]
Table 3-2 Storage devices: streamer API (continued)
11.0 12
Hitachi Content Platform [17] 6.n Y [7,9] P
7.n [11] Y [7] Y [7]
8.0.n [12] Y [1] Y [1]
8.1 [12] Y [1] Y [1]
IBM Cloud Object Storage 3.6 Y [15] P

[13,14]
3.8 P Y [15]
3.10.x P Y [15]
3.12.x P Y [1]
NetApp StorageGRID [16] 9.n N N
Storiant 1.6 or later P P
1 Both WORM and non-WORM features supported.

2 Caringo CAStor is now Caringo Swarm. See CAStor evolves to Caringo Swarm.
However, all existing partitions created in Enterprise Vault are displayed as
Caringo CAStor.
3 Enterprise Vault 11.0 OR is supported with Caringo Enterprise Vault Streamer
(CEVS) version 1.2.
4 Enterprise Vault 11.0.1 is supported with Caringo Enterprise Vault Streamer
(CEVS) version 1.3.
5 See https://www.emc.com/collateral/white-papers/
h15309-vertias-vault-emc-elastic-cloud-storage.pdf.
7 WORM only.
8 Requires Enterprise Vault 11.0.1 Cumulative Hotfix 5 or later.
9 Requires streamer version 1.2.n, 1.3.n, or 1.4.n of the HCP Adapter for Veritas
Enterprise Vault.
10 Non-WORM feature support is pending.
11 Requires streamer version 1.4.3.3 of the HCP Adapter for Veritas Enterprise
Vault.
Dell EMC Centera and Atmos
12 Requires streamer version 1.4.4.3 of the HCP Adapter for Veritas Enterprise
Vault.
13 IBM Cloud Object Storage was formerly known as Cleversafe dsNet. Supported
for on-premises private cloud storage use only.
14 See http://ibm.biz/BdsaXB.
15 Non-WORM supported.
16 Netapp StorageGRID now supports Enterprise Vault Simple Storage Service
(S3) API storage migrator as a secondary storage (see Migrating Data Using
the Simple Storage Service (S3) API).
17 See Hitachi Content Platform Streamer Adapter for Veritas Enterprise Vault
User Guide.
Dell EMC Centera and Atmos

The following table shows Enterprise Vault support for Dell EMC Centera and Atmos
for primary storage.
Table 3-3 Dell EMC Centera and Atmos
11.0 12
Dell EMC Centera Y Y
Dell EMC Atmos Y Y
For more information about configuring Dell EMC Atmos for use with Enterprise
Vault, see the following article on the Dell EMC website (requires registration):
http://support.emc.com/docu43369_White-paper:-Configuring-Applications-to-
Access-Atmos-via-CAS.pdf
Dell EMC Centera SDK, CentraStar, and Atmos

The following table shows which version of the Dell EMC Centera SDK is supplied
with each Enterprise Vault version, and the CentraStar and Atmos releases against
which testing was performed.
In the CentraStar version and Atmos version columns in the tables, n represents
any minor version number. For example, 4.0.n indicates that versions
4.0.0-2153-929-20439 and 4.0.1-2711-955-20523 are supported.
Notes:
Storage software: NTFS
■ If you are planning to upgrade Enterprise Vault, check with Dell EMC that the
version of CentraStar/Atmos you are using is supported by that SDK is supplied
with the upgraded version of Enterprise Vault.
■ For optimum performance, and to ensure adoption of Dell EMC Centera best
practices, Veritas recommends using the Centera in CPM mode. Enterprise
Vault is pre-configured for Centera with all best practice settings.
Table 3-4 Dell EMC Centera SDK, CentraStar, and Atmos
Enterprise Vault Centera SDK version CentraStar version Atmos version

version (build number)
11.0, 11.0.1 3.3 (3.3.718) 3.1.n, 4.0.n, 4.1.n, 4.2.n, 4.3.n 2.1.n [1,2], 2.2.n [2], 2.4.n [2]
12, 12.1, 12.2, 12.3 3.3 (3.3.718) 3.1.n, 4.0.n, 4.1.n, 4.2.n, 4.3.n 2.1.n [1,2], 2.2.n [2], 2.4.n [2]
1 If you are running Atmos version 2.1.0.n, hotfix 357 is required. Contact Dell
EMC for more information.
2 Device level sharing is no longer supported by Dell EMC from Atmos version
2.1.5.
Storage software: NTFS

The storage software listed below shows Enterprise Vault support for primary and
secondary partitions storing data on Windows file systems that are accessible over
NTFS or CIFS/SMB.
Table 3-5 Storage software: NTFS
11.0 12
Windows NTFS [♦] Windows Server 2008 Y N
Windows Server 2012 Y Y
Windows Server 2016 N Y
Windows Server 2019 N P

Secondary storage devices
Table 3-5 Storage software: NTFS (continued)
11.0 12
Windows Storage — Y Y
Server
◆ A standard NTFS file system mounted on fast access media (such as SAN,
NAS, or DAS) is an acceptable platform for Enterprise Vault, offering speed,
scalability, and security. Some vendors offer an NTFS front-end to other media
(such as offline or WORM). Enterprise Vault should work with such systems,
but care should be taken of their specific characteristics, such as slower access
speeds. It is recommended that the index data is not placed on such alternate
media, even though it is NTFS-based.

The secondary storage devices in the table below require migration of data contained
in Enterprise Vault collection files. For more information about migrating Enterprise
Vault data to these secondary storage devices, see the technical notes referred to
in the table footnotes.
Table 3-6 Secondary storage devices
11.0 12
Amazon Simple Storage Service [1] Y [2] Y
AT&T Synaptic Storage [3] Y [2] Y [20]
Cloudian HyperStore 7.0.6 N P
Dell EMC Data Domain [4] P P
Google Cloud Storage P Y [5]
IBM Cloud Object Storage (S3) [6] N Y [7]
Hitachi Content Platform 6.n [7,8,9] P P
Hitachi Optical Archive System HL100/HL200 2.3.1 or Y [2,4,10] P

later
Huawei Cloud OBS N Y [11,12]

Table 3-6 Secondary storage devices (continued)
11.0 12
Huawei FusionStorage V100R006 and later Y [4,10] Y [12,13]
Huawei OceanStor 9000 Y [4,10] Y [12,13]
Huawei OceanStor V3, V5 Y [4,10] Y [4]
Microsoft Azure Blob storage [19] N Y [14]
Microsoft StorSimple [4] P Y
NetApp AltaVault 4.2.n [4,15,16] N Y
NetApp AltaVault 4.3 [4,16] Y Y
NetApp StorageGRID Webscale 10.3 [7] Y [2,10] Y [12]
Quantum Artico/XcellisNAS 5.4 or later [4] P Y [7]
Rackspace Cloud Files [17] Y [2] Y [20]
Scality RING 5.1.6 or later [7] N Y
Simple Storage Service (S3) API Y [2,18] Y
Storiant 1.6 or later [9] P P
1 See Migrating Data Using the Amazon S3 Storage Migrator.

3 See Migrating Data Using the AT&T Synaptic Storage Migrator.
4 Uses the Enterprise Vault migrator software. Contact the storage vendor for
more information.
5 For Enterprise Vault 12.1, see https://www.veritas.com/docs/100039053. For
Enterprise Vault 12.2 or later, see Migrating Data Using the Google Cloud
Storage Migrator.
6 See http://ibm.biz/BdsaEW.
7 Requires specific configuration. Contact the storage vendor for more
information.
8 Requires HCP Adapter for Enterprise Vault version 1.2.2 or later.
9 Contact the storage vendor to obtain the appropriate streamer software for
your storage device, which you must install before you create the partition.
Secondary storage software

11 Select "Huawei Object Store" in the Enterprise Vault Administration Console.
Contact the storage vendor for more information.
13 For on-premises configuration using CIFS, use the Enterprise Vault migrator
software. For on-premises or public cloud configuration using S3, select "Huawei
Object Store" in the Enterprise Vault Administration Console. Contact the
storage vendor for more information.
14 Requires 12.2 or later. See Migrating Data Using the Microsoft Azure Blob
Storage Migrator.
16 See http://www.netapp.com/us/media/tr-4564.pdf.
17 See Migrating Data Using the Rackspace Cloud Files Migrator.
18 Requires Enterprise Vault 11.0.1 Cumulative Hotfix 4 or later. For more
information, see Migrating Data Using the Simple Storage Service (S3) API.
19 Support pending for immutable storage for Azure Blob storage.
20 Support pending for Enterprise Vault 12.4.

The secondary storage software listed below enables migration of data contained
in Enterprise Vault collection files.
Table 3-7 Secondary storage software
11.0 12
IBM Tivoli Storage 6.2 N N

Manager [1]
Veritas NetBackup [2] 7.5, 7.6 Y N
7.7 Y [3] Y
8.0, 8.1 Y [3] Y

Table 3-7 Secondary storage software (continued)
11.0 12
Veritas Backup Exec 2010 R3 Y N
2012 N N
2012 R3 Y N
2014 Y P
15, 16, 20 Y [3] Y
Veritas Access [4] 7.2, 7.3, 7.4 N Y
4 Uses the Enterprise Vault migrator software. Contact the storage vendor for
more information.
Chapter 4
Exchange archiving
■ Introduction
■ Exchange Server
■ Exchange Online
■ Enterprise Vault Data Classification Services
■ Exchange Server 2003 OWA control file versions
■ Enterprise Vault OWA Extensions compatibility with Enterprise Vault Server
■ Enterprise Vault Office Mail App for OWA compatibility with Enterprise Vault
Server
Introduction
This chapter contains information about compatibility with Enterprise Vault Exchange
archiving server components.
For information about compatibility with Enterprise Vault Exchange archiving client
components, see About Exchange archiving client compatibility.
Exchange archiving 42
Exchange Server
Exchange Server
Table 4-1 Exchange Server
11.0 12
Exchange Server 2003 OR, SP1 N N

[1]
SP2 Y [2] N
Exchange Server 2003 OR, SP1, SP2 N N

x64 edition
Exchange Server 2007, OR, SP1, SP2, SP3 Y N

x64 edition
Exchange Server 2010 OR N N

[3]
SP1, SP2, SP3 Y Y
Exchange Server 2013 OR, CU1, CU2, CU3, SP1, Y Y

[4,5,6] CU5
CU6, CU7 Y [7,8] Y [7]
CU8, CU9 Y [8] Y
CU10 to CU17 Y [9] Y
CU18 to CU21[11] Y [9] Y
CU22 N P
Exchange Server 2016 OR Y [9] Y

[4,5,6]
CU1 Y [9,10] Y [10]
CU2 to CU11 Y [9] Y
CU12 N P
Exchange Server
Table 4-1 Exchange Server (continued)
11.0 12
Exchange Server 2019 OR P Y

[4,5,6,12,13]
1 The use of Outlook 2013 on the Enterprise Vault is not supported for Exchange
Server 2003 targets.
2 The following are required on each Windows 2003 Server on which you install
the Enterprise Vault Outlook Web Access (OWA) 2003 Extensions: Windows
Server 2003 Service Pack 2 or later and Exchange Server 2003 Service Pack
1 or later.
3 Exchange Server 2010 is not supported with Outlook 2016 on Enterprise Vault
server.
4 To run Enterprise Vault archiving with MAPI over HTTP on Exchange Server
2013 SP1 or later, see https://www.veritas.com/docs/100040583.
5 Outlook 2016 on Enterprise Vault server supports only MAPI over HTTP on
Exchange Server 2013 SP1, Exchange Server 2016, and Exchange Server
2019 with Enterprise Vault 12.2 or later. Does not support Outlook Anywhere
and RPC connection methods.
6 Public folder archiving with Outlook 2016 requires Enterprise Vault 12.3 or
later.
7 Requires all recommended Interim Updates for Exchange 2013 CU6 and CU7.
These Interim Updates are available on request from Microsoft, and you should
quote KB3011579 in your request. See KB3011579 and
10 When you run the script to enable the Enterprise Vault Office Mail App, if you
get an error "GetExchangeActAsUserTokenHandler needs to be set to support
X-RF cases", run the Get-App command and then run the script again. Microsoft
has fixed this issue in CU2.
11 Enterprise Vault Office Mail App does not work in OWA. A possible workaround
is to install the Exchange CAS role on the Exchange mailbox server. See
KB4476965.
Exchange Online
12 Enterprise Vault may erroneously report Exchange server 2019 as an

unsupported version during the Deployment Scanner run, Enterprise Vault
server configuration, and in the event viewer. You may ignore these messages.
Veritas acknowledges that the above-mentioned issue is present and plans to
address this issue soon.
13 During Exchange target configuration, the Getting Started Wizard may fail to
correctly scan and list the Exchange server 2019. Click Add to add the
Exchange server 2019 as a target. Veritas has acknowledged that the
above-mentioned issue is present and plans to address this issue soon.
Exchange Online
Table 4-2 Exchange Online
11.0 12
Business Productivity Online Standard Suite (BPOS) Y P
Office 365 [1,2] Y Y
2 Requires Enterprise Vault 11.0.1 Cumulative Hotfix 2 or later. To archive journal
emails from Office 365 using SMTP, see the Enterprise Vault white paper Best
Practices for Deploying SMTP Archiving.
Enterprise Vault Data Classification Services

Enterprise Vault Data Classification Services uses various components of Enterprise
Vault and Symantec Data Loss Prevention to automate the classification of Microsoft
Exchange messages that are managed in Enterprise Vault.
Table 4-3 Enterprise Vault Data Classification Services
Enterprise Vault Symantec Data Loss Prevention

version
11.1 11.1.1 11.2 11.5 11.6.n 12.n.n 14.0.n 14.5.n
11.0, 11.0.1 N N N N N Y Y P
12, 12.1, 12.2, 12.3 N N N N N N Y Y

Exchange Server 2003 OWA control file versions
Exchange Server 2003 OWA control file versions

Exchange Server 2003 service packs and hotfixes may modify OWA control files.
For supported versions of Exchange Servers, OWA control files and Enterprise
Vault, see https://www.veritas.com/docs/100040694.
Enterprise Vault OWA Extensions compatibility

with Enterprise Vault Server
The following table shows the compatibility of Enterprise Vault OWA Extensions
with Enterprise Vault Server versions.
Table 4-4 Enterprise Vault OWA Extensions compatibility with Enterprise

Vault Server
11.0 12
Enterprise Vault OWA Extensions 10.0 Y [♦] N

for OWA 2000 and 2003
11.0 Y [♦] N
Enterprise Vault OWA Extensions 10.0 Y N

for OWA 2007
11.0 Y N
Enterprise Vault OWA Extensions 10.0 Y N

for OWA 2010 SP1 and later
service packs 11.0 Y Y
12 Y Y
◆ Enterprise Vault 11.0 OWA Extensions for OWA 2000 is not supported.
Enterprise Vault Office Mail App for OWA

compatibility with Enterprise Vault Server
The following table shows the compatibility of Enterprise Vault Office Mail App for
OWA with Enterprise Vault Server versions.
Enterprise Vault Office Mail App for OWA compatibility with Enterprise Vault Server
Table 4-5 Enterprise Vault Office Mail App for OWA compatibility with
Enterprise Vault Server
11.0 12
Enterprise Vault Office Mail App for OWA 2013 Y Y
Enterprise Vault Office Mail App for OWA 2016 [1] Y [2] Y
1 When you run the script to enable the Enterprise Vault Office Mail App, if you
get an error "GetExchangeActAsUserTokenHandler needs to be set to support
X-RF cases", run the Get-App command and then run the script again. Microsoft
has fixed this issue in CU2.
Chapter 5
Exchange archiving client
compatibility
■ About Exchange archiving client compatibility
■ Windows operating systems for Outlook Add-In
■ Windows email clients
■ Web browsers
■ Browser support for Enterprise Vault Office Mail App for Exchange 2013 and
Exchange 2016
■ Mac client operating systems
■ Mac email clients
■ Mac client browsers
■ Desktop search utilities
■ Screen reader
About Exchange archiving client compatibility

This chapter contains information about compatibility with Enterprise Vault Exchange
archiving client components.
The "File System Archiving (FSA)" chapter provides information on the operating
systems that FSA supports for placeholder and file internet shortcut access.
Exchange archiving client compatibility 48
Windows operating systems for Outlook Add-In
See the "Compliance Accelerator and Discovery Accelerator" chapter for information
on their compatibility with other client components.
Windows operating systems for Outlook Add-In

The following table shows the supported combinations of Windows operating
systems and the Enterprise Vault Outlook Add-In.
Table 5-1 Windows operating systems for Outlook Add-In
Item Version Enterprise Vault Outlook Add-In
11.0 12
Windows Vista OR, SP1, SP2 N N
Windows Vista x64 OR, SP1, SP2 N N
Windows 7 OR, SP1 Y Y [1]
Windows 7 x64 OR, SP1 Y Y [1]
Windows 8 x64 OR Y Y [1]
Windows 8.1 x64 OR Y Y [1]

Windows 10 x64 OR, Anniversary Update Y [2] Y


x64 (using WOW64)
R2, R2 SP1 Y N
Windows email clients
Table 5-1 Windows operating systems for Outlook Add-In (continued)
11.0 12
Windows Server 2008 OR, SP1 N N

x64
R2 Y [4] Y [1,4]

KB2973337.
2 Requires Enterprise Vault server 11.0.1 Cumulative Hotfix 4 or later.
Note: The language variants of the Enterprise Vault Outlook Add-Ins are tested
against new releases from Microsoft for each major Enterprise Vault release (for
example, Enterprise Vault 11.0). The language variants are fully supported for
Service Packs but are only tested if there is a known language dependency.
Windows email clients

The following table shows the supported combinations of email clients and the
Enterprise Vault Outlook Add-In.
Table 5-2 Windows email clients
11.0 12
Outlook 2007 OR, SP1, SP2, SP3 Y [1] N
Outlook 2010 OR, SP1, SP2 Y [2] Y [2]

Web browsers
Table 5-2 Windows email clients (continued)
11.0 12
Outlook 2013 OR, SP1 Y Y
Outlook 2016 OR Y [3] Y
Outlook 2019 OR Y [3] Y
Outlook for Office 365 [4] 2016 32-bit (Build Y [3] Y

16.0.9126.2259) [5]
2016 64-bit (Build Y [3] Y

16.0.9126.2259) [5]
1 An issue exists in Outlook 2007 with items that have 2048 or more recipients
in the TO, CC or BCC fields or that have more than 2048 attachments. Microsoft
hotfix KB951995 addresses this issue. The recommended registry value is
0xFFFFFFFF.
2 If you are running the Outlook 2010 cumulative update released on July 11,
2011 (available at KB2544027) or SP1, see
3 Requires Enterprise Vault server and Outlook Add-In 11.0.1 Cumulative Hotfix
4 or later.
4 Enterprise Vault Outlook Add-In is only supported with on-premises Exchange
server accounts. It is not supported with Exchange Online accounts.
5 Latest build number that has been tested with Enterprise Vault.
Web browsers
See “Web browsers” on page 21.
Browser support for Enterprise Vault Office Mail

App for Exchange 2013 and Exchange 2016
Note: Exchange 2016 is supported from Enterprise Vault 11.0.1 Cumulative Hotfix
4 and later and on Enterprise Vault 12 and later.
Mac client operating systems
Table 5-3 Browser support for Enterprise Vault Office Mail App
Item Version Enterprise Vault Office Mail App
11.0 12
Internet Explorer 9.0 Y Y
10.0 Y Y
11.0 Y Y
Edge OR Y [♦] Y
Chrome 44.0 P P
Firefox 40.0 P P
Safari 6.n P N
9.n P Y
10.n P P
Safari for iPad 6.n P N
9.n P P
10.n P P
Safari for iPhone 6.n P P
9.n P P
10.n P P
◆ Requires Enterprise Vault 11.0.1 Cumulative Hotfix 3 or later.

The following table shows the supported combinations of Mac client operating
system and Enterprise Vault Client for Mac.
Mac email clients
Table 5-4 Mac client operating systems
Item Version Enterprise Vault Client for Mac
11.0 12
Mac OS X 10.7, 10.8 Y N
10.9 Y Y
10.10 Y [1] Y
10.11 Y [2,3] Y [2]
10.12 Y [3] Y
10.13 [4,5] Y [3] Y
10.14 P Y [6]
1 Requires Enterprise Vault Client for Mac 11.0.1.

2 The OS X El Capitan v10.11.1 Update is recommended for all OS X El Capitan
users. For more information, see https://support.apple.com/en-us/HT205360
and KB3098396.
3 Requires Enterprise Vault 11.0.1 or later and Client for Mac 11.0.1 Cumulative
Hotfix 4 or later.
4 Outlook 2011 for Mac is not supported.
5 Supports Outlook 2016 for Mac version 15.35 and later.
6 Requires Enterprise Vault 12.4.
Mac email clients

The following table shows the supported combinations of email clients and the
Enterprise Vault Client for Mac.
Table 5-5 Mac email clients
11.0 12
Entourage, Web 2008 (13.n) N N

Services edition
Mac client browsers
Table 5-5 Mac email clients (continued)
11.0 12
Outlook 2011 for Mac OR, SP1, SP2 Y N

[1,2]
SP3 Y Y
Outlook 2016 for Mac OR [4] Y [5] Y

[2,3]
x64 [6] Y [5] Y
Outlook 2019 for Mac OR P Y [9]
IBM Notes 9.0.1 [7] Y [8] Y
1 Outlook 2011 for Mac supports only Exchange Web Services versions of
Exchange 2007 R2.
2 Supported with Exchange 2010, Exchange 2013, and Exchange 2016.
3 Outlook 2016 for Mac version 15.35 or later is supported for Mac OS X 10.13.
4 Outlook 2016 update version 15.17 or later is recommended for Enterprise
Vault Office Mail App users. For more information, see KB3119518.
5 Requires Enterprise Vault server and Client for Mac 11.0.1 Cumulative Hotfix
4 or later.
6 Requires Enterprise Vault Client for Mac OS X 12.2.3 or later with Outlook
2016 for Mac version 16.n. For more information on support and solutions, see
7 Use IBM iNotes web client for archiving items on Mac OS X 10.13. Use IBM
Notes Client version 9.0.1 for all other operations such as search, restore,
delete, and so on.
9 Requires Enterprise Vault Client for Mac 12.4.
Mac client browsers

In addition to the requirements shown in the table, you need a version of Safari that
is compatible with your version of Mac OS X.
For compatibility with Enterprise Vault Search, which was introduced in Enterprise
Vault 11.0, see About Enterprise Vault Search.
Desktop search utilities
Table 5-6 Mac client browsers
11.0 12
Safari [1,2] 4.0 N N
5.0, 6.0, 7.0 Y N
8.0 Y Y
9.0, 10.0, 11.0 Y [3] Y
Mozilla Firefox — P P
1 The Enterprise Vault OWA Extensions are not supported for OWA client access
from Safari or Firefox.
2 Supports Enterprise Vault’s Browser Search only. (Archive Explorer, Advanced
Search, and Integrated Search features are not supported in Safari.)
Desktop search utilities

For information about making the Enterprise Vault Add-Ins available, see the
Enterprise Vault Setting up Exchange Server Archiving guide.
Windows Search (WS)

Enterprise Vault supports WS with the following combinations of Windows and
Microsoft Office:
■ 64-bit Windows with 64-bit Microsoft Office
■ 32-bit Windows with 32-bit Microsoft Office
■ 64-bit Windows (except Vista) with 32-bit Microsoft Office
Table 5-7 Windows Search (WS)
Item Version WS 4.0 Cortana
Enterprise Vault Outlook 11.0, 11.0.1 Y N

Add-In
12, 12.1, 12.2, 12.3 Y N
Screen reader
X1® Content Connector for Enterprise Vault

Table 5-8 X1® Content Connector for Enterprise Vault
Item Version X1 Content Connector for

Enterprise Vault
Enterprise Vault Outlook 11.0 P

Add-In
12 P
Screen reader
Enterprise Vault supports the use of JAWS for Windows version 12 with Microsoft
Office Outlook 2010.
Enterprise Vault does not support JAWS with the Enterprise Vault web applications,
including Outlook Integrated Search (Search Vaults) and Archive Explorer.
For more information about Enterprise Vault and Section 508 Compliance, see
Chapter 6
File System Archiving
(FSA)
■ Content platforms
■ Client access
■ Content protocols
■ Supported Windows components
■ Cluster support for FSA services
■ Supported applications
■ Enterprise Vault server and FSA Agent/Placeholder service component
Content platforms
Support for FSA Agent
Note: File System Archiving does not support FAT32 file systems.
Enterprise Vault File System Archiving requires an FSA Agent to be installed on

the target file server to allow Windows placeholders to be created and accessed.
The FSA Agent is supported for use with the following operating systems.
File System Archiving (FSA) 57
Content platforms
Table 6-1 Support for FSA Agent
11.0 12
CIFS platforms — Y [1] Y [1]
Windows Server 2008 x64 SP1, SP2, R2 Y [2] N

edition (using WOW64)
R2 SP1 Y [2] Y [2,3]
Windows Core Server OR, R2 Y [2] N

2008 x64
R2 SP1 Y [2] Y [2,3]
Windows Storage Server OR N N

2008
Windows Storage Server OR, SP1, R2 Y [2] N

2008 x64 edition (using
WOW64) R2 SP1 Y [2] Y [2,3]
Windows Server 2012 OR Y Y [3]
R2 [4] Y [5] Y [3]
Windows Core Server OR, R2 [4] P Y [3]

2012
Windows Storage Server OR Y Y [3]

2012
R2 [4] Y [5] Y [3]
Windows Server 2016 OR [4] N Y [6]
Windows Core Server OR [4] N Y [6]

2016
Windows Storage Server OR [4] N Y [6]

2016
Content platforms
Table 6-1 Support for FSA Agent (continued)
11.0 12
1 For more information on archiving and Internet shortcuts on CIFS compliant

platforms, see https://www.veritas.com/docs/100022216.
2 Enterprise Vault 11.0.1 Cumulative Hotfix 4 or later and Enterprise Vault 12 or
later do not support Windows Server 2008 as an FSA target. The minimum
supported version is Windows Server 2008 R2 SP1 with Microsoft Security
Update https://technet.microsoft.com/en-us/library/security/3033929.
KB2973337.
4 Enterprise Vault 12.3 and earlier versions do not support Secure Boot. For
more information, see https://www.veritas.com/docs/100041724.
5 On file servers running Windows Server 2012 R2, the Enterprise Vault 11.0
FSA Agent does not create placeholders for files if the path length exceeds
256 characters. Use Enterprise Vault 11.0.0 Cumulative Hotfix 1 or later, or
the 11.0.1 FSA Agent.
6 Requires Enterprise Vault server and FSA Agent 12.1 or later.
Unix, Linux, and NFS

Enterprise Vault File System Archiving supports archiving of Linux, Unix, and NetApp
NFS volumes using Vault Solutions Archive Accelerator for NFS. See
https://www.vault-solutions.com/products/archive-accelerator-nfs.
Table 6-2 Unix, Linux, and NFS
11.0 12
Linux All varieties Y Y
Unix All varieties Y Y
NetApp NFS volumes All versions Y Y

Content platforms
Support for Dell EMC Celerra, VNX, and Unity Series

Enterprise Vault supports the creation and access of placeholders and file internet
shortcuts on Dell EMC Celerra, VNX, and Unity Series devices running the following
operating system.
Table 6-3 Support for Dell EMC Celerra, VNX, and Unity Series
11.0 12
DART 5.5, 5.6.38 or later, 6.0 or N N

later
OE for File 7.0.12 or later Y [1] N
7.1.47.5 or later Y [2] Y [2]
8.1 Y [2,3] Y [2]
Unity OE [4] 4.2 N N
4.3 P Y [5,6]
1 Enterprise Vault 11.0 supports access to placeholders on Dell EMC Celerra

Data Mover HTTP Server using SSL. SSL connections are not supported for
VNX Series devices.
2 For more information, see https://www.veritas.com/docs/100012979.
3 Requires Enterprise Vault server 11.0.1.
5 Delete on Delete feature is not supported.
6 Internet shortcuts are supported. Support pending for placeholders.
Support for NetApp Data ONTAP

Enterprise Vault File System Archiving is supported to archive from NetApp Data
ONTAP using CIFS, as shown in the following table.
The major and minor releases of Data ONTAP are supported, in accordance with
NetApp’s recommendations. In the following table, n represents any minor version
number.
Content platforms
Table 6-4 Support for NetApp Data ONTAP
11.0 12
Data ONTAP 7.3.n Y N
8.0.n, 8.1.n Y [1] Y [1]
8.2.n Y [1,2,3] Y [1,3,4]
8.3.n Y [5,6,7] Y [7,8]
9.0, 9.1, 9.2, 9.3, 9.4 N Y [7,9,10]
MultiStore (vFiler) 7.3.n Y N

running Data ONTAP
8.0.n, 8.1.n Y [1] Y [1]
8.2.n Y [1,2,3] Y [1,3,4]
1 Supports Data ONTAP 7-mode.

2 Enterprise Vault server 11.0.1 supports Clustered Data ONTAP.
3 For recommendations for migrating FSA archives from NetApp 7-Mode filers
to NetApp C-Mode Vservers, see https://www.veritas.com/docs/100015810.
4 Enterprise Vault server 12 and later support Clustered Data ONTAP.
6 NetApp ONTAP 8.3.1 or later is not supported for file system archiving.
7 Pass-through is not supported for Data ONTAP C-Mode Vservers.
8 NetApp ONTAP 8.3, 8.3.1, and 8.3.2 are supported for file system archiving.
9 Requires Enterprise Vault server 12.1 or later.
10 In Enterprise Vault 12.3 and earlier, files archived on NetApp 9.x devices are
not deleted when the placeholders are deleted.
Support for IBM N series

Enterprise Vault File System Archiving is supported to archive from IBM N series
enterprise storage using CIFS, as shown in the following table.
Content platforms
Table 6-5 Support for IBM N series
11.0 12
IBM N series running 7.3.n Y N

Data ONTAP
8.0.n, 8.1.n Y [1] Y [1]
8.2.n Y [1,2,3] Y [1,3,4]
MultiStore (vFiler) 7.3.n Y N

running Data ONTAP
8.0.n, 8.1.n Y [1] Y [1]
8.2.n Y [1,2,3] Y [1,3,4]
1 Supports Data ONTAP 7-mode.

2 Enterprise Vault server 11.0.1 supports Clustered Data ONTAP.
3 For recommendations for migrating FSA archives from NetApp 7-Mode filers
to NetApp C-Mode Vservers, see https://www.veritas.com/docs/100015810.
4 Enterprise Vault server 12 and later support Clustered Data ONTAP.
Unsupported content platforms

For reference, Enterprise Vault File System Archiving does not support the following
content platforms.
Table 6-6 Unsupported content platforms
11.0 12
Apple Macintosh All versions N N
Dell EMC Centera (CIFS) All versions N N
NetApp Multi-protocol volumes All versions N N
NetApp Read Only volumes All versions N N
NetApp SnapLock volumes All versions N N
Novell All versions N N
SAM-FS All versions N N

Client access
Table 6-6 Unsupported content platforms (continued)
11.0 12
SAMBA All versions N N
VxFS All versions N N
Windows NT 4.0 N N
Client access
Supported client access
Enterprise Vault File System Archiving supports the following operating systems
for placeholder and file internet shortcut access.
Note: For certain file types, such as .doc, .xls and so on, Enterprise Vault does not
support offline synchronization of placeholders using Sync Center on file servers
running Windows Server.
Table 6-7 Supported client access
11.0 12
Apple Macintosh 10.5, 10.6, 10.7, 10.8, 10.9, P P

10.10, 10.11, 10.12, 10.13
Windows 2003 Server OR, R2 Y N
Windows Vista — Y N
Windows Vista x64 — Y N

edition
Windows 7 — Y Y [1]
Windows 7 x64 edition — Y Y [1]
Windows 8 — Y Y [1]
Windows 8 x64 edition — Y Y [1]

Client access
Table 6-7 Supported client access (continued)
11.0 12
Windows 8.1 — Y Y [1]
Windows 8.1 x64 edition — Y Y [1]

Windows 10 x64 edition OR, Anniversary Update Y [2] Y


KB2973337.
Unsupported client access

Enterprise Vault File System Archiving does not support the following operating
systems for placeholder and file internet shortcut access.
Table 6-8 Unsupported client access
11.0 12
Apple Macintosh OS 9 [♦] N N
Apple Macintosh 10.n.n [♦] N N
Linux All varieties N N
Unix All varieties N N
Windows Mobile N N
Windows Media N N
Content protocols
Table 6-8 Unsupported client access (continued)
11.0 12
Windows PocketPC N N
IBM OS/2 All versions N N
◆ File Internet Shortcuts and Placeholders are not supported via either Apple
File Protocol (AFP) or Server Message Block (SMB).
Content protocols
Supported content protocols
Enterprise Vault File System Archiving currently supports the following protocols.
For more information on archiving and Internet shortcuts on CIFS compliant
platforms, see https://www.veritas.com/docs/100022216.
Table 6-9 Supported content protocols
11.0 12
Windows CIFS 2008 Y N
2008 R2 Y Y
2012, 2012 R2 Y Y
2016 N Y [1]
NetApp Data ONTAP 7.3 Y N

CIFS
8.0.n, 8.1.n, 8.2.n Y Y
8.3.n Y [2] Y
9.0, 9.1, 9.2 N Y [3]
Dell EMC Celerra DART 5.5, 5.6.38 or later, 6.0 N N

or later
Dell EMC Celerra Multi DART 5.5, 5.6.38 or later, 6.0 N N

protocol [4] or later
Content protocols
Table 6-9 Supported content protocols (continued)
11.0 12
Dell EMC VNX Series OE for File 7.0.12 or later Y N

CIFS
OE for File 7.1.47.5 or later Y [5] Y [5]
OE for File 8.1 Y [5,6] Y [5]
Dell EMC VNX Series OE for File 7.0.12 or later P N

Multi protocol [4]
OE for File 7.1.47.5 or later Y Y
OE for File 8.1 Y [5,6] Y [5]

3 Requires Enterprise Vault server 12.1 or later.
4 Supports access to placeholders and internet shortcuts from CIFS clients and
access to placeholders from NFS clients.
Unsupported content protocols

For reference, Enterprise Vault File System Archiving currently does not support
the following protocols.
Table 6-10 Unsupported content protocols
11.0 12
AppleTalk Control Protocol (ATCP) All versions N N
AppleTalk Remote Access Protocol All versions N N

(ARAP)
Dell EMC Celerra NFS only All versions N N
Linux CIFS All varieties N N
Linux NFS All varieties N N

Supported Windows components
Table 6-10 Unsupported content protocols (continued)
11.0 12
NetApp Data ONTAP All versions N N

Multi-Protocol
NetApp Data ONTAP NFS All versions N N
SAMBA SMB All versions N N
Unix CIFS All varieties N N
Unix NFS All varieties N N
Windows AFP All versions N N
Windows NFS 2003, R2 N N
Windows Services for Mac All versions N N
Windows Services for Novell All versions N N

Enterprise Vault File System Archiving placeholder and file internet shortcuts have
been tested with the following Windows components. If a Windows component
does not appear on this list, it is advisable to perform a proof of concept validation
of a production system prior to installation.
Note: Where applicable, the support shown is based on the Enterprise Vault FSA
Agent/Placeholder service and application hosted on the same file server.
Table 6-11 Supported Windows components
11.0 12
FAT16, FAT32 All versions N N

Table 6-11 Supported Windows components (continued)
11.0 12
NTFS 2008, 2008 R2 Y N
2008 R2 SP1, 2012, Y Y

2012 R2
2016 N Y [2]
EFS (Encrypting File System) 2008, 2008 R2 Y N
2008 R2 SP1, 2012, Y Y

2012 R2
2016 N Y [2]
Volume Mount Points 2008, 2008 R2 Partial [3] N
2008 R2 SP1, 2012, Partial [3,4] Partial [3,4]

2012 R2
2016 N P
Directory Junction Points 2008, 2008 R2 Partial [1,5] N
2008 R2 SP1, 2012, Partial [5] Partial [5]

2012 R2
Hard Links All versions N N
Symbolic Links All versions N N
Alternate Data Streams 2008, 2008 R2 Y [1,6] N
2008 R2 SP1, 2012, Y [6] Y [6]

2012 R2
2016 N P
Quotas 2008, 2008 R2 Y [1] N
2008 R2 SP1, 2012, Y P

2012 R2
2016 N P
11.0 12
Volume Shadow Copy 2008, 2008 R2 Y [1] N
2008 R2 SP1, 2012, Y P

2012 R2
2016 N Y [2]
File Compression 2008, 2008 R2 Partial [1,7] N
2008 R2 SP1, 2012, Partial [7] Partial [7]

2012 R2
2016 N P
Single Instance Storage All versions N N
Microsoft DFS Namespace 2008 Y [1,8] N
2008 R2 SP1, 2012, Y [8] Y [8]

2012 R2
2016 N Y [2]
Microsoft DFS-R (RDC) 2008 SP1, SP2, R2 Y [1,9] N
2008 R2 SP1, 2012, Y [9] Y [9]

2012 R2
2016 N Y [2,9]
Branch Cache 2008 R2 SP1, 2012, Y Y

2012 R2
2016 N Y [2]
BitLocker 2008 SP2, R2 SP1 P P
Storage Server 2012, Y Y

R2
2016 N Y [2]
ReFS 2012, 2016 N N
CSVFS 2012, 2016 N N

Cluster support for FSA services
11.0 12
Microsoft Data Deduplication Storage Server 2012, Y Y

R2
2016 N Y [2]
1 Enterprise Vault 11.0.1 Cumulative Hotfix 4 and later do not support Windows
Server 2008 as an FSA target. The minimum supported version is Windows
Server 2008 R2 SP1.
3 A single mount point created as an Enterprise Vault volume and all its subfolders
are supported. The subfolders can also be archiving targets. Neither nested
mount points nor volume targets added above the mount point are supported.
4 Enterprise Vault does not write files to the root of the mount point if you have
logged in using the Vault Service account. You must create a folder within the
mount point to hold the files.
5 A single junction point created as an Enterprise Vault volume and all its
subfolders are supported. The subfolders can also be archiving targets. Nested
junction points are not supported.
6 Enterprise Vault will retain Alternate Data Streams on Placeholders.
7 An archived file that was originally compressed with Windows compression
will be recalled uncompressed when accessed through FSA. The recalled file
cannot be re-compressed with Windows compression due to a Microsoft
limitation.
8 Supports only the addition of physical file server paths hosting DFS shares as
archiving targets. Does not support the addition of DFS Namespace as an
archiving target. Supports access to placeholders from client computer using
DFS virtual namespace. Archive Explorer and Browser Search display the full
physical file server path and not the DFS "virtual" path. For more information,
see https://www.veritas.com/docs/100017525.
9 Only internet shortcuts are supported. Placeholders are not supported.

The following table shows the cluster server software that can be used to provide
high availability of the Enterprise Vault FSA services.
Support for the cluster server software shown in the table is built in to Enterprise
Vault.
Table 6-12 Cluster support for FSA services
11.0 12
Microsoft Cluster Server included with All versions N N

Windows Server 2008
Microsoft Cluster Server included with SP1, SP2, R2 Y [1,2] N

Windows Server 2008 x64 edition (using
WOW64) R2 SP1 Y [1,2] Y [2]
Microsoft Cluster Server included with All versions N N

Windows Server 2008 x64 edition
Microsoft Cluster Server included with OR Y [2] Y [2]

Windows Server 2012
R2 Y [2,3] Y [2]
Microsoft Cluster Server included with OR N Y [2,4]

Windows Server 2016
Microsoft Cluster Server included with OR N Y [2,4]

Windows Server 2019
Veritas Cluster Server (VCS) [5] 5.1 N N
Veritas Cluster Server (VCS) x64 edition 5.1 Y N

[5]
6.0 Y [6] N
6.0.1, 6.0.2 Y [2,6] N
6.1 Y [2,6] Y [2]
Veritas InfoScale Cluster Server (VCS) 7.0, 7.1 Y [2,6] Y [2]

[5]
7.2 P Y [2,4]
7.3, 7.4 Y [2,6,7] Y [2,8]
1 Enterprise Vault 11.0.1 Cumulative Hotfix 4 and later do not support Windows
Server 2008 as an FSA target. The minimum supported version is Windows
Server 2008 R2 SP1.
2 Active/passive and active/active clusters are supported.
Supported applications
3 On file servers running Windows Server 2012 R2, the Enterprise Vault 11.0
FSA Agent does not create placeholders for files if the path length exceeds
256 characters. Use Enterprise Vault 11.0.0 Cumulative Hotfix 1 or later, or
the 11.0.1 FSA Agent.
5 Enterprise Vault supports only non-secure clusters.
Enterprise Vault File System Archiving placeholder and file internet shortcuts have
been tested with the following applications. If a third-party application does not
appear on this list, it is advisable to perform a proof of concept validation of a
production system prior to installation.
Notes:
■ Where applicable, the support shown is based on the Enterprise Vault FSA
Agent/Placeholder service and application hosted on the same file server.
■ Use of some unsupported third-party file managers can result in corruption of
placeholders and potential data loss.
Table 6-13 Supported applications
11.0 12
Dell EMC Replistore All versions N N
Vision Solutions Double-Take 6.0 P P

Availability for Windows
IBM Tivoli Storage Manager Client All versions N N
Symantec Storage Central All versions P P
Veritas Backup Exec, FSA Agent 2012 Y N

only
2014 Y P
15, 16, 20 Y [1] Y

Table 6-13 Supported applications (continued)
11.0 12
Veritas Backup Exec, System All versions N N

Recovery
Veritas NetBackup 7.5 Y [2] N
7.6 Y [2] Y [2]
7.7, 8.0, 8.1 Y [1,2] Y [2]
NetApp SnapShot ONTAP 7.3 P N
ONTAP 8.0 P P
NetApp SnapRestore ONTAP 7.3 P N
ONTAP 8.0 P P
NetApp SnapRestore + Windows ONTAP 7.3 P N

Shadow Copy Client
ONTAP 8.0 P P
NetApp SnapRestore + Single item ONTAP 7.3 P N

access
ONTAP 8.0 P P
NetApp SnapMirror ONTAP 7.3 P N
ONTAP 8.0 P P
NetApp SnapMirror Sync ONTAP 7.3 P N
ONTAP 8.0 P P
NetApp SnapVault ONTAP 7.3 P N
ONTAP 8.0 P P
NetApp SnapVault Restore ONTAP 7.3 P N
ONTAP 8.0 P P
NetApp SnapVault + Windows ONTAP 7.3 N [3] N

Shadow Copy Client
ONTAP 8.0 P P
Table 6-13 Supported applications (continued)
11.0 12
NetApp SnapVault + Single item ONTAP 7.3 N [3] N

access
ONTAP 8.0 P P
NetApp FlexClone ONTAP 7.3 P N
ONTAP 8.0 P P
NetApp VFM — N N
Veritas Replication Exec 3.1 N N
Veritas Volume Replicator 6.0.1 P N
6.1 Y P
ExtremeZ-IP File Server — P P
1 Requires Enterprise Vault server and FSA Agent 11.0.1.

3 Veritas and NetApp are aware of the limitation of single item restore and are
jointly working towards a solution.
Enterprise Vault server and FSA

Agent/Placeholder service component
It is possible to combine the optional Enterprise Vault FSA Agent/Placeholder
service component with a different version of the Enterprise Vault server, as shown
in the following table.
Note: Support is provided for backwards compatibility, but new features may not
be available until the FSA Agent/Placeholder service version is aligned with the
Enterprise Vault server version.
Table 6-14 Enterprise Vault server and FSA Agent/Placeholder service

component
Item Server version Enterprise Vault FSA Agent/Placeholder service

component version
11.0 12
Enterprise Vault 10.0 Y N
11.0 Y Y
12 Y Y
Chapter 7
Domino mailbox archiving
and journal archiving
■ Notes client on the Enterprise Vault Server
■ Enterprise Vault Domino Gateway
■ Enterprise Vault extensions for Notes and iNotes/DWA clients
■ Enterprise Vault web applications
Notes client on the Enterprise Vault Server

Notes must be installed on the Enterprise Vault server to support Domino mailbox
and journal archiving. The following table shows the versions of Notes that are
supported on the Enterprise Vault server.
Note that the version of Notes installed on the Enterprise Vault server must be equal
to or later than the version of Domino on the server from which you want to archive.
For example, to archive from Domino 8.5.3 on Enterprise Vault 11.0, you must
install Notes 8.5.3 or later.
Table 7-1 Notes client on the Enterprise Vault Server
11.0 12
Lotus Notes 8.0.x, 8.5, 8.5.1, 8.5.2 N N
8.5.3 Y Y
Domino mailbox archiving and journal archiving 76
Enterprise Vault Domino Gateway
Table 7-1 Notes client on the Enterprise Vault Server (continued)
11.0 12
IBM Notes 9.0, 9.0.1 Y Y
Enterprise Vault Domino Gateway

The following table shows support for Enterprise Vault with versions of Notes and
Domino Server on an Enterprise Vault Domino Gateway.
You must install both Notes and Domino on the Enterprise Vault Domino Gateway,
and you must install the same version of each.
You must have at least a Domino Messaging server license for each Enterprise
Vault Domino Gateway.
Note: In a production environment, the Enterprise Vault Domino Gateway should

not be used as a general mail server.
If you run EVInstall.nsf on any computer other than the Enterprise Vault Domino
Gateway, ensure that you use a version of Notes that is shown as supported in the
following table.
Table 7-2 Enterprise Vault Domino Gateway
11.0 12
Lotus Notes 8.0.x, 8.5, 8.5.1, 8.5.2 N N
8.5.3 Y Y
IBM Notes 9.0, 9.0.1 Y Y
Lotus Domino Server 8.0.x, 8.5, 8.5.1, 8.5.2 N N
8.5.3 Y Y
IBM Domino Server 9.0, 9.0.1 Y Y

Domino mailbox archiving and journal archiving 77
Enterprise Vault extensions for Notes and iNotes/DWA clients
Enterprise Vault extensions for Notes and

iNotes/DWA clients
The following table shows the Domino mail templates and iNotes/DWA Forms that
can be customized by EVinstall.nsf.
Table 7-3 Enterprise Vault extensions for Notes and iNotes/DWA clients
Enterprise Vault Domino

version
8.0 8.0.1 8.0.2 8.5 8.5.1 8.5.2 8.5.3 9.0 9.0.1
11.0, 11.0.1 Y Y Y Y Y Y Y Y Y
12, 12.1, 12.2, 12.3, Y Y Y Y Y Y Y Y Y

12.4
Enterprise Vault web applications

See “Web browsers” on page 21.
Refer to your Domino product documentation for specific iNotes/DWA browser
requirements.
Chapter 8
SharePoint archiving
■ SharePoint server versions
■ Windows SharePoint Services (WSS)
■ SharePoint indexing
■ Office Online Server
■ OneDrive for Business
■ Enterprise Vault for SharePoint support in an RBS environment
SharePoint server versions

SharePoint archiving depends on the installation of Enterprise Vault SharePoint
components on the SharePoint server. The version of the Enterprise Vault
SharePoint components must match the version of the Enterprise Vault server that
targets the SharePoint server.
Table 8-1 SharePoint server versions
11.0 12
Microsoft Office SharePoint OR, SP1, SP2, SP3 N N

Server 2007
Microsoft Office SharePoint OR, SP1 N N

Server 2007 x64 edition
SP2, SP3 Y [1] N
SharePoint 2010 OR, SP1, SP2 Y [1] Y [2]

SharePoint archiving 79
Windows SharePoint Services (WSS)
Table 8-1 SharePoint server versions (continued)
11.0 12
SharePoint 2013 OR, SP1 Y Y
SharePoint 2016 OR N Y [3,4]
1 Supports SharePoint installed on Windows 2008 R2 and later only.

2 Supports SharePoint installed on Windows 2008 R2 SP1 and later only.
4 For SharePoint 2016, shortcut processing may be slower. See
Windows SharePoint Services (WSS)

Table 8-2 Windows SharePoint Services (WSS)
11.0 12
WSS 3.0 OR, SP1 N N
SP2 Y [♦] N
SharePoint Foundation OR, SP1, SP2 N N

2010
◆ Supports SharePoint installed on Windows 2008 R2 and later only.
SharePoint indexing
Enterprise Vault SharePoint shortcuts are compatible with Microsoft FAST Search
Server 2010 for SharePoint. Archived content that has been replaced with shortcuts
can be indexed both by FAST, and by the standard SharePoint index.
Note that Veritas has not certified FAST for other Enterprise Vault content sources.
Office Online Server
Office Online Server

Office Online Server is an Office server product that provides browser-based file
viewing and editing services for Office files. An Office Online Server farm can support
users who access Office files through SharePoint Server, Exchange Server, shared
folders, and websites.
Table 8-3 Office Online Server
11.0 12
Office Online Server SharePoint 2013 SP1 Y [1] Y [2]
SharePoint 2016 N Y [2]

2 Requires Enterprise Vault 12.2.1 or later.
OneDrive for Business

OneDrive for Business allows you to store, sync, and share your files from anywhere
and work on Office documents with others at the same time.
Enterprise Vault supports syncing of archived documents from users' My Site
libraries in on-premises SharePoint using OneDrive for Business sync client.
Table 8-4 OneDrive for Business
11.0 12
SkyDrive [1] SharePoint 2013 (base Y P

version)
OneDrive for Business SharePoint 2013 SP1 Y [2] Y
SharePoint 2016 N Y [3]

Enterprise Vault for SharePoint support in an RBS environment
Table 8-4 OneDrive for Business (continued)
11.0 12
OneDrive for Business Microsoft Office 2013 SP1 Y [2] Y

Sync Client
Microsoft Office 2016 P Y [3]
1 SkyDrive is now OneDrive. See

https://support.microsoft.com/en-us/help/17787/skydrive-to-onedrive.
Enterprise Vault for SharePoint support in an RBS

environment
Due to the design of Enterprise Vault and how it interacts with the SharePoint
system, it is expected that Enterprise Vault will work with any Remote BLOB (Binary
Large Object) Storage (RBS) solution.
For details, see https://www.veritas.com/docs/100025463.
Table 8-5 Enterprise Vault for SharePoint support in an RBS environment
11.0 12
DocAve 6 6 P Y
Microsoft FILESTREAM All versions P Y
Metalogix StoragePoint 5.3 P Y

Chapter 9
SMTP archiving
■ About SMTP archiving
About SMTP archiving

Enterprise Vault 11.0.1 and later support a new implementation of SMTP Archiving.
Enterprise Vault SMTP Archiving enables Enterprise Vault to archive data that is
sent to the Enterprise Vault server using SMTP protocol. Any application that can
send information to an SMTP server can send data to Enterprise Vault.
Enterprise Vault 11.0.1 and later support Enterprise Vault SMTP Archiving on all
supported operating systems.
See “Operating system” on page 12.
The new implementation of SMTP Archiving does not require the Windows SMTP
service or File System Archiving.
The legacy version of Enterprise Vault SMTP Archiving, available with Enterprise
Vault 11.0 OR and earlier versions, can run concurrently with the new version. The
legacy version and the new version must use different port numbers.
Chapter 10
Skype for Business
Archiving
■ About Skype for Business Archiving
■ Communication platform
About Skype for Business Archiving

From Enterprise Vault 12.2 onwards, you can archive Skype for Business Server
and Lync Server instant messaging (IM) and conferencing (meeting)
communications.
You must install the Skype for Business Server or Lync Server administrative tools
on the Enterprise Vault server. The version must match the version of Skype for
Business Server or Lync Server that you are using.
The language version of Enterprise Vault, the Skype for Business Server or Lync
Server, and the server operating system must all be the same. Also, the language
version of Skype for Business and Skype for Business tools must match.
An Enterprise Vault server can target archiving from only Skype or Lync but not
from both. You also cannot archive between domains.
Skype for Business Server can archive conversations to a SQL Server database
or to an Exchange Server mailbox. However, Enterprise Vault only supports archiving
to a SQL Server database.
Enterprise Vault supports Skype for Business Archiving on all the supported
operating systems.
See “Operating system” on page 12.
Skype for Business Archiving 84
Communication platform
Communication platform
Table 10-1 Communication platform
11.0 12
Skype for Business Server 2015 N Y [♦]
Lync Server 2013 N Y [♦]
◆ Requires Enterprise Vault 12.2 or later.

Chapter 11
Enterprise Vault Search
■ About Enterprise Vault Search
■ Desktop
■ Tablet
■ Mobile
About Enterprise Vault Search

Enterprise Vault Search replaces three legacy search applications: Archive Explorer,
Browser Search, and Integrated Search. Enterprise Vault Search provides client
users with all the browse and search features that are available in those applications.
Enterprise Vault 11.0 supports Enterprise Vault Search on desktops. Enterprise
Vault 11.0.1 includes support for Enterprise Vault Search on mobiles and tablets.
This chapter details compatibility between Enterprise Vault Search and the supported
operating systems and browsers on desktops, tablets, and mobiles.
Enterprise Vault Search 86
Desktop
Desktop
Windows client operating systems
Table 11-1 Windows client operating systems
11.0 12
Windows 7 OR, SP1 Y Y [1]
Windows 7 x64 OR, SP1 Y Y [1]
Windows 8 x64 OR Y Y [1]
Windows 8.1 x64 OR Y Y [1]

Windows 10 x64 OR, Anniversary Update Y [2] Y


x64 (using WOW64)
R2, R2 SP1 Y N
Windows Server 2008 SP1 N N

x64
Windows Server 2012 OR Y [3] Y [1,3]
R2 Y [3] Y [1,3]

Desktop
Table 11-1 Windows client operating systems (continued)
11.0 12

KB2973337.
Browser versions supported on Windows

Table 11-2 Browser versions supported on Windows
11.0 12
Internet Explorer 7.0 N N
8.0 Y N
9.0, 10.0, 11.0 Y Y
Edge OR Y [1] Y
Google Chrome 25-34 Y N
35-51 Y [2] Y
52-64 P Y
Mozilla Firefox 20-30 Y N
31-48 Y [2] Y
49-58 P Y

Desktop

Table 11-3 Mac client operating systems
11.0 12
Mac OS X 10.7 N N
10.8 Y N
10.9 Y Y
10.10 Y [1] Y
10.11 Y [2] Y
10.12 Y [2] Y
10.13 Y [2] Y
10.14 P Y [3]

3 Requires Enterprise Vault 12.4.
Browser versions supported on Mac

Table 11-4 Browser versions supported on Mac
11.0 12
Safari 6.0 N N
7.0.6, 7.1 Y P
8.0 Y [1] Y
9.0, 10.0, 11.0 Y [2] Y

Tablet
Tablet
Enterprise Vault Search is supported on all clients supporting HTML5-compatible
web browsers. However, Enterprise Vault Search has been tested on tablets with
the following operating systems and browsers.
iOS operating systems

Table 11-5 iOS operating systems
11.0 12
iOS 7.1.1, 7.1.2 Y [1] N
8.1 Y [1] Y
9.0, 9.1 Y [2] Y
10.0.1, 10.1, 10.2, 10.3 P Y
11, 11.1 N Y
12.0 N Y

Browser versions supported on iOS

Enterprise Vault Search supports Safari on all supported iOS versions.
Tablet
Android operating systems

Table 11-6 Android operating systems
11.0 12
Android 4.4.4 Y [1] Y [2]
5.1 P Y
6.0 P Y
7.0 P Y

2 Supports Enterprise Vault 12.2 and earlier versions.
Browser versions supported on Android

Table 11-7 Browser versions supported on Android
11.0 12
Google Chrome 35, 36 Y [1] Y
44-51 Y [2] Y
52-64 P Y

Mobile
Windows operating system

Table 11-8 Windows operating system
11.0 12
Windows RT 8.1, 8.1 Y [♦] Y
10 P Y
◆ Requires Enterprise Vault 11.0.1.

11.0 12
Internet Explorer 11 Y [1,2] Y [2]
Edge OR P Y [3,4]

2 Supports the Metro UI and Desktop versions of Internet Explorer 11.
4 For a better user experience while using Enterprise Vault Search, Microsoft
Surface users must connect a mouse and keyboard to the Surface tablet.
Mobile
Enterprise Vault Search supports all clients supporting HTML5-compatible web
browsers. However, Enterprise Vault Search has been tested on mobiles with the
following operating systems and browsers.
Mobile
iOS operating systems

Table 11-10 iOS operating systems
11.0 12
iOS 7.1.1, 7.1.2 Y [1] N
8.1 Y [1] Y
9.0, 9.1 Y [2] Y
10.0.1, 10.1, 10.2, 10.3 P Y
11, 11.1 N Y
12.0 N Y

Browser versions supported on iOS

Enterprise Vault Search supports Safari on supported iOS devices.
Android operating systems

Table 11-11 Android operating systems
11.0 12
Android 4.4.2 Y [1] Y [2]
5.1 P Y
6.0 P Y
7.0 P Y

2 Supports Enterprise Vault 12.2 and earlier versions.
Mobile
Browser versions supported on Android

Table 11-12 Browser versions supported on Android
11.0 12
Google Chrome 35, 36 Y [1] Y
44-51 Y [2] Y
52-64 P Y

Windows operating systems

Table 11-13 Windows operating systems
11.0 12
Windows Phone 8.1 Y [♦] Y
10 P Y
◆ Requires Enterprise Vault 11.0.1.

11.0 12
Internet Explorer 11 Y [1,2] Y [2]
Edge OR P P

2 Supports the Metro UI and Desktop versions of Internet Explorer 11.
Chapter 12
Compliance Accelerator
and Discovery Accelerator
■ Supported versions of Enterprise Vault in Accelerator environments
■ Compatibility of Accelerator client and server components
■ Compliance Accelerator
■ Discovery Accelerator
■ eDiscovery Platform
Supported versions of Enterprise Vault in

Accelerator environments
Note the following important points about the version of Enterprise Vault that you
install in a Compliance Accelerator or Discovery Accelerator environment:
■ All Enterprise Vault servers in all Enterprise Vault sites in an Accelerator
environment must run the same version of Enterprise Vault. For example, when
using Compliance Accelerator with two Enterprise Vault installations, you cannot
have one site that runs Enterprise Vault 11.0 and another that runs Enterprise
Vault 12.
■ The major version of the Accelerator product must be the same as, or one later
than, the major version of Enterprise Vault.
For example, you can run Discovery Accelerator 12 with Enterprise Vault 11.0.1
servers, but you cannot run Discovery Accelerator 11.0.1 with Enterprise Vault
12 servers.
Compliance Accelerator and Discovery Accelerator 95
Compatibility of Accelerator client and server components
Note: Compliance Accelerator 11.0 and Discovery Accelerator 11.0 are only
compatible with Enterprise Vault 10.0.1 or later service packs. Compliance
Accelerator 11.0.1 and Discovery Accelerator 11.0.1 are only compatible with
Enterprise Vault 11.0.1. Compliance Accelerator 12 and Discovery Accelerator
12 are only compatible with Enterprise Vault 11.0.1 or later service packs.
■ If the major version of the Accelerator product is the same as the major version
of Enterprise Vault, the minor version (Service Pack) of the Accelerator product
must be the same as, or later than, the minor version of Enterprise Vault.
For example, you can run Compliance Accelerator 12.3 with Enterprise Vault
12.2 servers, but you cannot run Compliance Accelerator 12.2 with Enterprise
Vault 12.3 servers.
■ When upgrading both the Accelerator product and Enterprise Vault, it is important
to upgrade the various components in the correct order. See the upgrade
instructions that accompany your Accelerator product for details.
Compatibility of Accelerator client and server

components
Both Compliance Accelerator and Discovery Accelerator are client/server
applications. The version of the client software that you install on end-users'
computers must exactly match that of the server software on the Compliance
Accelerator or Discovery Accelerator server.
For information about Compliance Accelerator upgrade paths, see
Compliance Accelerator compatibility with Enterprise Vault

Table 12-1 Compliance Accelerator compatibility with Enterprise Vault
Enterprise Vault version Compliance Accelerator
11.0 12
10.0, 10.0.1, 10.0.2, 10.0.3, Y [1,2] N

10.0.4
11.0, 11.0.1 Y [2] Y [3]

Table 12-1 Compliance Accelerator compatibility with Enterprise Vault

(continued)
Enterprise Vault version Compliance Accelerator
11.0 12
12, 12.1, 12.2, 12.3, 12.4 N Y
1 Compliance Accelerator 11.0 requires Enterprise Vault 10.0.1 or later.

2 Compliance Accelerator 11.0.1 is compatible with Enterprise Vault 11.0.1.
3 Compliance Accelerator 12 is compatible with Enterprise Vault 11.0.1.
Note: Installing Compliance Accelerator and Discovery Accelerator on the same

server is not supported.
Compliance Accelerator compatibility with other server components

Table 12-2 Compliance Accelerator compatibility with other server
components
Item Version Compliance Accelerator server
11.0 12

x64 edition (using WOW
64) R2, R2 SP1 Y N
Windows Server 2012 OR, R2 Y Y [1]
SQL Server 2008, All versions N N



components (continued)
11.0 12

Intelligence, and
Standard
SQL Server 2012 x64 OR, SP1, SP2, SP3, SP4 Y [3,4,6] Y [4,5]
Business Intelligence,
and Standard

Intelligence, and
Standard

and Standard
SQL Server 2016 x64 OR, SP1 N Y [4,7]

Standard SP2 N P
SQL Server 2017 x64 OR N Y [4,7]

Standard

Linux
.NET Framework 1.1, 2.0, 3.0, 3.5 N N
3.5 SP1 Y [8] Y [8]
4.0, 4.5 Y [8,9] Y [8]
4.6, 4.7 Y [9] Y [9]
MDAC 2.7 OR, SP1 Y N
2.8 OR, SP1, SP2 Y N


components (continued)
11.0 12
Internet Explorer 7.0, 8.0 P N
9.0 Y Y
10.0 Y [10] Y [10]
11.0 Y [10] Y [7]
Edge OR N Y [7]
Outlook (on server) [11] 2007 OR, SP1 N N
2007 SP2, SP3 Y N
2010 N N
2013, SP1 Y [6,12] Y [12]
2016 N Y [12,13]
Lotus Notes [14] 8.0.x, 8.5, 8.5.1 N N
8.5.2 Y N
8.5.3 Y Y
IBM Notes [14] 9.0 Y Y
9.0.1 Y [6] Y
1 Compliance Accelerator 12.3 or later requires a Microsoft update rollup. See

KB2973337.

8 Enterprise Vault 11.0.1 and later require .NET Framework 4.5.2 or later as well
already installed.
10 Supported only in Compatibility View. This limitation does not exist for Enterprise
Vault 12.1 or later.
11 Required if you want to export to PST files.
12 Requires 32-bit version of Outlook if you want to export to PST files.
14 Required if you want to export Lotus Domino items.
Compliance Accelerator compatibility with other client components

Table 12-3 Compliance Accelerator compatibility with other client components
Item Version Compliance Accelerator client
11.0 12
Windows Vista x86 and OR N N

x64 editions
SP1, SP2 N N

editions
Windows 8 x86 and x64 OR Y [2] Y [1,2]

editions
Windows 8.1 x86 and OR Y [2] Y [1,2]

x64 editions


Table 12-3 Compliance Accelerator compatibility with other client components

(continued)
Item Version Compliance Accelerator client
11.0 12
.NET Framework 1.1, 2.0, 3.0, 3.5 N N
3.5 SP1 Y Y
4.0, 4.5, 4.6, 4.7 Y [5] Y [5]
8.0 Y N
9.0 Y Y
10.0, 11.0 Y [6] Y [6]
Edge OR N Y [4]
Outlook [7] 2007 Y N
2010 Y Y
2013 Y Y
2016 Y [8] Y
Outlook for Office 365 2016 P P

[7]
Lotus Notes [9] 8.0, 8.0.1, 8.0.2 P N
8.5, 8.5.1 Y [10] N
8.5.2 Y N
8.5.3 Y Y
9.0.1 Y [10] Y
1 Compliance Accelerator 12.3 or later requires a Microsoft update rollup. See

KB2973337.
2 Supported only when the Compliance Accelerator client runs in Windows 7 or
Windows XP compatibility mode.
Discovery Accelerator

already installed.
7 Required if you want to view Exchange Server items in Outlook on the
Compliance Accelerator client.
9 Required if you want to view Lotus Domino items in Lotus Notes on the
Compliance Accelerator client.
Compliance Accelerator supports the use of all virtualization technologies that run
supported versions of the Windows operating system. When you deploy Compliance
Accelerator on virtual servers, consider the performance limitations of each
virtualization platform relative to the minimum hardware requirements described in
the Compliance Accelerator documentation.
Compliance Accelerator supports VMware High Availability, and the VMware vCenter
For information about Discovery Accelerator upgrade paths, see
Discovery Accelerator compatibility with Enterprise Vault

Table 12-4 Discovery Accelerator compatibility with Enterprise Vault
Enterprise Vault version Discovery Accelerator
11.0 12
10.0, 10.0.1, 10.0.2, 10.0.3, Y [1,2] N

10.0.4
11.0, 11.0.1 Y [2] Y [3]

Table 12-4 Discovery Accelerator compatibility with Enterprise Vault

(continued)
Enterprise Vault version Discovery Accelerator
11.0 12
12, 12.1, 12.2, 12.3, 12.4 N Y
1 Discovery Accelerator 11.0 requires Enterprise Vault 10.0.1 or later.

2 Discovery Accelerator 11.0.1 is compatible with Enterprise Vault 11.0.1.
3 Discovery Accelerator 12 is compatible with Enterprise Vault 11.0.1.
Note: Installing Compliance Accelerator and Discovery Accelerator on the same

server is not supported.
Discovery Accelerator compatibility with other server components

Table 12-5 Discovery Accelerator compatibility with other server components
Item Version Discovery Accelerator server
11.0 12

x64 edition (using WOW
64) R2, R2 SP1 Y N
Windows Server 2012 OR, R2 Y Y [1]
SQL Server 2008 All versions N N


edition Enterprise and

(continued)
11.0 12

Intelligence, and
Standard
SQL Server 2012 x64 OR, SP1, SP2, SP3, SP4 Y [3,4,6] Y [4,5]
Business Intelligence,
and Standard

Intelligence, and
Standard

and Standard
SQL Server 2016 x64 OR, SP1 N Y [4,7]

Standard SP2 N P
SQL Server 2017 x64 OR N Y [4,7]

Standard

Linux
.NET Framework 1.1, 2.0, 3.0, 3.5 N N
3.5 SP1 Y [8] Y [8]
4.0, 4.5 Y [8,9] Y [8]
4.6, 4.7 Y [9] Y [9]
MDAC 2.7 OR, SP1 Y N
2.8 OR, SP1, SP2 Y N


(continued)
11.0 12
Internet Explorer 7.0, 8.0 P N
9.0 Y Y
10.0, 11.0 Y [10] Y [10]
Edge OR N Y [7]
Outlook (on server) [11] 2007 OR, SP1 N N
2007 SP2, SP3 Y N
2010 N N
2013, SP1 Y [6,12] Y [12]
2016 N Y [12,13]
Lotus Notes [14] 8.0.x, 8.5, 8.5.1 N N
8.5.2 Y N
8.5.3 Y Y
9.0.1 Y [6] Y
1 Discovery Accelerator 12.3 or later requires a Microsoft update rollup. See

KB2973337.
8 Enterprise Vault 11.0.1 and later require .NET Framework 4.5.2 or later as well
already installed.
11 Required if you want to export to PST files.
12 Requires 32-bit version of Outlook if you want to export to PST files.
14 Required if you want to export Lotus Domino items.
Discovery Accelerator compatibility with other client components

Table 12-6 Discovery Accelerator compatibility with other client components
Item Version Discovery Accelerator client
11.0 12
Windows Vista x86 and OR N N

x64 editions
SP1, SP2 N N

editions
Windows 8 x86 and x64 OR Y [2] Y [1,2]

editions
Windows 8.1 x86 and OR Y [2] Y [1,2]

x64 editions


Table 12-6 Discovery Accelerator compatibility with other client components

(continued)
Item Version Discovery Accelerator client
11.0 12
.NET Framework 1.1, 2.0, 3.0, 3.5 N N
3.5 SP1 Y Y
4.0, 4.5, 4.6, 4.7 Y [5] Y [5]
8.0 Y N
9.0 Y Y
10.0, 11.0 Y [6] Y [6]
Edge OR N Y [4]
Outlook [7] 2007 Y N
2010 Y Y
2013 Y Y
2016 Y [8] Y
Outlook for Office 365 2016 P P

[7]
Lotus Notes [9] 8.0, 8.0.1, 8.0.2 P N
8.5, 8.5.1 Y [10] N
8.5.2 Y N
8.5.3 Y Y
9.0.1 Y [10] Y
1 Discovery Accelerator 12.3 or later requires a Microsoft update rollup. See

KB2973337.
2 Supported only when the Discovery Accelerator client runs in Windows 7 or
Windows XP compatibility mode.
eDiscovery Platform

already installed.
7 Required if you want to view Exchange Server items in Outlook on the Discovery
Accelerator client.
9 Required if you want to view Lotus Domino items in Lotus Notes on the
Discovery Accelerator client.
Discovery Accelerator supports the use of all virtualization technologies that run
supported versions of the Windows operating system. When you deploy Discovery
Accelerator on virtual servers, consider the performance limitations of each
virtualization platform relative to the minimum hardware requirements described in
the Discovery Accelerator documentation.
Discovery Accelerator supports VMware High Availability, and the VMware vCenter
eDiscovery Platform
For details of the compatibility of eDiscovery Platform with Enterprise Vault, see
the eDiscovery Platform Compatibility Matrix.
Chapter 13
Antivirus software
■ About antivirus software
About antivirus software

For a list of recommended antivirus exclusions for Enterprise Vault, see
Enterprise Vault placeholder shortcuts appear to the operating system as markers
for offline files. Some antivirus programs can be configured to ignore offline files,
but others cannot. For more information, see
Table 13-1 Antivirus software
11.0 12
McAfee VirusScan Enterprise 7.0 N N
8.5, 8.7 P P
8.8 Y [1,2] Y [1,2]
McAfee Endpoint Security 10.5 Y [3,4,5] Y [4,5,6]
Symantec Endpoint 11.0 P P

Protection
12.0 Y [7] P
12.1 Y [8] Y [9]
14.0 [10] Y [3] Y

Antivirus software 109
About antivirus software
Table 13-1 Antivirus software (continued)
11.0 12
Trend Micro OfficeScan 8.0 SP1 N N
10.n P P
11 P P
2 Enterprise Vault does not support McAfee 8.8 Patch 4. We recommend that
you use Patch 5 or Patch 6.
3 Requires Enterprise Vault 11.0.1 or later.
5 Users of File System Archiving should follow the guidance given in
7 A file recall issue exists when using older versions of Symantec Endpoint
Protection in combination with Enterprise Vault FSA and Veritas NetBackup.
This issue is fixed by Symantec Endpoint Protection version 12.1.2015.2015.
8 Enterprise Vault 11.0 supports Symantec Endpoint Protection 12.1 RU4.
Enterprise Vault 11.0.1 supports Symantec Endpoint Protection 12.1 RU4 and
RU5.
9 Supports Symantec Endpoint Protection 12.1 RU6.
10 Supports Symantec Endpoint Protection 14.0 MP2.
Chapter 14
Third-party integrations
■ Provided by Veritas
■ Provided by Veritas Technology Partners
Provided by Veritas
Table 14-1 Provided by Veritas
11.0 12
Adapter for Secure 9.0 N N

Messaging and Rights
Management (SMRM)
Enterprise Vault Discovery 9.0, 10.0.n N N

Collector [1]
EnCase Ingest Connector — Y Y
Veritas Enterprise Vault.cloud 1.0 Y [2] P

Archive Migrator
1 Enterprise Vault Discovery Collector (EVDC) reached end of life on March 5,

2012.
2 Supports Enterprise Vault 11.0. Does not support Enterprise Vault 11.0.1.
Third-party integrations 111
Provided by Veritas Technology Partners

Table 14-2 Provided by Veritas Technology Partners
11.0 12
Actiance Vantage 2015 R2 SP1 Y [1] Y [1]
Akaibu Evolve [2] 1.3.n to 1.9.n P P
Globanet Centera Migrate 1.0.7 or later Y P
Globanet Merge1 [3] 5.12HF1 or later Y Y
6.n Y Y
Globanet Migrate [4,5] 4.3 or later service pack, N N

5.n
7.2 or later service pack Y P
Hanzo Archives Web Archive 1.0 P P

Connector
Interlock Migration Service 2.0 Y Y

[6,7]
2.1 Y Y
QUADROtech Archive Shuttle 8.n Y Y

[3,4,8]
9.n Y Y
TransVault Migrator [9,10] 7.n Y Y
TransVault Sprint 3.n Y Y
Voltage SecureMail Archive 2.0 Y Y

Connector
1 Support for Compliance Accelerator is provided via SMTP archiving. Compliance

Accelerator is only supported via Journal archiving for existing implementations.
Note that this will be phased out in a future release. Contact Actiance for specific
configuration instructions.
2 See http://akaibu.com/evolve-email-archive.
3 The solution provides an Enterprise Vault Extension in the Enterprise Vault
Administration Console, which allows for enhanced management and integration
with Enterprise Vault.
Third-party integrations 112
4 Competitive migrations, intra-site migrations (that is, within the same Enterprise
Vault site) and inter-site migrations (that is, between two Enterprise Vault sites)
are supported. Inter-site migration includes two sites within the same Enterprise
Vault directory, or two sites within different Enterprise Vault directories.
5 See http://www.globanet.com/data-migration-software-migrate.
6 See http://www.interlock-tech.com/industries/ev-migration.
7 Contact the partner for more information and specific configuration instructions.
8 See http://www.quadrotech-it.com/products/archiveshuttle.
9 See https://www.transvault.com/solutions/email-archive-migration.
10 Competitive migrations are supported.
Chapter 15
Localization
■ Enterprise Vault localization
Enterprise Vault localization

Table 15-1 shows the languages in which the user interfaces and documentation
for the following Enterprise Vault components are available:
Enterprise Vault ■ Administration Console UI

administration ■ Monitoring
components ■ Reporting
Enterprise Vault ■ Outlook Add-In

end-user ■ OWA Extensions
components ■ Office Mail App
■ Extensions for Lotus Notes
■ Client for Mac OS X
■ Search
■ Legacy search applications (Enterprise Vault 11.x only)
■ SharePoint Web Parts
Accelerators ■ Compliance Accelerator

■ Discovery Accelerator
Add-ons ■ Adapter for SMRM (Enterprise Vault 11.x only)

■ EnCase Ingest Connector
■ IM Manager 8.4 (Enterprise Vault 11.x only)
Localization 114
Enterprise Vault localization
Table 15-1 Enterprise Vault localization
Language Enterprise Vault Accelerators Add-ons
Administration End-user
Brazilian Portuguese N Y [1] N N
Chinese, Simplified Y Y [1] Y N
Chinese, Traditional N Y [1] Y N
Danish N Y [1] N N
Dutch N Y [1] N N
English Y Y Y Y
French N Y N N
German N Y N N
Hebrew N Y [1] N N
Hungarian N Y [1] N N
Italian N Y [1] N N
Japanese Y Y Y Y [2]
Korean N Y [1] N N
Polish N Y [1] N N
Russian N Y [1] N N
Spanish N Y N N
Swedish N Y [1] N N
1 Enterprise Vault Client for Mac OS X is available in English, French, German,

Spanish, and Japanese only.
2 Adapter for SMRM only.
Appendix A
Changes to prerequisite
software for Enterprise
Vault 12
This appendix includes the following topics:
■ Changes to prerequisite software for Enterprise Vault 12
Changes to prerequisite software for Enterprise

Vault 12
The following table shows changes to Enterprise Vault 12 prerequisite software
since Enterprise Vault 11.0.
Table A-1 Changes to prerequisite software for Enterprise Vault 12
Software Versions dropped Notes
Celerra DART/VNX 7.0.x Support is dropped for these Celerra versions as FSA targets.
Series
Data ONTAP 7.3 Support is dropped for this Data ONTAP version as an FSA target.
This includes IBM N series, and NetApp devices running Data
ONTAP 7.3.
Exchange 2003, 2007 Includes OWA clients and Enterprise Vault OWA Extensions.
Google Chrome 34 and earlier versions Support is dropped for Enterprise Vault Search.
Internet Explorer 7, 8 —
Changes to prerequisite software for Enterprise Vault 12 116
Changes to prerequisite software for Enterprise Vault 12

(continued)
iOS 7.1 Support is dropped for Enterprise Vault Search.
Lotus Notes 8.5.2 Lotus Notes 8.5.3 is the minimum supported for version 12 of
Enterprise Vault and the Accelerators.
Mac OS X 10.7, 10.8 Support is dropped for these versions for Enterprise Vault Client
for Mac.
Mozilla Firefox 30 and earlier versions Support is dropped for Enterprise Vault Search.
Outlook 2003 Support is dropped for Enterprise Vault and Accelerator servers.
2007 Support is dropped for Enterprise Vault servers, Accelerator

servers, and Enterprise Vault Outlook Add-In.
PowerShell 2.0 Enterprise Vault 12 requires PowerShell 3.0 or later.
Safari 5, 6 Support is dropped for Enterprise Vault Search.
SCOM 2007, 2012 OR SCOM 2012 SP1 is the minimum supported version for Enterprise
Vault 12.
SharePoint 2007 SharePoint 2010 is the minimum supported version for Enterprise
Vault 12.
SQL Server 2008 R2 SQL Server 2012 is the minimum supported version for Enterprise
Vault 12.
VCS 6.0.x VCS 6.1 is the minimum supported version for Enterprise Vault
12.
Windows Desktop XP, Vista, 2003 Support is dropped for FSA client on these Windows operating
systems.
Changes to prerequisite software for Enterprise Vault 12 117
Changes to prerequisite software for Enterprise Vault 12

(continued)
Windows Server 2008 Support is dropped for Windows Server 2008 as an FSA target.
The minimum supported version is 2008 R2 SP1.
2008 R2, 2008 R2 SP1 Support is dropped for:
■ Enterprise Vault Server

■ Administration Console
■ Search Access Components
■ Accelerator servers
■ Outlook Add-In
■ Enterprise Vault Search
■ Enterprise Vault SDK
■ Enterprise Vault API
Appendix B
Revision history
This appendix includes the following topics:
■ February 28, 2019
■ January 25, 2019
■ December 21, 2018
■ November 30, 2018
February 28, 2019

Table B-1 Changes in this edition
Chapter/section Item Change
Enterprise Vault core dependencies
Operating system Windows Server 2019 OR Added support for Enterprise Vault
12.3 and later.
Microsoft SQL Server SQL Server 2016 x64 edition, Added support for Enterprise Vault
Enterprise and Standard SP2 12.1 or later.
Clustering Microsoft Server clustering > Windows Added support for Enterprise Vault
Server 2019 12.3 and later.
Storage devices, appliances, and software
Storage devices: CIFS/SMB Dell EMC Data Domain DDOS 6.1, Added support for Enterprise Vault
6.2. 12.0. Both WORM and non-WORM
features supported.
Revision history 119
January 25, 2019
Table B-1 Changes in this edition (continued)
Storage devices: streamer API Cloudian HyperStore 7.0.6 New. Support pending for Enterprise
Vault 12. Not supported for Enterprise
Vault 11.0.
Secondary storage devices Cloudian HyperStore 7.0.6 New. Support pending for Enterprise
Vault 11.0.
Exchange archiving
Exchange Server Exchange Server 2013 CU22 New. Support pending for Enterprise
Vault 11.0.
Exchange Server 2016 CU12 New. Support pending for Enterprise

Vault 11.0.
January 25, 2019

Enterprise Vault core dependencies
Microsoft SQL Server SQL Server 2014 Enterprise, Business New. Not supported for Enterprise
Intelligence, and Standard SP3 Vault 11.0 and 12.
SQL Server 2014 x64 Enterprise, New. Support pending for Enterprise
Business Intelligence, and Standard Vault 11.0 and 12.
SP3
SQL Server 2016 x64 Enterprise and New. Support pending for Enterprise
Standard SP2 Vault 12. Not supported for Enterprise
Vault 11.0.
Microsoft Outlook on the Enterprise Outlook 2016 OR Added new footnote "Enterprise Vault
Vault server 12.4 and later support Outlook 2016
Click-to-Run, 32-bit version."
File System Archiving (FSA)

December 21, 2018
Client access > Supported client Windows 10 October 2018 Update Added support for Enterprise Vault
access 1809 11.0.1 Cumulative Hotfix 4 and later,
and Enterprise Vault 12.
Windows 10 x64 edition October 2018
Update 1809
Compliance Accelerator and Discovery Accelerator
Compliance Accelerator compatibility SQL Server 2014 Enterprise, Business New. Not supported for Enterprise
with other server components Intelligence, and Standard SP3 Vault 11.0 and 12.
SP3
Vault 11.0.
Discovery Accelerator compatibility SQL Server 2014 Enterprise, Business New. Not supported for Enterprise
with other server components Intelligence, and Standard SP3 Vault 11.0 and 12.
SP3
Vault 11.0.
December 21, 2018

Storage devices: CIFS/SMB Dell EMC Data Domain DDOS 6.2 Added support for Enterprise Vault 12.
Support pending for Enterprise Vault
11.0.
NetApp ONTAP 9.4 Added support for Enterprise Vault 12.
Exchange archiving
November 30, 2018
Exchange Server Exchange Server 2016 CU11 Added support for Enterprise Vault
11.0.1 Cumulative Hotfix 4 and later.
Exchange Server 2019 Added support for Enterprise Vault 12.
Exchange archiving client compatibility
Windows operating systems for Windows 10 October 2018 Update Added support for Enterprise Vault
Outlook Add-In 1809 11.0.1 Cumulative Hotfix 4 and later,
Windows 10 x64 October 2018 Update
1809
Windows email clients Outlook 2019 OR Added support for Enterprise Vault
11.0.1 Cumulative Hotfix 4 and later.
Mac email clients Outlook 2019 for Mac OR Added support for Enterprise Vault
Client for Mac 12.4.
Content platforms > Support for FSA Windows Server 2019 OR Added support for Enterprise Vault
Agent server and FSA Agent 12.1 and later.
Cluster support for FSA services Microsoft Cluster Server included with Added support for Enterprise Vault
Windows Server 2019 12.1 and later; active/passive and
active/active clusters are supported.
Desktop > Windows client operating Windows 10 October 2018 Update Added support for Enterprise Vault
systems 1809 11.0.1 Cumulative Hotfix 4 and later,
Windows 10 x64 October 2018 Update
1809
November 30, 2018


November 30, 2018
Secondary storage devices AT&T Synaptic Storage Added footnote to say that support is
pending for Enterprise Vault 12.4.
Microsoft Azure Blob storage Added footnote to say that support is

pending for immutable storage for
Azure Blob storage.
Rackspace Cloud Files Added footnote to say that support is

pending for Enterprise Vault 12.4.
Exchange archiving
Exchange Server Exchange Server 2019 OR New. Support pending for Enterprise
Vault 11.0 and 12.
Updated the "the Enterprise Vault

Office Mail App does not work in
OWA." to say that a possible
workaround is to install the Exchange
CAS role, and that users should refer
to KB4476965 for more information.
Exchange archiving client compatibility
Mac client operating systems Mac OS X 10.14 Added support for Enterprise Vault
12.4.
Content platforms > Support for FSA - Updated the Secure Boot footnote to
Agent say that "Enterprise Vault 12.3 and
earlier versions do not support Secure
Boot."
Desktop > Mac client operating Mac OS X 10.14 Added support for Enterprise Vault
systems 12.4.
Tablet > iOS operating systems iOS Added support for 12.0.
Tablet > Android operating systems Android Added support for 7.0.
Mobile > iOS operating systems iOS Added support for 12.0.
Mobile > Android operating systems Android Added support for 7.0.
November 30, 2018
Third-party integrations
Provided by Veritas Technology Interlock Migration Service 2.1 Added support for Enterprise Vault
Partners 11.0 and 12.

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Enterprise Vault™

February 28, 2019

THE DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED

Veritas Technologies LLC

Chapter 1 About this guide ................................................................... 8

Chapter 2 Enterprise Vault core dependencies ............................ 11

Chapter 3 Storage devices, appliances, and software ............... 29

Dell EMC Centera SDK, CentraStar, and Atmos ........................... 35

Chapter 4 Exchange archiving .......................................................... 41

Chapter 5 Exchange archiving client compatibility ...................... 47

Chapter 6 File System Archiving (FSA) .......................................... 56

Unsupported client access ....................................................... 63

Chapter 7 Domino mailbox archiving and journal archiving

Notes client on the Enterprise Vault Server ........................................ 75

Chapter 8 SharePoint archiving ........................................................ 78

SharePoint server versions ............................................................. 78

Chapter 9 SMTP archiving .................................................................. 82

Chapter 10 Skype for Business Archiving ........................................ 83

About Skype for Business Archiving ................................................. 83

Chapter 11 Enterprise Vault Search ................................................... 85

iOS operating systems ............................................................ 89

Chapter 12 Compliance Accelerator and Discovery

Supported versions of Enterprise Vault in Accelerator environments

Chapter 13 Antivirus software ............................................................ 108

About antivirus software ............................................................... 108

Chapter 14 Third-party integrations .................................................. 110

Provided by Veritas ..................................................................... 110

Chapter 15 Localization ........................................................................ 113

Appendix A Changes to prerequisite software for Enterprise

Appendix B Revision history ................................................................ 118

February 28, 2019 ...................................................................... 118

■ End of support policy for Veritas software

■ Enterprise Vault and Microsoft products

■ Original releases and service packs

End of support policy for Veritas software

Enterprise Vault and Microsoft products

Original releases and service packs

OSR OEM Service Release.

Y Use of the combination of products is supported.

N Use of the combination of products is not supported.

P Pending. Use of the combination of products is not currently supported. Following

■ Standalone Enterprise Vault Administration Console

■ Enterprise Vault API Runtime

■ Enterprise Vault Server support for Add-Ins

■ Domain and forest functional levels

■ Microsoft SQL Server

■ Microsoft Forefront TMG

■ Microsoft Outlook on the Enterprise Vault server

■ Microsoft Management Console (MMC)

■ Microsoft Operations Manager (MOM) and System Center Operations Manager

■ Veritas backup agents for Enterprise Vault

■ FIPS 140-2 compliance

Table 2-1 Operating system

Item Version Enterprise Vault

Windows Core Server 2008, 2012, 2016 N N

Windows Small 2008, 2012 N N

Windows Storage 2008, 2012, 2016 N N

Windows Server 2008 All versions N N

Windows Server 2008 SP1, SP2 N N

Windows Server 2008 All versions N N