SM6611
SM6611
SCHOOL OF MANAGEMENT
End-term Examination, 2021
Session: 2021-22 (Autumn)
3. Please enter your name and roll number (in full), for example. 117CExxxx
4. Please enter your subject teacher's name carefully as this subject is taken by 3 different
faculties.
10. To ensure timely submission of the exam, try to finish your exam 5-10 minutes before the
allotted time that is 05:05 PM
1. Which of the tasks below might be conducted by the researcher during the "problem
definition" and the "development of an approach to the problem" steps of the
marketing research process?
A) analysis of secondary data
B) interviews with industry experts
C) qualitative research
D) all of the above
Answer: D
2. Analysis of available secondary data is a non-essential step in the problem definition
1
process.
Answer: FALSE
3. ________ is an unstructured, exploratory research methodology based on small
samples intended to provide insight and understanding of the problem setting.
A) Primary research
B) Qualitative research
C) Secondary research
D) Quantitative research
4. ________ is not a qualitative research technique.
A) Depth interview
B) Word association
C) Focus group
D) Conclusive research
Answer: D
5. ________ consists of the factors that have an impact on the definition of the
marketing research problem, including past information and forecasts, resources and
constraints of the firm, objectives of the decision maker, buyer behavior, legal
environment, economic environment, and marketing and technological skills of the
firm.
A) The approach to the problem
B) Research design
C) The environmental context of the problem
D) Problem definition
Answer: C
6. The management decision problem focuses on ________, while the marketing
research problem focuses on ________.
A) symptoms; solutions
B) symptoms; underlying causes
C) solutions; underlying causes
D) none of the above
Answer: B
7. The researcher should rely on ________ to determine which variables should be
investigated.
A) objective evidence
B) theory
C) an analytical model
D) all of the above
Answer: D
8. ________ are refined statements of the specific components of the problem.
A) Hypotheses
B) Research questions
C) Marketing research problems
D) Analytical models
Answer: B