MR366X8462C000

6 Air conditioning
MANUAL AIR CONDITIONING

62C
Fault finding – Introduction 62C - 2

Fault finding – System functioning and
track allocation 62C - 5
Fault finding – Customer complaints 62C - 8
Fault finding – Fault Finding ALP 62C - 10
V4 Edition Anglaise
"The repair procedures given by the manufacturer in this document are based on the All rights reserved by Renault s.a.s.
technical specifications current when it was prepared.
Copying or translating, in part or in full, of this document or use of the service part
The procedures may be modified as a result of changes introduced by the reference numbering system is forbidden without the prior written authority of
manufacturer in the production of the various component units and accessories from Renault s.a.s.
which his vehicles are constructed."
© Renault s.a.s. 2009

MR-366-X84-62C000$TOC.mif
V4
162C
Fault finding – Introduction 62C
1. SCOPE OF THIS DOCUMENT
This document describes the fault finding procedures applicable to all manual heating and ventilation systems with
the following specifications:
Vehicle(s): MEGANE
Function affected: heating and ventilation system
2. PREREQUISITES FOR FAULT FINDING
Standard documentation:
Fault finding procedures (this manual):
– Paper (Workshop Repair Manual or Technical Note), Dialogys.
Wiring Diagrams:
– Visu-Diagram (CD-ROM), paper.
Special tooling required:
SPECIAL TOOLING REQUIRED

Multimeter and oscilloscope
3. REMINDERS
This heating and ventilation system does not have a computer and therefore cannot have fault finding with the
diagnostic tool. The heating and ventilation function is divided among the UCH, Protection and Switching Unit, and
the injection.
This note only covers diagnostics based on customer complaints. See Section 62A and the fault finding of
computers associated with heating and ventilation to complete manual heating and ventilation system fault finding.
Customer complaints - Fault finding chart
If the diagnostic tool check is correct, but the customer complaint persists, it should be dealt with according to the
customer complaint.
A synopsis of the general procedure to follow is provided on the following page in

the form of a logic flow chart.
MR-366-X84-62C000$010.mif
V4
62C - 2 Edition 2
4. FAULT FINDING PROCEDURE
Check the battery charge and

condition of the fuses
Print the system fault finding log

(available in CLIP or in the
Workshop Repair Manual or
Technical Note)
Connect CLIP
Communication no Refer to fault finding chart 1

with the ECU? (Section 62A)
yes
Read faults
no
Faults present Conformity check
yes
Deal with faults found

The symptom no Problem
persists solved
Deal with stored faults
Use fault finding charts

no Problem
The symptom
solved
persists
yes
The symptom no Problem
solved
persists
Contact Techline with the

completed fault finding log
MR-366-X84-62C000$010.mif
V4
62C - 3 Edition 2
5. FAULT FINDING LOG
WARNING: A full fault finding procedure must be carried out for all faults on a complex system
using suitable tools. The FAULT FINDING LOG, which should be completed during the fault
WARNING: finding procedure, ensures a record is kept of the procedure carried out. It is an essential item
when discussing the fault with the constructor.
IT IS THEREFORE MANDATORY TO FILL OUT A FAULT FINDING SHEET EACH TIME FAULT FINDING
IS DONE.
You will always be asked for this report:

– When requesting technical assistance from the Techline.
– For certification requests when replacing parts that must be certified.
– Which must be attached to monitored parts for which reimbursement is requested. It is therefore used to decide
whether a reimbursement will be made under warranty and leads to improved analysis of the removed parts.
6. SAFETY INSTRUCTIONS
All work on components requires obeying safety rules to prevent physical damage or human injury:
– Make sure the battery is properly charged to avoid damaging the computers with a low charge.
– Do not smoke.
– Use the proper tools.
MR-366-X84-62C000$010.mif
V4
62C - 4 Edition 2
Fault finding – System functioning and track allocation 62C
System operation
The manual heating and ventilation system does not have a computer. It consists solely of a control panel from which
the compressor (controlled by the Protection and Switching Unit and injection), the passenger compartment heating
resistors (controlled by the UCH with permission from the Protection and Switching Unit and injection) and rear de-
icer (managed by the Protection and Switching Unit) are started as explained in the synopsis of heating and
ventilation system operation in Section 62A.
The panel, by means of cables, also controls the air distribution flaps, air distribution and recycling, as well as fan
assembly speed through a connecting wire and resistor unit.
Manual heating and ventilation system control panel track allocation
Control panel
Allocation Sensor or actuator track
track
A1 Earth
Passenger compartment ventilation control Resistor unit track 1 connector A

A2
speed 1

A3
speed 2

A4
speed 3

A5
speed 4
A6 Not used
B1 Passenger compartment speed signal 0 UCH
B2 + 12 V side lights Protection and Switching Unit
B3 Rear screen de-icer operation request UCH
B4 Rear screen de-icing control indicator light UCH
B5 Earth
B6 Air conditioning control indicator light UCH
B7 Air conditioning operation request UCH
B8 + 12 V accessories Fuse and Relay box
B9 Not used
MR-366-X84-62C000$020.mif
V4
62C - 5 Edition 2
FAULT FINDING LOG
System: Air conditioning
Page 1 / 2
List of monitored parts: Computer
● Administrative identification
Date: 2 0
Sheet completed by
VIN
Engine
Diagnostic tool CLIP
Version
● Customer complaint
1127 No warm air 1129 Faulty air distribution 1130 Incorrect temperature setting
1128 No cool air 1125 Heating/air conditioning: 1182 Heating/air conditioning:

ventilation demisting
Other Your comments
● Conditions under which the customer complaint occurs
011 When switched on 005 While driving 004 Intermittently
010 Gradual 012 When the air conditioning is 009 Sudden breakdown
deterioration switched on
Other Your comments
● Documentation used in fault finding
Fault finding procedure
Type of fault finding manual: Workshop Repair Manual Technical Note Assisted fault finding
Fault Finding Manual No.:
Wiring diagram used
Wiring Diagram Technical Note No.:
Other documentation
Title and/or part no.:
FD 04
Fault finding log
page to print or photocopy - page to print or photocopy - page to print or photocopy

FAULT FINDING LOG
System: Air conditioning
Page 2 / 2
● Identification of the computer and system parts replaced
Part 1 part no.

Part 2 part no.
Part 3 part no.
Part 4 part no.
Part 5 part no.
To be read with the diagnostic tool (Identification screen):

Computer part no.
Supplier no.
Program no.
Software version
Calibration no.
VDIAG
● Faults found with the diagnostic tool
Fault no. Present Stored Fault title Specification
● Conditions when fault occurs

State or parameter no. Name of parameter Value Unit
External temperature
Interior temperature
Refrigerant pressure
● System-specific information
Description:
● Additional information
What factors led you to replace the

computer?
What other parts were replaced?
Other faulty functions?
Your comments
FD 04
Fault finding log
page to print or photocopy - page to print or photocopy - page to print or photocopy

Fault finding – Customer complaints 62C
Special notes:
A general summary of all air-conditioning fault finding charts can be found in
NOTES Section 62A. The customer complaints listed below solely involve the heating and
ventilation system control panel. For cold air and warm air production faults, refer to
Section 62A.
AIR DISTRIBUTION PROBLEM
AIR DISTRIBUTION PROBLEM ALP 2
AIR FLOW FAULT ALP 3
INEFFICIENT WINDSCREEN DEMISTING ALP 4
NO PASSENGER COMPARTMENT VENTILATION ALP 5
PASSENGER COMPARTMENT ODOURS
UNPLEASANT ODOURS IN PASSENGER COMPARTMENT ALP 11
WATER IN PASSENGER COMPARTMENT
WATER IS PRESENT IN PASSENGER COMPARTMENT ALP 12
CONTROL PANEL FAULT
NO CONTROL PANEL LIGHTING ALP 13
MR-366-X84-62C000$030.mif
V4
62C-8 Edition 2
Fault finding – Customer complaints 62C
Special notes:
A general summary of all air-conditioning fault finding charts can be found in
NOTES Section 62A. The customer complaints listed below solely involve the heating and
ventilation system control panel. For cold air and warm air production faults, refer to
Section 62A.
COMPRESSOR NOISES
AIR CONDITIONING NOISES DURING OPERATION ALP 14
PASSENGER COMPARTMENT VENTILATION NOISES ALP 15
MR-366-X84-62C000$030.mif
V4
62C-9 Edition 2
Fault finding – Fault Finding ALP 62C
ALP 2 Air distribution fault
NOTES None.
Make sure the air circuit (cabin filter, scuttle panel grille, air ducts etc.) is not blocked.
Ensure that the passenger compartment ventilator fan is in good condition.
If necessary, repair, clean or replace the cabin filter.
Ensure that the passenger compartment fan unit is properly sealed.

Repair if necessary.
Switch the front passenger compartment fan to

full, the temperature control to maximum heat or
maximum cold, and move the air distribution
control.
Check that the air outlet is the one selected. The air distribution is operating
correctly.
Has the customer complaint been If necessary, explain how the system
YES
confirmed? works to the customer again.
NO
Remove the dashboard and visually check that Make sure the distribution flaps are
moving the control alters the position of the in good condition, the footwell
distribution flaps. distribution flap linkages are in
position, and that there is no
Is there movement? YES mechanical obstruction.
If necessary, recondition, clean
or replace the heating and
NO ventilation unit.
AFTER REPAIR Check that the system is operating correctly.
MR-366-X84-62C000$040.mif
V4
62C-10 Edition 2
ALP 2
CONTINUED
Check that the cable routing is clean and that the cables are in good condition.
Make sure that the controls are in good condition and that they move the cables correctly.
End of fault finding procedure.
MR-366-X84-62C000$040.mif
V4
62C-11 Edition 2
ALP 3 Air flow fault
NOTES None.
Is the passenger compartment fan working? Repair, see ALP 5.

NO
YES
Make sure the air circuit (cabin filter, scuttle panel grille, air ducts etc.) is not blocked.
Ensure that the passenger compartment fan blades are in good condition.
If necessary, repair, clean or replace the cabin filter.
With the cabin filter removed, put your hand into Remove the evaporator and clean if it
the housing to ensure that the evaporator is not is blocked.
being obstructed and that there is no ice. If there is ice on the evaporator,
perform a conformity check on the
Is the evaporator obstructed? YES temperature sensors (exterior and
coolant temperatures).
Replace any faulty components.
NO
Ensure that the passenger compartment fan unit is properly sealed. Also check that the air distribution ducts
(right and left, upper and lower) are correctly connected to the housing as well as the refrigeration pipe in the
glove box (if the customer complains about a feeling of cold air on the passenger side).
Check that the air recirculation flap does not remain closed when in the recirculation position.
Does the fault disappear when the air Ensure that all the air vents
YES
distribution is changed? are open.
If the fault is still present, see ALP 2.
NO
MR-366-X84-62C000$040.mif
V4
62C-12 Edition 2
ALP 3
CONTINUED
Check that there is a + 12 V accessories supply on track B1 of the resistor unit and an earth on track A1 of the
control panel connector.
Make sure that the control panel speed selection button works properly.
Make sure the resistor unit functions properly.

Replace the resistor unit if the resistances of the first three speeds are not:
Speed 1 (tracks A1 and A4): 1.97 Ω
Check the insulation, continuity and absence of interference resistance of the connections:
Control panel track A2 Track A1 of the resistor unit
Fan assembly track 2 Track A4 of the resistor unit
Make sure the fan blade is in good condition and not wobbling on its axle.
MR-366-X84-62C000$040.mif
V4
62C-13 Edition 2
ALP 4 Inefficient windscreen demisting
Special notes:
NOTES Check that the inside of the windows are not dirty, as this reduces the efficiency of
demisting.
Is the passenger compartment fan working? NO Repair, see ALP 5.
YES
Check that the air extraction vents are not

blocked.
Is the fault still present? NO End of fault finding procedure.
YES
Check that there are no water leaks into the

passenger compartment which would
significantly increase the humidity levels and
reduce the effectiveness of demisting.
Repair if necessary (see ALP 12).
YES
Make sure the compressor is operating

correctly by turning on the air conditioning.
Does the compressor work? NO See ALP 8 (section 62A).
YES
MR-366-X84-62C000$040.mif
V4
62C-14 Edition 2
ALP 4
CONTINUED
Check that the condensation evacuation outlet (water from the evaporator) is not blocked.
Is it an air distribution fault? YES See ALP 2.
NO
Is it an air flow fault? YES See ALP 3.
NO
Is it a heater performance fault? YES See Fault Finding ALP 6

(Section 62A).
NO
Check that the recirculation flap is in the exterior air position.

MR-366-X84-62C000$040.mif
V4
62C-15 Edition 2
ALP 5 No passenger compartment ventilation
NOTES None.
Check that the fusesare in good condition.
Make sure that the air circuit (cabin filter, scuttle panel grille, air vents and extractors etc.) is not blocked.
Ensure that the passenger compartment fan blades are in good condition.
Repair, clean or change the cabin filter if necessary.
Ensure that the passenger compartment fan unit is properly sealed.

Check that the air recirculation flap does not remain closed when in the recirculation position.
Does the fault disappear when the air Ensure that all the air vents are open.
YES If the fault is still present, see ALP 2.
distribution is changed?
NO
Ensure that there is + 12 V accessories supply on track B1 of the resistor unit and an earth on track A1 of the
control panel connector.
MR-366-X84-62C000$040.mif
V4
62C-16 Edition 2
ALP 5
CONTINUED
Make sure that the control panel speed selection button works properly.
If necessary, recondition or replace the control panel.
Make sure the resistor unit functions properly.

Replace the resistor unit if the resistances of the first three speeds are not:
Fan assembly track 2 Track A4 of the resistor unit
Make sure the fan blade is in good condition and not wobbling on its axle.
Disconnect the black 2-track connector of the engine cooling fan and check the resistance of the motor
between tracks 1 and 2.
Replace the engine cooling fan if the resistance is not between 0.2 Ω and 0.5 Ω.
MR-366-X84-62C000$040.mif
V4
62C-17 Edition 2
ALP 11 Unpleasant odours in the passenger compartment
NOTES None.
Check that the cabin filter is not blocked or damaged.

Replace it if necessary.
End of fault finding
Is the fault still present? NO procedure.
YES
Check that the condensation evacuation pipe

(water from the evaporator) is not blocked.
Is the fault still present? NO End of fault finding

procedure.
YES
Check the sealing of the heating unit in relation to the

engine compartment:
– Foam seal on the heater matrix coolant pipes fitted and
in good condition.
– Rubber seal on the radiator tank fitted and in good
condition (seal under the bonnet separating the engine
compartment from the windscreen aperture).
– Water evacuation valve on the radiator tank fitted and in
good condition.
Is the fault still present? NO End of fault finding

procedure.
YES
Remove the cabin filter to apply air conditioning system

cleaner using an extension pipe on the evaporator.
Spray the entire contents of the aerosol.
Leave the product to work for 15 minutes.
MR-366-X84-62C000$040.mif
V4
62C-18 Edition 2
ALP 12 Water is present in the passenger compartment
NOTES None.
Pressurise the cooling circuit.
Is there any coolant leaking into the vehicle? YES Repair.
NO
Check that the condensation evacuation pipe

(water from the evaporator) is not blocked.
YES
Ensure that the plenum chamber (under the windscreen aperture) is not filled with water.
If it is, check that the water evacuation valve is fitted to the plenum chamber and is in good condition.
Replace the valve if necessary.
Has the customer just washed the vehicle? NO End of fault finding procedure.
YES
Explain to the customer that when washing the

vehicle using a hose pipe, the water jet must not
be left for too long on the air inlet in the plenum
chamber (on the bonnet).
MR-366-X84-62C000$040.mif
V4
62C-19 Edition 2
ALP 13 No control panel lighting
NOTES None.
Check that the fuses are in good condition.

Check that the bulbs are sound.

Check for the presence of an earth on track B5 and track A1 of the control panel.
With the side lights switched on, ensure that there is + 12 V side light supply on track B2 of the control panel.
If the fault persists, contact your Technline
MR-366-X84-62C000$040.mif
V4
62C-20 Edition 2
ALP 14 Air conditioning noises during operation
Only deal with this customer complaint after a full check with the diagnostic tool
NOTES
(fault reading and configuration checks).
Check that the computers involved in the air conditioning function (Injection, Protection and Switching Unit,
UCH and Air conditioning control panel) are correctly configured.
Reconfigure if necessary (see 62A, Air conditioning, Configurations and Configuration reading).
Check that:
– the compressor fitted to the vehicle corresponds correctly to the engine (see MR 364 Mechanical, 62A, Air
conditioning, Air conditioning: Parts and consumables for the repair).
Replace the compressor if necessary (see MR 364, Mechanical, 62A, Air conditioning, Compressor: Removal
- Refitting).
– the compressor is correctly fixed (see MR 364 Mechanical, 62A, Air conditioning, Compressor: Removal -
Refitting).
Check the condition of the compressor belt and check its tension. Replace the belt if necessary (see MR 364
Mechanical, 11A, Top and front of engine, Accessories belt: Removal - Refitting).
Check that the intermediate pipes, condenser and dehydrator reservoir are correctly fitted.
– Check the mountings and brackets of the components.
– Check the contact between and proximity of the components.
(See MR 364 Mechanical, 62A, Air conditioning, Air conditioning: List and location of components).
Check the correct operation of the cooling fan assembly or passenger compartment fan assembly and
condenser:
– check the electrical supply of the fan using parameters ET007 High speed fan assembly control, AC009 Low
speed fan assembly and AC010 High speed fan assembly (see 62A, Air conditioning, Conformity check,
Cold loop sub-function).
Check the quantity of refrigerant (see MR 364 Mechanical, 62A, Air conditioning, Air conditioning: Parts and
consumables for the repair).
If the quantity of refrigerant is:

– Greater than the manufacturer's information, recharge according to the manufacturer's values (see MR 364
Mechanical, 62A, Air conditioning: Draining - Filling).
– Less than the manufacturer's information, check for leaks (see MR 364 Mechanical, 62A, Air conditioning,
Refrigerant circuit: Check).
If the fault is still present, replace the compressor (see MR 364, Mechanical, 62A, Air conditioning,
Compressor: Removal - Refitting).
AFTER REPAIR Carry out a complete check using the diagnostic tool.
MR-366-X84-62C000$040.mif
V4
62C-21 Edition 2
ALP 15 Passenger compartment ventilation noises
Only deal with this customer complaint after a full check with the diagnostic tool
NOTES
(fault reading and configuration checks).
The aim of the following operations is to check and, if necessary, eliminate any foreign bodies
(leaves, insects, other, etc.) in:
– the passenger compartment air inlet,
– the cabin filter housing,
– the housing and on the fan assembly.
Check the passenger compartment air inlet:

Remove:
– the scuttle panel grille (see MR 365 Bodywork, 55A, Exterior equipment, Scuttle panel grille: Removal -
Refitting),
– the scoop under the scuttle panel grille.
Check that there are no foreign bodies (leaves, insects, other, etc.) and, if necessary, clean the passenger
compartment air inlet and the cabin filter housing.
Refit:
– the scoop under the scuttle panel grille,
the scuttle panel grille (see MR 365 Bodywork, 55A, Exterior equipment, Scuttle panel grille: Removal -
Refitting).
Check the cabin filter housing:
Remove the cabin filter (see MR 364 Mechanical, 61A, Heating system, Cabin filter: Removal – Refitting).
Check that there are no foreign bodies (leaves, insects, other, etc.) and, if necessary, clean the cabin filter housing.
Refit the cabin filter (see MR 364 Mechanical, 61A, Heating system, Cabin filter: Removal – Refitting).
MR-366-X84-62C000$040.mif
V4
62C-22 Edition 2
ALP 15
CONTINUED
Check the housing and the fan assembly:
Remove the fan assembly (see MR 364 Mechanical, 61A, Heating system, Fan assembly: Removal -
Refitting).
Check that there are no foreign bodies (leaves, insects, other, etc.) and, if necessary, clean the fan assembly
housing.
Check that there are no foreign bodies (leaves, insects, other, etc.) and, if necessary, clean the fan assembly.
Refit the fan assembly (see MR 364 Mechanical, 61A, Heating system, Fan assembly: Removal - Refitting).
MR-366-X84-62C000$040.mif
V4
62C-23 Edition 2

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6 Air conditioning

MANUAL AIR CONDITIONING

Fault finding – Introduction 62C - 2

© Renault s.a.s. 2009

2. PREREQUISITES FOR FAULT FINDING

Special tooling required:

SPECIAL TOOLING REQUIRED

Customer complaints - Fault finding chart

A synopsis of the general procedure to follow is provided on the following page in

Check the battery charge and

Print the system fault finding log

Communication no Refer to fault finding chart 1

Deal with faults found

Use fault finding charts

Contact Techline with the

You will always be asked for this report:

Manual heating and ventilation system control panel track allocation

Passenger compartment ventilation control Resistor unit track 1 connector A

Passenger compartment ventilation control Resistor unit track 2 connector A

Passenger compartment ventilation control Resistor unit track 3 connector A

Passenger compartment ventilation control Resistor unit track 4 connector A

B1 Passenger compartment speed signal 0 UCH

B2 + 12 V side lights Protection and Switching Unit

B3 Rear screen de-icer operation request UCH

B4 Rear screen de-icing control indicator light UCH

B6 Air conditioning control indicator light UCH

B7 Air conditioning operation request UCH

B8 + 12 V accessories Fuse and Relay box

List of monitored parts: Computer

Diagnostic tool CLIP

1128 No cool air 1125 Heating/air conditioning: 1182 Heating/air conditioning:

Other Your comments

● Conditions under which the customer complaint occurs

011 When switched on 005 While driving 004 Intermittently

Other Your comments

● Documentation used in fault finding

Fault finding procedure

Fault Finding Manual No.:

Wiring diagram used

Wiring Diagram Technical Note No.:

Title and/or part no.:

page to print or photocopy - page to print or photocopy - page to print or photocopy

● Identification of the computer and system parts replaced

Part 1 part no.

To be read with the diagnostic tool (Identification screen):

● Conditions when fault occurs

What factors led you to replace the

Other faulty functions?

page to print or photocopy - page to print or photocopy - page to print or photocopy

AIR DISTRIBUTION PROBLEM

AIR DISTRIBUTION PROBLEM ALP 2

AIR FLOW FAULT ALP 3

INEFFICIENT WINDSCREEN DEMISTING ALP 4

NO PASSENGER COMPARTMENT VENTILATION ALP 5

PASSENGER COMPARTMENT ODOURS

UNPLEASANT ODOURS IN PASSENGER COMPARTMENT ALP 11

WATER IN PASSENGER COMPARTMENT

WATER IS PRESENT IN PASSENGER COMPARTMENT ALP 12

CONTROL PANEL FAULT

NO CONTROL PANEL LIGHTING ALP 13