Shilpi Singh Gupta

shilpi.test80@gmail.com/ 925 350 6704

PROFESSIONAL SUMMARY:
● 15+ Years of IT Industry experience in Sapient, Golden Source and IBM encompassing a wide range
of skill sets, Roles and Industry Verticals.
● Have worked in Agile environment and also in the onshore and offshore model to have synergies with
offshore members through regular discussions and effectively utilizing the offshore and onshore
team.
● Have worked in Agile environment and also in the onshore and offshore model to have synergies with
offshore members through regular discussions and effectively utilizing the offshore and onshore
team.
● Experience on scripting with Selenium, RFT test automation framework
● Experience with Agile Methodologies, Tools (JIRA, HP ALM, RTC, RQM)
● Hands-on experience working with databases Oracle,DB2, MySQL & MongoDB
● Experience testing software at API level using SOA suite, SOAP UI, PostMan, REST Client etc.
● Worked as Test Team Lead with IBM for different Projects and Clients like PartnerWorld Portal ,Live
Chat and Automation of SG Application via RFT Tool with exposure to RQM, RTC, RFT Tools,Jira
Selenium and Agile Methodology.
● Independently handled several projects for the Vodafone, Ireland client in Telecom Domain gaining
an experience on Test Director 8,Selenium and Oracle
● Worked as Sr. Test Specialist and Test Lead for the Nationwide Building Society, UK client in
Banking Domain by enhancing the knowledge on MPP, HP QC, and Project Test management skills.
● Worked as Sr. QA Engineer & Tester with Golden Source Corporation for different Projects of
Enterprise Data Management like Reference Engine in Finance Domain getting exposure to technical
knowledge on Unix, Bugzilla(Gold tracker) Jira,and DB2 as well as enhancing functional skills in this
domain along with Waterfall and Agile methodologies.
● Worked on Scrum Methodology for full Release cycles, hence active member of development team,
participated in Sprint Planning, Scrum calls, Sprint Reviews and Sprint Retrospectives.
● Worked with Sapient corporation for Nextel/Sprint/AT&T Client in Telecom domain and got an
exposure to different B2C applications like EMT/Store, CMS, CSM, Amdocs Billing Application-
Ensemble and Tools like Test Director, WinRunner Automation Tool.
● Expertise in Preparing Test Plan and Test Estimation, Requirement Traceability Matrix, Test Case
creation,Test Execution and tracking the end-to-end process till the end of Software test life cycle.
● Extensive experience in Manual (Black box), Regression, Functional, BVA, Sanity, Smoke,
Automation testing, Defect Triage and Debugging.
● Performed cross browser testing of application functionality on various versions of IE, Firefox,Chrome
and Safari.
● Good exposure in understanding of logs and helping developers to pinpoint the technical reasons for
defects and deviations from the expected results.
● Good experience on preparing, Release Notes, Sprint Closure reports, Test Closure Reports and QA
Approvals.
● Good knowledge, experience and Exposure on Agile/Scrum Methodology.
● Knowledge on Java programming, Automation Scripting, White box testing in JAVA & TestNG
● Good communication & interpersonal skills, self-motivated, quick learner, team player and highly
adaptable to new Tools, Platforms and Technologies
● Training the internal and external teams about various product features and guiding them during the
testing activities.
● Knowledge on Rest API, Postman, AWS Services, Selenium, Git, GitHub
● 2021 Certified AWS Solution Architect and SysOpsAdmin
TECHNICAL SKILLS:

Testing Skills : Test Planning,Estimating Stories/Task, Risk Analysis,Functional

Testing
UI Testing Tools, Libraries : TestNG, Selenium, RFT
API Testing Tools: Postman, SoapUI
Database: Oracle, DB2, MongoDB, PostGreSQL,RedShift, Aurora
Development Tools: Eclipse, Intellij, Maven, Git, Bash,
Devops Tools: Jenkins, Docker, Putty,chef
Management Tools: QC, ALM, Jira, Gold tracker,RQM
Repositories: VSC, GitHub, BitBucket
Platforms : Unix, Linux, Solaris, Windows, BPM, RTC, RQM
Languages: Java, C, C++,
Formats: JSON, YAML,Bash shell scripting
IT Automation Tools: Ansible, Terraform
Other Tools & Skills: Linux OS and Unix shell, AWS - VPC, EC2, S3, CloudFormation,
CloudWatch

EDUCATION & CERTIFICATIONS:

● AWS Certified SysOps Administrator - Associate (SOA)- August2021
● AWS Certified Solutions Architect - Associate (SAA)- May2021
● Certified Scrum Master
● ISTQB Advanced Test Manager Certification
● ISTQB Certification in Software Testing for Foundation Level
● ITIL Foundation Level certified
● DB2- foundation level certified
● NCFM Certification for Financial Market: A Beginner’s module
● NCFM Certification for Mutual Funds: A Beginner’s module
● BSc. Dr. B. R. Ambedkar University, India, 1998
● MCM Dr. B. R. Ambedkar University, India 2001

PROFESSIONAL EXPERIENCE

Nov 2019 – Till Date SDET/QA Automation Engineer Caterpillar, Chicago, IL (Remote)
● Reviewed business requirements and technical specification documents and analyzed use
cases, functional requirements to create detailed Test plans and Test cases.
● Automated Restful Web Services from the scratch by using Spring Boot application.
● Designed Automation framework using BDD approach with Cucumber Java, Selenium
WebDriver.
● Working on regression automation scripts enhancements.
● Closely working with client on increasing automation scope to cover more regression.
 ● Assessing customer requirements and ensuring that these are met responsible for all test
management and deliverables of automation.
● Writing the feature file and implemented the step definition.
● Doing the regression testing whenever required.
● Deploying the code across multiple environments like Development and QA environments.
● Good experience in using the POSTMAN tool.
● Used Junit framework to write and run unit test.
● Used the Maven to build the Project.
● Used GIT on daily basisfor version controlling.
● Involved in pushing the code into CI (Continuous Integration) and monitored the test execution in
Jenkins once the code pushed into CI.
● Involved in creating automated test suites for regression testing using Selenium and Cucumber
Java
● Worked in the agile environment and attended daily Standup’s and followed Retrospective end of
the sprint.
● Worked with the different teams as when required.

Jan 2011 to Jan 2017 Test Lead & Sr. Tester/Manual, IBM, India.
● Creating the Test Plan for different Service Request and providing the Estimates for the Service
engagements
● Involved in analyzing the documents, Scenario creation and responsible for the review related
activities of the team
● Creating the weekly Key Processing Index
● Responsible for sending the overall team’s Daily status Report to the client
● Helping and guiding the team in resolving the Application related queries.
● Coordinating between the offshore team and onsite team
● Testing with Waterfall & Agile Methodologies.
● Responsible to keep the different key metrics up to date for the team and representative for the
application in different meetings.
● Responsible for analyzing the defects and Defect Triaging, and raising them in QC, RQM, Test
Director also involved in Execution of the scripts
● Used Java coding during automation of the Partnerworld Portal with the help of Selenium

Project # 1: Solution Enablement- Live Chat Application and PW Portal, US

● Partner World Portal Application: IBM's global marketing and enablement program designed to create
new market opportunities and help generate new revenue for IBM Business Partners.
● Clients have access to a broad range of resources to help them build, sell and implement solutions
based on the latest IBM products and services.
● Live Chat Application is a simple way for IBM Business Partners or potential IBM Business Partners
to chat with an IBM Agent. Live chat is a “reactive” chat unlike the Traditional Email Support. It is a
Real Time-based system, Cost Effective and saves time.
● Sizing Guide Application: IBM Sizing Guides provide point-and-click access to software solution
specific hardware requirements to meet customer immediate and growth requirements on IBM
systems. quickly and easily create sizing guide for solution as complete solutions require a specific
mix of software and hardware, the right hardware component is critical to meeting customer
requirements.
● Automation of Sizing Guide Application via RFT Tool: SG application is automated by using RFT
Framework. This automated application helps the business , developers and testers to execute the
common scenarios/test cases without any manual efforts.

Project # 2: Vodafone, Ireland

● Vodafone is a Telecom Company spread in a number of countries. Vodafone Ireland Project is
supporting Ireland.
● Worked in the Application Development Project as Sr Test Specialist.
● More than 12 Web Based Projects are implemented successfully. Independently handled 4 Projects.
Projects: EUDATA, MP140, MP142, MP170, MP179, MP180, Sprint 7, Sprint 9B, Sprint 12, PAYG,
Data Sanitization and IVDT.
● Creation and execution of Automated scripts with the Selenium automation Tool using java Coding

Project # 3: Nationwide Building Society, UK

● The Quantum Programme is to improve the performance of processing functions across both account
opening and account administration processes across a broad range of banking, savings and
mortgage products and improve operating efficiency through increased automation of manual
processes.
● Quantum application is a BPM application built using BPM tool called “Process 360”.
● The Processes that are already implemented in quantum are ISA Transfer In and FRISA Maturities.
● Quantum has helped in Auto form validation, Auto Letter generation and printing, Auto routing of
cases, Auto enrichment of case data and auto update to account Systems.

Jul 2006 to Sep 2010 Sr. QA Engineer, Golden Source Corporation, India

● Engaged in Test Management for designated application/product testing.

● Periodic Performance Reports and monitoring improvement in Product.
● Planning, Designing, Executing White Box and Black Box tests as well as Automation tests.
● Planning for Use Case Testing and preparing the test cases for the same.
● Coordinating with Development, Business Analysts, User Interface, Engine and Support
● Teams for Functional Testing of Enterprise Data Management ("EDM") software and services for
financial institutions globally.
● Testing with Waterfall and Agile development methodologies
● Planning and automating test cases using Test Automation Framework Tool,
● Attending meetings and walk-through, interacting with the developers, Business Analysts, Chain
Management and Support Teams
● Responsible for assigning the task to the team members and helping them in understanding the bugs
and then helping them in writing and executing the test cases.
● Responsible for training sessions given to the new and existing team members.
● Worked independently on different features of the reference engine.
● Responsible for QA Approval of the fixed and tested bugs.
● QA support given for the bugs opened by the different Clients.
● Analyzing and understanding of Functional Specifications.

Project # 1: Reference Engine Version 7.3.2 – Change Approval Feature

● Change Approval Feature- The reference engine has the feature of Change Approval which is
configurable and can be turned on when required.
● Some fields are vitally important from a business perspective and incorrect data can have severe
adverse implications for a client.
● To prevent this scenario it shall be possible to configure the System in such a way that a change to
any of these fields requires a manual approval by either one or multiple users.
● For securities individual fields must be treated separately as each might have a different impact and
must be approved on different timelines.
● Related fields which change in conjunction with each other would be treated together as a single field.

Project # 2: Reference Engine Version 7.3.3 & 8.0.1 – Automation & General Features
● Test Automation Developer - The Test Automation Framework is a Test framework implemented in
Java. It is specialized to validate the correct processing of messages in the 7.x and the 8.x
architecture. Test definitions are written in XML and a report in HTML is generated.
● Extended Table Developer- Extension of Data model.
● Extra tables to support additional data – Client Specific Business Rules Entity(BRE)- To make the
Rules a part of the Reference Engine.
● Create a library of the new Rules. Configure the engine to work with the new library

Project # 3: Reference Engine Version 8.1.0 – Corporate Action

● Corporate Action - Reference enables users to load and process corporate action data.
● In the initial part of processing the process first validates for duplicate issue action by comparing an
issue action declaration record in the database with that received in the incoming message based on
the user defined data fields in the data model entity DPIC for an issue action type.
● The process then adds an existing issue action id to the message if the data matches or creates a
new issue action id if the data does not match.
● Workflow to facilitate manual matching and merging of two Golden Copy corporate action notifications
(CAN) which may represent the same notification in the market.

Project # 4: Reference Engine Version 8.1.1 – DB2 testing & Pricing

● DB2 testing – All the reference features were tested for IBM on their Database DB2 Pricing –
Workflows were developed for the Pricing features
Project # 5: Reference Engine Version 8.2.0 – Enhanced Pricing Feature
● Pricing Features: Basic Check, Missing Check, Stale Check, Calendar Check, Golden Price,
● Tolerance Check, Volume Check, FX Tolerance Check, Market Consensus.
Project # 6: Reference Engine Version 8.2.1 – Support & UI testing & Training
● UI testing – Equity, Fixed Bond, Warrants, Options, Convertibles, Options on Futures etc.
Environment: JAVA, DB2, Bugzilla, Goldtracker, SQL, HP QC.

Company is headquartered in New York with offices in London and Boston and development center
in India. Its Clients are market leading investment banks, broker dealers, asset managers and custodians
including Credit Suisse, HSBC, M&G and UBS. It provides an EDM solution suite with applications that
are integrated to work together as a single platform. The suite includes a number of functional
components that can be licensed individually or together depending on customer needs. It creates a
consistent and centralized data management layer.

Mar 2005 to Jun 2006 Associate QA, Sapient Corporation, India.

Project #1: Nextel/Sprint IT Enterprise Testing – Auto Reg Lite (ARL)
● Nextel Communications, a Fortune 500 company based in Reston, VA, is a leading provider of fully
integrated wireless communication services and has built the largest guaranteed all digital wireless
networks in the country covering thousands of communities across the United States.
● We were providing support in-terms of testing their AMDOCS Billing Application, Ensemble. The ARL
architecture exists in the TSL framework, the scripts are coded to call functions and INIT file to invoke
the application.
● The Datasheets also help to put the data in the flow. The architecture interacts with different modules
like CSM, FDT and VAD. Each module has a different type of application. E.g. CSM is developed in
PowerBuilder whereas the other two are Web based applications.
● Test management using Test Director: The Suites of all test cases are maintained in Test Director
and scripts are executed through Test Director by invoking WinRunner and generating Passed or
Failed status.

Project # 2: Nextel/Sprint IT Enterprise Testing – EMT/Store

● We were providing support in terms of testing their online B2C Application i.e. Online Shopping Store.
This is a web-based application developed for the Sales and Store departments of Nextel.
● It includes different modules including Phones, Rate Plans, Services, Packages, Accessories and
Billing. The scope of the Project involves Functional, Regression and Production Support for given
Modules.
● The purpose of this project is to create a version of Nextel.com where the user can select either
English or Spanish as their language of choice.
● This project will allow for text on Nextel.com pages to be easily configurable, the English text will
serve as the source and a translation into Spanish will be performed via a system external to the Web
Store. EMT will be enhanced to export and import translation files.