NORTHERN ZAMBALES COLLEGE, INC.

Inhobol, Masinloc, Zambales

COLLEGE OF BUSINESS ADMINSTRATION

COURSE SYLLABUS

Course Title: Applied Business Tools and Technologies

No. of Units: 3 Units

No. of Hours per Week: 5 Hours

Course Description:

This course identifies common tools, technology and techniques used in the Tourism and Hospitality industry. It includes an overview of the
applications or systems composed of technical processes, methods, software and hardware that have evolved and streamlined certain functions in
the workplace. These applications and systems include those used in (1) an organization's internal functions, (2) business-to-business operations
(including operations with suppliers) and (3) business-to consumer transactions. The goal is to expose students to different applications so he / she
can identify, learn, analyze and understand available devices and solutions, from which they can select the one/s that is most appropriate for the
business function. Topics covered: how to utilize information technology applications; how to use various communication channels in dealing with
guests and colleagues; how to access and retrieve electronic-based data; how to perform administrative and clerical procedures; how to receive and
process reservations; how to source and to provide destination information and advice; how to produce applicable travel documentation, etc. The
student will also learn to appreciate the impact of technological innovations to the economy, the industry, the organization's business model and to
specific functions/operations of the organization. This will also ensure that the students will also know the value of including tools and technology in
its business strategy.

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Learning Outcomes:
At the end of the course the students should be able to:

1. Utilize advanced technology utilities, including compressing files, converting files, importing files, exporting files, and transferring data
among applications.
• Describing networked computer functions Examples: security, file sharing, collaboration, centralized database
• Demonstrating electronic file management skills
• Comparing hardware and software functions

2. Analyze computer hardware to determine software compatibility.

• Comparing functions of various operating systems

3. Diagnose problems related to technology systems, including advanced network systems, hardware, and software.
• Demonstrating basic computer and printer preventive maintenance
• Determining strategies to correct malfunctioning network systems, hardware,
and Software

4. Utilize advanced features of word processing software, including outlining, tracking changes, hyperlinking, creating macros,
developing forms, and mail merging.

5. Utilize word processing software to demonstrate professional writing skills by producing and editing business correspondence
documents using various data input techniques. Examples: keyboarding, voice recognition, handwriting recognition, scanning
• Utilizing e-mail messages in accordance with established business standards by recognizing appropriate electronic communication behavior
• Demonstrating various manuscript formatting styles in business and correspondence documents Examples: header and footer, endnotes
and footnotes, internal citations, title page, table of contents, works cited
• Utilizing wizards and templates in business and correspondence documents

6. Utilize spreadsheet features, including formulas, functions, sorting and filtering data, templates, charts, and graphs in creating, editing,
and printing workbooks.

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 7. Demonstrate knowledge and skills gained through student organization activities to enhance leadership and

teamwork Number of Hours: 5 hours every week for 18 weeks or 90 hours in a semester

Course Outline:

Learning Outcomes Topic Methodology Resources Assessment

Weeks 1-2: Introduction
- Introduce self to classmates and teachers Course overview Classroom sharing Course
- List expectations for the course (Introductions) syllabus
- Recall course rules Classroom policies
- Write a personal Lecture
definition of applied business tools and
technologies Personal concept map
of applied business
tools and technologies
:
Students will engage in
a free association
exercise of ideas they
associate with “definition
of applied business
tools and technologies.”
Based on the concepts
they list, they will
synthesize a personal
definition of the concept.

- Define the basic components of A. File Management Lecture LCD Quiz on the
a computer system; Projector reading
- Understand the basic characteristics of B. Transferring Data Power point materials
a typical microprocessor; presentation Computer

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- Be aware of the principal input C. Security Laboratory Recitation
devices currently in use;
- Be aware of the main storage D. Networked Systems
devices currently in use;
- Be aware of the main output E. Hardware and Software Functions
devices currently in use;
- Define the main issues relevant to F. Maintenance
network environments in modern
organizations; G. Evaluate careers in commerce
- Distinguish between the main modes and information technology
of processing used;
- Understand the importance of user H. Commerce and Information
interfaces for IS and the main types of Technology Terminology
user interfaces found today;
I. Consequences of unsafe, illegal, and
unethical use of technology systems
and digital content
Weeks 3-5: SOFTWARE
Lecture/discussion LCD Quiz
At the end of this module, students will be A. Main two categories are System Projector
able to: Software and Application Software. Power point Activity
Definitions of each. presentation Computer
- Distinguish between the Laboratory Recitation
major categories of software; B. Types of: Operating system, Utility
- Describe the functions of the basic programs such as antivirus, compressors
components found in an operating and defragmentation. Translators
system; (compilers, interpreters and assemblers).
- Understand the notions of Monitoring software for both hardware and
software capabilities with software. Communication software.
reference to upgradeability, ease Students should know that some
of use and reliability; Operating systems contain most of the
- Evaluate a software package to system software above. Candidates are
assess its suitability. expected of be familiar with the properties
and
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 capabilities of the various types of system
software.

C. Types of: specific, general purpose

(generic), and application generators.
Integrated and software suites. Advantages
and disadvantages of each type. The
scenarios in which each type of software
may be applied.

Weeks 6-8: GENERIC SOFTWARE

A. Word processing Lecture LCD Quiz on the
In this module, students will: - Page layout, formatting, spell and Projector reading
grammar checkers, index and table Power point materials
- Become conversant with the nature of contents creation, importation of presentation Computer
and capabilities of the most files, mail merge and template Laboratory Recitation
common generic software; creation.

- Improve their development skills by B. Spreadsheet

using generic packages namely - Cell formatting, manipulation of cells,
word- processing, spreadsheet and rows and columns, use of functions
database. (sum, average, maximum, minimum)
plus standard mathematical operators,
sorting and querying simple database
sheets, multiple linked worksheets,
cell absolute and reference, creation
of charts and graphs. Pivot tables.
Goal seek solver. Use of macros.
What if analysis.

C. Database
- Creation of tables, queries, forms and
reports. Creation of well-organized and
linked relational tables. Field data types:
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 numeric, string, and date. Enforcement
of referential integrity. Use of macros.
Creation of customized menus.
Execution of multi-table queries.
Week 8: PRELIM

Week 9-11: DATA INPUT SKILLS AND WORD PROCESSING APPLICATIONS

Lecture LCD Quiz on the
In this module, students will: A. Format and key documents Projector reading
1. Letters, Envelopes, and Labels Power point materials
- Utilize spreadsheet features, including 2. Agendas presentation Computer
formulas, functions, sorting and filtering 3. Reports Laboratory Recitation
data, templates, charts, and graphs in 4. Memos
creating, editing, and printing 5. Minutes
workbooks. 6. Forms
7. Resumes
8. Emails
9. Outline
- Utilize digital tools to deliver commerce
and information technology curriculum- B. Track Changes
related content to an audience. C. Create Hyperlinks
• Determining effective digital tools for D. Create Macros
publishing projects Examples: Web E. Create a mail merge
page authoring software, coding, wikis, F. Create Tables
blogs, podcasts
A. Input
- Practice safe, ethical, and legal use of 1. Keyboarding
technology systems and digital 2. Voice Recognition
content. 3. Handwriting Recognition
• Explaining consequences of unsafe, 4. Scanning
illegal, and unethical use of
technology systems and digital B. Electronic Etiquette
content
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• Interpreting copyright laws and
policies with regard to ownership and
use of

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 digital content
• Citing sources of digital content using C. Formatting Business Correspondence
a style manual Examples: Modern 1. Header and Footer
Language Association (MLA), American 2. Endnotes and Footnotes
Psychological Association (APA) 3. Internal Citations
4. Title page
5. Table of Contents
6. Works Cited

D. Wizards and Templates

1. APA and MLA styles
2. Online Templates

Week 12: MIDTERM

Week 13-15: DATABASE AND FINANCIAL LITERACY
At the end of this module, students will be A. Database Applications Lecture LCD Quiz on the
able to: 1. Design, create and edit database Projector reading
2. Sort and filter data Power point materials
- Critique various ways to become 3. Query data presentation Computer
financially literate, including identifying 4. Merge data Laboratory Recitation
credit card use and misuse; explaining 5. Create reports
ways to avoid identity theft; identifying
reasons for budgeting, saving, and B. Presentation Applications
investing; comparing rates of interest 1. Design, create, edit, and
as they relate to various time frames deliver presentations
in the repayment of loans; and 2. Audio Clips
determining how debt influences 3. Use effective communication skills
future employment and purchases. 4. Select effective digital tools
for publishing projects
- Utilize advanced features of database
software, including sorting, filtering, C. Internet Applications
querying and merging data, and 1. Discuss validity, accuracy, bias,

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 creating reports. Organizing database and relevance
content using formatting, editing, and 2. Software applications
records tools 3. Word Processing
4. Spreadsheet
5. Database
- Utilize advanced features of 6. Presentation
multimedia software, including photo, 7. Web Authoring
video, and audio editing, to create and
present multimedia presentations using D. Financial Literacy
effective communication skills. 1. Credit Cards Use
2. Identity Theft
3. Budgeting
4. Saving
5. Investing
6. Loans
7. Effects of Debt

Week 16-17: ETHICAL STANDARDS AND LEADERSHIP SKILLS

At the end of this module, students will be IX. Ethics Lecture LCD Quiz on the
able to: A. Effects of Technology Projector reading
B. Factors affecting access Power point materials
- Apply safe and healthy work C. Impact of Technology presentation Computer
standards in the workplace for D. Capabilities of Technology Laboratory Recitation
procedures and conditions, tools,
dress, use of technology, emergency X. Workplace Skills
procedures, and work area A. Workplace Safety
maintenance. B. Organizational Structures
C. Digital Environment
- Demonstrate collaborative skills D. Financial Literacy
using curriculum-related content in E. Encryption
digital environments. Examples: F. Interactive Models
completing assignments online,
interacting with XI. Leadership
experts and peers in a structured
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online learning environment

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 • Using collaborative digital A. Qualities of a Leader
tools to compare multicultural B. Teamwork
perspectives on global issues C. CTSOs
D. Competitive Events
- Analyze cultural, social, economic, E. Conferences
environmental, and political effects F. Community Service
and trends of technology to assess G. Fundraising
emerging technologies and forecast
innovations.
• Recognizing the influence
of digital media on
audiences
• Identifying factors that affect
access to technology
Examples: socioeconomic level,
political climate, geographic
location
• Assessing the impact of
networked technology
systems on society
• Comparing capabilities of
various technologies to
address personal, social, and
lifelong learning and career
needs

- Analyze the organizational structure

of a business to determine roles and
responsibilities of employees and
functions of departments or units.

- Demonstrate knowledge and skills

gained through student
organization activities to enhance
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leadership and teamwork.

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Week 18: FINALS

Expectations from Student:

It is the student’s responsibility to attend each class prepared and participate actively in the discussions. He/She is also expected to submit
assignments and take all examinations on the date scheduled. At the end of each session, the students are expected to understand all the learning
outcomes/objectives for each topic.

Grading System:
Preliminary/Midterm/Finals Semestral Grade
Quizzes 30% Preliminary 25%
Class Participation 20% Midterm 25%
(Attendance/Recitations/Assignments/Seatwork)
Major Examinations 50% Semi-Final 25%
TOTAL 100 Final 25%
%
TOTAL 100%

Classroom Policies:
1. Accessibility. Everyone has an equal right to be educated efficiently and comfortably. Students with disabilities are encouraged to discuss
their individual needs and accommodations (e.g. sitting in front for those with visual or hearing problems, objection to colored visual aids for
the color blind.)
2. Collaboration. You are encouraged to do group study since it is usually more effective than studying alone. However, try to do homework and
individual activities by yourself first. If you’re stuck for 30-45 minutes or so, get help from your classmates, and make sure to acknowledge
them in your deliverable. This will not affect your grade, but it’s a professional and polite thing to do. Strictly no collaboration of any form
during quizzes and major exams. Likewise, asking other people to do your work for you is not considered as a collaborative effort, but is a
form of academic dishonesty.
3. Attendance. A student who incurred twelve(12) cumulative absences will be Unofficially Dropped. To be excused in class, students are
required to submit an excuse slip a Re-admittance slip duly signed by their parent/guardian, Guidance Counselor and approved by the

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 Students Affairs Coordinator for every absence made. Students cannot be readmitted to class after the absence unless they present an
approved readmission slip.
4. Tardiness. If you report to class 15 minutes after the scheduled time you will be marked as late. Three (3) counts late is equivalent to one (1)
count of absent.
5. Make-up Works. Make-up works are only possible on major exams and laboratories. Make sure the reason for not taking exams or attending
laboratory sessions on time is acceptable (e.g. illness, family emergency), and is supported by valid proof. You will not be allowed to take
make-up exams without excuse slips or exam permits.
6. Deadlines. Requirements not submitted on or before the deadline due to unacceptable reasons (e.g. poor time management) will not be
considered for giving incomplete grade. Late work will be accepted only until 3 days after the due date and will receive a 30% deduction for
each day late after the deadline, not including weekends and holidays.
7. Dress Code. Students must come to class following the instruction’s guidelines on dress code or the college scheduled of uniform. Scarves,
earrings for boys, caps, and loud and colorful hair color are not allowed inside the school premises.
8. Plagiarism. Don’t copy material (e.g. text, images, source codes, videos for presentations) from any website or printed materials such as
books, and submit them as if they were your own work. Always cite your sources. Not doing so is unethical, and is a form of academic
dishonesty. If you borrow someone else’s idea, and rephrase them with your own words, it’s still not idea, and you should still cite your
sources.
9. Academic Dishonesty. This class shall adhere to the University’s policy on academic dishonesty. Any form of cheating, lying and other forms
of unethical behavior in relation to formal academic exercise (admission, registration, examination, instruction, practicum and graduation) is
considered as acts of academic dishonesty. All forms of dishonest work will have corresponding sanctions. It’s possible that such works will
not be graded at all.
10. Cell phones and other Gadgets. Cell phones and other gadgets must be turned off or put in silent mode while in class and during exams.
Those who will violate this policy will face the corresponding sanctions such as confiscation of gadgets.
11. Exam Papers. All exam papers will be returned to students within ten (10) days from the day of examinations.
12. Exam Permits. Students should submit examination permits to the proctor/instructor during examination periods before taking the exam. An
attendance sheet must be filled in by each student on the day of the exam. In case of failure to take the exam, they can still take the Special
Exam the next meeting after the exam period, and present the necessary permit.
13. Faculty Attendance. Fifteen (15) minutes late after the scheduled time and absent faculty must be reported immediately to the Office of the
Dean.
14. Cleanliness. Maintain cleanliness and orderliness before and after the scheduled class. Violators will be sanctioned accordingly.

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Prepared by: Approved: Noted:

Mr. Glayd Frank B. Loren Mrs. Mitzh Landero de Paz Amelia H. Mojica
Faculty Dean, College of BSHMT VP-Academic
Affairs

I have read the course syllabus and I understand that I have to comply with the requirements of the course and the expectations from me as
a student of BSBA during the Second Semester of AY 2019-2020. I am fully aware of the consequences of non-compliance with the above
mentioned requirements and expectations.

Printed name and signature of student

Date

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