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    Oracle Revenue Management and Billing Garbling Customer Information

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    Oracle Revenue Management and Billing Garbling Customer Information

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    79 views8 pages

    Oracle Revenue Management and Billing Garbling Customer Information

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    saheemmir

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    © All Rights Reserved
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    of 8

    Oracle® Revenue Management and Billing

    Version 2.4.0.1.0

    Garbling Customer Information


    Revision 1.0

    E95976-01
    April, 2018
    Oracle Revenue Management and Billing Garbling Customer Information

    Oracle Revenue Management and Billing Garbling Customer Information


    E95976-01
    Copyright Notice
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    License Restrictions Warranty/Consequential Damages Disclaimer
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    Hazardous Applications Notice
    This software is developed for general use in a variety of information management applications. It is not
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    ii Copyright © 2018, Oracle and/or its affiliates. All rights reserved.


    Oracle Revenue Management and Billing Garbling Customer Information

    Third Party Content, Products, and Services Disclaimer


    This software and documentation may provide access to or information on content, products, and
    services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly
    disclaim all warranties of any kind with respect to third party content, products, and services. Oracle
    Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your
    access to or use of third party content, products, or services.

    Copyright © 2018, Oracle and/or its affiliates. All rights reserved. iii
    Oracle Revenue Management and Billing Garbling Customer Information

    Preface
    About This Document
    This document provides detail information on how to garble the customer information in Oracle
    Revenue Management and Billing.

    Intended Audience
    This document is intended for the following audience:
     End-users
     Implementation Team
     Consulting Team

    Organization of the Document


    The information in this document is organized into the following sections:

    Section No. Section Name Description


    Section 1 Garbling Customer Information Explains how to garble the personal and account
    related information of a customer.

    Related Documents
    You can refer to the following documents for more information:

    Document Description
    Oracle Revenue Management and Billing Lists and describes various banking features in Oracle
    Banking User Guide Revenue Management and Billing. It also describes all
    screens related to these features and explains how to
    perform various tasks in the application.

    iv Copyright © 2018, Oracle and/or its affiliates. All rights reserved.


    Oracle Revenue Management and Billing Garbling Customer Information

    Contents
    1. Garbling Customer Information............................................................................................................. 1

    Copyright © 2018, Oracle and/or its affiliates. All rights reserved. v


    Oracle Revenue Management and Billing Garbling Customer Information

    1. Garbling Customer Information


    Oracle Revenue Management and Billing enables you to garble the personal information of a customer,
    such as the customer name, address, email ID, social security number or any other identifier, birth date,
    gender, and so on. On receiving the data erasure request from a customer, the data controller will
    garble the personal information of the customer by masking the data with random characters and then
    cease the access to the customer records.
    To garble the information of one or more persons, you need to do the following:
    1. Define the Garble Data (C1-GRBL) characteristic for each person whose data needs to be
    garbled and set its value to Y.
    2. Execute the Garble Person Information (C1-GRBPI) batch. For more information about this
    batch, see Oracle Revenue Management and Billing Batch Guide.
    On executing the Garble Person Information (C1-GRBPI) batch, the system identifies the persons where
    the Garble Data (C1-GRBL) characteristic is set to Y and the Garbling Completed (C1-GBCM)
    characteristic is either not defined or set to N. Note that the system considers the Garble Data (C1-
    GRBL) characteristic value which is effective on the batch business date.
    Once the persons are identified, the data in the following fields is masked with random characters
    across all records in the system:
     ACCOUNT_NBR
     ACCT_NBR
     ADDRESS1
     ADDRESS1_UPR
     ADDRESS2
     ADDRESS3
     ADDRESS4
     BIRTH_DT
     BROKER_NAME
     CITY
     COUNTRY
     COUNTY
     CUSTOMER_NAME
     EMAILID
     ENTITY_NAME
     ENTITY_NAME1
     ENTITY_NAME2
     ENTITY_NAME3
     GEO_CODE
     HOUSE_TYPE
     IN_CITY_LIMIT

    Copyright © 2018, Oracle and/or its affiliates. All rights reserved. 1


    Oracle Revenue Management and Billing Garbling Customer Information

     NAME1
     OVRD_MAIL_NAME1
     OVRD_MAIL_NAME2
     OVRD_MAIL_NAME3
     PER_ID_NBR
     PHONE
     POSTAL
     POSTAL_UPR
     STATE
    In other words, the personal and account related information of a customer is garbled across the
    system. In addition, this batch allows you to garble the required characteristics and identifiers of a
    person and account.
    Note: An account may have one or more persons linked to it. The information of an account is garbled
    only when the data erasure request is received for the main customer of the account.
    Once the personal and account related information of a customer is garbled, the access group of the
    person is changed to C1GB (which does not have any data access role). This ensures that the data of the
    person and his or her accounts cannot be accessed from any screens in the system. If an approval
    transaction contains personal and account related information of a customer, you cannot even view the
    approval transaction in the system.
    Note:
    The access is forbidden for performing any transaction for the person and account only from the user
    interface and web services and not through the background process.
    At present, the system does not restrict you from uploading non-financial and financial data (such as
    billable charges, adjustments, payments, refund requests, write off requests, and so on) of a person for
    whom the Garbling Completed (C1-GBCM) characteristic is set to Y. Therefore, you need to ensure that
    the non-financial and financial data of such person is not uploaded in the system.
    You can also garble the data of a person using the C1-GRBPI inbound web service. However, you can
    garble the data of only one person at a time using this inbound web service.

    2 Copyright © 2018, Oracle and/or its affiliates. All rights reserved.

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