Republic of the Philippines

Laguna State Polytechnic University

Province of Laguna

DEVELOPMENT OF SCHOOL MANAGEMENT MODEL

IN THE NEW NORMAL

Dear Respondents,

Greetings!
I am CRISAMYR C. SENAGONIA, PhD-Educational Leadership and
Management postgraduate student at Laguna State Polytechnic University-Siniloan
Campus, who is currently working on my dissertation entitled, “Development of
School Management Model in the New Normal”. Your favorable response regarding
the matter is highly appreciated and rest assured that the data gathered will be held
confidential and only for the purpose of this study.
Thank you very much and God bless.

CRISAMYR C. SENAGONIA
Researcher

QUESTIONNAIRE FOR THE SCHOOL HEADS

Name of Respondent (Optional):_____________________________ Date:_______
Age : __________ Gender:__________
School : _______________________________________________________
District : ___________
Position : ___________
Level : ____ Elementary ____ JHS ____ SHS
Years in Service as School Head: ______
Highest Educational Attainment: ___________________________
Field of Specialization:___________________________________

PART I. SCHOOL HEADS MANAGERIAL PRACTICES

Direction: Check the appropriate space that corresponds to your answer using the following
scale.

Verbal
Scale Description
Interpretation

7 STRONGLY Evidences/Means of Verification represents an extraordinary

AGREE level of accomplishments. Achievements and
accomplishments and contributions to the organization are of
marked excellence.

6 AGREE Evidences/Means of Verification exceeded expectation.

Accomplishments were achieved above the established
 standards.

5 SOMEWHAT Evidences/Means of Verification met expectations. The goals

AGREE for the accomplishments were met.

4 NEITHER Neutral or not supporting either side

AGREE NOR
DISAGREE

3 SOMEWHAT Evidences/Means of Verification failed to meet expectations.

DISAGREE Some of the standards were not met.

2 DISGAREE Evidences/Means of Verification is consistently below

expectations. Significant improvement is needed.

1 STRONGLY No evidences/means of verification. No accomplishments and

DISAGREE achievements.

INSPIRING LEADERSHIP
Leading Strategically 7 6 5 4 3 2 1
As School Head, I/I am …
1. have a contingency plan.
Please check the box appropriate in your contingency plan.
The flow of communication in case of emergency is
prepared and controlled.
External stakeholders are involved beforehand.
Facilities in case of emergency situations are ready.
Determine the person who is authorized to release
emergency processes.
The roles, responsibilities, and functions of the
emergency response team are assigned and clear to
everyone.
The explanations and checklist were done to help the
responsible persons to accomplish their tasks in an
emergency.
2. organize plans for a sudden change in the situation.
Please check the box appropriate in your plan.
The school analyses the change strategy.
The school assesses the tasks’ priority.
The school is open to change.
The school encourages information sharing.
The school has a program management team.
The school always considers the external
stakeholders.
3. develop a culture that focuses on the improvement of every
individual.
Please check the box appropriate to your answer in the indicator
above.
Communicate the goal to everyone.
Educate and spread awareness.
Make change everyone’s responsibility
Enhance communication
Measure outcomes
Stay cautious and don’t rush
4. develop effective networking.
Please check the box appropriate to your answer in the indicator
above.
Improved the level of engagement that used to exist
between both students and teachers.
Trained teachers to make courses more interactive and
impactful for the students.
Encouragement for individual ability.
Technology makes the process of sharing far easier.
Trained teachers to facilitate learning when it comes to
different skills or difficult topics which are taught within
a class.
Connecting people and providing all individuals with
access to far better and profiting opportunities.
5. future-oriented.
6. a good listener.
7. passionate and committed.
Please check the box appropriate to your answer in the indicator
above.
Profound understanding of people.
Have clarity of vision.
See opportunity in adversity.
Fueled by positive energy.
Anticipate rather than react.
Always believe in themselves.
8. encourage collaboration among the group.
9. practice a no-blame problem-solving approach.
Please check the box appropriate to your answer in the indicator
above.
There is no finger-pointing when things don’t go as
planned, only a focus on what to do going forward.
Create an environment where problems are quickly
identified and dealt with.
Personnel are not afraid to raise issues, even if they
cause them, resulting in quicker solutions.
Blaming someone else for one’s inability to get
something done is not tolerated.
Everyone is empowered to deal with barriers to their
own success and is expected to approach each barrier
professionally.
Collaboration is expected, and as a result, there are
few instances of interpersonal barriers.
10. a change driver.
Please check the box appropriate to your answer in the indicator
above.
Manage the perception
Make change a part of school culture
Appreciate the skeptics
Know the history of change within the organization
Always be aware of preconceived notions

1. How do you set up the direction of your school?

2. How do you delegate responsibilities efficiently?

3. What are your values/characteristics that you think can help your institution to sustain
quality education?

4. What are the things you considered in your School Learning Recovery Continuity
Plan?

Managing Innovations
As School Head, I … 7 6 5 4 3 2 1
1. reach out to the outside community to collaborate and form
partnerships.

Please check the box appropriate to the school-community

partnerships.
The organization's vision and mission are clear to the
students and the community partners.
The school acknowledges the shared knowledge and
expertise of the community partner.
We have established a schedule of regular meetings with
our community partners about the Project, Program, and
Activities.
Project, Program, and Activities are created for the students.
Name of the PPA: _______________
Objective of the PPA:
 ________________________________________________
________________________________________________
Expected outcome of the PPA:
________________________________________________
________________________________________________
Our community partners can pave the way for industry-linked
training and genuine employment options for our learners.
Our community partners create an innovation/intervention for
our learners to achieve their maximum potential.
Name of innovation/intervention:
________________________________________________
Person Involved:
________________________________________________
Result of the innovation/intervention:
________________________________________________
________________________________________________

2. create safe physical and emotional spaces for teachers to explore

and develop innovative learning opportunities.

Please check the box appropriate to your answer in the indicator

above.
Celebrate the successes of the staff and parents
Introduce an opportunity for new adult learning
Create an opportunity for open conversations
Give time to the personnel to think and breathe
Reminding the teachers on taking care of themselves.

3. provide the teachers with the necessary tools to tackle the

challenges of the institution's future.

Please check the box appropriate to the necessary tools provided by

the school heads to teachers.
Increasing the teachers’ digital skills through seminars such
as SLAC's.
Holding seminars for socio-emotional skills.
Holding seminars on the different strategies and techniques
in teaching for the new normal.
Trained the teachers in academic competencies for the
students such as literacy, numeracy, and science but also
including such things as teamwork, critical thinking,
communication, persistence, and creativity.
Involved each teacher in the school program and activities.
Involved all teachers in planning.

4. give the teachers the confidence and skills to continue to adapt.

Please check the box appropriate to the necessary tools provided by
the school heads to teachers.
Teachers are always prepared.
Remind them to always walk tall.
Give them the right to decision-making.
Remind them to use criticism positively.
Allow them to realize their strength.
Always remind them how important they are in the
organization.
5. practice innovation for the practice of teaching and learning to
ensure the quality preparation of all students for life and work.
6. do innovation which focuses on the development of the teaching
and learning process.
Name of Innovation: ____________________________________
Date of Implementation: _________________________________
Person Involved:_______________________________________
Objectives of the Innovation: _____________________________
Expected Result of the Innovation:
____________________________________________________
____________________________________________________
____________________________________________________

7. do innovation which focuses on the upgrading of knowledge and

skills of teachers.

Name of
Innovation:_____________________________________
Date of
Implementation:__________________________________
Person Involved:_______________________________________
Objectives of the Innovation: _____________________________
Expected Result of the Innovation:
____________________________________________________
____________________________________________________
____________________________________________________

8. understand the need to innovate.

9. design training and seminars to discuss matters that can address

the things needed to create an innovation.

10. consider the increase in students’ access to excellent educational

opportunities.

1. How do you prepare for innovations?

2. How important is innovation/intervention in the time of recovery of our educational
system from the crisis of the pandemic?

3. What is the impact of the innovation implemented in your school?

Cultivating Connections
As a School Head, I/I am … 7 6 5 4 3 2 1
1. offer effective teaching and learning strategies.
2. encourage teachers to ask for help when necessary.
3. clarify to teachers and the community that good things take time
and effort.
4. offer reflective questions that encourage a growth mindset.
5. open to possibilities and new ideas.
6. encouraging people to do better.
7. an active listener.
8. aware of verbal and non-verbal signals.
9. give praises and appreciate the works of the teachers.
10. conduct regular meetings with external stakeholders.
1. How did you see the importance of making connections with your co-school heads?

2. How do you construct meaningful opportunities for collaboration inside and outside of
your organization?

3. How do you make connections with the students as the most important part of the
institution?

TECHNICAL-FUNCTIONAL LEADERSHIP
Managing Technology 7 6 5 4 3 2 1
As a School Head, I…
1. can learn technology easily.
2. can solve my own technical problems.
3. keep up with important new technologies.
4. can use technology to innovate.
5. know the uses of different technologies.
6. have technical skills in using the technology.
7. can use technology tools to process data and report results.
8. can use technology in the development of strategies for
solving problems in the real world.
9. have the ability to design web pages and to use authoring
software.
10. understand the legal, ethical, cultural, and societal issues
related to technology.

1. How does your technological knowledge help you in the present situation?

2. How do you use technological tools for various purposes?

3. Does your technological knowledge offer adequate training and support to your
colleagues?

RESEARCH AND DATA MANAGEMENT

As a School Head, I … 7 6 5 4 3 2 1
1. have a plan in providing the skills that the institutions demand.

Objective of the Plan: ________________________________

Person Involved: ____________________________________
Time Frame: _______________________________________
Expected Output: ___________________________________
__________________________________________________
__________________________________________________
2. use Learning Management systems (such as Edmodo, Google
Classroom, etc.) in our institution.

Learning Management System Tool:

___________________________________________________
3. keep intact all disciplinary records, report cards, national
assessments, students’ proficiency level, etc.
4. use benchmarks to create best practices.
 Name of organization/institution visited in benchmarking:
___________________________________________________
___________________________________________________
Date of benchmarking: ________________________________
5. have the school-based management in which all data is stored.

Level in SBM: _______________________________________

6. practice transparency in the data when needed.

7. encourage all teachers to do action research.

If someone accomplished action research, pls. specify:

Name of Teacher (Optional):
____________________________
Title of Action Research:
______________________________
_____________________________________________.
Date Approved:_________________

8. conduct training and seminars about action research.

9. discuss the educational issues that can be addressed by
research.
10. discuss the importance of research in the quality of the teaching
and learning process, especially in the recovery of the
educational setting in the current situation.

1. What is your technique in involving your teachers in research?

2. Are all your teachers aware of all the data in your school? How do you engage your
teachers in data management?

3. As a school head, what is the importance of data management?

INSTRUCTIONAL LEADERSHIP
As a School Head, I … 7 6 5 4 3 2 1
1. make sure that the professional development activities of
teachers are in accordance with the teaching goals of the school
2. ensure that teachers work according to the school’s educational
goals.
3. use student performance results to develop the school’s
educational goals.
4. take the initiative to discuss the problems encountered by a
 teacher in his/her classroom.
5. inform teachers about possibilities for updating their knowledge
and skills.
6. check to see whether classroom activities are in keeping with
our educational goals.
7. pay attention to disruptive behavior in the organization.
8. monitor teachers' work.
9. give suggestion to teacher on how they can improve their
teaching.
10. observe instruction in the organization.

1. How do you give instructions to the teachers when it comes to the teaching-learning
process?

2. What are your strategies to enhance teachers’ capacity to provide quality learning
experiences for all students?

3. How do you create a conducive school climate?

EFFECTIVE MANAGEMENT
Managing Finance 7 6 5 4 3 2 1
I utilized school finances …
1. to support expenses from the district to the regional
trainings/workshops/seminars of the school head and
teachers.
2. for the reproduction of school reports and other school
forms.
3. for the provision of materials needed in informing
stakeholders on the conduct of different school events
and activities.
4. to repair the school infrastructures.

5. to repair to improve the necessary basic amenities and

to meet the requirements for a child-friendly school
system.
6. to the conduct of DepEd advocacies like Washing Area.
7. to provide communication services and internet access
for better basic education services.
8. to repair the provision of safety and basic janitorial
 services for the school's welfare.
9. to procure school supplies and other consumables for
teachers and students deemed necessary in the conduct
of classes.
10. to support expenses for school-based training and
activities selected or designed to improve learning
outcomes, such as but not limited to, Learning Action
Cells (LAC) and Continuous Improvement (CI) Sessions.

1. What are the possible problems experienced regarding the management of school
finances?

2. What is the implication of MOOE in school operations?

3. How do you manage the school's finances effectively and efficiently?

CRISIS MANAGEMENT
As a School Head, I/I am … 7 6 5 4 3 2 1
1. ask the personnel for ideas and input on upcoming plans
and projects about the preventive and precautionary
measures in case of unexpected crisis or natural
calamity.

2. tell the teachers what to do and how to do it.

3. provide guidance without pressure in case of
emergency.
4. give orders and clarify procedures.
5. show concern for the personnel's well-being.
6. have a plan for crisis communication.
7. set standards for the performance of the group.
8. update personnel with regular meetings.
9. put up a crisis and planning response team.
10. communicate with the members of the groups during the
emergency period.

1. What is the most important quality that must be displayed by an effective crisis
manager?

2. What do you believe are the main reasons why you need to learn crisis
management?
3. What are your techniques when faced with pressure situations?

MANAGING SCHOOL OPERATIONS

As a school head, I/ I am… 7 6 5 4 3 2 1
1. ensure a safe and effective learning environment.
2. provide regular and constructive feedback.
3. find solutions for the problem between teachers and the
classroom.
4. make recommendations on the regulatory practices of
teachers.
5. effectively plan, organize, and manage the human,
physical and financial resources of the school and
identify the areas of need.
6. ensure that school operations are align with legal
frameworks provincial legislation, regulation, and policy
as well as school authority policy, directives, and
initiatives.
7. utilize principles of teaching, learning, and student
development to guide management decisions and the
organization of learning.
8. a source of legal advice at times and also an advocate
for distinct initiatives and programs.
9. aware of timetables, budget, and resource allocation.
10. ensure facilities and resources are always accessible,
sufficient, and in good working order.

1. What is your priority in managing school operations?

2. What is your alternative solution to ensure that no child will be left behind and that the
quality of education will continue in this time of health crisis?

3. How important is the school management operations?

PART II. TEACHER’S LEARNING INTELLIGENCE

Direction: Check the appropriate space that corresponds to your answer using the
following scale.
 Verbal
Scale Description
Interpretation

7 STRONGLY Evidences/Means of Verification represents an extraordinary

AGREE level of accomplishments. Achievements and
accomplishments and contributions to the organization are of
marked excellence.

6 AGREE Evidences/Means of Verification exceeded expectation.

Accomplishments were achieved above the established
standards.

5 SOMEWHAT Evidences/Means of Verification met expectations. The goals

AGREE for the accomplishments were met.

4 NEITHER Neutral or not supporting either side

AGREE NOR
DISAGREE

3 SOMEWHAT Evidences/Means of Verification failed to meet expectations.

DISAGREE Some of the standards were not met.

2 DISGAREE Evidences/Means of Verification is consistently below

expectations. Significant improvement is needed.

1 STRONGLY No evidences/means of verification. No accomplishments and

DISAGREE achievements.

TECHNOLOGICAL INTELLIGENCE 7 6 5 4 3 2 1
My Colleagues…
1. use technology for personal productivity (e.g. word,
processor, spreadsheet)
2. use technology for information presentation (e.g.
PowerPoint, digital media)
3. use technology for communication with peers, parents,
students (e.g. email, online chats, parent newsletters,
class websites)
4. use technology to document personal/professional growth
(e.g. electronic teaching portfolios)
5. use technology to analyze students'
achievement/performance data (e.g. identify trends,
provide remediation to learners)
6. use technology to support various student learning styles
(e.g. use of media for auditory and visual learners)
7. use technology to support activities that facilitate higher
order thinking (e.g. collaborative problem-based activities,
activities that require analysis and synthesis of
information)
8. use technology to help you differentiate instruction to help
each and every student access that thinking and learning
rather than just some students.
9. teach students the use of technology as a tool in the
teaching and learning process.
10. believe that technology is great for communication.
 1. How will this technology empower students to control their own learning?

2. What will you do when this technology doesn’t work?

3. How does this technology align with my school and class mission and vision?

ECONOMIC INTELLIGENCE
My Colleagues … 7 6 5 4 3 2 1
1. use teaching materials which are user-friendly.
2. make supplementary materials/activity sheets when the
modules are not enough for the number of students.
3. use self-made materials which are effective in both in-
person and online teaching.
4. review the self-made supplementary materials before
printing.
5. use electronic modules in the learning process.
6. deliver the lesson material with simulation or animation.
7. use books as references in addition to modules.
8. provide supplementary handouts and web pages that are
well organized and clearly written.
9. make materials aside from modules that can provide
more independent exercises for the students.
10. offer a variety of researchable topics using internet in their
self-made materials.

1. What is the role of supplementary materials in the teaching and learning process?

2. What are your criteria for making the materials for the teaching-learning process?

3. What did you do in the textbooks/materials that are out of date?

POLITICAL INTELLIGENCE
My Colleagues … 7 6 5 4 3 2 1
1. can adapt easily to sudden changes in the educational
system.
2. provide a backup plan to continue the operations of the
school in spite of crisis.
3. develop contents in the supplementary materials/activity
sheets aligned in the MELC.
4. used their own money to design the classroom.
5. give internet allowance to those students that do not have
money to attend online classes.
6. have learning modalities in education which are suited for
today’s health crisis.
7. teach students diligently to prepare them for standardized
tests like the National Achievement Test.
8. look for means to improve their classroom.
9. monitor all students' progress.
10. employ quality teaching and learning strategies.
1. How can political intelligence support your teachers in their professional growth?

2. How does the budget support the learning environment?

3. What are the advantages and disadvantages of the learning modality used in your
school?

CULTURAL INTELLIGENCE
My Colleagues … 7 6 5 4 3 2 1
1. control disruptive behavior in the classroom.
2. motivate students who show low interest in learning the
subject.
3. help students to value learning all subjects.
4. integrate values education in class that promotes respect
different cultures inside and outside the school.
5. establish a classroom management system applicable to
varied group of learners.
6. use a variety of assessment strategies.
7. provide an alternative explanation or example when
students are confused.
8. enjoy interacting with people from different cultures.
9. can describe the different cultural value frameworks that
explain behaviors among groups.
10. can understand the different leadership styles of school
heads in different situations.
1. What is your leadership style as a school head?

2. How would you deal with the different characters of your peers inside the
organization?

3. How would you deal with your students in the school?

SOCIAL INTELLIGENCE
My Colleagues … 7 6 5 4 3 2 1
1. have a positive attitude on a daily basis.
2. view students as an all-important part of the classroom
and peers as an important part of the institution.
3. do an intervention for students that have different learning
abilities.
4. guide students and help peers in a positive direction for
their personal growth.
5. provide high and clear expectations for academic
performance.
6. take the time to assist individual students and peers that
need help.
7. motivate students through inspiring teaching.
8. motivate peers through inspiring work.
9. expect the whole institution to succeed.
10. conduct activities professionally.

1. How do you develop your social skills?

2. How would you establish relationships with your peers during the first month of your
staying in a particular station?

3. How can social skills help you in your success as a school head?
PART III. SCHOOL PERFORMANCE INDICATORS

A. WITHIN THE SCHOOLS

Direction: Please fill out the table below with your corresponding rating of the following
school performance rate for the previous school years 2020-2021 and 2021-2022.

School Performance Indicators SY 2020-2021 SY 2021-2022

Cohort Survival Rate
Retention Rate
Promotion Rate
Simple Drop Out
Transition Rate
Repetition Rate
B. BEYOND THE SCHOOLS
Direction: Please check the appropriate space that corresponds to your answer using the
following scale.
Verbal
Scale Description
Interpretation

7 STRONGLY Evidences/Means of Verification represents an extraordinary

AGREE level of accomplishments. Achievements and accomplishments
and contributions to the organization are of marked excellence.

6 AGREE Evidences/Means of Verification exceeded expectation.

Accomplishments were achieved above the established
standards.

5 SOMEWHAT Evidences/Means of Verification met expectations. The goals for

AGREE the accomplishments were met.

4 NEITHER Neutral or not supporting either side

AGREE NOR
DISAGREE

3 SOMEWHAT Evidences/Means of Verification failed to meet expectations.

DISAGREE Some of the standards were not met.

2 DISGAREE Evidences/Means of Verification is consistently below

expectations. Significant improvement is needed.

1 STRONGLY No evidences/means of verification. No accomplishments and

DISAGREE achievements.

I. Kolehiyo
Our Alumni/Alumnae… 7 6 5 4 3 2 1
1. go to college.
2. graduated from college.
3. took up vocational courses.
 4. took up 4-year degree courses.
5. took up industry-related courses.
6. took up services-related courses.
7. took up agricultural-related courses.
8. is a college achiever (e.g., Dean's Lister, Magna Cum
Laude, Summa Cum Laude, Cum Laude)
9. took up courses that they personally chose.
10. enhance their skills for their work after college.

II. Negosyo
Our Alumni/Alumnae… 7 6 5 4 3 2 1
1. can put a business even if not a college graduate.
2. can sustain their daily living through their business.
3. engaged in business and practice their potential.
4. enrolled in vocational courses that offer a business career.
5. can put up properties through their business.
6. can handle their own business finances properly even
without proper training.
7. continuously improved their quality of life because of their
business.
8. has a small business (e.g., grocery stores, medical stores,
small manufacturing units, etc.)
9. has its own micro business (e.g., street vendors,
plumbers, carpenters, etc.)
10. has their own big business (e.g., Google, Apple, Microsoft,
etc.)

III. Trabaho
Our Alumni/Alumnae… 7 6 5 4 3 2 1
1. is a permanent employee of the government.
2. is a permanent employee of the private sector.
3. is self-employed.
4. is employed (their course in college is aligned to their
present job)
5. is underemployed (their course in college is not aligned to
their present job)
6. is unemployed
7. has a quality of living because of their job.
8. has the highest position in their job.
9. is continuously growing professionally.
10. is contented in their job.

IV. Other Educational Status/Profile of Alumni

Our pupils/students… 7 6 5 4 3 2 1
1. are graduated from elementary.
Please check the box appropriate to your answer in the
indicator above.
100% 90%-93%
97%-99 % other data ______
94%-96%
2. are continuing their education from Elementary-Junior High
School/Junior High School-Senior High School.
Please check the box appropriate to your answer in the
indicator above.
100% 90%-93%
97%-99 % other data ______
94%-96%

3. did not finish their elementary education/junior high school

education/senior high school education.
Please check the box appropriate to your answer in the
indicator above.
none 31%-40%
1%-10% other data ______
11%-20%
21%-30%

4. are not engaged in studying nor in business nor in any other

type of job.
Please check the box appropriate to your answer in the
indicator above.
none 31%-40%
1%-10% other data ______
11%-20%
21%-30%

5. did not finished tertiary education.

Please check the box appropriate to your answer in the
indicator above.
none 31%-40%
1%-10% other data ______
11%-20%
21%-30%

6. are engaged in different kinds of jobs rather than finishing

studies in elementary/junior high school/senior high school.
Please check the box appropriate to your answer in the
indicator above.
none 31%-40%
1%-10% other data ______
11%-20%
21%-30%

7. are engaged in child labor.

Please check the box appropriate to your answer in the
indicator above.
none 31%-40%
1%-10% other data ______
11%-20%
21%-30%

8. are working students.

Please check the box appropriate to your answer in the
indicator above.
none 31%-40%
1%-10% other data ______
11%-20%
21%-30%

9. are repeater/continuer/balik-aral originated from our school.

Please check the box appropriate to your answer in the
indicator above.
none 31%-40%
1%-10% other data ______
11%-20%
21%-30%

10. are OFWs.

Please check the box appropriate to your answer in the
indicator above.
none 31%-40%
1%-10% other data ______
11%-20%
21%-30%