Mpod-9gyglf R2 en
Mpod-9gyglf R2 en
Mpod-9gyglf R2 en
Galaxy 300i
10-40 kVA 380/400/415 V
Operation
07/2016
www.schneider-electric.com
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content, except for a non-exclusive license to consult it on an "as is" basis, at your
own risk. All other rights are reserved.
Electrical equipment should be installed, operated, serviced, and maintained only
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
As standards, specifications, and designs change from time to time, please ask for
confirmation of the information given in this publication.
10-40 kVA 380/400/415 V
Table of Contents
Important Safety Instructions — SAVE THESE
INSTRUCTIONS .........................................................................................5
Safety Precautions .....................................................................................6
Overview ......................................................................................................7
Display Interface.........................................................................................7
LEDs ...................................................................................................7
Display Screen, Navigation Keys, and the ON/OFF Buttons .....................8
Default Screen......................................................................................8
Screen Saver .......................................................................................8
UPS Breakers ............................................................................................9
UPS with Internal Batteries ....................................................................9
UPS with Internal Batteries ....................................................................9
UPS without Internal Batteries .............................................................10
Menu Tree..........................................................................................10
Operation ...................................................................................................12
Operation Modes......................................................................................12
Normal Operation ...............................................................................12
Battery Operation................................................................................12
Static Bypass Operation ......................................................................12
Maintenance Bypass Operation ...........................................................12
Frequency Converter Operation ...........................................................13
Parallel Operation ...............................................................................13
Single UPS Output Operation ..............................................................13
Single System ..........................................................................................13
Start Up the UPS System with the Wizard Enabled ................................13
Initial Start-up of the UPS System with the Wizard Disabled ...................15
Turn into Normal Operation from Static Bypass Operation......................15
Turn into Static Bypass Operation from Normal Operation......................17
Turn into Frequency Converter Operation from Normal
Operation ...........................................................................................18
Turn into Normal Operation from Frequency Converter
Operation ...........................................................................................19
Turn into Maintenance Bypass Operation from Normal
Operation ...........................................................................................20
Turn into Normal Operation from Maintenance Bypass
Operation ...........................................................................................21
Perform a Total Power Off....................................................................21
Turn into Normal Operation from Total Power Off...................................21
Parallel System ........................................................................................23
Start Up Parallel System......................................................................23
Turn into Normal Operation from Static Bypass Operation......................24
Turn into Static Bypass Operation from Normal Operation......................24
Turn into Maintenance Bypass Operation from Normal
Operation ...........................................................................................25
Turn into Normal Operation from Maintenance Bypass
Operation ...........................................................................................26
Perform a Total Power Off....................................................................27
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10-40 kVA 380/400/415 V
4 990-3619F-001
Important Safety Instructions — SAVE
THESE INSTRUCTIONS 10-40 kVA 380/400/415 V
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
Failure to follow these instructions will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.
CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
Failure to follow these instructions can result in injury or equipment
damage.
NOTICE
NOTICE is used to address practices not related to physical injury. The safety
alert symbol shall not be used with this type of safety message.
Failure to follow these instructions can result in equipment damage.
Please Note
Electrical equipment should only be installed, operated, serviced, and maintained
by qualified personnel. No responsibility is assumed by Schneider Electric for any
consequences arising out of the use of this material.
990-3619F-001 5
Important Safety Instructions — SAVE
10-40 kVA 380/400/415 V THESE INSTRUCTIONS
A qualified person is one who has skills and knowledge related to the construction,
installation, and operation of electrical equipment and has received safety training
to recognize and avoid the hazards involved.
Safety Precautions
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
All safety instructions in this document must be read, understood and followed.
Failure to follow these instructions will result in death or serious injury.
DANGER
HAZARD OF ELECTRICAL SHOCK, EXPLOSION OR ARC FLASH
After the UPS system has been electrically wired, do not start up the system.
Start-up must only be performed by Schneider Electric.
Failure to follow these instructions will result in death or serious injury.
6 990-3619F-001
Overview 10-40 kVA 380/400/415 V
Overview
Display Interface
The eight LEDs to the left of the display screen (1-8) indicate the operational status
of the UPS. The four navigation keys at the bottom right of the interface (10-12) are
used to select and open menu items, access information, and change UPS
parameters. The two buttons at the upper right of the interface (13- 14) are used to
turn in and out of normal operation.
LEDs
NOTE: The mimic diagram (1-5) shows the electrical power flow and gives the
status of main functions. The LEDs are:
• Green – when the function is active
• Red – when the function is inoperable
• OFF – when the function is inactive
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6 LOAD PROTECTED Green: The UPS is running in normal operation mode and the load is
protected.
OFF: The load is not protected by the UPS or an alarm is present.
7 ENVIRONMENT AND MINOR Orange: An alarm is present or redundancy is lost in parallel system.
FAULT
OFF: No alarm is present.
8 LOAD UNPROTECTED Red: The load is unprotected (and may be supplied by the AC bypass
source or another parallel UPS). A service call is required.
OFF: No alarms are present.
9 Display Displays alarms, status data, instructional help, and configuration items.
screen
10 Navigation Scroll through and select menu items.
keys
11 Enter key Opens menu items and confirms changes to UPS parameters. A push on
the Enter key is interpreted by the UPS as a YES or a launch of
command.
Default Screen
The Default screen appears after UPS initialization and UPS settings. The Default
screen is the main entrance to the user functions of the display interface.
or
the Enter key and the navigation keys take you from the Default screen to the
menu and sub menu screens where it is possible to command, configure, and
monitor the UPS. See the menu tree under UPS Breakers, page 9.
Screen Saver
When the display has been inactive for 30 minutes, the screen saver turns ON and
the display flashes every five seconds between the two screens below. The
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Overview 10-40 kVA 380/400/415 V
backlight turns OFF three minutes after the last activation of the display by means
of the four navigation keys.
UPS Breakers
UPS with Internal Batteries
NOTE: The breakers are located behind the front door and accessed by giving the
front door a little push on its right side. See the UPS installation manual for further
information.
Breakers
A QB UPS battery breaker
B QM1 Input breaker
C QM2 Static bypass breaker
D Q3BP Maintenance bypass breaker
E QOP Output breaker
QFB Battery cabinet breaker (not illustrated below)
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10-40 kVA 380/400/415 V Overview
Menu Tree
NOTE: The menu tree provides a quick overview of the functions and views you
may access. The UPS display screen will only display two lines at a time although
three lines occur below.
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Operation
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Before carrying out any operation procedures make sure that the input breaker
(QM1) and the static bypass breaker (QM2) are in the ON (closed) position.
Failure to follow these instructions will result in death or serious injury.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
Connection of power and control cables must be carried out and checked by
qualified personnel before carrying out any operation procedures.
Failure to follow these instructions will result in death or serious injury.
WARNING
Only qualified personnel following the required training course must undertake
modifications to UPS parameters.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.
Operation Modes
Normal Operation
The UPS provides power to the connected load from mains power. The UPS
converts mains power to conditioned power for the connected load while
recharging the batteries.
This mode is accessed via the display.
Battery Operation
The UPS transfers to battery operation if the supply of mains power fails or is
outside the pre-defined limits. The UPS provides power to the connected load from
its internal or (if available) additional external batteries for a finite period. In
standby mode, the UPS can make a cold start via the INVERTER ON button or via
the display.
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Operation 10-40 kVA 380/400/415 V
Parallel Operation
Parallel operation supports redundancy (1+1). The maximum load rate that can be
supported by a parallel configuration is the same as for a single configuration.
However, if one UPS unit becomes inoperable, the other UPS unit supplies the
load without any load drop. This mode must only be configured by Schneider
Electric-certified service partners to ensure proper operation of the UPS unit.
NOTE: When communication between the two UPS units is lost, the two UPS units
will stay in current status and cannot transfer between normal operation and static
bypass operation by either manual operation or external conditions such as
impacting heavy load. Do not try to turn OFF the inverters, for they cannot be
turned ON again for safety reasons. In this case, a Schneider Electric-certified
service partner is needed for further operation.
This mode is accessed via the display.
Single System
Start Up the UPS System with the Wizard Enabled
NOTE: The default value of the wizard is ENABLE which is a prerequisite for
carrying out this procedure. See Setting the Wizard, page 34.
NOTE: Upon initial start-up, the UPS will automatically guide you via the wizard to
select different settings: language, current voltage, current frequency, and mode. If
a wizard prompt is ignored the default setting of the prompt will be enabled. You
must complete the wizard one time before you can disable it for subsequent start-
up sessions of the UPS system.
NOTE: You must have your password ready as you will be asked to enter it during
this procedure. If you are in doubt about how to enter or set your password, see
Entering the Password, page 37 and Setting the Password, page 36.
NOTE: When a settings value has been entered and confirmed by the prompt
Done!, the wizard automatically moves to the next display prompt after three
seconds.
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10-40 kVA 380/400/415 V Operation
1. Power on the UPS system by turning the input breaker (QM1) to the ON
(closed) position.
NOTE: If the prompt System init error! Error code: 1-x appears on the display
screen, see Status and Alarm Messages, page 46.
System initialization..
240V/60Hz output is
not supported!
5. When the Change xxxx mode? (Y=Enter, N=Esc) prompt appears on the
display screen, do one of the following:
– Press the Enter key to view the list of operation modes, select normal mode,
frequency converter mode, or parallel mode by using the navigation keys
and press the Enter key again. After three seconds the UPS confirms the
new setting by the prompt Done!.
– Press the ESC key to move on to Save new settings?.
6. When the Save new settings? prompt appears on the display screen, press
the Enter key for Saving Settings....... Wait for the UPS to confirm the new
settings by the prompt Setting success!
NOTE: If the Setting failed! is displayed, the UPS will ask you to Start with
previous setting values? Press the ESC key to select new settings or the
Enter key to move to the next step without saving the new settings.
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7. When the Disable wizard? (Y=Enter, N=Esc) prompt appears on the display
screen, do one of the following:
– Press the Enter key to disable the wizard where after the screen will return
to the Default screen three seconds after having confirmed with the prompt
Done!.
NOTE: Schneider Electric strongly recommends this choice to allow for the
use of the automatic start function for subsequent start-ups.
– Press the ESC key and the display screen returns to the Default screen
without disabling the wizard.
8. Turn the static bypass breaker (QM2) to the ON (closed) position.
9. Turn the output breaker (QOP) to the ON (closed) position.
10.Do one of the following depending on your configuration:
a. Configuration with internal batteries: Turn the battery breaker (QB) to the
ON (closed) position.
b. Configuration without internal batteries: Turn the battery cabinet breaker
QFB to the ON (closed) position.
11. The UPS starts up in static bypass operation. Check the LEDs to see if the UPS
is in static bypass operation:
• PFC LED: During DC bus charging the LED flashes where after it stays
green
• LOAD LED: green (if the output breaker (QOP) is turned ON - otherwise the
LED is red)
• BYPASS LED: green
• LOAD UNPROTECTED LED: red
• Other LEDs: OFF
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10-40 kVA 380/400/415 V Operation
• LOAD LED: green (if the output breaker (QOP) is turned ON - otherwise the
LED is red)
• BYPASS LED: green
• LOAD UNPROTECTED LED: red
• Other LEDs: OFF
Before turning into normal operation you must make sure that the DC bus charging
has been completed; when the DC bus has finished charging, the PFC LED stops
flashing and stays green.
NOTE: Turning out of bypass can be done either via the INVERTER ON button or
via the display.
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Operation 10-40 kVA 380/400/415 V
NOTE: In static bypass operation, the load is not protected by the UPS and the
output power is not conditioned.
NOTE: Turning into static bypass can be done either via the INVERTER OFF
button or via the display.
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10-40 kVA 380/400/415 V Operation
NOTICE
HAZARD OF EQUIPMENT DAMAGE OR LOAD DROP
In frequency converter operation the UPS cannot run in static bypass or
maintenance bypass operation. Before turning the UPS into this operation mode,
you must contact a Schneider Electric-certified service partner to make sure that
the static bypass breaker (QM2) and the maintenance bypass breaker (Q3BP)
are in the OFF (opened) position (Schneider Electric strongly recommends to
lock these with a padlock available from Schneider Electric), and that the cables
are disconnected according to the instructions in the installation manual.
Failure to follow these instructions can result in equipment damage.
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Operation 10-40 kVA 380/400/415 V
NOTE: You must have your password ready as you will be asked to enter it during
this procedure. If you are in doubt about how to enter or set your password, see
Entering the Password, page 37 and Setting the Password, page 36.
NOTICE
LOAD DROP
When QOP is opened while the UPS is in frequency converter operation, the
load will not be transferred, but will be dropped.
Failure to follow these instructions can result in equipment damage.
NOTE: You must have your password ready as you will be asked to enter it during
this procedure. If you are in doubt about how to enter or change your password,
see Setting the Password, page 36.
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Operation 10-40 kVA 380/400/415 V
1. Turn the output breaker (QOP) and the static bypass breaker (QM2) to the ON
(closed) position. Now the load is supported by the UPS.
2. Check the LEDs to see if the UPS is in bypass operation:
• BYPASS LED: green
• LOAD LED: green
3. Turn the maintenance bypass breaker (Q3BP) to the OFF (opened) position.
4. Turn the input breaker (QM1) to the ON (closed) position.
5. Do one of the following depending on your configuration:
a. Configuration with internal batteries: Turn the battery breaker (QB) to the
ON (closed) position.
b. Configuration without internal batteries: Turn the battery cabinet breaker
QFB to the ON (closed) position.
NOTE: Now, the inverter is OFF and the DC bus will start charging. Wait for the
DC bus to finish charging before you continue. If the UPS AUTOMATIC START
function has been enabled under PERSONALIZATION, the inverter will start up
automatically. If not, the inverter is OFF and must be turned ON via the
INVERTER ON button or the display. See Turn into Normal Operation from
Static Bypass Operation, page 15.
6. Make sure that the INVERTER is ON. Check the LEDs to see if the UPS is in
normal operation:
• PFC LED: green
• INVERTER LED: green
• LOAD LED: green
• LOAD PROTECTED LED: green
• Other LEDs: OFF
NOTE: The load is now protected by the UPS.
1. Check that the load which is supported by the UPS units is turned OFF.
2. Turn into static bypass operation via the display or via the INVERTER OFF
button. See Turn into Static Bypass Operation from Normal Operation, page 17.
3. Turn the output breaker (QOP) and the static bypass breaker (QM2) into OFF
(opened) position on both UPS units.
4. Turn the input breaker (QM1) into OFF (opened) position.
5. Do one of the following depending on your configuration:
a. Configuration with internal batteries: Turn the battery breaker (QB) to the
OFF (opened) position.
b. Configuration without internal batteries: Turn the battery cabinet breaker
QFB to the OFF (opened) position.
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10-40 kVA 380/400/415 V Operation
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Operation 10-40 kVA 380/400/415 V
Parallel System
NOTE: To facilitate the parallel operation description, one UPS is named UPS 1
and the other UPS is named UPS 2, but there is no difference between these two
units.
NOTICE
Single UPS output operation is only a temporary method to support your load,
and no redundancy is provided in this case.
Failure to follow these instructions can result in equipment damage.
1. Power ON the system by turning the input breaker (QM1) into ON (closed)
position on both UPS units.
NOTE: If the wizard is enabled, please refer to step 2-7 of Start Up the UPS
System with the Wizard Enabled, page 13 to complete the wizard on both UPS
units. It is strongly recommended to disable the wizard.
NOTE: If the prompt System init error! Error code: 1-X appears on the
display screen, see the error codes for UPS system initialization under Status
and Alarm Messages, page 46.
NOTICE
Do not enable single UPS output on both UPS units simultaneously as this
will damage the product.
Failure to follow these instructions can result in equipment damage.
2. Turn the static bypass breaker (QM2) into ON (closed) position on both UPS
units.
3. Turn the output breaker (QOP) into ON (closed) position on both UPS units.
4. Do one of the following depending on your configuration on both UPS units:
a. Configuration with internal batteries: Turn the battery breaker (QB) to the
ON (closed) position.
b. Configuration without internal batteries: Turn the battery cabinet breaker
QFB to the ON (closed) position.
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10-40 kVA 380/400/415 V Operation
5. The two UPS units start up in static bypass operation. Check the LEDs to see if
the UPS units are in static bypass operation:
• PFC LED: during DC bus charging the LED flashes green and then stays
green
• LOAD LED: green (if the output breaker (QOP) is turned ON - otherwise it is
red)
• BYPASS LED: green
• LOAD UNPROTECTED LED: red
• Other LEDs: OFF
1. Turn UPS 1 into normal operation from static bypass operation. Verify that the
LEDs of UPS 1 now running in normal operation are:
• PFC LED: green
• INVERTER LED: green
• LOAD LED: green
• LOAD PROTECTED LED: green
• Environment and minor fault LED: orange
• Other LEDs: OFF
Simultaneously, UPS 2 is locked to load OFF from static bypass operation.
Verify that the LEDs of UPS 2 are:
• PFC LED: green
• LOAD LED: red
• BYPASS LED: OFF
• LOAD PROTECTED LED: red
• Environment and minor fault LED: orange
• Other LEDs: OFF
2. Turn UPS 2 into normal operation from static bypass operation.
3. Check the LEDs to see if the two UPS units are in normal operation, where the
LEDs are:
• PFC LED: green
• INVERTER LED: green
• LOAD LED: green
• LOAD PROTECTED LED: green
• Other LEDs: OFF
24 990-3619F-001
Operation 10-40 kVA 380/400/415 V
1. Turn UPS 1 into static bypass operation from normal operation. UPS 1 is now
locked to load OFF from normal operation. Verify that the LEDs of UPS 1 are:
• PFC LED: green
• LOAD LED: green
• LOAD PROTECTED LED: red
• Other LEDs: OFF
Simultaneously, UPS 2 is still running in normal operation. Verify that the LEDs
of UPS 2 are:
• PFC LED: green
• INVERTER LED: green
• LOAD LED: green
• LOAD PROTECTED LED: green
• Environment and minor fault LED: orange
• Other LEDs: OFF
NOTE: In this case, the UPS 1 static switch cannot be closed in static bypass
operation, and there is no voltage output on static bypass of UPS 1.
2. Turn UPS 2 into static bypass operation from normal operation.
3. Check the LEDs to see if the two UPS units are in static bypass operation:
• LOAD LED: green (if the output breaker (QOP) is turned ON (closed) -
otherwise the LED is red)
• BYPASS LED: green
• LOAD UNPROTECTED LED: red
1. Confirm that the static bypass breaker (QM2) is in ON (closed) position on both
UPS units.
2. Turn UPS 1 into static bypass operation from normal operation. UPS 1 is now
locked to load OFF. The load is supported by UPS 2 which is still running in
normal operation.
NOTE: Please refer to Turn into Static Bypass Operation from Normal
Operation, page 17 for details on the operation.
NOTE: Q3BP must not be closed.
3. Turn the UPS 1 output breaker (QOP) into OFF (opened) position.
4. Turn UPS 2 into static bypass operation from normal operation.
NOTE: The load is supported by the static bypass of UPS 2.
5. Turn the UPS 2 maintenance bypass breaker (Q3BP) into ON (closed)
position.
NOTE: The load is supported by the static bypass and maintenance bypass of
UPS 2.
6. Turn the UPS 2 output breaker (QOP) into OFF (opened) position.
NOTE: UPS 2 is completely isolated from the load, and the load is supported by
the maintenance bypass of UPS 2.
7. Turn the UPS 1 maintenance bypass breaker (Q3BP) into ON (closed)
position.
NOTE: Now UPS 1 is also completely isolated from the load, and the load is
supported by the maintenance bypass of the two UPS units.
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10-40 kVA 380/400/415 V Operation
8. Turn the input breaker (QM1) and the static bypass breaker (QM2) into OFF
(opened) position on both UPS units.
9. Do one of the following depending on your configuration on both UPS units:
a. Configuration with internal batteries: Turn the battery breaker (QB) to the
OFF (opened) position.
b. Configuration without internal batteries: Turn the battery cabinet breaker
QFB to the OFF (opened) position.
26 990-3619F-001
Operation 10-40 kVA 380/400/415 V
1. Check that the load which is supported by the UPS units is turned OFF.
2. Turn into static bypass operation via the display or via the INVERTER OFF
button on both UPS units. See Turn into Static Bypass Operation from Normal
Operation, page 17.
3. Turn the output breaker (QOP) and the static bypass breaker (QM2) into OFF
(opened) position on both UPS units.
4. Turn the input breaker (QM1) into OFF (opened) position on both UPS units.
5. Do one of the following depending on your configuration on both UPS units:
a. Configuration with internal batteries: Turn the battery breaker (QB) to the
OFF (opened) position.
b. Configuration without internal batteries: Turn the battery cabinet breaker
QFB to the OFF (opened) position.
and it will keep the current status and work as a single UPS since single UPS
output is enabled automatically.
990-3619F-001 27
10-40 kVA 380/400/415 V Operation
1. Turn the UPS 1 input breaker (QM1) and the static bypass breaker (QM2) into
ON (closed) position.
• If the wizard is enabled, please refer to step 2-7 of Start Up the UPS System
with the Wizard Enabled, page 13 to complete the wizard on UPS 1. It is
strongly recommended to disable the wizard as single system.
• If the following prompt appears on the display screen, please refer to the
error codes for UPS system initialization found under Status and Alarm
Messages, page 46.
• After system initialization and wizard (if enabled), if the following prompt
appears on the display screen, please check the parallel cable connection. If
the prompt does not disappear after that, perform a total power OFF on UPS
1 and contact a Schneider Electric-certified service partner.
• If the following alarm is shown on both UPS units, perform a total power OFF
on UPS 1 and contact a Schneider Electric-certified service partner.
28 990-3619F-001
Operation 10-40 kVA 380/400/415 V
Common Procedures
View Product Info
1. From the Default screen, press the Enter key.
2. Go to PRODUCT INFO by using the navigation keys and press the Enter key.
3. Scroll through the three screens to view UPS serial number, date and time, and
firmware version by using the navigation keys.
Current date
Current time
FIRMWARE VERSION
xx.xx.xx.xx
4. Press the ESC key to return to another screen or the Default screen.
Measurement Description
VOLTAGE MEASUREMENTS Shows the output, input, and bypass
voltage (V) on each phase.
CURRENT MEASUREMENTS Shows the output, input, and bypass
ampere (A) on each phase.
POWER MEASUREMENTS Shows the apparent output power
(kVA) and actual output power (kW)
on each phase.
FREQUENCY MEASUREMENTS Shows the input, bypass, and output
frequency in Hertz (Hz).
LOAD MEASUREMENTS Shows the percentage (%) of the
unitary load (and system load if
parallel mode is configured) in
relation to total UPS capacity, its
crest and power factor.
BATTERY MEASUREMENTS Shows the battery voltage, current,
charge level, and temperature,
backup time and remaining battery
lifetime.
990-3619F-001 29
10-40 kVA 380/400/415 V Operation
2009/12/31 23:59:59 A
PFC fuse blown
2009/12/31 23:59:59 D
PFC fuse blown
Activate Controls
NOTE: When the command values INVERTER OFF or FORCE LOAD
TRANSFER TO BYPASS are activated, the Risk of load drop, continue or not?
prompt appears. Press the Enter key to continue (or the ESC key to return to
previous screens).
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Operation 10-40 kVA 380/400/415 V
5. Press the ESC key to return to another command or the Default screen.
Command Description
RESET ALARM Resets all alarms.
INVERTER ON Makes a secure transfer from static bypass operation
to normal operation. The command will be refused if
the bypass and inverter conditions are not
synchronized.
INVERTER OFF Makes a secure transfer from normal operation to
static bypass operation. The command will be refused
if the bypass and inverter conditions are not
synchronized.
FORCE LOAD TRANSFER TO INV Forces the UPS to transfer from static bypass
operation to normal operation whereby the bypass
condition is ignored. A short load drop may occur.
FORCE LOAD TRANSFER TO BYPASS Forces the UPS to transfer from normal operation to
static bypass operation whereby the bypass condition
is ignored. A short load drop may occur.
LED TEST Tests the LEDs and the buzzer.
ENABLE LCM WARNING Enables all Life Cycle Monitoring (LCM) warnings,
such as start-up, warranty expiring soon, and technical
check needed warnings.
DISABLE LCM WARNING Disables all LCM warnings, such as start-up, warranty
expiring soon, and technical check needed warnings.
ACKNOWLEDGE LCM ALARMS Temporarily acknowledge LCM warning when present.
The repetitions quantity and interval between alarms
can both be adjusted by a Schneider Electric-certified
service partner.
BATTERY TEST Launches a battery test if the load is supported by the
inverter and if the batteries are available and fully
charged without faults.
ACKNOWLEDGE DUST FILTER ALARM Acknowledge Dust Filter Pre-alarm when present.
Acknowledge Dust Filter Alarm and reset dust filter
timer when present. The number of alarm repetitions
and interval between alarms can both be adjusted by a
Schneider Electric-certified service partner.
RESET DUST FILTER TIMER Reset the dust filter elapsed time.
ENABLE SINGLE UPS OUTPUT Enable single UPS output when the other parallel-
installed UPS is powered down.
View Alarms
NOTE: The UPS supports all active alarms. An alarm description is limited to one
line. If an alarm is resolved, the UPS automatically removes the alarm from the list.
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Example
FAULT (2/6)
Load short circuit
32 990-3619F-001
Configuration 10-40 kVA 380/400/415 V
Configuration
Default Settings
NOTE: The configuration procedures in this chapter describe how to change UPS
settings after initial start-up.
NOTE: Every new setting has to be confirmed by pressing the Enter key as
described in the procedures. If this step is omitted, the display will return to its
previous setting.
2. These settings require a restart. See Settings Requiring a Restart, page 38.
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10-40 kVA 380/400/415 V Configuration
General Information
NOTE: It is possible to change several settings under the SETTINGS menu
without having to escape and reenter the menu. Before you escape the SETTINGS
menu, the UPS will save all new settings by the prompt Done!.
NOTE: When your new settings have been confirmed by the prompt Done!, press
the ESC key until you return to the Default screen.
- 2
4. Press the Enter key to confirm the new display contrast value. After three
seconds the UPS confirms the new setting by the prompt Done!.
5. Press the ESC key until you return to the Default screen.
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Configuration 10-40 kVA 380/400/415 V
2. Go to SETTINGS > DATE FORMAT by using the navigation keys and press the
Enter key.
3. Select between values YYYY/MM/DD, DD/MM/YYYY, or MM/DD/YYYY.
4. Press the Enter key to confirm the new date format. After three seconds the
UPS confirms the new setting by the prompt Done!.
5. Press the ESC key until you return to the Default screen.
2010-01-01
00:00:00
4. Use the navigation keys to select a value of the active digit and press the Enter
key.
5. Use the navigation keys to select a value of the next active digit followed and
press the Enter key and repeat this procedure until a value of the last digit has
been chosen.
2010-01-01
00:00:00
6. Press the Enter key to confirm the last value. After three seconds the UPS
confirms the new setting by the prompt Done!.
7. Press the ESC key until you return to the Default screen.
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10-40 kVA 380/400/415 V Configuration
4. Press the Enter key to confirm the new display language. After three seconds
the UPS confirms the new setting by the prompt Done!.
5. Press the ESC key until you return to the Default screen.
000
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Configuration 10-40 kVA 380/400/415 V
4. The second digit is now active. Use the navigation keys to select the second
digit from 0 to 4 and press the Enter key.
000
5. The third digit is now active. Use the navigation keys to select the third digit
from 0 to 4 and press the Enter key to confirm the password.
000
6. When the password has been set, the prompt Done! is displayed for three
seconds before the new password is displayed. Press the ESC key to return to
the previous menu at any time.
1. When the first digit is active, use the navigation keys to select the first digit from
0 to 4 and press the Enter key.
2. The second digit is now active. Use the navigation keys to select the second
digit from 0 to 4 and press the Enter key.
3. The third digit is now active. Use the navigation keys to select the third digit
from 0 to 4 and press the Enter key to confirm the password.
NOTE: If the password is correct, you are allowed to continue your desired
procedure. If the password is incorrect, the prompt Wrong password! is
displayed for three seconds before the display returns to the previous menu
and then you can try again.
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10-40 kVA 380/400/415 V Configuration
will appear on both UPS units, and the inverters of both UPS units cannot be
started.
General Information
NOTICE
• Only trained personnel following the required training course may undertake
modifications to UPS system parameters.
• All Personalization settings described below require a UPS restart and must
not be performed if the UPS is up running and supports the load. Before
starting the personalization sequence, the output breaker (QOP) must
therefore be turned to the OFF (opened) position.
• After the personalization sequence, the UPS will automatically turn into
normal operation (after DC bus charging) if “UPS Automatic start” has been
enabled under SETTINGS >PERSONALIZATION. Otherwise, see the
manual procedure under Turn into Normal Operation from Static Bypass
Operation, page 15.
Failure to follow these instructions can result in equipment damage.
38 990-3619F-001
Configuration 10-40 kVA 380/400/415 V
NOTE: You must have your password ready as you will be asked to enter it during
the below procedures. If you are in doubt about how to enter or change your
password, see Entering the Password, page 37 and Setting the Password, page
36.
NOTE: When a setting value has been selected, the prompt Selected! will be
displayed for three seconds where after the display will return to the option
selected. Press the ESC key to return to the item menu and press the navigation
keys to scroll to new setting items to make new settings.
NOTE: As mentioned above, it is possible to change several settings under the
PERSONALIZATION menu without having to leave and reenter the menu via the
ESC key. Before you go back to the PERSONALIZATION menu, the UPS will save
all new settings by the prompts:
• Save new settings? (press the Enter key to confirm or the ESC key to return to
the previous screen(s)).
• Saving settings......
• Setting success!
NOTE: If the Setting failed! prompt appears, wait three seconds before the
display returns to the PERSONALIZATION menu, and then try again.
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10-40 kVA 380/400/415 V Configuration
40 990-3619F-001
Maintenance 10-40 kVA 380/400/415 V
Maintenance
Parts Replacement
Determine if you need a Replacement Part
To determine if you need a replacement part, contact Schneider Electric and follow
the procedure below so that the representative can assist you promptly:
1. In the event of an alarm condition, scroll through the alarm lists, record the
information, and provide it to the representative.
2. Write down the serial number of the unit so that you will have it easily
accessible when you contact Schneider Electric.
3. If possible, call Schneider Electric from a telephone that is within reach of the
display so that you can gather and report additional information to the
representative.
4. Be prepared to provide a detailed description of the problem. A representative
will help you solve the problem over the telephone, if possible, or will assign a
return material authorization (RMA) number to you. If a module is returned to
Schneider Electric, this RMA number must be clearly printed on the outside of
the package.
5. If the unit is within the warranty period and has been started up by Schneider
Electric, repairs or replacements will be performed free of charge. If it is not
within the warranty period, there will be a charge.
6. If the unit is covered by a Schneider Electric service contract, have the contract
available to provide information to the representative.
AP9635CH
NOTE: Please refer to the replacement procedures in the manual shipped with the
card. Please also refer to the UPS installation manual on how to connect the
communication cables.
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10-40 kVA 380/400/415 V Maintenance
Dust Filter
NOTE: The UPS is equipped with a dust filter, which must be changed at intervals
depending on the dust level present.
NOTE: Do not reuse the filter by cleaning the dust filter.
Galaxy 300/300i dust filter for G3HTOPT005 Protects the UPS from dust
narrow cabinet (400 mm)
Galaxy 300/300i dust filter for G3HTOPT006 Protects the UPS from dust
wide cabinet (500 mm)
2. Press down on the top end of the sheet metal bar and push it to the right or left
to release it from the rectangle hole in the clip bracket. Then remove the bottom
end of the sheet metal bar by lifting it out of the rectangle hole.
42 990-3619F-001
Maintenance 10-40 kVA 380/400/415 V
3. Remove the two remaining metal sheet bars in the same way.
4. Release the old dust filter from the clip brackets and remove it from the door.
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10-40 kVA 380/400/415 V Maintenance
5. Insert the new dust filter into the rear of the door and fix it to the top and bottom
clips.
6. Reinstall one of the sheet metal bars to protect the filter by inserting the bottom
bent end of the bar into the corresponding rectangle hole in the bottom clip
brackets. Then insert the top bent end of the sheet metal bar into the top clip
bracket.
7. Reinstall the other two sheet metal bars (three in all) in the same way.
44 990-3619F-001
Maintenance 10-40 kVA 380/400/415 V
8. Reset the dust filter timer. See how in Status and Alarm Messages, page 46
and Setting the Dust Filter Level, page 38.
9. Dispose of the used dust filter correctly.
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10-40 kVA 380/400/415 V Troubleshooting
Troubleshooting
Status and Alarm Messages
This section lists status and alarm messages from the display and the LEDs. The
display messages are listed in alphabetical order, and a suggested corrective
action is listed with each display alarm message to help you troubleshoot
problems.
Buzzer
NOTE: The buzzer turns on as soon as an alarm condition is detected. It can be
turned off by pressing the ESC key from the Default screen. If a new alarm
condition is detected, the buzzer turns on again. The buzzer turns OFF
automatically when the last alarm has been cleared. The buzzer can be enabled or
disabled under the Settings menu. See Setting the Buzzer, page 36.
Alarm Pop–Ups
NOTE: An alarm automatically pops up on the display screen when an unexpected
event or alarm condition occurs, unless the screen displays:
• an alarm in the alarm list
• a prompt as part of a command, password or settings process
• a viewing or settings prompt under the Personalization menu
An alarm is also prohibited from popping up for 30 seconds after one of the four
navigation keys has been pressed in order to avoid disturbance when a menu is
being viewed.
NOTE:
The screen displays the alarm in the following format:
FAULT
Alarm description
Example
FAULT
Load short circuit
NOTE: The display screen will show one alarm at a time. When several alarms
occur at the same time, the latest alarm appears at the top of the list and can be
deleted by pressing the ESC. If all alarms are deleted, the display returns to the
screen displayed before the alarm(s) occurred. Deleted alarms can still be viewed.
See View Alarms, page 31.
46 990-3619F-001
Troubleshooting 10-40 kVA 380/400/415 V
Displayed Messages
990-3619F-001 47
10-40 kVA 380/400/415 V Troubleshooting
Byp/Inv sync fault The inverter cannot synchronize with the AC Check the AC bypass source. If the
bypass, and a break transfer will be AC bypass is normal and the alarm
performed still exists, Contact a Schneider
Electric-certified service partner.
Byp phase order fault The AC bypass phase order is wrong Check the AC bypass cable
connection to verify the phase
order.
Bypass SCR fault The bypass SCR or its driver is broken or Contact a Schneider Electric-
the bypass temperature is outside its certified service partner.
threshold
Byp volt out of tolerance The AC bypass voltage is out of tolerance Check the AC bypass voltage.
Call APC for startup The life cycle monitoring (LCM) module and Contact a Schneider Electric-
Dust Filter Management (DFM) are not certified service partner to perform
configured yet. the configuration.
Chg type setting conflict This message might appear for units with a Contact a Schneider Electric-
CLA installed and where the charger type certified service partner.
setting value is set to internal charger OR
for units with an internal charger installed
and where the charger type setting value is
set to CLA
Charger fault • The charger is outside the voltage range Check the battery breaker status or
• The charger is outside the current range contact a Schneider Electric-
certified service partner if the alarm
• The charger is outside the temperature is still present.
threshold
• A charger soft start alarm is present.
If an internal charger is installed and the
external battery breaker (QFB) is closed OR
if a CLA (long backup time charger) is
installed and the UPS battery breaker (QB)
is closed this alarm might appear. An
abnormal charger alarm has occurred (a
regulation or charger hardware alarm)
Communication fault A CAN or McBSP internal communication Contact a Schneider Electric-
alarm is present. certified service partner.
DC bus fault The DC bus is too high or the DC bus is too Contact a Schneider Electric-
low certified service partner.
Dust filter expiring soon Dust Filter will be expired in 5 days Replace the dust filter and launch
RESET DUST FILTER TIMER
command via the display under
CONTROLS > RESET DUST
FILTER TIMER.
Dust filter expired Dust Filter has already been expired Replace the dust filter and launch
ACKNOWLEDGE DUST FILTER
ALARM command via the display
under CONTROLS >
ACKNOWLEDGE DUST FILTER
ALARM.
End of backup time The battery backup time has run out Reestablish the AC normal source
and start the UPS again.
End of battery life The battery has reached the end of its life Contact a Schneider Electric-
time which is checked by a battery meter certified service partner to replace
the battery.
Entry service test mode The entering of the service test mode
(designed for the certified service partner)
has been completed successfully
EPO active The EPO button is pressed down Check the status of the EPO
button.
48 990-3619F-001
Troubleshooting 10-40 kVA 380/400/415 V
Fan fault A PFC fan or an inverter fan is inoperable Contact a Schneider Electric-
certified service partner.
Inverter SCR fault The inverter SCR or its driver is broken Contact a Schneider Electric-
certified service partner.
Inv thermal overload The inverter overload threshold has been Remove part of the load and launch
exceeded the RESET ALARM command
under CONTROLS > RESET
ALARM.
Inv current limitation The UPS transfers between the inverter and Check the load status and launch
the bypass four times due to a momentary the RESET ALARM command via
current limitation the display under CONTROLS >
RESET ALARM.
Inverter fault • The inverter fuse is blown Contact a Schneider Electric-
certified service partner.
• The inverter SCR is defect
• The inverter voltage is out of tolerance
• The inverter IGBT (insulated gate bipolar
transistor) is outside the temperature
threshold
• The inverter choke is outside the
temperature threshold
• A short circuit in the inverter capacitor
has occurred
• The inverter output voltage wave is not
sinusoidal or the voltage value is out of
tolerance
Inverter overload The inverter is overloaded according to the Remove part of the load.
overload curve
Load short circuit The output has short-circuited Check the output and load
connection, then launch the
RESET ALARM command via the
display under CONTROLS >
RESET ALARM.
Neutral loss fault The AC normal neutral cable is lost Power OFF the system and check
the cable connection.
Nor freq out of tolerance The AC normal frequency is out of tolerance Check the AC normal frequency.
Nor phase order fault The AC normal phase order is wrong Check the AC normal cable
connection to verify the phase
order.
Nor volt out of tolerance The AC normal voltage is out of tolerance Check the AC normal voltage.
Overload in batt mode The UPS is overloaded in a state where the Remove part of the load and
batteries supply the load and the UPS will reestablish the AC normal source.
transfer to bypass operation mode
Parallel init error Equipment number, firmware revision, or Contact a Schneider Electric-
core settings conflict between two parallel certified service partner.
UPSs
Parallel system fault The other UPS is inoperable Contact a Schneider Electric-
certified service partner.
Parallel UPS detected Parallel UPS has been detected in a single Unplug parallel cable if a single
system system is desired, otherwise
contact a Schneider Electric-
certified service partner to install a
parallel system.
Parallel UPS lost Parallel cable is disconnected, or 1: Reconnect parallel cable.
communication between two UPSs failed
2: Contact a Schneider Electric-
certified service partner if the alarm
still exists.
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10-40 kVA 380/400/415 V Troubleshooting
50 990-3619F-001
Troubleshooting 10-40 kVA 380/400/415 V
Transformer temp high Transformer temperature is too high and Contact a Schneider Electric-
exceeds the limitation. certified service partner.
UPS not calibrated Some UPS acquisition channels are not Contact a Schneider Electric-
calibrated certified service partner.
Volt detected on bypass Voltage is detected on AC bypass (maybe 1: Turn QM2 or Q3BP into open
due to turning QM2 or Q3BP into closed position if they have been turned
position) in frequency converter mode into closed position before.
2: Contact a Schneider Electric-
certified service partner if the alarm
is still present.
Warranty expiring soon Legal warranty will expire soon Contact a Schneider Electric-
certified service partner.
Wrong batt +/- connect The battery connection is inversed Check the battery cable
connection.
990-3619F-001 51
Schneider Electric
35 rue Joseph Monier
92500 Rueil Malmason
France
+ 33 (0) 1 41 29 70 00
www.schneider-electric.com