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4 Ps

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Marketing Management

Marketing Process
Marketing Process & Variables
that make up the Marketing mix
Marketing Management

4 Ps
Marketing Management

How a customer sees “ 4 - Ps”

Price Cost

Promotion Communication

Place Convenience

Product
Solution
Marketing Management

Product Strategies
• The starting point of the “4
Ps”

• Core benefit,
Product
Basic product, Augmented
product

• For the customer this


represents the ‘Benefit’ or
‘solution’
Marketing Management

Components of Product

Product variety

Quality

Design & Features


Product
Brand name

Sizes & Packaging

Services & Warranties


Marketing Management

Distribution (Place) Strategies

• Product availability where


and when customers want
them.
Place
• Involves all activities from
raw materials to finished
products
Marketing Management

Components of Place

Channels

Coverage

Assortments
Place
Locations

Inventory

Transport
Marketing Management

Promotion Strategies

• Role is to bring about


exchanges with target
markets
Promotion
• A - Attention
I - Interest
D - Desire
A - Action
Marketing Management

Components of Promotion

Personal selling

Advertising

Public Relations
Promotion
Direct marketing

Sales promotion

Branding
Marketing Management

Pricing Strategies

• New product pricing


Mkt skimming, Mkt
Price penetration

• Product Mix pricing


Product-line, Optional
features, Captive product,
By product, Product
bundling, Geographical
pricing
Marketing Management

Components of Price
List price

Price validity

Payment Terms
Price
Credit periods

Discount structure

Incentive schemes
Marketing Management

Moving to 7 Ps
Marketing Management

Components of People

Employees

Founders and
management

Culture
People
Training

Customer Service
Marketing Management

Components of Process

Ordering

Delivery

Production
Process
Response Time

Standarisation

Others
Marketing Management

Components of Physical Evidence

Office/ Store

Appearance

Ambience
Physical
Evidence
Recommendations

Touchpoints

Others
Marketing Management

Brands and the groups launching it

1. Speedo Cosmetics

2. Skechers Apparels

3. Adidas Health Supplement

4. Fitbit Outdoor events

Some existing brands are planning to launch new offerings.

Your group assignment is to plan a marketing oriented strategy for these


new brands making effective use of marketing communications.
Marketing Management

Some existing brands are planning to


launch new offerings.

Your assignment is to plan a marketing


oriented strategy for these new brands
making effective use of marketing
communications.
Marketing Management

Marketing Process & Activities

Understand the organization’s mission


Set marketing objectives
Gather, analyze, interpret information
Develop a marketing strategy
Implement the marketing strategy
Design performance measures
Evaluate marketing efforts--change if needed

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