Republic of the Philippines

Department of Education
Region I
SCHOOLS DIVISION OF VIGAN CITY
ILOCOS SUR NATIONAL HIGH SCHOOL
Vigan City, Ilocos Sur

DIAGNOSTIC TEST
COMPUTER SYSTEMS SERVICING NC II
GRADE 11

NAME: _____________________________ YR/SEC: _________ DATE: _______ SCORE: __________

I. MULTIPLE CHOICE: Read the test item carefully and write the letter of the correct answer on the space provided.
____1. It is defined as the physical, touchable, electronic and mechanical parts of a computer system.
A. People ware
B. Computer
C. Hardware
D. Software
____2. Refers to the set of instructions (also called a program) that guides the hardware to operate effectively.
A. Guidelines
B. Procedure
C. Hardware
D. Software
____3. What do you call the external connecting sockets on the outside of the computer? This is a pathway into and out of
the computer.
A. Switch
B. Port
C. Jack
D. Cable
____4. Which of the following components is an example of input devices?
A. Microphone
B. Speaker
C. Printer
D. Monitor
____5. Which of the devices below is associated with printer?
A. Digitizer table
B. Light pen
C. Ink-Jet
D. Smart board
____6. Which of the following devices is NOT a type of storage device?
A. Hard disk drive
B. Flash drive
C. Speaker
D. RAM
____7. Which of the devices below is found inside the system unit?
A. Image Scanner
B. Optical drive
C. Monitor
D. Printer
____8. Isaac wants to improve the visual of his Personal Computer. As an ICT student and have the knowledge of major
hardware components of a PC how can you help Isaac with his concern?
A. I’ll tell him to search from the internet what is the best video card in the market today that offers HD visual and help
him install in his PC.
B. I will tell him to be contended and be thankful that he has a PC and others don’t have.
C. I’ll bring him to the computer store and ask the staff to help Isaac from his concern.
D. I’ll tell him that I can’t help with his problem.
____9. Your teacher ask you and your classmate to bring the basic set of hardware found in most PCs in the classroom.
Which set of hardware are you and your classmate will bring in the classroom?
A. System unit, Printer, Keyboard, Monitor
B. System unit, keyboard, mouse, Monitor
C. Keyboard, Mouse, Monitor, Speaker
D. Printer, Mouse, Keyboard, Monitor
____10. In a situation after finishing a document or a file you created, the computer prompts you to save your file, asking
the destination of your file to be kept. What devices are responsible for keeping files?
A. Scanning devices
B. Storage devices
C. Input devices
D. Output devices
____11. There are many instances that the computer is liken to human because it can perform many of human
capabilities. Like human, the computer also has a brain responsible for performing arithmetic and logical operation
that manages flow of information. What do you call the brain of computer system?
A. Power Supply
B. Mother board
C. Hard drive
D. CPU
____12. What do you call to the main brain or heart of the computer system?
 A.CPU
B. Mother Board
C. RAM
D. Video Card
____13. . In order to play or hear sound on a computer, one needs it.
A. Memory
B. Processor
C. Sound Card/Speaker
D. Video Card
____14. Which among to the following a magnetic storage device which use to store permanent data in the computer
system?
A.Floppy Disk Drive
B. Hard Drive
C. Mechanical Drive
D. Optical Drive
____15. Which of the following is the latest technology of computer display monitors?
A.CRT
B. FDD
C. LCD
D. LED
____16. If you are going to perform Computer dis-assembly, what step will you do first?
A. Ground yourself
B. Remove the RAM
C. Turn of the Computer
D. Unplug the Power Cord
____17. The device we used to input or encode characters into the computer to process is
A.Keyboard
B. Keypad
C. Mouse
D. Trackball
____18. What device are you going to use in producing hard copies of your document processed
A. Ink
B. LCD Projector
C. Monitor
D. Printer
____19. Which of the following devices have limitation that we can only store information to it but cannot erase of modify it?
A. CDROM
B. Flashdrive/Floppy Drive
C. Hard Disk
D. Solid State Drive
____20. The following are the characteristics of a hardware EXCEPT.
A. Touchable
B. Mechanical
C. Electronic
D. Editable
____21. Why is it important to know the different components of a computer system?
A. Because each component plays an important role, without each other computer systems will not work properly.
B. Because you will not be embarrassed in case you were ask about it and not knowing the answer.
C. Because it is always good to know something new.
D. Because it is an advantage.
____22. Your younger brother notice the color blue female port of your PC’s system unit and ask you what is it? How will
you answer him?
A. I will answer him that the blue port is the VGA port, or the port intended for monitor where we connect the monitor
from the system unit.
B. I will answer him, soon he will know it once he reach high school.
C. I will answer him that the blue port is for LAN connection.
D.I will answer him to not touch the port for his safety.
____23. If you have a new set of PC, where is the best
location to place it according to the floor plan
given AT THE RIGHT?
____24. What do you call a device for performing work A
C
on a material or a physical system using only hands?
It can be used manually or electrically powered,
using electrical current.
A. Electro-static discharge Tools
B. Diagnostic Tools
C. Cleaning Tools
D. Hand Tools B D
____25. This tool is used to clean different computer components
without scratching or leaving debris.
A. Compressed air
B. Lint-free cloth
C. Cable tie
D. Brush

____26. Which tool are you going to use when you loosen or tighten cross-head screws?
 A. Philips head Screw driver
B. Flathead Screw driver
C. Torx Screwdriver
D. Hex driver
____27. Which tool below is an example of diagnostic tool?
A. Anti-static wrist strap
B. Anti-static mat
C. Multimeter
D. Adapter
____28. Organize the steps in proper used of Anti-static wrist strap.
I. Attach the wire on the same side of the equipment as the arm wearing the antistatic wrist strap to keep the
wire out of the way while you are working.
II. The connection will keep your body at the same voltage (potential) as the computer.
III. Connect the cable to the metal chassis of the computer.
IV. Wrap the strap around your wrist.
A. I, II, III, IV
B. II, III, IV, I
C. III, IV, II, I
D. IV, III, II, I
____29. Static electricity is easily generated by friction on carpets, tile flooring, clothing, hair, fabric, and etc. This is fast,
silent and dangerous to your computer components. What tools are you going to use to prevent its build-up?
A. Electro-static discharge Tools
B. Diagnostic Tools
C. Cleaning Tools
D. Hand Tools
____30. Why pencils should not be used inside the computer?
A. Because the pencil lead can act as a conductor and may damage the computer components.
B. Because the pencil lead is just an additional debris inside the computer when broken.
C. Because pencils are intended for writing not for computer used
D. Because pencil mark is hard to see.
____31. What action are you going to do if you found your tools mixed with other type of tools?
A. Classify the tools from each other to make it organize and label it.
B. I’ll post on the wall telling to keep the area clean before leaving.
C. I’ll always monitor the area to keep it organize.
D. Lock the working area.
____32. What do you call a situation in the workplace that has the potential to harm the health and safety of people or to
damage plant and equipment?
A. Terrorism
B. Hazard
C. Danger
D. Risk
____33. A planned system of working to prevent illness and injury where you work by recognizing and identifying hazards
and risks.
A. OSH
B. OHS
C. DOH
D. DOF
____34. Which of the following is an example of Physical Hazard?
A. Hot components, or sharp edges of computer devices
B. Slippery computer laboratory floor
C. Laser printer toner
D.Open CRT monitor
____35. Which of the safety guidelines to follow given DO NOT belong to the group?
A. Protect the environment from contamination
B. Protect equipment from damage
C. Protect business from theft
D.Protect people from injury
____36. What will you do if you have a situation in your workplace about hazards you can't fix yourself, especially if the hazard
could cause serious harm to anyone?
A. I Always tell someone (my employer, my supervisor or my health and safety representative) about the situation I
can’t fix myself.
B. I will wait for someone to see the situation because I don’t want to get blame of the situation.
C. I will call immediately to fire station.
D. I will call immediately to the police.
____37. Which of the following steps DO NOT belong to manage health and safety at work:
A. Make the Changes
B. Spot the Hazard
C. Assess the Risk
D. Call for Help
____ 38. Type of hazards like compunds, powders, and vapors.
A. Chemical
B. Physical
C. Psychological
D. Mechanical
____39. Which of the components inside the system unit is having heat sink and fan on top to make sure it is properly
ventilated?
A. Optical Drive
B. Motherboard
C. RAM
D. CPU
____40. Which of components inside the system unit has the most number of wires/cables on?
A. Power Supply Unit
B. Motherboard
C. Hard disk
D. RAM
____41. As an inspiring computer technician, you are aware of the danger of ESD towards computer components. What is
the best way to prevent the build-up of static electricity to protect your computer components?
A. I will ground myself every five minutes, by touching grounded (Sink faucet / pipe, wire coming from the ground
part of a wall outlet)
B. I will disassemble in an air-conditioned room because the static electricity is slow in build-up in cool places.
C. I will call a friend who is best in disassembling.
D. I will use ESD tools.

____ 42. What component is shown in the figure AT THE RIGHT?

A. Printed Circuit Board
B. Sound Card
C. RAM
D. CPU
____ 43. Which component belongs the color coded wire shown AT THE RIGHT?
A. Power Supply unit
B. Optical Drive
C. Mother board
D. RAM
_____44. These are machines that perform tasks or calculations according to set of instructions or programs
A. Printers B. Calculators C. Motors D. Computers
_____45. An interconnection or network that link computers around the world
A. WAN B. Internet
B. LAN D. MAN