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PDF 20230120 232632 0000
PDF 20230120 232632 0000
ALLBA
5. Analysis .................................. 46
5.1. Gap Analysis .................................. 46
5.2. Promotional Analysis .................................. 50
5.3. SWOT Analysis .................................. 61
5.4. Segmentation Analysis .................................. 66
5.6. Distribution Mix Analysis .................................. 70
6. About The Brand .................................. 75
6.1. Brand Vision .................................. 75
6.2. Brand Essence .................................. 76
6.3. Brand Behavior .................................. 77
6.4. Brand Expression .................................. 79
6.5. Brand Promise .................................. 79
6.6. Brand Communication .................................. 80
7.3.1. Campaign Communication .................................. 81
Message and Creative Treatment
Biblography .................................. 92
03
Declare that my project with title “Final Exam” is my original project and never
been used for any other purpose or belong to others. If in the future my project
proven to be not original, I am willing to accept the consequences and give
permission to ESMOD Jakarta to cancel my score.
Source: .com
05
Everyday bra designs are becoming more relaxed in terms of structure and nipple
covering due to no-bra trends, casual attire during the epidemic, and body
acceptance. It uses lightweight or detachable cushioning along with double-
layered textiles for support, designed tension, high-apex cutting, and reinforced
seams (Lynch, 2022).
The Bodysuit
Bodysuits are gaining popularity. It varies from leotard styles for athletic layering
to cutouts for a bold fashion statement. Brands from Dora Larsen, SKIMS to Alix
NYC are catering to consumer demands by providing stylish bodysuits with
integrated bras and natural fabrics (Lynch, 2022).
08
The Bodysuit
Source: WGSN.com
Protect & Connect" is the extension of our A/W 23/24 predicted trend "Care
Culture". Consumers are prioritizing experiences that are nourishing and
supporting rather than extractive and draining. "Protect & Connect" honors the
elements that unite and sustain us, including the people, locations, traditions,
cultures, and communities.
Functionally speaking, this trend focuses on goods that enhance our sense of
security and well-being. Think of portable, packable designs that offer
preparedness and safety in an unpredictable world, whether for travel, nomadic
lifestyles, or changing weather. It might take the shape of restorative and
therapeutic designs that harness the power of color, light, and emotion. Protect &
Connect is distinguished by its simple yet emotional designs on an aesthetic level.
Both extraneous embellishments and cold simplicity are inappropriate here.
Instead, this trend is a fusion between soft, natural materials, soothing textures,
and warm, sun-tinged colors with clean designs (Lynch, 2022).
10
Inclusive Support
Emotional Minimalism
Lightweight, cozy, simple, and modular items that are gently textured, can wrap
and layer with garments in off-duty dancer-inspired ways, and create a laid-back
atmosphere to promote themes of #HealthAndWellness within adaptable. For
materials, create lingerie accents using a combination of discarded synthetic and
natural yarns. Layers can be embellished with details using satin ties and bralettes
(Lynch, 2022).
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Emotional Minimalism
Source: WGSN.com
Inclusive Support
Source: WGSN.com
12
Digital Nutrition
WGSN's forecast has the same core as AeBeZe's Digital Nutrition, both
promoting wellness. The concept of Digital Wellness is to give additional support
and dose of comfort everyone needs by delevoping digital tools such as alternative
therapies, curated experiences, and catalytic content. Its goal is to assist everyone
in addressing the various emotional difficulties brought on by daily living by using
wholesome content.
The main theme of Digital Nutrition align with ALLBA's value to help
consumers personally by providing their needs through function, material choice,
and sizing. ALLBA's products are made to cater, to make consumers feel good, to
give assurance and comfort in their own bodies.
Digital Nutrition
Image source: aebeze.com
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15
Department Store
Department stores are retail establishment that sells a wide variety of goods. Every
department store has an underwear section. In Indonesia, department stores start
from an affordable price range to a more luxurious one. From Matahari to Sogo,
Metro, Central, and Galleries Lafayette. Both local and international lingerie
brands are available there. However, most department stores are currently
declining in sales.
16
Galeries Lafayette
Source: plajer-franz.de
17
Website
E-Commerce
In 2020, Indonesia had one of the highest rates of e-commerce adoption globally.
Up to 90% of the nation's internet users between the ages of 16 and 64 have made
online purchases. Indonesia's e-commerce sector had a gross market value (GMV)
of over USD 30 billion in 2020 and is anticipated to grow to USD 83 billion in
2025. Based on the data e-commerce is promiment in Indonesia. Electronic
payments, free shipping, discounts, and cashback are provided to entice customers
to shop online. Tokopedia and Shopee are leading Indonesian e-commerce with a
collective of 300 million user activity each month.
18
Nipplets Shopee
Source: shopee.co.id
19
200
150
100
50
0
2017 2018 2019 2020 2021 2022 2023 2024
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2.3. COMMUNICATION TREND
Omni-channel Presence
It is important to have both online and offline presence. While online scope is
huge, it is important to make impression in real life too. Especially after the
pandemic where people crave direct interaction.
The average woman in Indonesia is 1.66 m tall and weights 61.4 kg. Not very
skinny. Consumers are tired of one body type as the benchmark for lingerie. The
people want to see people that look like them in campaigns, actually wearing the
products - so they don't have to wonder "Will it look good on me?"
Sense of community
Brands build their own clique of audience by engaging social media posts
containing information and trivia. As a result of communication within
community customers will feel like they are a part of something bigger by wearing
the items.
Cross-industry collaboration
Other than social media content within internal brand, another way to cultivate
the community is to do a cross-industry collaboration with the same value.
Nipplets Instagram
Source: instagram.com
22
HMNS x Nipplets
Source: shopee.co.id
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24
3. MACRO RESEARCH
Political Factors
Government interference
Tax
Taxes must be paid by all micro, small, and medium-sized businesses (MSME),
including owners of online stores. If the gross income does not exceed IDR 4.8
billion in a calendar year, MSMEs are subject to taxes at a rate of 0.5 percent of
gross income, whether they sell their products online or in physical storefronts
(Nugroho, 2019).
25
Economic Factors
Indonesia has emerged as one of the major exporters of cotton textiles and apparel
since the early 1980s (Eng, 2016). Instead of using cotton that was cultivated
locally, the textile industry expanded by processing imported yarn and raw cotton.
Indonesia’s cotton consumption is forecast to increase to 2.5 million bales in
2021/22, up approximately 2 percent from 2.45 million bales in 2020/21. The
demand for cotton will outstrip supply in 2021 despite a projected 5% rise in
production, which would drive up prices (USDA, 2022).
Burden of inflation
Social Factors
Growing population
Improved lifestyle
Consumer attitudes will alter as expectations rise with more opulent housing, cars,
and lifestyle options.
Feminism in Indonesia
Waste crisis
The lingerie industry uses many types of textiles and materials that might require
limited resources. In challenging times, supply may not meet the demands and
needs.
Sustainability awareness
Technological Factors
Product innovation
During and after the pandemic, customers start to seek for more comfort. This
correlates with the lessen of interest in push-up bras. New products innovation
such as invisible bra straps are in.
30
Antimicrobial textiles can kill as well as stop the growth of germs. The application
of several synthetic and natural chemicals are used to create antimicrobial fabrics.
Antibacterial, antifungal, and antiviral textiles are innovations in antimicrobial
textiles. Different approaches and techniques determines whether a textile
possesses antimicrobial capabilities against bacterial, fungal, and viral diseases.
This technological advancement is used to make women's panties for hygiene
improvement (Rehan G, Saurav S, Rakesh K.S., 2022).
Today, brands are expected to give a pleasant mobile customer experience. Wacoal
launched mybraFit, an app that uses artificial intelligence to determine users' bra
sizes and make product recommendations. The software asks users to capture a
hands-free body image and respond to four questions on the shape of their
physique and breasts. They then get an email with their bra size information and
suggestions for Wacoal items from a selection of more than 60 bra styles. These
recommendations are easily selectable and shoppable for customers (Lee, 2021)
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Legal Factor
Sense of trust
Consumers does not like to switch in between lingerie brands because lingerie is
intimate. Once they are satisfied with the lingerie of one brand, they are most
likely to repurchase there.
Privacy
Indonesia is a religious country with strong own social norms and values. In
Indonesia, anything in connection to sex is viewed as taboo. Indonesian customers
often demand a privacy packaging option where it won't be obvious that the
product is lingerie.
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35
4.2. KEY PLAYERS
Victoria's Secret
VS is an American business of lingerie, apparel, and cosmetics founded in 1977 by
Roy Raymond. Later in 1982, it was sold to Leslie Wexner. The brand is
renowned for its branding strategies. These begin with a well-known catalog and
continue with an annual fashion show featuring supermodels known as Angels.
However, the company, which is the largest lingerie brand worldwide, has
struggled since 2016 as a result of changing consumer preferences and persistent
controversy over corporate leadership's business practices (The New York Times,
n.d.)
Target Market
Women, 17-22 years old
Product
Bras, panties, lingerie, sleepwear,
swimwear, sportswear, loungewear,
beauty, accessories, bags
Distribution
Retail store, official website, personal
salesperson
Promotion
Mall window display, annual events,
bundles
Victoria's Secret Campaign
Source: victoriassecret.com
36
La Senza
La Senza Corporation is a Canadian clothing company that offers intimate clothes
and lingerie for women. La Senza was founded in Canada by Laurence Lewin and
Irving Teitelbaum in 1990. Today, Regent is the owner of the La Senza brand.
Regent runs and owns La Senza stores in Canada and the United States and
employs a franchise model for the operation of stores outside of these two
countries (Shaw, 2013). La Senza sells products with lacy sensual designs with
deep, rich colors.
La Senza Campaign
Source: lasenza.com
Target Market
Women, 30-35 years old
Product
Bras, panties, lingerie, sleepwear,
loungewear, activewear, shapewear
Distribution
Retail store, official website, private
salesperson
Promotion
Mall window display, discounts,
membership "Club La Senza", events,
collaboration with other brands
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Oysho
Oysho is a Spanish apparel brand that specializes in women's undergarments and
home wear. The company's current headquarters are in Tordera, a city in
Catalonia. Since its founding in 2001, Oysho has expanded to become a
multinational company with a presence in 44 nations including Indonesia and
more than 600 stores globally. The firm, which specialized in lingerie, sleepwear,
loungewear, and footwear, brought in 229 million euros (about $252 million) in
the first quarter of 2016 (Press, 2016). Oysho's products are minimalist and clean.
Oysho Campaign
Source: oysho.com
Target Market
Women, 24-29 years old
Product
Lingerie, sportswear, weekend apparel,
beachwear, sock, footwear, accessories
Distribution
Retail store, official website
Promotion
Mall window display, social media,
TikTok influencers
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Wacoal
Wacoal is a Japanese lingerie and women's underwear manufacturer, founded in
1949 by Koichi Tsukamoto. Wacoal made its mark by launching a bra in 1999
known as the Awareness Bra, which featured a pink band on each band to remind
women to be aware of their breast health (Wacoal, n.d.). Even though there is not
much social media hype for Wacoal, it is stable and available in many department
stores all over Indonesia.
Wacoal Campaign
Source: wacoal.co.id
Target Market
Women from all ages due to affordable
pricing
Product
Bras, panties, sleepwear, casual wear
Distribution
Department store, official website, e-
commerce
Promotion
Campaigns, discount, official Instagram
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Prestige Price
Simple Flashy
Affordable
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Raquel Lingerie
Raquel Lingerie is an Indonesian brand that offers elegant, high-quality, and
reasonably priced intimate apparel throughout the country. Raquel Lingerie's
aesthetic is classic yet timeless.
Raquel Lingerie
Source: raquellingerie.com
Target Market
Women, 22-27 years old
Product
Bras, panties, lingerie, loungewear,
activewear, accessories
Distribution
E-commerce, department store, official
website, WhatsApp salesperson
Promotion
Official Instagram
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SARE/ Studio
SARE/studio was founded in 2015 by Cempaka Asriani and Putri Andam Dewi.
Its products range from comfortable essentials to pajamas; they are manufactured
simply but attractively (SARE/ studio, n.d.). SARE/ studio claims to be the first
organic women's underwear in Indonesia. Their underwear highlights are anti-
bacterial, gentle on the skin, and with a cool feel.
Target Market
Men and women, 27-32 years old
Product
Bras, panties, pajamas
Distribution
E-commerce, official website, WhatsApp
salesperson
Promotion
Official Instagram and TikTok,
endorsing social media influencers, news
outlet
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Nipplets
Nipplets is one of the most popular Indonesian lingerie brands. It caters to young
adults through e-commerce (mostly Shopee.) Nipplets' designs are more forward
and sexually liberated in comparison to other Indonesian lingerie brands. The
brand stands for body positivity with the hashtags #RPRB Real People Real Body
and #HBHB Honest Body Honest Beauty. However, most Nipplets products are
imported from China so it raises a concern regarding sustainability.
Nipplets Campaign
Source: instagram.com
Target Market
Women, 21-26 years old
Product
Bras, panties, bodysuit, lingerie, bra tape,
gloves and accessories
Distribution
E-commerce, WhatsApp salesperson
Promotion
Official Instagram, endorsing social
media influencers
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Pluffy's Choice
Pluffy's Choice is an Indonesian local brand based in Jakarta. Pluffy's Choice is
known for their strapless bra, angel bra, bra tape, and other functional
undergarments in basic design. Pluffy's Choice is affordable with undergarment
price starting as low as Rp. 45,000.
Pluffy's Choice
Source: instagram.com
Target Market
Women, 21-26 years old
Product
Bras, panties, bodysuit, undergarment
accessories, clothing
Distribution
E-commerce, WhatsApp salesperson
Promotion
Social media, endorsing influencers
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Prestige Price
Simple Flashy
Affordable
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46
5.1. GAP ANALYSIS
Competitive Matrix A
The choices of competitors in this matrix are based on the price range of more
than Rp. 500,000 in average. Raquel is an Indonesian local brand and La Senza is
one of the international lingerie key players in Indonesia.
Function Design Production Material Brand Image
Romantic
For various Produced
and
ALLBA
clothing
hyper-
ethically in Hypoallergenic Sensual
cutouts Indonesia
feminine
International
Intimate wear Sexy Cotton Flashy
Brand
47
Competitive Matrix B
The choices of competitors in this matrix are based on product type. These two
local brands cater products with a similar function as ALLBA's but in a different
aesthetic and price range.
Brand
Function Design Production Material
Image
Romantic
Produced
For various and
ethically in Hypoallergenic Sensual
ALLBA clothing cutouts hyper-
Indonesia
feminine
Basic with
For various Inclusive
limited Imported Nylon
clothing cutouts feminism
colors
Basic with
For various Affordable
limited Imported Undisclosed
clothing cutouts basics
colors
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Competitive Review
The competitors in competitive matrix A are lingerie brands in Indonesia within
the bridge price range. Both Raquel Lingerie and La Senza’s products are intimate
wear. Their product design can be similar, but La Senza’s brand image is flashier.
The competitors in competitive matrix B are local Indonesian brand that sells
similar products. Nipplets and Pluffy’s Choice both import their product. They
cater accessories such as nipple patches and body tapes but with basic designs and
very limited colors. Their material quality and production ethics are undisclosed.
Nipplets has a very loud and successful social media presence by campaigning for
modern feminism while Pluffly’s choice is known for affordable basics.
Competitive Gap
ALLBA finds the gap by catering to Nipplets and Pluffy’s Choice functional
needs in the bridge segmentation with the standard of Raquel Lingerie and La
Senza’s design. ALLBA’s brand image is to serve sensuality through an elevated
vision.
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50
Mobile Application
According to previous interviews, one of the biggest issue for online lingerie
shoppers is wrong sizing. Some are hesitant to try at all due to unclear size guides
and not knowing wether if it's the right choice for their body type. MyBraFit is an
AI-powered app that measures an accurate bra size in minutes and provides a
customized selection of bras that are suitable for the user's requirements (Lee,
2021).
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IMyBraFit App
Source: www.engadget.com
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Social Media
The brand will be active on social media and utilize Instagram ads. Even though
there is a possibility Facebook ads might be cheaper, Instagram ads can target
specific genders, age ranges, locations, interests, and behaviors. This is a factor to
consider that benefits ALLBA's intention to reach a niche target market. In the
hype of video-content, ALLBA is also actively posting Instagram reel and TikTok.
Rp. 3,100 - Rp. 31,000 Rp. 105,000
Rp. 14,650 Rp. 188,000
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Manufacturer
The brand will manufacture from local independent craftsmanship with fair pay
and ethical labor hours and working environment. For comfort guarantee to the
customers, all seamstresses working on the brand's products are women.
Salesperson
The brand's offline salesperson will be wearing a white dress that needs the
function of our products. Low back, sweetheart neckline silhouette.
They will tie their hair with a red ribbon, to match the packaging.
ALLBA's packaging is white box tied with a ribbon on top. The boxes are 100%
recyclable with the following ecological qualities: compostable where at least 90%
of the box breaks down in 6 weeks without any dangerous compounds left in the
soil and reusable (E.F.G, 2022). Inside the boxes, ALLBA put the products in a
satin pouch because oftentimes it is hard to keep a pair of bra and panties
together, the pouch is to help the customers store their ALLBA products by set.
The overall packaging does not contain any plastic.
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Look Book
A compilation of the brand's latest campaign for those who prefer a physical copy.
Material Samples
According to Google Forms survey in primary research, 64 respondents market
lingerie comfort as "very important" and continued in interviews, most of the
respondents made it clear that quality is the priority for lingerie. The look book
contains material samples with detailed explanation for those with sensitive skin.
Very Important
8%
Important
28%
Not important
64%
Complementary Gift
ALLBA is an experience through sensory visuals (sight), material (touch), and
smell (scent). When customers receive their orders of a certain amount , they will
get a complementary gift. The “free item” or “gift” adds value to the focal item.
This candle can be used to bring up the mood or temperature play.
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Textile Sample
Source: www.pinterest.com
24 Hours With...
This is a soft advertising series where the concept is a day in the life. Each episode
would showcase how our products are used in daily activities, night events, and
many more according to each personality.
Launch fall/winter
collection campaign
Customer's fall/winter Christmas Edit
Influencer marketing
collection feedback End of Year Sale
Fall/winter collection
delivery
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Weakness
Material outsourcing
Since ALLBA's products are made from a really selected material choices it might
be hard to find each material's suppliers.
Opportunity
Hookup culture
With globalization, more and more Indonesians are starting to practice free sex.
Hookup culture is a social revolution that creates more tolerant views of sex. It
increases the demand for sexy undergarments overall.
Threat
Sexual liberation
As more and more women are becoming conscious and aware of sexual liberation,
it becomes and opportunity for ALLBA to resonate with more people.
Fetish exploration
ALLBA use this opportunity to explore and educate about what gives an
individual pleasure. Fetishes from soft to hard such as BDSM, temperature play,
foreplay, roleplay, and more.
Gender: Female
Age: 25 - 31 (Early Millenials)
Occupation: Office worker, freelancer, other occupations
Monthly fashion expenditures: Rp. 3,000,000 - Rp. 5,000,000
Geographical: Apartment, family house, or co-living space
They are interested in lifestyle and well-being. They like to drink casually. They
hang out at bars, country clubs, and brunch places. They seek to improve their
mental health. They do research before purchase.
Gender: Female
Age: 32 - 41 (Late millenials)
Occupation: Entrepreneur, office worker, socialite
Monthly fashion expenditures: More than Rp. 7,500,000
Geographical location: Own house or apartment
They are the mature segmentation. They are more stable financially. They
prioritize comfort. They shop in luxury brands either secondhand or retail store.
They have a strong principles of what they want to buy and don't.
Gender: Female
Age: 18 - 24 (Gen Z)
Occupation: Student, influencer
Monthly fashion expenditures: Rp. 1,000,000 - 3,000,000
Geographical location: Family house, co-living space
They are women who just got out of their teenage life. They are ambitious and
high-spirited. They are interested in fashion and social media. They go on girls
night out to clubs where they think all the cool kids hang.
They follow trends.
Private Chat
4%
Official Website
5%
Department Store
24%
Based on a survey filled by 100 recipients, the most popular distribution outlet is
e-commerce (37%) followed by retail store (28%) and department store (24%). In
total of 52 people chose offline distribution, 4 more than the total of 48 people
who prefer online.
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Direct Distribution
Tokopedia
In August 2021, the number of visits to Tokopedia was 162.0 million. According
to the Top 100 Retailers in Asia 2021 report by Euromonitor International,
Tokopedia has the largest market share in Southeast Asia, with US$11.68 billion
(Bestari, 2021).
Shopee
Shopee is notorious for its fast fashion. Many online customers are fond of Shopee
because of the free shipping free voucher and monthly discount. Shopee has
around 134.6 million monthly visits.
72
Retail Store at Ashta District 8
To deepen this research, the researcher did a visit survey to Ashta. Based on the
survey observation, Ashta caters to its guests by providing a vast space with
modern interior alongside art pieces on display, trendy food & beverages tenants,
and outdoor photo spot. Ashta has been a choice for local brands to locate their
retail store, big ones are Tulola and Sukkha Citta on the ground floor, followed by
smaller stores such as Luxcrime on the upper floor.
LOVE&FLAIR
Mission
By providing innovative and visually pleasing products for various clothing cutout
with curated materials for all body types.
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6.2. BRAND ESSENCE
Perfectly Dressed & Undressed.
Functional undergarment with a sensual taste, personalized for every woman.
source: pinterest.com
Images compiled by the researcher,
Brand Value
For women to feel sexy and confident both dressed and and undressed.
Brand Positioning
The brand stands in the bridge segmentation. It is for women for various age
ranges, anyone who desires to look their best. The brand provide undergarment
for various clothing silhouettes. The brand gives confidence and feel-good both
seen and unseen.
78
Brand Culture
ALLBA is committed to cultivate a culture of inclusive empowerment.
A community where women can explore their fashion style and find what flatters
them best. A safe place to be sexual, charming, and unapologetically feminine.
Interpretation
The brand gives confidence, sensuality, and a good amount of diva attitude.
Operational
The brand collaterals has a clean and versatile look. Because the products stand
out, the additional collaterals has to be really minimal.
Tactical
Online packaging: pretty to post
Offline packaging: easy to carry
Small label
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Information-based: The message explicitly tell that what's underneath the clothes
shapes the overall look.
Emotion-based: The message implicitly imply that who you are is built upon
factors that are unseen. The message doesn't mention one particular adjective
because people have different ideals (sexy, beautiful, elegant, et cetera)
What's underneath or inside is perceived based on the reader. It can be personality,
intelligence, demeanor, or literal lingerie. The message allows a dash of
personalization that aligns with ALLBA's brand essence.
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Go in offline
Visit page and
distribution channel
Knowlegde engage with online
and interact with
content
salesperson
Purchase
Conviction
Preference
Liking
Knowlegde
Awareness
84
7.3.2. CAMPAIGN OBJECTIVES
3 Years Objective
Phase Awareness
Desired Response "This is fresh compared to what's available all this time."
86
Phase Knowledge
Phase Liking
Behaviour Objective People like the brand and register for membership
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Lynch, J. (2022). Intimates Forecast S/S 24: Protect & Connect S/S 24. Retrieved
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