Desktop Monitor

MultiSync EA275UHD
User’s Manual
Index
Warning, Caution ..........................................................................................................................English-1
Registration Information ...............................................................................................................English-2
Recommended use ......................................................................................................................English-3
Contents .......................................................................................................................................English-5
Quick Start....................................................................................................................................English-6
Controls ........................................................................................................................................English-11
Specifications ...............................................................................................................................English-18
Features .......................................................................................................................................English-19
Troubleshooting ............................................................................................................................English-20
Using the Zoom Function .............................................................................................................English-22
Using the Auto Brightness function ..............................................................................................English-24
ControlSync ..................................................................................................................................English-25
DisplayPort, HDMI compatibility for 3840 x 2160 resolution ........................................................English-26
TCO Certified Edge Displays 2.0 .................................................................................................English-27
Manufacturer’s Recycling and Energy Information.......................................................................English-28
 WARNING

English
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO, DO NOT
USE THIS UNIT’S POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS THE
PRONGS CAN BE FULLY INSERTED.
REFRAIN FROM OPENING THE CABINET AS THERE ARE HIGH VOLTAGE COMPONENTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.

CAUTION
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, MAKE SURE POWER CORD IS UNPLUGGED
FROM WALL SOCKET. TO FULLY DISENGAGE THE POWER TO THE UNIT, PLEASE DISCONNECT
THE POWER CORD FROM THE AC OUTLET.DO NOT REMOVE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This symbol warns user that uninsulated voltage within the unit may have sufficient magnitude to cause
electric shock. Therefore, it is dangerous to make any kind of contact with any part inside this unit.
This symbol alerts the user that important literature concerning the operation and maintenance of this unit
has been included. Therefore, it should be read carefully in order to avoid any problems.

CAUTION: Please use the power cord provided with this display in accordance with the table below. If a power cord is not
supplied with this equipment, please contact your supplier. For all other cases, please use a power cord that matches the
AC voltage of the power outlet and has been approved by and complies with the safety standard of your particular country.

Plug Type North America European Continental U.K. Chinese Japanese

Plug Shape

Region U.S.A./Canada EU (except U.K.) U.K. China Japan

Voltage 120* 230 230 220 100

* When operating the monitor with its AC 125-240V power supply, use a power supply cord that matches the power supply
voltage of the AC power outlet being used.
NOTE: This product can only be serviced in the country where it was purchased.
Windows is a registered trademark of Microsoft Corporation. NEC is a registered trademark of NEC Corporation.
ErgoDesign is a registered trademark of NEC Display Solutions, Ltd. in Austria, Benelux, Denmark, France, Germany, Italy,
Norway, Spain, Sweden, U.K.
ENERGY STAR is a U.S. registered trademark.
All other brands and product names are trademarks or registered trademarks of their respective owners.
As an ENERGY STAR® Partner, NEC Display Solutions of America, Inc. has determined that this product
meets the ENERGY STAR guidelines for energy efficiency. The ENERGY STAR emblem does not represent EPA
endorsement of any product or service.
DisplayPort and DisplayPort Compliance Logo are trademarks owned by the Video Electronics Standards
Association in the United States and other countries.

HDCP (High-bandwidth Digital Content Protection): HDCP is a system for preventing illegal copying of video
data sent over a Digital Visual Interface (DVI). If you are unable to view material via the DVI input, this does
not necessarily mean the display is not functioning properly. With the implementation of HDCP, there may be cases in which
certain content is protected with HDCP and might not be displayed due to the decision/intention of the HDCP community (Digital
Content Protection, LLC).

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks
of HDMI Licensing LLC in the United States and other countries.

• The intended primary use of this product is as an Information Technical Equipment in an office or domestic environment.
• The product is intended to be connected to a computer and is not intended for the display of television broadcast signals.

English-1
Registration Information
FCC Information
1. Use the attached specified cables with the MultiSync EA275UHD (L274AC) monitor so as not to interfere with radio and
television reception.
(1) The power supply cord you use must have been approved by and comply with the safety standards of U.S.A.,
and meet the following condition.
Power supply cord Non shield type, 3-conductor
Plug shape

U.S.A
(2) Please use the supplied shielded video signal cable.
Use of other cables and adapters may cause interference with radio and television reception.
2. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult your dealer or an experienced radio/TV technician for help.

If necessary, the user should contact the dealer or an experienced radio/television technician for additional suggestions.
The user may find the following booklet, prepared by the Federal Communications Commission, helpful: “How to Identify
and Resolve Radio-TV Interference Problems.” This booklet is available from the U.S. Government Printing Office,
Washington, D.C., 20402, Stock No. 004-000-00345-4.

Declaration of Conformity
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions. (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.

U.S. Responsible Party: NEC Display Solutions of America, Inc.

Address: 500 Park Boulevard, Suite 1100
Itasca, Illinois 60143
Tel. No.: (630) 467-3000

Type of Product: Display Monitor

Equipment Classification: Class B Peripheral
Model: MultiSync EA275UHD (L274AC)

We hereby declare that the equipment specified above conforms

to the technical standards as specified in the FCC Rules.

English-2
Recommended use

English
Safety Precautions and Maintenance
FOR OPTIMUM PERFORMANCE, PLEASE NOTE
THE FOLLOWING WHEN SETTING UP AND
USING THE LCD COLOR MONITOR:
• DO NOT OPEN THE MONITOR. There are no user serviceable parts inside and opening or removing covers may expose
you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel.
• Do not spill any liquids into the cabinet or use your monitor near water.
• Do not insert objects of any kind into the cabinet slots, as they may touch dangerous voltage points, which can be harmful or
fatal or may cause electric shock, fire or equipment failure.
• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or fire.
• Do not place this product on a sloping or unstable cart, stand or table, as the monitor may fall, causing serious damage to
the monitor.
• The power supply cord you use must have been approved by and comply with the safety standards of your country.
(Type H05VV-F 3G 0.75 mm2 should be used in Europe).
• In UK, use a BS-approved power cord with molded plug having a black (5A) fuse installed for use with this monitor.
• Do not place any objects onto the monitor and do not use the monitor outdoors.
• Do not bend power cord.
• Do not use monitor in high temperatured, humid, dusty, or oily areas.
• Do not cover vent on monitor.
• Vibration can damage the backlight. Do not install where the monitor will be exposed to continual vibration.
• If monitor or glass is broken, do not come in contact with the liquid crystal and handle with care.
• To prevent damage to the LCD monitor caused by tipping over due to earthquakes or other shocks, make sure to install the
monitor in a stable location and take measures to prevent falling.
Immediately turn off the power, unplug your monitor from the wall outlet and move to a safe location then refer servicing to
qualified service personnel under the following conditions. If the monitor is used in this condition, the monitor may cause fall, fire
and electric shock:
• If the monitor stand has been cracked or peeled.
• If the monitor has been wobbled.
• If the monitor has an unusual odor.
• When the power supply cord or plug is damaged.
• If liquid has been spilled, or objects have fallen into the monitor.
• If the monitor has been exposed to rain or water.
• If the monitor has been dropped or the cabinet damaged.
• If the monitor does not operate normally by following operating instructions.
• Allow adequate ventilation around the monitor so that heat can properly dissipate. Do not block ventilated
openings or place the monitor near a radiator or other heat sources. Do not put anything on top of monitor.
• The power cable connector is the primary means of detaching the system from the power supply.
CAUTION
The monitor should be installed close to a power outlet which is easily accessible.
• Handle with care when transporting. Save packaging for transporting.
• Do not touch LCD panel surface while transporting, mounting and setting.
Applying pressure on the LCD panel can cause serious damage.
Image Persistence: Image persistence is when a residual or “ghost” image of a previous image remains visible on the screen.
Unlike CRT monitors, LCD monitors’ image persistence is not permanent, but constant images being displayed for a long period
of time should be avoided.
To alleviate image persistence, turn off the monitor for as long as the previous image was displayed. For example, if an image
was on the monitor for one hour and a residual image remains, the monitor should be turned off for one hour to erase the image.
NOTE: As with all personal display devices, NEC DISPLAY SOLUTIONS recommends using a moving screen saver at regular
intervals whenever the screen is idle or turning off the monitor when not in use.

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 CORRECT PLACEMENT AND ADJUSTMENT OF THE MONITOR CAN
REDUCE EYE, SHOULDER AND NECK FATIGUE. CHECK THE
FOLLOWING WHEN YOU POSITION THE MONITOR:

• For optimum performance, allow 20 minutes for the display to warm up.
• Adjust the monitor height so that the top of the screen is at or slightly below eye level.
Your eyes should look slightly downward when viewing the middle of the screen.
• Position your monitor no closer than 40 cm (15.75 inches) and no further away than
70 cm (27.56 inches) from your eyes. The optimal distance is 50 cm (19.69 inches).
• Rest your eyes periodically by focusing on an object at least 20 feet away. Blink often.
• Position the monitor at a 90° angle to windows and other light sources to minimize glare
and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen.
• If reflected light makes it hard for you to see your screen, use an anti-glare filter.
• Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any
cleaning solution or glass cleaner!
• Adjust the monitor’s brightness and contrast controls to enhance readability.
• Use a document holder placed close to the screen.
• Position whatever you are looking at most of the time (the screen or reference material) directly in front of you to minimize
turning your head while you are typing.
• Avoid displaying fixed patterns on the monitor for long periods of time to avoid image persistence (after-image effects).
• Get regular eye checkups.
Ergonomics
To realize the maximum ergonomics benefits, we recommend the following:
• To avoid eye fatigue, adjust the brightness to a moderate setting. Place a sheet of white paper next to the LCD screen for
luminance reference.
• Do not position the Contrast control to its maximum setting.
• Use the preset Size and Position controls with standard signals.
• Use the preset Color Setting.
• Use non-interlaced signals with a vertical refresh rate of 60 Hz.
• Do not use primary color blue on a dark background, as it is difficult to see and may produce eye fatigue due to insufficient
contrast.
Cleaning the LCD Panel
• When the LCD is dusty, please gently wipe with a soft cloth.
• Please do not rub the LCD panel with hard or coarse material.
• Please do not apply pressure to the LCD surface.
• Please do not use OA cleaner as it will cause deterioration or discoloration on the LCD surface.
Cleaning the Cabinet
• Unplug the power supply
• Gently wipe the cabinet with a soft cloth
• To clean the cabinet, dampen the cloth with a neutral detergent and water, wipe the cabinet and follow with a dry cloth.
NOTE: Many plastics are used on the surface of the cabinet. DO NOT clean with benzene, thinner, alkaline detergent,
alcoholic system detergent, glass cleaner, wax, polish cleaner, soap powder, or insecticide. Do not touch rubber or
vinyl to the cabinet for a long time. These types of fluids and fabrics can cause the paint to deteriorate, crack or peel.

For more detailed information on setting up a healthy work environment, write to the American National Standard for Human
Factors Engineering of Computer Workstations - ANSI/HFES 100-2007 - The Human Factors Society, Inc. P.O. Box 1369, Santa
Monica, California 90406.

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Contents

English
Your new NEC monitor box* should contain the following:
• MultiSync monitor with tilt/swivel/pivot/height adjust stand
• Power Cord*1
• Video Signal Cable (DisplayPort cable)
• USB 3.0 Cable
• ControlSync Cable (ø 2.5 stereo micro plug)
• Setup Manual.

Power Cord*1

DisplayPort cable

Setup M
anual

Setup Manual USB 3.0 Cable ControlSync Cable

* Remember to save your original box and packing material to transport or ship the monitor.
1
* The type and number of power cords included will depend on the where the LCD monitor is to be shipped. When more than one power cord
is included, please use the power cord that matches the AC voltage of the power outlet and has been approved by and complies with the
safety standard of your particular country.

The model name is on the label.

Rating Label on the

back of the display.

English-5
Quick Start
To connect the LCD monitor to your system, follow these instructions:
NOTE: Make sure to read “Recommended Use” (page 3) before installation.
1. Turn off the power of your computer.
2. For a PC with DisplayPort output: Connect the DisplayPort cable to the connector of the display card in your system
(Figure A.1).
For a MAC with Thunderbolt output: Connect a Mini DisplayPort to DisplayPort adapter (not included) to the computer,
and then attach the included DisplayPort cable to the adapter and to the display (Figure A.4).
For a PC or MAC with DVI digital output: Connect the DVI cable to the connector of the display card in your system
(Figure A.2). Tighten all screws.
NOTE: Some Macintosh systems do not require any Macintosh cable adapter.
For a PC with HDMI output: Connect the HDMI cable to the connector of the display card in your system (Figure A.3).

DisplayPort cable DVI cable HDMI cable Macintosh Cable Adapter

(not included) (not included) (not included)
Figure A.1 Figure A.2 Figure A.3 Figure A.4

NOTE: 1. Please use a High Speed HDMI cable with HDMI logo.
2. When removing the DisplayPort cable, hold down the top button to release the lock.
3. Please use a DisplayPort Certified DisplayPort cable.
3. Place hands on each side of the monitor to tilt the LCD panel 30-degree angle and lift up to the highest position.
4. Connect all cables to the appropriate connectors (Figure C.1). When using the USB cable, connect the B type connector
to the USB upstream port on the right back side of the monitor and the A type connector to the downstream port on the
computer (Figure C.1a). If using the cable from a USB device, plug into one of the downstream ports of the monitor.
NOTE: Incorrect cable connections may cause abnormal operation, damage display quality/components of LCD module and/
or shorten the module’s life.

NOTE: Use an audio cable without a built-in resistor. Using an audio cable with a built-in resistor turns down the sound.
30° Tilt

A Type
A Type

B Type

USB 2.0 Downstream

Highest
Stand
Position Headphone B Type

Figure C.1a
ControlSync IN/OUT*
Audio Input
DisplayPort IN USB 3.0 Upstream
DVI*1 HDMI USB 3.0 Downstream

Power cord

Figure C.1
*: See page 25.
*1: Dual Link.

English-6
5. To keep the cables neatly organized, place them into the cable management system that is built into the stand.

English
Place the cables in the hooks firmly and evenly (Figure C.2 and Figure C.3).
NOTE: Cable cover is not removable.
6. Please check that you can still rotate, raise and lower the monitor screen after you have installed the cables.

Power Cord DVI Cable*2, *4

DisplayPort Cable Audio Cable*2, *3
Power Cord 2, 4
DVI Cable* * HDMI Cable*2 ControlSync Cables
DisplayPort Cable Audio Cable*2, *3
HDMI Cable*2 ControlSync Cables USB Cables
USB Cables

Figure C.2 Figure C.3

*2: Cable not included.
*3: ø 3.5 stereo mini plug.
*4: Dual Link.

7. Connect one end of the power cord to the AC inlet on the back of the monitor and the other end to the power outlet.
NOTE: Please refer to Caution section of this manual for proper selection of AC power cord.
8. Turn on the computer and the monitor by pressing the power key on the front bezel (Figure E.1).
NOTE: If you have any problems, please refer to the Troubleshooting section of this User’s Manual.

Power Sign

Figure E.1

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Raise and Lower Monitor Screen
The monitor may be raised or lowered in either portrait or landscape mode.
To raise or lower screen, place a hand on each side of the monitor and lift or lower to the desired height (Figure RL.1).
NOTE: Handle with care when raising or lowering the monitor screen.

Figure RL.1

Screen Rotation
Before rotating, disconnect power cord and all cables, then the screen must be raised to the highest level and tilt to avoid
knocking the screen on the desk or pinching your fingers.
To raise the screen, place a hand on each side of the monitor and lift up to the highest position (Figure RL.1).
To rotate screen, place a hand on each side of the monitor screen and turn clockwise from landscape to portrait or counter-
clockwise from portrait to landscape (Figure R.1).

Figure R.1

Tilt and Swivel

Grasp the top and bottom sides of the monitor screen with your hands and adjust the tilt and swivel as desired (Figure TS.1).

Figure TS.1

NOTE: Handle with care when tilting the monitor screen.

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Flexible Arm Installation

English
This LCD monitor is designed for use with a flexible arm.
To prepare the monitor for alternate mounting purposes:
• Follow the instructions provided by the manufacturer of the display mount.
• To meet the safety requirements, the mounting stand must be able to support the weight of the monitor and be UL-certified.

Remove Monitor Stand for Mounting

To prepare the monitor for alternate mounting purposes:
1. Disconnect all cables.
2. Place a hand on each side of the monitor and lift up to the highest position.
3. Place monitor face down on a non-abrasive surface (Figure S.1).
NOTE: Handle with care when the monitor is facing down.
4. Remove 2 bottom screws first: Move stand left and right to remove bottom
2 screws (Figure S.2, S.3).
5. Remove 2 top screws.
NOTE: In order to avoid stand drop, when removing screws,
please support stand with your hand.
6. Remove the stand (Figure S.4).
7. The monitor is now ready for mounting in an alternate manner. Figure S.1
8. Connect the cables to the back of the monitor.
9. Reverse this process to re-attach stand.
NOTE: Handle with care when removing monitor stand.

NOTE: Match “TOP SIDE” mark on stand to top side of the monitor head when re-attaching stand.

Figure S.2 Figure S.3 Figure S.4

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Mount Flexible Arm
This LCD monitor is designed for use with a flexible arm.
1. Follow the instructions on how Remove Monitor Stand for Mounting to remove the stand.
2. Use the 4 screws removed from the stand to attach the arm to the monitor (Figure F.1).
Caution: Use ONLY the screws (4 pcs) that were removed from the stand to avoid damage to the monitor or stand. To meet
the safety requirements, the monitor must be mounted to an arm which guaranties the necessary stability under
consideration of the weight of the monitor. The LCD monitor should only be used with an approved arm
(e.g. GS mark).

NOTE: Tighten all screws (recommended Fasten Force: 98 - 137N•cm).

Thickness of Bracket (Arm)

2.0~3.2 mm

100 mm

100 mm

Weight of LCD assembly: 6.2 kg

Figure F.1

Additional VESA Holes for Lower Monitor Head Position

Additional 4 VESA holes are provided for those users needing a lower monitor head position than that is available from the
monitor stand in shipping configuration. The monitor stand can be re-attached by using the 4 screws to the lower position VESA
holes.
NOTE: 1. The monitor head tilt function may experience impaired operation when attached to the lower position VESA holes.

2. The monitor head pivot function should not be used when attached to the lower position VESA holes.
4 Screws (M4) Additional 4 VESA

12 mm

English-10
Controls

English
OSD (On-Screen Display) control keys on the front of the monitor function
are as follows:
To access OSD menu, touch any of the control keys.
To change signal input, touch the SELECT key.
NOTE: Exit OSD in order to change signal input.

1 Ambient Light Sensor Detects the level of ambient lighting and the presence of a user, allowing the monitor to
Human Sensor make adjustments to various settings resulting in a more comfortable viewing experience.
Do not cover this sensor.
2 Power LED Indicates that the power is on or off.
3 Power Turns the monitor on and off.
4 INPUT/SELECT Enters the OSD menu. Enters OSD sub menus.
Changes the input source when not in the OSD menu.
5 MENU/EXIT Accesses OSD menu. Exits the OSD sub menu. Exits OSD menu.
6 LEFT/RIGHT Navigates to the left or right through the OSD menu.
You can adjust the BRIGHTNESS directly while the OSD menu is off*1.
7 UP/DOWN Navigates up or down through the OSD menu.
You can adjust the VOLUME directly while the OSD menu is off*1.
8 /RESET Resets the OSD controls back to factory settings.
Selects MULTI PICTURE when OSD menu is off*2.

*1 When Hot Key function is OFF, this function is disabled.

*2 MULTI PICTURE menu.
Touch the LEFT/RIGHT to select a priority (adjustable) screen of split screen. When MULTI PICTURE is OFF, a single screen
will be displayed.

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ECO TOOLS
BRIGHTNESS
Adjusts the overall image and background screen brightness.
If ECO MODE is set to 1 or 2, a bar for CARBON FOOTPRINT will appear.

CONTRAST
Adjusts the overall image and background screen brightness by input signal level.

ECO MODE
Decreases the amount of power consumption by reducing the brightness level.
OFF: No function.
1 (15% POWER SAVINGS): Sets brightness variable range from 0% to 70%.
This setting can adjust brightness to a range in which power is reduced by 15% compared to the maximum brightness
setting.
2 (40% POWER SAVINGS): Sets brightness variable range from 0% to 30%.
This setting can adjust brightness to a range in which power is reduced by 40% compared to the maximum brightness
setting.
When this function is set to ON, a CARBON FOOTPRINT bar will appear alongside the brightness adjustment bar.
NOTE: This function is disabled when DV MODE is set to DYNAMIC.
This function is disabled when Color Control System is set to DICOM SIM.
This function is disabled when MULTI PICTURE is set to LEFT or RIGHT.

AUTO BRIGHTNESS
OFF: No function.
1 (AMBIENT LIGHT): Automatically adjusts the brightness to the optimal setting by detecting the brightness level of
the environment*1.
*1: Please refer to page 24 for full “Auto Brightness” information.
2 (WHITE CONTENT): Automatically adjusts the brightness to the optimal brightness setting based on the white
display area.
The environmental brightness sensor (ambient light sensor) has no function.
3 (AMBIENT + CONTENT): Automatically adjusts the brightness to the optimal setting based on the white display area
and the brightness level of the environment, detected by the ambient light sensor.
NOTE: This function is disabled when DV MODE is set to DYNAMIC.
This function is disabled when Color Control System is set to DICOM SIM.
This function is disabled when MULTI PICTURE is set to LEFT or RIGHT.

BLACK LEVEL
Adjusts the black level.

OFF MODE SETTING

The Intelligent Power Manager allows the monitor to enter into power saving mode after a period of inactivity.
The OFF MODE has two settings:
STANDARD: Monitor enters into power saving mode automatically when the input signal is lost.
SENSOR: Monitor enters into power saving mode automatically when the amount of surrounding light goes below the
level determined by you. The level can be adjusted in OFF MODE sensor setting.
When in power saving mode, the LED on the front of the monitor becomes dark blue. When in power saving mode,
touch any of the front keys, except for POWER and INPUT, to return to normal.
When the amount of surrounding light returns to normal levels, the monitor will automatically return to normal mode.

SENSOR SETTING (OFF MODE SETTING)

Adjusts threshold level of ambient light sensor for detected dark condition and shows current sensor measurement
result.

START TIME (OFF MODE SETTING)

Adjusts wait time to enter into to a lower power consumption level when ambient light sensor detects dark condition.

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HUMAN SENSING

English
The sensor on the front side of the monitor detects the movement of a person by using the HUMAN SENSING
function. The HUMAN SENSING has three settings:
OFF: No human sensing.
1 (LIGHT): After it is detected that there is no person after a period of time, the monitor shifts to low brightness mode
automatically to reduce the power consumption. When a person comes near the monitor again, the monitor will
automatically return to normal mode. START TIME adjusts the wait time to react.
2 (DEEP): After it is detected that there is no person, the monitor shifts to power saving mode automatically to reduce
the power consumption. When a person comes near the monitor again, it resumes from the power saving mode.

SENSOR SETTING (HUMAN SENSING)

Adjusts the threshold level of human sensing.
When the human icon is located on the right side of the white color bar or vermilion color wave, a person is not
detected.
NOTE: Once the OSD has been closed, the Human Sensor starts to work.

START TIME (HUMAN SENSING)

Adjusts the wait time of entering to low brightness mode or power saving mode when Human Sensor detects no
person.

DV MODE
Dynamic Visual Mode allows you to select from the following settings:
STANDARD: Standard setting.
TEXT: Setting that makes letters and lines crisp; best suited for basic word processing and spreadsheets.
MOVIE: Setting that boosts dark tones; best suited for movies.
GAMING: Setting that boosts whole tones; best suited for games that use vivid, colorful images.
PHOTO: Setting that optimizes contrast; best suited for still images.
DYNAMIC: Setting that adjusts the brightness by detecting the screen’s black areas and optimizes it.
NOTE: This function is disabled when Color Control System is set to DICOM SIM.

SCREEN
LEFT / RIGHT
Controls horizontal image position within the display area of the LCD.
NOTE: When this function may not work, reduce H.RESOLUTION level.

DOWN / UP
Controls vertical image position within the display area of the LCD.
NOTE: When this function may not work, reduce V.RESOLUTION level.

H.RESOLUTION
Adjusts the horizontal size by increasing or decreasing the resolution.
Touch “RIGHT” key to reduce the width of the image on the screen.
Touch “LEFT” key to expand the width of the image on the screen.

V.RESOLUTION
Adjusts the vertical size by increasing or decreasing the resolution.
Touch “RIGHT” key to reduce the height of the image on the screen.
Touch “LEFT” key to expand the height of the image on the screen.

VIDEO LEVEL (HDMI input only)

NORMAL: For computer setting. Displays all input signals of 0-255 steps.
EXPAND: Setting primarily for audio-visual equipment. Expands input signals of 16-235 steps to 0-255 steps.

OVER SCAN (HDMI input only)

Some video formats may require different scanning modes in order to best display the image.
ON: Image size is larger than what can be displayed. The image edge will appear cropped. Approximately 95% of the
image will be shown on the screen.
OFF: Image size stays within the display area. The whole image is displayed on the screen.

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EXPANSION
Sets the Zoom method.
FULL: The image is expanded to full screen regardless of the resolution.
ASPECT: The image is expanded without changing the aspect ratio.
OFF: The image is not expanded.
NOTE: FULL works only when MULTI PICTURE is OFF.

UNIFORMITY
This function electronically compensates for the slight variations in the white uniformity level as well as for deviations
in color that may occur throughout the display area of the screen. These variations are characteristic of LCD panel
technology. This function improves the color and evens out the luminance uniformity of the display.
NOTE: Using the UNIFORMITY feature does reduce the overall peak luminance of the display. If greater luminance is
desired over the uniform performance of the display, then UNIFORMITY should be turned off. “ON” produces
a better effect, but may also reduce CONTRAST RATIO.

SHARPNESS
This function is digitally capable of keeping crisp image at any time. It is continuously adjustable to get as distinct or as
soft an image as your prefer and set independently by different timings.

UHD UPSCALING
If “ON” is selected, low resolution image will be improved by complementing the missing pixels.

Color
Color Control System: Color presets are available for adjusting color settings. (sRGB and NATIVE color presets are
standard and cannot be changed).
1, 2, 3, 5: Increases or decreases Red, Green or Blue color depending upon which is selected. The change in color will
appear on screen and the direction (increase or decrease) will be shown by the bars.
NATIVE: Original color presented by the LCD panel that is unadjustable.
sRGB: sRGB mode dramatically improves the color fidelity in the desktop environment by a single standard RGB color
space. With this color-supported environment, the operator could easily and confidently communicate color without
further color management overhead in most common situations.
DICOM SIM.: The white point color temperature and the gamma curve are set to a DICOM simulation.
PROGRAMMABLE: The gamma curve is adjustable through application software.
NOTE: When MOVIE, GAMING, or PHOTO is selected as the DV MODE, NATIVE is selected automatically and
cannot be changed.

Tools
VOLUME
Controls the volume of the speakers or headphones.
To mute the speaker output, touch the “ /RESET” key.

SOUND INPUT (HDMI, DisplayPort inputs only)

This function selects Audio Input, HDMI or DisplayPort.
When MULTI PICTURE is LEFT or RIGHT, outputs the audio signal that is associated with the adjustable screen’s
video signal (HDMI or DisplayPort) or the audio from the input audio jack (AUDIO INPUT) on the back of the monitor
(right side of display below USB port).

VIDEO DETECT
Selects the method of video detection when more than one video inputs are connected.
FIRST: When current video input signal is not present, then the monitor searches for a video signal from the other
video input ports. If the video signal is present in another port, then the monitor switches the video source input port
to the new found video source automatically. The monitor will not look for other video signals while the current video
source is present.
NONE: The monitor will not search the other video input port unless it is turned on.

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MULTI PICTURE

English
Activates MULTI PICTURE (split screen) function and selects the priority (adjustable) screen.
OFF: Shows a single screen.
LEFT: Shows 2 screens. The left screen is select as the priority screen, meaning that any settings will apply to the left
screen.
RIGHT: Shows 2 screens. The right screen is select as the priority screen, meaning that any settings will apply to the
right screen.
NOTE: When “LEFT” or “RIGHT” is selected, only the selected screen is available to be adjusted.

PICTURE PATTERN
Selects the size of the sub-picture used in MULTI PICTURE (split screen) mode.
AUTO: Shows 2 screens based on the INPUT RESOLUTION and EXPANSION settings for the priority (adjustable)
screen selected in MULTI PICTURE. The available signals used for MULTI PICTURE mode are limited to the following
combinations only.
CENTER: Splits 2 screens divided evenly from the center.

RESPONSE IMPROVE
Turns the Response Improve function on or off. Response Improve may reduce blurring that occurs in some moving
images.

OFF TIMER
Monitor will automatically power down when you have selected a pre-determined amount of time.
Before powering off, a message will appear on the screen asking if you want to delay the turn off time by 60 minutes.
Touch any OSD key to delay the power-down time.

POWER SAVE TIMER

POWER SAVE TIMER allows the monitor to turn off automatically after continuing power saving mode for 2 hours.

LED BRIGHTNESS
You can adjust the blue LED brightness.

DDC/CI
This function allows the DDC/CI function ON or OFF.

USB POWER
Selects a power relation of USB.
AUTO: Power is supplied to USB downstream port depending on related power condition.
ON: Power is always supplied to USB downstream port even when in power save mode or power OFF.
NOTE: Power consumption depends on connected USB even when a monitor’s power is off.

FACTORY PRESET
Selecting Factory Preset allows you to reset all OSD control settings back to the factory settings. Individual settings
can be reset by touching the “ /RESET” Key.

MENU Tools
LANGUAGE
Selects the language used by the OSD.

OSD TURN OFF

The OSD menu will stay on as long as it is in use. You can select how long the monitor waits after the last touch of a
key to shut off the OSD menu. The preset choices are 10-120 seconds by 5-second increments.

OSD LOCK OUT

This control completely locks out the access to all OSD control functions except for Brightness, Contrast and Volume.
To activate the OSD Lock Out function, enter the OSD menu, select OSD LOCK OUT, then touch “SELECT” and
RIGHT simultaneously. To deactivate, touch “SELECT” and LEFT simultaneously.

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HOT KEY
When this function is activated, MULTI PICTURE, BRIGHTNESS and VOLUME can be adjusted without entering the
OSD menu by using the front keys.
ON: The “ ” touch key on the bezel is enabled and can toggle among MULTI PICTURE setting (see page 11).
The Left/Right key adjusts the brightness level.
The Up/Down key adjusts the volume level.
OFF: The HOT KEY function for “ ”, “Left/Right” and “Up/Down” functions are disabled.

SIGNAL INFORMATION
If you select “ON”, monitor displays “VIDEO INPUT MENU” after changing the input.
If you select “OFF”, monitor doesn’t display “VIDEO INPUT MENU” after changing the input.

SENSOR INFORMATION
If you select “ON”, monitor displays “HUMAN SENSOR ON” message. If you select “OFF”, monitor doesn’t display
“HUMAN SENSOR ON” message.

KEY GUIDE
If you select “ON”, the Key Guide appears on screen when the OSD menu is accessed.

DATA COPY
To initiate data copy from the master monitor to the sub monitor(s), select “DATA COPY” and touch “SELECT”.
A “PROCEEDING...” indicator will appear on the screen.
NOTE: This function is only intended for the master monitor in ControlSync.
All of the settings specified in the ControlSync chart (see page 25) will be copied from the master monitor to
the sub monitor(s).

CUSTOMIZE SETTING
Store the current settings for easy recovery.
To store current settings: Touch “SELECT”. After a warning message appears, touch “RESET”, current settings are
stored.
To restore settings: Hold “MENU” for 3 seconds or more while the OSD menu is off.

ECO Information
CARBON SAVINGS: Displays the estimated carbon savings information in kg.
CARBON USAGE: Displays the estimated carbon usages information in kg. This is the arithmetic estimation, not
actual measurement value.
COST SAVINGS: Displays the electricity cost savings in balance.
CARBON CONVERT SETTING: Adjusts the carbon footprint factor in the carbon saving calculation. This initial setting
is based on the OECD (2008 Edition).
CURRENCY SETTING: Displays electricity pricing in 6 currency units.
CURRENCY CONVERT SETTING: Displays electricity savings in kW/hour (US Currency is default).
NOTE: This model’s initial setting is “Currency = US$” and its Currency Convert setting = $0.11.
This setting can be changed by using the ECO information menu.
If you want to use the French setting, please refer to steps below:
1. Touch the Menu key and select the ECO information menu using the “LEFT” or “RIGHT” key.
2. Select CURRENCY SETTING item by touching the “UP” or “DOWN” key.
3. The French currency unit is Euro ( ). You can adjust currency setting to Euro icon ( ) from US dollar ($)
by touching the “LEFT” or “RIGHT” key in Current setting item.
4. Select CURRENCY CONVERT SETTING by touching the “UP” or “DOWN” key*.
5. Adjust CURRENCY CONVERT SETTING by touching the “LEFT” or “RIGHT” key.
* This initial Euro ( ) setting is Germany of OECD (2007 Edition).
Please check receipt of French’s electricity prices or OECD data for French.
French of OECD (2007 Edition) was 0.12.

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 Information

English
Provides information about the current resolution display and technical data including the preset timing being used and
the horizontal and vertical frequencies. Indicates the model and serial numbers of your monitor.

OSD Warning
OSD warning menus disappear when EXIT is selected.
NO SIGNAL: This function gives a warning when there is no horizontal or vertical sync. After power is turned on or
when there is a change of input signal, the No Signal window will appear.
OUT OF RANGE: This function gives a recommendation of the optimized resolution and refresh rate. After the power
is turned on or there is a change of input signal or if the video signal doesn’t have proper timing, the Out Of Range
menu will appear.

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Specifications
Monitor Specifications MultiSync EA275UHD Notes
LCD Module Diagonal: 68.47 cm/27 inches Active matrix; thin film transistor (TFT) liquid crystal
Viewable Image Size: 68.47 cm/27 inches display (LCD); 0.155 mm dot pitch; 350 cd/m2 white
Native Resolution (Pixel Count): 3840 x 2160 luminance; 1000:1 contrast ratio (typical), (15000:1
Contrast ratio, Dynamic).
Input Signal
DisplayPort: DisplayPort Connector: Digital RGB DisplayPort Complies with Standard V1.2,
applicable to HDCP
DVI: DVI-D 24 pin: Digital RGB DVI (HDCP)
HDMI: HDMI Connector: Digital YUV HDMI
Digital RGB
Display Colours 1,064,332,261 (DisplayPort/HDMI 10 bit) Depends on display card used.
16,777,216 (DVI)
Synchronization Range Horizontal: 31.5 kHz to 135.0 kHz Automatically
Vertical: 30 Hz to 75 Hz Automatically
Viewing Angle Left/Right: ±89° (CR > 10)
Up/Down: ±89° (CR > 10)
Image Formation Time 5 ms (Gray to gray Typ.)
Resolutions Supported 720 x 400*1: VGA text Some systems may not support all modes listed.
640 x 480*1 @ 60 Hz to 75 Hz
800 x 600*1 @ 56 Hz to 75 Hz
832 x 624*1 @ 75 Hz
1024 x 768*1 @ 60 Hz to 75 Hz
1152 x 870*1 @ 75 Hz
1280 x 1024*1 @ 60 Hz to 75 Hz
1400 x 1050*1 @ 60 Hz to 75 Hz
1440 x 900*1 @ 60 Hz to 75 Hz
1920 x 1080*1 @ 60 Hz
2560 x 1440*1 @ 60 Hz
3840 x 2160 @ 30 Hz (DVI-D)
3840 x 2160 @ 60 Hz (DisplayPort/HDMI)........... NEC DISPLAY SOLUTIONS cites recommended.
Active Display Area Landscape: Horiz.: 596.7 mm/23.5 inches
Vert.: 335.7 mm/13.2 inches
Portrait: Horiz.: 335.7 mm/13.2 inches
Vert.: 596.7 mm/23.5 inches
USB Hub I/F: USB Specification Revision 2.0, Revision 3.0
Port: Upstream 1
USB 2.0 Downstream 1, USB 3.0 Downstream 2
Load Current: Maximum 0.5 A per port for USB 2.0, Maximum 0.9 A per port for USB 3.0
AUDIO
AUDIO Input: STEREO Mini Jack: Analog Audio Stereo L/R 500mV rms 20 Kohm
DisplayPort Connector: Digital Audio PCM 2ch 32, 44.1, 48 kHz (16/20/24bit)
HDMI Connector: Digital Audio PCM 2ch 32, 44.1, 48 kHz (16/20/24bit)
Headphone Output: STEREO Mini Jack: Headphone Impedance 32 Ohm
Speakers Practical Audio Output: 1.0 W + 1.0 W
ControlSync IN: Stereo Micro jack 2.5 φ
(available up to 5 sub monitors) OUT: Stereo Micro jack 2.5 φ
Power Supply AC 100-240 V ~ 50/60 Hz
Current Rating 1.20 - 0.65 A (with USB and Audio)
Dimensions Landscape: 639.2 mm (W) x 417.9 - 547.9 mm (H) x 230.0 mm (D)
25.2 inches (W) x 16.5 - 21.6 inches (H) x 9.1 inches (D)
Portrait: 377.6 mm (W) x 655.0 - 678.7 mm (H) x 230.0 mm (D)
14.9 inches (W) x 25.8 - 26.7 inches (H) x 9.1 inches (D)
Height Adjustment: 130 mm / 5.1 inches (Landscape orientation)
23.7 mm / 0.9 inches (Portrait orientation)
Weight 9.1 kg (20.1 lbs)/Without stand: 6.2 kg (13.7 lbs)
Environmental Considerations
Operating Temperature: 5°C to 35°C/41°F to 95°F
Humidity: 20% to 80%
Altitude: 0 to 16,404 Feet/0 to 5,000 m
Storage Temperature: -10°C to 60°C/14°F to 140°F
Humidity: 10% to 85%
Altitude: 0 to 40,000 Feet/0 to 12,192 m
*1 Interpolated Resolutions: When resolutions are shown that are lower than the pixel count of the LCD module, text may appear different. This is normal and
necessary for all current flat panel technologies when displaying non-native resolutions full screen. In flat panel technologies, each dot on the screen is actually one
pixel, so to expand resolutions to full screen, an interpolation of the resolution must be done.
NOTE: Technical specifications are subject to change without notice.

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Features

English
DisplayPort: DisplayPort is designed to be the future-ready and scalable solution for high performance digital display
connectivity. It enables the highest resolutions, the fastest refresh rates and deepest color depths over standard cables.
HDMI: HDMI is designed to be the future-ready, scalable solution for high performance digital display connectivity. It enables
the highest resolutions, the fastest refresh rates and deepest color depths over standard cables, especially for consumer audio/
video equipment.
Color Control Systems: Allow you to adjust the colors on your screen and customize the color accuracy of your monitor to a
variety of standards.
OSD (On-Screen Display) Controls: Allow you to quickly and easily adjust all elements of your screen image via simple to use
on-screen menus.
ErgoDesign Features: Enhanced human ergonomics to improve the working environment, protect the health of the user and
save money. Examples include OSD controls for quick and easy image adjustments, tilt base for preferred angle of vision, small
footprint and compliance with MPRII and TCO guidelines for lower emissions.
Plug and Play: The Microsoft® solution with the Windows® operating system facilitates setup and installation by allowing
the monitor to send its capabilities (such as screen size and resolutions supported) directly to your computer, automatically
optimizing display performance.
Intelligent Power Manager System: Provides innovative power-saving methods that allow the monitor to shift to a lower power
consumption level when on but not in use, saving two-thirds of your monitor energy costs, reducing emissions and lowering the
air conditioning costs of the workplace.
Multiple Frequency Technology: Automatically adjusts monitor to the display card’s scanning frequency, thus displaying the
resolution required.
FullScan Capability: Allows you to use the entire screen area in most resolutions, significantly expanding image size.
VESA Standard Mounting Interface: Allows users to connect your MultiSync monitor to any VESA standard third party
mounting arm or bracket.
sRGB Color Control: A new optimized color management standard which allows for color matching on computer displays
and other peripherals. The sRGB, which is based on the calibrated color space, allows for optimal color representation and
backward compatibility with other common color standards.
Adjustable stand with pivot capability: Adds flexibility to your viewing preferences.
UHD upscaling: If the resolution of the input signal is less than the resolution of the display screen, UHD upscaling function
complements the missing pixels to display low resolution image nicer.
USB hub adds excitement to your computing by connecting you to digital cameras, scanners and more.
USB Monitor Control: Allow you to adjust each item through application software by connecting USB cable.
Human Sensor: Shifts to a lower power consumption level when a person leaves the monitor, saving your monitor energy costs.
NaViSet Software offers an expanded and intuitive graphical interface, allowing you to more easily adjust OSD display settings
via mouse and keyboard.
Environmental Impact: Annual typical maximum operating carbon footprint of this monitor (world-wide average) is
approximately 64.5 kg (calculated by: rated wattage x 8 hours per day x 5 days a week x 45 weeks per year x Power-to-Carbon
conversion factor - conversion factor is based on OECD publication of global CO2 emissions 2008 Edition). This monitor has a
manufacturing carbon footprint of approximately 36.82 kg.
Note: The manufacturing and operating carbon footprints are calculated by a unique algorithm developed exclusively by NEC
for its monitors.
ControlSync: Follow the steps of “DATA COPY” and copy the settings from the master monitor to the sub monitors
by connecting the ControlSync cable. When the setting of the master monitor is adjusted, it is sent to the sub monitors
automatically, providing easy setting controls in a multiple monitor environment.
Customize Setting: Allows to store the current settings and recover stored settings.
Uniformity: This feature compensates for slight variations in the white uniformity level that may occur on the screen and
improves the color and evens out the luminance uniformity of the display.
Response Improve: Improved gray to gray response.

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Troubleshooting
No picture
• The signal cable should be completely connected to the display card/computer.
• The display card should be completely seated in its slot.
• The monitor does not support DisplayPort converter adapter.
• Front Power Switch and computer power switch should be in the ON position.
• The monitor will automatically turn off by “POWER SAVE TIMER” function when “POWER SAVE TIMER” setting is “ON”
and continuing power save mode for 2 hours. Please touch the power key.
• Check to make sure that a supported mode has been selected on the display card or system being used.
(Please consult display card or system manual to change graphics mode.)
• Check the monitor and your display card with respect to compatibility and recommended settings.
• Check the signal cable connector for bent or pushed-in pins.
• Check the signal input, “DVI-D”, “DisplayPort” or “HDMI”.
• If the front LED is dark blue, check the status of the OFF MODE SETTING mode (see page 12) or Human sensor (see
page 12).
• When using an HDMI input, please change “OVER SCAN”.
• If the image of 3840 x 2160 resolution is noisy, unstable or there is no video, please refer to “DisplayPort, HDMI
compatibility for 3840 x 2160 resolution” (see page 26).
Power Key does not respond
• Unplug the power cord of the monitor from the AC outlet to turn off and reset the monitor.
• When something is stuck on the bezel, key becomes unresponsive.
Image Persistence
• Image persistence is when a residual or “ghost” image of a previous image remains visible on the screen. Unlike CRT
monitors, LCD monitors’ image persistence is not permanent, but constant images being displayed for a long period
of time should be avoided. To alleviate image persistence, turn off the monitor for as long as the previous image was
displayed. For example, if an image was on the monitor for one hour and a residual image remains, the monitor should
be turned off for one hour to erase the image.
NOTE: As with all personal display devices, NEC DISPLAY SOLUTIONS recommends using a moving screen saver at
regular intervals whenever the screen is idle or turning off the monitor when not in use.

Message “OUT OF RANGE” is displayed (screen is either blank or shows rough images only)
• Image is displayed only roughly (pixels are missing) and OSD warning “OUT OF RANGE” is displayed: Either signal
clock or resolution is too high. Choose one of the supported modes.
• OSD warning “OUT OF RANGE” is displayed on a blank screen: Signal frequency is out of range. Choose one of the
supported modes.
Image is unstable, unfocused or swimming is apparent
• Signal cable should be completely attached to the computer.
• Check the monitor and your display card with respect to compatibility and recommended signal timings.
• If your text is garbled, change the video mode to non-interlace and use 60Hz refresh rate.
• If the image of 3840 x 2160 resolution is noisy, unstable or there is no video, please refer to “DisplayPort, HDMI
compatibility for 3840 x 2160 resolution” (see page 26).
• Check the DVI cable you use. If input resolution is 3840 x 2160, DVI Dual Link cable needs to be used.
• Some HDMI cable may not display an image correctly.
If input resolution is 3840 x 2160, please use the HDMI cable that supports 4K resolution.
LED on monitor is not lit (no blue or amber color can be seen)
• Power Switch should be in the ON position and power cord should be connected.
• Increase LED BRIGHTNESS adjustment.
Picture is not as bright
• Make sure “ECO MODE” and “AUTO BRIGHTNESS” are turned off.
• If the brightness fluctuates make sure AUTO BRIGHTNESS is turned off.
• Signal cable should be completely attached.
• LCD brightness degradation occurs due to long-term usage or extreme cold conditions.
• When using an HDMI input, please change “VIDEO LEVEL”.

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Display image is not sized properly
• Change “EXPANSION” for Coarse adjustment.

English
• Check to make sure that a supported mode has been selected on the display card or system being used.
(Please consult display card or system manual to change graphics mode.)
• When using an HDMI input, please change “OVER SCAN”.
• Check to make sure that the appropriate resolution has been selected in “H.RESOLUTION” and “V.RESOLUTION”.
No Video
• If no video is present on the screen, turn the Power button off and on again.
• Make certain the computer is not in a power-saving mode (touch the keyboard or mouse).
• Some display cards do not output video signal when monitor is turned OFF/ON or disconnect/connect from the AC power
cord under low resolution with DisplayPort.
• When using an HDMI input, please change “OVER SCAN”.
No Sound
• Make sure the audio cable is proper connected.
• Check to see if mute is activated.
• Check the volume in the OSD menu.
• Check selected OSD’s Tools to “SOUND INPUT”, when DisplayPort or HDMI is in use.
• If headphones are connected, the speakers will not emit any sound.
Brightness variations over time
• Change Auto Brightness to OFF and adjust brightness.
NOTE: When Auto Brightness is set to ON, the monitor automatically adjusts brightness based on the environment.
When the brightness of surrounding environment changes, the monitor will also change.

USB Hub does not operate

• Check to make sure the USB cable is properly connected. Refer to your USB devise User’s Manual.
• Check if the USB upstream port on the monitor is connected to the USB downstream port on the computer. And make
sure the computer is ON.
Human sensor does not work
• If human icon on SENSOR SETTING (HUMAN SENSING) is located on vermilion color, it is detected that there is
person.
• Make sure there is no object in front of Human sensor.
• Make sure there is no equipment which radiating infrared rays in front of monitor.
ControlSync does not work
• Check to make sure that ControlSync cable is connected correctly.
• Check to make sure that ControlSync cable is not in “loop” connection.
• Master monitor should be connected OUT connector only.
• Please use provided ControlSync cable.
• You can use up to 5 sub monitors via ControlSync.
Color irregularities on screen
• Reduce BRIGHTNESS.
• Set UNIFORMITY to “ON”.

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Using the Zoom Function
Allows you to use the entire screen area, significantly expanding the size.
Allows the picture displayed in the center to expand.
NOTE: When MULTI PICTURE is set to LEFT or RIGHT, the sub picture is expanded or reduced automatically.

SETUP
1. Select FULL or ASPECT in EXPANSION to activate the Zoom function (see page 14).

EXPANSION OFF
2. Set a resolution via H.RESOLUTION or V.RESOLUTION (see page 13).

Vertical expansion Horizontal expansion

3. The image position can be moved from the center to left or right by selecting LEFT/RIGHT and upward or downward by
selecting UP/DOWN (see page 13).

Move to left or right Move upward or downward

NOTE: When showing 2 screens, the input resolution of the main (adjustable) image is prioritized.
A. The right image is set to be the main one.
In this case, the priority image is set to be on the right side with black area shown. The input resolution for the image on the
left side is decreased.

English-22
B. The left image is set to be the main one.
In this case, the priority image is set to be on the left side.

English
The size of the image on the right side with black area is reduced.

To enlarge the split images: use the following procedures to reduce the black area and enlarge the split images.
1. In case A, a priority image is set to be on the right side. The size of the black area can be reduced by adjusting the resolution
(see page 14).

2. Move the priority image to the left side.

NOTE: This function is only available when MULTI PICTURE is set to LEFT or RIGHT and PICTURE PATTERN is set to
AUTO.

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Using the Auto Brightness function
The brightness of the LCD screen can be set to increase or decrease depending on the amount of ambient lighting within the
room. If the room is bright, the monitor becomes correspondingly bright. If the room is dim, then the monitor will dim accordingly.
The purpose of this function is to make the viewing experience more comfortable to the eye in a variety of lighting conditions.
The Auto Brightness function is set to 1 by default.

SETUP
Use the following procedures to select the Brightness Range that the monitor will use when the Auto Brightness function is
activated.
1. Set the BRIGHTNESS level. This is the brightness level that the monitor will go up to when the ambient lighting level is
highest. Select this setting when the room is at its brightest.
Select “1” or “3” in the AUTO BRIGHTNESS menu (Figure 1). Then use the front Keys to move the cursor up to the
BRIGHTNESS setting. Choose the desired brightness level (Figure 2).

Figure 1 Figure 2
2. Set the DARK level. This is the level of brightness that the monitor will go down to when the ambient lighting level is low.
Make sure the room is at its darkest when setting this level.
Then use the front Keys to move the cursor up to the BRIGHTNESS setting. Choose the desired brightness level (Figure 3).

Figure 3

When the “Auto Brightness” function is enabled the Brightness level of the screen changes automatically according to the
lighting conditions of the room (Figure 4).

BRIGHTNESS range
BRIGHTNESS level set
for the monitor to use
when ambient lighting
level is low.
BRIGHTNESS level set for the
monitor to use when ambient
lighting level is high.

Bright condition area

dark room bright condition bright Dark condition area

Screen Brightness value by Auto Brightness function

Figure 4
Lb: Border between bright and dim lighting conditions; set at factory
L1: BRIGHTNESS level set for the monitor to use when ambient lighting level is high (L1>Lb)
L2 : BRIGHTNESS level set for the monitor to use when ambient lighting level is low (L2<Lb)

L1 and L2 are the brightness levels set by the user to compensate for changes in ambient lighting.

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ControlSync

English
1. Connect the master monitor with a sub monitor via a ControlSync cable (ø 2.5) into ControlSync IN/OUT.
2. Follow the steps of DATA COPY. When the setting of the master monitor is adjusted, it will be copied and sent to the
connected sub monitor(s) automatically.
3. Up to 5 sub monitors can be daisy-chained via ControlSync.
NOTE: Connect the master monitor via ControlSync OUT connector. ControlSync icon
The ControlSync icon will appear on the TOP-LEFT of the OSD menu in the sub monitor.
Do not connect IN-IN or OUT-OUT.
Do not make “loop” connection.
Once the monitors are connected, turn the master monitor’s power button off and on
to check if ControlSync operates correctly.
Master Monitor

Sub Monitor 1 Sub Monitor 2

OUT (Black)

IN (Gray) IN OUT IN OUT Up to 5 sub monitors

(Black) (Gray) (Black) (Gray)

Next monitor
ControlSync cable ControlSync cable

The following settings can be controlled by ControlSync:

ECO TOOLS BRIGHTNESS* Yes TOOLS VOLUME Yes
CONTRAST No SOUND INPUT No
ECO MODE Yes VIDEO DETECT No
AUTO BRIGHTNESS Yes MULTI PICTURE No
BLACK LEVEL No PICTURE PATTERN No
OFF MODE SETTING Yes RESPONSE IMPROVE No
OFF MODE SENSOR SETTING Yes OFF TIMER Yes
OFF MODE START TIME Yes POWER SAVE TIMER No
HUMAN SENSING Yes LED BRIGHTNESS Yes
HUMAN SENSOR SETTING Yes DDC/CI Yes
HUMAN SENSOR START TIME Yes USB POWER No
DV MODE Yes FACTORY PRESET No
SCREEN LEFT/RIGHT No MENU TOOLS LANGUAGE Yes
DOWN/UP No OSD TURN OFF Yes
H.RESOLUTION No OSD LOCK OUT Yes
V.RESOLUTION No HOT KEY Yes
VIDEO LEVEL No SIGNAL INFORMATION Yes
OVER SCAN No SENSOR INFORMATION Yes
EXPANSION Yes KEY GUIDE Yes
UNIFORMITY No CUSTOMIZE SETTING No
SHARPNESS No ECO INFORMATION CARBON SAVINGS No
UHD UPSCALING No CARBON USAGE No
COLOR Color Control System Yes COST SAVINGS No
R, G, B, color gain No CARBON CONVERT SETTING Yes
CURRENCY SETTING Yes
CURRENCY CONVERT SETTING Yes
Other settings:
Power Control (DC switch)
Ambient Light Sensor
Human Sensor Result
Audio Mute
NOTE: Only the master monitor’s human sensor and ambient light sensor are active. Please do not cover these sensors.
Turn the monitor’s power off before connecting/disconnecting the ControlSync cable.
Do not use the ControlSync connectors for any purpose other than specified.
* This value is not a directly adjusted output value. This is adjusted relatively.

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DisplayPort, HDMI compatibility for 3840 x 2160
resolution
Image is Noisy
If the image of 3840 x 2160 resolution is noisy with DisplayPort connection, please confirm the following:
• Change the refresh rate to 30 Hz by using the computer graphic adapter’s setting.

Image is unstable or with no video

If the image is unstable or no image is displayed with DisplayPort or HDMI connection, please confirm the following:
1. Turn off the computer.
2. Touch the “MENU” key to show the No Signal OSD menu.
3. Touch the “ ” key to show the VIDEO INPUT menu.

4. Touch the “ ” or “ ” key to set the DisplayPort switch menu.

Item Selection Description

Set to DisplayPort 1.1a.
1.1
* BIT RATE is set to HBR automatically.
DP VER.
Factory setting.
1.2
Set to DisplayPort 1.2.
HBR DisplayPort 1.2 setting with 3840 x 2160 (30 Hz) Maximum resolution.
BIT RATE* Factory setting.
HBR2
DisplayPort 1.2 setting with 3840 x 2160 (60 Hz) Maximum resolution.
Factory setting.
ON
HF-VSDB HDMI signal with 3840 x 2160 (60Hz) Maximum resolution.
OFF HDMI signal with 3840 x 2160 (30Hz) Maximum resolution.
*: BIT RATE setting is available when DP VER is selected “1.2”.
5. Press MENU to close the OSD menu.
6. Turn on the computer.
NOTE: Please disconnect the HDMI cable from the display when you change “HF-VSDB” setting.

HDMI signal with HF-VSDB “ON” might display an irregular image.

If you change the HF-VSDB setting to “OFF”, it might improve the compatibility problem.

NEC has noted that some higher resolution DisplayPort signals or HDMI signals can occasionally become unreliable.
The typical symptom is that no image is displayed or the image is corrupted. The described OSD menu option offers
additional firmware processing for DisplayPort signals to optimize the native resolution support and therefore improve
signal reliability.

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TCO Certified Edge Displays 2.0

English
Congratulations!
This product is TCO Certified – for Sustainable IT
TCO CertiÞed is an international third party sustainability certiÞcation
for IT products. TCO CertiÞed ensures that the manufacture, use and
recycling of IT products reßect environmental, social and economic
responsibility. Every TCO CertiÞed product model is veriÞed by an
accredited independent test laboratory.

TCO CertiÞed Edge is a supplemental certiÞcation recognizing best in class products in a speciÞc
sustainability attribute. This product has also been veriÞed to meet all the criteria in TCO CertiÞed,
including:

Corporate Social Responsibility

Socially responsible production - working conditions and labor law in manufacturing country
Energy EfÞciency
Energy efÞciency of product and power supply. Energy Star compliant, where applicable
Environmental Management System
Manufacturer must be certiÞed according to either ISO 14001 or EMAS
Minimization of Hazardous Substances
Limits on cadmium, mercury, lead & hexavalent chromium including requirements for mercury-free
products, halogenated substances and hazardous ßame retardants
Design for Recycling
Coding of plastics for easy recycling. Limit on the number of different plastics used.
Product Lifetime, Product Take Back
Minimum one-year product warranty. Minimum three-year availability of spare parts. Product take-back
Packaging
Limits on hazardous substances in product packaging. Packaging prepared for recycling
Ergonomic, User-centered design
Visual ergonomics in products with a display. Adjustability for user comfort (displays, headsets)
Acoustic performance – protection against sound spikes (headsets) and fan noise (projectors, computers)
Ergonomically designed keyboard (notebooks)
Electrical Safety, minimal electro-magnetic Emissions
Third Party Testing
All certiÞed product models have been tested in an independent, accredited laboratory.

A detailed criteria set is available for download at www.tcodevelopment.com, where you can also
Þnd a searchable database of all TCO CertiÞed IT products.

TCO Development, the organization behind TCO CertiÞed, has been an international driver in the
Þeld of Sustainable IT for 20 years. Criteria in TCO CertiÞed are developed in collaboration with
scientists, experts, users and manufacturers. Organizations around the world rely on TCO CertiÞed
as a tool to help them reach their sustainable IT goals. We are owned by TCO, a non-proÞt
organization representing ofÞce workers. TCO Development is headquartered in Stockholm,
Sweden, with regional presence in North America and Asia.

For more information, please visit

www.tcodevelopment.com

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Manufacturer’s Recycling and Energy Information
NEC DISPLAY SOLUTIONS is strongly committed to environmental protection and sees recycling as one of the company’s
top priorities in trying to minimize the burden placed on the environment. We are engaged in developing environmentally-
friendly products, and always strive to help define and comply with the latest independent standards from agencies such as
ISO (International Organisation for Standardization) and TCO (Swedish Trades Union).

Disposing of your old NEC product

The aim of recycling is to gain an environmental benefit by means of re-use, upgrading, reconditioning or reclamation of
material. Dedicated recycling sites ensure that environmentally harmful components are properly handled and securely
disposed. To ensure the best recycling of our products, NEC DISPLAY SOLUTIONS offers a variety of recycling procedures
and gives advice on how to handle the product in an environmentally sensitive way, once it has reached the end of its life.
All required information concerning the disposal of the product and country-specific information on recycling facilities can be
found on our following websites:
http://www.nec-display-solutions.com/greencompany/ (in Europe),
http://www.nec-display.com (in Japan) or
http://www.necdisplay.com (in USA).

Energy Saving
This monitor features an advanced energy saving capability. When a Display Power Management signal is sent to the monitor,
the Energy Saving mode is activated. The monitor enters a single Energy Saving mode.

Mode Power consumption LED colour

Maximum Operation 71 W Blue
Normal Operation (at TCO testing) 39 W Default setting, USB/Audio sleeping Blue
Energy Saving Mode 0.37 W Amber
Off Mode 0.35 W Unlit

For additional information visit:

http://www.necdisplay.com/ (in USA)
http://www.nec-display-solutions.com/ (in Europe)
http://www.nec-display.com/global/index.html (Global)
For Energy Saving information:
For ErP Lot6/EnergyStar requirement:
Setting: None
Power consumption: Less than 0.5 W
Time for power management function: Approx. 1 min.
For ErP Lot26 requirement:
Setting: None
Power consumption: Less than 0.5 W (with 1 port activating) / 6.0 W (with all ports activating)
Time for power management function: Approx. 1 min.

WEEE Mark (European Directive 2012/19/EU)

Within the European Union
EU-wide legislation, as implemented in each Member State, requires that waste electrical and electronic
products carrying the mark (left) must be disposed of separately from normal household waste. This includes
monitors and electrical accessories, such as signal cables or power cords. When you need to dispose of your
NEC display products, please follow the guidance of your local authority, or ask the shop where you purchased
the product, or if applicable, follow any agreements made between yourself and NEC.
The mark on electrical and electronic products only applies to the current European Union Member States.
Outside the European Union
If you wish to dispose of used electrical and electronic products outside the European Union, please contact your local authority
so as to comply with the correct disposal method.

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