Impact On Society
Impact On Society
Impact On Society
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Frank Webster’s book published in 1995 synthesizes the access to a network and how can membership then be
1960s and 1970s information society theories in order to maintained? What are the innate social relations of the
analyze the concept and its characteristics within the context network, and what part do the new information and
of social science [30]. These theories designate the potential communication technologies play in those relations?
directions of what might be a comprehensive research project,
which can clarify the concept and exploit these theories as
D. Culture
starting points for further exploration. Webster’s typology is
the following [31]: The cultural perspective also states that we live in an
information society because our life is infiltrated by the
A. Technology globalised, extensively digitalized media culture that has
From the technological perspective we live in an become the primary means of providing sense and meaning
information society since information and telecommunication for us and predominantly determines our lifestyle.
technologies play a constantly expanding role in all fields of Theories attempting to explain the cultural aspects of
social existence, which has shaken the foundations of social information society describe such a global cultural context that
structures and processes and resulted in profound changes in may be adopted universally as a referential framework for the
politics, economy, culture, and everyday life. media. This approach also suggests that the media enjoy a
Most of the attempts made to define information society unique status in the age of information and that they are the
approach the idea from a technological point of view hence most prominent determining factors of social relations.
the central question of such explorations sounds like: what However, the question remains: whether life exists beyond
kind of new information and communication technology was media culture or not? Does the illusory game of signs have
constructed in recent decades that determined the any connection to reality? The catchphrase of the information
infrastructure of information society? age is “virtual reality” which reality very often turns out to be
more fundamental than the world that created it.
B. Occupation structure and economy
Studies of occupational structure and economy show that IV. THE INFORMATION SOCIETY
we live in an information society because, when we have
Many theories can be found in the literature on the
passed through the agricultural and industrial stages, the
information society. The theories of the knowledge or
information sector and information oriented jobs dominate the
information economy, postindustrial society, postmodern
economy. The main questions raised by this approach are:
society, information society, network society, information
How have the proportions of employed workers changed in
capitalism, network capitalism etc. show that it is an important
the industrial and service sectors in recent decades? How have
sociological issue to understand what role is played by
their performance and the knowledge they use changed
technology and information in the society we live in. Both
qualitatively? Have the so-called informational occupations
aspects - the form of society and the role of technology and
begun to dominate production?
information - belong to the central question of the theory of
The question is similar to that which we posed by the
the information society.
technological approach: What is the point at which we can
One of the first social scientist to develop the concept of the
claim that the logic of capitalism, that is, its structure of
information society was the economist Fritz Machlup [13]. In
production has qualitatively changed? Is the often cited “new
his breakthrough study, "The production and distribution of
economy” indeed so different from the old one? Where is the
knowledge in the United States" (1962), he introduced the
turning point? Is it possible to identify the point at which the
concept of the knowledge industry by distinguishing five
former was replaced by the latter?
sectors of the knowledge sector:
C. Spatial structure - Education.
As the spatial theorists see it we live in an information - Research and development.
society because through the use of information technologies - Mass media.
and globalization physical space tends to lose its determining - Information technologies.
function. People are participating in networks that determine - Information services.
such social processes as production, division of labour, Peter Drucker has argued that there is a transition from an
discussing politics for example. economy based on material goods to one based on knowledge
The main theoretical questions are the following: Does the [7] [8] [9].
world follow the logic of networks? Does global society exist? Marc Porat distinguishes [17] [18]
Can it come to life? What is the inherent logic of global - A primary sector (information goods and services that are
networks? Who belongs to them, and why do they wish to do directly used in the production, distribution or processing
so? What kind of social and economic capital is needed to gain of information) and
stage
amplification of amplification of Value standards Material values Time-value
physical labour mental labour (satisfaction of (satisfaction of goal
Productive Material Information physiological achievement needs)
power productive productive power needs)
VALUES
power (increase (increase in optimal Ethical standards Fundamental Self-discipline, social
in per capita action-selection human rights, contribution
production) capabilities) humanity
Products Useful goods Information, Spirit of the Renaissance Globalism (symbiosis
and services technology, times (human of man and nature)
knowledge liberation)
Production Modern factory Information utility
centre (machinery, (information networks,
equipment) data banks) creative activities. This transformation would be the result of a
Market New world, Increase in knowledge scientific-technological transformation based on technological
colonies, frontiers, information
consumer space
progress and the increasing importance of computer
purchasing technology. Science and technology would become immediate
power forces of production [19].
Leading Manufacturing Intellectual industries
Nico Stehr says that in the knowledge society a majority of
industries industries (information industry,
(machinery knowledge industry) jobs involves working with knowledge. “Contemporary
industry, society may be described as a knowledge society based on the
chemical extensive penetration of all its spheres of life and institutions
industry)
Industrial Primary, Matrix industrial by scientific and technological knowledge” [21] [22] [23]
structure secondary, structure (primary, [24].
tertiary secondary, tertiary, For Stehr knowledge is a capacity for social action. Science
industries quaternary
would become an immediate productive force, knowledge
SOCIOECONOMIC STRUCTURE
systems/industries)
Economic Commodity Synergetic economy would no longer be primarily embodied in machines, but
structure economy (joint production and already appropriated nature that represents knowledge would
(division of shared utilization)
labour,
be rearranged according to certain designs and programs. The
separation of economy of a knowledge society is largely driven not by
production and material inputs, but by symbolic or knowledge-based inputs,
consumption)
there would be a large number of professions that involve
Socioeconomic Law of price Law of goals
principle (equilibrium of (principle of working with knowledge, and a declining number of jobs that
supply and synergetic feed demand low cognitive skills as well as in manufacturing.
demand) forward) Also Alvin Toffler argues that knowledge is the central
Socioeconomic Enterprise Voluntary
subject (private communities (local resource in the economy of the information society: “In a
enterprise, and informational Third Wave economy, the central resource – a single word
public communities) broadly encompassing data, information, images, symbols,
enterprise, third
sector) culture, ideology, and values – is actionable knowledge".
Socioeconomic Private Infrastructure, In recent years the concept of the network society has
system ownership of principles of synergy, gained importance in information society theory. For Manuel
capital, free precedence of social
competition, benefit
Castells network logic is besides information, pervasiveness,
profit flexibility, and convergence a central feature of the
maximization information technology paradigm. “One of the key features of
Form of society Class society Functional society informational society is the networking logic of its basic
(centralized (multicentre, function,
power, classes, autonomy) structure, which explains the use of the concept of ’network
control) society’” As a historical trend, dominant functions and
National goal GNW (gross GNS (gross national processes in the Information Age are increasingly organized
national satisfaction)
welfare) around networks. Networks constitute the new social
morphology of our societies, and the diffusion of networking
logic substantially modifies the operation and outcomes in individual elements measurable and thus answers the question
processes of production, experience, power, and culture. For of from which point and to what extent of deviation from
Castells the network society is the result of informationalism, absolute or relative indicators can a society be regarded as an
a new technological paradigm [4] [5]. information society. That is, where is the tipping point from
Jan Van Dijk defines the network society as a “social one state to another in a sub-system or in regard to a
formation with an infrastructure of social and media networks characteristic, and through this, of all society? The same table
enabling its prime mode of organization at all levels will demonstrate that in many cases it is typical of metaphors
(individual, group/organizational and societal) [6]. found in book titles to focus only on particular limited areas.
Increasingly, these networks link all units or parts of this Returning to the idea proposed in the introduction, we should
formation (individuals, groups and organizations)”. According restate that the term information society is not a “rival” of
to Van Dijk networks have become the nervous system of these terms but an umbrella term incorporating them all.
society, whereas Castells links the concept of the network TABLE IV
SYNTHETIC BASIC CATEGORIES OF INFORMATION SOCIETY, THEIR
society to capitalist transformation, Van Dijk sees it as the MEASURABILITY AND METAPHORS [11] [12]
logical result of the increasing widening and thickening of BASIC CATEGORY MEASURE AND “TIPPING POINT” METAPHOR
networks in nature and society. PRODUCTION The proportion of businesses Information
The major critique of concepts such as information society, (MANUFACTURING) forming part of the information industry,
sector and producing knowledge
knowledge society, network society, postmodern society, information and knowledge industry,
postindustrial society, etc. that has mainly been voiced by products in relation to other information
critical scholars is that they create the impression that we have sectors (relative dominance: and knowledge
when it is the largest sector; industry,
entered a completely new type of society. If there is just more
absolute dominance: when the information
information then it is hard to understand why anyone should sector alone produces over economy,
suggest that we have before us something radically new. 50%, i.e. it is larger than all the knowledge
Such neomarxist critics as Frank Webster argue that these others put together). economy,
knowledge-
approaches stress discontinuity, as if contemporary society based economy
had nothing in common with society as it was 100 or 150 EMPLOYMENT The number and proportion of White-collar
years ago [30]. Such assumptions would have ideological those employed in the workers,
information and knowledge information
character because they would fit with the view that we can do sectors in relation to other and knowledge
nothing about change and have to adopt to existing political sectors (relative dominance: workers,
realities. These critics argue that contemporary society first of when it is the largest sector; immaterial
absolute dominance: when the workers,
all is still a capitalist society oriented towards accumulating sector alone produces over knowledge class
economic, political, and cultural capital. They acknowledge 50%, i.e. it is larger than all the intelligentsia
that information society theories stress some important new others put together).
qualities of society (notably globalization and WORK How many people and to what Symbol
degree are engaged in manipulators,
informatization), but charge that they fail to show that these information activity “as a intelligence,
are attributes of overall capitalist structures. If there were a profession” according to the brainworker/mind
discourse on continuity and discontinuity, capitalism would type of work done (threshold worker
level: 50%).
enter into a new development stage. RESOURCE AND Information and knowledge Intellectual
Concepts such as knowledge society, information society, TECHNOLOGY appear as resources and forms capital, human
network society, informational capitalism, postindustrial of capital in addition to capital,
traditional forms – the theory of information
society, transnational network capitalism, postmodern society,
growth and accounting strive to capital, corporate
etc. show that there is a vivid discussion in contemporary mathematise this but so far information
sociology on the character of contemporary society and the there are no accepted and knowledge
role that technologies, information, communication, and co- algorithms. assets
(However, the contribution of
operation play in it. Information society theory discusses the information and knowledge
role of information and information technology in society, the technology to growth is already
question which key concepts shall be used for characterizing measured.)
INCOME AND GNP at a national level, Affluence, welfare
contemporary society, and how to define such concepts. It has WEALTH monthly income on an state
become a specific branch of contemporary sociology. individual level. There are no
accepted measures in regard to
the amounts; what is more,
V. MAKING THE INFORMATION SOCIETY QUANTIFIABLE these amounts vary depending
At the end of the overview of examination criteria comes a on the time of joining the
information society.
synthetic table which partly improves the previous models and $5,000/person/month was the
partly specifies them. This table includes formulations to make threshold level at the turn of the
1960s in the USA. legal relation based on subordination and superiority, in civil
law the typical legal relation is one of equality and
coordination.
In the continental legal system, we can distinguish between
four main categories:
CONSUMPTION The proportion of purchased Consumer society, 1. Civil law.
information and cultural goods, prosumers,
means and services in the mediatised society 2. Criminal law.
consumer basket, especially in 3. Administrative law.
regard to media contents 4. Constitutional law.
(threshold level: 33%).
Civil law regulates the property personal and family
EDUCATION (LEVEL Proportion of those with a Learning society,
OF EDUCATION) qualification earned in higher meritocracy relations of natural and legal persons in cases where the
education (degree holders) in partners are equal and state intervention, except for legislation,
society (threshold level: 50%). occurs only in the event of a legal dispute. The most important
COGNITION Results and scales in the Life-long
measurable dimensions of learning, scientific areas affecting information society are as follows:
cognition; microscopic revolution, nano- - E-commerce.
dimensions, astronomical scale, peta-scale - Digital signature.
distances and scales, discovered
genocombinations, sign
- Content regulation.
processing, etc. The scale to - Protection of copyright and industrial property rights,
measure this is still to be - Media law.
worked out.
- Competition law.
CONFLICT Replacement of traditional Information
MANAGEMENT forms of warfare, placing warfare, Criminal law regulates acts that are a danger to society. We
METHOD AND economic conflicts into an cyber wars, can group all those acts committed with or against IT
POWER TECHNIQUE information context (business business technology which are dangerous for society and for which the
intelligence, innovation intelligence,
competition). The “state of bureaurocracy, law orders the sanction of punishment. Legal regulation of
democracy” of society, types control information society is primarily concerned with the following
and mediators of control. There crisis- and categories of crime:
are some methods used to revolution,
measure the “degree” of risk society - Misuse of personal data.
democracy. - Content-related crimes (e.g. distribution of child
INTER- The degree of mutual Telematic society, pornography hate speech, etc.).
CONNECTEDNESS connectedness (objective in the “wired
- Crimes against computer systems and data.
case of telephone networks: society”
provision over 50%). - Infringement of copyright.
WORLDVIEW AND Has the static and energy- Global village, Administrative law is the regulatory system of state
LOGICAL centred worldview been techno culture, functions. State administration extends beyond central
FRAMEWORK replaced by an information- information
centred one? Have the global civilisation government and local government to larger systems; for
system level and the “space example the operation of transport, security, military and
age” become a framework for information systems. The following functions essential to
analysis and interpretation? Is
orientation to the future a
information society belong to this group:
characteristic feature? - Electronic administration.
- Electronic register of companies.
VI. LEGAL REGULATIONS OF INFORMATION SOCIETY - Administrative procedure.
- Electronic public procurement.
The legal material concerning information society is
The fourth field is constitutional law, which arose out of
interwoven into our legal system horizontally. The rules
continental legal development. The object of regulation is to
related to information society are enshrined to a greater or
structure relations between the citizens and the state and the
lesser extent in the several areas of law. As in any regulatory
organizational structure of the state. The constitution is the
domain, the legal content concerning information society can
document describing basic rights, responsibilities and
be grouped according to the system of law. There are two
procedures thus creating the basis for the process governing
distinct groups: the laws organizing legal relations between
political, economic and social life. Areas of constitutional law
the state and its citizens, and between the various state or
related to the information society are as follows:
public organizations (called public law), and the laws
- Electronic freedom of information.
organizing legal relations between citizens and partnerships,
- Personal data protection.
and between members of civil society (civil law) [10].
- Freedom of the press and freedom of expression.
Differentiation is based on the relationship between those
involved. While in the first case we can speak of an unequal
VII. THE EFFECTS OF TECHNOLOGY AND INNOVATION ON interdisciplinary field of research with both common research
SOCIETY areas and methodology.
Technique can be defined as the application of some The STS school is far from being the dominant scientific
devices or knowledge in order to accomplish a specific task or paradigm of this area of knowledge, but has several
fulfill a purpose. These purposes may range from industrial advantages that make it indispensable when examining
use to social needs, improving working conditions or raising information society and ICT. These are its strong empirical
the standard of living. For humans, technique is an acquired basis and complex approach to analyzing interaction between
way of using the surrounding environment for satisfying their technology and society, their manifold co-dependence, and
own instinctive goals and cultural desires. It is the knowledge complex co-development. Within the several concepts of STS,
to create something new. many schools exist criticizing and complementing each other.
Under the term 'technology' I mean all the procedures and A. Studies of the interactions between science, technology
knowledge of procedures that are needed to perform a specific and society
task.
The foundations of STS were laid down in the 1980s by the
Studies considering science and technology as an “Social Construction of Technology” school, which focuses
inseparable and organic part of society, like information
on the development phase of technologies at the micro level,
society studies, do not have a unified conception and
and pinpoints that technology (and natural scientific
methodological apparatus, nor a comprehensive and prevailing developments) are basically shaped by social processes.
scientific paradigm. We can talk about a variety of
Any given technology stabilizes when debates are settled.
multidisciplinary and interdisciplinary studies, schools,
This is the phase of ‘closure and stabilization’. Closure,
theories and approaches interacting with each other and
however, does not mean finalizing: newly joined user groups
comprising works of scholars from various traditional sciences
can reopen the debates which can lead to new modifications to
like history, economics, sociology or anthropology. The great or variations of the existing technology.
number of diverse approaches makes it impossible to review
Using the terminology of evolutionary approaches, we can
them completely, so we have to forget about introducing
say variations, mutations and hybrids are brought to life
schools like the technology theories of evolutionary during the diffusion of a certain technology, which is chiefly
economics in detail. On the whole, the goal of this chapter can
true for ICT. Take the different variations of computers
be nothing more than to provide an ”intellectual crutch” for (desktop PC, portable notebook, PDA, etc.) or the
discussing and interpreting information communication
convergence of mobile phones with other electronic devices
technologies by reviewing the most relevant and important
(such as PDAs, digital cameras, mp3-players, game consoles,
theories, concepts, models and notions of the topic. or GPS devices) which are typical hybrids.
Technological determinism argues that technology is the
Bijker and Pinch emphasize that the meanings assigned to
principal driving force of society determining its mode of
technologies are determined by the norms and values of social
operation, development, course of history, structure and values
groups which draw the “wider context” of socio-cultural and
in a decisive manner. Converse effects are taken into account
political environment into the set of determining factors.
to a limited extent, fully disregarded or disclaimed. Drawing on the wider context concept, Laudan R. argues that
Technological development is thought to be propelled by the
changing social values can bring new technological constructs
logic of science alone.
or their complete generation to life. The heterogeneous and
Most scientific concepts explicitly reject technological hierarchical community of technological development
determinism; yet they assist its survival by studying only
functions as a mediator of social values and forces value
technology’s influence on society. This is more symptomatic orientation in society to change.
of ICT related researches.
Capital mobility has increased incredibly, the economy has
The beginning of Science, Technology and Society studies
shifted to the service sector, innovation has become the
dates back to the early 1970s, when the first studies were primary source of productivity growth in relation to
published. The novelty in the pioneering works, which lends
engineering, organizations, institutions as well as individual
them their special character even today, was that they stressed
workers. The "technical construction of society" has become a
–contrary to technological determinism – society’s crucial role
major issue, that is social processes are mainly mediated by
in the development of science and technology, framing the
technological development. The society's level of being
three intermingling domains in complex theoretical systems. informed, with exploiting the opportunities provided by
The works of philosophers, historians and sociologists were
information and communication technology, has been
collected in two books in the mid-eighties, which have
increased dramatically. This new technology, together with
become the most cited publications of this school. Some of biotechnology opens new perspectives in the fields of
these approaches have developed into theories, generating
industry, trade and education.
further discourses and STS has been crystallized into an The nature of economic competition has been undergoing
huge changes, as more and more people think that there have process, networks are formed progressively, in which certain
been profound changes in the relation between economy and entities gain control over other entities.
society and innovation requirements. The continuous and self-
B. Diffusion of innovations
accelerating innovation processes characterized by the intense
competition has brought about some changes in time relations. Innovation has become a key activity of information
People start moving on a different time scale, time has been societies. It is the cornerstone of economic competitiveness.
speeded up. National and regional (such as European) administrations
Space has become globalized, by turning into more unified develop high level strategies to promote innovative activities
and more complex at the same time. Socio-economic in the economy.
processes create new virtual spaces or even real spaces are Innovation can be defined as basically novel inventions or
modified: the processes are arranged in new ways in the concepts – arising from either professional research or ideas
interacting local, regional, national and supranational spaces. by amateurs – translated into practice. An innovation can be a
While integration processes are considered to be a general technological object, a new organizational solution or an idea.
tendency, clear attempts for isolation also appear repeatedly. Innovations become market goods through product
Knowledge has become the main economic source, and development and/or technology transfer. The product cycle
learning abilities and skills have become a criterion of consists of the following stages: introduction (to the market),
adaptation at the levels of individuals, companies, local growth, maturity and stabilization, and decline. The life cycle
communities, nations, supranational organizations and the of common goods (e.g. road infrastructure) and public goods
world taken as a global system. (e.g. public safety) go through the same stages. Rogers’ theory
Actor-Network-Theory is another school of STS studies, applies to the life cycle of innovations as far as the maturity
which is more and more widely used. It is a new branch of the phase and at the level of communities and societies.
sociology of science and technology, the basis of which was Rogers explains the diffusion of innovations as basically
elaborated by Michel Callon, Bruno Latour and John Law in communicative: diffusion is the process by which an
the 1980s. They – along with other scholars – developed their innovation is communicated through certain channels over
concepts into a theory. time among the members of a social system. Diffusion is
A basic statement of ANT is that technological objects determined by the above mentioned four factors (innovation,
along with their socio-political context co-develop and shape communication channels, time and social systems). It is a
each other mutually into socio-technical entities through process of decision making, in the stages of which different
constant interactions. The objects and their context form types of information and knowledge transferring mechanisms
heterogeneous networks made up of human and non-human play crucial roles.
components which are connected to each other dynamically. The diffusion of innovations – thus, of technologies too –
These heterogeneous components can be objects, techniques, takes place within social networks, so called diffusion
institutions, organizational solutions, human abilities or networks. The ability of individuals to adapt depends on the
cognitive structures. cohesion of these networks, in other words, to the extent of its
Human components as network builders are constantly homophily (similar socio-economic status, qualifications,
formed and constituted by the networks they are part of. attitudes); on structural equivalence (on the individual’s
Actors in this network are connected by intermediaries, which position in the network); and on the threshold of other users
in many cases, have social meanings. Texts, technical arte which makes it worthwhile for a group member to adopt the
facts, currencies or human skills can function as given technology.
intermediaries. Innovators play a crucial role in diffusing an innovation
One of ANT’s – much debated – theorems is that the natural between homophile diffusion networks. They tend to use the
state of society is disorder. Order is achieved through the technology first, and usually possess heterophile social
constant and endless efforts made by the actors to build relations (they maintain regular relationships with several
networks. social groups and through them, several networks of
Callon argues that an actor-network cannot be derived diffusion). Chronologically, the second group to adopt an
either from the actor or the network. The actions and the will innovation are called the early adopters; these are followed by
of actors are inseparable from the network, and their effect the early majority, then the late majority, and lastly, the
runs through the whole network. laggards. Each of these ideal-typical groups is characterized
This leads us to one of ANT's radical novelties: the by specific socioeconomic factors, personality values and
boundaries between the actors disappear and even actions communication behavior. For example laggards are the most
cannot be interpreted in the traditional way. disadvantaged group along the socio-economic scale.
In the literature, the constant shifting of power between When studying the diffusion of ICT, at least one more
technology and society is called translation: as a result of this category must be added: the refusers, who consciously resist
usage throughout their lives (also known as diehards). The