Letters PDF

1.
Information Request: Workplace Security the following letter requests

information.
March 12, 2022

Mr. Kyle Gregory, Sales Manager
Micro Supplies and Software
830 north Meridian Street
Indianapolis, In 46205
Dear Sir
Our insurance rates will be increased in the near future due to the fact that we don’t have
security devices on our computer equipment. Local suppliers were considered, but at this
point in time none had exactly what we wanted. that’s why I am writing to see whether or
not you can provide information and recommendations regarding equipment to prevent
the possible theft of office computers and printers. In view of the fact that our insurance
carrier has set a deadline of April 1, we need fast action.
Our office now has 18 computer workstations along with twelve printers. We need a
device that can be used to secure separate computer components to desks or counters.
Would you please recommend a device that can secure a workstation consisting of a
computer, monitor, and keyboard. We wonder if professionals are needed to install your
security devices and to remove them. We are a small company, and we don’t have a staff
of maintenance people.
One problem is whether the devices can be easily removed when we need to move
equipment around. We are, of course, very interested in the price of each device. What
about quantity discounts, if you offer them.
Until such time as we hear from you, thank you in advance for your attention to this
matter.
Sincerely,
2. Adjustment Letter: Sagging Canvas Needs Restretching When a company
received an expensive office painting with sags in the canvas, it complained. the
seller, Manhattan Galleries, responded with the following adjustment letter.
March 12, 2022

Ms. Sharon nickels
2459 drew Street
Clearwater, FL 33765
Dear Ms. nickels
Your letter has been referred to me for reply. You claim that the painting recently sent by
Manhattan Galleries arrived with sags in the canvas and that you are unwilling to hang it
in your company’s executive offices.
I have examined your complaint carefully, and, frankly, I find it difficult to believe because
we are so careful about shipping, but if what you say is true, I suspect that the shipper
may be the source of your problem. We give explicit instructions to our shippers that the
large paintings must be shipped standing up, not lying down. We also wrap every painting
in two layers of convoluted foam and one layer of Perf-Pack foam, which we think should
be sufficient to withstand any bumps and scrapes that negligent shipping may cause. We
will certainly look into this.
Although it is against our policy, we will in this instance allow you to take this painting to
a local framing shop for restretching. We are proud that we can offer fine works of original
art at incredibly low prices, and you can be sure that we do not send out sagging
canvases.
Sincerely,
Negative Message: Declining a Routine Request
March 12, 2022
Dr. Sandra Burger, President

Whatson Community College
333, Whatson Avenue
Tulsa, UK 24653
Dear Dr. Burger:
Infotech has been happy to support Whatson Community College in many ways
over the years, and we appreciate the opportunities you and your organization
provide to so many deserving students. Thank you for considering our grounds
for your graduation ceremony on June 03.
We would certainly like to accommodate Whatson as we have in years past, but

our companywide sales meetings will be held this year during the weeks of May
29 and June 05. With more than 200 sales representatives and their families
from around the world joining us, activities will be taking place throughout our
facility.
My assistant, Roger Don, suggests you contact the Municipals Botanical

Gardens as a possible graduation site. He recommends calling Jeery Kane.
We remain firm to our commitment to you, President Burger, and to the fine
students you represent. Through our internship program, academic research
grants, and other initiatives, we will continue to be a strong corporate partner to
Whatson College and will support your efforts as you move forward.
Sincerely,

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1.

Information Request: Workplace Security the following letter requests

March 12, 2022

March 12, 2022

Dear Ms. nickels

March 12, 2022

Dr. Sandra Burger, President

Dear Dr. Burger:

We would certainly like to accommodate Whatson as we have in years past, but

My assistant, Roger Don, suggests you contact the Municipals Botanical

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