NCAR 2023-027-03 Audits R0

CANPAC
NON-CONFORMANCE AND
CORRECTIVE ACTION REQUEST
SECTION I: NCAR INITIATION

(To be completed by CANPAC Lead Auditor)
NCAR SERIAL # 2023-027-03 REV # 0 ISSUE DATE 3-MAY-23
SUPPLIER NAME Nucleom Inc.
SUPPLIER LOCATION 3405 Rue Pierre-Ardouin, Quebec City, QC G1P 0B3 (Head office)
SUPPLIER REP. Laurent Fleury, Auditor
LEAD AUDITOR Adriana Ungurean
QUALITY PROGRAM REFERENCES
PC849 03
SUPPLIER PROCEDURE # REV #
PC843 04
Internal Audits
PROCEDURE TITLE
External Audits
STANDARD / EDITION CSA N299.2-16
5.5.20.1 m); 5.5.20.2 r); 5.5.14.3;
SECTION CLAUSE
5.5.14.1 b)
QUALITY PROGRAM STANDARD REQUIREMENTS AND / OR PROCEDURAL REQUIREMENTS
CSA N299.2-16 Clause 5.5.20.1 m) and 5.5.20.2 r):

Include the audit plans, audit reports, written replies, and the evidence of completion of corrective
actions in the audit records, and maintain the audit records in accordance with Clause 5.5.14.
CSA N299.2-16 Clause 5.5.14.3, Specific quality records

The company shall:
a) retain, control, and maintain the following quality audit records:
i) audit plans, audit checklists identifying the QA manual(s) procedures, processes, items, and
services audited;
ii) audit reports identifying the results obtained, including nonconformances; and
iii) analyses of audit data and corrective action(s) taken.
CSA N299.2-16 Clause 5.5.14.1, General requirements

Records shall be: a) legible; b) complete
FINDINGS (SELECT AND DESCRIBE BELOW)

☐ LACK OF PROCEDURE ☐ PROCEDURE INADEQUATE ☒ LACK OF PROCEDURE COMPLIANCE
Contrary to the requirements of CSA N299.2-16 Clauses 5.5.20.1 m), 5.5.20.2 r), 5.5.14.3 and 5.5.14.1
a) b), it was observed that:
 The CSA N299.1 Audit Checklist for the internal audit performed in 2022 was incomplete and
did not include the Audit Result Summary information and the audit results for each section
(Satisfactory, Unsatisfactory, Not Applicable). Also, many sections did not include the
Assessment / Summary and many tables did not include information.
 The CSA N299.3 Audit Checklists included in the final Audit File for Marshield and Atelier Pedro
supplier audits were almost empty and not filled out as required.
SUPPLIER RESPONSE DUE DATE 3-JUN-23

FORM # JP-CP-PROC01-FRM05
Rev 01
Page 1 of 4
CANPAC
NON-CONFORMANCE AND
(within 30 days)
SECTION II: SUPPLIER RESPONSE

(To be completed by Supplier)
SUPPLIER RESPONSE
(Instruction: Proposed Corrective Action must be returned to Lead Auditor by due date noted in Section I)
PROPOSED CORRECTIVE ACTION REQUIRED TO CORRECT NONCONFORMANCE
Action taken to correct nonconformance (describe below)
Correct cause of nonconformance DUE DATE: CHOOSE DATE

(Instruction: Date must be within 90 days of original issuance of NCR)
Action(s) taken to correct cause of nonconformance to prevent recurrence (describe below)
SUBMITTED BY
(NAME AND TITLE)
DATE CHOOSE DATE
CORRECTIVE ACTION HAS BEEN IMPLEMENTED BY
FUNCTION MANAGER DATE CHOOSE DATE
CORRECTIVE ACTION HAS BEEN VERIFIED EFFECTIVE BY
QUALITY AUTHORITY DATE CHOOSE DATE
(Return this form, in Microsoft word format, to Lead Auditor on or before due dates noted in Section 1 & II with all objective evidence)
SECTION IIII: EVALUATION AND ACCEPTANCE OF SUPPLIER RESPONSE

(To Be Completed by CANPAC Lead Auditor)
RESPONSE EVALUATION
(Document justification of rejection if applicable, and send it back to Supplier)
☐ ACCEPT ☐ REJECT
Rev 01
Page 2 of 4
CANPAC
NON-CONFORMANCE AND
SECTION IV: CANPAC VERIFICATION/CLOSURE

(To Be Completed by CANPAC Lead Auditor)
VERIFICATION DETAILS/COMMENTS
DATE CLOSED CHOOSE DATE
PRINT NAME
SIGNATURE
Rev 01
Page 3 of 4
CANPAC
NON-CONFORMANCE AND
Instructions to Suppliers:
1. Complete Section II with identification of the cause of the conditions and proposed corrective action
(s).
2. Identify the date that the corrective actions will be completed and implemented (See *Note 1 below)
3. Identify the name/position of the person responsible for the submission of the completed form
4. Return the electronic word document with Section II completed to the Lead Auditor (do not pdf
form) within 30 days of receipt of the NCAR form or as per the due date reflected on the form.
5. The Lead Auditor will evaluate your response and return form with acceptance / rejection comments
as applicable.
6. Complete corrective actions by due date you have proposed/agreed upon with the Auditor.
7. Provide appropriate objective evidence of all proposed corrective actions prior to due date. One pdf
containing all back-up information per NCAR should be submitted for auditor verification. Do not
provide separate files or native files where possible.
8. CANPAC Lead Auditor will verify and close the NCAR after review of supplier actions and provide a
copy of the closed NCAR to the CANPAC Program Manager and supplier for their records.
*Note: Due date of corrective actions should not exceed 90 days of original NCAR issuance. If more time
is needed by Supplier due to extent/nature of corrective action required, Auditor agreement must be
sought before submitting form. Any CARs exceeding 120 days require CANPAC Program Manager
Approval / Utility approval.
Rev 01
Page 4 of 4

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CANPAC

SECTION I: NCAR INITIATION

CSA N299.2-16 Clause 5.5.20.1 m) and 5.5.20.2 r):

CSA N299.2-16 Clause 5.5.14.3, Specific quality records

CSA N299.2-16 Clause 5.5.14.1, General requirements

FINDINGS (SELECT AND DESCRIBE BELOW)

SUPPLIER RESPONSE DUE DATE 3-JUN-23

SECTION II: SUPPLIER RESPONSE

Correct cause of nonconformance DUE DATE: CHOOSE DATE

SECTION IIII: EVALUATION AND ACCEPTANCE OF SUPPLIER RESPONSE

SECTION IV: CANPAC VERIFICATION/CLOSURE

DATE CLOSED CHOOSE DATE

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