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Product Life Cycle

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9-1

Product Life-Cycle Strategies


Causes of New Product Failures 9-2

• Overestimation of Market Size


• Product Design Problems
• Product Incorrectly Positioned, Priced or
Advertised
• Costs of Product Development
• Competitive Actions
• To create successful new products, the
company must:
– understand it’s customers, markets and
competitors
– develop products that deliver superior value to
customers.
9-3
Product Life Cycle

Sales and
Profits ($)

Sales

Profits

Time
Product Introduction Growth Maturity Decline
Develop-
ment

Losses/
Investments ($)
Introduction Stage of the 9-4

PLC

Sales Low sales

Costs High cost per customer

Profits Negative
Create product awareness
Marketing Objectives
and trial
Product Offer a basic product

Price Use cost-plus

Distribution Build selective distribution


Advertising Build product awareness among
early adopters and dealers
Growth Stage of the PLC 9-5

Sales Rapidly rising sales

Costs Average cost per customer

Profits Rising profits


Marketing Objectives Maximize market share
Offer product extensions,
Product service, warranty
Price Price to penetrate market

Distribution Build intensive distribution


Advertising Build awareness and interest in
the mass market
Maturity Stage of the PLC 9-6

Sales Peak sales

Costs Low cost per customer

Profits High profits


Marketing Objectives Maximize profit while defending
market share
Product Diversify brand and models
Price to match or best
Price competitors
Distribution Build more intensive distribution
Advertising Stress brand differences and
benefits
Decline Stage of the PLC 9-7

Sales Declining sales

Costs Low cost per customer

Profits Declining profits


Marketing Objectives Reduce expenditure and milk the
brand
Product Phase out weak items
Price Cut price
Go selective: phase out
Distribution unprofitable outlets
Advertising Reduce to level needed to retain
hard-core loyal customers
9-8

Relationships between the Diffusion Process


and the Product Life Cycle

Product
life cycle
curve

Diffusion
curve

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