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ZX-3 and Zx-5 Error Codes List

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Electronic control fuel injection system (Common rail type) 1E-595

Difference by each machine manufacturer

Hitachi Construction Machinery Co., Ltd.


List of DTC SPN FMI P DTC description Trouble
SPN FMI P DTC description Trouble Code display
Code display on
on monitor
monitor 110 3 P0118 Engine coolant
91 2 P1271 Accelerator sensor temperature sensor
❍ ❍
1-2 comparison fault fault (high voltage
fault)
91 3 P1277 Accelerator sensor 1
fault (low voltage ❍ 110 0 P1173 Overheat ❍
fault) 157 0 P0088 Common rail
91 4 P1278 Accelerator sensor 1 pressure fault (1st ❍
fault (high voltage ❍ stage)
fault) 157 0 P0088 Common rail
91 3 P1282 Accelerator sensor 2 pressure fault (2nd ❍
fault (low voltage ❍ stage)
fault) 157 2 P0089 Common rail
91 4 P1283 Accelerator sensor 2 pressure fault

fault (high voltage ❍ (Excessive pressure
fault) feed in pump)
100 3 P0522 Engine oil pressure 157 4 P0192 Common rail
sensor fault (low ❍ pressure sensor

voltage fault) fault (low voltage
fault)
100 4 P0523 Engine oil pressure
sensor fault (high ❍ 157 3 P0193 Common rail
voltage fault) pressure sensor

fault (high voltage
102 3 P0237 Boost pressure
fault)
sensor fault (low ❍
voltage fault) 172 4 P0112 Intake air
temperature sensor
102 4 P0238 Boost pressure ❍
fault (low voltage
sensor fault (high ❍ fault)
voltage fault)
172 3 P0113 Intake air
105 4 P1112 Boost temperature
temperature sensor
sensor fault (low ❍ ❍
fault (high voltage
voltage fault)
fault)
105 3 P1113 Boost temperature
174 4 P0182 Fuel temperature
sensor fault (high ❍
sensor fault (low ❍
voltage fault)
voltage fault)
108 3 P0107 Barometric pressure 174 3 P0183 Fuel temperature
sensor fault (low ❍ sensor fault (high ❍
voltage fault) voltage fault)
108 4 P0108 Barometric pressure
190 0 P0219 Overrun ❍
sensor fault (high ❍
voltage fault) 628 2 P0601 ROM fault ❍
110 4 P0117 Engine coolant 633 7 P1095 Pressure limiter

temperature sensor open

fault (low voltage 636 2 P0340 Cam sensor fault
fault) ❍
(no signal)
1E-596 Electronic control fuel injection system (Common rail type)

SPN FMI P DTC description Trouble SPN FMI P DTC description Trouble
Code display Code display
on on
monitor monitor
636 2 P0341 Cam sensor fault 10001 3 P0487 EGR position fault

(signal fault) (Brushless ❍
specification)
636 7 P1345 Cam sensor out of

phase 10002 2 P0488 EGR valve control

639 2 U2104 CAN Bus fault ❍ fault
10003 2 P1261 Injection nozzle
639 3 U2106 CAN timeout fault ❍
common 1 drive ❍
651 3 P0201 Open circuit in system fault
injection nozzle #1 ❍
10004 2 P1262 Injection nozzle
drive system
common 2 drive ❍
652 3 P0202 Open circuit in system fault
injection nozzle #2 ❍
drive system 10005 1 P0611 Charge circuit fault

(bank 1)
653 3 P0203 Open circuit in
10006 1 P0612 Charge circuit fault
injection nozzle #3 ❍ ❍
(bank 2)
drive system
10007 2 P0606 CPU fault ❍
654 3 P0204 Open circuit in
injection nozzle #4 ❍ 10008 2 P1630 A/D conversion fault ❍
drive system 10009 2 P1633 Voltage fault in 5-V

655 3 P0205 Open circuit in power supply 3
injection nozzle #5 ❍
10010 2 P1634 Voltage fault in 5-V
drive system ❍
power supply 4
656 3 P0206 Open circuit in
10011 2 P1635 Voltage fault in 5-V
injection nozzle #6 ❍ ❍
power supply 5
drive system
10013 2 P0603 EEPROM fault ❍
723 2 P0335 Crank sensor fault

(no signal)
723 2 P0336 Crank sensor fault

(signal fault)
987 3 P0650 Check engine lamp

fault
1077 2 P0606 CPU monitoring IC

fault
1079 2 P1631 Voltage fault in 5-V

power supply 1
1080 2 P1632 Voltage fault in 5-V

power supply 2
1239 1 P0087 No pump pressure

feed (fuel leakage)
1240 1 P1093 No pump pressure

feed (fuel leakage)
1347 0 P0090 SCV drive system
open circuit, +B

short or ground
short
1485 2 P1625 Main relay system

fault (Not enter)
TROUBLESHOOTING / Troubleshooting A
FAULT CODE LIST
MC

Controller Hardware Failure


Fault Trouble Cause Influenced Control
Code
11000-2 Abnormal EEPROM Faulty MC All Control
11001-2 Abnormal RAM Faulty MC All Control
11002-2 Abnormal A/D Conversion Faulty MC All Control
11003-3 Abnormal Sensor Voltage Faulty MC All Control

11004-2 Abnormal CAN Communication Faulty MC • Heater Control


• Speed Sensing Control
• Attachment Operation Speed
Increase Control
• Attachment Operation Speed
Limit Control
• Attachment Pump Torque
Decrease Control
• Pump 1 Flow Rate Limit Con-
trol
• Pump 2 Flow Rate Limit Con-
trol
• Attachment Flow Rate Control
(Optional)
• Attachment Valve Selection
(Optional)
• CAN Cycle Data Communica-
tion


T5-6-2
TROUBLESHOOTING / Troubleshooting A

Symptoms in Machine Opera- Remedy for Dr. ZX Remark


tion When Trouble Occurs.
- Retrial B Replace MC
- Retrial B Replace MC
- Retrial B Replace MC
Although the engine control dial Retrial B • Check sensor connected to
is operated, engine speed does MC
not change. • Check Harness
• Replace MC
• Machine movement is slow. Retrial B • Check CAN Harness
• The work mode alarm is dis- • Replace MC
played on the monitor unit.


T1V1-05-01-102C

T5-6-3
TROUBLESHOOTING / Troubleshooting A

Engine Failure
Fault Trouble Cause Influenced Control
Code
11100-2 Abnormal Engine Speed Engine Speed: Less than 4000 Speed Sensing Control
-1
min

11101-3 Abnormal Engine Control Dial Voltage: 4.78 V or higher Engine Control Dial Control
Sensor High Voltage

11101-4 Abnormal Engine Control Dial Voltage: Less than 0.22 V Engine Control Dial Control
Sensor Low Voltage

T5-6-4
TROUBLESHOOTING / Troubleshooting A

Symptoms in Machine Opera- Remedy for Dr. ZX Remark


tion When Trouble Occurs.
Machine movement is slow. Retrial B Check Harness
(During speed sensing, torque
is reduced.)
• Trouble condition with the Retrial B • Check Harness
key ON: Engine speed is kept • Replace Engine Control Dial
at idle speed.
• Trouble condition with the
key ON: engine speed is kept
at speed immediately before
trouble.
• Trouble condition with the Retrial B • Check Harness
key ON: Engine speed is kept • Replace Engine Control Dial
at idle speed.
• Trouble condition with the
key ON: engine speed is kept
at speed immediately before
trouble.

T5-6-5
TROUBLESHOOTING / Troubleshooting A
Pump Failure
Fault Trouble Cause Influenced Control
Code
11200-3 Abnormal Pump 1 Delivery Voltage: 4.5 V or higher • HP Mode Control
Pressure Sensor High Volt- • Travel HP Mode Control
age • E Mode Control
• Travel Torque-Up Control
• Arm Regenerative Control
• Digging Regenerative Control
• Auto-Power Lift Control
• Travel Motor Swash Angle Control
11200-4 Abnormal Pump 1 Delivery Voltage: Less than 0.25 V • HP Mode Control
Pressure Sensor Low Voltage • Travel HP Mode Control
• E Mode Control
• Travel Torque-Up Control
• Arm Regenerative Control
• Digging Regenerative Control
• Auto-Power Lift Control
• Travel Motor Swash Angle Control
11202-3 Abnormal Pump 2 Delivery Voltage: 4.5 V or higher • HP Mode Control
Pressure Sensor High Volt- • Travel HP Mode Control
age • E Mode Control
• Travel Torque-Up Control
• Arm Regenerative Control
• Digging Regenerative Control
• Travel Motor Swash Angle Control
11202-4 Abnormal Pump 2 Delivery Voltage: Less than 0.25 V • HP Mode Control
Pressure Sensor Low Voltage • Travel HP Mode Control
• E Mode Control
• Travel Torque-Up Control
• Arm Regenerative Control
• Digging Regenerative Control
• Travel Motor Swash Angle Control
11206-3 Abnormal Pump 1 Pump Voltage: 4.75 V or higher • E Mode Control
Control Pressure Sensor High • Heater Control
Voltage • Travel Motor Swash Angle Control

11206-4 Abnormal Pump 1 Pump Voltage: Less than 0.25 V • E Mode Control
Control Pressure Sensor Low • Heater Control
Voltage • Travel Motor Swash Angle Control

11208-3 Abnormal Pump 2 Pump Voltage: 4.75 V or higher • E Mode Control


Control Pressure Sensor High • Heater Control
Voltage • Travel Motor Swash Angle Control

11208-4 Abnormal Pump 2 Pump Voltage: Less than 0.25 V • E Mode Control
Control Pressure Sensor Low • Heater Control
Voltage • Travel Motor Swash Angle Control

T5-6-6
TROUBLESHOOTING / Troubleshooting A

Symptoms in Machine Operation When Remedy for Dr. ZX Remark


Trouble Occurs.
• Combined operation of arm roll-in and Retrial B • Check Harness
boom raise or combined operation of • Replace Pump 1 Delivery Pressure
arm-roll-in and swing: Arm speed is Sensor
slow.
• Single operation of boom raise: Lifting
force is weak.
• Travel: Slow speed

• Combined operation of arm roll-in and Retrial B • Check Harness


boom raise or combined operation of • Replace Pump 1 Delivery Pressure
arm-roll-in and swing: Arm speed is Sensor
slow.
• Single operation of boom raise: Lifting
force is weak.
• Travel: Slow speed

• Combined operation of arm roll-in and Retrial B • Check Harness


boom raise or combined operation of • Replace Pump 2 Delivery Pressure
arm-roll-in and swing: Arm speed is Sensor
slow.
• Travel: Slow speed

• Combined operation of arm roll-in and Retrial B • Check Harness


boom raise or combined operation of • Replace Pump 2 Delivery Pressure
arm-roll-in and swing: Arm speed is Sensor
slow.
• Travel: Slow speed

• Although speed operating in E mode Retrial B • Check Harness


returns to P speed, returning speed • Replace Pump 1 Control Pressure
becomes low due to this failure. Sensor
• Travel: Slow speed
• Although speed operating in E mode Retrial B • Check Harness
returns to P speed, returning speed • Replace Pump 1 Control Pressure
becomes low due to this failure. Sensor
• Travel: Slow speed
• Although speed operating in E mode Retrial B • Check Harness
returns to P speed, returning speed • Replace Pump 2 Control Pressure
becomes low due to this failure. Sensor
• Travel: Slow speed
• Although speed operating in E mode Retrial B • Check Harness
returns to P speed, returning speed • Replace Pump 2 Control Pressure
becomes low due to this failure. Sensor
• Travel: Slow speed

T5-6-7
TROUBLESHOOTING / Troubleshooting A
Pilot Failure
Fault Trouble Cause Influenced Control
Code
11301-3 Abnormal Swing Pilot Pressure Voltage: 4.75 V or higher • Arm Regenerative Control
Sensor High Voltage • Attachment Flow Rate Control
• Swing Alarm Control

11301-4 Abnormal Swing Pilot Pressure Voltage: Less than 0.25 V • Arm Regenerative Control
Sensor Low Voltage • Attachment Flow Rate Control
• Swing Alarm Control

11302-3 Abnormal Boom Raise Pilot Voltage: 4.75 V or higher • HP Mode Control
Pressure Sensor High Voltage • Arm Regenerative Control
• Digging Regenerative Control
• Auto-Power Lift Control
• Attachment Flow Rate Control

11302-4 Abnormal Boom Raise Pilot Voltage: Less than 0.25 V • HP Mode Control
Pressure Sensor Low Voltage • Arm Regenerative Control
• Digging Regenerative Control
• Auto-Power Lift Control
• Attachment Flow Rate Control

11303-3 Abnormal Arm Roll-In Pilot Voltage: 4.75 V or higher • HP Mode Control
Pressure Sensor High Voltage • Arm Regenerative Control
• Digging Regenerative Control
• Auto-Power Lift Control

11303-4 Abnormal Arm Roll-In Pilot Voltage: Less than 0.25 V • HP Mode Control
Pressure Sensor Low Voltage • Arm Regenerative Control
• Digging Regenerative Control
• Auto-Power Lift Control

T5-6-8
TROUBLESHOOTING / Troubleshooting A

Symptoms in Machine Opera- Remedy for Dr. ZX Remark


tion When Trouble Occurs.
• Combined operation of Retrial B • Check Harness
arm-roll-in and swing: Arm • Replace Swing Pilot Pressure
speed is slow. Sensor
• In case of the machine
equipped with the swing
alarm (optional) and when
swing alarm is effective,
swing alarm continues to
ring.
• Combined operation of Retrial B • Check Harness
arm-roll-in and swing: Arm • Replace Swing Pilot Pressure
speed is slow. Sensor
• In case of the machine
equipped with the swing
alarm (optional) and when
swing alarm is effective,
swing alarm continues to
ring.
• During HP control, boom Retrial B • Check Harness
raise speed does not in- • Replace Boom Raise Pilot
crease. Pressure Sensor
• Combined operation of arm
roll-in and boom raise: Arm
speed is slow.
• During HP control, boom Retrial B • Check Harness
raise speed does not in- • Replace Boom Raise Pilot
crease. Pressure Sensor
• Combined operation of arm
roll-in and boom raise: Arm
speed is slow.
• During HP control, arm roll-in Retrial B • Check Harness
speed does not increase. • Replace Arm Roll-In Pilot
• Combined operation of arm Pressure Sensor
roll-in and swing: Arm speed
is slow.
• During HP control, arm roll-in Retrial B • Check Harness
speed does not increase. • Replace Arm Roll-In Pilot
• Combined operation of arm Pressure Sensor
roll-in and swing: Arm speed
is slow.

T5-6-9
TROUBLESHOOTING / Troubleshooting A

Fault Trouble Cause Influenced Control


Code
11304-3 Abnormal Travel Pilot Pressure Voltage: 4.75 V or higher • Auto-Idle Control
Sensor High Voltage • Idle Speed-Up Control
• ECO Control
• Travel HP Mode Control
• Heater Control
• Travel Torque-Up Control
• Pump 1 Flow Rate Limit Control
• Pump 2 Flow Rate Limit Control
• Travel Motor Swash Angle Con-
trol
• Attachment Flow Rate Control
• Travel Alarm Control

11304-4 Abnormal Travel Pilot Pressure Voltage: Less than 0.25 V • Auto-Idle Control
Sensor Low Voltage • Idle Speed-Up Control
• ECO Control
• Travel HP Mode Control
• Heater Control
• Travel Torque-Up Control
• Pump 1 Flow Rate Limit Control
• Pump 2 Flow Rate Limit Control
• Travel Motor Swash Angle Con-
trol
• Attachment Flow Rate Control
• Travel Alarm Control

11307-3 Abnormal Front Attachment Pi- Voltage: 4.75 V or higher • Auto-Idle Control
lot Pressure Sensor High • Idle Speed-Up Control
Voltage • ECO Control
• Travel HP Mode Control
• Heater Control
• Travel Motor Swash Angle Con-
trol

11307-4 Abnormal Front Attachment Pi- Voltage: Less than 0.25 V • Auto-Idle Control
lot Pressure Sensor Low • Idle Speed-Up Control
Voltage • ECO Control
• Travel HP Mode Control
• Heater Control
• Travel Motor Swash Angle Con-
trol

T5-6-10
TROUBLESHOOTING / Troubleshooting A

Symptoms in Machine Operation When Remedy for Dr. ZX Remark


Trouble Occurs.
• When traveling at idle speed, engine Retrial B • Check Harness
speed does not increase to the specifi- • Replace Travel Pilot Pressure
cation. Sensor
• When traveling, speed does not return
from auto idle speed.
• When traveling, speed does not return
from ECO speed.
• Travel: Slow speed
• When operating ATT, the machine mis-
tracks.
• In case of the machine equipped with
the travel alarm (optional), travel alarm
continues to ring.

• When traveling at idle speed, engine Retrial B • Check Harness


speed does not increase to the specifi- • Replace Travel Pilot Pressure
cation. Sensor
• When traveling, speed does not return
from auto idle speed.
• When traveling, speed does not return
from ECO speed.
• Travel: Slow speed
• When operating ATT, the machine mis-
tracks.
• In case of the machine equipped with
the travel alarm (optional), travel alarm
continues to ring.
• When operating the front attachment at Retrial B • Check Harness
idle speed, engine speed does not in- • Replace Front Pilot Pressure
crease to the specification. Sensor
• When operating the front attachment,
speed does not return from auto idle
speed.
• When operating the front attachment,
speed does not return from ECO speed.
• Although the front attachment is oper-
ated, travel becomes fast.
• When operating the front attachment at Retrial B • Check Harness
idle speed, engine speed does not in- • Replace Front Pilot Pressure
crease to the specification. Sensor
• When operating the front attachment,
speed does not return from auto idle
speed.
• When operating the front attachment,
speed does not return from ECO speed.
• Although the front attachment is oper-
ated, travel becomes fast.

T5-6-11
TROUBLESHOOTING / Troubleshooting A
Proportional Solenoid Valve Failure
Fault Trouble Cause Influenced Control
Code
11400-2 Abnormal Current Feedback of Current: Both of Higher Pump 2 Flow Rate Limit Control
Maximum Pump 2 Flow Rate Limit than 920mA or Less
Control Solenoid Valve than 60 mA
11400-3 Abnormal Feedback High Current of Current: Higher than Pump 2 Flow Rate Limit Control
Maximum Pump 2 Flow Rate Limit 920mA
Control Solenoid Valve

11400-4 Abnormal Feedback Low Current of Current: Less than 56 Pump 2 Flow Rate Limit Control
Maximum Pump 2 Flow Rate Limit mA
Control Solenoid Valve
11401-2 Abnormal Current Feedback of Current: Both of Higher • Speed Sensing Control
Torque Control Solenoid Valve than 920mA or Less • Travel Torque-Up Control
than 60 mA • Attachment Pump Torque De-
crease Control
11401-3 Abnormal Feedback High Current of Current: Higher than • Speed Sensing Control
Torque Control Solenoid Valve 920 mA • Travel Torque-Up Control
• Attachment Pump Torque De-
crease Control
11401-4 Abnormal Feedback Low Current of Current: Less than 56 • Speed Sensing Control
Torque Control Solenoid Valve mA • Travel Torque-Up Control
• Attachment Pump Torque De-
crease Control
11402-2 Abnormal Current Feedback of So- Current: Both of Higher Digging Regenerative Control
lenoid Valve Unit (SF) (Digging than 920mA or Less
Regeneration) than 60 mA
11402-3 Abnormal Feedback High Current of Current: Higher than Digging Regenerative Control
Solenoid Valve Unit (SF) (Digging 920mA
Regeneration)
11402-4 Abnormal Feedback Low Current of Current: Less than 56 Digging Regenerative Control
Solenoid Valve Unit (SF) (Digging mA
Regeneration)
11403-2 Abnormal Current Feedback of So- Current: Both of Higher Arm Regenerative Control
lenoid Valve Unit (SC) (Arm than 920mA or Less
Regeneration) than 60 mA
11403-3 Abnormal Feedback High Current of Current: Higher than Arm Regenerative Control
Solenoid Valve Unit (SC) (Arm Re- 920mA
generation)
11403-4 Abnormal Feedback Low Current of Current: Less than 56 Arm Regenerative Control
Solenoid Valve Unit (SC) (Arm Re- mA
generation)

11404-2 Abnormal Current Feedback of So- Current: Both of Higher • Power Digging Control
lenoid Valve Unit (SG) (Relief than 920mA or Less • Auto-Power Lift Control
Pressure Control) than 60 mA
11404-3 Abnormal Feedback High Current of Current: Higher than • Power Digging Control
Solenoid Valve Unit (SG) (Relief 920mA • Auto-Power Lift Control
Pressure Control)
11404-4 Abnormal Feedback Low Current of Current: Less than 56 • Power Digging Control
Solenoid Valve Unit (SG) (Relief mA • Auto-Power Lift Control
Pressure Control)

T5-6-12
TROUBLESHOOTING / Troubleshooting A

Symptoms in Machine Operation When Trouble Occurs. Remedy for Remark


Dr. ZX
In case ATT flow rate is limited, it cannot be limited. Retrial B • Check Harness

Actual Operation of Proportional Valve during High Current: Retrial B • Check Harness
• Travel mistakes.
• Boom raise operation is slow.
• Arm operation is slow.
• Swing operation is slow.
Actual Operation of Proportional Valve during Low Current: Retrial B • Check Harness
• In case ATT flow rate is limited, it cannot be limited.

Machine overall operation is slow. Retrial B • Check Harness

Actual Operation of Proportional Valve during High Current: Retrial B • Check Harness
• The engine is stalled at Li speed.
• Engine Speed: Middle to Fast: Engine Stall or Large Lug Down

Actual Operation of Proportional Valve during Low Current: Retrial B • Check Harness
• Machine overall operation is slow.

During digging, arm speed is slow. (As deceleration rate is low, Retrial B • Check Harness
this state is not easy to find.)

Actual Operation of Proportional Valve during High Current: Retrial B • Check Harness
• Combined operation of boom rasie and arm roll-in during lift-
ing/precision: The boom raise operation is not smooth.
Actual Operation of Proportional Valve during Low Current: Retrial B • Check Harness
• During digging, arm speed is slow. (As deceleration rate is low,
this state is not easy to find.)
Combined operation of boom raise and arm roll-in with the front Retrial B • Check Harness
attachment over ground, the boom is not raised smoothly and the
arm roll-in full-speed is slow.
Actual Operation of Proportional Valve during High Current: Retrial B • Check Harness
• Digging force (arm) becomes weak.

Actual Operation of Proportional Valve during Low Current: Retrial B • Check Harness
• Combined operation of boom raise and arm roll-in with the front
attachment over ground, the boom is not raised smoothly and
the arm roll-in full-speed is slow.
Pressure increasing is impossible. Retrial B • Check Harness

Actual Operation of Proportional Valve during High Current: Retrial B • Check Harness
• Pressure always increases.

Actual Operation of Proportional Valve during Low Current: Retrial B • Check Harness
• Pressure increasing is impossible.

T5-6-13
TROUBLESHOOTING / Troubleshooting A

Fault Trouble Cause Influenced Control


Code
11405-2 Abnormal Current Feedback of Current: Both of Higher than Travel Motor Swash Angle
Solenoid Valve Unit (SI) (Travel 920mA or Less than 60 mA Selection Control
Motor Fast Speed Selection)
11405-3 Abnormal Feedback High Cur- Current: Higher than 920mA Travel Motor Swash Angle
rent of Solenoid Valve Unit (SI) Selection Control
(Travel Motor Fast Speed Se-
lection)
11405-4 Abnormal Feedback Low Cur- Current: Less than 56 mA Travel Motor Swash Angle
rent of Solenoid Valve Unit (SI) Selection Control
(Travel Motor Fast Speed Se-
lection)
11410-2 Abnormal Current Feedback of Current: Both of Higher than • Pump 1 Flow Rate Limit
Maximum Pump 1 Flow Rate 920mA or Less than 60 mA Control
Limit Control Solenoid Valve • Travel Pump Flow Rate
(Optional)
11410-3 Abnormal Feedback High Cur- Current: Higher than 920mA • Pump 1 Flow Rate Limit
rent of Maximum Pump 1 Flow Control
Rate Limit Control Solenoid • Travel Pump Flow Rate
Valve (Optional)

11410-4 Abnormal Feedback Low Cur- Current: Less than 56 mA • Pump 1 Flow Rate Limit
rent of Maximum Pump 1 Flow Control
Rate Limit Control Solenoid • Travel Pump Flow Rate
Valve (Optional)

T5-6-14
TROUBLESHOOTING / Troubleshooting A

Symptoms in Machine Operation When Trouble Occurs. Remedy for Remark


Dr. ZX
Travel motor is always slow. Retrial B • Check Harness

Operation of Proportional Valve during High Current: Retrial B • Check Harness


• Travel motor is always slow.

Operation of Proportional Valve during Low Current: Retrial B • Check Harness


• Travel motor is always slow.

In case ATT flow rate is limited, it cannot be limited. Retrial B • Check Harness

Actual Operation of Proportional Valve during High Current: Retrial B • Check Harness
• Travel mistacks.
• Boom raise operation is slow.
• Arm operations (roll-in, roll-out) are slow.
• Bucket roll-in and Dump operations are slow.
Operation of Proportional Valve during Low Current: Retrial B • Check Harness
• In case ATT flow rate is limited, it cannot be limited.

T5-6-15
TROUBLESHOOTING / Troubleshooting A
CAN Data Reception Failure
Fault Trouble Cause Influenced Control
Code
11910-2 Actual Engine Speed Faulty Harness • Speed Sensing Control
Received from ECM • Send to ICF

11918-2 Work Mode Faulty Harness • Attachment Operation Speed


Received from Monitor Unit Increase Control
• Attachment Operation Speed
Limit Control
• Attachment Pump Torque
Decrease Control
• Pump 1 Flow Rate Limit Con-
trol
• Pump 2 Flow Rate Limit Con-
trol
• Attachment Flow Rate Con-
trol
• Attachment Valve Selection
(Optional)
11911-2 Security Signal Faulty Harness Theft Prevention Engine Speed,
Received from ECM Engine Torque

11920-2 Fuel Flow Rate Faulty Harness Fuel Flow Rate


Received from ECM
11914-2 Radiator Coolant Temperature Faulty Harness Heater Control
Received from ECM

T5-6-16
TROUBLESHOOTING / Troubleshooting A

Symptoms in Machine Operation When Trouble Occurs. Remedy for Remark


Dr. ZX
Machine operation speed is slow. (During speed sensing, Retrial B • Check Harness
torque is decreased.)
During e-service, the engine is stalled.
• Digging Mode: Lock Retrial B • Check Harness
In case flow rate is decreased and speed decreases during
ATT, stop this control, or Digging is not changed into ATT
mode.
• Work Mode Alarm is displayed on the monitor unit.


T1V1-05-01-102C

In case theft prevention is turned ON by Dr. ZX, engine Retrial B • Check Harness
speed is kept at Minimum speed and pump torque is kept
Minimum.
When the monitor setting is displayed fuel consumption at Retrial B • Check Harness
moment, engine display at moment is “----“.
Heater Control: Ineffective Retrial B • Check Harness

T5-6-17
TROUBLESHOOTING / Troubleshooting A
Other Failures
Fault Trouble Cause Influenced Control
Code
11901-3 Hydraulic Oil Temperature Voltage: 4.52 V or higher • Auto-Warming Up Control
Sensor High Voltage • Arm Regenerative Control
• Digging Regenerative Control
11901-4 Hydraulic Oil Temperature Voltage: Less than 0.23 V • Auto-Warming Up Control
Sensor Low Voltage • Arm Regenerative Control
• Digging Regenerative Control
11905-3 Abnormal Boom Bottom Pres- Voltage: 4.5 V or higher • Overload Alarm
sure Sensor High Voltage
(Optional)

11905-4 Abnormal Boom Bottom Pres- Voltage: Less than 0.25 V • Overload Alarm
sure Sensor Low Voltage
(Optional)

T5-6-18
TROUBLESHOOTING / Troubleshooting A

Symptoms in Machine Operation When Trouble Occurs. Remedy for Remark


Dr. ZX
When temperature is low (hydraulic oil temperature is less Retrial B • Check Harness
than 0 qC), the auto-warming up control is inoperable.

When temperature is low (hydraulic oil temperature is less Retrial B • Check Harness
than 0 qC), the auto-warming up control is inoperable.

When overload alarm is used. Retrial B • Check Harness


• Overload alarm buzzer rings. • Replace Boom Bottom
• The overload alarm is displayed on the monitor unit. Pressure Sensor


T1V1-05-02-002C

When overload alarm is used. Retrial B • Check Harness


• Overload alarm buzzer rings. • Replace Boom Bottom
• The overload alarm is displayed on the monitor unit. Pressure Sensor


T1V1-05-02-002C

T5-6-19
TROUBLESHOOTING / Troubleshooting A
ECM
Sensor System
Fault Trouble Cause
Code
636-2 Abnormal Cam Angle Sensor (No Signal) Although the crank signal is present, the cam signal is
not present.
636-2 Abnormal Cam Angle Sensor (Abnormal The pulse of cam signal is not matched.
Signal)
723-2 Abnormal Crank Speed Sensor (No Sig- Although the cam signal is present, the crank signal is
nal) not present.
723-2 Abnormal Crank Speed Sensor (Abnor- The pulse of crank signal is not matched.
mal Signal)
636-7 Phase Mismatch of Cam Angle Sensor The right cam pulse is not present at the gap in the
crank.

172-3 Abnormal Intake-Air Temperature Sensor Voltage at the intake-air temperature sensor is be-
(Abnormal High Voltage) yond 4.95 V in 3 minutes after the engine starts.
172-4 Abnormal Intake-Air Temperature Sensor Voltage at the intake-air temperature sensor is below
(Abnormal Low Voltage) 0.1 V.
110-3 Abnormal Coolant Temperature Sensor Voltage at the coolant temperature sensor is beyond
(Abnormal High Voltage) 4.85 V.
110-4 Abnormal Coolant Temperature Sensor Voltage at the coolant temperature sensor is below
(Abnormal Low Voltage) 0.1 V

102-4 Abnormal Boost Pressure Sensor (Ab- Voltage at the boost pressure sensor is beyond 4.9 V.
normal High Voltage)
102-3 Abnormal Boost Pressure Sensor (Ab- Voltage at the boost pressure sensor is below 0.1 V
normal Low Voltage)
10001-3 Abnormal EGR Position (Brushless The condition which the output signal of EGR position
spec.) cannot be present in.

108-4 Abnormal Atmospheric Pressure Sensor Voltage at the atmospheric pressure sensor is beyond
(Abnormal High Voltage) 3.8 V.
108-3 Abnormal Atmospheric Pressure Sensor Voltage at the atmospheric pressure sensor is below
(Abnormal Low Voltage) 0.5 V.
174-3 Abnormal Fuel Temperature Sensor (Ab- Voltage at the fuel temperature sensor is beyond 4.85
normal High Voltage) V in 3 minutes after the engine starts.
174-4 Abnormal Fuel Temperature Sensor (Ab- Voltage at the fuel temperature sensor is below 0.1 V.
normal Low Voltage)

T5-6-20
TROUBLESHOOTING / Troubleshooting A

Presumptive Symptoms in Real Machine Opera- Assumptive Conditions at Backup Fault Code
tion (Tech 2)
• While the engine runs, there is nothing abnor- While the engine runs, operate according to P0340
mal with machine operation. standard of the crank sensor. When the en-
• After the engine is stalled, the re-start is im- gine stops, the start is impossible (in order to P0341
possible. prevent the engine from damaging).

• The output power may decrease, white smoke Operate according to standard of the cam sen- P0335
may occur and vibration may occur. sor.
• The engine may be stalled. (If the cam senor is P0336
normal, the engine can re-start.)
• While the engine runs, there is nothing abnor- The timing chain and the belt does not turn P1345
mal with machine operation. smoothly but turn in reverse.
• After the engine is stalled, the re-start is im-
possible.
Nothing special When starting: -10 qC (14 qF) (Start the engine P0113
although what state.)
When operating: 25 qC (77 qF) (Operate nor- P0112
mally.)
Normal temperature: When starting, dark smoke When starting: -20 qC (-4 qF) (Start the engine P0118
may occur and engine combustion sound may be although what state.)
become loud. When operating: 80 qC (176 qF) (Operate P0117
While warming up with fresh air in low tempera- normally.)
ture: Rough idle, engine stall or while smoke may
be occur.
Dark smoke occurs. Boost pressure cannot be corrected. P0238

P0237

There is influence to exhaust gas. As the sensor input is not certain, it cannot be P0487
controlled. Exhaust gas becomes bad.
Operate the engine with EGR valve fully open.
2
Dark smoke occurs at high altitude. Atmospheric pressure 80 kPa (0.8 kgf/cm , 12 P0108
psi) (2000 m above the sea)
O0107

Nothing special When starting: -20 qC (-4 qF) (Start the engine P0183
although what state.)
When operating: 70 qC (158 qF) (Operate nor- P0182
mally.)

T5-6-21
TROUBLESHOOTING / Troubleshooting A

Fault Trouble Cause


Code
157-3 Abnormal Common Rail Pressure Sensor Voltage at the common rail pressure sensor is beyond
(Abnormal High Voltage) 4.5 V.
157-3 Abnormal Common Rail Pressure Sensor Voltage at the common rail pressure sensor is below
(Abnormal Low Voltage) 0.7 V.
100-4 Abnormal Engine Oil Pressure Sensor Voltage at the engine oil pressure sensor is beyond
(Abnormal High Voltage) 4.85 V.
100-3 Abnormal Engine Oil Pressure Sensor Voltage at the engine oil pressure sensor is below 0.1
(Abnormal Low Voltage) V.
105-3 Abnormal Boost Temperature Sensor Voltage at the boost temperature sensor is beyond
(Abnormal High Voltage) 4.95 V over 5 minutes after the engine starts or when
coolant temperature is beyond 50 qC (122 qF).
105-4 Abnormal Boost Temperature Sensor Voltage at the boost temperature sensor is below 0.1
(Abnormal Low Voltage) V.

T5-6-22
TROUBLESHOOTING / Troubleshooting A

Presumptive Symptoms in Real Machine Opera- Assumptive Conditions at Backup Fault Code
tion (Tech 2)
The engine may be stalled. The output power The supply pump can not be controlled. P0193
decreases.
P0192

There is no influence when operating the ma- Nothing special P0523


chine.
P0522

There is no influence when operating the ma- Nothing special P1113


chine.

P1112

T5-6-23
TROUBLESHOOTING/ Troubleshooting A

Influence to Engine Operating Rank


Fault Code Trouble Performance (Current State) Remark
(Presumption) A B C D
636-2 Abnormal Cam Angle Sensor (No No influence during
٤ ٤
Signal) operationg
636-2 Abnormal Cam Angle Sensor After stopping, the
٤ ٤
(Abnormal Signal) re-start is impossible.
723-2 Abnormal Crank Speed Sensor (No No output power
٤
Signal) decrease
723-2 Abnormal Crank Speed Sensor
٤
(Abnormal Signal)
636-7 Phase Mismatch of Cam Angle No influence during
Sensor operationg
٤ ٤
After stopping, the
re-start is impossible.
172-3 Abnormal Intake-Air Temperature No output power
٤
Sensor (Abnormal High Voltage) decrease
172-4 Abnormal Intake-Air Temperature
٤
Sensor (Abnormal Low Voltage)
110-3 Abnormal Coolant Temperature No output power
٤
Sensor (Abnormal High Voltage) decrease
110-4 Abnormal Coolant Temperature
٤
Sensor (Abnormal Low Voltage)
102-4 Abnormal Boost Pressure Sensor No output power
٤
(Abnormal High Voltage) decrease
102-3 Abnormal Boost Pressure Sensor
٤
(Abnormal Low Voltage)
10001-3 Abnormal EGR Position (Brushless No output power
٤
spec.) change
108-4 Abnormal Atmospheric Pressure No output power
٤
Sensor (Abnormal High Voltage) decrease
108-3 Abnormal Atmospheric Pressure
٤
Sensor (Abnormal Low Voltage)
174-3 Abnormal Fuel Temperature Sensor No output power
٤
(Abnormal High Voltage) decrease
174-4 Abnormal Fuel Temperature Sensor
٤
(Abnormal Low Voltage)
157-3 Abnormal Common Rail Pressure Output power
٤
Sensor (Abnormal High Voltage) decrease: 70%
157-4 Abnormal Common Rail Pressure
٤
Sensor (Abnormal Low Voltage)
100-4 Abnormal Engine Oil Pressure No output power
٤
Sensor (Abnormal High Voltage) change
100-3 Abnormal Engine Oil Pressure
٤
Sensor (Abnormal Low Voltage)

T5-6-24
TROUBLESHOOTING/ Troubleshooting A

Influence to Engine
Fault Operating Rank
Trouble Performance Remark
Code (Current State)
(Presumption)
105-3 Abnormal Boost Temperature Sensor No output power
٤
(Abnormal High Voltage) change
105-4 Abnormal Boost Temperature Sensor
٤
(Abnormal Low Voltage)

Operating Rank
A: Diggings operable.
B: Machine can travel with boom raised. (Steering is
impossible.)
C: The engine only runs. (Travel, digging and
operation with light load are impossible.)
D: The engine cannot stop / start.

IMPORTANT: When fault code 723-2 (abnormal


crank speed sensor) is displayed
and the engine does not start, the
cam angle sensor is faulty although
fault codes 636-2 (abnormal cam
angle sensor) and 636-7 (phase
mismatch of cam angle sensor) are
not displayed.

T5-6-25
TROUBLESHOOTING/ Troubleshooting A

External Device System

Fault Code Trouble Cause

10002-2 Abnormal EGR valve control Difference between the target valve lift and actual position
isbeyond 20%.
1347-0 Open circuit in suction control valve The suctioncontrol valve drive current is beyond 2400 mA or
drive system, Shorted circuit in + B or below 50 mA. Or, difference between the tartget current and
GND actual current is 1000 mA or more.

651-3 Open circuit in injection nozzle 㧏1 No input signal of injector 1 monitor.


drive system
652-3 Open circuit in injection nozzle 㧏2 No input signal of injector 2 monitor.
drive system
653-3 Open circuit in injection nozzle 㧏3 No input signal of injector 3 monitor.
drive system
654-3 Open circuit in injection nozzle #4 No input signal of injector 4 monitor.
drive system
655-3 Open circuit in injection nozzle 㧏5 No input signal of injector 5 monitor.
drive system
656-3 Open circuit in injection nozzle 㧏6 No input signal of injector 6 monitor.
drive system

T5-6-26
TROUBLESHOOTING/ Troubleshooting A

Presumptive Symptoms in Real Machine Fault Code


Assumptive Conditions at Backup
Operation (Tech 2)
There is influence to exhaust gas. EGR cannot be controlled. P0488
As exhaust gas becomes bad, EGR stops.
The engine may be stalled and the rotation The supply pump cannot be controlled. P0090
speed increases automatically and abnormally ψ Prevent the engine from increasing the rotation
according to open or shorted circuitc ondition. speed automatically and abnormally (Protect the
Dark smoke occurs. Output power is too large. engine).

Vibration of the engine is large, Rough idle, #1 injector cannot be controlled. P0201
output power decrease, faulty increasing of ψ Stop drive pulse output of #1 injector.
rotation speed, output power decrease
#2 injector cannot be controlled. P0202
ψ Stop drive pulse output of #2 injector.
#3 injector cannot be controlled. P0203
ψ Stop drive pulse output of #3 injector.
#4 injector cannot be controlled. P0204
ψ Stop drive pulse output of #4 injector.
#5 injector cannot be controlled. P0205
ψ Stop drive pulse output of #5 injector.
#6 injector cannot be controlled. P0206
ψ Stop drive pulse output of #6 injector.

T5-6-27
TROUBLESHOOTING/ Troubleshooting A

Fuel System

Fault Code Trouble Cause

157-0 Abnormal common rail pressure Common rail pressure is beyond 185 Mpa.
(First stage)

157-0 Abnormal commo rail pressure The first stage “Abnormal common rail presure” is
(Second stage) approveand commonrail pressure is beyond 190 Mpa.

157-2 Abnormal commonrail pressure When DUTY to the suction control valve is 40 % or more, or
3
(Pump over-pressure) target pressure to the suction control valve is 90 mm /sec or
2
less, actual rail pressure is 40 MPa (410 kgf/cm , 5820 psi)
higher than the target rail pressure.
633-7 Pressure limiter open The pressure limiter is open.

1240-1 No pressure to pump (Fuel leakage) When DUTY to the suction control valve is 33 % or less, or
3
pressure to the suction control valve is 28000 mm /sec or
-1
more and 1200 min , actual rail pressure is 50 MPa (510
2
kgf/cm , 7270 psi) lower than the target rail pressure.
-1
1239-1 No pressure to pump (Fuel leakage) When pressure to the suction control valve is 900 min ,
2
actual rail pressure is 15Mpa (150 kgf/cm , 2180 psi) or less.

T5-6-28
TROUBLESHOOTING/ Troubleshooting A

Presumptive Symptoms in Real Machine Fault Code


Assumptive Conditions at Backup
Operation (Tech 2)
Vibration of the engine may be large, Rough idle, Prevention the junection system (pump) from P0088
output power decrease may occur, faulty damage
increasing of rotation speed, dark smoke may (Protect the RP sensor by over-pressure)
occur, output power may be too large.

Vibration of the engine may be large, Rough idle, Prevention the junection system from damage P0088
output power decrease may occur, faulty (Pressure is too much as PR is clogged.)
increasing of rotation speed, dark smoke may
occur, output power may be too large.
Vibration of the engine may be large, Rough idle, Prevention the junection system (pmp) from P0089
output power decrease may occur, faulty damage
increasing of rotation speed, dark smoke may (Protect the RP sensor by over-pressure)
occur, output power may be too large.
Output power decrease Rial pressure is beyond the allowable pressure. P1095

Vibration of the engine may be large, Rough idle, Fuel leakage is too much. P1093
output power decrease may occur, faulty Difference between target rail pressure and actual
increasing of rotation speed, dark smoke may rail pressure is larger than the specification.
occur, output power may be too large. (Large deflection)

Vibration of the engine may be large, Rough idle, Fuel leakage is too much. P0087
output power decrease may occur, faulty Actual rail pressure does not increase to the
increasing of rotation speed, dark smoke may required pressure.
occur, output power may be too large.

T5-6-29
TROUBLESHOOTING/ Troubleshooting A

Influence to Engine Operating Rank


Fault (Current)
Trouble Performance Remark
Code
(Presumption) A B C D
10002-2 Abnormal EGR valve control No output power
٤
change
1347-0 Open circuit in suction control valve Output power
drive system, Shorted circuit in + B or decrease: 50% ٤
GND
651-3 Open circuit in injection nozzle 㧏 1 Output power
٤
drive system decrease: 15%
652-3 Open circuit in injection nozzle 㧏 2 (Five cylinders drive.)
٤
drive system
653-3 Open circuit in injection nozzle 㧏 3
٤
drive system
654-3 Open circuit in injection nozzle 㧏 4
٤
drive system
655-3 Open circuit in injection nozzle 㧏 5
٤
drive system
656-3 Open circuit in injection nozzle 㧏 6
٤
drive system

Operating Rank
Influence to Engine (Current)
Fault
Trouble Performance Remark
Code
(Presumption) A B C D

157-0 Abnormal common rail pressure (First Output power


٤
stage) decrease: 50%
157-0 Abnormal commo rail pressure Output power
٤
(Second stage) decrease: 50%
157-2 Abnormal commonrail pressure Output power
٤
(Pump over-pressure) decrease: 50%
633-7 Pressure limiter open Output power
٤
decrease: 50%
1240-1 No pressure to pump (Fuel leakage) Output power ٤
1239-1 No pressure to pump (Fuel leakage) decrease: 50% ٤

Operating Rank
A: Diggings operable.
B: Machine can travel with boom raised. (Steering is
impossible.)
C: The engine only runs. (Travel, digging and
operation with light load are impossible.)
D: The engine cannot stop / start.

T5-6-30
TROUBLESHOOTING/ Troubleshooting A
(Blank)

T5-6-31
TROUBLESHOOTING/ Troubleshooting A

Fault Code Trouble Cause

110-0 Overheating Coolant temperature is beyond 120 qC (248 qF) when


operating the engine.
-1
190-0 Overrunning In case the engine speed is beyond 2500 min

Fault Code Trouble Cause

987-3 Abnormal check engine lamp No monitor signal of the check engine lamp

1485-2 Abnormal main relay system Voltage in the main relay system is 1 V or less with the main
relay coil output ON.
Although the main relay coil output is turned OFF, the main
relay is kept ON.

T5-6-32
TROUBLESHOOTING/ Troubleshooting A

Presumptive Symptoms in Real Machine Fault Code


Assumptive Conditions at Backup
Operation (Tech 2)
There is no influence when operating the Nothing special (The history of overheating is P1173
machine. recorded.)

Engine speed of the excavator may not increase Mistake of gear change, etc. P0219
-1
2500 min or more.

Presumptive Symptoms in Real Machine Fault Code


Assumptive Conditions at Backup
Operation (Tech 2)
There is no influence when operating the Nothing special
machine. P0650

The engine cannot start. Nothing

P1625
Electrical power is kept supplying to the Nothing
machine.

T5-6-33
TROUBLESHOOTING/ Troubleshooting A

Operating Ranke
Influence to Engine (Current)
Fault
Trouble Performance Remark
Code
(Presumption) A B C D

110-0 Overheating No output power


٤
change
190-0 Overrunning No output power
٤
change

Influence to Engine Operating Ranke


Fault (Current)
Trouble Performance Remark
Code
(Presumption) A B C D
987-3 Abnormal check engine lamp No output power
٤
change
1485-2 Abnormal main relay system The engine stops. ٤
Nothing (The engine
cannot re-start
٤ ٤
according to battery
voltage.)

Operating Rank
A: Diggings operable.
B: Machine can travel with boom raised. (Steering is
impossible.)
C: The engine only runs. (Travel, digging and
operation with light load are impossible.)
D: The engine cannot stop / start.

T5-6-34
TROUBLESHOOTING/ Troubleshooting A
(Blank)

T5-6-35
TROUBLESHOOTING/ Troubleshooting A

Internal Circuit System

Fault Code Trouble Cause

10005-1 Abnormal Charge Circuit (Bank 1) In case volate at bank 1 of charge circuit in ECM is low

10006-1 Abnormal Charge Circuit (Bank 2) In case volate at bank 2 of charge circuit in ECM is low

10008-2 Abnormal A/D Conversion A/D conversion cannot be done.


10007-2 Abnormal CPU Within 100 msec after the key switch is turned ON, failure of
main CPU is detected by sub CPU.
(Sub CPU resets CPU.)
1077-2 Abnormal IC for CPU watching No change of RUN-SUB pulse in 20 msec
628-2 Abnormal ROM ROM is broken.
10013-2 Abnormal EEPROM EEPROM is broken.

1079-2 Abnormal 5 V Power Source 1 When battery volate is between 16 V and 32 V, voltage of
Voltage IGKEY power source is 5.5 V or more or 4.5 V or less.
1080-2 Abnormal 5 V Power Source 2 When battery volate is between 16 V and 32 V, voltage of
Voltage IGKEY power source is 5.5 V or more or 4.5 V or less.

10009-2 Abnormal 5 V Power Source 3 When battery volate is between 16 V and 32 V, voltage of
Voltage IGKEY power source is 5.5 V or more or 4.5 V or less.

10010-2 Abnormal 5 V Power Source 4 When battery volate is between 16 V and 32 V, voltage of
Voltage IGKEY power source is 5.5 V or more or 4.5 V or less.

10011-2 Abnormal 5 V Power Source 5 When battery volate is between 16 V and 32 V, voltage of
Voltage IGKEY power source is 5.5 V or more or 4.5 V or less.

10003-2 Abnormal Injection Nozzle Common No monitor siganals of injectors 1, 3, 5


1 Drive System
10004-2 Abnormal Injection Nozzle Common No monitor siganals of injectors 2, 4, 6
2 Drive System

T5-6-36
TROUBLESHOOTING/ Troubleshooting A

Presumptive Symptoms in Real Machine Fault Code


Assumptive Conditions at Backup
Operation (Tech 2)
Vibration of the engine may be large, Rough idle, The injector cannot be controlled. P0611
output power decrease may occur, faulty ψ Stop output of drive signal at broken common
increasing of rotation speed may occur, the side
engine may be stalled. (Protect the engine from damage) P0612

Output power decrease, dark smoke occur. All analogue sensor cannot be used. P1630
Output power decrease CPU is broken. P0606

The engine cannot start. P0606

Output power decrease Sub CPU is broken. P0601


The engine stops. Data of ROM cannot be read. P1603

There is no influence when operating the Data cannot be written to EEPROM. P1631
machine.

Same as Abnormal accelerator Sensor φ P1632

Same as Abnomal atmospheric and in-take φ P1633


temperaturecsensors

Same as Abnomal coolant temperature, fuel φ P1634


temperature and hydraulic oil pressure sensors

Same as Abnomal boost pressure and boost φ P1635


temperature sensors

Same as Abnomal rail pressure and EGR φ P1261


position sensors
Vibration of the engine may be large, Rough idle, The injector cannot be controlled. P1262
output power decrease may occur, faulty ψ Stop output of drive signal at broken common
increasing of rotation speed may occur, the side
engine may be stalled. (Protect the engine from damage)

T5-6-37
TROUBLESHOOTING/ Troubleshooting A

Influence to Engine Operating Rank


Fault Code Trouble Performance (Current) Remark
(Presumption) A B C D
10005-1 Abnormal Charge Circuit (Bank 1) Output power ٤ ٤
10006-1 Abnormal Charge Circuit (Bank 2) decrease: 60%
٤ ٤
(Three cylinders drive.)
10008-2 Abnormal A/D Conversion Output power
٤
decrease: 50%
10007-2 Abnormal CPU Output power
٤
decrease: 50%
The engine cannot
٤
start.
1077-2 Abnormal IC for CPU watching Output power
٤
decrease: 50%
628-2 Abnormal ROM The engine stops. ٤
10013-2 Abnormal EEPROM No output power
٤
decrease
1079-2 Abnormal 5 V Power Source 1 Voltage Idle Speed Operation ٤
1080-2 Abnormal 5 V Power Source 2 Voltage No output power
٤
decrease
10009-2 Abnormal 5 V Power Source 3 Voltage No output power
٤
change
10010-2 Abnormal 5 V Power Source 4 Voltage No output power
٤
decrease
10011-2 Abnormal 5 V Power Source 5 Voltage Output power
٤ ٤
decrease: 50%
10003-2 Abnormal Injection Nozzle Common 1 Output power
٤ ٤
Drive System decrease: 60%
10004-2 Abnormal Injection Nozzle Common 2 (Three cylinders drive.)
٤ ٤
Drive System

Operating Rank
A: Diggings operable.
B: Machine can travel with boom raised. (Steering is
impossible.)
C: The engine only runs. (Travel, digging and
operation with light load are impossible.)
D: The engine cannot stop / start.

T5-6-38
TROUBLESHOOTING/ Troubleshooting A
(Blank)

T5-6-39
TROUBLESHOOTING/ Troubleshooting A

Communication System

Fault Code Trouble Cause

639-2 Abnormal CAN Bus Line Detect the bus line off.

639-3 Abnormal CAN Time Out In case the CAN data reception is not approved in
prescribedtime

T5-6-40
TROUBLESHOOTING/ Troubleshooting A

Presumptive Symptoms in Real Machine Fault Code


Assumptive Conditions at Backup
Operation (Tech 2)
Speed is turnd into idle speed. CAN communication is operable. U2104

U2106

T5-6-41
TROUBLESHOOTING/ Troubleshooting A

Influence to Engine Operating Rank


Fault
Trouble Performance (Current) Remark
Code
(Presumption) A B C D
639-2 Abnormal CAN Bus Line Idle speed ٤
639-3 Abnormal CAN Time Out ٤

T5-6-42
TROUBLESHOOTING/ Troubleshooting A
(Blank)

T5-6-43
TROUBLESHOOTING/ Troubleshooting A
ICF

Fault Code Trouble Cause

14000-2 Abnormal CAN Communication Data cannot be received due to the noise on the CAN bus
line.
14001-2 ICF: Flash Memory: Read / Write In case the internal memory is abnormal when the key is
Error turned ON

14002-2 ICF: External RAM: Read / Write In case the internal memory is abnormal when the key is
Error turned ON

14003-2 ICF: EEPROM: Sum Check Error In case the internal memory is abnormal when the key is
turned ON
14006-2 ICF: Satellite Communication In casse communication to the satellite terminal cannot be
Terminal: Communication Error done over 30 seconds.

14008-2 ICF: Abnormal Internal RAM In case the internal memory is abnormal when the key is
turned ON

T5-6-44
TROUBLESHOOTING/ Troubleshooting A

Fault Code Remedy

14000-2 Check for CAN communication bus line.

14001-2 After initializng the information C/U by using Dr. ZX, re-try in the troubleshooting.
If the error code is displayed after re-try, ICF may be broken.
Replace ICF.
NOTE: When initialising the information C/U, all stored data is deleted.
14002-2 After initializng the information C/U by using Dr. ZX, re-try in the troubleshooting.
If the error code is displayed after re-try, ICF may be broken.
Replace ICF.
NOTE: When initialising the information C/U, all stored data is deleted.
14003-2 As ICF may be broken, replace ICF.

14006-2 Check for the items below.


1. Check if the communication line is abnormal.
2. Check if the electrical power source of communication terminal is abnormal.
• Electrical power source
• Fuses
3. Check if the satellilte terminal is broken.
14008-2 Re-try in the troubleshooting by using Dr.ZX.
If the error code is displayed after re-try, ICF may be broken.

T5-6-45
TROUBLESHOOTING/ Troubleshooting A

Satellite Terminal

Fault Code Trouble Cause

14100-2 Satellite Communication Terminal: Data cannot be received due to the noise on the CAN bus
Abnormal EEPROM line.
14101-2 Satellite Communication Terminal: In case the internal memory is abnormal when the key is
Abnormal IB/OB Queue turned ON
14102-2 Satellite Communication Terminal: In case the internal memory is abnormal when the key is
Abnormal Local Loup Back turned ON
14103-2 Satellite Communication Terminal: In case the internal memory is abnormal when the key is
The satellite is not found. turned ON
14104-2 Satellite Communication Terminal: In casse communication to the satellite terminal cannot be
Fail 1 of Remote Loup Back done over 30 seconds.
14105-2 Satellite Communication Terminal: In case the internal memory is abnormal when the key is
Fail 2 of Remote Loup Back turned ON
14106-2 Satellite Communication Terminal: In case sending and receiving data are unmatched.
Sending and receiving data are
mistached.

T5-6-46
TROUBLESHOOTING/ Troubleshooting A

Fault Code Remedy

14100-2 Replace the controller.

14101-2 Replace the controller.

14102-2 Replace the controller.

14103-2 Replace the controller.

14104-2 Replace the controller.

14105-2 Replace the controller.

14106-2 Replace the controller.

T5-6-47
TROUBLESHOOTING/ Troubleshooting A

Monitor Unit

Fault Code Trouble Cause

13303-2 Abnormal Thermister Temperature Thermister temperature is 85 qC (185 qF) or higher.


13304-2 Abnormal REG Input H Level During REG input H level
13305-2 Abnormal Manual Glow EXT Output In case Glow EXT input is not matched with Glow EXT output
13306-2 Abnormal EEPROM When failure reading EEPROM occurs
13308-2 Abnormal CAN Communication Bus off occurs beyond five times.
13310-2 Shorted circuit in Coolant The state, input 105r30 : or less, is kept over 60 seconds.
Temperature Sensor
13311-2 Shorted circuit in Fuel Leverl Sensor The state, input 3r1 : or less, is kept over 60 seconds.
13311-4 Open circuit in Fuel Leverl Sensor The state, input 135r20 : or less, is kept over 60 seconds.

T5-6-48
TROUBLESHOOTING / Troubleshooting A

Fault Code Remedy

13303-2 Cool the monitor unit and so on until temperature inside the monitor unit is less than 85 qC
(185 qF).
13304-2 (Refer to the Troubleshooting flow chart.)

13306-2 If this fault code is displayed after retarial, replace the monitor unit.

13308-2 Refer to “Check CAN Harness” on page T5-6-52.

13310-3 Check coolant temperature sensor and harness.

13311-3 Check fuel level sensor and harness.

13311-4 Check fuel level sensor and harness.

T5-6-49
TROUBLESHOOTING / Troubleshooting A
CONTROLLER HARDWARE FAILURE
MC FAULT CODE 11000 to 11002

Fault Code Trouble Cause Influenced Control


11000-2 Abnormal EEPROM Faulty MC All Control
11001-2 Abnormal RAM Faulty MC All Control
11002-2 Abnormal A/D Conversion Faulty MC All Control

YES *Faulty MC


Check if operation of engine
and machine is normal.

Faulty MC
NO

* When the fault code is displayed in the result of


retrial and If operation of engine and machine is
normal, the machine can be used.

T5-6-50
TROUBLESHOOTING / Troubleshooting A
MC FAULT CODE 11003

Fault Code Trouble Cause Influenced Control


11003-3 Abnormal Sensor Voltage Faulty MC All Control

YES Faulty sensor


Disconnect connectors of
all sensors corresponding
to the displayed fault code
and retry. Check if fault Disconnect all
code 11003-3 disappears. connectors at MC YES Short-circuited harness
end. Check for between MC and sensor in
continuity between the harness with continuity
terminals #1 and #3
of harness end
NO
connector of each
sensor. Faulty MC
NO
· Key switch: OFF

Connector (Harness end of connector viewed from the


open side)
x Pressure Sensor (Travel) x Pump 1 Delivery Pressure Sensor:
x Pressure Sensor (Front Attachment) x Pump 2 Delivery Pressure Sensor
x Pressure Sensor (Swing)
x Pressure Sensor (Boom Raise)
x Pressure Sensor (Arm Roll-In) 3 2 1
x Pressure Sensor (Auxiliary) (Optional)
x Pump 1 Control Pressure Sensor
x Pump 2 Control Pressure Sensor

1㩷 2㩷 3㩷

T5-6-51
TROUBLESHOOTING / Troubleshooting A
MC FAULT CODE 11004

Fault Code Trouble Cause Influenced Control


11004-2 Abnormal CAN Faulty MC • Heater Control
Communication • Speed Sensing Control
• Attachment Operation Speed Increase
Control
• Attachment Operation Speed Limit Control
• Attachment Pump Torque Decrease Control
• Pump 1 Flow Rate Limit Control
• Pump 2 Flow Rate Limit Control
• Attachment Flow Rate Control (Optional)
• Attachment Valve Selection (Optional)
• CAN Cycle Data Communication

Dr.ZX
Satellite
Terminal㩷

Monitor Unit㩷 ICF

CAN Harness

MC

ECM

T1V1-02-01-050C

T5-6-52
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

MC Fault Code List

Controller Hardware Failure


Fault Code Trouble Cause Symptoms in Machine Remedy
Operation When Trouble
Occurs.
11000-2 Abnormal EEPROM Faulty MC - Replace MC.
11001-2 Abnormal RAM Faulty MC - Replace MC.
11002-2 Abnormal A/D Faulty MC - Replace MC.
Converter
11003-3 Abnormal Sensor Faulty MC Although the engine control Check the sensor connected
Voltage Faulty sensor dial is operated, the engine to MC.
Faulty harness speed does not change. Check the harness.
Replace MC.

T5-5-3
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

CAN Data Reception Failure


Fault Code Trouble Cause Symptoms in Machine Operation Remedy
When Trouble Occurs.
11006-2 Engine Controller Faulty harness The machine movement is slow. Check the harness.
Communication Error (During speed sensing, the torque is
reduced.)
11007-2 (CAN0) Information Faulty MC The machine movement is slow. Check the CAN0
Controller Faulty CAN0 harness.
Communication Error harness Replace MC.
1
11008-2 (CAN1) Information Faulty MC The machine movement is slow. Check the CAN1
Controller Faulty CAN1 harness.
Communication Error harness Replace MC.
2
11009-2 (CAN0) Monitor Faulty MC The machine movement is slow. Check the CAN0
Controller Faulty CAN0 harness.
Communication Error harness Replace MC.
1
11010-2 (CAN1) Monitor Faulty MC The machine movement is slow. Check the CAN1
Controller Faulty CAN1 harness.
Communication Error harness Replace MC.
2

T5-5-4
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Engine Failure
Fault Code Trouble Cause Symptoms in Machine Remedy
Operation When Trouble
Occurs.
11100-2 Abnormal Engine Engine speed: 4000 The machine operation Check the crank speed
Speed min-1 or more speed is slow. (During sensor.
speed sensing, the torque is Check the cam angle sensor.
decreased.)
11101-3 Engine Control Dial Voltage: more than Trouble condition with the Check the harness.
Sensor Circuit High 4.78 V key switch ON: The engine Replace the engine control
Input speed is kept at slow idle dial.
speed.
Trouble condition during
operation: The engine speed
is kept at the speed just
before trouble.
11101-4 Engine Control Dial Voltage: less than Trouble condition with the Check the harness.
Sensor Circuit Low 0.22 V key switch ON: The engine Replace the engine control
Input speed is kept at slow idle dial.
speed.
Trouble condition during
operation: The engine speed
is kept at the speed just
before trouble.

T5-5-5
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Pump Failure
Fault Code Trouble Cause Symptoms in Machine Operation Remedy
When Trouble Occurs.
11200-3 Pump 1 Delivery Voltage: more Combined operation of arm roll- Check the harness.
Pressure Sensor than 4.8 V in and boom raise or combined Replace the pump 1 delivery
Circuit High Input operation of arm roll-in and swing: pressure sensor.
Arm speed is slow.
Single operation of boom raise:
Lifting force is weak.
Travel: Slow speed
11200-4 Pump 1 Delivery Voltage: less Combined operation of arm roll- Check the harness.
Pressure Sensor than 0.1 V in and boom raise or combined Replace the pump 1 delivery
Circuit Low Input operation of arm roll-in and swing: pressure sensor.
Arm speed is slow.
Single operation of boom raise:
Lifting force is weak.
Travel: Slow speed
11202-3 Pump 2 Delivery Voltage: more Combined operation of arm roll- Check the harness.
Pressure Sensor than 4.8 V in and boom raise or combined Replace the pump 2 delivery
Circuit High Input operation of arm roll-in and swing: pressure sensor.
Arm speed is slow.
Travel: Slow speed
11202-4 Pump 2 Delivery Voltage: less Combined operation of arm roll- Check the harness.
Pressure Sensor than 0.1 V in and boom raise or combined Replace the pump 2 delivery
Circuit Low Input operation of arm roll-in and swing: pressure sensor.
Arm speed is slow.
Travel: Slow speed

T5-5-6
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Fault Code Trouble Cause Symptoms in Machine Operation Remedy


When Trouble Occurs.
11206-3 Pump 1 Flow Voltage: more Although speed normally returns Check the harness.
Control Pressure than 4.8 V to fast idle speed when a control Replace the pump 1 control
Sensor Circuit High lever is operated in ECO mode, pressure sensor.
Input engine speed is not increased in
abnormal condition.
Fast travel cannot be selected
easily.
11206-4 Pump 1 Flow Voltage: less Although speed normally returns Check the harness.
Control Pressure than 0.1 V to fast idle speed when a control Replace the pump 1 control
Sensor Circuit Low lever is operated in ECO mode, pressure sensor.
Input engine speed is not increased in
abnormal condition.
Fast travel cannot be selected
easily.
11208-3 Pump 2 Flow Voltage: more Although speed normally returns Check the harness.
Control Pressure than 4.8 V to fast idle speed when a control Replace the pump 2 control
Sensor Circuit High lever is operated in ECO mode, pressure sensor.
Input engine speed is not increased in
abnormal condition.
Fast travel cannot be selected
easily.
11208-4 Pump 2 Flow Voltage: less Although speed normally returns Check the harness.
Control Pressure than 0.1 V to fast idle speed when a control Replace the pump 2 control
Sensor Circuit Low lever is operated in ECO mode, pressure sensor.
Input engine speed is not increased in
abnormal condition.
Fast travel cannot be selected
easily.

T5-5-7
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Pilot Failure
Fault Code Trouble Cause Symptoms in Machine Operation Remedy
When Trouble Occurs.
11301-3 Swing Pilot Pressure Voltage: more Swing speed becomes slow. Check the harness.
Sensor Circuit High than 4.8V Combined operation of swing, arm Replace the swing pilot
Input roll-in, and boom raise: Boom raise pressure sensor.
speed becomes slow and arm
speed becomes fast.
Swing alarm (optional) continues
to sound.
11301-4 Swing Pilot Pressure Voltage: less Swing speed becomes slow. Check the harness.
Sensor Circuit Low than 0.1 V Combined operation of swing, arm Replace the swing pilot
Input roll-in, and boom raise: Boom raise pressure sensor.
speed becomes slow and arm
speed becomes fast.
Swing alarm (optional) continues
to sound.
11302-3 Boom Raise Pilot Voltage: more During boom raise operation, Check the harness.
Pressure Sensor than 4.8 V engine speed does not increase. Replace the boom raise pilot
Circuit High Input Combined operation of swing, arm pressure sensor.
roll-in, and boom raise: Boom does
not raise easily.
Single operation of boom raise:
Lifting force is weak.
11302-4 Boom Raise Pilot Voltage: less During boom raise operation, Check the harness.
Pressure Sensor than 0.1 V engine speed does not increase. Replace the boom raise pilot
Circuit Low Input Combined operation of swing, arm pressure sensor.
roll-in, and boom raise: Boom does
not raise easily.
Single operation of boom raise:
Lifting force is weak.
11303-3 Arm Roll-In Pilot Voltage: more During arm roll-in operation, Check the harness.
Pressure Sensor than 4.8 V engine speed does not increase. Replace the arm roll-in pilot
Circuit High Input Arm speed becomes fast. pressure sensor.
11303-4 Arm Roll-In Pilot Voltage: less During arm roll-in operation, Check the harness.
Pressure Sensor than 0.1 V engine speed does not increase. Replace the arm roll-in pilot
Circuit Low Input Arm speed becomes fast. pressure sensor.

T5-5-8
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Fault Code Trouble Cause Symptoms in Machine Operation Remedy


When Trouble Occurs.
11304-3 Travel Pilot Pressure Voltage: more Machine travels slowly. Check the harness.
Sensor Circuit High than 4.8 V When traveling, engine speed Replace the travel pilot
Input does not increase to the pressure sensor.
specification.
When traveling, engine speed
does not return from auto-idle
speed.
When traveling, engine speed
does not return from ECO speed.
Travel alarm (optional) continues
to sound.
11304-4 Travel Pilot Pressure Voltage: less Machine travels slowly. Check the harness.
Sensor Circuit Low than 0.1 V When traveling, engine speed Replace the travel pilot
Input does not increase to the pressure sensor.
specification.
When traveling, engine speed
does not return from auto-idle
speed.
When traveling, engine speed
does not return from ECO speed.
Travel alarm (optional) continues
to sound.
11307-3 Front Pilot Pressure Voltage: more Front attachment operating speed Check the harness.
Sensor Circuit High than 4.8 V is slow. Replace the front pilot
Input When operating the front pressure sensor.
attachment, engine speed does
not increase to the specification.
When operating the front
attachment, engine speed does
not return from auto-idle speed.
When operating the front
attachment, engine speed does
not return from ECO speed.
11307-4 Front Pilot Pressure Voltage: less Front attachment operating speed Check the harness.
Sensor Circuit Low than 0.1 V is slow. Replace the front pilot
Input When operating the front pressure sensor.
attachment, engine speed does
not increase to the specification.
When operating the front
attachment, engine speed does
not return from auto-idle speed.
When operating the front
attachment, engine speed does
not return from ECO speed.

T5-5-9
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Proportional Solenoid Valve Failure


Fault Code Trouble Cause Symptoms in Machine Operation Remedy
When Trouble Occurs.
11400-2 Pump 2 Flow Rate Solenoid valve Pump 2 flow rate cannot be Check the harness.
Limit P/S Valve output: 140 mA controlled.
Abnormal FB or more, feedback
current: More
than 920 mA or
less than 70 mA;
both are detected.
11400-3 Pump 2 Flow Rate Current: more Pump 2 flow rate can be always Check the harness.
Limit P/S Valve FB High than 920 mA controlled.
Current Machine mistracks.
Boom raise operation speed is slow.
Arm operation speed is slow.
Attachment operation speed is slow.
11400-4 Pump 2 Flow Rate Current: less than Pump 2 flow rate cannot be Check the harness.
Limit P/S Valve FB Low 70 mA controlled.
Current
11401-2 Torque P/S Valve Solenoid valve Machine overall operation is slow. Check the harness.
Abnormal FB output: 140 mA
or more, feedback
current: More
than 920 mA or
less than 70 mA;
both are detected.
11401-3 Torque P/S Valve FB Current: more The engine stalls is remarkable at high Check the harness.
High Current than 920 mA loaded. In addition, the engine lug-
down is remarkable.
11401-4 Torque P/S Valve FB Current: less than Machine overall operation is slow. Check the harness.
Low Current 70 mA
11402-2 Solenoid Valve Unit Solenoid valve During digging operation: Arm Check the harness.
(SF) Abnormal FB output: 140 mA operation speed is slow. (As
or more, feedback deceleration rate is low, this state is
current: More not easy to find.)
than 920 mA or
less than 70 mA;
both are detected.
11402-3 Solenoid Valve Unit Current: more Combined operation of arm roll-in Check the harness.
(SF) FB High Input than 920 mA and boom raise during precision
operation: The boom raise operation
is not smooth.
11402-4 Solenoid Valve Unit Current: less than During digging operation: Arm Check the harness.
(SF) FB Low Input 70 mA operation speed is slow. (As
deceleration rate is low, this state is
not easy to find.)

T5-5-10
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Fault Code Trouble Cause Symptoms in Machine Operation Remedy


When Trouble Occurs.
11403-2 Solenoid Valve Unit Solenoid valve Arm operation speed becomes fast. Check the harness.
(SC) Abnormal FB output: 140 mA
or more, feedback
current: More
than 920 mA or
less than 70 mA;
both are detected.
11403-3 Solenoid Valve Unit Current: more Arm operation speed becomes slow. Check the harness.
(SC) FB High Input than 920 mA Cylinder hesitation easily occurs
during combined operation.
11403-4 Solenoid Valve Unit Current: less than Arm operation speed becomes fast. Check the harness.
(SC) FB Low Input 70 mA
11407-2 Solenoid Valve Unit Solenoid valve Pressure increasing is impossible. Check the harness.
(SG) Abnormal FB output: 140 mA Travel: Slow speed
or more, feedback
current: More
than 920 mA or
less than 70 mA;
both are detected.
11407-3 Solenoid Valve Unit Current: more Pressure always increases. Check the harness.
(SG) FB High Input than 920 mA Travel: Fast speed
11407-4 Solenoid Valve Unit Current: less than Pressure increasing is impossible. Check the harness.
(SG) FB Low Input 70 mA Travel: Slow speed

T5-5-11
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Other Failures
Fault Code Trouble Cause Symptoms in Machine Remedy
Operation When Trouble
Occurs.
11901-3 Hydraulic Oil Voltage: more than 4.35 V When hydraulic oil Check the harness.
Temperature Sensor temperature is less than
Circuit High Input 0 °C, the auto-warming
up control is impossible.
11901-4 Hydraulic Oil Voltage: less than 0.1 V When hydraulic oil Check the harness.
Temperature Sensor temperature is less than
Circuit Low Input 0 °C, the auto-warming
up control is impossible.

T5-5-12
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

ECF Fault Code List

Fault Code Trouble Cause Symptoms in Machine Remedy


Operation When Trouble
Occurs.
11600-2 Abnormal EEPROM Faulty ECF - Replace ECF.
11601-2 Abnormal RAM Faulty ECF - Replace ECF.
11602-2 Abnormal A/D Faulty ECF - Replace ECF.
conversion
11603-3 Abnormal sensor Faulty ECF Although the engine Check the sensor
voltage Faulty sensor control dial is operated,
connected to ECF.
Faulty harness the engine speed does Check the harness.
not change. Replace ECF.
11604-2 Abnormal CAN Faulty ECF The machine movement Check the CAN
communication Faulty CAN harness is slow. harness.
Replace ECF.
16605-2 Abnormal engine Engine speed: more than 4000 The machine movement Check the harness.
speed (overrunning) min-1 is slow. (During speed Replace the N
sensing, the torque is sensor.
reduced.)
16606-3 Abnormal EC angle Voltage: more than 4.78 V Engine learning fails. Check the harness.
sensor high voltage Engine learning is Replace the EC
impossible. sensor.
16606-4 Abnormal EC angle Voltage: less than 0.22 V Engine learning fails. Check the harness.
sensor low voltage Engine learning is Replace the EC
impossible. sensor.
16607-2 Target engine speed Faulty harness The engine speed is Check the harness.
sent from MC kept at the speed just
before trouble. (Can
communication is
impossible.)

T5-5-13
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Monitor Controller (Monitor) Fault Code List

Fault Code Trouble Cause Remedy


13002-2 ECF Communication Faulty monitor controller Check the CAN0 harness.
Error Faulty CAN0 harness Replace monitor controller.
13003-2 MC Communication Faulty monitor controller Check the CAN0 harness.
Error 1 Faulty CAN0 harness Replace monitor controller.
13004-2 MC Communication Faulty monitor controller Check the CAN1 harness.
Error 2 Faulty CAN1 harness Replace monitor controller.
13005-2 Monitor Controller Faulty monitor controller Check the CAN0 harness.
(Information) Faulty CAN0 harness Replace monitor controller.
Communication
Error 1
13006-2 Monitor Controller Faulty monitor controller Check the CAN1 harness.
(Information) Faulty CAN1 harness Replace monitor controller.
Communication
Error 2
13007-2 Wiper / Light Faulty monitor controller Check the CAN1 harness.
Controller Faulty CAN1 harness Replace monitor controller.
Communication
Error

T5-5-14
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Fault Code Trouble Cause Remedy


20100-2 Overheat Alarm Coolant temperature is high while Check the harness.
the engine runs. Replace the coolant temperature sensor.
20101-2 Engine Warning Faulty engine system Refer to ECF fault code list.
Alarm
20102-2 Engine Oil Pressure Engine oil pressure is reduced. Check the harness.
Alarm Replace the engine oil pressure switch.
20103-2 Alternator Alarm Voltage at the regulator is high. Check the harness.
Voltage at the regulator is low Check the battery.
with the engine stopped. Check the alternator.
20104-2 Fuel Level Alarm Fuel level is lowered. Check the harness.
Replace the fuel sensor.
20105-2 Hydraulic Oil Filter Clogged hydraulic oil filter. Check the harness.
Restriction Alarm Open circuit in harness. Replace the hydraulic oil filter restriction
switch.
20106-2 Air Cleaner Clogged air cleaner. Check the harness.
Restriction Alarm Replace the air cleaner restriction switch.
20109-2 Pilot Control Shut- Faulty pilot shut-off switch. Check the harness.
Off Lever Alarm Replace the pilot shut-off switch.
20113-2 System Error Alarm Faulty CAN communication bus Check the CAN harness.
line.
20114-2 Overheat Alarm Coolant temperature is high Check the harness.
within ten seconds after the Replace the overheat switch.
engine starts.

T5-5-15
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Monitor Controller (Information) Fault Code


List

Fault Code Trouble Cause Remedy


14001-2 Flash Memory Read/ The internal After initializing the monitor controller (information) by
Write Error memory of monitor using MPDr., retry the troubleshooting. If the fault code is
controller is displayed after retry, the monitor controller may be broken.
abnormal. Replace the monitor controller.
When initializing the monitor controller (information), all
stored data is deleted.
14002-2 External RAM Read/ The internal After initializing the monitor controller (information) by
Write Error memory of monitor using MPDr., retry the troubleshooting. If the fault code is
controller is displayed after retry, the monitor controller may be broken.
abnormal. Replace the monitor controller.
When initializing the monitor controller (information), all
stored data is deleted.
14003-2 Abnormal EEPROM The internal Retry the troubleshooting by using MPDr. If the fault code is
memory of monitor displayed after retry, the monitor controller may be broken.
controller is Replace the monitor controller.
abnormal.
14006-2 Communication Communication Check the communication line, power line for
Terminal : error with communication terminal, and fuses. Then, retry the
Communication communication troubleshooting by using MPDr. If the fault code is
Error equipment displayed after retry, the communication equipment may
be broken. Replace the communication equipment.
14008-2 Abnormal Internal The internal Retry the troubleshooting by using MPDr. If the fault code is
RAM memory of monitor displayed after retry, the monitor controller may be broken.
controller is Replace the monitor controller.
abnormal.
14021-2 Communication Security failure Check the communication line. Check the GPS antenna. In
Terminal Security of mobile case the communication equipment has been replaced,
Error communication it may be considered faulty. After disable the checking
equipment function for mobile phone number by security setting
of MPDr., enable it again. Retry the troubleshooting by
using MPDr. If the fault code is displayed after retry, the
communication equipment may be broken. Replace the
communication equipment.
14022-2 SIM Card Error Abnormal SIM Retry the troubleshooting by using MPDr. If the fault code
card in mobile is displayed after retry, the communication equipment may
communication be broken. Replace the communication equipment.
equipment
14023-2 Security Error Communication Check the CAN1 harness. Retry the troubleshooting by
error with MC using MPDr. If the fault code is displayed after retry, MC may
be broken. Replace MC.

NOTE: Fault codes 14021-2 and 14022-2 are displayed


if mobile communication terminal is equipped.

T5-5-16
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Air Conditioner Controller Fault Code List

Fault Code Trouble Cause Symptoms in Machine Remedy


Operation When Trouble
Occurs.
11 Open circuit in air Voltage: more than 4.95 V Y value (air flow-in Check the harness.
circulation sensor temperature) cannot be Replace the air
adjusted in response to the circulation sensor.
set-temperature.
12 Shorted circuit in air Voltage: less than 0.3 V Y value (air flow-in Check the harness.
circulation sensor temperature) cannot be Replace the air
adjusted in response to the circulation sensor.
set-temperature.
13 Open circuit in fresh air Voltage: more than 4.88 V Operation is controlled under Check the harness.
sensor such circumstance as no fresh Replace the fresh
air sensor is provided. air sensor.
14 Shorted circuit in fresh Voltage: less than 0.096 V Operation is controlled under Check the harness.
air sensor such circumstance as no fresh Replace the fresh
air sensor is provided. air sensor.
18 Shorted circuit in solar Voltage: more than 5.04 V Operation is controlled under Check the harness.
radiation sensor such circumstance as no solar Replace the solar
radiation sensor is provided. radiation sensor.
21 Open circuit in Voltage: more than 4.79 V Operation is controlled under Check the harness.
evaporator sensor such circumstance as the Replace the
evaporator temperature is set evaporator sensor.
to 10 °C (50 °F).
22 Shorted circuit in Voltage: less than 0.096 V Operation is controlled under Check the harness.
evaporator sensor such circumstance as the Replace the
evaporator temperature is set evaporator sensor.
to 10 °C (50 °F).
43 Abnormal air vent Shorted circuit: Voltage: Air vent damper servo motor Check the harness.
damper 0V becomes inoperable. Replace the air
Open circuit: Voltage: vent damper servo
more than 5 V motor.
44 Abnormal air mix Shorted circuit: Voltage: Air mix damper servo motor Check the harness.
damper less than 0.2 V becomes inoperable. Replace the air
Open circuit: Voltage: vent damper servo
more than 4.8 V motor.
51 Abnormal high/low Voltage: 0 V The compressor clutch is Check the harness.
refrigerant pressure disengaged. (The compressor Replace the high/
stops.) low pressure
switch.
91 CAN communication Faulty CAN1 harness Air conditioner stops. Check the CAN1
error between monitor harness.
controller and air Replace air
conditioner controller conditioner
controller.
92 CAN bus off error Faulty air conditioner Air conditioner stops. Check the CAN1
controller harness.
Faulty CAN1 harness Replace air
conditioner
controller.

T5-5-17
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

Communication Terminal Fault Code List

Fault Code Trouble Cause Remedy


14100-2 Communication Terminal: The internal memory of satellite Replace the controller (satellite
Abnormal EEPROM communication terminal communication terminal).
(optional) is abnormal.
14101-2 Communication Terminal: The internal memory of satellite Replace the controller (satellite
Abnormal IB/OB Queue communication terminal communication terminal).
(optional) is abnormal.
14102-2 Communication Terminal: Abnormality is detected on Check the communication
Abnormal Local Loop Back communication test with the antenna for satellite.
satellite.
14103-2 Communication Terminal: No Satellite can not be caught. Check the communication
Satellite Found antenna for satellite.
14104-2 Communication Terminal: Abnormality is detected on Replace the controller (satellite
Remote Loop Back Error 1 communication test with the communication terminal).
satellite and base station.
14105-2 Communication Terminal: Abnormality is detected on Replace the controller (satellite
Remote Loop Back Error 2 communication test with the communication terminal).
satellite and base station.
14106-2 Communication Terminal: Transmission/receiving data with Replace the controller (satellite
Transmission/Receiving Data the satellite is unmatched. communication terminal).
Unmatched
14107-2 Communication Terminal: Abnormal mobile communication Replace the controller (mobile
Abnormal GSM Module equipment communication terminal).

NOTE: Fault codes 14100-2 to 14106-2 are satellite


communication terminal. Fault code 14107-2 is mobile
communication terminal.

T5-5-18
SECTION 5 TROUBLESHOOTING
Group 5 Troubleshooting A

MC Fault Codes 11000 to 11002

Fault Code Trouble Cause


11000-2 Abnormal EEPROM Faulty MC
11001-2 Abnormal RAM Faulty MC
11002-2 Abnormal A/D Converter Faulty MC

NOTE: Even if the engine and the machine is operated


normally with the fault code displayed after retrial, the
machine can be operated as it is.

T5-5-19

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