PROGRAM TITLE: BTEC in Computing (Software Engineering)

UNIT TITLE: PROFESSIONAL PRACTICE

ASSIGNMENT NUMBER: 01
ASSIGNMENT NAME: CONTINUOUS PROFESSIONAL DEVELOPMENT (CDP)
SUBMISSION DATE:
DATE RECEIVED: 25/02/2023
TUTORIAL LECTURER: MR. DAO VIET PHUONG
WORD COUNT:

STUDENT NAME: NGUYEN HUU DUY

STUDENT ID: BKC13144
MOBILE NUMBER: 0918398233
Summative Feedback:
Internal verification:
 CONTENTS

INTRODUCTION....................................................................................................................5
ASSIGNMENT.........................................................................................................................5
I. Discuss the importance of CPD and its contribution to own learning.........................5
1. What is CPD?...............................................................................................................5
2. Why does CPD exist?...................................................................................................6
3. The benefits of professional development..................................................................6
4. The purpose of CPD.....................................................................................................7
5. The important of CPD.................................................................................................7
6. What will CPD do for you?.........................................................................................8
II. Produce a development plan that outlines responsibilities, performance objectives,
and required skills, knowledge, and learning for own future goals................................9
1. Short-term goal and Long-term goal..........................................................................9
2. Skills to develop with set goals..................................................................................10
3. Strengths and Weaknesses.........................................................................................10
4. Developing strengths..................................................................................................10
5. Weakness improvement.............................................................................................11
6. The need for self-development..................................................................................13
7. Development plan.......................................................................................................15
III. Conduct some research into motivational theories and how they can be used to
improve employee performance. Compare several theories and present your findings
to your peers.......................................................................................................................16
1. Top 10 ways to motivate staff....................................................................................16
2. Top 9 secrets to improve employee performance effectively..................................19
IV. A report on the usage of CPD within organizations and how effective this CPD is
in helping employees achieve their goals..........................................................................25
1. The usage of CPD within organizations...................................................................25
2. How effective this CPD is in helping employees achieve their goals?....................26
REFERENCES.........................................................................................................................28
INTRODUCTION
- I talked about soft skills at work in the prior article. This article will discuss my skills,
flaws, and strategies for overcoming them. Give guidance for both the near and distant
futures. A presentation about CPD and its use in the workplace.
- Write a paper about how CPD is used in businesses and what evidence is needed to
demonstrate its effectiveness in assisting staff members in achieving their goals while
efficiently utilizing their time and resources.

ASSIGNMENT
LO4. Examine the need for Continuing Professional Development (CPD) and its role
within the workplace and for higher-level learning.
I. Discuss the importance of CPD and its contribution to own learning

1. What is CPD?
- Continuing Professional Development is a commitment to ongoing lifelong learning.
CPD encourages looking forward and identifying opportunities to learn something new,
refresh existing knowledge, improve skills, or simply keep up-to-date with the latest
developments within a particular profession or industry.
- In practice, CPD can mean everything from taking a training course or attending an
educational event to studying for new qualifications or learning new aspects of a job and
professionalism.
- Continuing Professional Development enables learning to become conscious and
proactive, rather than passive and reactive. It involves an individual documenting and
keeping a record of the increasing skills, knowledge, and experience they gain throughout
their career.
- CPD combines different methodologies to learning, which includes training courses,
seminars, workshops, conferences and events, webinars, and online eLearning programs.
CPD can also include sharing best practice techniques, thoughts, and ideas, all focused on
an individual improving within the work environment. (Johnston, 2019)
2. Why does CPD exist?
- Albert Einstein said, ‘Education is not the learning of facts, but the training of the mind
to think’ – and this is certainly true when it comes to the existence of CPD. Ensuring that
your skills and abilities are enhanced and expanded upon beyond formal education will
permit proficiency and efficiency within your skillset.
- CPD takes the learning process one step further by ensuring that both the way you learn
and the material you learn is organized, applicable, and pertinent. You will probably have
finished your academic requirements when you begin working in a particular industry in
a new capacity. CPD advances your learning and gives you the chance to concentrate on
any particular information and skills - typically for a brief period.
- You'll be more certain that your skill set and expertise will increase if you concentrate
on these skills for, say, a year. Therefore, you can ensure that your professional
advancement is secure by, for example, focusing on the skills of the future. (Fran, 2021)

3. The benefits of professional development

3.1 Stay up to date with changing trends
- The world of work is constantly changing. Especially in the last 18 months, with the
events of 2020, working from home has become the norm, and various pieces of software
and technology have had to be embraced to adjust to this unprecedented change. Keeping
up to date with trends has never been more important, and by failing to do so, your skills
could become outdated.
3.2 Become more effective in the workplace
- Owing to your increased knowledge, you can become much more effective in the
workplace, which will open doors to career progression. Plus, you can use your increased
knowledge to demonstrate your leadership skills by sharing your knowledge with others.
3.3 Maintain and enhance your knowledge to supply a better service
- Refreshing your knowledge and understanding of certain skill-specific topics can make
you stand out from the crowd, and can also help dust off any skills that you may have let
fall by the wayside.
As such, you’re well-placed to provide a better service.
3.4 Advance the body of knowledge within your profession
- By participating in CPD, you can stay up to speed with all the changes involving
technology and everything else in your industry. For instance, in healthcare, technology is
continually being introduced, changed, and created to improve people’s health. Knowing
these pieces of technology will keep you and your employer a step ahead of the
competition.
3.5 Increase interest in your profession
- Everyone can end up jaded in their professions – but by engaging in CPD, you can open
yourself up to new skill areas and fresh knowledge, encouraging you to stay engaged and
interested in your role. This refreshed interest and intrigue regarding your role will make
you more effective and engaged, leading to higher rates of productivity and efficiency.
(Fran, 2021)

4. The purpose of CPD

- The importance of moving forward in a world of increasing globalization and
competition
Professional development cannot be overstated. As the world's industries continue to
evolve, this creates exciting new opportunities and poses challenges.
- CPD enables individuals to focus and pay regular attention to key areas of their
development and provides a framework for professionals to take appropriate actions to
reduce knowledge gaps. To do. Similarly, individuals should see ongoing professional
development as a way to remain competitive with their peers and as an opportunity to
differentiate themselves in moments of need such as B. Job interviews or advertisements
for new jobs or acquisitions.
- As more and more people with similar qualifications acquire skills, CPD becomes more
and more important to stand out from the crowd.
- A planned approach to continuous professional development enables individuals to own
their career development and work-related aspirations. Personal learning empowerment
leads to self-confidence and consequent skill improvement. All of this correlates with an
improved ability to perform in the work environment. (Johnston, 2019)

5. The important of CPD

- Well-crafted and delivered continuing professional development is important because it
delivers benefits to the individual, their profession, and the public.
+ CPD ensures your capabilities keep pace with the current standards of others in the
same field.
+ CPD ensures that you maintain and enhance the knowledge and skills you need to
deliver a professional service to your customers, clients, and the community.
+ CPD ensures that you and your knowledge stay relevant and up to date. You are more
aware of the changing trends and directions in your profession. The pace of change is
probably faster than it’s ever been – and this is a feature of the new normal that we live
and work in. If you stand still you will get left behind, as the currency of your knowledge
and skills becomes outdated.
+ CPD helps you continue to make a meaningful contribution to your team. You become
more effective in the workplace. This assists you to advance in your career and move into
new positions where you can lead, manage, influence, coach, and mentor others.
+ CPD helps you to stay interested and interesting. Experience is a great teacher, but it
does mean that we tend to do what we have done before. Focused CPD opens you to new
possibilities, knowledge, and skill areas.
+ CPD can deliver a deeper understanding of what it means to be a professional and a
greater appreciation of the implications and impacts of your work.
+ CPD helps advance the body of knowledge and technology within your profession.
+ CPD can lead to increased public confidence in individual professionals and their
profession as a whole.
+ Depending on the profession – CPD contributes to improved protection and quality of
life, the environment, sustainability, property, and the economy. This particularly applies
to high-risk areas, or specialized practice areas which often prove impractical to monitor
on a case-by-case basis. (BPP, 2020)

6. What will CPD do for you?

- CPD may be a requirement of membership in a professional body. It can help you to
reflect, review and document your learning and to develop and update your professional
knowledge and skills. It is also very useful to:
+ Provide an overview of your professional development to date
+ Remind you of your achievements and how far you’ve progressed
+ Direct your career and help you keep your eye on your goals
+ Uncover gaps in your skills and capabilities
+ Open up further development needs
+ Provide examples and scenarios for a CV or interview
+ Demonstrate your professional standing to clients and employers
+ Help you with your career development or a possible career change. (BPP, 2020)

II. Produce a development plan that outlines responsibilities, performance

objectives, and required skills, knowledge, and learning for own future goals

1. Short-term goal and Long-term goal

1.1. Short-term goal

- Next month: My short-term goal shortly is to focus on studying, and completing all the
exercises so that I don't have to repeat any subjects.
- I focus on deepening my knowledge of specialized subjects, each subject for 2 months
- Next three months: After learning PHP, my goal is to do an internship at Misa company
with a job as a full-stack programmer, and at the same time learn and practice to
consolidate my knowledge and familiarize myself with the working environment. later
work.
- After 5 months my goal is to complete my probationary period and start my full-stack
developer job
1.2. Long-term goals
- One-year goal: I will constantly study, cultivate professional knowledge to strengthen
my work, and right after that, finished my university studies
- After 3 years, my goal is to become a senior in my field and strive to be a project
manager
- After 5 years, with experience and accumulated capital, I want to have a website
specializing in providing websites, supporting, and consulting to build websites for
individuals and groups. (College, 2019)
2. Skills to develop with set goals
- Develop skills in building and perfecting a proficient website. Always learning and
absorbing new technologies, while firmly grasping and developing those that have been
continued
- Develop communication skills, and how to deal with people. Expanding relationships
helps facilitate the development of work
- Develop problem-solving, logical thinking, and management skills to be able to manage
and build your team. Is a premise to accomplish the goal of owning a website that
provides your website. (College, 2019)
3. Strengths and Weaknesses
3.1. Strengths
- Self-awareness
- Motivation skills Situational awareness negotiation skills resolution skills
- Reliability
- Resilience
- Empathize and share
- Being able to make courageous or difficult decisions
- Collaboration skills and intercultural sensitivity
3.2. Weaknesses
- Perfectionist
- Self-criticism
- Multitasking
- Allows emotions to show
- Needs to be right
- Strict (College, 2019)

4. Developing strengths
 Use your strengths
- Get Additional Training: Once we graduate from school, we generally don’t revisit core
subjects — especially if we were good at them. But times change and business evolves. If
you want your strengths to stay strong, take some additional coursework or solicit a
mentor who can help you take things to the next level.
- Identify Strength-Enhancing Opportunities: Practicing humility and recognizing that
you can improve in certain areas is key. Constantly challenge yourself to get better and
look for those opportunities to sharpen your skills.
- Deliberately Practice: If you’re good at something, nothing makes that skill better than
deliberate practice. The deliberate practice focuses on the quality of your practice, not
necessarily the quantity, and in some cases, practicing “more” can be counterproductive
to your goals. I make sure that when I practice at a core competency, I do it to the best of
my ability and never practice trivially.
- Learn From Others: I like to observe other people who have similar strengths to my
own. As an innate problem-solver, I’ve become better at my job by watching how other
people approach their work and learning from their experiences. I’m then able to adapt
what I’ve learned and take my approach to the situation.
- Focus on the Positive: In this performance-oriented world, sometimes the focus is on
continually improving your weaknesses, instead of building your strengths. Having a
mentor who can help identify where your strong suits are is a key ingredient in continuing
to strengthen them. Remaining focused on the positive, and putting less emphasis on the
negative will aid in building your core strengths.
 Develop relevant skills
- A skill set is a combination of abilities, qualities, and experiences you can apply to
perform tasks well. These can include soft skills such as interpersonal skills, organization,
and leadership as well as technical skills such as research, computer programming,
accounting writing, and more. Skills can expand your professional competency and allow
you to perform your job well. You can gain and improve skills with education and
experience. The more advanced you are in performing certain skills, the more likely you
are to get or progress in a job.

5. Weakness improvement
- Recognizing your weaknesses shows a strength of character and resolve. You cannot
improve if you do not accept your skill set may be subpar. Reflect on your strengths and
weaknesses, and then move forward with a strategic improvement plan. Personal
accountability may seem daunting, but the risk is worth the reward. If you can act and
turn weaknesses into strengths, you will be a role model for others.
+ Inventory Strengths and Limitations: Begin by making a list of your weaknesses. Don’t
hold back. List everything you can think of that needs some improvement. If you are
having trouble identifying specific weaknesses, consider incidents that left you feeling
insecure or disappointed in your performance. Next, organize your self-identified
weaknesses into categories, which can make them seem less overwhelming.
+ Set Goals: Set goals to create an action plan for improving weaknesses. Make sure your
goals are specific, measurable, attainable, realistic, and timely (S.M.A.R.T). Review your
goals to ensure they are attainable. Your list of goals acts as a strategic plan for
improving weaknesses. It will also help you prioritize tasks and save time.
+ Obtain Additional Training: Professional development is a key action you can take to
improve weaknesses. As you review your goals, identify areas for improvement that
require new knowledge and training. Many organizations will provide free training, or
even fund external training courses for you.
+ Reward Yourself: As you turn your weaknesses into strengths, be sure to reward
yourself. Improving weaknesses shows that you are self-directed, action-oriented, and
ready to take the next step in your personal and professional journey.
WEAKNESSES WAYS TO IMPROVE
Take on too much - I forced myself to do things I loved that I knew were good for
responsibility me.
- I took a piece of my day and made it more refreshing.
- I started reaching out to people.
- I let myself not be perfect.
- Slow down and take a breather.
- Make a list of priorities.
- Delegate tasks to others

Poor communication skills - Try to overcome the fear of communication

- Practice how to start a story
- Be gentle and listen carefully
- Adjust voice and speech speed
Poor presentation skills - Always prepare well before the presentation
- Practice before presenting
- Keep the spirit, the best mentality
- Always smile
- Actively engage and interact with your audience

English level is not good - Determine the specific purpose of learning a foreign language
- Choose effective learning methods
- Determine a reasonable study time each day Take advantage of
today's foreign language learning tools
- Find yourself a true mentor
- It's important to be patient
6. The need for self-development
6.1 Skills Required for my job
- Good Communication Skills: As we know, communication is the act of receiving and
sending news, views, ideas, information, etc… from one person to another within the
same or different countries. An IT intern must have good communication skills to make
happy to the client and manager. He should be ready to share his idea with the manager or
client at any time. Without good communication skills, he could not share his idea with
others due to which he cannot get success in his job.
- Teamwork skill: Besides, teamwork is also an extremely important skill. Programmers
need teamwork skills to discuss and coordinate with people in their team to code and fix
bugs in the fastest and most accurate way.
- Observation Skills: Observation skills help us to observe and learn the necessary
experience and knowledge about programming that we do not know.
- Leadership skills: If the IT intern has leadership skills then he can lead and bring control
to other employees of the organization. He can impress his manager with his leadership
skills. He can increase his position if he has good leadership skills
6.2. Knowledge Required for My Job
Every Front End Web Developer needs to understand and master the 3 main
programming languages: CSS, HTML, and Javascript. Learning the front end, you also
need to be familiar with many frameworks such as Foundation, Bootstrap, Angular JS ...
and the LESS, jQuery libraries of Javascript.
- Understanding HTML and CSS: The first two languages you need when learning front-
end programming are HTML (Hypertext Markup Language) and CSS (Cascading Style
Sheets). Mastering these basic languages will help you design website interfaces.
- JavaScript skills: In addition, Javascript is a programming language that helps create
interaction between the website interface and the user. Javascript, CSS, and HTML are
indispensable elements in building a website. You need to understand HTML, CSS, and
JS to successfully learn front-end programming.
- jQuery:
+ The front end uses a lot of effects and has to communicate with the server via Javascript
frequently. To do so, javascript code is often very long.
+ jQuery is a Javascript programming language library that helps provide effects and
processing methods with just simple command lines.
+ This tool makes it much faster and easier to build functionality using Javascript.
- Understanding Javascript Frameworks:
+ Framework is the architecture that controls the flow of data in the application. Current
Javascript frameworks include Ember, AngularJS, ReactJS, Backbone…
+ Knowing how to properly use these “frameworks” will help you understand how
everything in the app should be organized as well as the basic functions that make it
work. These are also frontend frameworks to keep in mind as you learn front end.
- Experience using CSS Preprocessors:
+ CSS Preprocessors (CSS Preprocessor Language) are responsible for structuring and
localizing CSS code so that it is closer to a programming language.
+ Using CSS Preprocessors will save you time coding, maintaining, and developing CSS
easily. At the same time, it will help organize CSS files more clearly.
+ LESS and SASS are the most used preprocessors today.

- Mobile and Responsive Design: Not only young people but most of today's generations
are accessing the Internet on mobile devices rather than desktops. Therefore, mobile
interface design skills are also important if you want to become a good front-end
developer.
In addition, understanding responsive design will help you make your website compatible
with a variety of electronic devices with diverse display sizes.
- Use a content management system (CMS): CMS (Content Management System) is a
content management system that not only programmers but also website editors, and
content writers... are used to work. The majority of websites today are built on typical
systems like Magento, WordPress, and Drupal. You should be familiar with and familiar
with how to work with this system.
- Problem-solving skills
+ In addition to programming languages, you should also know how to implement and
implement the design as well as how to fix bugs and identify front end, back end code...
+ Quickness and intelligence in problem-solving are prerequisites if you want to know
how to become a front-end developer.
- Knowledge of UI/UX: Learning front-end programming also has two extremely
important elements, which are UI (User Interface) and UX (User Experience). If UI is
visual interface design, UX is the study of how users use a website. From here, you will
know what to change and experiment to make the site grow better.
 7. Development plan
Goal Responsibility Skills required What support and The target
resources will I date for
need review
Complete the Receive a Time management Bach Khoa 1 year
program and university information
graduate. diploma technology academy

Learn more Work more Firmly grasp the learn online, 3 years
about CSS, js efficiently basic during
knowledge of internships and
in-depth work work

Study do front end Knowledge of js Online learning, 1 year

framework for web frameworks online courses
js
Study support in know how to use Online learning, 6 months
photoshop interface Photoshop online courses
design work
Practice soft support Confidently online courses and 6 months
skills communication communicate with learn from those
with people people around
you

III. Conduct some research into motivational theories and how they can be used to
improve employee performance. Compare several theories and present your
findings to your peers

1. Top 10 ways to motivate staff

The fact that business employees lose motivation to work will cause great losses to the
business not only in terms of time but also in money. Therefore, you should learn and
understand the 10 motivational ways shared by Bizfly below.
1.1. Communicate and share
- To ensure that your employees make the best decisions at work, you should also share
with them the latest information relevant to your organization. In addition, you also need
to know how to organize and guide employees to understand the activities that the
business is doing to move forward and achieve the ultimate goal.
- Communication and sharing is a way to motivate sales staff
- You can evaluate employee performance through KPIs and receive monthly
notifications from this indicator. Currently, businesses are automating the interaction
process between departments and employees on the same CRM data management and
operations management platform.
- Through CRM, each employee can capture what his or her job requires, what needs to
be done, and what tasks are still outstanding right on the job reminder logs as below. This
system helps to reduce the rate of errors, mistakes, and missed work of each employee by
up to 80% and increases the interaction capacity by 3 times when exchanging information
and customer details easily through each employee. record.
1.2. Encourage teamwork
- One way to motivate employees today is to encourage teamwork. However, depending
on the project that the business offers, it will be encouraged to work as a team, not as a
working group. And the best way to accomplish this is to set up a meeting from the
outset, introduce employees to each other, and give them operational autonomy.
1.3. Provide clear job descriptions and responsibilities
- The most important thing any business needs to do is give employees clear job
descriptions and responsibilities to be more certain of the results you expect from them.
Just stating the responsibilities of each position is not enough, you need to specify the
tasks and the expected results.
1.4. Fair remuneration, by the capacity
- Fair and appropriate remuneration is the most effective way to motivate employees that
businesses should apply. To do this, businesses need to pay employees a reasonable
salary and pay them more when they have to perform overtime work. This will force
employees to work hard to achieve the requirements and goals set by the business.
1.5. Get the results you deserve
- Any employee will be motivated to work better and always give their best for their work
when the results of their work are properly recognized. If the results of their efforts to
complete the work are not recognized, they will certainly appear depressed, and negative
and reduce their work productivity.
- Therefore, to avoid these mistakes, fellow employees and business managers should
recognize and reward their colleagues' worthy achievements.
1.6. Reasonable management and division of work
- To motivate employees, businesses should conduct performance management and
division of work in a way that is reasonable and creates comfort for them when
participating in projects. When implementing management, enterprises should not give
employees the requirements to complete the project, but let them have the autonomy to
feel the success of the work.
1.7. Training and improving skills for employees
- The best way to effectively motivate employees that businesses should apply is to train
and improve their working skills. With the best skills equipped, they will get the job done
better and increase their ability to attract talent to stay with the business more effectively.
1.8. Delegation to employees
- Implementing delegation of authority for employees is the best way to effectively
motivate employees that you should apply. Because when decentralized, the employees
of the enterprise will have the opportunity to show their skills and promote their capacity.
- Moreover, they realize their responsibilities for the work assigned by the enterprise.
However, with this method, you need to have faith in the employee's ability and be
willing to accept the risks that occur.
- Automatic authorization is a basic feature of CRM to help each data be well taken care
of and increase the conversion rate to customers. Decentralization activities are usually
automatically transferred to employees by the system according to a certain rule:
- One of the ways to motivate sales staff is Automatic Decentralization
+ This is an example of an automated process for delegating employees. Incall,
decentralization for employees helps secure data and encourages sales staff to focus on
their work when they can only see the customers they are assigned to take care of,
avoiding the situation that many people take care of the same customer. reveal data,...

1.9. Build a professional company culture

- Each business will build different company regulations and cultures depending on the
experience of the sales staff at the organization. If the regulations that the enterprise
makes are too strict, it will greatly negatively affect the motivation of employees, even
making them depressed. Therefore, businesses should build a creative and flexible
company culture to create the best motivation for employees.
1.10. Create opportunities for employees to develop themselves
- Businesses should create opportunities for their employees to fully develop their skills
and expertise as well as new skills so that they can take pride in their work. There are
many ways to improve the skills of employees that businesses can apply such as
providing training programs,... (Square, 2020)

2. Top 9 secrets to improve employee performance effectively

- Each employee has a huge role to play and contributes to the success of the business
itself. Therefore, improving the quality and performance of each individual is always a
goal that any business wants to accomplish. This will help businesses complete the work
in a short period while still ensuring its quality.

2.1. Find out the causes of underperformance

- Understanding the causes of poor performance and taking corrective action is the way for
you to improve the performance of your employees. Staff may lack support resources or
not receive additional training right from the start is also one of the reasons.

- In addition, employees are also distracted by some external influences or are not
appreciated for their roles. Therefore, it is important for businesses at this time to
understand the problem and find opportunities to improve and solve the problem most
reasonably.

2.2. Build a positive working environment

- The working environment is one of the most important factors that have a great impact
on the employee's ability to work. As a result, you can enhance your employees'
performance by providing them with a positive work environment.

- For example, to boost employee morale, you need to give them a clean and tidy working
environment and encourage personalization and reduce clutter in the workspace.
Especially, motivating employees with fair and appropriate remuneration.
2.3. Performance management and well-deserved rewards
- Any employee will have higher performance when they receive the support and reward
that is most deserving of their qualifications and ability to work. Therefore, performance
management and worthy rewards are always essential for businesses in improving
employee performance.

2.4. Empower employees

- One effective way your business can improve employee morale and job satisfaction is to
empower them. This comes with some high-risk factors, but it helps employees learn to be
more responsible at work.
- In addition, empowering qualified employees with a track record is also a way for
employees to assert their ability to work in a field and have more confidence in their
ability to complete them successfully. own work.

2.5. Skills training and work experience

Employees when starting to work at the enterprise will be cared for and guided in detail
throughout the process that they work. However, skills and work experience training for
employees should not stop at that point but should be done regularly. This will help them
stay motivated to work in new directions and achieve the expected performance.

- The most important thing is to train sales staff to participate in training courses to acquire
professional sales skills. Moreover, in-depth product knowledge through practical
experiences at the store helps increase sales significantly for businesses.
2.6. Avoid being annoying
- Instead of letting employees suffer undue influence from social media, businesses should
try to keep their employees focused when they are engaged in work at the office and avoid
distractions. What you can do is encourage employees to turn off their cell phones but
allow them to check and use them during breaks. This will ensure their work time and
productivity achieve the desired effect.

2.7. Use task management software

- The best way for businesses to improve employee productivity in the digital era is to use
task management software. Collecting data and measuring performance will help
businesses most accurately assess the time, quality, and impact of employees completing
tasks.
- In addition, using work management software also helps businesses manage and monitor
the performance of their entire business to offer more improvement directions.

2.8. Encourage communication within the department

- Essential to improving employee performance is to encourage clear and effective
communication within the department. Negative feedback to management and employees
is always a challenge. However, the most important thing that you need to work towards is
transparent and clear communication within the department. Team members are
encouraged to voice their opinions, which can be responded to by the guest staff in the
group.
2.9. Make sure employees are satisfied
- A workplace that is too stressful will cause employee performance to become reduced or
even less productive and increase absenteeism. Therefore, businesses need to ensure
employee satisfaction, provide them with a comfortable working environment and show
them appreciation and respect for employees. Thereby, the working performance of new
employees is improved and effective.

- Improving employee performance is a way for businesses to accomplish strategic goals

quickly while ensuring the desired quality. With the ways to improve performance that
Bizfly shares, you will have more new suggestions and the right choice for your business.

IV. A report on the usage of CPD within organizations and how effective this CPD
is in helping employees achieve their goals.
1. The usage of CPD within organizations.
- CPD effectiveness in the workplace
+ CPD promotes increased confidence for an individual in their respective field and can
ensure their knowledge and skills reach a higher standard as they develop their
effectiveness through training and experience.

+ By completing job-specific CPD courses, employees can demonstrate their ability to

self-improve and their determination to succeed in their current role.

+ “Whether you’re looking for a promotion, or you’re hoping to gain employment with a
prestigious company, CPD can help. CPD enables you to stand out from the crowd.” –
The CPD Certification Service
+ If you are out of work or looking to advance in your current role, CPD can help you
reintegrate and refine your skills. Or, if you want to seek a different role with your
current employer, effective CPD can help you find the pathway to new opportunities.

+ A majority of people want a stable career and CPD can help ensure that stability. In a
Skillsoft survey: “of over 400 employees spanning three generations (Baby Boomers,
Generation X, and Millennials), 70% of the respondents indicated that job-related
training and development opportunities influenced their decision to stay at their job.” –
shiftelearning

2. How effective this CPD is in helping employees achieve their goals?

❖ Benefits of CPD for you as an employee
- We all want to be the best we can be at our job. Continuing your professional
development throughout your life will keep you current on changing issues, legislation,
and guidelines. This is extremely important when you work in highly regulated industries
such as:
• Childcare and education
• Food preparation
• Mental health
• Legal
• Finance

- Along with many more. Your employer should know what training is a legal
requirement and others that you can benefit from depending on your role and your sector.
- There are plenty of positive reasons you should complete CPD courses and training
activities regularly, such as:
• Maintaining your legal obligations in some roles like food preparation and education
• Keeping up to date with developments in your profession
• Ensuring you are as effective as possible in your role
• Fulfilling the requirements for membership in some professional bodies, e.g. Royal
Institute of Charted Surveyors or the Law Society of Scotland
• Being a better worker on your team by being able to offer professional insight
• Demonstrating your increased skills could lead to a pay rise and promotion
• Applying for jobs is easier when you have CPD certificates that other candidates
don’t have
• Giving you a sense of achievement and goals that you can work towards
- The myriad of benefits speaks for itself. Good employers are aware of the great things
that come from offering CPD training and are likely to help cover some or all of the costs
involved. Even if not, there are clear returns on investment to be had.

❖ Benefits of CPD to an employer

- A LinkedIn report in 2018 showed that 94% of employees would stay with their current
employer longer if there was more investment in training. To keep staff engaged and in
the business at such a high rate is a compelling argument for offering CPD to staff.
 - Your employer spends a lot of money taking on you and your colleagues, whatever
industry you’re in. Conservative estimates say that it’ll cost your employer, on average,
around £3,000 to hire a new member of staff. That money can be better spent offering
CPD and personal development for you instead.
- Your employer is likely to already know the benefits of investing in having you and
your colleagues CPD certified in a range of skills. Those benefits include:
• A better, more effective workforce with up-to-date knowledge and skills
• A more engaged and happier team that feels rewarded for their work
• Lower staff turnover as the team feels more committed to the job
• Better employee retention because they feel invested in
• Meeting legal and regulatory requirements in certain fields
• A modern, skilled group of employees who can drive the business to success
- You can refer to this list of benefits if you want to approach your employer to ask them
to send you on a CPD training course, too.

REFERENCES
BPP (2020). Why Continuing Professional Development (CPD) Is Important | BPP. [online]
Bpp.com. Available at: https://www.bpp.com/insights/why-cpd-is-important.

College, B. & S. (2019). Planning Short and Long Term Career Goals. [online]
www.bryantstratton.edu. Available at:
https://www.bryantstratton.edu/blog/2021/september/short-and-long-term-career-
goals#:~:text=Key%20Differences%20Between%20Short%20Term%20and%20Long
%20Term%20Goals&text=Typically%2C%20short%2Dterm%20goals%20are.

Fran (2021). What is CPD and why is it important | Future-proofing your career. [online]
FutureLearn. Available at: https://www.futurelearn.com/info/blog/importance-of-cpd-
continuing-professional-developmenthttps://www.futurelearn.com/info/blog/importance-of-
cpd-continuing-professional-development [Accessed 16 Apr. 2023].

Johnston, L. (2019). What is Continuing Professional Development (CPD)? [online]

Jobs.ac.uk. Available at: https://career-advice.jobs.ac.uk/career-development/what-is-
continuing-professional-development-cpd/.
Square (2020). 10 Scientifically Proven Ways to Motivate Employees. [online] Square.
Available at: https://squareup.com/gb/en/townsquare/how-to-motivate-your-employees.