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    Ahmad Shahzad
    The document is a resume for Ahmad Shahzad that summarizes his professional experience. It details his current role as Planning Coordinator at Nishat Mills where he initiates, plans, executes, monitors, and finalizes special projects. It also outlines his previous roles at Daraz Pakistan including leading the Delivery Experience department and working as a Control Tower Officer. Additionally, it mentions his experience working for the Commissioner's Office of Lahore as a Social Ambassador for COVID-19 awareness campaigns.

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    Ahmad Shahzad
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    The document is a resume for Ahmad Shahzad that summarizes his professional experience. It details his current role as Planning Coordinator at Nishat Mills where he initiates, plans, executes, monitors, and finalizes special projects. It also outlines his previous roles at Daraz Pakistan including leading the Delivery Experience department and working as a Control Tower Officer. Additionally, it mentions his experience working for the Commissioner's Office of Lahore as a Social Ambassador for COVID-19 awareness campaigns.

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    The document is a resume for Ahmad Shahzad that summarizes his professional experience. It details his current role as Planning Coordinator at Nishat Mills where he initiates, plans, executes, monitors, and finalizes special projects. It also outlines his previous roles at Daraz Pakistan including leading the Delivery Experience department and working as a Control Tower Officer. Additionally, it mentions his experience working for the Commissioner's Office of Lahore as a Social Ambassador for COVID-19 awareness campaigns.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    14 views3 pages

    Profile

    Uploaded by

    Ahmad Shahzad
    The document is a resume for Ahmad Shahzad that summarizes his professional experience. It details his current role as Planning Coordinator at Nishat Mills where he initiates, plans, executes, monitors, and finalizes special projects. It also outlines his previous roles at Daraz Pakistan including leading the Delivery Experience department and working as a Control Tower Officer. Additionally, it mentions his experience working for the Commissioner's Office of Lahore as a Social Ambassador for COVID-19 awareness campaigns.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Contact
    house no 84 Rashi Bhawan brand
    Ahmad Shahzad
    rath road Lahore Planning Co-ordinator at Nishat Mills LTD | Deaf Welfare Awareness
    03234104812 (Home) Foundation | Public Speaker | MBA 3.5 Marketing | EX Daraz.PK |
    ahmadshahzad4070@gmail.com EX Commissioner Office Lahore | EX Abacus Consulting
    www.linkedin.com/in/ahmad- Lahore District, Punjab, Pakistan
    shahzad-b03ab9177 (LinkedIn)
    Summary
    Top Skills
    Broadly speaking, my professional journey has been centered
    Digital Marketing
    around raising brand awareness, generating high-quality leads,
    LinkedIn Jobs
    growing thought leadership, increasing customer value, and
    Business Analysis
    empowering colleagues. With a focus on marketing management,
    I have gained valuable experience working in diverse roles, Since
    2018. Currently I have been a Planning Coordinator at Nishat Mills,
    where I have honed my skills in strategic planning. Additionally, as
    a Delivery Experience Lead at daraz, I successfully boosted the
    delivery ratio of a central-1 region comprising eight hubs across
    four cities. My expertise extends to team hiring, training, and
    management, particularly in operations and supply chain. Earlier,
    I excelled as a Senior Customer Service Representative, gaining
    operational proficiency in the last mile. Alongside these roles, I have
    also garnered sales experience, including medical representation.
    Moreover, my involvement as an Events Manager and Organizer
    during my college and post-graduate years has further shaped my
    organizational and project management skills.

    Experience
    Nishat Mills Ltd.
    Planning Co-ordinator
    January 2023 - Present (6 months)
    Lahore District, Punjab, Pakistan

    Initiates, plans, executes, monitors, controls and finalizes special projects.

    Daraz
    3 years 5 months

    Delivery Experience Acting Lead


    October 2021 - December 2022 (1 year 3 months)
    Lahore District, Punjab, Pakistan

      Page 1 of 3
       

    Leading Delivery Experience department in Central-1 region. In Delivery


    Experience Motivate and coach employees to meet service, sales, and repair
    goals. Elevate complaints to management.
    • Successfully Achieved the best performer continues 3 years and sustain CCT
    Central-1 Team on Top from across PK.
    • Done Training at the Sialkot hub and boost their parcel delivery performance
    from 70% to 89% percent.
    • Increase the agent’s efficiency by 100% in a year.
    • Participated in many projects like IVR, CR callings, 3PL verification, 6s
    champion etc.

    Control Tower officer


    August 2019 - February 2022 (2 years 7 months)
    Lahore, Punjab, Pakistan

    Resolve product or service problems by clarifying the customer's complaint;


    determining the cause of the problem, selecting and explaining the best
    solution to solve the problem, expediting correction or adjustment, and
    following up to ensure resolution.
    • Prepared the proper pitch of sale for the team and successfully achieved the
    target.

    Commissioner Office
    Social Ambassador of Covid-19
    August 2021 - November 2021 (4 months)
    Lahore District, Punjab, Pakistan

    • Social Mobilization with the passion to help the Country.


    • Working with different departments in commissioner Office and different
    divisions.
    • Participated in All programs (Schools, Division, Local Areas) Provided by
    Government awareness to become vaccinated

    Abacus Consulting
    Customer Relationship Officer
    January 2018 - December 2018 (1 year)
    Lahore, Punjab, Pakistan

    Handling customers on phone calls resolve their issues. Responsible for the
    firm’s risk management operations, including managing, identifying, evaluating,
    reporting, and overseeing the firm’s risks externally and internally to the
    organization.
    • Achieved best weekly performer respectively in easy paisa bima policy
    campaign.
      Page 2 of 3
       

    Education
    University of Education, Lahore, Pakistan
    Master of Business Administration - MBA, Marketing · (2018 - 2022)

    University of the Punjab


    Bachelor of Commerce - BCom, Business/Commerce, General · (2016 - 2018)

    Government islamia college railway road lahore


    i.com, Business/Commerce, General · (2014 - 2016)

      Page 3 of 3

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