AA3084 En-D Final
AA3084 En-D Final
AA3084 En-D Final
Important
• Qualified service personnel must perform these procedures.
• See the Carestream Service Portal for possible updates before you begin.
• When doing the procedures in this document, you must use safe work practices and wear the correct personal
protective equipment (for example, safety eyewear) according to your company’s standard operating procedures.
• When servicing this equipment, be sure to read and follow the Manufacturer’s Safety Data Sheets for any chemical,
cleaner, solvent, paint, lubricant, adhesive, or replacement battery to understand proper use and disposal
precautions.
Confidential
Publication No. AA3084_en
2018-12-10
Supersedes:
2012-12-31
All rights reserved. No part of this manual may be reproduced or copied in any form by
any means—graphic, electronic, or mechanical, including photocopying, typing, or
information retrieval systems—without written permission.
Contents
Publication History
AA3084_en | 2018-12-10 i
1 Setup and Configuration Instructions
Note
Enable Compatibility View for INTERNET EXPLORER 8 or later.
• Secure Link Client Software version 2.8.1 or higher (Secure Link)
• Web Service Portal Software version 5.0 or higher (Web Portal)
Tools:
• Phillips screwdriver
• Scissors
• Side cutters or another sharp tool
• Network cable
Information:
• IP address and related network information for the imager
• Modality configuration information for each modality that will print to the imager
Note
This information should have been previously recorded in the Site-Readiness Checklist that was
provided to the site for planning purposes.
Caution
The crated imager and accessories weigh approximately 98 kg (215 lb).
1. Slide the overpack sleeve off the imager.
H241_0065GC
2. Locate and remove the accessories box (1) that contains the documentation, cables,
filter, and other accessories.
H210_1019GC
TRANSPORT HAZARD
The unpacked imager weighs 79 kg (175 lb). Do not try to move it by yourself. Always
seek assistance from another person. Transporting equipment that is too heavy may
result in serious injury and/or damage to the equipment.
5. Using safe lifting techniques, lift the imager from the sides and set it on a flat surface.
Front and rear lift points:
Important
If you cannot use a power cord that is provided in the accessories box, obtain a suitable power
cord locally. You must use an agency-approved power cord rated for adequate amperage with a
plug type suitable for your location.
1. Locate the following items in the accessories box:
• Power cord
• A box with electrical accessories
• A box with charcoal filter(s)
2. Determine the power cord to use for the site, and confirm that the cord matches the
AC power outlets at the site.
3. Check that the voltage on the label over the power cord inlet (on the lower back
panel of the system) matches the AC voltage at the site.
Caution
If the voltage on the power cord inlet label does not match the AC voltage at the site, do not
continue with the installation.
Caution
Power cord general recommendations: Wire gauge between 14 and 18. Length no longer
than 3.05 m (10.00 ft). Minimum of double insulation with a 600 V breakdown. Minimum
voltage rating: 125 V (ac) (US), 250 V (ac) (Europe, UK, China). Minimum current rating: 10 A.
Wall plug type: NEMA 5/L5 (US), SCHUKO (Europe), BS1363A (UK), GB2099 (China) etc.
Imager plug type: IEC320 C13. Example of approved power cord: Mega Electronics
458-M00156 (US), Qualtek 367003-D01 (Europe), Ching Cheng RC10-0628-003 (China),
Schurter 6051.2008 (UK).
100 - 120 V
or 200 - 240 V
H221_6001AC
4. The publications disc provides the required information (instructions for use, safety
information, and mammography quality control procedures) for the customer.
Ensure that you provide the disc to the customer.
Caution
The imager weighs 79 kg (175 lb).
Important
Install the imager:
• in a location that allows for at least 31 cm (12 in.) operating clearance around the top, sides,
and back of the imager. The surface must extend beyond the imager dimensions by at least
31 cm (12 in.). There also must be space in front of the imager to allow access in the event of
a service call.
• on a level (within 1°) table or stand that is capable of supporting the imager’s weight.
• on a table or stand that is optimal height for the imager. The recommended height is 71–76
cm (28–30 in.).
• in an area with good ventilation. A small, confined room is not recommended.
• in an area without direct or excessive sunlight (for example, do not place the imager near a
large window) or in an area with dust, dirt, or airborne chemicals.
1. Move the imager and accessories to the installation area.
2. Position the imager temporarily to allow clearance of at least 1 m (39 in.) at the back
of the imager to install the power cord and network cable.
Note
If it is necessary to ship the imager again, you must return the shipping brackets to their original
locations for safe shipping.
1. Move the back shipping bracket:
a. Remove the back cover (2 screws).
b. Use a Phillips screwdriver to remove the 4 screws that fasten the shipping bracket
in shipping position:
H241_0012_C1
2. Move the shipping bracket to the upper position on the back of the imager, and
reattach it to the rail with 2 screws in the lower holes of the bracket (operating
position).
H241_0039AC
Note
The lower edge of the bracket fastens to the same holes where the upper edge of the bracket
fastened during shipping.
3. Retain the other 2 bracket screws. Install the screws in any of the empty holes where
the bracket was attached earlier.
4. Install the back cover.
5. At the front of the imager, open the film supply door. Reach in and remove the
2 foam rollback retainers.
6. Move the front shipping bracket:
a. Open the film supply door.
b. Remove the filter cover.
c. Use a Phillips screwdriver to remove the 4 screws that fasten the shipping bracket
in shipping position:
H241_0047_C1
7. Use 2 of the screws to reattach the shipping bracket in the alternate set of holes on
the left side of the rail (operating position).
H241_0048_C1
8. Retain the other 2 bracket screws. Install the screws in any of the empty holes where
the bracket was attached earlier.
H241_0040AC
Important
The next step is very important!
Caution
If the voltage on the power cord inlet label does not match the AC voltage at your site, do
not continue with the installation. If you cannot use the power cord that is provided, obtain
a suitable power cord locally. You must use an agency-approved power cord rated for
adequate amperage with a plug type suitable for your location.
Caution
Power cord general recommendations: Wire gauge between 14 and 18. Length no longer
than 3.05 m (10.00 ft). Minimum of double insulation with a 600 V breakdown. Minimum
voltage rating: 125 V (ac) (US), 250 V (ac) (Europe, UK, China). Minimum current rating: 10 A.
Wall plug type: NEMA 5/L5 (US), SCHUKO (Europe), BS1363A (UK), GB2099 (China) etc.
Imager plug type: IEC320 C13. Example of approved power cord: Mega Electronics
458-M00156 (US), Qualtek 367003-D01 (Europe), Ching Cheng RC10-0628-003 (China),
Schurter 6051.2008 (UK).
2. Use a voltmeter to measure the AC voltage at the power outlet that will be used for
the imager.
100 - 120 V
or 200 - 240 V
H221_6001AC
DANGER
Risk of electric shock: Dangerous voltage present.
ESD
Possible damage from electrostatic discharge
H241_0008AC
The warm-up period might last up to 30 minutes. The display screen shows the
progress as the imager becomes ready to print.
Note
After the imager is energized, it takes approximately 90 seconds before the warm-up count
to 0 (ready) is displayed.
Figure 2: The imager counts up to zero (0) to indicate how soon the imager will be ready to
print. In this example, the imager will be ready to print in 7 minutes. The amber power symbol
also indicates that the imager is not ready to print.
The warm-up period varies depending on the amount of time the imager has been
off and the ambient temperature.
Note
When the imager reaches operating temperature, the power symbol becomes green to show
that the system is ready to print. However, during the installation, the power symbol remains
amber until you have inserted at least one film cartridge. The imager cannot print until film
has been loaded.
Important
Make sure that the imager is finished energizing before you load film. Opening the film supply
during the self-test might cause errors.
1. Open the film supply door (1).
2. Insert the new film cartridge. Align the cartridge (2) with the label facing up and the
perforations (3) leading into the imager. Set the leading edge (4) on the cartridge
guides (5), and then slide the film cartridge into the imager to engage the detents (6)
in the bottom of the cartridge.
5
3
6
H241_0006BCB
1 H241_0006BC
Note
If a film count does not appear, see the User Manual for help.
Important
You must restart the imager from the service tool to permanently save configuration information.
H241_0041HCA 2
H241_0041HC
2. Using a network cable (2), connect your computer to the imager’s service Ethernet
port (3).
3. Route the network cable so that it does not interfere with the top cover when it is
installed.
4. Install the top cover.
Important
To modify the configuration settings for several areas in this section, you must be logged on to
the service tool via Secure Link. To see detailed instructions to log on using Secure Link and the
Web Service Portal Software, click the link above, Log On to the Service Tool.
1. Log on to the service tool, making sure that the IP address in the Secure Link window
matches the service port: 192.168.0.1.
2. Launch the Web Service Portal Software (Web Portal or WebLink).
Note
The screen below is an example.
The main screen for the service tool displays.
Note
See the following for help if the Web Portal does not appear:
• If you are using INTERNET EXPLORER 8 or later, set the browser window to Compatibility
View. Click the Compatibility View toolbar button. This corrects some potential viewing
issues. If the icon is not on the toolbar, select Tools > Compatibility View from the
browser menu.
If you need more information, click the link, WebLink Does Not Open to the Home Screen,
under Related Topics at the end of this procedure.
Note
Depending on your operating system, this might be Start > Settings >
Network and Dial-up Connections.
– Right-click Local Area Connection.
– Select Properties.
– Select Internet Protocol (TCP/IP).
– Click Properties.
Important
Remember or write down your current settings, as you will reset your computer to these
settings near the end of the installation.
– Select the Obtain an IP address automatically option.
– Click OK.
– Click OK.
3. Does the site network use IP addresses 198.51.100.176 through 198.51.100.179?
» If no, continue with Step 4.
» If yes:
a. Configure MCS IP addresses. (Click the link under Related Topics at the end of this
procedure.)
b. Continue with Step 4.
4. Select Wizards > Installation Assistant.
5. Click at the bottom of the screen.
The Network Configuration screen appears.
6. Enter:
• Host Name
• IP Address
• Subnet Mask
• Default Gateway
Note
This information should have been gathered on the Site-Readiness Checklist. If you need help,
see the network administrator.
7. Click Save.
8. Click .
The Clock Configuration screen appears.
Important
The system clock is set before the imager is shipped to you. If the time zone is not correct,
change it. When you change the time zone, the time and date display correctly.
If the date is still incorrect after following the steps below to change the time zone and time,
call the CoE for Level 5 support.
9. Check that the time zone, date, and time are correct.
If they are correct, continue with Step 10.
If they are not correct, choose whether to:
• Set the clock manually.
• Allow the server to synchronize the date and time.
Manually Server Synchronization
Set the system clock manually when the time or Use this procedure to allow the server to set the sys-
date is incorrect and you do not use the server to tem clock time and date.
set it.
In the Clock Configuration screen, select the Select the Enable Time Synchronization check
appropriate time zone from the Time Zone box.
drop-down menu. In the IP Address field, type the address of the time
server to be used for synchronization.
Note In the Period drop-down menu, select the synchro-
If the Enable Time Synchronization check nization period (how often the clock is synchro-
box is selected, click to disable it. nized).
Click Save to sync the time zone with the Select the appropriate time zone from the
time/date. Time Zone drop-down menu. Click Save.
10. Click .
The System Identification screen appears.
Note
Completing this screen is optional. If the Remote Management Services will be enabled, you
must complete the fields. If not, you can leave them blank.
11. Enter the following information:
• Country Code
• Postal Code
• Hospital Name
• Department Name
• Device Location
Note
For preventive maintenance (PM) cycles and scheduling, the currently recommended settings
are shown below and have been updated in the software:
• 15,000 print cycles between PM cleanings.
• 15,000 print cycles until filter replacement
• PM Time Expiration interval disabled.
15. Confirm the following and change these settings if needed:
• Reset Prints to PM set to 15000
• Reset Prints to Filter Replacement set to 15000
• PM Time Expiration is set to Disabled
16. Select Utilities > Session > Restart, and then click Restart.
Note
Make sure to restart using these steps or the network parameters will not be saved.
Postrequisites:
If Remote Management Services will be enabled on the imager, continue with the next
procedure. If not, go to Complete the Installation.
Related topics:
Set up Remote Management Services
Configure MCS IP Addresses
Log On to the Service Tool
Log Off from the Service Tool
Complete the Installation
WebLink Does Not Open to the Imager Home Screen
Important
To modify the configuration settings in this section, you must be connected to the imager with
your laptop and logged on to the service tool via Secure Link. For more detailed instructions, click
the link above under Prerequisites.
Important
Some important things to know before you set up Remote Management Services:
• Confirm with the customer IT department that network information is available for the
imager, specifically: the gateway IP address, DNS IP address(es), and proxy server information
is available—if a proxy server is used at the site for outbound connections.
• If you make any changes in WebLink and you want to save the settings, you must stop, and
then start, the Smart Link Agent in the Remote Management Services > Status screen. Do
not use the Restart button.
• Do not restart the imager using the power switch during this procedure; otherwise, RMS
configuration is not saved. Instead, once the RMS configuration is completed, restart the
imager through WebLink (Utilities > Session > Restart).
• Always click Modify and then Save on the Remote Management configuration screens, even
if changes on the screen are not necessary.
1. Connect the service laptop to the imager.
Important
Make sure that the information is entered correctly on the Identification tab. A format with
@ symbols is NOT correct. RMS will not function correctly if information is entered in the
wrong format. To correct the format automatically, click Modify, then Save.
7. Click the Identification tab (1).
Note
For the K-Number field, enter only numeric values, for example, 12345678. Make sure the
information matches the System Information > Identification screen (see Step 3).
10. Click Save (4).
Important
Make sure that the information is entered correctly on the Asset Names tab. A format with
@ symbols is NOT correct, for example, this is NOT correct: “@DEVICE_MEMBER_NAM@”.
RMS will not function correctly if information is entered in the wrong format. To correct the
format automatically, click Modify, then Save.
11. Click the Asset Names tab.
a. Click Modify and then Save.
b. Confirm that the Device field has the correct name format: KNumber.Country
code. See the examples below:
Note
If the K-number is incorrect, go back to Step 8 and make corrections.
Important
Do not shut down using the imager power switch. Doing so will cause the DNS settings to be
deleted.
16. From the menu on the left, click Utilities > Session > Restart. Click Restart to
confirm. Wait for the imager to restart.
Note
If the restart does not complete within 10 minutes (if the system is “stuck” on the blue screen
with only the mouse pointer active), you can restart the imager (after 10 minutes) using the
power switch. After waiting for approximately 10 minutes, the DNS settings will be saved.
17. From the service laptop, log on to the Web Service Portal Software (WebLink).
18. Select Configuration > System > Remote Management.
Note
You must have an account to log in to the RMS Smart Link Portal. If you do not have an
account, call the IMT Help Desk or CoE to check if the imager has been correctly registered
on the RMS Portal and that the connection is established.
Note
To further check the RMS connectivity with the imager, you can use the Smart Link
Deployment Utility. Locate the Operation Guide for the Smart Link Deployment Utility,
AG8602, on the Carestream Service Portal, and see Scenario C in the guide.
Related topics:
Log On to the Service Tool
Log Off from the Service Tool
Set the Service Tracking
H221_6028AC
2. After the imager has completed the warm-up cycle, send an image from each
modality that will print to the imager.
3. If the image quality must be improved for a modality, optimize the images from that
modality:
a. From the main screen, select Wizards > Image Quality.
b. Cancel all pending print jobs or wait until all print jobs are printed.
c. Under Optimization Steps, click .
d. Send an image from the modality, and then click .
Note
The image does not print until you click the button.
e. View the test print and visually select the optimal image.
f. Under Image Number, click to select the number of your optimal image.
g. Under Optimization Steps, click again to continue.
h. Check the status and result data near the bottom of the screen.
i. Send another image from the modality and check the print.
Note
If none of the images are optimal for the site, adjust the image quality.
Postrequisites:
Set Up the Mammography Features
Related topics:
Adjust Image Quality
Log On to the Service Tool
Log Off from the Service Tool
Note
The customer can change the default after installation at the Web Portal.
1. In the Web Portal, select Monitoring and Control > Mammo Quality Control.
2. From the Pattern List drop-down list, select the test print type.
3. Click Set QC Image.
Note
The settings for Chest Wall Detection and Left Justification only apply to images that are
requested to print:
• With a 1-up layout
• In portrait orientation
• On the following film sizes: 25 x 30 cm (10 x 12 in.) or 20 x 25 cm (8 x 10 in.)
• On Mammo Blue film
• In 16-bit
Note
The customer can change the default after installation at the Web Portal.
1. Access the Web Portal.
2. Select Configuration > DICOM SCP > Mammo Page Layout.
3. Click Modify.
4. From the Modality list near the top of the page, select the modality to configure.
5. Set up the image placement defaults:
a. Chest Wall Detection (Yes or No)—Uses the chest wall side to justify the image
on film. If unable to detect the chest wall, the Left Justification setting is used.
b. Left Justification (Yes or No)—Always left-justifies the image on film, unless
Chest Wall Detection is set to Yes.
c. Custom Crop (Yes or No)—Provides custom processing of the Annotation and
Plate Area. If set to Yes, this setting overrides the Chest Wall Detection and
Left Justification settings.
Note
The Custom Crop settings are designed for and only used with the current FUJI
mammography modalities. If you are configuring the imager to print images from a FUJI
modality, enable Custom Crop to print true-size images. Typically, once enabled, it is not
necessary to change these settings.
6. Click Save.
Prerequisites:
Log On to the Service Tool
2. To make a backup of the configuration parameters to the imager’s hard drive, click
the Backup tab. Then click on Backup.
3. To download the backup data to your computer or other external device:
a. Click Download Backup.
b. Click Save in the File Download window.
c. Select a destination on your computer to save. If you want to change the name of
the saved data file, type a file name.
d. Click Save to place the backup file in the selected destination.
4. To download the backup file to review (.xml file), click Download Viewable File.
5. If this is part of an installation:
a. Log off from the service tool.
b. Remove the top cover.
c. Disconnect the network cable and restore the settings to your computer (if
necessary).
d. Install the top cover.
Related topics:
Log On to the Service Tool
Log Off from the Service Tool
5. At the top of the screen, select an SCU from the drop-down list.
Note
• The information for each entry in the SCU drop-down list includes, in order: the IP Address
and AE Title of the SCU that will send the image, and the AE Title of the destination.
• The parameter values on the screen apply to the modality identified in the SCU list.
6. Perform Image Optimization and Other Options for each SCU in the drop-down list.
7. Click Modify.
8. To change a parameter, type the new value or select it from the drop-down list.
Note
Note
Related topics:
Log On to the Service Tool
Log Off from the Service Tool
Note
You will not be able to log on until 3 or 4 minutes after you have energized the imager.
1. Connect the laptop computer to the service port on the imager. For help, click the link
under Related Topics at the end of this procedure.
2. Energize the laptop computer.
3. If your laptop is:
» Set up to obtain IP addresses automatically, continue with Step 4.
» NOT set up to obtain IP addresses automatically, follow the steps below.
• Select Start > Settings > Network Connections.
Note
Depending on your operating system, this might be Start > Control Panel >
Network and Sharing Center > Change Adapter Settings.
• Right-click Local Area Connection.
• Select Properties.
• Select Internet Protocol (TCP/IPV4).
• Click Properties.
Important
Remember or write down your current settings, as you will reset your computer to these
settings near the end of the installation.
• Select the Obtain an IP address automatically option.
• Click OK.
• Click OK.
Note
If the internal DHCP service of the imager fails to assign an IP address to your laptop, you can
set up a static IP address for your laptop in the range of 192.168.0.2 – 198.168.0.254, with
subnet mask 255.255.255.0.
4. Launch Secure Link from the Start menu: Start > All Programs > Carestream >
SecureLink Client Software.
Related topics:
Connect to the Service Ethernet Port
Log Off from the Service Tool
WebLink Does Not Open to the Imager Home Screen
+B
Important
This procedure changes the internal IP address of the imager. Perform these steps only if there is
a conflict with a site’s network that prevents the imager from using IP addresses 198.51.100.176
through 198.51.100.179.
1. Select Configuration > System > MCS Network.
2. Click Modify.
3. Select a new MCS IP range from the IP Address drop-down list. Make sure that the
selected range is not in use at the site.
4. Click Save.
5. Select Utilities > Session > Restart, and then click Restart to restart the imager.
Related topics:
Log On to the Service Tool
Log Off from the Service Tool
2. Click Modify.
Important
The values for Serial Number, K-Number, Windows OS ID, and Service Code are set at the
factory.
• Model Name — set at the factory and cannot be changed
• Serial Number — set at the factory and can only be changed with a Level 5 access,
if not correct
• K-Number — can be changed if not correct
• Service Phone Number — should be populated but can be changed if not correct
• Service Code — set at the factory and cannot be changed
3. Type or select from the drop-down list the correct information for the following
fields:
• Country Code
• Region
• Hospital Name
• Department Name
• Device Location
Note
If the K-Number or Service Phone Number is not correct, type the correct information before
you continue with Step 4.
4. Click Save.
5. Select Utilities > Session > Restart.
6. Click Restart, and then wait for the imager to restart.
Related topics:
Log On to the Service Tool
Log Off from the Service Tool
2. Click Modify.
3. View or change the options. Select Yes or No from the drop-down lists:
a. Enable DVE/TXE – Select Yes to enable the imager for DVE/TXE film types
without limiting other film types. Select No to disable DVE/TXE film.
b. Enable DVE/TXE Only – Select Yes to enable use of DVE/TXE and Mammo film
and disable use of DVB, DVB+, and DVC film. Select No if it is not necessary to
restrict the film types.
c. Use Metric Units – Select Yes for Metric on the imager display panel, No for
Imperial units.
d. Reverse View – Select Yes if the film must be viewed with the glossy (emulsion)
side facing up.
4. Click Save.
Postrequisites:
If you changed any options, restart the imager. Go to Utilities > Session > Restart.
Related topics:
Log On to the Service Tool
Log Off from the Service Tool
D 2018-12-07 Removed the necessity to obtain the laptop IP address because this pro-
cess is now more automated. Updated the RMS procedure. Updated PM
details. Added service procedures to adjust image quality and do more
advanced configuration.
AA3084_en | 2018-12-10 I
Carestream Health, Inc.
150 Verona Street
Rochester, NY, USA 14608
© Carestream Health, Inc., 2018
Made in USA.
Pub. No. AA3084_en
Rev. D