Sargeant ER01
Sargeant ER01
Sargeant ER01
Employee consultation
This article concerns the current and proposed mandatory requirements for
employers to collectively consult those who work for them. The purpose is to
show that the rhetoric in favour of consultation as a process of co-operation in
the mutual interests of both employers and employees can lead to weak and
ineffective legislation. Rather than having a model of mutuality of interests, it
might be necessary to adopt a conflictual model, where mandatory consultation
is seen as imposing obligations upon employers and giving rights to employees.
The article first considers some aspects of the partnership approach and
whether it is a satisfactory approach when considering legislation. Second, it
examines a number of well-publicised failures in the consultation process as
well as the current mandatory requirements to consult. The approach of the
European Community and that of other Member States is then considered
together with the proposed European Directive on information and
consultation procedures. It ends with the conclusion that the proposals
represent a real limitation on management freedom of action and a recognition
of this will enable future legislation to be more effective than to date.
Although various statutory provisions define consultation in specific terms,
the definition adopted by Glidewell LJ in R v. British Coal provides a
framework:
Fair consultation means:
(a) consultation when the proposals are still at a formative stage;
(b) adequate information on which to respond
(c) adequate time in which to respond
(d) conscientious consideration by an authority of the response to consultation.
Partnership
In 1997 the European Commission issued a Green Paper (European
Commission, 1997) intended to stimulate debate on new forms of work
organisation. For the Commission the key issue was achieving the balance
between ``flexibility and security''. The role of the social partners was crucial to Employee Relations,
Vol. 23 No. 5, 2001, pp. 483-497.
achieving this balance. For management this meant that: # MCB University Press, 0142-5455
Employee . . .the challenge is to achieve a fundamental review of their organisation in such a way that
they can create a climate of trust and partnership, based on the concepts of flexibility and
Relations security.
23,5
For trade unions it meant that:
. . .the challenge is to ensure that they exercise a constructive and active role in the innovation
and modernisation process within the firm and so achieve a sustainable balance between their
484 social and economic objectives.
Failures
There have been a number of well-publicised failures among organisations
going through periods of significant structural change, when they have failed
to meaningfully consult the workers affected, despite the existence of a
European Directive on European Works Councils.
On 28 February 1997, the French car manufacturer Renault announced the
closure of its plant in Vilvoorde, Belgium. It was suggested that Renault had
breached the rules contained in the EWC Directive and the Collective
Redundancies Directive. What is clear is that there were and are no adequate
sanctions to stop an employer making a decision of this kind, providing that
they are willing to bear the cost of any breach of rules. The problem with the
EWC Directive is that while it ensures the setting up of an information and
consultation procedure, it does not make specific provision for dealing with
emergency situations. There is no specific safeguard that requires the employer
to call emergency meetings of its workforce representatives in the event of a
crisis that might lead to closure or significant redundancies. The Renault
information and consultation agreement required the company to notify its
European committee of major changes within the group, the economic and
financial situation, the investment and production situation, changes in work
organisation and production processes and training policy. This clearly did not
happen. In the event, after much pressure from governments, trade unions and
the European Commission, Renault amended its information and consultation
agreement to deal with future situations. The amendment read:
In the event of a planned decision which has transnational consequences and is of a nature
such as to affect significantly employees interests, the European group committee will meet in
extraordinary session. In this situation, the European group committee will be consulted
within the meaning of Article 2 of the Directive of 22 September 1994 ± that is to say the
exchange of views at an appropriate time such that the elements of the discussion can still be
taken into account in the decision-making process.
Collective redundancies
The provisions concerning consultation are contained in Part IV Chapter II of
the Trade Union and Labour Relations (Consolidation) Act 1992 (TULRCA)[2],
which outlines the procedure for handling collective redundancies. Section
188(1) TULRCA provides that the duty to consult rests upon an employer who
is proposing to dismiss 20 or more employees at one establishment within a
period of 90 days or less for reasons of redundancy. This consultation shall
begin ``in good time'' and, in any event, at least 30 days before the first
dismissal takes effect, or at least 90 days before the first dismissal takes effect
if the employer is proposing to dismiss 100 or more employees at one
establishment within a period of 90 days. The requirements of the consultation
process are very specific. Employers must consult the workers' representatives
with the purpose of finding ways of avoiding the dismissals, reducing the
number of employees to be dismissed, and mitigating the consequences of the
dismissals.
There is certain information that the employer must disclose in writing to Employee
the appropriate representatives. This information consists of the reasons for consultation
the proposals, the numbers and descriptions of employees whom it is proposed
to dismiss, the total number of employees of any description employed by the
employer at the establishment, the proposed method of selecting those to be
dismissed and the proposed method of carrying out the dismissals and, finally,
the proposed method of calculating payments if different to those required by 489
statute. These requirements are concerned with ensuring that employee
representatives have sufficient information with which to persuade the
employer to reduce the numbers of redundancies or mitigate their effects. Their
effectiveness must, however, be open to some doubt. The reality is that
management may see the process of mandatory consultation in redundancies
as a way of legitimising its decisions. It has been suggested that this may be the
case with regard to European Works Councils (Buschak, 1999), but it might
also be true in other situations, such as those concerned with collective
redundancies. An example might be the redundancies announced by Motorola
Ltd resulting from its decision to close its plant in Bathgate in 2001. It is clear
that the employer had made its decision before embarking on the required
consultation process. The Guardian (2001) newspaper reported that:
The company said it had come to the decision only after long and complex deliberations, and
weighing up a huge number of considerations.
These considerations had clearly not been weighed up in consultation with the
employees.
There is also an obligation for the employer to undertake such consultations
with a view to reaching agreement with the appropriate representatives. The
financial sanctions available, however, are not concerned with whether the
employer fails to reach agreement. They are concerned with a failure to consult
over a specific period.
Transfers of undertakings
One purpose of the Acquired Rights Directive[4] and the Transfer
Regulations[5] is to create an obligation on the employer to inform and consult
in the event of a transfer of an undertaking. Regulation 10 of the Transfer
Regulations is concerned with the duty to inform and consult employee
representatives and regulation 11 with the consequences of failing to do so.
Information should be provided ``long enough before'' a relevant transfer to
enable the employer of any affected employees to consult all the persons who
are appropriate representatives of any of those affected employees. The
information to be provided is identified as, first, the fact that a relevant transfer
is to take place, approximately when it is to take place and the reasons for it;
second, the legal, economic and social implications for the affected employees;
and, third, the measures which are envisaged to take place in connection with
the transfer, in relation to the affected employees or the fact that there are no
such measures envisaged.
Employee Where the employer actually envisages taking measures in relation to any of
Relations the affected employees, then the employer must consult the appropriate
23,5 representatives ``with a view to seeking their agreement to the measures to be
taken''. In the course of these consultations the employer will consider the
representations made by the appropriate representatives and, if any of those
representations are rejected, the employer must state the reasons for so doing.
490 The effectiveness of these provisions is also questionable. One study of the
effect of the Transfer Regulations on employers in the outsourcing industry
(Sargeant, 2000) concluded that ``the standard pattern for consultation tended to
be group meetings followed by individual meetings to re-assure people''[6].
This pattern did not appear to match all the requirements provided for in the
Transfer Regulations and were aimed at removing employee uncertainties,
rather than consulting ``with a view to reaching agreement''.
and: 493
. . .with a view to reaching an agreement on decisions within the scope of the employer's
powers.
Conclusion
A function of employment law ``is to ensure some kind of substantive and not
merely formal equality between employer and employee'' (Sinzheimer, 1995
(quoted in Hepple, 1995)). Mandatory consultation is concerned with providing
this substantive equality. Management prerogatives are not stopped, but they
are made subject to the process of exchange of views with employee
representatives and the establishment of a dialogue (Bercusson, 1997).
There is a real question as to whether this can be effectively done by
legislative methods. What, for example, is meant by the requirements in the
Directives on Collective Redundancies and Acquired Rights to consult with a
view to reaching agreement. It suggests that the process should not be merely
procedural, but that there is a genuine effort to resolve differences (Hall and
Edwards, 1999). Research carried out by the DTI (1999) suggested that this
requirement had not especially affected management attitudes. One manager in
one of the case studies stated that consultation was, in many ways, ``confirming
the inevitable'' and ``a sign of reasonable communications''. Consultation here,
as the report put it, ``was a means of cementing trust, even though substantive
decisions were not much changed''.
The solution is a recognition that the consultation proposed has a particular
purpose and should not be confused with other types of consultation which are
really part of any good management's tool kit. The reality is that, following the
transposition into national law of the proposed Directive on consultation, there
is likely to be a structure which is concerned with placing obligations on
employers in order to help protect the rights of workers in relation to any
decisions that an undertaking may make which have an effect on them. If one
accepts that this structure is designed to help protect workers in periods of
structural change, and not necessarily to create a partnership or encourage
workers to participate in the enterprise, then the implementing legislation is
likely to be more focused and successful. It is more likely to be both punitive on
Employee employers who fail in their obligations and more protective to employees who
Relations might suffer as a result of the employer's failure. It will succeed in this because
23,5 it is not concerned with the employment relationship, but only with the more
one-dimensional approach of employee protection. To do otherwise would be to
weaken the proposed Directive's effectiveness.
496 Notes
1. Employee direct Participation in Organisational Change; a project sponsored by the
European Foundation for the Improvement of Living and Working Conditions, 1993-1998.
2. The survey was carried out in ten countries, covering 5,800 workplaces
3. Implementing Council Directive 98/59, which consolidated two earlier Directives on the
same subject.
4. Now consolidated into Directive 01/23/EC.
5. Transfers of Undertakings (Protection of Employment) Regulations 1981 SI 1981/1794.
6. The process was somewhat different when there were recognised trade unions
representing affected employees.
7. Directive 94/45/EC.
8. These came into effect on 15 January 2000 SI 1999/3323.
9. Directive 89/391/EEC.
10. SI 1977/500.
11. SI 1996/1513.
12. Proposal for a directive establishing a general framework for informing and consulting
employees in the European Community COM(98) 612.
13. UNICE, CEEP and ETUC.
14. Communication from the Commission on Workers Information and Consultation COM (95)
547.
15. Department of Trade and Industry May 1996.
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