SHOPPING

Products

Activities Places
related to
shopping

SHOPPING

Persons in Paying
a shop methods

Things/
objects in
a shop

Task 1: Group the following words and fill in the relevant parts of the
chart. (There are some extra words that you do not have to use at all).

customer trolley discount lunch voucher

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by credit card till addiction in cash
grocery consumer society latest fashion basket
shoe shop market trendy clothes chemist’s
souvenir shop medicine fashionable rings bakery products
stationary jeweller’s butcher’s dairy products
furniture shop hypermarket drug store mall
to complain about plaza price tag corner shop
something
queue vegetables to buy sg on credit to exchange
products
guarantee card valid to validate the cashier
guarantee card

Task 2: Extra vocabulary: Define the following words/ phrases with the help
of your own words. What do the following words mean? (Mention examples).

1. To bargain__________________________________________________
2. Discount___________________________________________________
3. VAT______________________________________________________
4. Consumer__________________________________________________
5. To dispose__________________________________________________
6. Invalid_____________________________________________________
7. To buy something on hire purchase________________________________
8. To be dissatisfied with something________________________________
9. Brand_____________________________________________________
10. Price-conscious shopper_______________________________________

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Task 3: Picture description: Speak about the topic for at least three
minutes.

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Task 4: Role play
Student A: You are an exchange student in London. You have bought a bright
blue pullover recently; however, its colour was running during the first wash. You
decided to take it back to the shop. Complain about the quality of the product.
You want to have your money back and you do not need a new pullover. You have
the receipt.

Student B: You are a manager of a ladies’/ men’s wear shop. A customer has
come to your shop and starts complaining about a pullover. Ask what his/ her
exact problem is. Offer him/ her a new pullover. Be very polite.

Task 5: Role-play

Student A: You are an exchange student in London.

Student B: You are a shop assistant of a ladies’/men’s wear shop. A customer

Task 6: Interview your partner: Ask and answer the following questions.

1. What do you buy daily/ weekly?

2. Where do you shop your clothes?

3. Do you prefer small shops to hypermarkets? Why/ why not?

4. Are you price-conscious/ fashion-conscious/brand-conscious?

5. How often do you do web-shopping?

6. Describe the last item you bought.

7. Have you ever had a complaint about a product? If yes, what happened?

8. What are the assets of credit cards?

(Useful phrases: I think/ I consider/ I tend to view/ In my view/ In my opinion/

As for me/ As far as I am concerned/ I believe/ I feel/ I strongly believe)

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Task 7: In pairs discuss the advantages and the disadvantages of shopping
in a small corner shop vs. in a huge hypermarket. The following table might
help you with it.

SUNNY SIDES
SMALL SHOPS HYPERMARKETS
Near your home Paying in cash/ by credit
card
Shop assistants are nice A wide choice of
and polite products
Doing the shopping Everything is under one
quickly roof
No long queues (lines) Huge discounts (cheaper
products)
Not crowded Nice design, big shop
windows
DARK SIDES
SMALL SHOPS HYPERMARKETS
Only paying in cash Far from city centres (in
the suburb)
Few products Shop assistants are
more unfriendly
Pricey (more expensive Doing the shopping takes
products) more time
No discounts Long queues (lines)
No design Crowded places

Task 8: What shopping habits do people have?

Shopping
AT THE WEEKEND (weekend shopping)
-People buy more products (e.g. daily groceries, some bread, butter, fizzy drinks,
cold cuts, ingredients for cooking, etc).
-They do the shopping in big hypermarkets or shopping centres.
-They go there by car.

EVERY DAY (daily shopping)

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Task 9: Discuss the advantages of markets and shopping centres. The
following ideas might help you.

MARKETS
-Popular places
-Local sellers/ farmers
-You can bargain there
-Fresh fruit and vegetables
-Homemade products
-Reasonable prices
-Special atmosphere

SHOPPING CENTRES (MALLS)

Activities:
-Eating out,
(buffets, sandwich bars,
fast food restaurants, etc.)
-Looking around, looking at shop windows
(doing the window shopping)
-Going to a hairdresser’s/ a nail designer’s, etc.
-Meeting friends,
-Buying products or services
-Going to the cinema and watching the latest films

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